Latitude 7285 2-in-1 Owner's Manual Regulatory Model: T02J Regulatory Type: T02J001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your tablet. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 System specifications.................................................................................................................................... 6 Processor specifications....................................................................................................................................................6 System specifications......................................................................................................................................................
Audio board.......................................................................................................................................................................29 Removing the audio port...........................................................................................................................................29 Installing the audio port.............................................................................................................................................
Key Features of Thunderbolt 3 over USB Type-C .................................................................................................51 Thunderbolt Icons...................................................................................................................................................... 52 Dell Active Pen ................................................................................................................................................................
1 System specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
Memory specifications Feature Specification Memory connector Onboard memory Memory capacity 8 GB and 16 GB (on board) Memory type LPDDR3—1866 MHz Video specifications Feature Specification Type Integrated on system board UMA controller Intel Integrated HD Graphics 615 External display support Optional Dell Adapter - USB Type-C to HDMI/VGA/ Ethernet/USB 3.0/DisplayPort NOTE: Supports VGA, DisplayPort, HDMI through the docking station.
Feature Specification USIM Optional micro-SIM card slot Security Lock Noble Wedge Lock slot Other • Windows Home Button • Power Button • I2C for the Dock Pin Keyboard connection Communication specifications Features Specification Wireless LAN Intel Dual-Band Wireless-AC 8265 Wi-Fi + BT 4.2 Wireless Card (2x2).
Feature Specification Maximum viewing angles—horizontal +/-80° Maximum viewing angles—vertical +/-80° Pixel pitch 0.135 mm AC adapter specifications Feature Specification Type 45 W USB Type-C Input voltage 100 V AC–240 V AC Input current— maximum 1.5 A Input frequency 50 Hz to 60 Hz Output current 3.34 A (continuous) Rated output voltage 20 VDC Weight 0.64 lbs (0.29 kg) Dimensions • 1.1 x 1.9 x 4.
Feature Specification 34 Whr Long Life Cycle Battery (2cell): Length 233.06 mm (9.170 inches) Width 90.73 mm (3.572 inches) Height 5.9 mm (0.232 inch) Weight 250.00 g (0.55 lb) Voltage 11.4 VDC Temperature range Operating • Charge: 0°C to 50°C (32°F to 122°F) • Discharge: 0°C to 70°C (32°F to 158°F) Non-operating - 20°C to 85°C (- 4°F to 185°F) Life span 300 discharge per charge cycles Physical specifications Feature Specification Weight - Tablet only 1.5 lb (0.
Feature Battery life Stylus Tip Specification • Primary AAAA: 12 months for 3 hours/day, 5 days/week • 319 coin cell (2x): 12 months or more • Tip — 0.11 inch (2.8 mm) • Diameter —0.07 inch (1.8 mm) Wireless charging mat specifications Feature Specification Model Number PM30W17 PTU Rated Power 20W (AirFuel mode) 30W (Dell on Dell mode) Weight 645 g (Charging Mat only) Dimension: Legnth 12.28 inch (312.00 mm) Width 11.17 inch (283.82 mm) Height 0.69 inch (17.73 mm) DC Cable length 2.
2 Using your tablet This section covers how to power on and turn off your tablet including how to install the micro SD and micro SIM cards. Topics: • Turning off Your Tablet • Before Working Inside Your Tablet • After working inside your tablet Turning off Your Tablet Turning off your tablet completely shuts down your tablet.
NOTE: You can also turn off your tablet without sliding down the screen. Press and hold the Power button for >10 seconds to turn off your tablet. You can perform this force shutdown, if your tablet is not responding / behaving unexpectedly or touch is not working. 2 To turn off your tablet using the charms menu: a Swipe from the right edge of the display to access the Charms menu. b Touch Settings —> Power —> Shut down to turn off the tablet.
3 If the tablet is connected to a docking device (docked) such as the optional docking station or keyboard dock, un-dock it. 4 Disconnect the power adapter from the tablet. 5 Press and hold the power button for a few seconds to remove the flea power from the system board. CAUTION: To guard against electrical shock, always unplug your tablet from the electrical outlet.
3 Removing and Installing components This section provides detailed information on how to remove or install the components from your tablet.
