Compatibility Guide

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Dell OpenManage™

Server Administrator Version 2.3

Compatibility Guide

Summary of content (98 pages)

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Dell OpenManage™ Server Administrator Version 2.3 Compatibility Guide w w w. d e l l . c o m | s u p p o r t . d e l l .
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Notes and Notices NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. ____________________ Information in this document is subject to change without notice. © 2003–2005 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
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Contents 1 Introduction Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . What’s New in Dell OpenManage Version 4.5.1? Purpose of This Guide 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Supported Instrumentation . . . . . . . . . . . . . . . . . . . . . . . . . . 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 . . . . . . . . . . . . . . . . . . . . . . . . . .
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Server Administrator Supported Applications and Systems . . . . . . . . . . . . . . . . . . . . . . . . Version Number Information . . . . . . . . . . 19 . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Compatible Systems and Applications by Installation and Server Management CD Version . . . . . . . . . . . . . . . . . . . . . . . . . Device Drivers and Red Hat Enterprise Linux Kernel Support . . . . . . . . . 5 Server Agent Supported Applications and Systems.
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PERC 4/Di . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CERC ATA 100 4/CH . PERC 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 PERC 2/Si . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 PERC 3/Si . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 PERC 3/Di . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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11 Diagnostic Service Supported Devices and Operating Systems . . . . . . . . . . . . . . . . . . Overview . . . . . . . . . . . . 87 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Diagnostics for Dell-Supplied Devices . . . . . . . . . . . . . . . . . . . . . Diagnostics for Tape Drives, Autoloaders, and Libraries . Diagnostics for RAID Controllers, SCSI Controllers, and Attached Hard Drives . . . . . . . . . . . . . . . . . . . . . . . . . 88 . . . . . . . . . . . . .
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Introduction Overview Dell OpenManage™ Server Administrator provides a powerful, integrated set of systems management applications for keeping the systems on your network healthy. Server Administrator provides fault management information, pre-failure information, and asset and inventory information to management applications. You can install the Server Administrator from the Dell™ PowerEdge™ Installation and Server Management CD provided with your system.
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Update of Compatibility Guide The Server Administrator Compatibility Guide is updated each business quarter. It summarizes all Dell PowerEdge Installation and Server Management CD releases that precede the current release date in its Table of Contents (index.htm) page. Always consult the readme.txt file on your Dell PowerEdge Installation and Server Management CD for each release for the most current information on compatible systems management elements.
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Supported Operating Systems Server Administrator supports major operating systems offered by Microsoft and Red Hat. See the tables in this guide to find the operating system that matches the configuration of system and applications that you are installing or upgrading. NOTE: Each Dell PowerEdge Installation and Server Management CD supports specific operating system versions, service packs, support packs, and kernels.
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Table 1-2. Supported Dell OpenManage GUI Languages Dell OpenManage GUI Languages English OS French OS German OS Spanish OS Simplified Japanese Chinese OS OS English X X X X X French German X X X Spanish Simplified Chinese Japanese X X X Other Documents You Might Need In addition to this Compatibility Guide, you can find the following guides either on the Dell Support website at support.dell.
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• The Dell OpenManage Server Administrator Command Line Interface User's Guide documents the complete command line interface for Server Administrator, including an explanation of CLI commands to view system status, access logs, create reports, configure various component parameters, and set critical thresholds. • The Dell OpenManage Array Manager User's Guide is a comprehensive reference guide for configuring and managing local and remote storage attached to a system.
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Introduction
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Server Administrator Services Overview Dell OpenManage™ Server Administrator has a modular architecture that allows you to select and install the functions that are most needed in your particular IT environment. The available services vary from one operating system to another. The following sections describe the contribution of each service to your systems management capabilities. NOTE: Starting with Dell OpenManage version 4.
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Storage Management Service Express Setup installs the enhanced Storage Management Service by default on Microsoft® Windows® systems that do not have an existing Array Manager installation. If Array Manager (also known as the basic Storage Management Service) is already installed on a Windows system, then Express Setup upgrades Array Manager to the latest version and the enhanced Storage Management Service is not installed. NOTE: Starting with Dell OpenManage version 4.5.
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Available Services on Supported Operating Systems Table 2-1 summarizes the services that are available for each supported operating system. Table 2-1.
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Server Administrator Services
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Systems Management Standards Availability Overview Dell OpenManage™ Server Administrator supports the following major systems management protocols: • HyperText Transfer Protocol Secure (HTTPS) • Common Information Model (CIM) • Simple Network Management Protocol (SNMP) NOTE: See the Dell OpenManage Server Administrator readme file on the Systems Management CD for information on SNMP security concerns, as well as the Dell Support website at support.dell.com.
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Availability on Supported Operating Systems Table 3-1 shows the availability of the systems management standards for each supported operating system. Table 3-1. Availability of Systems Management Standard by Operating System Operating System 18 SNMP CIM Windows Server™ 2003 family Available from the operating and Windows 2000 Server family system installation media Always installed Red Hat Enterprise Linux AS and ES (version 2.
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Server Administrator Supported Applications and Systems This section provides information on instrumentation, applications, and systems that are supported by the Dell OpenManage™ Systems Management CD versions 3.0 through 4.2, and Dell™ PowerEdge™ Installation and Server Management CD version 4.3 onwards. NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the Dell PowerEdge Installation and Server Management CD.
