LC1_2.book Page 1 Wednesday, November 18, 2009 9:42 AM Dell™ Lifecycle Controller Version 1.
LC1_2.book Page 2 Wednesday, November 18, 2009 9:42 AM Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. __________________ Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved. Reproduction of these material in any manner whatsoever without the written permission of Dell Inc.
LC1_2.book Page 3 Wednesday, November 18, 2009 9:42 AM Contents 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 7 . . . . . . . . . . . . . . . . . . . 7 . . . . . . . . . . 8 Remote Services Unified Server Configurator (USC) 2 Unified Server Configurator and Unified Server Configurator Lifecycle Controller Enabled . . . . Common Features . . . . . 11 . . . . . . . . . . . . . . . . . . . . 11 . . . . . . . . . . . . . . . 12 . . . . . . . . . . . . . . . . .
LC1_2.book Page 4 Wednesday, November 18, 2009 9:42 AM . . . . . . 27 . . . . . . . . 27 How to Upgrade to an iDRAC6 Express Card Installing the iDRAC6 Express Card. Transferring an iDRAC6 Express Card from an Existing System to a Different System . Uninstalling the iDRAC6 Express Card . . 28 . . . . . . . 28 Unified Server Configurator Lifecycle Controller Enabled Unique Features Updating the Platform using the Platform Update Wizard . . . . . 29 . . . . . . . . . . . .
LC1_2.book Page 5 Wednesday, November 18, 2009 9:42 AM . . . . . . . . . 63 . . . . . . . . . . . . 63 . . . . . . . . . . . . . 63 Remote Operating System Deployment Remote Operating System Deployment Main Features . Remote Operating System Deployment Interface . . Operating System Deployment Typical Use Case Scenario . . . . . . . . . . . . . 66 A Troubleshooting and Frequently Asked Questions . . . . . . . . . . 69 . . . . . . . . . . . . . . . . . . . . .
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LC1_2.book Page 7 Wednesday, November 18, 2009 9:42 AM Overview In order to provide new and robust server management capabilities, the Unified Server Configurator/Unified Server Configurator - Lifecycle Controller Enabled (USC/USC-LCE) software product has been enhanced to include additional remote services functionality. Since this addition allows for a comprehensive approach to server management, the entire set of software components is now called Lifecycle Controller 1.2 (LC 1.2). The LC 1.
LC1_2.book Page 8 Wednesday, November 18, 2009 9:42 AM simplifies the tasks involved in operating system and driver installation. For more information on the features supported by the remote services provisioning solution, see "Remote Service Features." Unified Server Configurator (USC) Unified Server Configurator (USC): Base-level product that uses BMC and provides operating system deployment, hardware diagnostics, and USC settings capabilities.
LC1_2.book Page 9 Wednesday, November 18, 2009 9:42 AM Table 1-1.
LC1_2.book Page 10 Wednesday, November 18, 2009 9:42 AM Table 1-1.
LC1_2.book Page 11 Wednesday, November 18, 2009 9:42 AM Unified Server Configurator and Unified Server Configurator - Lifecycle Controller Enabled Unified Server Configurator (USC) and Unified Server Configurator-Lifecycle Controller Enabled (USC - LCE) reside on an embedded flash memory card and are embedded configuration utilities that enable systems and storage management tasks from an embedded environment throughout your system’s life cycle.
LC1_2.book Page 12 Wednesday, November 18, 2009 9:42 AM Launching the Product To launch either USC or USC - LCE, boot the system and press the key within 10 seconds of the Dell logo being displayed during the system boot process to enter System Services.
LC1_2.book Page 13 Wednesday, November 18, 2009 9:42 AM The first time you launch USC or USC - LCE, it displays USC Settings wizard that allows you to configure your preferred language and network settings. See "Using USC Settings Wizard" for more information. Using the Wizards Wizard Description USC and USC - LCE provide the following wizards based on your system’s configuration: • OS Deployment — Enables you to install an operating system.
LC1_2.book Page 14 Wednesday, November 18, 2009 9:42 AM Launching a Wizard USC and USC - LCE display the available wizards in the left pane. Click the wizard you want to launch, and then follow the instructions displayed in the right pane. Wizard Task Flow USC When using USC for the first time, Dell recommends you run the following wizards listed in order: • USC Settings — You do not need to run this wizard again unless you want to change the language, keyboard, or network settings.