4 You can perform the same steps to remove the microSIM. microSD card 1 Insert a paperclip or a microSD card removal tool into the pinhole on the microSD card tray [1]. 2 Insert the microSD card into the slots indicated on the slot [2]. 3 Align the cover with the groove on the tablet and slide it inside to secure the microSD [3].
4 You can perform the same steps to remove the microSD. Display Panel Removing the display panel 1 Follow the procedure in Before working inside your tablet. 2 Remove the microSIM card and microSD card. 3 To release the display panel (with plastic scribe): a b Remove the M2x4 (4) screws that secure the display panel to the tablet [1]. Use a plastic scribe to remove the microSIM/microSD cover [2].
4 Insert a plastic scribe into the microSIM/microSD slot. 5 Pry the edges starting from microSIM/microSD slot [1, 2].
6 To release the display panel (with suction cup): a Remove the M2x4 (4) screws that secure the display panel to the tablet [1]. b Attach a suction cup to the display panel above the left docking slot, located at the bottom of the system, while inserting a plastic scribe into the left docking slot to stabilize the system, and then carefully pull open the display panel using the suction cup.
7 Lift the display panel from the tablet. 8 Slide the display panel [1], and flip the display panel [2].
CAUTION: Do not open the display panel more than 90 degrees as this may damage the display cable. 9 Before removing display panel: a b 10 Gently place the bottom edge of the display panel inside the bottom edge of the rear cover. Flip open the display panel to a 180 degree angle and lay it flat on the surface. To disconnect the display cable: a b c d Remove the M1.6x2.5 (1) screw that secures the metal bracket on the system board [1]. Lift the metal tab and disconnect the battery cable [2].
e f Lift the metal tab from the system board [5]. Lift the tab and disconnect the display cable [6]. NOTE: Only disconnect the display cable from the system board. DO NOT disconnect the display cable from the display panel. 11 22 Remove the display panel from the tablet.
Installing the display panel 1 Place the display panel on a plane surface. 2 Connect the display cable to the connector on the system boar NOTE: Make sure to insert the cable under the clips, if not, the system may not display video after reassembling. 3 Place the metal bracket and replace the M1.6x2.5 (2) screws to secure the display panel. 4 Connect the battery cable to the connector on the system board. 5 Place the metal bracket and replace the M1.6x2.
NOTE: Once the battery cable is disconnected, practice caution not to damage the battery connector on the system board. The pins of the battery connector are extremely fragile, be careful not to bend the pins. NOTE: For defective system boards, technicians must always ensure that they attach the battery connector cap when re-packaging it for return. Installing the battery 1 Insert the battery into the slot on the tablet. 2 Replace the M2x3 (4) screws to secure the battery to the tablet.
b c Remove the M2x1.5 (2) screws that secure the power button board on the tablet [2]. Slide and remove the power button board from the tablet [3]. Installing the power button board 1 Insert the power button board into the slot on the tablet. 2 Replace the M2x1.5 (2) screws to secure the power button board to the tablet. 3 Connect the power button board cable and close the latch on the tablet.
a b c d Remove the M2x2.0 (1) screw securing the WLAN bracket [1]. Lift the WLAN bracket away from the system board [2]. Disconnect the antenna cables from the WLAN card [3]. Slide and lift the WLAN card from the connector on the system board 4]. Installing the WLAN card 1 Insert the WLAN card into the connector on the system board. 2 Connect the antenna cables to the WLAN card. 3 Insert the WLAN bracket to the WLAN card. 4 Replace the M2x2.0 (1) screw to secure the WLAN bracket.
b c 3 display panel battery To remove the SSD module: a b c Remove the M2x2.0 (1) screw securing the SSD shield [1]. Lift the SSD shield away from the tablet [2]. Slide and lift the SSD module from the slot on the tablet [3]. Installing the SSD module 1 Insert the SSD module into the connector on the system board. 2 Install the SSD shield on the SSD module. 3 Replace the M2x2.0 (1) screw to secure SSD shield. 4 Install the: NOTE: Align the shield carefully or else it may break.
