Latitude 5490 Owner’s Manual Regulatory Model: P72G Regulatory Type: P72G002 August 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2019-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Working on your computer............................................................................................7 Safety precautions.............................................................................................................................................................. 7 Electrostatic discharge—ESD protection................................................................................................................7 ESD field service kit .....................
Removing the keyboard............................................................................................................................................. 25 Installing the keyboard................................................................................................................................................27 Heat sink ......................................................................................................................................................................
Chapter 3: Technical specifications.............................................................................................55 Processor ........................................................................................................................................................................... 55 Memory ..............................................................................................................................................................................
Maintenance screen options........................................................................................................................................... 81 Updating the BIOS............................................................................................................................................................ 82 Updating the BIOS in Windows................................................................................................................................
1 Working on your computer Topics: • • • Safety precautions Before working inside your computer After working inside your computer Safety precautions The safety precautions chapter details the primary steps to be taken before performing any disassembly instructions. Observe the following safety precautions before you perform any installation or break/fix procedures involving disassembly or reassembly: ● Turn off the system and all attached peripherals.
● Intermittent – Intermittent failures represent approximately 80 percent of ESD-related failures. The high rate of intermittent failures means that most of the time when damage occurs, it is not immediately recognizable. The DIMM receives a static shock, but the tracing is merely weakened and does not immediately produce outward symptoms related to the damage. The weakened trace may take weeks or months to melt, and in the meantime may cause degradation of memory integrity, intermittent memory errors, etc.
ESD protection summary It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti-static bags for transporting sensitive components.
2 Removing and installing components Topics: • • • • • • • • • • • • • • • • • • • • • • • • • • • • Recommended tools Screw size list Subscriber Identity Module(SIM) board Base cover Battery Solid State Drive — optional Hard drive Coin-cell battery WLAN card WWAN card – optional Memory modules Keyboard lattice and Keyboard Heat sink System fan Power connector port Chassis frame SmartCard module Speaker System board Display hinge cover Display assembly Display bezel Display panel Display (eDP) cable Camera
Table 1. Latitude 5490 screw size list (continued) Component M2x3 (Thin head) M2.0x5 M2.0x2.0 Battery M2x6 M2x2. 7 4 WLAN 1 SSD card 1 Keyboard 5 Display assembly 4 Display panel 4 Power connector port 2 Palmrest 2 LED board 1 4 Type-C USB bracket Display hinge cover M2.5x3 1 Heatsink System board M2.0x2.
4. Push the SIM card tray into the slot until it clicks into place. Installing the Subscriber Identification Module card 1. 2. 3. 4. Insert a paperclip or a SIM card removal tool into the pinhole [1]. Pull the SIM card tray to remove it [2]. Place the SIM card on the SIM card tray. Push the SIM card tray into the slot until it clicks into place . Base cover Removing the base cover 1. Follow the procedure in Before working inside your computer. 2. To remove the base cover: a. Loosen the 8 (M2.
c. Lift the base cover from the system.
Installing the base cover 1. Place the base cover to align with the screw holders on the system. 2. Tighten the 8 (M2.0x6) captive screws to secure the base cover to the system. 3. Follow the procedure in After working inside your computer. Battery Lithium-ion battery precautions CAUTION: ● Exercise caution when handling Lithium-ion batteries. ● Discharge the battery as much as possible before removing it from the system.
Installing the battery 1. Insert the battery into the slot on the system. 2. Route the battery cable through the routing channel. 3. Tighten the M2x6 captive screw to secure the battery to the system. 4. Connect the battery cable to the connector on the system board. 5. Install the base cover. 6. Follow the procedure in After working inside your computer. Solid State Drive — optional Removing the SSD card NOTE: The following steps are applicable for SATA M.2 2280 and PCIe M.2 2280 1.
