Dell Wyse Enhanced Microsoft Windows Embedded Standard 7P for Dell Latitude 3460 Wyse TC and Dell Latitude E7270 Wyse TC Administrator’s Guide
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Introduction....................................................................................................................................................5 About this Guide.................................................................................................................................................................5 Supported Products..............................................................................................................................................
Realtek HD Audio Manager............................................................................................................................................. 21 Setting the Region and Language.................................................................................................................................. 21 Sounds and Audio Devices..............................................................................................................................................
1 Introduction Supported clients running Wyse Enhanced Microsoft Windows Embedded Standard 7P provide access to applications, files, and network resources within Citrix, Microsoft, VMware and Dell vWorkspace environments, and other leading infrastructures. The mobile thin client contains a full featured Internet Explorer browser and thin client emulation software called Ericom — PowerTerm Session Manager.
Technical Support To access technical resources self-service portal, knowledge base, software downloads, registration, warranty extensions/RMAs, reference manuals, and so on, visit www.dell.com/wyse/support. If you still need help, you can call Customer Support at 1-800-800-9973 (toll free in U.S. and Canada). Hours of operation are from 6:00 A.M. to 5:00 P.M. Pacific Time, Monday through Friday. .
2 Getting Started This section describes the activities that you must perform to start using your thin client: To get started using your thin client, see: • Logging On, see Logging On • Using your Desktop, see Using Your Desktop • Before configuring your thin clients, see Before configuring your thin clients • Connecting to a Printer, see Connecting to a Printer • Connecting to a Monitor, see Connecting to a Monitor • Logging Off, see Logging Off NOTE: While it can be used in environments without
To log in as a different user or administrator: 1 Click Start Menu > Log off, to log off the current desktop and hold the Shift key until the logon window is displayed. 2 Log in using one of the following options: • Administrators — The default name is Administrator which is displayed automatically and default password is DellCCCvdi. • Users — The default name is User which is displayed automatically and default password is DellCCCvdi. IMPORTANT: Passwords are case-sensitive.
Before Configuring Your Thin Clients File Based Write Filter Utility, and NetXClean Utility are meant to protect your thin clients. These utilities prevent your thin client configurations from persisting after log off and restart. The local settings and profile configurations you set are removed by utilities. These utilities prevent undesired flash memory writes and clean-up extraneous information from being stored on the local disk.
Connecting to a Monitor Depending on your thin client model, with proper monitor cables, splitters or adapters you can connect to a monitor using the following: • A VGA (analog) monitor port • Display (digital) port • For E7270 platform HDMI & Mini DP Port • For 3460 platform HDMI and VGA port For more information on configuring dual display settings, see Dual Monitor Display.
3 Notable User Features When you log in to your thin client as a User, the Windows desktop displays certain notable extended features in the Programs menu. You can perform the following activities: • To browse the internet, use Internet Explore; Using the Internet Explorer. • View Dell Thin Client Application; see Using the Dell Thin Client Application. • Configure Citrix Receiver session services; see Using the Citrix Receiver.
• Client Information— Displays the following thin client device information.
NOTE: The information shown in the dialog box varies for different thin client devices and software releases. When you log in as a user, only few tabs such as Client Information, QFE, Installed Products, WDM Packages, Copyrights/Patents and About and Support are displayed. Dell Wyse Custom Fields To enter the configuration strings used by the WDM Software, use the Dell Wyse Custom Field dialog box. The configuration strings gives you the information regarding the location, user, administrator, and so on.
• To change the Default Domain • To change the Default Password CAD Tool The CAD Tool allows administrators to map the Ctrl+Alt+Del key combination of VDI applications to display the Ctrl+Alt+Del screen of the VDI application.
To configure a Remote Desktop Connection: 1 Log in as user or administrator. 2 On the taskbar, click the start button, and then click All Programs. 3 Click Remote Desktop Connection on the Programs menu, and then click Remote Desktop Connection. The Remote Desktop Connection dialog box is displayed. You can also double-click the Remote Desktop Connection icon on the desktop to open the Remote Desktop Connection dialog box. 4 In the Computer box, enter the computer or the domain name.
