Dell™ Dimension™ 1100/B110 Owner’s Manual service tag CD or DVD drive activity light CD or DVD eject button floppy drive eject button floppy drive light hard-drive activity light power light power button headphone connector USB 2.
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Contents Finding Information 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting Up and Using Your Computer Setting Up a Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Cable . . . . . . . . . Connecting a USB Printer. . . Connecting a Parallel Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 . . . . . . . . . . . . . . . . . . . . .
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IEEE 1394 Device Problems Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Lockups and Software Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Mouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restoring Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . Using Microsoft Windows XP System Restore . Using Dell PC Restore by Symantec . . . . . . Using the Operating System CD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Resolving Software and Hardware Incompatibilities 4 41 42 43 45 . . . . . . . . . . . . . 46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CD/DVD Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 74 75 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Removing a CD/DVD Drive . . . . . Installing a CD/DVD Drive . . . . . .
Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • • • • • • Dell™ Product Information Guide Warranty information Terms and Conditions (U.S.
What Are You Looking For? Find It Here • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft® Windows® License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to direct your call when contacting technical support.
Setting Up and Using Your Computer Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge. • Contact the printer manufacturer for technical assistance.
3 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. USB connector on computer USB connector on printer USB printer cable Connecting a Parallel Printer 1 Complete the operating system setup, if you have not already done so. 2 Turn off the computer (see page 47). NOTICE: For best results, use a 3-m (10-ft) or shorter parallel cable. 3 Attach the parallel printer cable to the parallel connector on the computer and tighten the two screws.
parallel connector on computer connector on printer clips (2) screws (2) notches (2) parallel printer cable 4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. See the documentation that came with your printer. Setting Up a Home and Office Network Connecting to a Network Adapter NOTE: Plug the network cable into the network adapter connector on the computer.
network adapter connector network adapter connector on computer network device network cable Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next.
If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions. Setting Up Your Internet Connection To set up an AOL or MSN connection: 1 Save and close any open files, and exit any open programs. 2 Double-click the MSN Explorer or AOL icon on the Microsoft® Windows® desktop.
Playing CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer when you are playing CDs or DVDs. 1 Press the eject button on the front of the drive. 2 Place the disc, label side up, in the center of the tray. 3 Press the eject button or gently push in the tray. To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer.
Eject Go to the next track A DVD player includes the following basic buttons: Stop Restart the current chapter Play Fast forward Pause Fast reverse Advance a single frame while in pause mode Go to the next title or chapter Continuously play the current title or chapter Go to the previous title or chapter Eject For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available). Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing.
Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties: 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a task..., click Change the screen resolution. 4 In the Display Properties window, click and drag the bar in Screen resolution to change the setting to 800 by 600 pixels.
• If you have two CD or DVD drives, select the drive into which you have inserted your source CD or DVD and click the Disc Copy button. The computer copies the data from the source CD or DVD to the blank CD or DVD. Once you have finished copying the source CD or DVD, the CD or DVD that you have created will automatically eject. Using Blank CDs and DVDs CD-RW drives can write to CD recording media only (including high-speed CD-RW) while DVD-writable drives can write to both CD and DVD recording media.
Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic DigitalMedia and open a DigitalMedia project. • Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos. • You cannot create audio DVDs with Sonic DigitalMedia. • Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.
Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is properly connected. • If an error message appears on the screen, write down the exact message. This message may help technical support personnel diagnose and fix the problem(s).
TE S T T H E D R I V E — • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. • Insert a bootable floppy disk and restart the computer. C L E A N T H E D R I V E O R D I S K — See the "Cleaning Your Computer" on page 91. CHECK THE CABLE CONNECTIONS C H E C K F O R R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See page 46. R U N T H E D E L L D I A G N O S T I C S — See page 38.
Hard drive problems RUN CHECK DISK — 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties. 4 Click the Tools tab. 5 Under Error-checking, click Check Now. 6 Click Scan for and attempt recovery of bad sectors. 7 Click Start. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTE: Connect the modem to an analog telephone jack only.
VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S — 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly.
drive letter : \ I S N O T A C C E S S I B L E . T H E D E V I C E I S N O T R E A D Y — The drive cannot read the disk. Insert a disk into the drive and try again. I N S E R T B O O T A B L E M E D I A — Insert a bootable floppy disk or CD. N O N - S YS T E M D I S K E R R O R — Remove the floppy disk from the drive and restart your computer. N O T E N O U G H M E M O R Y O R R E S O U R C E S .
Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CHECK THE KEYBOARD CABLE — • Ensure that the keyboard cable is firmly connected to the computer. • Shut down the computer (see page 47), reconnect the keyboard cable as shown on the setup diagram for your computer, and then restart the computer. • Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.
A program stops responding END THE PROGRAM — 1 Press simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task. A program crashes repeatedly NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD. C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then reinstall the program.
Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program.
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS — • Reseat the memory modules (see page 55) to ensure that your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see page 55). • Your Dell Dimension™ computer supports DDR memory. For additional information on the type of memory supported by your computer, see "Memory" on page 79. • Run the Dell Diagnostics (see page 38).
R E I N S T A L L T H E M O U S E D R I V E R — See page 40. R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See page 46. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack.
I F T H E P O W E R L I G H T I S O F F — The computer is either turned off or is not receiving power. • Reseat the power cable into both the power connector on the back of the computer and the electrical outlet. • If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.
CHECK THE PRINTER CABLE CONNECTIONS — • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer (see page 9). TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S — 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner. R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for instructions.
RUN THE SPEAKER DIAGNOSTICS R E I N S T A L L T H E S O U N D D R I V E R — See page 40. R U N T H E H A R D W A R E TR O U B L E S H O O T E R — See page 46. No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N — Ensure that the headphone cable is securely inserted into the headphone connector (see page 49). A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker icon in the lower-right corner of your screen.
C H E C K T H E D I A G N O S T I C L I G H T S — See page 35. R U N T H E D E L L D I A G N O S T I C S — See page 38. If the screen is difficult to read C H E C K T H E M O N I T O R S E T T I N G S — See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test.
Solving Problems
Advanced Troubleshooting Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. To help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the back panel (see page 50). The lights can be yellow or green. When the computer starts normally, the lights flash. After the computer starts, all four lights display solid green.
Light Pattern Problem Description Suggested Resolution A possible graphics card failure has occurred. • If the computer has a graphics card, remove the card, reinstall it (see page 58), and then restart the computer. • If the problem still exists, install a graphics card that you know works and restart the computer. • If the problem persists or the computer has integrated graphics, contact Dell (see page 94). A possible floppy or hard drive failure has occurred.
Light Pattern Problem Description A possible expansion card failure has occurred. A B C D Another failure has occurred. A B C D Suggested Resolution 1 Determine if a conflict exists by removing a card (not a graphics card) and restarting the computer (see page 58). 2 If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer. 3 Repeat this process for each card.
Light Pattern Problem Description Suggested Resolution The computer is in a normal operating condition after POST. None. A B C D = yellow = green = off Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. If you experience a problem with your computer, perform the checks in "Solving Problems" on page 19 and run the Dell Diagnostics before you contact Dell for technical assistance.
Option Function Custom Test Tests a specific device. You can customize the tests you want to run. Symptom Tree Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having. 2 If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.
Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.
Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Right-click the device for which the new driver was installed and click Properties.
• Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer. Use PC Restore only if System Restore did not resolve your operating system problem. If you received an Operating System CD with your computer, you can use it to restore your operating system.
5 Click Next. The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts. 6 After the computer restarts, click OK. To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration. Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs.
To use PC Restore: 1 Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press . If you do not press in time, let the computer finish starting, and then restart the computer again. NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step. 3 On the next screen that appears, click Restore. 4 On the next screen, click Confirm.