Installing the SSD card NOTE: The following procedure applies for SATA M.2 2280 and PCIe M.2 2280 1. Insert the SSD card into the connector on the system. 2. Replace the M2*3 screw that secures the SSD card to the system. 3. Place the Mylar shield over the SSD. 4. Install the : a. battery b. base cover 5. Follow the procedure in After working inside your computer. Removing the SSD frame 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. base cover b. battery c. SSD card 3.
Installing the SSD frame 1. Place the SSD frame into the slot in the system. 2. Replace the M2x3 screw that secures the SSD frame to the system. 3. Install the: a. SSD card b. battery c. base cover 4. Follow the procedure in After working inside your computer. Hard drive Removing hard drive 1. Follow the procedure in Before working inside your computer. 2. Remove the : a. base cover b. battery 3. To remove the hard drive: a. Disconnect the hard drive cable from the connector on the system board [1]. b.
c. Lift the hard drive from the system. Installing hard drive 1. Insert the hard drive into the slot on the system. 2. Replace the four (M2 x 2.7) screws to secure the hard drive to the system. 3. Connect the hard drive cable to the connector on the system board. 4.
a. battery b. base cover 5. Follow the procedures in After working inside your system. Coin-cell battery Removing the coin cell battery 1. Follow the procedure in Before working inside your computer. 2. Remove the : a. base cover b. battery 3. To remove the coin cell battery: a. Disconnect the coin cell battery cable from the connector on the system board [1]. b. Lift the coin cell battery to release from the adhesive and lift it away from the system board [2]. Installing coin cell battery 1.
WLAN card Removing WLAN card 1. Follow the procedure in Before working inside your computer. 2. Remove the : a. base cover b. battery 3. To remove the WLAN card: a. b. c. d. Remove the M2x3 screw that secures the WLAN card bracket to the system [1]. Remove the WLAN card bracket that secures the WLAN antenna cables [2]. Disconnect the WLAN antenna cables from the connectors on the WLAN card [3]. Lift the WLAN card away the connector as shown in the figure [4].
Removing and installing components 21
Installing WLAN card 1. Insert the WLAN card into the connector on the system board. 2. Connect the WLAN antenna cables to the connectors on the WLAN card. 3. Place the WLAN card bracket to secure the WLAN cables. 4. Replace the M2x3 screw to secure the WLAN card to the system. 5. Install the : a. battery b. base cover 6. Follow the procedure in After working inside your computer. WWAN card – optional This is optional as the system might not ship with WWAN card. Removing the WWAN card 1.
Installing the WWAN card 1. Insert the WWAN card into the slot on the system. 2. Connect the WWAN antenna cables to the connectors on the WWAN card. 3. Replace the screw (M2X3) to secure the WWAN card to the computer. 4. Install the : a. battery b. base cover 5. Follow the procedure in After working inside your computer. Memory modules Removing the memory module 1. Follow the procedure in Before working inside your computer. 2. Remove the : a. base cover b. battery 3. To remove the memory module: a.
Installing the memory module 1. Insert the memory module into the memory connector at a 30 degree angle until the contacts are fully seated into the slot. Then, press the module until the clips secure the memory module. 2. Install the : a. battery b. base cover 3. Follow the procedure in After working inside your computer. Keyboard lattice and Keyboard Removing keyboard lattice 1. Follow the procedure in Before working inside your computer. 2.
Removing the keyboard 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. base cover b. battery c. keyboard lattice 3. To remove the keyboard: a. Lift the latch and disconnect the keyboard cable from the connector on the system. b. Lift the latch and disconnect the keyboard backlight cables from the connectors on the system [2,3,4]. NOTE: Number of cables to disconnect is based on the keyboard type. c. Turn over the system and open the laptop in front view mode. d.
Removing and installing components
Installing the keyboard 1. Hold the keyboard and route the keyboard cable and the keyboard backlight cables through the palmrest in the system. 2. Align the keyboard with the screw holders on the system. 3. Replace the five (M2x2.5) screws to secure the keyboard to the system. 4. Turn the system over and connect the keyboard cable and the keyboard backlight cable to the connector in the system.