LC1_2.book Page 15 Wednesday, November 18, 2009 9:42 AM Accessing Help Each USC or USC - LCE screen has a Help button in the upper-right corner. Click Help to display help for the current screen. Viewing Readme Click About→View Readme to display the Readme file. Updating USC - LCE You can update to the latest version of USC - LCE using the Platform Update wizard. Dell recommends running the Platform Update wizard on a regular basis to access updates as they become available.
LC1_2.book Page 16 Wednesday, November 18, 2009 9:42 AM Canceling a Request to Enter System Services If USC or USC - LCE causes the system to repeatedly reboot, you can cancel a request to enter System Services. CAUTION: This action cancels all tasks USC or USC - LCE is in the process of executing. Dell strongly recommends that you cancel the request to enter System Services only when absolutely necessary. 1 Press when prompted during system start-up.
LC1_2.book Page 17 Wednesday, November 18, 2009 9:42 AM 3 Click Network Settings in the right pane. a Use the NIC Card drop-down menu to select the NIC card you want to configure on your system. b Use the IP Address Source drop-down menu to select either No Configuration, DHCP, or Static IP. NOTE: The IP Address Source function only supports IPv4. • No Configuration - Select if you do not want to configure your NIC. • DHCP - Select to obtain an IP address from a DHCP server.
LC1_2.book Page 18 Wednesday, November 18, 2009 9:42 AM such as Red Hat® Enterprise Linux® versions 4.7, 4.8, 5.2, and 5.3 and SUSE® Linux Enterprise Server version 10 SP2, you must manually install the extracted drivers after the operating system installation is completed. However, starting with Red Hat Enterprise Linux version 5.4, SUSE Linux Enterprise Server version 10 SP3, 11 and later installs, the extracted drivers are during the operating system installation.
LC1_2.book Page 19 Wednesday, November 18, 2009 9:42 AM Select the Operating System Driver Source Location (for USC only) Use this screen to select the driver required for operating system installation. You can download operating system drivers from an online repository or from a local drive. NOTE: The text boxes or drop-down menus under Online Repository and Local Drive do not become active until you select the corresponding Online Repository or Local Drive check box.
LC1_2.book Page 20 Wednesday, November 18, 2009 9:42 AM • Proxy Type — The type of proxy server NOTE: HTTP and SOCKS 4 proxy types are supported by USC. • Proxy User Name — The user name required for authentication on the proxy server • Proxy Password — The password required for authentication on the proxy server 2 Select Save Locally to save the drivers locally from the online repository. From the Save Locally drop-down menu, select the USB drive to save the system drivers.
LC1_2.book Page 21 Wednesday, November 18, 2009 9:42 AM To configure RAID: • Select Configure RAID Now and click Next. This option launches the RAID Configuration wizard. After RAID configuration is complete, you will return to the OS Deployment wizard. To bypass RAID configuration: • Select Go Directly to OS Deployment and click Next. This option launches the OS Deployment wizard.
LC1_2.book Page 22 Wednesday, November 18, 2009 9:42 AM NOTE: When installing the Microsoft Windows operating system, the extracted drivers are automatically installed during the operating system installation. When installing the Red Hat Enterprise Linux 4.x operating system, the operating system installation uses native drivers. After the Linux installation is complete, you need to manually install the drivers extracted by USC or USC-LCE. See "Update Drivers for Linux Systems Only" for more information.
LC1_2.book Page 23 Wednesday, November 18, 2009 9:42 AM Reboot the System Use the following steps to reboot the system: 1 Click Finish to reboot the system and continue with the operating system installation. Upon reboot, the system boots to the operating system installation media. CAUTION: During Red Hat 5.x installation, you will receive a warning that a read-only file system was detected; Linux has detected the temporary storage area of USC and USC-LCE that stores updates for your system.
LC1_2.book Page 24 Wednesday, November 18, 2009 9:42 AM Update Drivers for Linux Systems Only On the following operating systems, Dell recommends that you update your system with the extracted drivers after installation. The drivers are extracted to a drive (or device) named OEMDRV. • Red Hat Enterprise Linux 4.8 server — The location of the drivers on the OEMDRV drive after installation is: /oemdrv/*.rpm • Red Hat Enterprise Linux 5.
