Latitude 5490 Owner’s Manual Regulatory Model: P72G Regulatory Type: P72G002
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Working on your computer............................................................................................................................. 7 Safety precautions............................................................................................................................................................. 7 Standby power..............................................................................................................................................................
Keyboard lattice and Keyboard.......................................................................................................................................25 Removing keyboard lattice........................................................................................................................................25 Installing keyboard lattice..........................................................................................................................................
Display back cover assembly.......................................................................................................................................... 55 Removing the display back cover assembly .......................................................................................................... 55 Installing the display back cover assembly ............................................................................................................ 56 Palm rest............................
USB Type-C...................................................................................................................................................................... 76 Alternate Mode...........................................................................................................................................................76 USB Power Delivery..............................................................................................................................................
1 Working on your computer Topics: • • • Safety precautions Before working inside your computer After working inside your computer Safety precautions The safety precautions chapter details the primary steps to be taken before performing any disassembly instructions. Observe the following safety precautions before you perform any installation or break/fix procedures involving disassembly or reassembly: • • • • • • Turn off the system and all attached peripherals.
• Catastrophic – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes an immediate and complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has received a static shock and immediately generates a "No POST/No Video" symptom with a beep code emitted for missing or nonfunctional memory. • Intermittent – Intermittent failures represent approximately 80 percent of ESD-related failures.
• Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. ESD protection summary It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products.
2 Removing and installing components Topics: • Recommended tools • Screw size list • Subscriber Identity Module(SIM) board • Base cover • Battery • Solid State Drive — optional • Hard drive • Coin-cell battery • WLAN card • WWAN card – optional • Memory modules • Keyboard lattice and Keyboard • Heat sink • System fan • Power connector port • Chassis frame • SmartCard module • Speaker • System board • Display hinge cover • Display assembly • Display bezel • Displa
Screw size list Table 1. Latitude 5490 screw size list Component M2x3 (Thin head) M2.0x5 M2.0x2.0 M2x6 Base cover 8 Battery 1 Heatsink 4 WLAN 1 SSD card 1 M2x2. 7 Keyboard 4 Display panel 4 Power connector port 2 Palmrest 2 LED board 1 4 Type-C USB bracket Display hinge cover M2.5x3 5 Display assembly System board M2.0x2.
4 Push the SIM card tray into the slot until it clicks into place. Installing the Subscriber Identification Module card 1 Insert a paperclip or a SIM card removal tool into the pinhole [1]. 2 Pull the SIM card tray to remove it [2]. 3 Place the SIM card on the SIM card tray. 4 Push the SIM card tray into the slot until it clicks into place . Base cover Removing the base cover 1 Follow the procedure in Before working inside your computer. 2 To remove the base cover: a b Loosen the 8 (M2.
c Lift the base cover from the system.
Installing the base cover 1 Place the base cover to align with the screw holders on the system. 2 Tighten the 8 (M2.0x6) captive screws to secure the base cover to the system. 3 Follow the procedure in After working inside your computer. Battery Lithium-ion battery precautions CAUTION: • Exercise caution when handling Lithium-ion batteries. • Discharge the battery as much as possible before removing it from the system.
Removing the battery 1 Follow the procedure in Before working inside your computer. 2 Remove the base cover. 3 To remove the battery: a b c Disconnect the battery cable from the connector on the system board [1] and unroute the cable from the routing channel. Loosen the M2x6 captive screw that secures the battery to the system [2]. Lift the battery away from the system [3]. Installing the battery 1 Insert the battery into the slot on the system.
Solid State Drive — optional Removing the SSD card NOTE: The following steps are applicable for SATA M.2 2280 and PCIe M.2 2280 1 Follow the procedure in Before working inside your computer. 2 Remove the : a b 3 base cover battery To remove the Solid State Drive (SSD) card: 16 a Peel the adhesive mylar shield that secures the SSD card [1]. b c NOTE: Remove the adhesive mylar carefully so that it can be reused on the replacement SSD. Remove the M2x3 screw that secures the SSD to the system [2].