Installing the heat sink NOTE: This procedure is only for the UMA model. 1. Place the heat sink on the system board. 2. Replace the four (M2x3) screws that secure the heat sink on the system board. NOTE: ● Replace the heat sink screws in sequential order as indicated on the heat-sink. 3. Install the : a. battery b. base cover 4. Follow the procedure in After working inside your computer. System fan Removing the system fan NOTE: This procedure is only for the UMA model 1.
g. WWAN card (optional) h. chassis frame 3. To remove the system fan: a. Disconnect the system fan cable from the connector on the system board [1]. b. Lift the system fan away from the computer [2]. Installing the system fan NOTE: This procedure is only for the UMA model 1. Place the system fan into the slot on the computer. 2. Connect the system fan cable to the connector on the system board. 3. Install the: a. b. c. d. e. f. g. h.
Power connector port Removing the power connector port 1. Follow the procedure in Before working inside your computer. 2. Remove the : a. base cover b. battery 3. To remove the power connector port: a. Remove the screw that secures the display cable on the system board [1]. b. Disconnect the power connector cable from the connector on the system board [2]. c. Remove the M2x3 screw to release the power connector bracket that secures the power connector port to your system [3]. d.
b. base cover 7. Follow the procedure in After working inside your computer. Chassis frame Removing the chassis frame 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. b. c. d. base cover battery hard drive SSD card e. SSD frame f. WLAN card g. WWAN card (optional) NOTE: There are two different screw sizes for chassis frame: M2x5 8ea and M2x3 5ea 3. To release the chassis frame: a. Unroute the WLAN cables from the routing channels [1]. b.
a. Remove the five (M2x3) screws and eight (M2x5) screws that secure the chassis frame to the system [1]. b. Lift the chassis frame from the system [2]. Installing the chassis frame 1. Place the chassis frame into the slot on the system. NOTE: Gently pull the keyboard cable and keyboard back light cables through the spacing in the chassis frame before placing the chassis frame in the slot on the system. 2. Replace the five (M2x3) screws and eight (M2x5) screws to secure the chassis frame to the system. 3.
SmartCard module Removing smart card reader board 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. b. c. d. e. f. g. h. base cover battery hard drive SSD card SSD frame WLAN card WWAN card (optional) chassis frame 3. To release the smart card reader board: a. Lift the latch and disconnect the touchpad cable from the connector [1]. b. Lift the latch and disconnect the smart card reader board cable from the connector [2]. c. Peel the cable from the palmrest [3]. 4.
Installing smart card reader board 1. Insert the smart card reader board to align with the tabs on the chassis. 2. Replace the 2 (M2x3) screws to secure the smart card reader board to the system. 3. Connect the touchpad cable to its connector on the system board. 4. Affix the smart card reader board cable and connect the cable to the connector. 5. Install the: a. b. c. d. e. f. g. h. chassis frame WWAN card (optional) WLAN card SSD frame SSD card hard drive battery base cover 6.
2. Remove the: a. b. c. d. e. f. g. h. i. j. k. l. base cover battery memory module hard drive SSD card SSD frame WLAN card WWAN card (optional) keyboard lattice keyboard chassis frame system board 3. To remove the speakers: a. Release the speaker cable through the routing channels [1]. b. Lift the speaker away from the computer [2]. Installing the speaker 1. Insert the speaker module aligning it with the nodes on the chassis. 2. Route the speaker cable through the routing channels. 3. Install the: a. b.
i. j. k. l. memory module battery base cover SIM card 4. Follow the procedure in After working inside your computer. System board Removing system board 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. b. c. d. e. f. g. h. i. j. k. l. m. n. SIM card base cover battery memory module hard drive SSD card SSD frame WLAN card WWAN card (optional) keyboard lattice keyboard heat sink chassis frame system fan 3. Disconnect the following cables from the system board: a. b. c. d.
