Latitude 5285 2-in-1 Owner's Manual Regulatory Model: T17G Regulatory Type: T17G001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 System specifications.................................................................................................................................... 6 Processor specifications....................................................................................................................................................6 System specifications......................................................................................................................................................
Installing the system fan............................................................................................................................................27 Heat sink ...........................................................................................................................................................................27 Removing heat sink assembly...................................................................................................................................
Starting the camera application............................................................................................................................... 48 Hard drive options............................................................................................................................................................49 Identifying the hard drive in the BIOS.....................................................................................................................
1 System specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
Feature Memory type Specification • LPDDR3—2133 MHz Video specifications Feature Specification Type Integrated on system board UMA controller Intel Integrated HD Graphics 620 External display support Optional Dell Adapter - USB Type-C to HDMI/VGA NOTE: Supports VGA, DisplayPort, HDMI through the docking station (Dell Dock WD15).
Feature Specification Micro SIM Optional micro-SIM card slot (under the kickstand) Security Lock Other • Noble Wedge Lock slot • Optional contacted smart card reader and touch finger print reader • Windows Home Button • Power Button • I2C for the Dock Pin Keyboard connection Communication specifications Features Specification Wireless WiFi Display (Miracast) Wireless LAN Mobile Broadband (Optional) WiGig (Optional) • Qualcomm QCA61x4A 802.
Feature Specification Height 265.56 mm(10.55 inches) Width 185.06 mm (7.28 inches) Diagonal 312.42 mm (12.0 inches) Maximum resolution 1920x1280 Refresh rate 60 Hz Maximum viewing angles—horizontal +/-80° Maximum viewing angles—vertical +/-80° Pixel pitch 0.135 mm AC adapter specifications Feature Specification Type 45 W USB Type-C, 46 W small form factor (SFF) USB Type C and 65 W USB Type-C Input voltage 100 V AC–240 V AC Input current— maximum 1.3 A / 1.
Feature Specification 31.5 Whr: Length 177.6 mm (6.99 inches) Width 82.6 mm (3.25 inches) Height 5.5 mm (0.21 inch) Weight 135.0 g (0.29 lb) (126 GB m2 SATA) Voltage 11.4 VDC 42 WHr: Length 177.6 mm (6.99 inches) Width 82.6 mm (3.25 inches) Height 5.5 mm (0.21 inch) Weight 170 g (0.37 lb) Voltage 7.
Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Relative humidity Specifications —maximum Operating 10% to 90% (non-condensing) Storage 10% to 95% (non-condensing) Altitude— maximum Specifications Operating 0 m to 3048 m (0 to 10,000 ft) Non-operating 0 m to 10,668 m (0 ft to 35,000 ft) Airborne contaminant level G2 or lower as defined by ISA S71.
2 Using your tablet This section covers how to power on and turn off your tablet including how to install the micro SD and micro SIM cards.
Component M2.0x 1.1+1.7 M2.0X4.0 M1.6x3.0 M2.0X2.5 Smart card cage 3 SSD card 1 M1.6x3.0 Docking bracket M2.0X2.0 M2.0X3.5 2 Kickstand 4 2 (front) Camera module 1(rear) Antenna module System board 1 4 Recommended tools The procedures in this document may require the following tools: • Phillips screwdriver – #0 Phillips head screwdriver – #1 Phillips head screwdriver • Plastic scribe Deploying the kickstand 1 Hold the tablet vertically on a plane surface.
NOTE: The pegs at the bottom of the tablet allow the kickstand to open. Before Working Inside Your Tablet Use the following safety guidelines to help protect your tablet from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following condition exists: • You have read the safety information that shipped with your tablet.
NOTE: The color of your tablet and certain components may appear differently than shown in this document. To avoid damaging your tablet, perform the following steps before you begin working inside the tablet. 1 Ensure that your work surface is flat and clean to prevent the tablet cover from being scratched. 2 Turn off your tablet. 3 If the tablet is connected to a docking device (docked) such as the optional docking station or keyboard dock, un-dock it. 4 Disconnect the power adapter from the tablet.
NOTE: Ensure to turn off or disconnect power, to drain flea power before installing the micro SD and/or microSIM. 4 Slide the kickstand to an angle 135°, to microSD and micro-SIM cards slot. 5 Insert the SD card and/or micro-SIM cards into the slots indicated on the slots. 6 Align the cover with the groove on the tablet and slide it inside to secure the microSD and the micro-SIM cards.
