H018bk3.book Page 1 Monday, October 14, 2002 2:26 PM Dell™ Inspiron™ 8200 Owner’s Manual w w w. d e l l . c o m | s u p p o r t . d e l l .
1H018bk3.book Page 2 Monday, October 14, 2002 2:26 PM Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Tell Me How help file.
1H018bk3.book Page 3 Monday, October 14, 2002 2:26 PM Contents CAUTION: Safety Instructions 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 General Power . . . . . . . . . . . . . . . . . . . Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Air Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . EMC Instructions . . . . . . . . . . . . . . . . . . . . . . . . When Using Your Computer . .
1H018bk3.book Page 4 Monday, October 14, 2002 2:26 PM Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Setting Up Your Internet Connection Copying CDs Using Easy CD Creator Basic . . . . . . . . . . . . . . . . . Using Blank CD-R Discs or Blank CD-RW Discs Helpful Tips . . . . . . . . 40 40 . . . . . . . . . . . . . . . . . . . . . . . Turning Off the Computer About the Module Bay .
1H018bk3.book Page 5 Monday, October 14, 2002 2:26 PM Power Protection Devices . . . . . . . . . . . . . . . . . . . . . 65 Surge Protectors . . . . . . . . . . . . . . . . . . . . . . . . 66 Line Conditioners . . . . . . . . . . . . . . . . . . . . . . . . 66 . . . . . . . . . . . . . 66 . . . . . . . . . . . . . . . . . . . . . . . . . . 70 . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Uninterruptible Power Supply Devices .
1H018bk3.book Page 6 Monday, October 14, 2002 2:26 PM If you cannot eject the CD, CD-RW, or DVD drive tray . . . . . 85 . . . . . . 85 . . . . . . . . . . . . . . . 86 If you hear an unfamiliar scraping or grinding sound If the CD-RW drive stops writing . If you have problems with a hard drive . . . . . . . . . . . . . 86 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . 86 Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . 87 . . . . . . . . . . . . . . .
1H018bk3.book Page 7 Monday, October 14, 2002 2:26 PM Reinstalling Microsoft® Windows® XP . Before You Reinstall . . . . . . . . . . . . . . 99 . . . . . . . . . . . . . . . . . . . . . . 99 Reinstalling Windows XP . . . . . . . . . . . . . . . . . . . . 99 . . . . . . . . . . . . . . . 102 . . . . . . . . . . . . . . . . . . . . 104 . . . . . . . . . . . . . . . . . . . . . . . . . 105 Reinstalling Drivers and Software 3 Adding and Replacing Parts Replacing the Palm Rests Adding Memory .
1H018bk3.book Page 8 Monday, October 14, 2002 2:26 PM Limited Warranty Terms for Canada . . . . . . . . . . . . . . 149 . . . . . . . . . . . . . . . 152 . . . . . . . . . . . . . . . . . 153 "Total Satisfaction" Return Policy . Dell Software and Peripherals One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) . . ® . . . . . . . . . . Intel Warranty Statement for Pentium and Celeron® Processors Only (U.S. and Canada Only) Index 8 Conte n ts 154 ® . . . . . . . .
1H018bk3.book Page 9 Monday, October 14, 2002 2:26 PM CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. General • Do not attempt to service the computer yourself unless you are a trained service technician. Always follow installation instructions closely.
1H018bk3.book Page 10 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m CAUTION: Safety Instructions (continued) • To help avoid the potential hazard of electric shock, do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during an electrical storm. Do not use your computer during an electrical storm unless all cables have been disconnected and the computer is operating on battery power.
1H018bk3.book Page 11 Monday, October 14, 2002 2:26 PM CAUTION: Safety Instructions (continued) • If you are using a multiple-outlet power strip, use caution when plugging the AC adapter’s power cable into the power strip. Some power strips may allow you to insert the plug incorrectly. Incorrect insertion of the power plug could result in permanent damage to your computer, as well as risk of electric shock and/or fire.
1H018bk3.book Page 12 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m CAUTION: Safety Instructions (continued) Air Travel • Certain Federal Aviation Administration regulations and/or airline-specific restrictions may apply to the operation of your Dell computer while you are on board an aircraft.