LC1_2.book Page 25 Wednesday, November 18, 2009 9:42 AM 3 Select the unpartitioned space again, and then press to create a primary hard-disk partition. NOTE: The partition will now be enumerated as C: drive. 4 Follow the on-screen instructions to create a partition. Windows will now install on the C: drive. See http://support.microsoft.com/kb/896536 for more information on assigning the Windows-bootable system partition to the C: drive.
LC1_2.book Page 26 Wednesday, November 18, 2009 9:42 AM Updating the Hardware Diagnostics Utility For Systems Supporting USC Download the required Dell Update Package (DUP) from Dell Support site at support.dell.com. Run the DUP as an executable in the installed operating system. For Systems Supporting USC - LCE Use the Platform Update wizard to update the hardware diagnostics utility. See "Updating the Platform using the Platform Update Wizard" for more information.
LC1_2.book Page 27 Wednesday, November 18, 2009 9:42 AM 5 Click Next, and then click OK to confirm the upload. Allow the process to complete before you continue to "step 6." 6 Reboot your system, and then press the key to enter USC - LCE. 7 Complete the installation of all recommended updates. See "Updating the Platform using the Platform Update Wizard" for more information. When updates are complete, your system automatically reboots.
LC1_2.book Page 28 Wednesday, November 18, 2009 9:42 AM 3 Reconnect the system and peripherals to their power sources. iDRAC automatically starts. Wait one minute, before switching on the system, to allow the iDRAC to fully start. 4 Switch on the system, and then press to enter USC. USC automatically detects the iDRAC6 Express card installed on the system and completes the upgrade process.
LC1_2.book Page 29 Wednesday, November 18, 2009 9:42 AM 3 Reconnect the system and peripherals to their power sources. 4 Switch on the system, and then press to enter USC. Unified Server Configurator - Lifecycle Controller Enabled Unique Features This section contains the features that are only available in USC - LCE. For information on features common to USC and USC - LCE see "Common Features.
LC1_2.book Page 30 Wednesday, November 18, 2009 9:42 AM Launch the Platform Update Wizard 1 Boot your system and press the key within 10 seconds of the Dell logo being displayed. 2 Click Platform Update in the left pane. 3 Click Launch Platform Update in the right pane. Select Download Method You can download updates from Dell’s FTP server at ftp.dell.com using the Platform Update wizard or from a local FTP server or from a local USB device or Dell Server Updates DVD.
LC1_2.book Page 31 Wednesday, November 18, 2009 9:42 AM • Proxy User Name — The user name required for authentication on the proxy server • Proxy Password — The password required for authentication on the proxy server Local Drive Select Local Drive if you are accessing the updates from a local USB device or Dell Server Updates DVD. Select the appropriate volume label from the Local Drive drop-down menu. See "Configuring a Local USB Device" for more information. 2 Click Next.
LC1_2.book Page 32 Wednesday, November 18, 2009 9:42 AM 2 Click Apply. NOTE: The system reboots after the update process is complete. When applying more than one update, the system may need to reboot between updates. In this case, the system boots directly into USC - LCE and continues the update process. No action on your part is required when the system reboots to complete the update process.
LC1_2.book Page 33 Wednesday, November 18, 2009 9:42 AM Select and Apply Rollbacks The Platform Rollback screen displays a list of available rollback components. 1 Select the check box of each rollback image that you want to apply to the system. To compare the version of the rollback image with the version currently installed on the system, compare the versions in the Current and Previous fields. NOTE: An ellipsis (...
LC1_2.book Page 34 Wednesday, November 18, 2009 9:42 AM Hardware Configuration USC - LCE provides two different methods for configuring your hardware, both of which are available from the main Hardware Configuration screen: • Configuration Wizards guide you through setting up system devices. The Configuration Wizards include: Physical Security Configuration, System Date/Time Configuration, iDRAC Configuration, and RAID Configuration.
LC1_2.book Page 35 Wednesday, November 18, 2009 9:42 AM System Date/Time Configuration Use the System Date/Time Configuration Wizard to set the date and time for the system. To launch the System Date/Time Configuration Wizard: 1 Click Hardware Configuration in the left pane. 2 Click Configuration Wizards in the right pane. 3 Click System Date/Time Configuration to launch the wizard. The default system date and system time shown in USC - LCE is the date and time reported by the system BIOS.