Removing the display panel and display cable 1 Follow the procedure in Before working inside your tablet. 2 Remove the: a uSIM/microSD card NOTE: uSIM card slot is available only on tablets shipping with WWAN module. 3 Open the kickstand by holding the tablet vertically and pressing it down. Place the tablet with the display facing down. NOTE: You can also open the kickstand from the speaker recess area. 4 Place the tablet on a flat surface and lift the stand to reveal the base of the tablet.
6 Use a plastic scribe [1] to pry the edges [2] of the display panel starting from the bottom side first (near the docking port). NOTE: Flip the tablet so the LCD is upward.
7 Flip the display panel on a plane surface . 8 To disconnect the cables: a b Disconnect the battery cable on the system board [1]. Disconnect the display cable on the system board [2].
9 Lift the display panel from the tablet. Installing the display panel 1 Place the display panel on a plane surface. 2 Connect the display cable to the connector on the system board 3 Connect the battery cable to the connector on the system board. 4 Install the display panel on the tablet and press the edges until they snap in. 5 Flip the tablet and open the kickstand. 6 Replace the M1.6 x 3.0 screws to secure the tablet to the display panel.
d Disconnect the display cable from the connector on the display panel [4]. Installing the display cable 1 Connect the display cable to connector on the display panel. 2 Affix the tape to secure the display cable to the display panel. 3 Connect the touch module cable to connector on the display panel. 4 Affix the tape to secure the touch module cable to the display panel. 5 Install the: a b display panel uSIM/microSD card NOTE: uSIM card is installed only on tablets shipping with WWAN module.
3 To remove the SSD module: a b c Remove the M2.0 x 2.5 screw securing the SSD shield [1]. Lift the SSD shield away from the tablet [2]. Slide and lift the SSD module from the slot on the tablet [3]. Installing SSD module 1 Insert the SSD module into the connector on the system board. 2 Install the SSD shield on the SSD module. CAUTION: Align the five clips heads into the system board clips holes, to install the shield properly.
WLAN card Removing the WLAN card 1 Follow the procedure in Before working inside your tablet. 2 Remove the: 3 a uSIM/micrSD card b NOTE: uSIM card slot is available only on tablets shipping with WWAN module. display panel To remove the WLAN card: a b c Remove the M2.0 x 3.5 screw securing the WLAN bracket [1] . Disconnect the antenna cables from the WLAN card [2] . Lift and slide the WLAN card from the connector on the system board [3].
3 Insert the WLAN bracket to the WLAN card. 4 Replace the M2.0 x 3.5 screw to secure WLAN bracket. 5 Install the: a b display panel uSIM/microSD NOTE: uSIM card is installed only on tablets shipping with WWAN module. 6 Follow the procedure in After working inside your tablet. Speaker Removing the speaker 1 Follow the procedure in Before working inside your tablet. 2 Remove the: 3 a Micro SIM/micro SD card b NOTE: Micro SIM card slot is available only on tablets shipping with WWAN module.
Installing speaker 1 Insert the speaker in the block on the system board. 2 Connect the cables to the system board. 3 Press the speaker to glue it to the adhesive paste on the system. 4 Install the: a b Display panel uSIM/microSD NOTE: uSIM card is installed only on tablets shipping with WWAN module. 5 Follow the procedure in After working inside your tablet. Battery Lithium-ion battery precautions CAUTION: • Exercise caution when handling Lithium-ion batteries.
Installing the battery 1 Insert the battery into the slot on the tablet. 2 Replace the M2.0 x 4.0 screws to secure the battery to the tablet. 3 Install the: a b display panel uSIM/microSD card NOTE: uSIM card is installed only on tablets shipping with WWAN module. 4 Follow the procedure in After working inside your tablet. System fan Removing the system fan 1 Follow the procedure in Before working inside your tablet.
Installing the system fan 1 Align the system fan with screw holders on the system board. 2 Replace the M2.0 x 3.0 screws to secure the system fan to the system board. 3 Connect the system fan cable to the system board. 4 Install the: 5 a display panel b NOTE: uSIM card is installed only on tablets shipping with WWAN module. uSIM/microSD card Follow the procedure in After working inside your tablet.
b 3 Display panel To remove the heat sink assembly: a Peel the conductive tapes that secure the shielding cover [1]. b NOTE: Ensure to peel off the tape carefully, as any damage to the tape will need to raise a new order for conductive tapes. The tape secures the IR camera cable from any damage. Ensure to fix the tapes while installing or replacing the component. Gently remove the 4 conductive tapes, so that the conductive tapes can be reused.