WWAN card Removing the WWAN card 1 Follow the procedure in Before working inside your tablet. 2 Remove the: a b c 3 microSIM card and microSD card display panel battery To remove the WWAN card: a b c d Remove the M2x2.0 (1) screw securing the WWAN bracket [1]. Lift the WWAN bracket from the tablet [2]. Disconnect the antenna cables from the WWAN card [3]. Slide and lift the WWAN card from the connector on the system board [4].
4 Replace the M2x2.0 (1) screw to secure WWAN bracket. 5 Install the: a battery b display panel c microSIM card and microSD card 6 Follow the procedure in After working inside your tablet. Audio board Removing the audio port 1 Follow the procedure in Before working inside your tablet. 2 Remove the: a microSIM card and microSD card b display panel c battery 3 To remove the audio port: a Lift the latch and disconnect the audio port connector [1]. b Peel the audio port cable from the tablet [2].
Installing the audio port 1 Place and insert the audio port into the connector on the system board. 2 Replace the M2X3 (2) screw to secure audio port on the system board. 3 Affix the audio port on the system board. 4 Connect the audio port cable to the connector. 5 Install the: a b c 6 battery display panel microSIM card and microSD card Follow the procedure in After working inside your tablet.
Installing the front camera 1 Insert the camera module into the slot on the tablet. 2 Replace the M1.6x2.5 (2) screws to secure the front camera module. 3 Connect the front camera cable to the system board.. 4 Install the: a b c 5 battery display panel microSIM card and microSD card Follow the procedure in After working inside your tablet. Rear facing camera Removing the rear camera 1 Follow the procedure in Before working inside your tablet.
a b c 3 To disconnect front camera cable: a b 4 Lift the latch and disconnect the front camera cable [1]. Remove the front camera cable from the system board [2]. To remove the rear camera: a b c 32 microSIM card and microSD card display panel battery Disconnect the rear camera cable from the system board [1]. Remove the M1.6x2.5 (1) screw securing the rear camera module [2]. Lift the camera module from the tablet [3].
Installing the rear camera 1 Insert the rear camera module into the slot on the tablet. 2 Replace the M1.6x2.5 (1) screw to secure the rear camera module. 3 Connect the rear camera cable to the system board. 4 Connect the front camera cable to the system board. 5 Install the: a b c 6 battery display panel microSIM card and microSD card Follow the procedure in After working inside your tablet.
c d 3 battery front facing camera To remove the coin cell battery: a b Disconnect the coin cell battery cable from the connector on the system board [1]. Pry the coin cell battery to release from the adhesive and lift it away from the system board [2]. Installing the coin cell battery 1 Place the coin cell battery into the slot on the system board. 2 Connect the coin cell battery cable to the connector on the system board.
Docking board Removing the docking board 1 Follow the procedure in Before working inside your tablet. 2 Remove the: a b c 3 microSIM card and microSD card display panel battery To release the docking board: a b c d Disconnect the docking board cable from the system board [1]. Remove the M1.6x4 (2) screws securing the docking board bracket to the docking board [2]. Remove the docking board bracket [3]. Lift the docking board from the tablet [4].
3 Replace the M1.6x4 (2) screws to secure the docking board to the tablet. 4 Connect the docking board cable to the connector on the system board. 5 Install the: a b c 6 battery display panel microSIM card and microSD card Follow the procedure in After working inside your tablet. Thunderbolt over Type-C USB bracket Removing the thunderbolt over Type-C bracket 1 Follow the procedure in Before working inside your tablet.
Installing the thunderbolt over Type-C USB bracket 1 Insert the thunderbolt over Type-C USB bracket into the slot on the tablet. 2 Replace the M2x2.0 (3) screws to secure the thunderbolt over Type-C USB bracket to the tablet. 3 Install the: a b c 4 battery display panel microSIM card and microSD card Follow the procedure in After working inside your tablet. System Board Removing the system board NOTE: Heat sink is not a separate service part but is included with the system board.
4 To remove system board: a b 38 Remove the M1.6x1.5 (4) screw that secures the system board to the tablet [1]. Lift the system board from the tablet [2].
Installing the system board 1 Align the system board with the screw holders on the tablet. 2 Replace the M1.6x1.5 (4) screws to secure the system board to the tablet. 3 Connect the USH board cable, docking board cable, audio board cable, power button cable to the connectors on the system board.