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Compatible Systems and Applications by Installation and Server Management CD Version Table 4-1 shows compatible applications and Dell systems for the Dell PowerEdge Installation and Server Management CD (versions 4.3 to 4.5.1) . Table 4-1. 20 Compatible Dell Systems and Applications for Installation and Server Management CD Version 4.3 to 4.5. Installation and 4.3 Server Management CD Version 4.4 4.5 4.5.
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Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD Version 4.3 to 4.5. (continued) Installation and 4.3 Server Management CD Version 8450 750N 755N 770N 775N Supported operating • Microsoft® Windows Server™ systems 2003 family (includes Web, Standard, and Enterprise editions) • Microsoft Windows® Small Business Server [SBS] 2003 4.4 4.
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Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD Version 4.3 to 4.5. (continued) Installation and 4.3 Server Management CD Version 4.4 4.5 4.5.1a • Red Hat® • Red Hat Enterprise • Red Hat Enterprise • Red Hat Enterprise Enterprise Linux Linux AS, ES, and Linux AS, ES, and Linux AS, ES, and AS and ES WS (version 3) WS (version 3) WS (version 3) (version 2.
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Table 4-1. Compatible Dell Systems and Applications for Installation and Server Management CD Version 4.3 to 4.5. (continued) Installation and 4.3 Server Management CD Version 4.4 4.5 4.5.1a RAC firmware: DRAC II NA NA NA NA NA NA NA NOTE: The DRAC II software is no longer included on the Systems Management Consoles CD, but can be obtained from earlier releases or support.dell.com. ERA/MC 1.44 Baseboard Management Controller (BMC) Firmware Version On PowerEdge 800 1.30 or later 1.
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Table 4-2 shows compatible applications and Dell systems for Systems Management CD version 4.1.3 to 4.2. Table 4-2. Compatible Dell Systems and Applications for Systems Management CD Versions 4.1.3 to 4.2. Systems Management CD Version 4.1.3 PowerEdge systems 1855* (* Indicates new systems for the given version of the CD) 24 4.1.4 4.
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Table 4-2. Compatible Dell Systems and Applications for Systems Management CD Versions 4.1.3 to 4.2. (continued) Systems Management CD Version 4.1.3 Supported operating Windows Server systems 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server [SBS] 2003 (supported by PowerEdge 2800 only) Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server) 4.1.4 4.
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Table 4-2. Compatible Dell Systems and Applications for Systems Management CD Versions 4.1.3 to 4.2. (continued) Systems Management CD Version 4.1.3 4.1.4 4.2 Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3) Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3) Red Hat Enterprise Linux AS and ES (version 2.1) and AS, ES, and WS (version 3) Server Administrator 1.9.1 1.9.1 1.9.2 Managed Node Framework (MNF) 1.9 1.9 1.
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Table 4-2. Compatible Dell Systems and Applications for Systems Management CD Versions 4.1.3 to 4.2. (continued) Systems Management CD Version 4.1.3 RAC firmware: DRAC II NA 4.1.4 4.2 NA NOTE: The DRAC II software is no longer included on the Systems Management CD, but can be obtained from earlier releases or support.dell.com. ERA/MC NA NA 1.44 BMC Firmware Version 1.0 1.0.1 1.0.
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Table 4-3 shows compatible applications and Dell systems for Systems Management CD version 4.0.1 to 4.1.2. Table 4-3. Compatible Dell Systems and Applications for Systems Management CD Versions 4.0.1 to 4.1.2. Systems Management CD Version 4.0.1 PowerEdge systems 1850* (* Indicates new 2800* systems for the given 2850* version of the CD) 28 4.1 4.1.1 4.1.
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Table 4-3. Compatible Dell Systems and Applications for Systems Management CD Versions 4.0.1 to 4.1.2. (continued) Systems Management CD Version 4.0.1 Supported operating Windows Server systems 2003 family (includes Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server [SBS] 2003 (supported by PowerEdge 2800 only) Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server) 4.1 4.1.1 4.1.
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Table 4-3. Compatible Dell Systems and Applications for Systems Management CD Versions 4.0.1 to 4.1.2. (continued) Systems Management CD Version 4.0.1 4.1 4.1.1 4.1.2 Novell NetWare 6.5 Novell NetWare 6.5 Novell NetWare 6.5 Novell NetWare 6.5 (Support Pack 1 or (Support Pack 1 or (Support Pack 1 or (Support Pack 1 or later, and hot fixes) later, and hot fixes) later, and hot fixes) later, and hot fixes) NOTE: Novell NetWare is not supported on the PowerEdge 650 system.
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Table 4-3. Compatible Dell Systems and Applications for Systems Management CD Versions 4.0.1 to 4.1.2. (continued) Systems Management CD Version 4.0.1 4.1 4.1.1 4.1.2 DRAC 4 1.0 1.0 NA NA RAC firmware: DRAC II NA NA NA NA RAC Firmware NOTE: The DRAC II software is no longer included on the Systems Management CD, but can be obtained from earlier releases or support.dell.com. RAC firmware: DRAC III NA 3.12 NA NA RAC firmware: DRAC III/XT NA 3.12 NA NA RAC firmware: ERA NA 3.
