Dell EMC PowerEdge C6525 Installation and Service Manual Regulatory Model: E63S Series Regulatory Type: E63S001 July 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2019- 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: About this document.................................................................................................... 6 Chapter 2: Dell EMC PowerEdge C6525 overview.......................................................................... 7 Inside view of the sled........................................................................................................................................................ 7 Rear view of the sled..................................................
Removing an expansion card.................................................................................................................................... 36 Installing an expansion card...................................................................................................................................... 39 Removing the riser card.............................................................................................................................................
Chapter 7: Getting help............................................................................................................... 78 Recycling or End-of-Life service information.............................................................................................................78 Contacting Dell...................................................................................................................................................................
1 About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components.
2 Dell EMC PowerEdge C6525 overview The PowerEdge C6525 is a half-width sled that supports: ● Two AMD EPYC 7002 series processor ● 16 DIMM slots The sled also supports PCIe and Open Compute Project (OCP) risers for expansion and connectivity. Topics: • • • • • Inside view of the sled Rear view of the sled Network ports indicator codes Locating the Express Service Code and Service Tag System information label Inside view of the sled The inside view of the PowerEdge C6525 sled: Figure 1.
Rear view of the sled Figure 2. Rear view of the sled 1. 3. 5. 7. 9. 11. PCIe expansion card riser 1 PCIe expansion card riser 2 OCP 3.0 SFF card slot iDRAC Direct micro USB port Mini display port USB 3.0 port 2. 4. 6. 8. 10. 12. Sled release handle Sled release lock System identification LED Sled power button iDRAC or NIC port Information tag For more information about the ports and connectors, see the www.dell.com/poweredgemanuals section. Network ports indicator codes Figure 3.
Table 1. QSFP port on OCP card indicator codes (continued) Connection State QSFP Upper green LED QSFP Lower green LED InfiniBand Physical Link Issue Blink Green Ethernet Link - No Traffic Green Green Ethernet - Traffic Green Blink NOTE: The LED blink speed varies according to the traffic bandwidth. Figure 4. Ethernet port indicator codes 1. Speed indicator 2. Link and activity indicator Table 2.
Figure 5. Locating the Service Tag of your system 1. 2. 3. 4. 5. Information tag (top view) Express Service Tag label Information tag (bottom view) Network MAC address information label iDRAC MAC address information label Figure 6. Locating the Service Tag of your system 1. 2. 3. 4. 5.
System information label Figure 7. System board connections Figure 8.
Figure 9. Memory information Figure 10.
Figure 11.
3 Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps that you must complete to set up the system and the reference guides for detailed information. Topics: • • • Setting up the system iDRAC configuration Resources to install operating system Setting up the system Perform the following steps to set up the system: Steps 1. Unpack the system. 2. Install the system into the rack.
Table 3. Interfaces to set up iDRAC IP address (continued) Interface Documentation links OpenManage Deployment Toolkit OpenManage Deployment Toolkit User's Guide available at https://www.dell.com/openmanagemanuals > Open Manage Deployment Toolkit. iDRAC Direct Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.
Resources to install operating system If the system is shipped without an operating system, you can install a supported operating system by using one of the resources provided in the table. For information about how to install the operating system, see the documentation links provided in the table. Table 4. Resources to install the operating system Resource Documentation links iDRAC Integrated Dell Remote Access Controller User's Guide at https://www.dell.
Table 6. Options to download and install OS drivers Option Documentation Dell EMC support site Downloading drivers and firmware section. iDRAC virtual media Integrated Dell Remote Access Controller User's Guide at https://www.dell.com/idracmanuals or for system specific Integrated Dell Remote Access Controller User's Guide, go to https://www.dell.com/poweredgemanuals > Product Support page of your system > Manuals & documents.
4 Installing and removing system components Topics: • • • • • • • • • • • • • • • • • • Safety instructions Before working inside your system After working inside your system Recommended tools Sled Air shroud System memory Support bracket Expansion cards M.2 riser M.
Steps 1. Power off the system, including all attached peripherals. 2. Disconnect the system from the electrical outlet and disconnect the peripherals. 3. Remove the sled from the enclosure. After working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Install the sled into the enclosure. 2. Reconnect the peripherals and connect the system to the electrical outlet. 3. Power on the attached peripherals and then power on the system.