LC1_2.book Page 36 Wednesday, November 18, 2009 9:42 AM e "IPv6 Configuration" f "Virtual Media Configuration" g "LAN User Configuration" h "Confirmation" LAN Configuration View or configure iDRAC LAN, IPMI over LAN, MAC address, and NIC selection. • iDRAC LAN — Enables or disables the iDRAC NIC. Disabling iDRAC LAN deactivates the remaining controls. • IPMI Over LAN — Enables or disables Intelligent Platform Management Interface (IPMI) commands on the iDRAC Local Area Network (LAN) channel.
LC1_2.book Page 37 Wednesday, November 18, 2009 9:42 AM – Shared with failover - LOM 2 — Select this option to share the network interface with the host operating system. The remote access device network interface is fully functional when the host operating system is configured for NIC teaming. The remote access device receives data through the LAN on Motherboard LOM 1 and LOM 2, but transmits data only through LOM 2. If LOM 2 fails, the remote access device fails over to LOM 1 for all data transmission.
LC1_2.book Page 38 Wednesday, November 18, 2009 9:42 AM • VLAN Priority — Sets the VLAN ID priority value. Legal values fall in the range of 0 to 7, as defined by IEEE 801.11g specification. • Auto Negotiate — Turns the auto-negotiate feature on or off. When auto-negotiate is on, it determines whether iDRAC automatically sets the Duplex Mode and Network Speed values by communicating with the nearest router or hub.
LC1_2.book Page 39 Wednesday, November 18, 2009 9:42 AM • Domain Name — Enables you to view or edit the iDRAC domain name to be used if it is not acquired from DHCP. You can specify a domain name when Domain Name from DHCP is set to No. The information in this field is erased after updating the iDRAC firmware. • Host Name String — Enables you to specify or edit the host name associated with iDRAC.
LC1_2.book Page 40 Wednesday, November 18, 2009 9:42 AM • Default Gateway — Enables you to specify or edit the static IPv4 default gateway for the iDRAC NIC. Requests that cannot be resolved locally are routed to this address. The Default Gateway field is limited to a maximum value of 255.255.255.255. • Get DNS Servers from DHCP — If set to Yes, the iDRAC NIC acquires the Domain Name System (DNS) server information from the DHCP server, and deactivates the DNS Server 1 and DNS Server 2 controls.
LC1_2.book Page 41 Wednesday, November 18, 2009 9:42 AM • Ethernet IP Address — Enables you to specify or edit the static IPv6 address for the iDRAC NIC when not provided by DHCP. This field is limited to a maximum value of FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF. The multi-cast (ff00:/8) and loopback (::1/128) values are not valid addresses for the Ethernet IP address and/or the other address related fields described in this section.
LC1_2.book Page 42 Wednesday, November 18, 2009 9:42 AM • Get DNS Servers from DHCP — If set to Yes, the iDRAC NIC acquires the Domain Name System (DNS) server information from the DHCP server and deactivates the DNS Server 1 and DNS Server 2 controls. If set to No, the iDRAC NIC does not acquire the DNS server information from the DHCP server, and you must manually specify the DNS Server 1 and DNS Server 2 fields.
LC1_2.book Page 43 Wednesday, November 18, 2009 9:42 AM • Virtual Flash — Enable or disable the use of flash memory that resides in the iDRAC file system. This memory can be used for persistent storage and accessed by the system. If set to Enabled, the virtual flash card is configured as a virtual drive; it appears in the boot order, allowing you to boot from the virtual flash card. If set to Disabled, virtual flash is not accessible.
LC1_2.book Page 44 Wednesday, November 18, 2009 9:42 AM • • Account Privilege — Assigns the user's maximum privilege on the IPMI LAN channel to one of the following user groups: Admin, Operator, User, or No Access.
LC1_2.book Page 45 Wednesday, November 18, 2009 9:42 AM Confirmation Confirm the changes you made by viewing the Summary screen. You can apply the changes, or cancel all changes and exit the iDRAC Configuration Wizard. If you apply the changes, a Please Wait message displays while your changes are saved. When the operation is complete, a final Confirmation screen displays indicating whether the changes were applied successfully, left unchanged, or failed.