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Table 4-4. 32 Compatible Dell Systems and Applications for Systems Management CD Versions 3.5 Through 3.8 Systems Management CD Version 3.5 3.6 3.7 3.
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Table 4-4. Compatible Dell Systems and Applications for Systems Management CD Versions 3.5 Through 3.8 (continued) Systems Management CD Version 3.5 Supported operating systems 3.6 3.7 3.
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Table 4-4. Compatible Dell Systems and Applications for Systems Management CD Versions 3.5 Through 3.8 (continued) Systems Management CD Version 3.5 3.6 3.7 3.8 Update Service 1.6 1.7 1.8 1.9 Server See "MNF" in this Administrator Core table. See "MNF" in this table. See "MNF" in this table. See "MNF" in this table. IT Assistant 6.4.4 6.5 6.5 6.5 Storage Management Service: Array Manager 3.4 3.5 3.5 3.5 Remote Access Service (RAS) 2.5 3.0 3.10 3.20 RAC firmware: DRAC II 2.
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Table 4-5 shows compatible applications and Dell systems for Systems Management CD versions 3.2.3 through 3.4. Table 4-5. Compatible Dell Systems and Applications for Systems Management CD Versions 3.2.3 Through 3.4 Systems Management 3.2.3 CD Version 3.3 3.3.3 3.
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Table 4-5. Compatible Dell Systems and Applications for Systems Management CD Versions 3.2.3 Through 3.4 (continued) Systems Management 3.2.3 CD Version 3.3 3.3.3 3.4 Supported operating systems Microsoft Windows 2000 Server Family (SP3 recommended) Microsoft Windows NT 4.0 Server family (SP6a or later) Windows NT 4.0 Server family (SP6a or later) Windows Server 2003 NetWare 5.
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Table 4-5. Compatible Dell Systems and Applications for Systems Management CD Versions 3.2.3 Through 3.4 (continued) Systems Management 3.2.3 CD Version 3.3 3.3.3 3.4 RAC firmware: ERA/O 1.2 2.0 2.0 2.2 Diagnostic Service 2.2.1 2.3 2.3.1 2.4 Update Service 1.3 1.4 1.4.3 1.5 Server Administrator Core See "MNF" in this table. See "MNF" in this table. See "MNF" in this table. See "MNF" in this table. IT Assistant 6.4.2 6.4.3 6.4.3 6.4.4 3.3 3.4 3.4 Storage Management 3.
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Table 4-6 shows supported elements for Systems Management CD versions 3.0 through 3.2.2. Table 4-6. 38 Compatible Dell Systems and Applications for Systems Management CD Versions 3.0 Through 3.2.2 Systems Management CD Version 3.0 3.0.1 3.0.2 3.1 3.2 3.2.
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Table 4-6. Compatible Dell Systems and Applications for Systems Management CD Versions 3.0 Through 3.2.2 (continued) Systems Management CD Version 3.0 3.0.1 Windows NT Supported Windows operating systems NT 4.0 with 4.0 Server SP4 family (SP6a or later) Windows 2000 Server family Windows 2000 Server family (hot fixes rec. for SNMP) 3.0.2 3.1 3.2 3.2.2 Windows NT 4.0 Server family (SP6a or later) Windows NT 4.0 Server family (SP6a or later) Windows NT 4.
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Table 4-6. Compatible Dell Systems and Applications for Systems Management CD Versions 3.0 Through 3.2.2 (continued) Systems Management CD Version 3.0 3.0.1 3.0.2 3.1 3.2 3.2.2 RAC firmware: DRAC III NA 1.1 1.1 1.2 2.5 2.5 RAC firmware: DRAC III/XT NA NA NA NA 1.3 1.3 RAC firmware: ERA NA NA 1.05 1.05 NA 1.0 RAC firmware: ERA/O NA NA NA 1.1 1.07 1.2 Diagnostic Service 2.0 2.0.1 2.0.2 2.1 1.2 1.2 Update Service 1.1 1.1 1.1 1.2 1.2 1.2.
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Server Agent Supported Applications and Systems This section provides information on instrumentation, applications, and systems that are supported by Dell OpenManage™ Applications CD versions 2.0 through 2.2. The Dell OpenManage Server Agent was supported concurrently with the Hardware Instrumentation Package (HIP) by Applications CD versions 1.3 through 1.7. For more information about applications and systems supported by HIP, see "Hardware Instrumentation Package Supported Applications and Systems.
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Table 5-1. Server Agent Versions, Applications, and Dell Systems Applications CD Version 2.0 2.0.1 2.0.2 2.1 2.
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Table 5-1. Server Agent Versions, Applications, and Dell Systems (continued) Applications CD Version 2.0 2.0.1 2.0.2 2.1 2.2 Online Diagnostics 1.1 1.1 1.1 1.1.1 1.1.2 IT Assistant 6.0 6.0 6.0 6.0 6.0 Storage Management Service: Array Manager 2.7 3.0 3.0 3.0 3.
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Server Agent Supported Applications and Systems
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Hardware Instrumentation Package Supported Applications and Systems This section provides information about instrumentation, applications, and systems that are supported by the Dell OpenManage™ Applications CD versions 1.1 through 1.7. Both Dell OpenManage Hardware Instrumentation Package (HIP) and the Dell OpenManage Server Agent are supported by the Applications CD versions 1.3 through 1.7.