Installing the SSD card NOTE: The following procedure applies for SATA M.2 2280 and PCIe M.2 2280 1 Insert the SSD card into the connector on the system. 2 Replace the M2*3 screw that secures the SSD card to the system. 3 Place the Mylar shield over the SSD. 4 Install the : a b 5 battery base cover Follow the procedure in After working inside your computer. Removing the SSD frame 1 Follow the procedure in Before working inside your computer.
Installing the SSD frame 1 Place the SSD frame into the slot in the system. 2 Replace the M2x3 screw that secures the SSD frame to the system. 3 Install the: a b c 4 SSD card battery base cover Follow the procedure in After working inside your computer. Hard drive Removing hard drive 1 Follow the procedure in Before working inside your computer.
Installing hard drive 1 Insert the hard drive into the slot on the system. 2 Replace the four (M2 x 2.7) screws to secure the hard drive to the system. 3 Connect the hard drive cable to the connector on the system board. 4 Install the : a b 5 battery base cover Follow the procedures in After working inside your system. Coin-cell battery Removing the coin cell battery 1 Follow the procedure in Before working inside your computer.
Installing coin cell battery 1 Affix the coin cell battery on the system board. 2 Connect the coin cell battery cable to the connector on the system board. 3 Install the : a b 4 battery base cover Follow the procedure in After working inside your computer. WLAN card Removing WLAN card 1 Follow the procedure in Before working inside your computer.
CAUTION: There is an adhesive pad on the system board or chassis frame which helps secure the wireless card in place. When removing the wireless card from the system, make sure the adhesive pad stays on the system board/ chassis frame during the prying process. If the adhesive pad is removed from the system along with the wireless card, adhere it back to the system.
Removing and installing components
Installing WLAN card 1 Insert the WLAN card into the connector on the system board. 2 Connect the WLAN antenna cables to the connectors on the WLAN card. 3 Place the WLAN card bracket to secure the WLAN cables. 4 Replace the M2x3 screw to secure the WLAN card to the system. 5 Install the : a b 6 battery base cover Follow the procedure in After working inside your computer. WWAN card – optional This is optional as the system might not ship with WWAN card.
Installing the WWAN card 1 Insert the WWAN card into the slot on the system. 2 Connect the WWAN antenna cables to the connectors on the WWAN card. 3 Replace the screw (M2X3) to secure the WWAN card to the computer. 4 Install the : a b 5 battery base cover Follow the procedure in After working inside your computer. Memory modules Removing the memory module 1 Follow the procedure in Before working inside your computer.
Installing the memory module 1 Insert the memory module into the memory connector at a 30 degree angle until the contacts are fully seated into the slot. Then, press the module until the clips secure the memory module. 2 Install the : a b 3 battery base cover Follow the procedure in After working inside your computer. Keyboard lattice and Keyboard Removing keyboard lattice 1 Follow the procedure in Before working inside your computer.
Installing keyboard lattice 1 Place the keyboard lattice on the keyboard and press along the edges and in between the rows of keys until the lattice clicks in place. 2 Follow the procedure in After working inside your computer. Removing the keyboard 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c 3 base cover battery keyboard lattice To remove the keyboard: a b Lift the latch and disconnect the keyboard cable from the connector on the system.
c d e Turn over the system and open the laptop in front view mode. Remove the five (M2x2.5) screws that secure the keyboard to the system [1]. Flip the keyboard from the bottom and lift it from the system along with the keyboard cable and the keyboard back light cable [2]. WARNING: Gently pull the keyboard cable and the keyboard back light cables routed beneath the chassis frame to avoid damaging the cables.
Removing and installing components
Installing the keyboard 1 Hold the keyboard and route the keyboard cable and the keyboard backlight cables through the palmrest in the system. 2 Align the keyboard with the screw holders on the system. 3 Replace the five (M2x2.5) screws to secure the keyboard to the system. 4 Turn the system over and connect the keyboard cable and the keyboard backlight cable to the connector in the system.
Installing the heat sink NOTE: This procedure is only for the UMA model. 1 Place the heat sink on the system board. 2 Replace the four (M2x3) screws that secure the heat sink on the system board. NOTE: 3 • Replace the heat sink screws in sequential order as indicated on the heat-sink. Install the : a b 4 battery base cover Follow the procedure in After working inside your computer.
f g h 3 WLAN card WWAN card (optional) chassis frame To remove the system fan: a b Disconnect the system fan cable from the connector on the system board [1]. Lift the system fan away from the computer [2]. Installing the system fan NOTE: This procedure is only for the UMA model 1 Place the system fan into the slot on the computer. 2 Connect the system fan cable to the connector on the system board.