Figure 12. Removing a sled Next steps 1. Replace the sled. Installing a sled Prerequisites 1. Follow the safety guidelines listed in Safety Instructions. NOTE: To avoid injury, ensure that the sled is supported from beneath. Steps Slide the sled into the enclosure until the retention lock clicks into place. NOTE: To avoid any damages to the pins on the sled, do not force the sled into the enclosure.
Figure 13. Installing a sled Sled installation guidelines CAUTION: Mixing of sled models in a system is not supported. Do not install predecessor sled models with the PowerEdge C6525 sled. CAUTION: Ensure that the chassis does not have a mixed architecture of PowerEdge C6420 and PowerEdge C6525 sled configurations. NOTE: Ensure to install a sled blank in all the empty slots. Operating the enclosure without a blank results in overheating.
Figure 14. Sled Installation Guidelines Air shroud Removing the air shroud Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If applicable, disconnect the PERC battery cable from the connector on the system board. Steps 1. Press the blue clip and lift the air shroud. 2. Disengage the air shroud hook from the slot on the chassis and remove the air shroud.
Figure 15. Removing the air shroud Next steps 1. Install the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If applicable, connect the PERC battery cable to the connector on the system board. Steps 1. Insert the hook on the air shroud into the slot on the chassis. NOTE: Ensure that the SATA cables are routed behind the air shroud clip. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 2.
Figure 16. Installing the air shroud Next steps 1. Follow the procedure listed in After working inside your system. System memory General memory module installation guidelines To ensure optimal performance of your system, observe the following general guidelines when configuring your system memory. If your system's memory configurations fail to observe these guidelines, your system might not boot, stop responding during memory configuration, or operate with reduced memory.
Table 7. Memory population rules (continued) Processor Configuration Dual processor (Start with Optimizer (Independent processor1. Processor 1 channel) population order and processor 2 population should match) Memory population Memory population information A{1}, B{1}, A{2}, B{2}, A{3}, B{3}, Odd amount of DIMMs per A{4}, B{4}, A{5}, B{5}, A{6}, processor allowed.
NOTE: System is functional when UEFI0391 message is displayed. However, the system may not be configured for optimal performance. NPS system optimization Optimal system configuration is dependent on the processor model, memory configuration, and NPS settings. Match the memory configuration with the NPS settings available for the processor. Table 8.
Table 9. Optimal NPS configuration (continued) Number of DIMMs per processor NPS 0 4 1 2 4 X 5 X 6 X 7 X 8 X X 9 X 10 X 11 X 12 X 13 X 14 X 15 X 16 ● ● ● ● ● ● X X Recommended NPS setting is marked by X that indicate optimal performance. NPS0 is only available for dual processor systems and is the preferred setting. The NPS setting that are blank are functional. However, indicate non-optimal performance. BIOS default NPS setting is 1.
System memory guidelines The PowerEdge C6525 system supports DDR4 registered DIMMs (RDIMMs), load reduced DIMMs (LRDIMMs) and 3DS load reduced DIMMs (3DS LRDIMMs). System memory holds the instructions that are executed by the processor. Your system contains 16 memory sockets organized into 8 channels per processor. Memory channels are organized as follows: Table 10.
2. Push the ejectors outward on both ends of the memory module socket to release the memory module from the socket. 3. Lift and remove the memory module from the system. Figure 18. Removing a memory module Next steps 1. Install the memory module. CAUTION: If you are removing the memory module permanently, install a memory module blank. The procedure to install a memory module blank is similar to that of the memory module. Installing a memory module Prerequisites 1.
Figure 19. Installing a memory module Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. 3. To verify if the memory module has been installed properly, press F2 and navigate to System Setup Main Menu > System BIOS > Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the installed memory. 4. If the value is incorrect, one or more of the memory modules may not be installed properly.
Figure 20. Removing the support bracket 2. Remove the support bracket from the chassis. Next steps 1. Install the support bracket. Installing the support bracket Prerequisites 1. Follow the safety guidelines listed in Safety instructions. Steps 1. Align the support bracket with the stand off on the chassis. 2. Using a Phillips #1 screwdriver, secure the support bracket to the chassis.
Figure 21. Installing the support bracket Next steps 1. Follow the procedure listed in After working inside your system. Expansion cards NOTE: A missing or an unsupported expansion card riser logs an System Event Log (SEL) event. This does not prevent your system from powering on and no BIOS, POST messages or F1 or F2 pause is displayed.