3 Enter your credentials, and then click Login. 4 Select a desktop from the list, and then click Connect. VMware Horizon Client connects to the selected desktop. After connection is established, you can view the client window. For more information, go to www.vmware.com., and refer to VMware Horizon View Client documentation. NOTE: For additional options, click the options icon in the upper-right corner of the VMware Horizon Client window.
4 Notable Administrator Features This chapter explains the Dell Wyse features included in the Control Panel. To open Control Panel, click Start > Control Panel.
You can use the Administrative Tools window to perform the following tasks: • Configuring the Component Services • Viewing the Events • Managing the Services Configuring the Component Services To access and configure the Component Services, Event Viewer and Local Services use the Component Services console. 1 Log in as an administrator. 2 On the Start menu, click Control Panel > Administrative Tools 3 From the Administrative Tools list, select Component Services.
To use TPM and BitLocker: 1 Ensure that the TPM-supported client is running the latest WE7P build, that also supports TPM. 2 Log in as an Administrator. a b c d e Enter the BIOS. On the BIOS configuration pane, click the Security tab and under TPM Support, enable TPM. For more information, see Accessing Thin Client BIOS Settings. The TPM Configuration pane appears. Select TPM Configuration and press Enter. Under Change TPM Status, press Enter and select Enabled and Activate.
For more information, refer Dell Wyse SCCM Guide at http://www.dell.com/wyse/manuals Device Manger: Bluetooth Wireless Connections You can access Bluetooth- enabled devices on your thin client device, if your thin client has optional Wireless Bluetooth capability. 1 To manage an existing Bluetooth device : a b c Go to Start > Control Panel > Device Manager Click Bluetooth Radios.
Adding Device To add a device to the thin client: 1 Click the Devices and Printers icon in Control Panel and open the Devices and Printers window. 2 To open and use the Add a Device wizard, click Add a Device. The Add a Device wizard session starts. You can use the wizard to add a device of your choice to the thin client. Display: Dual Monitor Display To configure the dual monitor settings, go to Start > Control Panel > Display > Change Display Settings.
To open the Region and Language dialog box, on the Start menu, click Control Panel, and then click Region and Language. The following keyboard languages are supported: NOTE: A language appropriate keyboard is required for any language other than English (US). Arabic Dutch Italian (142) Spanish Belgian Dutch English (UK) Latin American Spanish Variation Belgian French English (US) (default) Norwegian Swedish Brazilian (ABNT)+A34 Finnish Polish (214) Swiss French Canadian Eng.
• Change your picture. For more information, refer Managing Users and Groups with User Accounts. WDA Dell Wyse Device Agent (WDA) is a unified agent for all thin client management solutions. Installing the WDA on a thin client makes it manageable by Dell Wyse Device Manager (WDM). WDA UI enables user to configure WDM Server. Client can be connected to WDM Server by selecting WDM option from UI and providing mandatory values such as,valid WDM server IP, Port.
5 Additional Administrator Utility and Settings Information This chapter provides additional information about utilities and settings available for administrators.
• VNC Server — Upon successful thin client logon, the Windows VNC Server utility is automatically launched. VNC allows a thin client desktop to be accessed remotely for administration and support. See Using TightVNC to Shadow a Thin Client.
The File Based Write Filter can also be enabled/disabled through the command line or through the File Based Write Filter Enable/Disable desktop icons. The status (enabled/disabled) of the File Based Write Filter is displayed by the File Based Write Filter status icon in the system tray green indicates that the File Based Write Filter is enabled and red indicates that the File Based Write Filter is disabled.
• fbwfmgr /removeexclusion C: Removes the file or the directory from the exclusion list of the volume. That is, the file or directory is included within the protection of the File Based Write Filter. The removal of the exclusion will take effect after the next system reboot. The file or directory path must be an absolute path starting with \.
b FBWF Cache Settings area includes: • Amount of RAM to be used for FBWF Cache — Shows (in MB) the amount of RAM (in MB) that is to be used as File Based Write Filter cache for the next session. This value should be in the range of 16 MB to 1024 MB. There is an additional check that this value should not exceed 1/3 of Total Available RAM. • c Advanced Cache Settings area includes options to allow you to improve the effectiveness of cache memory (Cache Compression, Cache Preallocation, or None).