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Table 6-1. HIP Versions, Applications, and Dell PowerEdge Systems (continued) Applications CD Version 1.1 1.2 1.3 1.4 1.5 1.6 1.7 Supported operating systems Microsoft® Windows NT® 4.0 with SP3 or later Windows NT 4.0 with SP3 or later Windows NT 4.0 with SP4 or later Windows NT 4.0 with SP4 or later Windows NT 4.0 with SP4 or later Windows NT 4.0 with SP4 or later Windows NT 4.
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BIOS Update Requirements Overview NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the Systems Management CD are for Dell OpenManage versions 3.0 through 4.2. Prior to Dell OpenManage 4.3, Server Administrator Update Service provided the ability to update system BIOS remotely from within the Server Administrator GUI.
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7 Under Select an Operating System, select Not Applicable. 8 Under Select an Operating System Language, select English. 9 Click Submit. The download page for your system’s FlashBIOS appears. 10 Under Select a Device, select the device you want to update. 11 Continue to select the BIOS device until you reach the page where you select the format for the FlashBIOS file you want to download. Select a format that fits your intended installation method: floppy disk or operating system format.
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Table 7-1.
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BIOS Update Requirements
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RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions Overview In Dell OpenManage™ version 4.1 and later, Dell OpenManage Server Administrator offers two storage products. The Array Manager (also called basic Storage Management Service) that has been a part of Server Administrator still allows you to view your attached storage devices from within Server Administrator.
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See the Dell OpenManage Server Administrator User's Guide for more information on basic and enhanced Storage Management Services. Four types of controllers are included in this section: • The RAID controller card group contains the following controllers: PERC 2, PERC 2/SC, PERC 2/DC, PERC 3/SC, PERC 3/DC, PERC 3/DCL, PERC 3/QC, PERC 4/SC, PERC 4/DC, PERC 4e/DC, PERC 5/e, CERC ATA 100/4 Channel, CERC SATA 4/2s, and CERC SATA 1.5/6 Channel.
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PERC 2/SC The PERC 2/SC supports the following PowerEdge systems: 2300, 4300, 4350, 6300, 6350, 6400, and 8450. When installed on a PowerEdge 8450 system running Array Manager 3.1.2 or 3.1.3, the PERC 2/SC requires drivers that differ from the other supported systems. NOTE: The PERC 2/SC does not support Novell® NetWare® on PowerEdge x300 systems. Table 8-1 and Table 8-2 show the other elements supported by the PERC 2/SC. Table 8-1.
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Table 8-1. Array Manager Supported Elements: PERC 2/SC (continued) Array Manager Version PERC Firmware Version Windows Microsoft Windows NT® 2000 Driver 4.0 Driver Windows Novell Server 2003 NetWare Driver 4.2 Driver NetWare 5.x Driver 3.7 3.13 NA 6.35.2.32 NOTE: NetWare is not 2.68 NA NetWare 6.x Driver supported on PowerEdge x300 systems with a PERC 2/SC. 3.7 (for 3.13 PowerEdge 8450) NA 2.68 6.35.2.32 NA (Native) (Native) Table 8-2.
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Table 8-3. Array Manager Supported Elements: PERC 2/DC Supported Elements (continued) Array Manager Version PERC Microsoft Windows Windows Novell NetWare NetWare Firmware Windows 2000 Driver Server 2003 NetWare 5.x Driver 6.x Driver Version NT 4.0 Driver Driver 4.2 Driver 3.1.2 1.06 (for PowerEdge x400) 4.15 2.68 NA 3.12 3.12 6.01e 3.1.3 1.06 (for PowerEdge x300) 2.32 2.68 NA 2.06 2.06 6.01e 3.1.3 1.06 (for PowerEdge x400) 4.11 2.68 NA 3.12 3.12 6.01e 3.2 1.06 (for PowerEdge x300) 2.
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Table 8-4. enhanced Storage Management Service Supported Elements: PERC 2/DC enhanced PERC Storage Firmware Management Version Service Windows 2000 Driver Windows Server 2003 Driver Red Hat Enterprise Linux 2.1 Driver Red Hat Enterprise Linux 3 Driver Red Hat Enterprise Linux 4 Driver 1.1 1.06 2.68 6.35.2.32 1.18 NA NA 1.2 1.06 2.68 6.35.2.32 1.
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Table 8-6. enhanced Storage Management Service Supported Elements: PERC 4/DC (continued) enhanced PERC Storage Firmware Management Version Service Windows 2000 Driver Windows Server 2003 Driver Red Hat Enterprise Linux 2.1 Driver Red Hat Linux 3 Driver Red Hat Enterprise Linux 4 Driver 1.4 5.48 6.46.2.32 (32-bit) 6.46.3.64 (64-bit) NA 2.10.7 2.20.4.4 3.51R PERC 4e/DC The PERC 4e/DC supports the PowerEdge 1800, 1850, 2800, and 2850.