LC1_2.book Page 46 Wednesday, November 18, 2009 9:42 AM View Current Configuration The View Current Configuration screen displays the attributes of any virtual disks already configured on the supported RAID controllers attached to the system. You have two options: • Accept the existing virtual disks without making changes. To select this option, click Back. NOTE: If you intend to install the operating system on an existing virtual disk, ensure that the virtual disk size and RAID level are appropriate.
LC1_2.book Page 47 Wednesday, November 18, 2009 9:42 AM You have two options: Ignore Foreign Configuration and Clear Foreign Configuration. • If the foreign configuration contains data that you want to keep, select Ignore Foreign Configuration. If you select this option, the disk space containing the foreign configuration is not available for use in a new virtual disk. • To delete all data on the physical disks containing the foreign configuration, select Clear Foreign Configuration.
LC1_2.book Page 48 Wednesday, November 18, 2009 9:42 AM Select Basic Settings Select the RAID type for the virtual disk from the RAID Level drop-down menu: 48 • RAID 0 — Stripes data across the physical disks. RAID 0 does not maintain redundant data. When a physical disk fails in a RAID 0 virtual disk, there is no method for rebuilding the data. RAID 0 offers good read and write performance with 0 data redundancy. • RAID 1 — Mirrors or duplicates data from one physical disk to another.
LC1_2.book Page 49 Wednesday, November 18, 2009 9:42 AM NOTE: The virtual disk size is automatically calculated and displayed in the Size field. You cannot change the virtual disk size. If you are using the Express Wizard, proceed to "Express Wizard Only Assign a Hot Spare." If you are using the Advanced Wizard, click Next and proceed to "Advanced Wizard Only - Select Physical Disks.
LC1_2.book Page 50 Wednesday, November 18, 2009 9:42 AM • Select the protocol for the disk pool from the Protocol drop-down menu: Serial Attached SCSI (SAS) or Serial ATA (SATA). SAS drives are used for high performance, and SATA drives provide a more cost-effective solution. NOTE: A disk pool is a logical grouping of physical disks on which one or more virtual disks can be created. The protocol is the type of technology used to implement RAID.
LC1_2.book Page 51 Wednesday, November 18, 2009 9:42 AM • • Select the read policy from the Read Policy drop-down menu. – Read Ahead — The controller reads sequential sectors of the virtual disk when seeking data. The Read Ahead policy may improve system performance if the data is written to sequential sectors of the virtual disk. – No Read Ahead — The controller does not use the Read Ahead policy.
LC1_2.book Page 52 Wednesday, November 18, 2009 9:42 AM • To assign a hot spare to the virtual disk, select the Assign a Hot Spare Disk check box. A hot spare is an unused backup physical disk that can be used to rebuild data from a redundant virtual disk. • Select the physical disk to be used as the hot spare from the Hot Spare Disk drop-down menu. NOTE: A hot spare can be used only with a redundant RAID level. Hot spares also have requirements for physical disk size.
LC1_2.book Page 53 Wednesday, November 18, 2009 9:42 AM USC - LCE Hardware Configuration allows you to configure other devices through Human Interface Infrastructure (HII). HII is a UEFI-standard method for viewing and setting a device's configuration. You can utilize a single utility to configure multiple devices that had different pre-boot configuration utilities in the past.
LC1_2.book Page 54 Wednesday, November 18, 2009 9:42 AM • Intel (Dual Port) 10/100/1000 BASET • Broadcom NetXtreme Gigabit Ethernet • Broadcom 5709C NetXtreme II GigE • Broadcom 5709C NetXtreme II GigE • Broadcom 57710 NetXtreme II 10GigE NOTE: Integrated Broadcom NICs are controlled both by the BIOS and by settings stored on the device itself.
LC1_2.book Page 55 Wednesday, November 18, 2009 9:42 AM Creating the Local FTP Server Using Dell Server Updates DVD 1 Download the Dell Server Updates ISO to your system from Dell Support site at support.dell.com, and burn it to a DVD. 2 Copy all files in the repository folder of the DVD you just created to the root directory of the local FTP server. 3 Create a folder named catalog in the root directory of the local FTP server and move the files catalog.xml.gz and catalog.xml.gz.