Installing heat sink assembly 1 Align the heat sink assembly with screw holders on the system board. 2 Replace the M2.0 x 2.5 screws to secure the heat sink to the system board. NOTE: Tighten the screws on the system board in the order of the callout numbers [1, 2, 3, 4] as indicated on the heat sink. 3 Install the shielding covers on the heat sink assembly. NOTE: Affix the black tape / copper tape that secure the IR camera cable for model shipped with IR camera (optional).
Removing front camera 1 Follow the procedure in Before working inside your tablet. 2 Remove the: 3 a Micro-SIM and/or microSD card b NOTE: Micro-SIM card slot is available only on tablets shipping with WWAN module. Display panel To remove the front camera: a Remove the conductive tape covering the camera module, heatsink, antenna and shielding cover [1]. b c Gently pry and lift the shielding cover covering the front camera[2].
NOTE: Affix the adhesive tape that secures the front camera to the rear camera. 4 Place the shielding cover to secure the front camera module. NOTE: Handle the covering shield with care else it may break. 5 Affix the conductive tape covering the camera module, heatsink, antenna and shielding cover. 6 Install the: a b display panel uSIM/microSD card NOTE: uSIM card is installed only on tablets shipping with WWAN module. 7 Follow the procedure in After working inside your tablet.
Installing the rear camera 1 Insert the rear camera module into the slot on the tablet. 2 Replace the M1.6 x 3.0 screw to secure the rear camera module. 3 Connect the rear camera cable to the system board. 4 Install the: a b c front camera display panel uSIM/microSD NOTE: uSIM card is installed only on tablets shipping with WWAN module. 5 Follow the procedure in After working inside your tablet.
b 3 NOTE: uSIM card slot is available only on tablets shipping with WWAN module. display panel To disconnect the cables: a b c Disconnect the smart card cable from the smart card cage [1]. Remove the M2.0 x 2.5 screws from the smart card module [2]. Lift the smart card cage from the tablet [3]. Installing the smart card cage 1 Insert the smart cage into the slot on the tablet. 2 Replace the M2.0 x 2.5 screws screws to secure the smart card cage to the tablet.
Docking board Removing the docking board 1 Follow the procedure in Before working inside your tablet. 2 Remove the: 3 a uSIM/microSD card b c NOTE: uSIM card slot is available only on tablets shipping with WWAN module. display panel battery To release the docking board: a Disconnect the docking board cable from the system board [1]. b c d NOTE: The docking board FPC is obstructed by the speaker cable. Remove the right speaker first from the system to replace the docking board.
3 Connect the smart cable to the smart card module. 4 Install the: a b display panel uSIM/microSD card NOTE: uSIM card is installed only on tablets shipping with WWAN module. 5 Follow the procedure in After working inside your tablet. System Board Removing system board 1 Follow the procedure in Before working inside your tablet. 2 Remove the: 3 a uSIM/microSD card b c d e f NOTE: Micro-SIM card slot is available only on tablets shipping with WWAN module.
4 Un route the antenna cables from the routing clips [1,2, 3, 4]. 5 To remove the system board a b 36 Remove the M2.0 x 2.5 screws that secure the system board to the tablet [1]. Lift the system board from the tablet [2].
Installing system board 1 Align the system board with the screw holders on the tablet. 2 Tighten the M2.0 x 2.5 screws to secure the system board to the tablet. NOTE: Remember to align the Type-C port and tighten the two screws to secure the port to the system chassis. 3 Route the antenna cables through the routing clips and channels. 4 Connect the docking board cable, speaker cable and the USH board cable to the connectors on the system board.
Removing the coin cell battery Coin cell battery connector is located beneath the system board. 1 Follow the procedure in Before working inside your tablet. 2 Remove the: 3 a uSIM and/or microSD card b c d NOTE: uSIM card slot is available only on tablets shipping with WWAN module. display panel battery system board To remove the coin cell battery: a b Disconnect the coin cell battery cable from the connector beneath the system board. Lift the coin cell battery from the tablet.
NOTE: uSIM card is installed only on tablets shipping with WWAN module. 4 Follow the procedure in After working inside your tablet. Antenna Removing the antenna module 1 Follow the procedure in Before working inside your tablet. 2 Remove: 3 a uSIM and/or microSD card b c d e f NOTE: uSIM card slot is available only on tablets shipping with WWAN module.