Power connector port Removing the power connector port 1 Follow the procedure in Before working inside your computer. 2 Remove the : a b 3 base cover battery To remove the power connector port: a b c d e Remove the screw that secures the display cable on the system board [1]. Disconnect the power connector cable from the connector on the system board [2]. Remove the M2x3 screw to release the power connector bracket that secures the power connector port to your system [3].
6 Install the : a b 7 battery base cover Follow the procedure in After working inside your computer. Chassis frame Removing the chassis frame 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d base cover battery hard drive SSD card e f g SSD frame WLAN card WWAN card (optional) NOTE: There are two different screw sizes for chassis frame: M2x5 8ea and M2x3 5ea 3 To release the chassis frame: a b Unroute the WLAN cables from the routing channels [1].
4 To remove the chassis frame: a b Remove the five (M2x3) screws and eight (M2x5) screws that secure the chassis frame to the system [1]. Lift the chassis frame from the system [2]. Installing the chassis frame 1 Place the chassis frame into the slot on the system. NOTE: Gently pull the keyboard cable and keyboard back light cables through the spacing in the chassis frame before placing the chassis frame in the slot on the system.
SmartCard module Removing smart card reader board 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e f g h 3 To release the smart card reader board: a b c 4 base cover battery hard drive SSD card SSD frame WLAN card WWAN card (optional) chassis frame Lift the latch and disconnect the touchpad cable from the connector [1]. Lift the latch and disconnect the smart card reader board cable from the connector [2]. Peel the cable from the palmrest [3].
Installing smart card reader board 1 Insert the smart card reader board to align with the tabs on the chassis. 2 Replace the 2 (M2x3) screws to secure the smart card reader board to the system. 3 Connect the touchpad cable to its connector on the system board. 4 Affix the smart card reader board cable and connect the cable to the connector.
Speaker Removing the speaker 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e f g h i j k l 3 base cover battery memory module hard drive SSD card SSD frame WLAN card WWAN card (optional) keyboard lattice keyboard chassis frame system board To remove the speakers: a b Release the speaker cable through the routing channels [1]. Lift the speaker away from the computer [2].
Installing the speaker 1 Insert the speaker module aligning it with the nodes on the chassis. 2 Route the speaker cable through the routing channels. 3 Install the: a b c d e f g h i j k l 4 system board chassis frame keyboard keyboard lattice WLAN card SSD frame SSD card hard drive memory module battery base cover SIM card Follow the procedure in After working inside your computer. System board Removing system board 1 Follow the procedure in Before working inside your computer.
4 To release the system board: a b c d e Flip over the system and remove the two M2x3 screws that secure the display cable bracket in place [1]. Lift the metal display cable bracket from the system [2]. Disconnect the display cables from the connectors on the system board [3,4]. Disconnect the power connector port cable from the connector on the system board [5]. Remove the two M2x5 screws that secure the Type-C USB bracket in place [6]. f NOTE: The metal bracket secures the DisplayPort over USB Type-C.
5 To remove the system board: NOTE: Ensure SIM card tray is removed a b 40 Remove the four (M2x3) screws that secure the system board in place [1]. Lift the system board away from the system [2].
Installing system board 1 Align the system board with the screw holders on the computer. 2 Replace the four (M2x3) screws to secure the system board to the system. 3 Place the metal bracket to secure the DisplayPort over USB Type-C. 4 Replace the two (M2x3) screws to secure the metal bracket on the DisplayPort over USB Type-C. 5 Connect the power connector port cable to the connector on the system board. 6 Connect the display cables to the connectors on the system board.
h i j k l m n 12 SSD frame SSD card hard drive memory module battery base cover SIM card Follow the procedure in After working inside your computer. Display hinge cover Removing display hinge cover 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b 3 base cover battery To remove the display hinge cover: a b c 42 Remove the M2x3 screw that secures the display hinge cover to the chassis [1]. Lift the display hinge cover away from the display hinge [2].