4. To release the system board: a. b. c. d. e. Flip over the system and remove the two M2x3 screws that secure the display cable bracket in place [1]. Lift the metal display cable bracket from the system [2]. Disconnect the display cables from the connectors on the system board [3,4]. Disconnect the power connector port cable from the connector on the system board [5]. Remove the two M2x5 screws that secure the Type-C USB bracket in place [6].
5. To remove the system board: NOTE: Ensure SIM card tray is removed a. Remove the four (M2x3) screws that secure the system board in place [1]. b. Lift the system board away from the system [2].
Installing system board 1. Align the system board with the screw holders on the computer. 2. Replace the four (M2x3) screws to secure the system board to the system. 3. Place the metal bracket to secure the DisplayPort over USB Type-C. 4. Replace the two (M2x3) screws to secure the metal bracket on the DisplayPort over USB Type-C. 5. Connect the power connector port cable to the connector on the system board. 6. Connect the display cables to the connectors on the system board. 7.
j. k. l. m. n. hard drive memory module battery base cover SIM card 12. Follow the procedure in After working inside your computer. Display hinge cover Removing display hinge cover 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. base cover b. battery 3. To remove the display hinge cover: a. Remove the M2x3 screw that secures the display hinge cover to the chassis [1]. b. Lift the display hinge cover away from the display hinge [2]. c.
4. Install the: a. battery b. base cover 5. Follow the procedure in After working inside your computer. Display assembly Removing display assembly 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. b. c. d. e. base cover battery WLAN card WWAN card (optional) display hinge cover 3. To disconnect the display cable: a. b. c. d. e. Release the WLAN and WWAN cables from the routing channels [1]. Remove the two (M2x3) screws that secure the display cable bracket in place [2].
b. Release the WLAN cable and display cable through the routing channels [2] [3]. 5. Turn over the computer. 6. To remove the display assembly: a. Remove the two M2x5 screws that secure the display assembly to the computer . b. Open the display .
c. Lift the display assembly from the computer.
Installing display assembly 1. Place the chassis on a plane surface. 2. Align the display assembly with the screw holders on the system and place it on the chassis. 3. Close the display. 4. Replace the two screws that secure the display assembly. 5. Replace the screws that secure the power connector bracket and the display cable to the system. 6. Flip over the system and replace two screws to secure the display assembly to the system. 7.
Installing display bezel 1. Place the display bezel on the display assembly. NOTE: Remove the protective covering on the adhesive on the LCD bezel before placing on the display assembly. 2. Starting from a top corner, press on the display bezel and work around the entire bezel until it clicks on to the display assembly. 3. Install the: a. b. c. d. e. f. display assembly display hinge cover WWAN card (optional) WLAN card battery base cover 4. Follow the procedure in After working inside your computer.
f. display assembly g. display bezel 3. Remove the four M2x3 screws that secure the display panel to the display assembly [1] and lift to turn over the display panel to access the display cable [2]. 4. To remove the display panel: a. Peel the conductive tape [1]. b. Remove the adhesive strip that secures the display cable [2]. c. Lift the latch and disconnect the display cable from the connector on the display panel [3] [4].
Installing display panel 1. Connect the display cable to the connector and affix the adhesive strip. 2. Affix the conductive tape to secure the display cable. 3. Replace the display panel to align with the screw holders on the display assembly. 4. Replace the four M2x3 screws to secure the display panel to the display back cover. 5. Install the: a. b. c. d. e. f. g. display bezel display assembly display hinge cover WLAN card WWAN card (optional) battery base cover 6.
a. b. c. d. e. f. g. h. base cover battery WLAN card WWAN card (optional) display hinge cover display assembly display bezel display panel 3. Disconnect the camera cable from the connector on the camera module [1]. 4. Peel the display cable to release it from adhesive and lift the display cable from the display back cover [2]. Installing display cable 1. Affix the display cable to the display back cover. 2. Connect the camera cable to the connector on camera module. 3. Install the: a. b. c. d. e. f. g.