1H018bk3.book Page 13 Monday, October 14, 2002 2:26 PM When Using Your Computer Observe the following safe-handling guidelines to prevent damage to your computer: • When setting up the computer for work, place it on a level surface. • When traveling, do not check the computer as baggage. You can put your computer through an X-ray security machine, but never put your computer through a metal detector.
1H018bk3.book Page 14 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m When Using Your Computer (continued) • Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then stroke the cloth across the display in one direction, moving from the top of the display to the bottom. Remove moisture from the display quickly and keep the display dry. Longterm exposure to moisture can damage the display.
1H018bk3.book Page 15 Monday, October 14, 2002 2:26 PM When Using Your Computer (continued) 4 Ground yourself by touching the unpainted metal surface of the I/O panel on the back of the computer. While you work, periodically touch the I/O panel to dissipate any static electricity that might harm internal components. Protecting Against Electrostatic Discharge Static electricity can harm electronic components inside your computer.
1H018bk3.book Page 16 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Ergonomic Computing Habits CAUTION: Improper or prolonged keyboard use may result in injury. CAUTION: Viewing the display or external monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following ergonomic guidelines when setting up and using your computer: 16 • Position your computer directly in front of you as you work.
1H018bk3.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.
1H018bk3.
1H018bk3.book Page 20 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m A Tour of Your Computer Front View display latch Dell AccessDirect buttons display volume control buttons device status lights microphone air vent power button keyboard status lights keyboard touch pad/track stick buttons track stick touch pad module bay battery bay D I S P L A Y L A T C H — Keeps the display closed.
1H018bk3.book Page 21 Monday, October 14, 2002 2:26 PM DEVICE STATUS LIGHTS Turns on when you turn on the computer. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing. Turns on steadily or blinks when the computer is in a power management mode. It also blinks to indicate battery charge status. If the computer is connected to an electrical outlet, the follows: – Solid green: The battery is charging.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 22 Monday, October 14, 2002 2:26 PM A I R V E N T S — The computer uses an internal fan to create airflow through the vents, which prevents the computer from overheating. HINT: The computer turns on the fans when the computer gets hot. The fans may make noise, which is normal and does not indicate a problem with the fans or the computer CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents.
1H018bk3.book Page 23 Monday, October 14, 2002 2:26 PM K E Y B O A R D — The keyboard includes a numeric keypad as well as the Microsoft® Windows® logo key . For information on supported keyboard shortcuts, see page 47. TR A C K S T I C K — Use the track stick and track stick buttons as you would use a mouse. See page 49 for more information. TO U C H P A D — Use the touch pad and touch pad buttons as you would use a mouse. See page 49 for more information.
1H018bk3.book Page 24 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NOTICE: Turn off your computer by performing a Windows shutdown (see page 42). Otherwise, you may lose data. M I C R O P H O N E — Allows you to record audio. V O L U M E C O N T R O L B U T T O N S — Increase or decrease the speaker volume with these buttons. Alternatively, you can increase speaker volume by pressing and decrease speaker volume by pressing .
1H018bk3.book Page 25 Monday, October 14, 2002 2:26 PM F I X E D O P T I C A L D R I V E — Accommodates devices such as a CD drive, DVD drive, CD-RW drive, or CD-RW/DVD combo drive. S-V I D E O TV- O U T C O N N E C T O R Connects your computer to a TV. Also connects S/PDIF capable devices using the TV/digital audio adapter cable. For more information, see "Playing CDs and Movies" in the Tell Me How help file.
1H018bk3.book Page 26 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NETWORK CONNECTOR Connects the computer to a network. The lights next to the connector indicate activity for both wired and wireless network communications. For information on using the network adapter, see the online network adapter documentation supplied with your computer. To access device user’s guides, see the Tell Me How help file. To access the help file, see page 72.
1H018bk3.book Page 27 Monday, October 14, 2002 2:26 PM Right Side View PC Card slots speaker hard drive bay air vents security cable slot infrared sensor audio connectors IEEE 1394 connector S P E A K E R S — Press the volume control buttons or volume control keyboard shortcuts to adjust the volume of the integrated speakers. For more information, see page 47. S E C U R I T Y C A B L E S L O T — Lets you attach a commercially available antitheft device to the computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 28 Monday, October 14, 2002 2:26 PM NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot. H A R D D R I V E — Reads and writes data on a hard disk. I N F R A R E D S E N S O R — The infrared sensor lets you transfer files from your computer to another infrared-compatible device without using cable connections.