NOTE: If the partition for PC Restore does not exist on your computer’s hard drive, a message appears stating that the partition was not found. Click Quit; there is no partition to delete. 4 Click OK to remove the PC Restore partition on the hard drive. 5 Click Yes when a confirmation message appears. The PC Restore partition is deleted and the newly available disk space is added to the free space allocation on the hard drive.
4 Press immediately after the DELL™ logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again. Follow the instructions on the screen to complete the installation. Resolving Software and Hardware Incompatibilities If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.
Removing and Installing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" and "Before Working Inside Your Computer." • You have read the safety information in your Dell™ Product Information Guide.
Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
Front and Back View of the Computer Front View 1 10 2 9 3 8 4 7 6 5 1 CD or DVD driveactivity light The drive activity light is on when the computer reads data from the CD or DVD drive. 2 CD or DVD drive eject button Press to eject a disc from the CD or DVD drive. 3 floppy-drive eject button Press to eject a floppy disk from the floppy drive. (On computers with an optional floppy drive.
8 power light The power light illuminates and blinks or remains solid to indicate different states: • No light — The computer is turned off. • Steady green — The computer is in a normal operating state. • Blinking green — The computer is in a power-saving state. • Blinking or solid amber — See "Power Problems" on page 28. 9 floppy-drive activity light The floppy drive light is on when the computer reads data from or writes data to the floppy drive.
4 line-in connector Use the blue line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR. On computers with a sound card, use the connector on the card. 5 network adapter connector To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on your computer.
Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1 Follow the procedures in "Before You Begin" on page 47. 2 Lay your computer on its side with the computer cover facing up. 3 If your computer cover has a cover latch, slide and hold the cover latch.
Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, see the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the computer cover. release lever* CD or DVD drive floppy drive hard drive power supply system board *May not be present on all computers.
System Board Components floppy drive connector (FLOPPY) (J4J1) IDE drive connector (PRI-IDE) J6J2) CD/DVD drive connector (J6J1) main power connector (J3J1) standby power light (AUX_PWR) internal speaker (LS9J1) password jumper (CLEAR PASSWORD) (J9H1) memory module connectors (DDR3, DDR4) front-panel I/O connector (J9G1) fan connector CPU FAN) (J1F1) battery socket (BATTERY) (XBT9E1) processor and heat sink connector (J2E1) front panel audio connector (J9C2) processor power connector (J5B1) CD/D
Memory You can increase your computer memory by installing memory modules on the system board. For information on the type of memory supported by your computer, see "Memory" on page 79. NOTE: DDR 333 memory operates at 320 MHz when used with an 800-MHz front-side bus. DDR Memory Overview DDR memory modules should be installed in pairs of matched memory size.
NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. You should install your new memory modules in connectors DIMM3 and DIMM4. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not function at optimal performance. NOTE: Memory purchased from Dell is covered under your computer warranty.
8 To insert a module, press out the securing clip at each end of the memory module connector. memory connector closest to microprocessor securing clips (2) connector 9 Align the notch on the bottom of the module with the crossbar in the connector. notch memory module cutouts (2) crossbar NOTICE: To avoid breaking the memory module, do not press near the middle of the module.
11 Replace the computer cover (see page 78). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 12 Connect your computer and devices to electrical outlets, and then turn them on. 13 Click the Start button, right-click My Computer, and then click Properties. 14 Click the General tab. 15 To verify that the memory is installed correctly, check the amount of memory (RAM) listed.
securing screw filler bracket CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any cards. 3 Align the cutout on the bottom of the card with the crossbar in the system board connector. Gently rock the card into the connector until it is fully seated.
not fully seated card fully seated card bracket within slot bracket caught outside of slot 4 Secure the card bracket with the screw you removed in step 2. 5 Connect any cables that should be attached to the card. See the documentation for the card for information about the card’s cable connections. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can cause damage to the equipment.