Camera Removing camera 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. b. c. d. e. f. g. h. base cover battery WLAN card WWAN card (optional) display hinge cover display assembly display bezel display panel 3. To remove the camera: a. Disconnect the camera cable from the connector on the camera module [1]. b. Carefully pry and lift the camera module from the display back cover [2]. Installing camera 1. Insert the camera into the slot on the display back cover. 2.
a. b. c. d. e. f. g. h. i. display panel display bezel display assembly display hinge cover WLAN card WWAN card (optional) battery base cover 4. Follow the procedure in After working inside your computer. Display hinges Removing display hinge 1. Follow the procedure in Before working inside your computer. 2. Remove the: a. b. c. d. e. f. g. base cover battery WLAN card WWAN card (optional) display assembly display bezel display hinge cover 3. To remove the display hinge: a. Remove the 3 (M2.
Installing display hinge 1. Place the display hinge on the display assembly. 2. Replace the 3 (M2.5x3) screws to secure the display hinge to the display assembly. 3. Repeat step 1 and step 2 to install the other display hinge. 4. Install the: a. b. c. d. e. f. g. display hinge cover display bezel display assembly WLAN card WWAN card (optional) battery base cover 5. Follow the procedure in After working inside your computer. Display back cover assembly Removing the display back cover assembly 1.
b. c. d. e. f. g. h. i. j. k. battery WLAN card WWAN card (optional) display hinge cover display assembly display bezel display panel display hinge display cable camera The display back cover assembly is the remaining component, after removing all the components. Installing the display back cover assembly 1. Place the display back cover assembly on a flat surface. 2. Install the: a. b. c. d. e. f. g. h. i. j. k.
d. e. f. g. h. i. j. k. l. m. n. o. p. q. memory module hard drive SSD card SSD frame WLAN card WWAN card (optional) keyboard lattice keyboard heat sink chassis frame system fan system board display hinge cover display assembly 3. The palm rest is the remaining component after removing all the components. Installing palm rest 1. Place the palm rest on a flat surface. 2. Install the: a. b. c. d. e. f. g. h. i. j.
k. l. m. n. o. p. q. SSD frame SSD card hard drive memory module battery base cover SIM card 3. Follow the procedure in After working inside your computer.
3 Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: ● Windows 10, click or tap Start > Settings > System > About.
Table 3. Memory specifications (continued) Maximum Memory Configuration 32 GB Number of slots 2 SoDIMM) Maximum memory supported per slot 16 GB Memory options ● ● ● ● ● ● Type DDR4 Speed ● 2400 MHz for 8th Gen Processor ● 2133 MHz for 7th Gen Processor 4 GB — 1 x 4 GB 8 GB — 1 x 8 GB 8 GB — 2 x 4 GB 16 GB — 2 x 8 GB 16 GB — 1 x 16 GB 32 GB — 2 x 16 GB Storage specifications NOTE: Depending on the configuration you order, you will see either a HDD, M.2 SATA, M.2 2280 SATA SSD or M.
Video specification Integrated Feature Specification Type Integrated on system board, hardware accelerated UMA controller ● Intel HD Graphics 620 ● Intel UHD Graphics 620 Data bus Integrated video External display support ● HDMI 1.4 ● VGA connector ● Displayport over Type-C Discrete Feature Specification Type Discrete DSC controller NVIDIA GeForce® MX130, GDDR5 Bus type Internal PCIe 3.0 External display support ● HDMI 2.
Table 6. Ports and Connectors (continued) Network One RJ-45 Modem NA Expansion SD 4.
Table 7.