Installing the antenna module 1 Insert the antenna module into the slot on the back cover of the tablet. 2 Tighten the M1.6 x 3 screw to secure the antenna module. 3 Route the antenna cables to the routing channels. 4 Affix the tape and the conductive tapes to secure the antenna cables.
Removing the USH board 1 Follow the procedure in Before working inside your tablet. 2 Remove the: 3 a uSIM/microSD card b c d NOTE: uSIM card slot is available only on tablets shipping with WWAN module. display panel battery smart card cage To disconnect the cables: a b c d e Lift the shield from the connector on the USH board [1]. Disconnect the NFC and fingerprint reader cables from the connectors on the USB board [2].
4 Connect the NFC and the fingerprint reader cables to the connectors on the system board. 5 Replace the shield on the USH board. 6 Install the: a b c d smart card cage battery display panel uSIM/microSD card NOTE: uSIM card is installed only on tablets shipping with WWAN module. 7 Follow the procedure in After working inside your tablet.
3 Technology and components This chapter details the technology and components available in the system. Topics: • Power adapter • Processors • Chipset • Memory features • Display options • Camera features • Hard drive options • Dell Active Pen Power adapter This system is shipped with 45 W or 65 W Type-C power adapters. WARNING: When you disconnect the power adapter cable from the tablet, grasp the connector, not the cable itself, and then pull firmly but gently to avoid damaging the cable.
Figure 1. Processor Verifying processor usage in task manager 1 Right click on the taskbar. Select Task Manager 2 You can also access the task manager by clicking CTRL+ALT+DEL keys. The Windows Task Manager window is displayed. 3 Click the Performance tab in the Windows Task Manager window. Verifying processor usage in resource monitor 1 Right click the on tablet. 2 Select Start Task Manager. The Windows Task Manager window is displayed.
3 Click the Performance tab in the Windows Task Manager window. The processor performance details are displayed. 4 Click Open Resource Monitor. Chipset The chipset is integrated on the processor. Identifying chipset in device manager on Windows 10 NOTE: The Chipset information displayed is a generic image and may be different from what is displayed. 1 Type Device Manager in the Ask me anything field. Device Manager window appears. 2 Expand System Devices and search for the chipset.
Memory features Latitude 5285 supports the following memory configurations: • 4G 1866MHz LPDDR3 - Intel Core i3-7100U • 8G 1866MHz LPDDR3 - Intel Core i5-7200U/ Intel Core i5-7300U • 16G 1866MHz LPDDR3 - Intel Core i7-7600U Verifying system memory in setup 1 Turn on or restart your tablet. 2 When the Dell logo appears, press F2. Entering BIOS setup message appears. 3 On the left pane, select Settings > General > System Information, The memory information is displayed on the right pane.
Testing memory using ePSA 1 Turn on or restart your tablet. 2 Perform one of the following actions after the Dell logo is displayed: a b c With keyboard—Press F12 Press Volume Up button before pressing the Power button to turn on the tablet. Release the Volume Up button, once the power sequence is initiated and ePSA will launch. The PreBoot System Assessment (PSA) is launched on your tablet. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop.
Camera features This system is shipped with front facing camera with 5 MP and rear facing camera with 8 MP Identifying the camera in Device Manager on Windows 10 1 In the Search box, type device manager, and tap to start it. 2 Under Device Manager, expand Imaging devices. Starting the camera To start the camera, open an application that uses the camera. For instance, if you tap the Skype software that is shipped with the 2-in-1, the camera turns on.
3 If the Camera App is not available in the apps list, search for it. Hard drive options This system supports M.2 SATA SSD, M.2 PCIe NVMe SSD, and M.2 PCIe NVMe SED. Identifying the hard drive in the BIOS 1 Turn on or restart your laptop. 2 When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
Dell Active Pen • Natural writing feel for a pen on paper experience • Industry leading accuracy, built with Wacom feel IT technologies • Active stylus with hovering and pressure-sensitive tip (2048 levels of pressure) • Magnetic attach feature with built-in magnet for increased fastening strength • Removed Pen clip and added Tethering functionality • Customizable* 2 barrel buttons and Top button • Quick launch and note taking over lock screen (requires Bluetooth pairing) • LED light to show
4 System setup System setup enables you to manage your tablet hardware and specify BIOS level options.
System setup options NOTE: Depending on the tablet and its installed devices, the items listed in this section may or may not appear. General screen options This section lists the primary hardware features of your tablet. Option Description System Information This section lists the primary hardware features of your tablet.