1H018bk3.book Page 29 Monday, October 14, 2002 2:26 PM PC C A R D S L O T — Has two connectors that support various types of PC Cards, including modems and network adapters. For more information, see "Using PC Cards" in the Tell Me How help file. To access the help file, see page 72. AUDIO CONNECTORS Attach record/playback devices, such as cassette players and CD players, to the connector. Attach headphones or speakers to the Attach a microphone to the connector. connector.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 30 Monday, October 14, 2002 2:26 PM air vents PS/2 connector docking connector serial connector parallel connector AC adapter connector video connector USB connectors (2) A I R V E N T S — The computer uses an internal fan to create airflow through the vents, which prevents the computer from overheating. HINT: The computer turns on the fans when the computer gets hot.
1H018bk3.book Page 31 Monday, October 14, 2002 2:26 PM The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
1H018bk3.book Page 32 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m VIDEO CONNECTOR Connects an external monitor. See "Using the Display" in the Tell Me How help file. To access the help file, see page 72. DOCKING CONNECTOR HINT: Docking devices may not be available in all countries. Connects the optional docking device. A docking device allows you to easily use external devices with your computer, such as an external keyboard, mouse, and monitor.
1H018bk3.book Page 33 Monday, October 14, 2002 2:26 PM US B C O N N E C T O R Connects USB devices, such as a mouse, keyboard, or printer. Bottom View memory module and modem cover docking device latch device latch releases Mini PCI card cover M E M O R Y M O D U L E A N D M O D E M C O V E R — Protects the memory module(s) and the modem daughter card. For more information, see page 103. D E V I C E L A T C H R E L E A S E S — Press a latch release to remove a device in the module bay.
1H018bk3.book Page 34 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m M I N I PCI C A R D C O V E R — Covers the compartment that contains the optional Mini PCI card. D O C K I N G D E V I C E L A T C H — Latches onto the docking device. Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer.
1H018bk3.book Page 35 Monday, October 14, 2002 2:26 PM screws (2) parallel connector on computer connector on printer clips (2) parallel printer cable notches (2) 4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. See the documentation that came with your printer. Connecting a USB Printer 1 Complete the operating system setup if you have not already done so.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 36 Monday, October 14, 2002 2:26 PM USB connector on the computer USB connector on printer USB printer cable Transferring Information to a New Computer With Microsoft® Windows ® XP Windows XP provides a Files and Settings Transfer Wizard to move data, such as e-mails, window sizes, toolbar settings, and Internet bookmarks, from one computer to another.
1H018bk3.book Page 37 Monday, October 14, 2002 2:26 PM 2 On the welcome screen, click Next. 3 On the Which computer is this? screen, select New Computer, and then click Next. 4 Follow the instructions on the screen. Setting Up a Home and Office Network With Windows XP Windows XP provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.
1H018bk3.book Page 38 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions.
1H018bk3.book Page 39 Monday, October 14, 2002 2:26 PM If you are having problems connecting to the Internet, see "Modem and Internet Connection Problems" on page 79. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. Copying CDs The information in this section is based on the Roxio Easy CD Creator Basic documentation that came with your computer.
1H018bk3.book Page 40 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Using Easy CD Creator Basic See the Easy CD Creator Basic documentation for instructions on how to use the program, information about different recording techniques, and CD media limitations. The Easy CD Creator Basic documentation is located in the Microsoft® Windows® XP Help and Support Center (see "Accessing Help" on page 72).
1H018bk3.book Page 41 Monday, October 14, 2002 2:26 PM • Do not burn a blank CD-R or CD-RW disc to its maximum capacity; for example, do not copy a 650-MB file to a 650-MB blank CD. The CD-RW drive needs 1 or 2 MB of the blank CD to finalize the recording. • Use a blank CD-RW disc to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the CD-RW disc and try again.
1H018bk3.book Page 42 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m HINT: You must use CD-R discs to burn music CDs that you want to play in regular stereos. CD-RW discs do not play in most home or car stereos. 6 Insert a blank CD into the CD-RW drive and close the tray. The recording starts automatically. 7 After the recording completes, click OK.