NetXClean purges selected directories, files, and profiles. It uses a configuration file to determine which directories and files to purge and what not to purge. To select different directories and files to purge, you must select them in the configuration file. NOTE: NetXClean purge selections are made by the manufacturer and should not be changed without manufacturer supervision.
• Delete/edit connections For information on the role of NetXClean in keeping the flash memory clean, see Understanding the NetXClean Utility. Mapping Network Drives Users and administrators can map network drives. However, to retain the mappings after the thin client is restarted, complete the following: 1 Log in as an administrator. 2 On the Start menu, click Computer. The Computer window is displayed. 3 Click the Computer button in the menu bar. A ribbon with command buttons is displayed.
• Password • Domain Name If you select the option— Network without a domain, then you may enter the Workgroup, and then click Next. NOTE: You can click Next even if you do not know the workgroup name. • Home Network — To apply the changes, you must restart the computer, and then click Finish. NOTE: Before restarting your computer, save any open files and close all programs.
TIP: For detailed information on using the User Accounts window, click the help icon and examples links provided throughout the wizards. For example, you can use the Windows Help and Support window click the help icon in the User Accounts window to search for items such as user profiles and user groups and obtain links to detailed steps on creating and managing these items. Creating User Accounts Only administrators can create new user accounts locally or remotely through VNC.
3 In the Computer name, domain, and workgroup settings section, click Change Settings. The System Properties dialog box is displayed. 4 click Change tab to rename the computer name. 5 In the computer name window, type the name for the thin client in the Computer name box, and then click OK. 6 In the confirmation dialog box, click OK to restart for applying the changes. 7 Click Close, and then Restart Now to apply the changes.
6 System Administration This chapter contains local and remote system administration information to help you perform the routine tasks needed to maintain your thin client environment.
Accessing Thin Client BIOS Settings While starting a thin client, a Dell logo is displayed for a short period. 1 During the start-up, press the F2 key. The BIOS Settings dialog box is displayed. 2 Change the BIOS Settings as given. Boot Sequence (As appearing in the BIOS): • Diskette Drive • Internal HDD • USB Storage Device • CD/DVD/CD-RW Drive • Onboard NIC BIOS Settings for E7270 platform: a Disable Secure Boot: Under Settings > Secure Boot.
• Configure a USB key to update or push firmware that you include on the USB key to target devices to upgrade firmware. • Configure a USB key to reimage the hardware that you include on the USB key to target devices to upgrade firmware. • Create replicate or duplicate USB keys containing the original contents for simultaneous usage on target devices by users in several locations at the same time.
NOTE: • To obtain the IP address of the administrator’s thin client, move the pointer over the TightVNC icon in the taskbar. • To configure TightVNC Server, the Default primary password is DELL. Using TightVNC to Shadow a Thin Client TightVNC Server starts automatically as a service upon thin client startup. The TightVNC Server service can also be stopped and started by using the Services window. 1 Log in as an administrator.
6 In the web access port box, select or type 5800. 7 In the Screen poling cycle box, select or type 1000. 8 Click OK. NOTE: For security, it is highly recommended that the Primary Password be changed for administrator use only immediately upon receipt of the thin client. Mobile broadband The Mobile broadband ( 4G LTE) is only available on E7270 and in USA Federal market which is TAA only.
A Using Dynamic Host Configuration Protocol (DHCP) This appendix contains the DHCP options you can use with your thin client. A thin client is initially configured to obtain its IP address and network configurations from a DHCP server, new thin client or a thin client reset to default configurations. A DHCP server can also provide the IP address or DNS name of the file server and the root-path location of software in Microsoft .msi form for access through the DHCP upgrade process.
name is given, the name must be resolvable by the DNS server(s) specified in Option 6. If the option provided by the server is blank or the server provides no value for the field, the machine on which the DHCP server resides is assumed to also be the file server. 162 Root path to the file server. Optional string. (FTP/HTTP/HTTPS). 163 SNMP Trap server IP Address list. Optional. 164 SNMP Set Community. Optional. 165 RDP startup published applications. Optional.