Installing display hinge cover 1 Place the display hinge cover on the display hinge. 2 Replace the M2x3 screw to secure the display hinge cover to the display hinge. 3 Repeat step 1 and step 2 to install the other display hinge cover. 4 Install the: a b 5 battery base cover Follow the procedure in After working inside your computer. Display assembly Removing display assembly 1 Follow the procedure in Before working inside your computer.
4 To release the display assembly: a b 44 Remove the two M2x5 screws that secure the display assembly to the computer [1]. Release the WLAN cable and display cable through the routing channels [2] [3].
5 Turn over the computer. 6 To remove the display assembly: a b Remove the two M2x5 screws that secure the display assembly to the computer . Open the display .
c 46 Lift the display assembly from the computer.
Installing display assembly 1 Place the chassis on a plane surface. 2 Align the display assembly with the screw holders on the system and place it on the chassis. 3 Close the display. 4 Replace the two screws that secure the display assembly. 5 Replace the screws that secure the power connector bracket and the display cable to the system. 6 Flip over the system and replace two screws to secure the display assembly to the system.
Display bezel Removing display bezel 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e f 3 base cover battery WLAN card WWAN card (optional) Display hinge cover display assembly To remove the display bezel: a Pry the display bezel at the base of the display [1].
Installing display bezel 1 Place the display bezel on the display assembly. NOTE: Remove the protective covering on the adhesive on the LCD bezel before placing on the display assembly. 2 Starting from a top corner, press on the display bezel and work around the entire bezel until it clicks on to the display assembly. 3 Install the: a b c d e f 4 display assembly display hinge cover WWAN card (optional) WLAN card battery base cover Follow the procedure in After working inside your computer.
4 To remove the display panel: a b c 50 Peel the conductive tape [1]. Remove the adhesive strip that secures the display cable [2]. Lift the latch and disconnect the display cable from the connector on the display panel [3] [4].
Installing display panel 1 Connect the display cable to the connector and affix the adhesive strip. 2 Affix the conductive tape to secure the display cable. 3 Replace the display panel to align with the screw holders on the display assembly. 4 Replace the four M2x3 screws to secure the display panel to the display back cover.
Display (eDP) cable Removing display cable 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e f g h base cover battery WLAN card WWAN card (optional) display hinge cover display assembly display bezel display panel 3 Disconnect the camera cable from the connector on the camera module [1]. 4 Peel the display cable to release it from adhesive and lift the display cable from the display back cover [2].
e f g h 4 WLAN card WWAN card (optional) battery base cover Follow the procedure in After working inside your computer. Camera Removing camera 1 Follow the procedure in Before working inside your computer. 2 Remove the: a b c d e f g h 3 base cover battery WLAN card WWAN card (optional) display hinge cover display assembly display bezel display panel To remove the camera: a b Disconnect the camera cable from the connector on the camera module [1].
Installing camera 1 Insert the camera into the slot on the display back cover. 2 Connect the camera cable to the connector on the camera module. 3 Install the : a b c d e f g h i 4 display panel display bezel display assembly display hinge cover WLAN card WWAN card (optional) battery base cover Follow the procedure in After working inside your computer. Display hinges Removing display hinge 1 Follow the procedure in Before working inside your computer.
Installing display hinge 1 Place the display hinge on the display assembly. 2 Replace the 3 (M2.5x3) screws to secure the display hinge to the display assembly. 3 Repeat step 1 and step 2 to install the other display hinge. 4 Install the: a b c d e f g 5 display hinge cover display bezel display assembly WLAN card WWAN card (optional) battery base cover Follow the procedure in After working inside your computer.
a b c d e f g h i j k base cover battery WLAN card WWAN card (optional) display hinge cover display assembly display bezel display panel display hinge display cable camera The display back cover assembly is the remaining component, after removing all the components. Installing the display back cover assembly 1 Place the display back cover assembly on a flat surface.
a b c d e f g h i j k l m n o p q 3 SIM card base cover battery memory module hard drive SSD card SSD frame WLAN card WWAN card (optional) keyboard lattice keyboard heat sink chassis frame system fan system board display hinge cover display assembly The palm rest is the remaining component after removing all the components. Installing palm rest 1 Place the palm rest on a flat surface.
f g h i j k l m n o p q 3 heat sink assembly keyboard keyboard lattice WWAN card (optional) WLAN card SSD frame SSD card hard drive memory module battery base cover SIM card Follow the procedure in After working inside your computer.