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PERC 3/SC The PERC 3/SC supports the PowerEdge 1400SC and 1500SC. Table 8-9 and Table 8-10 show the other elements supported by the PERC 3/SC. Table 8-9. Array Manager Supported Elements: PERC 3/SC Array Manager Version PERC Firmware Version Microsoft Windows 2000 Windows Driver NT 4.0 Driver Windows Server 2003 Driver Novell NetWare 4.2 Driver NetWare 5.x Driver NetWare 6.x Driver 3.1 1.63 4.11 5.22.1 NA 3.12 3.12 NA 3.1.1 1.63 4.11 5.22.1 NA 3.12 3.12 NA 3.1.2 1.63 4.11 5.22.
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PERC 3/DC The PERC 3/DC supports the following PowerEdge systems: 1650, 2400, 2450, 2500, 2550, 2600, 2650, 4400, 4600, 6400, 6600, 6650, 7150, and 8450. Table 8-11 and Table 8-12 show the other elements supported by the PERC 3/DC. Table 8-11. Array Manager Supported Elements: PERC 3/DC Array Manager Version PERC Firmware Version Microsoft Windows NT 4.0 Driver Windows 2000 Driver Windows Server 2003 Driver Novell NetWare 4.2 Driver NetWare 5.x Driver NetWare 6.x Driver 2.7 1.57 4.07 5.
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Table 8-12. enhanced Storage Management Service Supported Elements: PERC 3/DC enhanced PERC Storage Firmware Management Version Service Windows 2000 Driver Windows Server 2003 Driver Red Hat Enterprise Linux 2.1 Driver Red Hat Enterprise Linux 3 Driver Red Hat Enterprise Linux 4 Driver 1.1 1970 5.46 6.41.2.32 2.10.7 2.10.7 NA 1.2 198Q 5.48 6.46.2.32 (32-bit) 6.41.2.32 (64-bit) NA 2.10.7 2.20.4.4 PERC 3/DCL The PERC 3/DCL supports the following PowerEdge systems: 1400, 1400SC, and 1550.
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Table 8-14. enhanced Storage Management Service Supported Elements: PERC 3/DCL enhanced PERC Storage Firmware Management Version Service Windows 2000 Driver Windows Server 2003 Driver Red Hat Enterprise Linux 2.1 Driver Red Hat Enterprise Linux 3 Driver Red Hat Enterprise Linux 4 Driver 1.1 1970 5.46 6.41.2.32 2.10.7 2.10.7 NA 1.2 198Q 5.48 6.46.2.32 (32-bit) 6.41.2.32 (64-bit) NA 2.10.7 2.20.4.
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Table 8-15. Array Manager Supported Elements: PERC 3/QC (continued) Array Manager Version PERC Firmware Microsoft Windows 2000 Version Windows Driver NT 4.0 Driver 3.7 197O NA (Required) 198Q (Recommende d) Windows Novell Server 2003 NetWare Driver 4.2 Driver 5.46 (Required) 6.41.2.32 5.48 (32-bit) (Recommended) 6.46.2.32 (64-bit) NA NetWare 5.x NetWare 6.x Driver Driver 7.02c 7.02c Table 8-16.
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Table 8-17. Array Manager Supported Elements: PERC 4/Di (continued) Array Manager Version PERC Firmware Version Microsoft Windows 2000 Windows Driver NT 4.0 Driver Windows Server Novell 2003 Driver NetWare 4.2 Driver NetWare NetWare 5.x Driver 6.x Driver 3.5 on PowerEdge 2600 2.48 4.21 5.46 6.41.2.32 NA 7.01v 7.01v 3.5 on PowerEdge 1750 412W 4.21 5.46 6.41.2.32 NA 7.01v 7.01v 3.6 on PowerEdge 1750 412W 4.21 5.46 6.41.2.32 NA 7.01z 7.01z 3.6 on PowerEdge 2600 2.48 4.21 5.
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Table 8-18. enhanced Storage Management Service Supported Elements: PERC 4/Di (continued) enhanced Storage Management Service PERC Windows Firmware 2000 Driver Version Windows Server 2003 Driver Red Hat Enterprise Linux 2.1 Driver Red Hat Enterprise Linux 3 Driver Red Hat Enterprise Linux 4 Driver 1.2 on a PowerEdge 2600 251Q 6.46.2.32 (32-bit) 6.41.2.32 (64-bit) NA 2.10.7 2.20.4.4 5.48 CERC ATA 100 4/CH The CERC ATA 100 4/CH supports the following PowerEdge systems: 500SC, 600SC, and 1400SC.
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Table 8-20. enhanced Storage Management Service Supported Elements: CERC ATA 100 4/CH enhanced PERC Storage Firmware Management Version Service Windows 2000 Driver Windows Server 2003 Driver Red Hat Enterprise Linux 2.1 Driver Red Hat Enterprise Linux 3 Driver Red Hat Enterprise Linux 4 Driver 1.1 6.62 5.46 6.41.2.32 2.10.1 Native NA 1.2 6.62 5.46 6.41.2.32 NA 2.10.1 2.10.
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Table 8-22. enhanced Storage Management Service Supported Elements: PERC 2 enhanced PERC Storage Firmware Management Version Service*/** Windows 2000 Driver Windows Server 2003 Driver Red Hat Enterprise Linux 2.1 Driver Red Hat Enterprise Linux 3 Driver Red Hat Enterprise Linux 4 Driver 1.1 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA 1.2 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA * Device Manager lists the 2.8.0.6076 driver as 2.8.0.6085. ** The 1.1.