Figure 22. Removing the expansion card riser 1 Next steps 1. Install the expansion card riser 1. Installing the expansion card riser 1 Prerequisites NOTE: You must install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 23. Installing the expansion card riser 1 Next steps 1. Follow the procedure listed in After working inside your system. Removing the expansion card riser 2 Prerequisites NOTE: Install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 1. Follow the safety guidelines listed in Safety instructions.
Figure 24. Removing the expansion card riser 2 Next steps 1. Install the expansion card riser 2. Installing the expansion card riser 2 Prerequisites NOTE: You must install an expansion card filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 25. Installing the expansion card riser 2 3. If applicable, connect the MB_SL1 and MB_SL2 connector. a. To connect the MB_SL1 and MB_SL2 connector, press the connector until it is firmly seated. Next steps 1. Install the expansion card riser 1. 2. Follow the procedure listed in After working inside your system. Removing an expansion card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3.
Figure 26. Removing an expansion card from riser 1 Figure 27.
Figure 28.
Figure 29. Installing the expansion card filler bracket in riser 2 Next steps 1. Install the expansion card. Installing an expansion card Prerequisites CAUTION: Expansion cards can only be installed in the slots on the expansion card riser. Do not attempt to install expansion cards directly into the riser connector on the system board. 1. Follow the safety guidelines listed in Safety instructions. 2. Unpack the expansion card and prepare it for installation.
Figure 30. Removing the expansion card filler bracket Figure 31.
Figure 32.
Figure 33. Installing an expansion card in riser 2 Next steps 1. Install the expansion card riser. 2. Follow the procedure listed in After working inside your system. Removing the riser card Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the expansion card riser. If installed, remove the expansion card. If applicable, disconnect the cable from the riser card. Steps 1.
2. Remove the riser card from the expansion card riser. Figure 34. Removing the riser card from riser 1 Figure 35. Removing the riser card from riser 2 Next steps 1. Install the riser card.
Installing the riser card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Align and insert the riser card with the screw holes on the riser. 2. Using a Phillips #2 screwdriver, tighten the screws that secure the riser card to the expansion card riser. Figure 36.
Figure 37. Installing the riser card in riser 2 Next steps 1. 2. 3. 4. If applicable, connect the cable to the riser card. If removed, install the expansion card. Install the expansion card riser. Follow the procedure listed in After working inside your system. M.2 riser Removing the M.2 riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the air shroud. Steps 1.
Figure 38. Removing the M.2 riser Next steps 1. Install the M.2 riser. Installing the M.2 riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the air shroud. Steps 1. Connect the data cable to the M.2 riser. 2. Align the M.2 riser with the stand off on the system board and insert it until the card is firmly seated in the slot. 3.
Next steps 1. Replace the air shroud. 2. Follow the procedure listed in After working inside your system. M.2 SSD module Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the M.2 riser. Steps 1. Using a Phillips #1 screwdriver, remove the screws securing the M.2 SSD module to the M.2 riser. 2. Pull the M.2 SSD module to disconnect from the connector on the M.2 riser.
Steps 1. Align the M.2 SSD module at an angle with the connector on the M.2 riser. 2. Insert the M.2 SSD module until it is firmly seated in the connector on the M.2 riser. Figure 41. Installing the M.2 SATA card on the M.2 riser 3. Using a Phillips #1 screwdriver, secure the M.2 SSD module on the M.2 riser with the screw. Next steps 1. Install the M.2 riser. 2. Follow the procedure listed in After working inside your system.
Figure 42. Removing the linking board and SATA cable 5. To disengage the linking board connector, lift and push the MB_cable towards the front of the sled. 6. Remove the MB cable from the sled. Next steps 1. Install the linking board and PCIe cable. Installing the linking board and PCIe cable Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. Steps 1. Route the MB cable along the chassis wall. 2.
Figure 43. Installing the linking board and SATA cable 4. If applicable, connect the M.2 riser data cable to the M.2 riser. Next steps 1. 2. 3. 4. Install the expansion card riser 1. Install the support bracket. Install the air shroud. Follow the procedure listed in After working inside your system. Processor and heat sink Removing the heat sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3.