3 Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start > Settings > System > About.
Memory Your computer supports a maximum of 32 GB of memory. Table 3.
Feature Specification • Noise reducing array microphones • Volume control buttons, supports hot-key keyboard button External interface Stereo headset/mic combo Speakers Two Volume controls Hot keys Video specification Integrated Feature Specification Type Integrated on system board, hardware accelerated UMA controller • Intel HD Graphics 620 • Intel UHD Graphics 620 Data bus Integrated video External display support • HDMI 1.
Resolution: Motion video Up to 1280 X 720 (1 MP) Resolution: Still image Up to 1280 X 720 (1 MP) Imaging rate Up to 30 frames per second NOTE: The system is offered with no camera in one of the configurations. Ports and Connectors Table 6. Ports and Connectors USB Three USB 3.1 Gen 1 (one with PowerShare) One DisplayPort over USB Type-C. Video One VGA, HDMI 1.4 (UMA) / HDMI 2.0 (Discrete) Network One RJ-45 Modem NA Expansion SD 4.
Types Specifications Luminance/Brightness (typical) • 220 nits Native Resolution • 1920x1080 Refresh Rate • 60 Hz Horizontal Viewing Angle • +85/- 85 degrees Vertical Viewing Angle • HD (1366 x 768) Anti-glare (16:9) WLED +85/- 85 degrees Size • 14 inches Luminance/Brightness (typical) • 220 nits Native Resolution • 1366 x 768 Refresh Rate • 60 Hz Horizontal Viewing Angle • +/- 40 degrees Vertical Viewing Angle • FHD WVA (1920 x 1080) Embedded Touch Display with Truelife (OTP Lite) +10
Keyboard specifications Feature Number of keys Size Specification • United States: 82 keys • United Kingdom: 83 keys • Japan: 86 keys • Brazil: 84 keys Full sized Backlit keyboard • X= 19.05 mm key pitch • Y= 19.05 mm key pitch Yes (optional) Keyboard Hot Key Definitions Some keys on your keyboard have two icons on them. These keys can be used to type alternate characters or to perform secondary functions. To type the alternate character, press Shift and the desired key.
Fn + left arrow Home Fn + right arrow End Touch pad specifications Feature Specification Dimensions Width: 101.7mm Height: 55.2mm Interface Inter-Integrated Circuit Multi-Touch Support 4 fingers Table 9.
Feature 3 cell, 42 Whr 3 cell, 51 Whr 4 cell, 68 Whr 4 cell, Long Cycle Life Battery Voltage Life span Specification • Length: 181mm (7.126 inch) • Width: 95.9mm (3.78 inch) • Height: 7.05mm (0.28 inch) • Weight: 210.00 g • Length: 181mm (7.126 inch) • Width: 95.9mm (3.78 inch) • Height: 7.05mm (0.28 inch) • Weight: 250.00 g • Length: 233mm (9.17 inch) • Width: 95.9mm (3.78 inch) • Height: 7.05mm (0.28 inch) • Weight: 340.00 g • Length: 233mm (9.17 inch) • Width: 95.9mm (3.
Feature Specification Input voltage 100 V AC to 240 V AC Input current (maximum) • 65 W adapter - 1.7 A • 65 W BFR/PVC Halogen Free adapter - 1.7 A • 90 W adapter - 1.6 A Adapter size 7.4 mm Input frequency 50 Hz to 60 Hz Output current • 65 W adapter - 3.34 A (continuous) • 65 W BFR/PVC Halogen Free adapter - 3.34 A (continuous) • 90 W adapter - 4.62 A (continuous) Rated output voltage 19.