System Configuration screen options Option Description SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup. This technology is part of the SMART (Self-Monitoring Analysis and Reporting Technology) specification. This option is disabled by default. • USB Configuration Enable SMART Reporting This is an optional feature. This field configures the integrated USB controller.
Option Description • Never Keyboard Backlight with AC The Keyboard Backlight with AC option does not affect the main keyboard illumination feature. Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the backlight is enabled. This option is enabled by default. Keyboard Backlight Timeout on AC The Keyboard Backlight Timeout dims out with AC option. The main keyboard illumination feature is not affected.
Option Description System Password Allows you to set, change, or delete the system password. NOTE: Successful password changes take effect immediately. Default setting: Not set Strong Password Allows you to enforce the option to always set strong passwords. Default Setting: Enable Strong Password is not selected. NOTE: If Strong Password is enabled, the Admin and System passwords must contain at least one uppercase character, one lowercase character and be at least 8 characters long.
Option Description NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes are allowed CPU XD Support Allows you to enable the Execute Disable mode of the processor. Enable CPU XD Support—enabled by default Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator password is set.
Performance screen options Option Description Multi-Core Support This field specifies whether the process has one or all cores enabled. The performance of some applications improves with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core support for the processor. The installed processor supports two cores. If you enable Multi-Core Support, two cores are enabled. If you disable Multi-Core Support, one core is enabled.
Option Description Default setting: Disabled USB Wake Support Allows you to enable USB devices to wake the system from Standby. NOTE: This feature is only functional when the AC power adapter is connected. If the AC power adapter is removed during Standby, the system setup removes power from all the USB ports to conserve battery power. • Wake on the Dell USB-C dock Default setting: The option is enabled by default.
Option Description NOTE: When setup is running, this option has no effect. Setup works in Fn Key Only mode. Numlock Enable Allows you to enable the Numlock option when the tablet boots. Enable Numlock. This option is enabled by default. Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature.
Option Description VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel® Virtualization technology for direct I/O. Enable VT for Direct I/O - enabled by default. Trusted Execution This option specifies whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware capabilities provided by Intel Trusted Execution Technology.
System logs screen options Option Description BIOS Events Allows you to view and clear the System Setup (BIOS) POST events. Thermal Events Allows you to view and clear the System Setup (Thermal) events. Power Events Allows you to view and clear the System Setup (Power) events. Updating the BIOS It is recommended to update your BIOS (System setup) on replacing the system board or if an update is available. Ensure that your tablet battery is fully charged and connected to a power outlet.
NOTE: System and setup password feature is disabled. Assigning a system password and setup password You can assign a new System Password only when the status is in Not Set. To enter the system setup, press F2 immediately after a power-on or re-boot. 1 In the System BIOS or System Setup screen, select Security and press Enter. 2 Select System Password and create a password in the Enter the new password field. The Security screen is displayed.
5 Troubleshooting Enhanced Pre-boot System Assessment - ePSA The ePSA is a diagnostic utility available on the tablet. This utility includes a series of tests for a tablet's hardware. Customers can run these tests even if the computer lacks any media (hard drive, CD drive, etc.). If an ePSA-tested component fails, the system displays an error code and generates a beep code. Features: • Graphical User Interface.
Method 1 - Run the laptop LCD built-in self test - BIST 1 Power off the Dell laptop PC. 2 Disconnect any peripherals connected to the PC. Connect the AC adapter (charger) to the PC. 3 Make sure that the LCD (screen) is clean (no dust particles on the surface of the screen). 4 Press and hold D key and power on the PC to enter LCD built-in self test (BIST) mode. Continue to hold the D key, until you see color bars on the LCD (screen).
Tablet LED This section details the diagnostic features of the battery LED in a tablet. Diagnostic LED Tablets rely on the Battery LED light blinking amber/white pattern to determine failures listed in the following table: NOTE: • The blinking patterns will consist of 2 sets of numbers being represented by (First Group: Amber blinks, Second Group: White blinks) • First Group: The LED blinks 1 to 9 times followed by a brief pause with LED off at the interval of 1.5 seconds.
• Service Tag • Asset Tag • Ownership Tag • Admin Password • System Password • HDD Password • Key Databases • System Logs The following items may or may not reset based on your custom BIOS setting selections: • The Boot List • Enable Legacy OROMs • Secure Boot Enable • Allow BIOS Downgrade Identifying the AC adapter shipped with your tablet AC adapters are shipped based on customer requirements or based on regions.
6 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Go to Dell.com/support. 2 Select your support category.