Figure 44. Removing the heat sink Next steps 1. If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Removing the processor Prerequisites CAUTION: The heat sink may be hot to touch for some time after the system has been powered off. Allow the heat sink to cool before removing it. 1. 2. 3. 4. Follow the procedure in Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the heat sink. Steps 1.
Figure 45. Removing screws on the force plate 2. Release the processor socket rail frame by lifting up the blue latches. Figure 46. Lifting the rail frame 3. Holding the blue tab on the processor tray, slide the tray out of the rail frame. CAUTION: The processor socket pins are fragile and can be permanently damaged. Ensure not to bend the pins in the processor socket while handling the processor.
Figure 47. Removing the processor tray Next steps 1. Replace the processor. Installing the processor Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions. Follow the procedure in Before working inside your system. Remove the air shroud. Remove the heat sink. If the processor has previously been used in a system, remove any remaining thermal grease from the processor by using a lint-free cloth. 6.
Figure 48. Placing the processor tray into the rail frame 2. Push the rail frame down until the blue latches lock into place. Figure 49. Closing the rail frame 3. Secure the force plate to the processor socket base by tightening the screws in the sequence 1, 2, and 3. When all three screws are fully threaded, the socket is then actuated. The three screws are tightened to a torque value of 12.0 ± 1.0 lbf-in.
Figure 50. Securing the force plate Next steps 1. Install the heat sink. 2. Install the air shroud. 3. Follow the procedure in After working inside your system. Installing the heat sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the air shroud. Steps 1. If you are using an existing heat sink, remove the thermal grease from the heat sink using a clean lint-free cloth. 2.
Figure 51. Applying thermal grease on top of the processor 3. Align the screws on the heat sink with the standoff screws on the system board. 4. Using a Torx #T20 screwdriver, tighten the captive screws in the order mentioned below: a. b. c. d. Partially tighten the captive screws 1 and 2 (approximately 3 turns). Partially tighten the captive screws 3 and 4 (approximately 3 turns). Tighten the captive screws 1 and 2 completely. Tighten the captive screws 3 and 4 completely. Figure 52.
Next steps 1. Install the air shroud. 2. Follow the procedure listed in the After working inside your system. Liquid cooling heat sink with liquid leak sensor Removing the liquid cooling heat sink with liquid leak sensor cover Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. If applicable, remove the air shroud. If applicable, remove the standard heat sink.
Removing the liquid cooling heat sink with liquid leak sensor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before working inside your system. 3. Remove the liquid cooling heat sink with liquid leak sensor cover. NOTE: The heat sink and processor are too hot to touch for some time after the system has been powered down. Allow the heat sink and processor to cool down before handling them. Steps 1.
Installing the liquid cooling heat sink with liquid leak sensor Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. If applicable, remove the heat sink. Remove the liquid cooling heat sink with liquid leak sensor cover. Steps 1.
Figure 56. Installing the liquid cooling heat sink with liquid leak sensor 5. Return to the first screw to tighten it. 6. Engage the liquid cooling heat sink with liquid leak sensor tubes on the groves of the liquid cooling heat sink bracket until it is secured in place. 7. Connect the liquid leak sensor cable on the system board. NOTE: Liquid leak sensor cable must be connected to the system board, or the entire sensor mechanism does not work. Next steps 1.
Figure 57. Installing the liquid cooling heat sink cover NOTE: If applicable, route and engage the liquid cooling heat sink tubes with the groves in the liquid cooling heat sink bracket. Next steps 1. If you are removing a faulty liquid cooling heat sink, replace the liquid cooling heat sink with liquid leak sensor, if not, remove the processor. 2. If you are replacing the liquid cooling heat sink with a standard heat sink replace the heat sink, if not, remove the processor. 3.
Figure 58. Removing the OCP card filler Next steps 1. Install the OCP card. 2. Install the expansion card riser 2. 3. Install the expansion card riser 1. Installing an OCP card Prerequisites NOTE: The procedure to install the OCP blank is similar to the removal of a OCP card. 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Remove the expansion card riser 1. Remove the expansion card riser 2. Remove the OCP filler. Steps 1.
Figure 59. Installing an OCP card Next steps 1. Install the expansion card riser 2. 2. Install the expansion card riser 1. 3. Follow the procedure listed in After working inside your system. Removing an OCP card Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the expansion card riser 1. Remove the expansion card riser 2. Steps 1. Lift the OCP card retention latch. 2.