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Table 8-24. enhanced Storage Management Service Supported Elements: PERC 2/Si enhanced PERC Storage Firmware Management Version Service*/** Windows 2000 Driver Windows Server 2003 Driver Red Hat Enterprise Linux 2.1 Driver Red Hat Enterprise Linux 3 Driver Red Hat Enterprise Linux 4 Driver 1.1 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA 1.2 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA * Device Manager lists the 2.8.0.6076 driver as 2.8.0.6085. ** The 1.1.
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Table 8-26. enhanced Storage Management Service Supported Elements: PERC 3/Si enhanced PERC Storage Firmware Management Version Service*/** Windows 2000 Driver Windows Server 2003 Driver Red Hat Enterprise Linux 2.1 Driver Red Hat Enterprise Linux 3 Driver Red Hat Enterprise Linux 4 Driver 1.1 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA 1.2 2.8.0.6092 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** NA * Device Manager lists the 2.8.0.6076 driver as 2.8.0.6085. ** The 1.1.
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Table 8-27. Array Manager Supported Elements: PERC 3/Di (continued) Array Manager Version* PERC Firmware Version Microsoft Windows Windows Novell NetWare NetWare Windows 2000 Driver Server 2003 NetWare 5.x Driver 6.x Driver NT 4.0 Driver Driver 4.2 Driver 3.1.3 1650: 3153 2500: 3153 2550: 3546 2650: 3153 4400: 3546 4600: 3153 4933 4933 NA NA 3546 3546 3.2 for PowerEdge 1650 3153 4933 4933 NA NA 3546 3546 3.2 for PowerEdge 2500 3153 4933 4933 NA NA 3546 3546 3.
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Table 8-27. Array Manager Supported Elements: PERC 3/Di (continued) Array Manager Version* PERC Firmware Version Microsoft Windows Windows Novell NetWare NetWare Windows 2000 Driver Server 2003 NetWare 5.x Driver 6.x Driver NT 4.0 Driver Driver 4.2 Driver 3.4 for PowerEdge 2550 3571 4944 4944 4944 NA 3564 3564 3.4 for PowerEdge 2650 3170 4944 4944 4944 NA 3564 3564 3.4 for PowerEdge 4400 3571 4944 4944 4944 NA 3564 3564 3.
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Table 8-28. enhanced Storage Management Service Supported Elements: PERC 3/Di enhanced Storage Management Service*/** PERC Firmware Version Windows Windows 2000 Driver Server 2003 Driver Red Hat Enterprise Linux 2.1 Driver Red Hat Enterprise Linux 3 Driver Red Hat Enterprise Linux 4 Driver 1.1 on a PowerEdge 1650 2.8.0.6092 2.8.0.6085 2.8.0.6085 1.1.4** 1.1.4** NA 1.1 on a PowerEdge 2500 2.8.0.6092 2.8.0.6085 2.8.0.6085 1.1.4** 1.1.4** NA 1.1 on a PowerEdge 2550 2.8.0.6092 2.8.0.6085* 2.
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PERC 4/IM The PERC 4/IM is supported by PowerEdge 1655MC and 1855 systems. Table 8-29, Table 8-30, and Table 8-31 show the other elements supported by the PERC 4/IM. Table 8-29. Array Manager Supported Elements: PERC 4/IM Array Manager Version PERC Firmware Version Microsoft Window Windows Server Windows s 2000 2003 Driver NT 4.0 Driver Driver Novell NetWare NetWare 6.x 5.x Driver Driver 3.4 on PowerEdge 1655MC 1.00.12.00 1.08.06 1.08.06 1.08.18 NA NA 3.4 PERC 4/im 1.08.19 1.08.19 1.08.18 3.
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PERC 4/SC The PERC 4/SC is supported by the following PowerEdge systems: 500SC, 600SC, 1400, 1400SC, 1500SC, 1600 SC, and PE640. Table 8-32 and Table 8-33 show the other elements supported by the PERC 4/SC. Table 8-32. Array Manager Supported Elements: PERC 4/SC Array Manager Version PERC Firmware Version Microsoft Windows NT 4.0 Driver Windows 2000 Driver Windows Server Novell NetWare 6.x 2003 Driver NetWare 5.x Driver Driver 3.4 3.17 4.18 5.39 6.32.2.32 7.01n 7.01n 3.5 3.41 4.21 5.46 6.
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CERC SATA 1.5/6 Channel The CERC SATA 1.5/6 Channel supports the following PowerEdge systems: 700, 750, 800, and 1800. Table 8-34 and Table 8-35 show the other elements supported by the CERC SATA 1.5/6 Channel. Table 8-34. Array Manager Supported Elements: CERC SATA 1.5/6 Channel Array Manager Version PERC Firmware Version Microsoft Windows NT 4.0 Driver Windows 2000 Driver Windows Server 2003 Driver Novell NetWare 5.x Driver NetWare 6.x Driver 3.5 4.1.0.7028 NA 4.1.0.7010 4.1.0.7010 4.1.0.