1H018bk3.book Page 43 Monday, October 14, 2002 2:26 PM bottom of computer device latch release NOTICE: Insert devices before you dock and turn on the computer. 5 Insert the new device into the bay, and push it until you feel a click. 6 Turn on the computer.
1H018bk3.book Page 44 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Swapping Devices While the Computer Is Running NOTICE: To prevent damage to the docking connector, do not remove or replace devices while the computer is connected to a docking device. 1 Double-click the Unplug or Eject Hardware icon on the taskbar. 2 Click the device you want to eject. 3 Keep the display open, and tilt the computer back so that you can access the bottom of the computer.
1H018bk3.book Page 45 Monday, October 14, 2002 2:26 PM Button Functions 1 Provides access to support and educational tools that Dell installed on your computer. 2 Launches your default Internet browser. 3 Launches www.dell.com; is reprogrammable to launch a program of your choice. 4 Opens your default e-mail program; is reprogrammable to launch a program of your choice.
1H018bk3.book Page 46 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Numeric Keypad numeric keypad HINT: When you connect an external PS/2 keyboard or PS/2 keypad to the computer, the keypad is disabled. 46 The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. • To enable the keypad, press keypad is active.
1H018bk3.book Page 47 Monday, October 14, 2002 2:26 PM Keyboard Shortcuts System Functions Opens the Windows Security window Enables and disables the numeric keypad Enables and disables the scroll lock Display Functions Switches the video image to the next display option. The options include the integrated display, an external monitor, and both displays simultaneously. Increases brightness on the integrated display only (not on an external monitor).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.
1H018bk3.book Page 49 Monday, October 14, 2002 2:26 PM Touch Pad track stick touch pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse. • To move the cursor, lightly slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch pad button.
1H018bk3.book Page 50 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m • To double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch pad button twice. You can also use the track stick to move the cursor. Press the track stick left, right, up, or down to change the direction of the cursor on the display. Use the track stick and track stick buttons as you would use a mouse.
1H018bk3.book Page 51 Monday, October 14, 2002 2:26 PM 1 Pull the cap off the track stick. 2 Align the new cap over the square track stick post and gently press the cap down onto the post. NOTICE: The track stick can damage the display if it is not properly seated on the post. 3 Test the track stick to ensure that the cap is seated properly. Enabling the Infrared Sensor 1 2 Enter the system setup program: a Turn on your computer. b Press Press when the Dell™ logo appears.
1H018bk3.book Page 52 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4 Press the right-arrow key to change the setting to a COM port. Ensure that the COM port that you select is different from the COM port assigned to the serial connector. 5 Press the down-arrow key to select Infrared Mode, and press the rightarrow key to change the setting to Fast IR or Slow IR. Dell recommends that you use Fast IR.
1H018bk3.book Page 53 Monday, October 14, 2002 2:26 PM S-video TV-out connector TV/digital audio adapter cable S/PDIF digital audio connector composite video connector S-video connector For televisions and audio devices without support for S/PDIF digital audio, you can use the audio connector on the side of the computer to connect the computer to your television or audio device.
1H018bk3.book Page 54 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m S-Video and Standard Audio Before you begin, ensure that you have the following cables: TV/digital audio adapter cable S-video cable audio cable 1 54 Turn off the computer and the television and/or audio device you want to connect.
1H018bk3.book Page 55 Monday, October 14, 2002 2:26 PM 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video connector on the TV/digital audio adapter cable. 4 Plug the other end of the S-video cable into your television. 5 Plug the single-connector end of the audio cable into the headphone connector on your computer.
1H018bk3.book Page 56 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l .
1H018bk3.book Page 57 Monday, October 14, 2002 2:26 PM 1 Turn off the computer and the television and/or audio device you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on your computer. 3 Plug one end of the S-video cable into the S-video connector on the TV/digital audio adapter cable. 4 Plug the other end of the S-video cable into the S-video connector on the television.
1H018bk3.book Page 58 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Composite Video and Standard Audio Before you begin, ensure that you have the following cables: TV/digital audio adapter cable composite video cable audio cable 58 1 Turn off the computer and the television and/or audio device you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on the computer.