Relative humidity Altitude (maximum) Shock • Storage: -40 °C to 65 °C (-40 °F to 149 °F • • Operating : 10 % to 90 % (non-condensing) Storage: 0% to 95% (non-condensing) • • Operating : 3048 m (10,000 ft) Storage: 10668 m (35,000 ft) • Operating: 160 G with pulse duration of 2 ms (equivalent to 80 in/sec) Storage: 160 G with pulse duration of 2 ms (equivalent to 80 in/ sec) • Vibration 68 • • Technical specifications Operating: 0.66 Grms Storage: 1.
4 Technology and components This chapter details the technology and components available in the system. Topics: • Power adapter • Kaby Lake — 7th Generation Intel Core processors • Kaby Lake Refresh — 8th Generation Intel Core processors • DDR4 • HDMI 1.4 • HDMI 1.4 • USB features • USB Type-C Power adapter This laptop is shipped with 7.4 mm barrel plug on 65 W or 65 W BFR/PVC Halogen Free or 90 W power adapter.
Kaby lake Specifications Table 12. Kaby lake specifications Processor number Clock Speed Cache No. of cores/No. of Power threads Memory type Graphics Intel Core i3-7100U (3M Cache, up to 2.4 GHz), Dual Core 2.4 GHz 3 MB 2/4 15 W DDR4-2133 Intel HD graphics 620 Intel Core i5-7200U (3M Cache, up to 3.1 GHz), Dual Core 2.5 GHz 3 MB 2/4 15 W DDR4-2133 Intel HD graphics 620 Intel Core i5-7300U (3M Cache, up to 3.5 GHz),vPro, Dual Core 2.
Kaby Lake Refresh Specifications Table 13. Kaby Lake Refresh specifications Processor number Clock Speed Cache No. of cores/No. of Power threads Memory type Graphics Intel Core i7-8650U 4.2 GHz 8 MB 4/8 15 W DDR4-2400 or LPDDR3-2133 Intel UHD graphics 620 Intel Core i7-8550U 4.0 GHz 8 MB 4/8 15 W DDR4-2400 or LPDDR3-2133 Intel UHD graphics 620 Intel Core i5-8350U 3.6 GHz 6 MB 4/8 15 W DDR4-2400 or LPDDR3-2133 Intel UHD graphics 620 Intel Core i5-8250U 3.
Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on.
• 4K Support - Enables video resolutions far beyond 1080p, supporting next-generation displays that will rival the Digital Cinema systems used in many commercial movie theaters • HDMI Micro Connector - A new, smaller connector for phones and other portable devices, supporting video resolutions up to 1080p • Automotive Connection System - New cables and connectors for automotive video systems, designed to meet the unique demands of the motoring environment while delivering true HD quality Advantages of
• HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality USB features Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection between host computers and peripheral devices like mice, keyboards, external drivers, and printers. Let's take a quick look on the USB evolution referencing to the table below. Table 14. USB evolution Type Data Transfer Rate Category Introduction Year USB 2.
With today's ever increasing demands placed on data transfers with high-definition video content, terabyte storage devices, high megapixel count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) — the actual real-world maximum. Similarly, USB 3.0/USB 3.1 Gen 1 connections will never achieve 4.8Gbps.
Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7, SuperSpeed support would trickle down to Vista. Microsoft has confirmed this by stating that most of their partners share the opinion that Vista should also support USB 3.0/USB 3.1 Gen 1.
5 System setup options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
Navigation keys NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the system. Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop-down list, if applicable. Tab Moves to the next focus area. NOTE: For the standard graphics browser only.
Option Description • Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit Technology. • Device Information: Displays Primary Hard Drive, M.2 SATA2, M.2 SATA, M.2 PCIe SSD-0, LOM MAC Address, Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, Wi-Fi Device, WiGig Device, Cellular Device, Bluetooth Device.
Option Description • USB Configuration Enable SMART Reporting This is an optional feature. This field configures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any type of USB Mass Storage Devices (HDD, memory key, floppy). If USB port is enabled, device attached to this port is enabled and available for OS. If USB port is disabled, the OS cannot see any device attached to this port. The options are: • Enable USB Boot Support: This option is enabled by default.
Security screen options Option Description Admin Password Allows you to set, change, or delete the administrator (admin) password. NOTE: You must set the admin password before you set the system or hard drive password. Deleting the admin password automatically deletes the system password and the hard drive password. NOTE: Successful password changes take effect immediately. Default setting: Not set System Password Allows you to set, change or delete the system password.