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PERC 4e/Di The PERC 4e/DI supports the following PowerEdge systems: 2800 and 2850. Table 8-36 and Table 8-37 show the other elements supported by the PERC 4e/Di. Table 8-36. Array Manager Supported Elements: PERC 4e/Di Array Manager Version PERC Firmware Version Microsoft Windows 2000 Windows NT Driver 4.0 Driver Windows Server Novell 2003 Driver NetWare 5.x Driver NetWare 6.x Driver 3.5 on PowerEdge 2800 3150 NA 5.46 6.41.2.32 7.01z 7.01z 3.5 on PowerEdge 2850 3150 NA 5.46 6.41.2.32 7.
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PERC 4e/Si The PERC 4e/Si supports the following PowerEdge system: 1850. Table 8-38 and Table 8-39 show the other elements supported by the PERC 4e/Si. Table 8-38. Array Manager Supported Elements: PERC 4e/Si Array Manager Version PERC Firmware Version Microsoft Windows NT 4.0 Driver Windows 2000 Driver Windows Server 2003 Driver Novell NetWare 5.x Driver NetWare 6.x Driver 3.5 3150 NA 5.46 6.41.2.32 7.01z 7.01z 3.6 3150 NA 5.46 6.41.2.32 7.01z 7.01z 3.
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PERC 5/e The PERC 5/e supports the following PowerEdge systems: 6800 and 6850 Table 8-40 shows the other elements supported by the PERC 5/e. Table 8-40. enhanced Storage Management Service Supported Elements: PERC 5/e enhanced PERC Storage Firmware Management Version Service Windows 2000 Driver Windows Server 2003 Driver Red Hat Enterprise Linux 2.1 Driver Red Hat Enterprise Linux 3 Driver Red Hat Enterprise Linux 4 Driver 1.4 1.13.00.32 1.13.00.32 (32-bit) NA 00.00.02.00 00.00.02.00 5.0.
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LSI 1020/1030 Embedded SCSI Controller This embedded SCSI controller is an onboard chip. It supports the following systems: 1600SC, 1750, 1800, 1850, 2600, 2650, 2800, 2850, 6800, 6850, and 7250. Table 8-43 and Table 8-44 show the other elements supported by the LSI 1020/1030. Table 8-43. Array Manager Supported Elements: LSI 1020 Array Manager Version PERC Firmware Version Microsoft Windows 2000 Windows NT Driver 4.0 Driver 3.7 on a PowerEdge 1600SC 1.03.04.00 NA 1.08.19 (Required) 1.09.
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Table 8-45. Array Manager Supported Elements: LSI 1030 Array Manager Version PERC Firmware Version Microsoft Windows 2000 Windows NT Driver 4.0 Driver Windows Novell NetWare 6.x Server 2003 NetWare 5.x Driver Driver Driver 3.7 on a PowerEdge 1750 1.01.061.00 NA (Required) 1.03.23 (Recommended) 1.08.19 1.08.18 (Required) (Native) 1.09.11 (Recommended) NA 3.03 3.7 on a PowerEdge 2600 1.01.061.00 NA (Required) 1.03.23 (Recommended) 1.08.19 1.08.18 (Required) (Native) 1.09.11 (Recommended) NA 3.
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RAID Controller Supported Servers, Operating Systems, Firmware, and Driver Versions
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Network Interface Controllers and Supported Operating Systems Overview The drivers that are required for a particular Network Interface Card (NIC) depend on the operating system that is installed on your system. Table 9-1 shows the relationship between NICs supported by Server Administrator and the drivers that they require on each supported operating system. For a list of Server Administrator supported operating systems, see "Introduction." NOTE: Starting with Dell OpenManage™ version 4.
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Table 9-1. NIC Manufacturers and Drivers Required for Supported Operating Systems NIC Product Name Microsoft® Microsoft Windows® Windows 2003 2000 3COM® 3C98x Family NA of Adapters NOTE: Dell no longer supports this NIC. NA Novell® NetWare® Red Hat® Red Hat Enterprise Enterprise Linux 2.1 and 3 Linux 4 2.0 NA NA Alteon ACEnic Copper 7.100 7.100 (7.7 family 7.63 7.4.12 3.10 Broadcom Gigabit (7.7 family of adapters) (7.7 family (7.
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Remote Access Service Availability Overview Although all supported operating systems for Server Administrator support remote access, remote access availability is system-dependent. The Remote Access Service is supported on the following Dell™ PowerEdge™ systems only: 700 SC, 750, 800, 830, 850, 1600SC, 1650, 1750, 1800, 1850, 1855, 2600, 2650, 2800, 2850, 4600, 6600, 6650, 6800, and 6850.
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Table 10-1. RACs Availability on Specific PowerEdge Systems (continued) PowerEdge System DRAC III ERA ERA/O DRAC III/XT 1600SC DRAC 4 DRAC/MC X 1650 X X 1750 X 1800 X 1850 X 1855 X 2600 X 2650 X 2800 X 2850 X 4600 X 6600 X 6650 X 6800 X 6850 X RAC Firmware Versions Table 10-2 shows the firmware version required for each RAC that is offered on the corresponding Systems Management CD. Table 10-2.