1H018bk3.book Page 59 Monday, October 14, 2002 2:26 PM 3 Plug one end of the composite video cable into the composite video connector on the TV/digital audio adapter cable. 4 Plug the other end of the composite video cable into the composite video connector on the television. 5 Plug the single-connector end of the audio cable into the headphone connector on the computer.
1H018bk3.book Page 60 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l .
1H018bk3.book Page 61 Monday, October 14, 2002 2:26 PM 1 Turn off the computer and the television and/or audio device you want to connect. 2 Connect the TV/digital audio adapter cable to the S-video TV-out connector on the computer. 3 Plug one end of the composite video cable into the composite video connector on the TV/digital audio adapter cable. 4 Plug the other end of the composite video cable into the composite video connector on the television.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 62 Monday, October 14, 2002 2:26 PM 4 Click the TwinView tab or the nView tab, depending on the video card you have. 5 Click the Clone button to enable the television. 6 Click Apply. 7 Click OK to confirm the settings change. 8 Click Yes to keep the new settings. 9 Click OK. ATI Video Controller 1 Click the Start button and click Control Panel. 2 Click Appearance and Themes and click Display.
1H018bk3.book Page 63 Monday, October 14, 2002 2:26 PM 4 To enable digital audio, click to check Enable S/PDIF. To disable digital audio, click to uncheck Enable S/PDIF. 5 Click Close. 6 Click OK. 7 Double-click the InterVideo WinDVD icon on the Windows desktop.
1H018bk3.book Page 64 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 8 Insert a DVD into the DVD drive. If the DVD begins playing, click the stop button. 9 Click the Properties (wrench) icon. 10 Click the Audio tab. 11 To enable digital audio, click Enable S/PDIF output. To disable digital audio, click 2 speaker mode. 12 Click Apply. 13 Click OK.
1H018bk3.book Page 65 Monday, October 14, 2002 2:26 PM 5 Select one of the four options to set the level of surround sound effects. Option 1 is a baseline stereo option and Options 2, 3, and 4 are surround sound levels. 6 Click Apply, and then click OK to close the WinDVD Properties window. 7 Click Exit. HINT: Icon labels may be visible only when you place the pointer over the icon.
1H018bk3.book Page 66 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Surge Protectors Surge protectors and power strips equipped with surge protection help to prevent damage to your computer from voltage spikes that can occur during electrical storms or following power interruptions. The level of protection is usually commensurate with the cost of the surge protector. Some surge protector manufacturers include warranty coverage for certain types of damage.
1H018bk3.book Page 67 Monday, October 14, 2002 2:26 PM A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted. The battery charges while AC power is available. See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories (UL).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.
1H018bk3.
1H018bk3.book Page 70 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to quickly find the answers to your questions. HINT: If you have a problem with an external device, see the device documentation or contact the manufacturer. See page 72. Press the power button to exit standby mode. See the Tell Me How help file for more information on standby mode.
1H018bk3.book Page 71 Monday, October 14, 2002 2:26 PM See page 75. See page 77. See page 78. See page 79. See page 80. See page 81. See page 82. See page 82. See page 83. See page 87. See page 87. See page 89. See page 90. See page 90. See page 90.
1H018bk3.book Page 72 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Accessing Help TO A C C E S S T H E TE L L M E H O W H E L P F I L E 1 Click the Start button and then click Help and Support. 2 Click User and system guides and then click User’s guides. 3 Click Tell Me How. TO A C C E S S H E L P 1 Click the Start button and then click Help and Support. 2 Type a word or phrase that describes your problem and then click the arrow icon.
1H018bk3.book Page 73 Monday, October 14, 2002 2:26 PM TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C H E C K T H E A C A D A P T E R — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET — Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on.
1H018bk3.book Page 74 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NOTICE: Do not use an AC adapter rated under 70 W or a battery rated under 3600 mAh in this computer. To do so will cause indeterminate results, including data loss and/or immediate system shutdown. Using one of these lower-powered components will cause a SYSTEM CONFIGURATION ERROR message to appear.