LC1_2.book Page 56 Wednesday, November 18, 2009 9:42 AM Creating the Local USB Repository Using Dell Server Updates DVD To create a repository on a local USB device using Dell Server Updates DVD: 1 Download the Dell Server Updates ISO to your system from the Dell Support site at support.dell.com, and burn it to a DVD. 2 Copy all files in the repository folder of the DVD you just created to the root directory of the USB device.
LC1_2.book Page 57 Wednesday, November 18, 2009 9:42 AM Remote Service Features The Dell™ Lifecycle Controller Remote Services are a set of features focused on enabling automated system discovery by the remote consoles and enhancing remote operating system deployment capabilities. These capabilities use the web services based hardware management interface provided by the Lifecycle Controller firmware.
LC1_2.book Page 58 Wednesday, November 18, 2009 9:42 AM Standard DMTF 58 • Base Server — defines CIM classes for representing the host server. • Base Metrics — defines CIM classes for providing the ability to model and control metrics captured for managed elements. • Host LAN Network Port — defines CIM classes for representing a network port that provides a LAN interface to a host system, its associated controller, and network interfaces.
LC1_2.book Page 59 Wednesday, November 18, 2009 9:42 AM • Profile Registration — defines CIM classes for advertising the profile implementations. • Simple Identity Management — defines CIM classes for representing identities. • SSH Service — defines CIM classes for extending the management capability of referencing profiles by adding the capability to represent an SSH service and its associated sessions in a managed system.
LC1_2.book Page 60 Wednesday, November 18, 2009 9:42 AM The Lifecycle Controller - Remote Services WS-MAN implementation uses SSL on port 443 for transport security, and supports basic and digest authentication. Web services interfaces can be utilized by leveraging client infrastructure such as Windows® WinRM and Powershell CLI, open source utilities like WSMANCLI, and application programming environments like Microsoft® .NET®.
LC1_2.book Page 61 Wednesday, November 18, 2009 9:42 AM Configuring DHCP/DNS Before adding your Dell system to the network and using the Auto-Discovery feature, ensure that Dynamic Host Configuration Protocol (DHCP) server/Domain Name System (DNS) are configured with added support for auto-discovery. There are several alternatives for enabling the network environment to support management console discovery by newly installed servers.
LC1_2.book Page 62 Wednesday, November 18, 2009 9:42 AM 5 Select Disabled. 6 Navigate to LAN Parameters. 7 Select Domain Name from DHCP. 8 Select On. 9 Select DNS Server from DHCP. 10 Select On. 11 Save and exit iDRAC6 Configuration Utility. 12 Restart the system. To enable the auto-discovery feature: 1 Press when prompted during system start-up. NOTE: You must press within 5 seconds of when the message displays. The iDRAC6 Configuration Utility page displays.
LC1_2.book Page 63 Wednesday, November 18, 2009 9:42 AM 5 The management console provides creates user credentials with admin privileges and sends the login credentials to iDRAC. 6 iDRAC receives and completes the secure handshake. Remote Operating System Deployment The remote operating system deployment capabilities enable deployment of an operating system remotely using WS-Man web services protocols and CIFS and NFS network file sharing protocols.
LC1_2.book Page 64 Wednesday, November 18, 2009 9:42 AM • After determining which operating system the drivers are needed for, one the following methods can be invoked via WS-MAN to unpack the appropriate drivers and expose them locally or acquire them remotely. a The UnpackAndAttach() method on the DCIM_OSDeploymentService class extracts the drivers for the requested operating system and places them on a internal USB device labeled OEMDRV.
LC1_2.book Page 65 Wednesday, November 18, 2009 9:42 AM NOTE: The drivers unpacked and attached are removed after the time specified in ExposeDuration parameter. If no time is specified in the method invocation, then by default the OEMDRV USB device will be removed after 18 hours. NOTE: Ensure that ISO images attached during the process are detached before you use system services.
LC1_2.book Page 66 Wednesday, November 18, 2009 9:42 AM • All the DCIM_OSDeploymentService methods described in this document return error codes indicating whether the method successfully executed, an error occurred, or a job was created. Job creation occurs if the action being performed in the method cannot be completed immediately.
LC1_2.book Page 67 Wednesday, November 18, 2009 9:42 AM Workflow The following is a typical workflow for remote operating system deployment: • Create the custom pre-operating system/operating system image and share it on the network or create the desired operating system media ISO image. • Get the list of supported operating system and driver pack version information. • Stage the operating system drivers by unpacking and attaching drivers for operating system deployment.