3 Remove the securing screw from the card bracket. 4 Grasp the card by its top corners, and ease it out of its connector. 5 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell (see page 94). NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer.
Removing the Front Panel 1 Follow the procedures in "Before You Begin" on page 47. 2 Remove the computer cover (see page 52). 3 Release and remove the front panel: a If your computer has a release lever, push the release lever to release the top tab. b Reach inside the computer and push the top and bottom tab towards you to release them. c Rotate the front panel to separate it from the side hinges. side hinges (3) front panel top tab release lever* bottom tab *May not be present on all computers.
Removing the Front-Panel Insert 1 Press in the two insert tabs. tabs (2) insert 2 Push out the front-panel insert.
Reattaching the Front Panel 1 Reattach the front panel to the side hinges. side hinges (3) front panel 2 Rotate the front panel until it snaps onto the front of the computer.
General Installation Guidelines Connect the IDE hard drive to the system board connector labeled PRI IDE. Connect CD/DVD drives to the connector labeled J6J1. When you connect two IDE devices to a single IDE interface cable and configure them for the cable select setting, the device attached to the last connector on the interface cable is primary or the boot device (drive 0), and the device attached to the middle connector on the interface cable is the secondary device (drive 1).
Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: To avoid damage to the drive, do not set it on a hard surface. Instead, set the drive on a surface, such as a foam pad, that will sufficiently cushion it.
hard drive bracket tabs (2) drive bracket bracket-securing screws (2) 3 If you are replacing the hard drive, remove the drive from the bracket: a Remove the hard drive-securing screws. b Remove the hard drive from the bracket.
Installing a Hard Drive 1 Unpack the replacement hard drive, and prepare it for installation. 2 Check the documentation for the drive to verify that it is configured for your computer. 3 Remove the hard drive bracket (see page 66). 4 Attach the hard drive to the hard drive bracket: a Place the small bracket tabs into the drive screw holes on one side of the drive. b Gently swing the drive toward the bracket and align the two screw holes on the other side of the drive with the screw holes on the bracket.
6 Connect a power cable to the drive. 7 Connect the data cable to the drive and to the system board (see page 54). 8 Close the computer cover (see page 78). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 9 Connect your computer and devices to electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation.
Floppy Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1 Follow the procedures in "Before You Begin" on page 47. 2 Release and remove the front panel (see page 62). NOTE: If you are adding a floppy drive, see "Installing a Floppy Drive" on page 71.
2 Remove the floppy drive bracket from the computer: a Remove the bracket-securing screw for the floppy drive. b Remove the bracket for the floppy drive from the computer. securing screws (4) top bracket screw drive bracket floppy drive 3 Remove the floppy drive from the bracket: a Remove all four drive-securing screws (two on each side). b Remove the floppy drive from the bracket. Installing a Floppy Drive 1 Remove the floppy drive bracket from the computer (see page 71).
5 Secure the floppy drive bracket with the top bracket screw that came with your drive. 6 Reattach the front panel (see page 64). 7 Connect the data cable to the back of the drive and to the floppy drive connector on the system board (see page 54). power cable data cable NOTICE: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 8 Reattach the front panel (see page 64). 9 Replace the computer cover (see page 78).
CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1 Follow the procedures in "Before You Begin" on page 47. 2 Remove the computer cover (see page 52). 3 Release and remove the front panel (see page 62).
drive securing screw extra alignment screws (2 or 4) alignment screws (2) Installing a CD/DVD Drive 1 If you are installing a new drive, unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select setting. 2 If you are replacing a drive, remove the existing drive (see page 73). 3 Gently slide the drive into place in the drive bay.