1H018bk3.book Page 75 Monday, October 14, 2002 2:26 PM N O N - S Y S T E M D I S K E R R O R — A floppy disk is in the floppy drive. Remove the floppy disk and restart the computer. Video and Display Problems If the display is blank CHECK THE L I G H T — When the light is blinking, the computer has power. • If the light is blinking, the computer is in standby mode—press the power button to exit standby mode. • If the light is off, press the power button.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 76 Monday, October 14, 2002 2:26 PM S W I T C H T H E V I D E O I M A G E — If your computer is attached to an external monitor, press to switch the video image to the display. If the display is difficult to read A D J U S T T H E B R I G H T N E S S — See the Tell Me How help file for instructions on adjusting the brightness. To access the help file, see page 72.
1H018bk3.book Page 77 Monday, October 14, 2002 2:26 PM Sound and Speaker Problems If you have a problem with integrated speakers A D J U S T T H E W I N D O W S ® V O L U M E C O N T R O L — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 78 Monday, October 14, 2002 2:26 PM TE S T T H E S P E A K E R S — Plug the speaker audio cable into the line-out connector on the computer. Ensure that the headphone volume control is turned up. Play a music CD. R U N T H E S P E A K E R S E L F - T E S T — Some speaker systems have a self-test button on the subwoofer. See the speaker documentation for self-test instructions.
1H018bk3.book Page 79 Monday, October 14, 2002 2:26 PM VE R I F Y T H A T W I N D O W S ® R E C O G N I Z E S T H E P R I N T E R 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. If the printer model is listed, right-click the printer icon. 5 Click Properties, and then click the Ports tab. Ensure that the Print to the following port(s): setting is LPT1 (Printer Port).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 80 Monday, October 14, 2002 2:26 PM C H E C K T H E T E L E P H O N E L I N E — Try using a different telephone line. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one. I R R E G U L A R D I A L T O N E — If you have voice mail service, you might hear an irregular dial tone when you have messages. Contact your telephone company for instructions on restoring a dial tone.
1H018bk3.book Page 81 Monday, October 14, 2002 2:26 PM C H E C K T H E S C A N N E R C A B L E C O N N E C T I O N — Ensure that the scanner cable is firmly connected to the computer and to the scanner. U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking tab or button. R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for instructions.
1H018bk3.book Page 82 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m External Keyboard Problems HINT: When you attach an external keyboard, the integrated keyboard remains fully functional. C H E C K T H E K E Y B O A R D C A B L E — Shut down the computer (see page 42). Disconnect the keyboard cable and check it for damage. For PS/2 cables, check the cable connector for bent or broken pins. Firmly reconnect the cable.
1H018bk3.book Page 83 Monday, October 14, 2002 2:26 PM Drive Problems If you cannot save a file to a floppy disk drive E N S U R E T H A T W I N D O W S ® R E C O G N I Z E S T H E D R I V E — Click the Start button and click My Computer. If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a bootable disk and restart the computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 84 Monday, October 14, 2002 2:26 PM REINSTALL THE D RIV E 1 Save and close any open files, exit any open programs, and shut down the computer. 2 If the drive is installed in the module bay, remove the drive. See "About the Module Bay" on page 42 for instructions. If the drive is a fixed drive, review "Check the Drive for Errors" on page 86. 3 Reinstall the drive. 4 Turn on the computer.
1H018bk3.book Page 85 Monday, October 14, 2002 2:26 PM REINSTALL THE D RIVE 1 Save and close any open files, exit any open programs, and shut down the computer. 2 If the drive is installed in the module bay, remove the drive. See "About the Module Bay" on page 42 for instructions. If the drive is a fixed drive, review "Check the drive for errors" on page 86. 3 Reinstall the drive. 4 Turn on the computer.
1H018bk3.book Page 86 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m If the CD-RW drive stops writing DISABLE STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD -RW — Search for the keyword standby in the Windows Help and Support Center. To access the help file, see page 72. C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E — See the help files for your CD creation software.
1H018bk3.book Page 87 Monday, October 14, 2002 2:26 PM I F Y O U H A V E P R O B L E M S W I T H A D E L L - P R O V I D E D PC C A R D — Contact Dell (see page 124). I F Y O U H A V E P R O B L E M S W I T H A PC C A R D N O T P R O V I D E D B Y D E L L — Contact the PC Card manufacturer. Network Problems C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable connector is firmly connected to the connector on the computer and the network wall jack.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 88 Monday, October 14, 2002 2:26 PM A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING C H A R A C T E R S : \ / : * ? “ < > | — Do not use these characters in filenames. I N S E R T B O O T A B L E M E D I A — The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD. N O N - S Y S T E M D I S K O R D I S K E R R O R — A floppy disk is in the floppy drive.