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LC1_2.book Page 69 Wednesday, November 18, 2009 9:42 AM Troubleshooting and Frequently Asked Questions This section describes the error messages commonly generated by USC and USC - LCE, and provides suggestions for resolving the errors. It also answers questions that are frequently asked by USC and USC - LCE users. Error Messages "Table A-1" describes the error messages commonly generated by USC and USC - LCE, and provides suggestions for resolving the errors.
LC1_2.book Page 70 Wednesday, November 18, 2009 9:42 AM Table A-1. USC and USC - LCE Error Messages and Resolutions (continued) Error Message Resolution The inserted OS media is invalid The operating system media is damaged or corrupted, or the optical device used to read the media is not functioning correctly. The updates you are USC or USC - LCE has detected that one or more of the trying to apply are not DUPs used to update your system are not Dell authorized.
LC1_2.book Page 71 Wednesday, November 18, 2009 9:42 AM Table A-1. USC and USC - LCE Error Messages and Resolutions (continued) Error Message Resolution Please enter a valid Default Gateway Address Enter a valid default gateway address that is between 0.0.0.0 and 255.255.255.255. Please enter a valid IPv4 Enter a valid IPv4 DNS Server1 address that is between DNS Server 1 Address 0.0.0.0 and 255.255.255.255.
LC1_2.book Page 72 Wednesday, November 18, 2009 9:42 AM Table A-2. USC Error Messages and Resolutions Error Message Resolution Unable to find a device USC cannot detect a device to read the operating system capable of reading the OS media. One of the following situations is probably causing install media the error: • No optical device is available on the system. Shut down the system and add a SATA optical device or USB optical device. • If an optical device is present, it may not be properly connected.
LC1_2.book Page 73 Wednesday, November 18, 2009 9:42 AM Table A-3. USC - LCE Error Messages and Resolutions Error Message Resolution Drivers pack not found USC - LCE cannot find the drivers required to install the operating system. To resolve this issue, perform a platform OR update (see "Updating the Platform using the Platform Error populating OS list Update Wizard.)" Unable to find a device USC - LCE cannot detect a device to read the operating capable of reading the system media.
LC1_2.book Page 74 Wednesday, November 18, 2009 9:42 AM Table A-3. USC - LCE Error Messages and Resolutions (continued) Error Message Resolution File seek of catalog archive failed The catalog downloaded to compare currently installed versions with the latest available versions is corrupt. This error may be caused by temporary network problems; try again later to connect to the update repository.
LC1_2.book Page 75 Wednesday, November 18, 2009 9:42 AM Table A-3. USC - LCE Error Messages and Resolutions (continued) Error Message Resolution Please enter the IPv6 Default Gateway address Enter the IPv6 default gateway address. See "IPv6 Configuration." Please enter a valid IPv6 Enter a valid IPv6 DNS Server1 address. DNS Server 1 Address See "IPv6 Configuration." Please enter a valid IPv6 Enter a valid IPv6 DNS Server2 address. DNS Server 2 Address See "IPv6 Configuration.
LC1_2.book Page 76 Wednesday, November 18, 2009 9:42 AM Table A-3. USC - LCE Error Messages and Resolutions (continued) Error Message Resolution RAID configuration failed USC - LCE failed when creating the RAID configuration. To resolve this issue: 1 Reboot the system. 2 Re-enter USC - LCE by pressing the key. 3 Try again to create the RAID configuration. Generic Failure USC - LCE experienced an unidentified error when creating the RAID configuration.
LC1_2.book Page 77 Wednesday, November 18, 2009 9:42 AM Table A-3. USC - LCE Error Messages and Resolutions (continued) Error Message Resolution An error occurred. One An error occurred when changing Hardware Advanced or more settings may Configuration settings. To resolve this issue: not be saved. 1 Reboot the system. 2 Re-enter USC - LCE by pressing the key. 3 Change the settings again. An error occurred.
LC1_2.book Page 78 Wednesday, November 18, 2009 9:42 AM Table A-4. Lifecycle Controller Error Messages and Resolutions (continued) Error Message Resolution Cannot access Driver Pack partition in Lifecycle Controller. Driver Pack partition in Lifecycle Controller is not accessible. The Lifecycle Controller might be corrupted. 1 Reset iDRAC and run the command. Driver Pack not found in No Driver Pack in Lifecycle Controller.