Table 8. Keyboard hot key definitions (continued) Fn + F4 Mic Mute Fn + F5 Num Lock Fn + F6 Scroll Lock Fn + F8 Display Toggle (Win + P) Fn + F9 Search Fn + F10 Keyboard backlight on/off NOTE: Applies to the optional dual point backlit keyboard. Fn + F11 Brightness down Fn + F12 Brightness up Fn + Insert Sleep Fn + Print Screen Wireless on/off Fn + left arrow Home Fn + right arrow End Touch pad specifications Feature Specification Dimensions Width: 101.7mm Height: 55.
Table 9. Supported gestures (continued) 3-finger swipe right or left (Switch between open windows) Supported 4-finger tap (Invoke Action Center) Supported 4-finger swipe right or left (Switch virtual desktops) Supported Battery specifications Feature Specification Type ● ● ● ● 3 3 4 4 3 cell, 42 Whr ● ● ● ● Length: 181mm (7.126 inch) Width: 95.9mm (3.78 inch) Height: 7.05mm (0.28 inch) Weight: 210.00 g 3 cell, 51 Whr ● ● ● ● Length: 181mm (7.126 inch) Width: 95.9mm (3.78 inch) Height: 7.
AC Adapter specifications Feature Specification Type ● 65 W adapter, 7.4 mm barrel ● 65 W BFR/PVC Halogen Free adapter, 7.4 mm barrel ● 90 W adapter, 7.4 mm barrel Input voltage 100 V AC to 240 V AC Input current (maximum) ● 65 W adapter - 1.7 A ● 65 W BFR/PVC Halogen Free adapter - 1.7 A ● 90 W adapter - 1.6 A Adapter size 7.4 mm Input frequency 50 Hz to 60 Hz Output current ● 65 W adapter - 3.34 A (continuous) ● 65 W BFR/PVC Halogen Free adapter - 3.34 A (continuous) ● 90 W adapter - 4.
Table 11. Operating conditions (continued) Relative humidity ● Operating : 10 % to 90 % (non-condensing) ● Storage: 0% to 95% (non-condensing) Altitude (maximum) ● Operating : 3048 m (10,000 ft) ● Storage: 10668 m (35,000 ft) Shock ● Operating: 160 G with pulse duration of 2 ms (equivalent to 80 in/sec) ● Storage: 160 G with pulse duration of 2 ms (equivalent to 80 in/sec) Vibration ● Operating: 0.66 Grms ● Storage: 1.
4 Technology and components This chapter details the technology and components available in the system. Topics: • • • • • • • • Power adapter Kaby Lake — 7th Generation Intel Core processors Kaby Lake Refresh — 8th Generation Intel Core processors DDR4 HDMI 1.4 HDMI 1.4 USB features USB Type-C Power adapter This laptop is shipped with 7.4 mm barrel plug on 65 W or 65 W BFR/PVC Halogen Free or 90 W power adapter.
Table 12. Kaby lake specifications (continued) Intel Core i3-7100U (3M 2.4 GHz Cache, up to 2.4 GHz), Dual Core 3 MB 2/4 15 W DDR4-2133 Intel HD graphics 620 Intel Core i5-7200U (3M Cache, up to 3.1 GHz), Dual Core 2.5 GHz 3 MB 2/4 15 W DDR4-2133 Intel HD graphics 620 Intel Core i5-7300U (3M Cache, up to 3.5 GHz),vPro, Dual Core 2.6 GHz 3 MB 2/4 15 W DDR4-2133 Intel HD graphics 620 Intel Core i7-7600U (4M Cache, up to 3.9 GHz), vPro, Dual Core 2.
Table 13. Kaby Lake Refresh specifications (continued) Intel Core i7-8550U 4.0 GHz 8 MB 4/8 15 W DDR4-2400 or LPDDR3-2133 Intel UHD graphics 620 Intel Core i5-8350U 3.6 GHz 6 MB 4/8 15 W DDR4-2400 or LPDDR3-2133 Intel UHD graphics 620 Intel Core i5-8250U 3.
Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on. Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of the system or under the keyboard, as in some portable systems. HDMI 1.4 This topic explains the HDMI 1.4 and its features along with the advantages.
HDMI 1.4 This topic explains the HDMI 1.4 and its features along with the advantages. HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a DVD player, or A/V receiver and a compatible digital audio and/or video monitor, such as a digital TV (DTV). The intended applications for HDMI TVs, and DVD players.
USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB) For years, the USB 2.0 has been firmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and yet the need for more speed grows by ever faster computing hardware and ever greater bandwidth demands. The USB 3.0/USB 3.1 Gen 1 finally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.
Applications USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine that with 5-10 times the bandwidth available, USB video solutions should work that much better. Single-link DVI requires almost 2Gbps throughput. Where 480Mbps was limiting, 5Gbps is more than promising. With its promised 4.
USB Power Delivery The USB PD specification is also closely intertwined with USB Type-C. Currently, smartphones, tablets, and other mobile devices often use a USB connection to charge. A USB 2.0 connection provides up to 2.5 watts of power — that'll charge your phone, but that's about it. A laptop might require up to 60 watts, for example. The USB Power Delivery specification ups this power delivery to 100 watts. It's bi-directional, so a device can either send or receive power.
5 System setup options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop-down list, if applicable. Tab Moves to the next focus area. NOTE: For the standard graphics browser only. Esc Moves to the previous page until you view the main screen.
● Read the current amount of memory or set the type of hard drive installed. Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference. CAUTION: Unless you are an expert computer user, do not change the settings for this program. Certain changes can cause your computer to work incorrectly. Accessing System Setup 1. Turn on (or restart) your computer. 2. After the white Dell logo appears, press F2 immediately.
System Configuration screen options Option Description Integrated NIC Allows you to configure the integrated network controller. The options are: ● Disabled ● Enabled ● Enabled w/PXE: This option is enabled by default. SATA Operation Allows you to configure the internal SATA hard-drive controller. The options are: ● Disabled ● AHCI ● RAID On: This option is enabled by default. Drives Allows you to configure the SATA drives on board. All drives are enabled by default.
Video screen options Option Description LCD Brightness Allows you to set the display brightness depending up on the power source (On Battery and On AC). NOTE: The video setting will be visible only when a video card is installed into the system. Security screen options Option Description Admin Password Allows you to set, change, or delete the administrator (admin) password. NOTE: You must set the admin password before you set the system or hard drive password.
Option Description ● ● ● ● ● ● ● ● ● Clear PPI Bypass for Enabled Commands Attestation Enable (This option is enabled by default) Key Storage Enable (This option is enabled by default) PPI Bypass for Disable Commands PPI Bypass for Clear Commands (This option is enabled by default) SHA-256: This option is enabled by default. Disabled Enabled (This option is enabled by default) NOTE: To upgrade or downgrade TPM1.2/2.0, download the TPM wrapper tool (software).
Option Description ● ● ● ● ● Replace from File—Replaces the current key with a key from a user-selected file Append from File—Adds a key to the current database from a user-selected file Delete—Deletes the selected key Reset All Keys—Resets to default setting Delete All Keys—Deletes all the keys NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings.
Power Management screen options Option Description AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected. Default setting: Wake on AC is not selected. Enable Intel Speed Shift Technology the option Enable Intel Speed Shift Technology option is enabled by default. Auto On Time Allows you to set the time at which the computer must turn on automatically.
Option Description ● Primarily AC use ● Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop. NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the Advanced Battery Charge Configuration option. Type-C This option lets you set the maximum power that can be drawn from the Type-C connector. Connector Power ● 7.
Manageability Option Description USB Provision The option "Enable USB Provision" is not selected by default. MEBx Hotkey The option Enable MEBx Hotkey is selected by default. Virtualization support screen options Option Description Virtualization Allows you to enable or disable the Intel Virtualization Technology. Enable Intel Virtualization Technology: This option is enabled by default.