Option Description • TPM On: This option is enabled by default. • Clear • PPI Bypass for Enabled Commands • Attestation Enable (This option is enabled by default) • Key Storage Enable (This option is enabled by default) • PPI Bypass for Disable Commands • PPI Bypass for Clear Commands (This option is enabled by default) • SHA-256: This option is enabled by default. • Disabled • Enabled (This option is enabled by default) NOTE: To upgrade or downgrade TPM1.2/2.
Option Description Default setting: Enabled. Expert Key Management Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom Mode option is disabled by default. The options are: • PK (default) • KEK • db • dbx If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear.
Option Description • Enable Intel SpeedStep Default setting: The option is enabled. C-States Control Allows you to enable or disable the additional processor sleep states. • C states Default setting: The option is enabled. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor. • Enable Intel TurboBoost Default setting: The option is enabled. Hyper-Thread Control Allows you to enable or disable the Hyper-Threading in the processor.
Option Description • Control WWAN Radio Default setting: The options are disabled. Wake on LAN/ WLAN Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a LAN signal. • Disabled • LAN Only • WLAN Only • LAN or WLAN Default setting: Disabled Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment.
Option Description Keypad (Embedded) Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard. • Fn Key Only: This option is enabled by default. • By Numlock NOTE: When setup is running, this option has no effect. Setup works in Fn Key Only mode. Numlock Enable Allows you to enable the Numlock option when the computer boots. Enable Numlock. This option is enabled by default.
Virtualization support screen options Option Description Virtualization Allows you to enable or disable the Intel Virtualization Technology. Enable Intel Virtualization Technology: This option is enabled by default. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel® Virtualization technology for direct I/O. Enable VT for Direct I/O: This option is enabled by default.
Option Description Data Wipe This field allows users to erase the data securely from all internal storage devices. The following is list of devices affected: BIOS Recovery 88 • Internal SATA HDD/SSD • Internal M.2 SATA SDD • Internal M.2 PCIe SSD • Internal eMMC This field allows you to recover from certain corrupted BIOS conditions from a recover file on the user primary hard drive or an external USB key.
6 Software This chapter details the supported operating systems along with instructions on how to install the drivers. Topics: • Operating system configurations • Downloading drivers Operating system configurations This topic lists the operating system supported by your system. Table 15. Operating systems Microsoft Windows Microsoft® Windows 10 Pro 64 bit Mircosoft® Windows 10 Home 64 bit Ubuntu 16.04 LTS 64-bit Other NeoKylin 6.0 64 bit Downloading drivers 1 Turn on the notebook. 2 Go to Dell.
• Realtek PCI-E memory card Serial IO driver Verify if the drivers for Touchpad, IR camera, and keyboard and are installed. Figure 4. Serial IO driver Graphics controller driver Verify if the graphics controller driver is already installed in the computer. Table 16. Graphics controller driver Before Installation USB drivers Verify if the USB drivers are already installed in the computer.
Network drivers Install the WLAN and Bluetooth drivers from the Dell support site. Table 17. Network drivers Before installation After installation Realtek Audio Verify if audio drivers are already installed in the computer. Table 18. Realtek audio Before Installation After Installation Serial ATA drivers Install the latest Intel Rapid Storage driver for best performance. Using the default Windows storage drivers is not recommended. Verify if the default serial ATA drivers are installed in the computer.
Security drivers This section lists the security devices in the Device Manager. Security device drivers Verify if the security device drivers are installed in the computer. Fingerprint sensor drivers Verify if the Fingerprint sensor drivers are installed in the computer.
7 Troubleshooting Enhanced Pre-Boot System Assessment ePSA diagnostics The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally.
Running the ePSA Diagnostics Invoke diagnostics boot by either of the methods that are suggested below: 1 Power on the computer. 2 As the computer boots, press the F12 key when the Dell logo is displayed. 3 In the boot menu screen, use Up/Down arrow key to select the Diagnostics option and then press Enter. NOTE: The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices.
8 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Go to Dell.com/support. 2 Select your support category.