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Table 10-2. RAC Firmware Version by Systems Management CD Version (continued) Systems Management CD Version Firmware Version DRAC III ERA ERA/O DRAC III/XT DRAC 4 NA NA 1.21 NA NA NA 3.3 2.0 2.0 2.0 2.0 NA 3.4 2.2 2.2 2.2 2.2 NA 3.5 2.5 2.5 2.5 2.5 NA 3.6 3.0 3.0 3.0 3.0 NA 3.7 3.10 3.10 3.10 3.10 NA 3.8 3.12 3.12 3.12 3.12 NA 4.0.1 NA NA NA NA 1.0 4.1 3.14 3.14 3.14 3.14 1.0 4.1.1 NA NA NA NA 1.0 4.1.2 NA NA NA NA 1.0 4.1.
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Remote Access Service Availability
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Diagnostic Service Supported Devices and Operating Systems Overview This section lists devices that can be tested using the Server Administrator Diagnostic Service. "Diagnostics for Dell-Supplied Devices" provides a general list of devices supported by the Server Administrator Diagnostic Service. Diagnostics are supported on the following operating systems: Microsoft® Windows® or Red Hat® Enterprise Linux.
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• SCSI controllers • SAS controllers • Hard drives (such as IDE, SATA, SCSI, and Serial Attached SCSI (SAS)) • Memory (DIMMs) • CMOS • RAID controllers • Parallel ports • Serial ports • PCI buses • Remote Access Controller (RAC) • Tape Drives • Universal Serial Bus (USB) Controllers • Auto Loaders • Libraries NOTE: Virtual CD devices are not supported by the Server Administrator Diagnostic Service.
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• PowerVault 132T-LTO2 • PowerVault 136T-LTO2 (drive-only) • PowerVault 110T-LTO2LC • PowerVault 110T-LTO3 • PowerVault 132T-LTO1 • PowerVault 122T-LTO1 • PowerVault 122T-LTO2 • PowerVault MD1000 • All drives in supported arrays, autoloaders, and libraries (See "Tape Arrays, Autoloaders, and Libraries.
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RAID, SCSI, IDE Controllers, and Attached Hard Drives Server Administrator supports diagnostics for the following RAID and SCSI controllers as well as for the hard drives that are attached to the RAID, SCSI, and IDE controllers, depending on the installed operating system. NOTE: For all Dell PowerEdge systems running Windows, Dell OpenManage Array Manager version 3.7 or Server Administrator Storage Management Service 1.
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Historical Release Information for Legacy Systems Overview The following sections contain historical information about releases of the Dell OpenManage™ Server Agent running on supported Microsoft® Windows®, Red Hat® Enterprise Linux, and Novell® NetWare® operating systems. The following excerpts from previous readme.txt files show a record of features and resolved issues for releases of Server Agent only. For the complete text of readme.txt files, see the Dell Support website at support.dell.com.
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Server Agent 4.4.1 The following subsections contain requirements, features, and open issues for Server Agent version 4.4.1. Release date: September 2001 Requirements Supported systems: Dell PowerEdge 300, 350, 500SC, 1300, 1400, 1550, 2300, 2400, 2450, 2500, 2550, 4300, 4350, 4400, 6300, 6350, 6400, 6450, and 8450 Operating Systems • Microsoft Windows NT Server 4.
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Server Agent 4.4.0 The following subsections contain requirements, features, and open issues for Server Agent version 4.4.0. Release date: July 2001 Requirements Supported systems: Dell PowerEdge 350, 500SC, and 1550 Operating Systems • Microsoft Windows NT Server 4.x with SP 4 or later • Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000 Advanced Server) • Novell NetWare 4.x or 5.x • Red Hat Linux 7.0; Kernel version: 2.2.
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New in Server Agent Version 4.3.0 This release adds support for the following Dell systems: • PowerEdge 2500 • PowerEdge 2550 Server Agent 4.3.0 Resolved Issues • Hung server alerts for PowerEdge 8450 systems When you configure the hung server action for a Dell PowerEdge 8450 system, the system either performs a system reset or a recycle system power action.
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Server Agent 4.2.2 The following subsections contain requirements, features, and open issues for Server Agent version 4.2.2. Release date: February 2001 Requirements Supported systems: Dell PowerEdge 300, 350, 1300, 1400, 1550, 2300, 2400, 2450, 4300, 4350, 4400, 6300, 6350, 6400, 6450, 8450 Operating Systems • Microsoft Windows NT Server 4.x with SP 4 or later • Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000 Advanced Server) • Novell NetWare 4.x or 5.
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Server Agent 4.2.1 The following subsections contain requirements, features, and open issues for Server Agent version 4.2.1. Release date: December 2000 Requirements Supported systems: Dell PowerEdge 1300, 1400, 1550, 2300, 2400, 2450, 4300, 4350, 4400, 6300, 6350, 6400, 6450, 8450 Operating Systems • Microsoft Windows NT Server 4.x with SP 4 or later • Microsoft Windows 2000 Server family (includes Windows 2000 Server and Windows 2000 Advanced Server) • Novell NetWare 4.x or 5.
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Table 12-1. Resolved Issues for Server Agent Version 4.2.1 (continued) Problem Solution Intermittent incorrect fan probe readings of zero RPMs cause faulty alerts to be generated. Invalid fan probe readings also compromise the usability of Server Agent. Server Agent 4.2.1 prevents false alerts for fan probes based on incorrect readings of fan RPM values. This update also addresses usability issues caused by these incorrect fan RPM values.
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Historical Release Information for Legacy Systems