4 To remove the speaker: a b Peel the speaker adhesive cable from the tablet [1]. Lift the speaker from the tablet [2]. Installing the speaker 1 Align the speaker with the holders on the tablet. 2 Affix the speaker adhesive tape on the tablet.
3 Route the WLAN cable through the retention clips on the tablet. 4 Install the: a system board b thunderbolt over Type-C USB bracket c coin cell battery d rear camera e front camera f WWAN card g SSD card h WLAN card i battery j display panel k microSIM card and microSD card 5 Follow the procedure in After working inside your tablet. Back cover Replacing the back cover 1 Follow the procedure in Before working inside your tablet.
4 Install the following component: a b c d e f g h i j k l m n 5 42 system board thunderbolt over Type-C USB bracket docking board coin cell battery rear camera front camera audio port WWAN card SSD card WLAN card power button board battery display panel microSIM card and microSD card Follow the procedure in After working inside your tablet.
4 Technology and components This chapter details the technology and components available in the system. Topics: • Power adapter • Processors • Chipset • Memory features • Display options • Camera features • Hard drive options • Drivers • Thunderbolt over Type-C • Dell Active Pen • Wireless charging mat Power adapter This system is shipped with 45 W Type-C power adapter.
• Optional Intel vPro technology (on i5/i7) with Active Management Technology 11.6 • Intel Rapid Storage Technology NOTE: Windows 7 and 8 are not supported by systems with 7th generation processors Chipset The chipset is integrated on the processor. Memory features Latitude 7285 2-in-1 supports the following memory configurations: • 8 GB 1866MHz LPDDR3 • 16 GB 1866MHz LPDDR3 Display options This tablet is shipped with 12.
3 If the Camera App is not available in the apps list, search for it. Hard drive options This system supports M.2 SATA SSD, M.2 PCIe NVMe SSD, and M.2 PCIe NVMe SED.
Drivers This section lists the drivers associated with the components shipped with your tablet. System drivers Figure 1.
Disk driver Figure 2.
Sound, video and game controller drivers Figure 3.
Storage controller drivers Figure 4.
Network drivers Figure 5. Network drivers Graphics driver Figure 6.
Thunderbolt over Type-C Thunderbolt is a hardware interface that combines data, video, audio, and power in a single connection. Thunderbolt combines PCI Express (PCIe) and DisplayPort (DP) into one serial signal, and additionally provides DC power, all in one cable. Thunderbolt 1 and Thunderbolt 2 use the same connector as miniDP (DisplayPort) to connect to peripherals, while Thunderbolt 3 uses a USB Type-C connector. Figure 7.
Thunderbolt Icons 52 Technology and components
Dell Active Pen • Natural writing feel for a pen on paper experience • Industry leading accuracy, built with Wacom feel IT technologies • Active stylus with hovering and pressure-sensitive tip (2048 levels of pressure) • Magnetic attach feature with built-in magnet for increased fastening strength • Removed Pen clip and added Tethering functionality • Customizable* 2 barrel buttons and Top button • Quick launch and note taking over lock screen (requires Bluetooth pairing) • LED light to show
Wireless charging mat • PM30W17 is an AirFuel certified resonant type wireless charging mat. • Offers easy and convenient charging for notebooks. • Charge your notebook conveniently by simply placing it on the mat without having to plug in power cables. • Compatible with selected Dell notebooks. • Suitable for Category 5 AirFuel certified PRUs.
5 System setup System setup enables you to manage your tabletdesktopnotebook hardware and specify BIOS level options.
Option Description • Device Information: Displays M.2 PCIe SSD-0, M.2 PCIe SSD-1Passthrough MAC address, Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, Wi-Fi Device, WiGig Device, Cellular Device, Bluetooth Device Battery Information Displays the battery status health and whether the AC adapter is installed.
Option Description If USB port is disabled, the OS cannot see any device attached to this port. The options are: • Enable USB Boot Support (selected by default) • Enable External USB Port (selected by default) NOTE: A USB Keyboard and/or mouse connected to the platforms USB ports will continue to function within BIOS Setup if this options is disabled. Dell Type-C Dock Configuration This field lets you always allow Dell docks.