Option Description Data Wipe This field allows users to erase the data securely from all internal storage devices. The following is list of devices affected: ● Internal SATA HDD/SSD ● Internal M.2 SATA SDD ● Internal M.2 PCIe SSD ● Internal eMMC BIOS Recovery This field allows you to recover from certain corrupted BIOS conditions from a recover file on the user primary hard drive or an external USB key.
3. Copy the BIOS setup program file to the bootable USB drive. 4. Connect the bootable USB drive to the computer that needs the BIOS update. 5. Restart the computer and press F12 . 6. Select the USB drive from the One Time Boot Menu. 7. Type the BIOS setup program filename and press Enter. The BIOS Update Utility appears. 8. Follow the on-screen instructions to complete the BIOS update. Updating the BIOS from the F12 One-Time boot menu Update your computer BIOS using the BIOS update.
Table 15. System and setup password (continued) Password type Description Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. You can create a system password and a setup password to secure your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data that is stored on your computer if it is not locked and left unattended.
1. Remove the base cover. 2. Disconnect the battery cable from the system board. 3. Remove the coin-cell battery. 4. Wait for one minute. 5. Replace the coin-cell battery. 6. Connect the battery cable to the system board. 7. Replace the base cover. Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell.
6 Software This chapter details the supported operating systems along with instructions on how to install the drivers. Topics: • • Operating system configurations Drivers and downloads Operating system configurations This topic lists the operating system supported by your system. Table 16. Operating systems Microsoft Windows Microsoft® Windows 10 Pro 64 bit Mircosoft® Windows 10 Home 64 bit Other Ubuntu 16.04 LTS 64-bit NeoKylin 6.
7 Troubleshooting Topics: • • • • • • • • • Handling swollen Lithium-ion batteries Enhanced Pre-Boot System Assessment ePSA diagnostics Built-in self-test (BIST) System diagnostic lights Recovering the operating system Real Time Clock reset Backup media and recovery options WiFi power cycle Drain residual flea power (perform hard reset) Handling swollen Lithium-ion batteries Like most laptops, Dell laptops use lithium-ion batteries. One type of lithium-ion battery is the lithium-ion polymer battery.
Enhanced Pre-Boot System Assessment ePSA diagnostics The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally.
4. Press the arrow in the lower-right corner to go to the page listing. The detected items are listed and tested. 5. To run a diagnostic test on a specific device, press Esc and click Yes to stop the diagnostic test. 6. Select the device from the left pane and click Run Tests. 7. If there are any issues, error codes are displayed. Note the error code and contact Dell. or 8. Shut down the computer. 9. Press and hold the Fn key, while pressing the power button, and then release both. 10.
How to invoke L-BIST Test: 1. Press the power button to start the system. 2. If the system does not start up normally, look at the battery status LED: ● If the battery status LED flashes an error code [2,7], the display cable may not be connected properly. ● If the battery status LED flashes an error code [2,8], there is a failure on the LCD power rail of the system board, hence there is no power supplied to the LCD. 3.
Table 18. LED codes (continued) Diagnostic light codes Problem description 2,3 No memory or Random-Access Memory (RAM) detected 2,4 Memory or Random-Access Memory (RAM) failure 2,5 Invalid memory installed 2,6 System board or chipset error 2,7 Display failure 2,8 LCD power rail failure, you must replace the system board.
● ● ● ● ● ● ● Ownership Tag Admin Password System Password HDD Password TPM on and Active Key Databases System Logs The following items may or may not reset based on your custom BIOS setting selections: ● The Boot List ● Enable Legacy OROMs ● Secure Boot Enable ● Allow BIOS Downgrade Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.
NOTE: For more information about performing a hard reset, see the knowledge base article 000130881 at www.dell.com/support.
8 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to Dell.com/support. 2. Select your support category. 3.