LC1_2.book Page 79 Wednesday, November 18, 2009 9:42 AM Table A-4. Lifecycle Controller Error Messages and Resolutions (continued) Error Message Resolution Mount network share failed - incorrect IP address or share name. Unable to mount the network share using the credentials specified in the command. Either IP address or share name is incorrect. 1 Run the command again with correct IP address and share name. Exposing ISO image as internal device to the host system failed.
LC1_2.book Page 80 Wednesday, November 18, 2009 9:42 AM Table A-4. Lifecycle Controller Error Messages and Resolutions (continued) Error Message Resolution Unable to continue Cannot continue with DetachISOImage because another with DetachISOImage - command is in the process of exposing ISO image and another command is in booting to it. the process of exposing 1 See ConcreteJob status to ensure that the current running ISO Image and process is complete and then run DetachISOImage. booting to it.
LC1_2.book Page 81 Wednesday, November 18, 2009 9:42 AM Table A-4. Lifecycle Controller Error Messages and Resolutions (continued) Error Message Resolution Invalid value for The value specified for ExposeDuration is out of range. ExposeDuration - must It must be 60-65535 seconds be 60-65535 seconds 1 Run the command again with ExposeDuration value 60 to 65535 seconds. Copying operating system drivers to network share failed Copying drivers for selected operating system to network share failed.
LC1_2.book Page 82 Wednesday, November 18, 2009 9:42 AM Frequently Asked Questions When USC - LCE downloads updates, where are the files stored? The files are stored in non-volatile memory, located on the main system board. This memory is not removable and is not accessible through the operating system. Is a virtual media device or vFlash card required to store data for updates? No. The files are stored in memory on the main system board.
LC1_2.book Page 83 Wednesday, November 18, 2009 9:42 AM Can I update the drivers used by an installed operating system through USC or USC - LCE? No. USC or USC - LCE only provides drivers that are required for operating system installation. To update the drivers used by an installed operating system, see your operating system’s help documentation. Can I add my own drivers and firmware for updating USC or USC - LCE to a local USB device? No.
LC1_2.book Page 84 Wednesday, November 18, 2009 9:42 AM Within Hardware Configuration, what is the difference between the Configuration Wizards and Advanced Configuration? USC - LCE offers two ways to configure hardware: Configuration Wizards and Advanced Configuration. Configuration Wizards guide you through a sequence of steps to configure your system devices. The Configuration Wizards include iDRAC, RAID, System Date/Time, and Physical Security. See "Hardware Configuration" for more information.
LC1_2.book Page 85 Wednesday, November 18, 2009 9:42 AM What should I do if my system crashes while using USC or USC - LCE? If your system crashes while using USC or USC - LCE, a black screen with red text will appear. To resolve this problem, first try rebooting your system and re-entering USC or USC - LCE. If that does not resolve the problem, perform the steps in "Repairing USC" of "Repairing USC - LCE." If that does not resolve the problem, contact Dell for technical assistance.
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LC1_2.book Page 87 Wednesday, November 18, 2009 9:42 AM Glossary BitLocker A full disk encryption feature included with the Microsoft® Windows Server® 2008 operating system that encrypts entire volumes. Controller A chip that controls the transfer of data between the microprocessor and memory or between the microprocessor and a peripheral device, such as a disk drive or the keyboard. RAID controllers perform RAID functions, such as striping and mirroring to provide data protection.
LC1_2.book Page 88 Wednesday, November 18, 2009 9:42 AM RAID Redundant Array of Independent Disks SAS Serial Attached SCSI SATA Serial ATA SBUU Systems Build and Update Utility. An integrated tool for your Dell systems that enables you to update BIOS and firmware in the pre-operating system environment, apply these settings on the current system or on multiple systems, and install the operating system. SCSI Small Computer Systems Interface SD card Secure Digital card. A solid-state memory card.
LC1_2.book Page 89 Wednesday, November 18, 2009 9:42 AM stripe size The total disk space consumed by a stripe, not including a parity disk. striping Disk striping writes data across all physical disks in a virtual disk. Each stripe consists of consecutive virtual disk data addresses that are mapped in fixed-size units to each physical disk in the virtual disk using a sequential pattern.
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