Option Description • 5 sec • 10 sec (selected by default) • 15 sec • 30 sec • 1 min • 5 min • 15 min • Never Keyboard Backlight with AC The Keyboard Backlight with AC option does not affect the main keyboard illumination feature. Keyboard Illumination will continue to support the various illumination levels. This field has an effect when the backlight is enabled. This option is enabled by default.
Option Description Default Setting: Enable Strong Password is not selected. NOTE: If Strong Password is enabled, the Admin and System passwords must contain at least one uppercase character, one lowercase character and should be at least 8 characters long. Password Configuration Password Bypass Password Change Allows you to specify the minimum and maximum password lengths of the Administrator and System passwords.
Option Description Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator password is set. Master password lockout This option is not enabled by default. Default Setting: This option is disabled. Secure Boot screen options Option Description Secure Boot Enable This option enables or disables the Secure Boot feature.
Option Description • 64 MB • 128 MB (selected by default) Performance screen options Option Description Multi-Core Support This field specifies whether the process has one or all cores enabled. The performance of some applications improves with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core support for the processor. The installed processor supports two cores. If you enable Multi-Core Support, two cores are enabled.
Option Description USB Wake Support • Disabled (selected by default) • Every Day • Weekdays • Select Days Allows you to enable USB devices to wake the system from Standby. NOTE: This feature is only functional when the AC power adapter is connected. If the AC power adapter is removed during Standby, the system setup removes power from all the USB ports to conserve battery power.
POST behavior screen options Option Description Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters. Default setting: Enable Adapter Warnings Keypad (Embedded) Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard. • Fn Key Only (selected by default) • By Numlock NOTE: When setup is running, this option has no effect. Setup works in Fn Key Only mode.
Option Description • Enable Sign of Life Keyboard Backlight Indication Manageability Option Description USB provision Enable USB provision is not selected by default MEBX Hotkey Allows you to specify whether the MEBx Hotkey function should enabled during the system boot. Enable MEBX Hotkey selected by default. Virtualization support screen options Option Description Virtualization Allows you to enable or disable the Intel Virtualization Technology.
Maintenance screen options Option Description Service Tag Displays the Service Tag of your computer. Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default. BIOS Downgrade This controls flashing of the system firmware to previous revisions. Option 'Allow BIOS downgrade' is enabled by default. Data Wipe This field allows users to erase the data securely from all internal storage devices.
The Drivers and Downloads page opens. 8 On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS. 9 Identify the latest BIOS file and click Download File. You can also analyze which drivers need an update. To do this for your product, click Analyze System for Updates and follow the instructions on the screen. 10 Select your preferred download method in the Please select your download method below window, click Download File. The File Download window appears.
Deleting or changing an existing system and/or setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot. 1 In the System BIOS or System Setup screen, select System Security and press Enter. The System Security screen is displayed.
6 Troubleshooting Enhanced Pre-boot System Assessment (ePSA) The ePSA is a diagnostic utility available on the tablet. This utility includes a series of tests for a tablet's hardware. Customers can run these tests even if the computer lacks any media (hard drive, CD drive, etc.). If an ePSA-tested component fails, the system displays an error code and generates a beep code. Features: • Graphical User Interface.
Tablet LED This section details the diagnostic features of the battery LED in a tablet. Diagnostic LED Tablets rely on the Battery LED light blinking amber/white pattern to determine failures listed in the following table: NOTE: • The blinking patterns will consist of 2 sets of numbers being represented by (First Group: Amber blinks, Second Group: White blinks) • First Group: The LED blinks 1 to 9 times followed by a brief pause with LED off at the interval of 1.5 seconds.
• Service Tag • Asset Tag • Ownership Tag • Admin Password • System Password • HDD Password • Key Databases • System Logs The following items may or may not reset based on your custom BIOS setting selections: • The Boot List • Enable Legacy OROMs • Secure Boot Enable • Allow BIOS Downgrade Identifying the AC adapter shipped with your notebooktablet AC adapters are shipped based on customer requirements or based on regions.
7 Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Go to Dell.com/support. 2 Select your support category.