Figure 60. Removing an OCP card 3. Press the OCP card retention latch to lock it. Next steps 1. Install the OCP filler. 2. Install the expansion riser 2. 3. Install the expansion card riser 1. Installing the OCP card filler Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedure listed in Before working inside your system. Remove the expansion card riser 1. Remove the expansion card riser 2.
Figure 61. Installing the OCP card filler Next steps 1. Install the expansion riser 2. 2. Install the expansion card riser 1. System battery Replacing system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. For more information, see the safety information that shipped with your system. 1. Follow the safety guidelines listed in Safety instructions. 2.
Figure 62. Removing the system battery 3. To install a system battery, push the battery holder clip away. 4. Insert the battery in the battery holder until the battery holder clip snaps into place. CAUTION: To avoid damage to the battery holder clip, ensure that you do not bend the battery holder clip while installing or removing a battery. Figure 63. Installing the system battery Next steps 1. Follow the procedure listed in After working inside your system. 2.
System board Removing the system board Prerequisites CAUTION: Do not attempt to remove the TPM plug-in module from the system board. Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it cannot be reinstalled or installed on another system board.
Figure 65. Removing the system board Next steps 1. Install the system board. Installing the system board Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: To avoid damage to the system board, ensure that the system board does not touch the side walls of the sled chassis, while sliding the system board into the sled. Steps 1.
Figure 66. Installing the system board 3. Using a 5mm hex nut driver, secure the standoff screws that secure the system board to the chassis. 4. Using a Phillips #1 screw driver, secure the screws that secure the system board to the chassis. Next steps 1. If not installed, install the Trusted Platform Module (TPM). For information about how to install the TPM, see the Installing the Trusted Platform Module section. For more information about the TPM, see the Trusted Platform Module section.
6. Import your new or existing iDRAC Enterprise license. For more information, see iDRAC User's Guide, at www.dell.com/idracmanuals. Restoring the system using Easy Restore The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board. All data is backed up in a backup flash device automatically.
About this task CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM plug-in module breaks the cryptographic binding, the removed TPM cannot be reinstalled or installed on another system board. Removing the TPM Steps 1. Locate the TPM connector on the system board. 2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3.
4. From the TPM Command option, select Activate. 5. Save the settings. 6. Restart your system. Initializing the TPM 2.0 for users Steps 1. While booting your system, press F2 to enter System Setup. 2. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 3. From the TPM Security option, select On. 4. Save the settings. 5. Restart your system.
5 Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boardsboard in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board. Topics: • • • System board connectors System board jumper settings Disabling a forgotten password System board connectors Figure 68.
Table 12. System board jumpers and connectors (continued) Item Connector Description 11. B1, B2, B5, B6 Memory module sockets for CPU 2 12. SL1_CPU2_PB2 Slimline cable connector 1 13. SL2_CPU2_PA2_SA2 Slimline cable connector 2 14. SLOT4_X16 (CPU1/2) M.2 riser / BOSS card S1V5 connector NOTE: The M.2 solution for HW RAID BOSS card is Gen3 x8. C6526 slot 4 PCIe lanes are Gen3 x8 from CPU1 + Gen4 x8 from CPU2. This is for Dell internal purpose only. 15.
Disabling a forgotten password The software security features of the system include a system password and a setup password. The password jumper enables or disables password features and clears any password(s) currently in use. Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
6 System diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
7 Getting help Topics: • • • • Recycling or End-of-Life service information Contacting Dell Accessing system information by using QRL Receiving automated support with SupportAssist Recycling or End-of-Life service information Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit www.dell.com/recyclingworldwide and select the relevant country.
● ● ● ● How-to videos Reference materials, including the Installation and Service Manual, and mechanical overview The system service tag to quickly access the specific hardware configuration and warranty information A direct link to Dell to contact technical assistance and sales teams Steps 1. Go to www.dell.com/qrl, and navigate to your specific product or 2. Use your smart phone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick Resource Locator section.
8 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the product name and model, see the front of your system. 3. On the Product Support page, click Manuals & documents.
Table 14. Additional documentation resources for your system (continued) Task Document Location For information about earlier versions of the iDRAC documents. www.dell.com/idracmanuals To identify the version of iDRAC available on your system, on the iDRAC web interface, click ? > About. For information about installing the www.dell.com/ operating system, see the operatingsystemmanuals operating system documentation.