11 Connect your computer and devices to their electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation. 12 Enter system setup (see page 82) and select the appropriate Drive option. 13 Verify that your computer works correctly by running Dell Diagnostics (see page 38).
drive securing screw extra alignment screws (2 or 4) alignment screws (2) 4 After the drive is in place, apply pressure to ensure that the drive is fully seated. 5 Use the securing screw that came with the drive to attach the drive to the computer. NOTICE: Match the colored strip on the cable with pin 1 on the drive (pin 1 is marked as "1"). 6 Connect the power cable to the system board (see page 54).
8 Reattach the front panel (see page 64). 9 Replace the computer cover (see page 78). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 10 Connect your computer and devices to electrical outlets, and then turn them on. 11 See the documentation that came with the drive for instructions on installing any software required for drive operation.
battery battery socket tab 6 Replace the computer cover (see page 78). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 7 Connect your computer and devices to electrical outlets, and turn them on. 8 Enter system setup (see page 83) and restore the settings you recorded in step 1. 9 Properly dispose of the old battery (see the "Battery Disposal" section of your Product Information Guide).
Appendix Specifications Processor Processor type Intel® Pentium® 4 with HT Technology and Intel Celeron® NOTE: Not all Pentium 4 processors support Hyper-Threading technology.
Computer Information (continued) NIC integrated network interface capable of 10/100 communication. System Clock Intel Pentium 4: 800 MHz Intel Celeron: 533 MHz Video Type Integrated Intel Extreme Graphics 2 Audio Type AC97, Sound Blaster Emulation, ADI 1980 audio controller with 2.
Connectors (continued) PS/2 (keyboard and mouse) 6-pin mini-DIN USB two front-panel and four back-panel USB 2.
Physical Height x width x depth 36.8 x 18.4 x 42.6 cm (14.5 x 7.25 x 16.75 inches) Weight 10.4 kg (23 lb) Environmental Temperature: Operating 10° to 30°C (50° to 86°F) NOTE: At 30°C (86°F), the maximum operating altitude is 914 m (3000 ft). Storage –40° to 65°C (–40° to 149°F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 0.5 octave/min Storage 2.
NOTICE: Unless you are an expert computer user, do not change the settings for this program. Certain changes can make your computer work incorrectly. Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer (see page 47) and try again.
System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System System Time Identifies the system clock time as formatted. System Date Identifies the date as formatted: Weekday Month Drive Configuration Diskette Drive Identifies and defines the floppy drive attached to the FLOPPY connector on the system board as Off, USB, Internal, or Read Only.
Boot Sequence Lists the drives in the order by which they boot. • Floppy device - Identifies and defines the floppy drive attached to the FLOPPY connector on the system board. If there is no installed drive, it appears as Floppy device (not installed). • Hard-Disk Drive - Identifies the hard drive. The drive is listed by its drive letter (such as Hard Disk Drive C:). • IDE - Identifies and defines the optical drive attached to the IDE connector on the system board.
Integrated Devices Sound Enables or disables the onboard audio controller Network Interface Controller You can set the NIC to On (default), Off, or On w/ PXE. When the On w/ PXE setting is active (available only for the future boot process), the computer prompts the user to press . Pressing this key combination causes a menu to display that allows you to select a method for booting from a network server.
System Security This section displays available system security options. Password Status This option locks the system password field with the setup password. When the field is locked, the option to disable password security by pressing when the computer starts is no longer available. System Password Displays the current status of the system's password security feature as Enabled or Disabled.
POST Behavior Fastboot When set to On (default), your computer starts more quickly because it skips certain configurations and tests. Numlock Key This option involves the rightmost bank of keys on your keyboard. When set to On (default), this option activates the numeric and mathematical features shown at the top of each key. When set to Off, this option activates the cursor-control functions labeled on the bottom of each key.
3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer (see page 47) and try again. The Boot Device Menu appears, listing all available boot devices. Each device has a number next to it. 4 At the bottom of the menu, enter the number of the device that is to be used for the current boot only.
Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 47. PSWRD 2 Locate the 3-pin password jumper (PSWD) on the system board (see page 54), and attach the jumper plug to pins 2 and 3 to clear the password. NOTE: When you receive your computer, the jumper plug is attached to pins 1 and 2. 3 Close the computer cover (see page 78).
NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 11 Connect your computer and devices to electrical outlets, and turn them on. Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. Computer, Keyboard, and Monitor CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet.
Clean your floppy drive using a commercially available cleaning kit. These kits contain pretreated floppy disks to remove contaminants that accumulate during normal operation. CDs and DVDs NOTICE: Always use compressed air to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed air. Never touch the lens in the drive. If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs. 1 Hold the disc by its outer edge.
Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product. FCC Notices (U.S. Only) Most Dell computer systems are classified by the Federal Communications Commission (FCC) as Class B digital devices.
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Anguilla General Support toll-free: 800-335-0031 Antigua and Barbuda General Support 1-800-805-5924 Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 E-mail: us_latin_services@dell.com Country Code: 54 E-mail for desktop and portable computers: la-techsupport@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) toll-free: 1-800-247-9362 Customer Care (Home Sales/Small Business) toll-free: 1-800-847-4096 Customer Care (med.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Technical Support website: support.dell.com.cn Country Code: 86 Technical Support E-mail: cn_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Finland (Helsinki) Website: support.euro.dell.com International Access Code: 990 E-mail: fin_support@dell.com Country Code: 358 E-mail Support (servers): Nordic_support@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Germany (Langen) Website: support.euro.dell.com International Access Code: 00 E-mail: tech_support_central_europe@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: apsupport@dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.) 512 728-4397 SalesFax (Austin, Texas, U.S.A.
Country (City) International Access Code Country Code City Code Mexico Department Name or Service Area, Website and E-Mail Address Customer Technical Support International Access Code: 00 Country Code: 52 Area Codes, Local Numbers, and Toll-Free Numbers 001-877-384-8979 or 001-877-269-3383 Sales 50-81-8800 or 01-800-888-3355 Customer Service 001-877-384-8979 or 001-877-269-3383 Main 50-81-8800 or 01-800-888-3355 Montserrat General Support toll-free: 1-866-278-6822 Netherlands Antilles General
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell.com Area Codes, Local Numbers, and Toll-Free Numbers E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.
Country (City) International Access Code Country Code City Code St. Lucia Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers General Support 1-800-882-1521 St.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Sweden (Upplands Vasby) Website: support.euro.dell.com International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 Area Codes, Local Numbers, and Toll-Free Numbers E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.
Country (City) International Access Code Country Code City Code Trinidad/Tobago Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers General Support 1-800-805-8035 Turks and Caicos Islands General Support toll-free: 1-866-540-3355 U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.
Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
Appendix
Index A audio.
Index drives hard drive, 66 installing CD/DVD, 74 installing floppy, 71 installing hard drive, 68 problems, 19 removing CD/DVD, 73 removing floppy, 70 removing hard drive, 66 second CD/DVD drive, 75 DVD drive problems, 20 DVDs copying, 16 playing, 14 front panel insert, 63 removing, 62 H hard drive activity light, 49 installing, 68 problems, 21 removing, 66 hardware Dell Diagnostics, 38 Hardware Troubleshooter, 46 headphone connector, 49 E Help and Support Center, 8 e-mail problems, 21 help file
modem connector, 51 problems, 21 monitor blank, 32 hard to read, 33 problems, 32 motherboard.
Index Service Tag, 8, 50 T W settings system setup, 82 technical support policy, 92 warranty information, 7 software Hyper-Threading, 18 problems, 25-26 troubleshooting Dell Diagnostics, 38 diagnostic lights, 35 Hardware Troubleshooter, 46 Help and Support Center, 8 restore to previous state, 41-42 tips, 19 sound problems, 31 volume, 31 sound connectors line-in, 51 line-out, 51 speaker problems, 31 volume, 31 specifications, 79 support contacting Dell, 94 policy, 92 U USB booting to devices,