1H018bk3.book Page 89 Monday, October 14, 2002 2:26 PM General Program Problems A program crashes S E E T H E S O F T W A R E D O C U M E N T A T I O N — Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. Reinstall the program if necessary. HINT: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
1H018bk3.book Page 90 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m E-Mail Problems E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — With the Outlook Express e-mail program open, click File. If Work Offline has a check mark next to it, click the check mark to remove it and connect to the Internet. Resolving Other Technical Problems G O T O T H E D E L L S U P P O R T W E B S I T E — Go to support.dell.
1H018bk3.book Page 91 Monday, October 14, 2002 2:26 PM 5 Remove the battery. 6 Wipe off the battery and put it in a safe place to dry. 7 Remove the hard drive (see page 108). 8 Remove the memory module(s) (see page 105). 9 Open the display and place the computer right-side up across two books or similar props to let air circulate all around it. Let the computer dry for at least 24 hours in a dry area at room temperature.
1H018bk3.book Page 92 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m If the computer does not start, or if you cannot identify the damaged components, contact Dell (see page 124). Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and the programs that use the device.
1H018bk3.book Page 93 Monday, October 14, 2002 2:26 PM Reinstalling Drivers NOTICE: The Dell Support website and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.
1H018bk3.book Page 94 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m time that you run the CD, it might prompt you to install setup files. Click OK, and follow the instructions on the screen to continue. 3 From the Language pull-down menu in the toolbar, select your preferred language for the driver or utility (if available). A welcome screen appears. 4 Click Next. The CD automatically scans your hardware to detect drivers and utilities used by your computer.
1H018bk3.book Page 95 Monday, October 14, 2002 2:26 PM 6 Double-click the name of the device for which you are installing the driver. 7 Click the Driver tab and then click Update Driver. 8 Click Install from a list or specific location (Advanced), and then click Next. 9 Click Browse, and browse to the location to which you previously extracted the driver files. 10 When the name of the appropriate driver appears, click Next. 11 Click Finish and restart your computer.
1H018bk3.book Page 96 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 8 Double-click the icon for the specific device in the expanded list. The Properties window appears. If an IRQ conflict exists, the Device status area in the Properties window reports what other devices are sharing the device's IRQ. 9 Resolve any IRQ conflicts. You can also use the Windows XP Hardware Troubleshooter.
1H018bk3.book Page 97 Monday, October 14, 2002 2:26 PM NOTICE: It is important to make regular backups of your data files. System Restore does not monitor changes to or recover your data files. If the original data on the hard disk is accidentally erased or overwritten, or if it becomes inaccessible because of a hard disk malfunction, use your backup files to recover the lost or damaged data. System Restore is enabled on your new computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 98 Monday, October 14, 2002 2:26 PM 5 Click Create. 6 Click OK. Restoring the Computer to an Earlier Operating State If problems occur after installing a device driver, first try using Device Driver Rollback (see page 93). If Device Driver Rollback does not resolve the problem, then use System Restore. NOTICE: Before restoring the computer to an earlier operating state, save and close all open files and exit all open programs.
1H018bk3.book Page 99 Monday, October 14, 2002 2:26 PM Undoing the Last System Restore NOTICE: Save and close all open files and exit all open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Select Undo my last restoration and click Next. NOTICE: Save and close all open files and exit all open programs.
1H018bk3.book Page 100 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NOTICE: The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless instructed to do so by a Dell technical support representative.
1H018bk3.book Page 101 Monday, October 14, 2002 2:26 PM 5 Press to select the highlighted partition (recommended), and then follow the instructions on the screen. The Windows XP Setup screen appears, and the operating system begins to copy files and install the devices. The computer automatically restarts multiple times. Completing the GUI Setup NOTICE: When the computer restarts, you will see the following message: Press any key to boot from the CD. Do not press any key when this message appears.
1H018bk3.book Page 102 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 7 If you are reinstalling Windows XP Professional, you may be prompted to provide further network information regarding your network configuration, such as the domain name or workgroup name. If you are unsure of your settings, accept the default selections. Windows XP installs the operating system components and configures the computer. The computer automatically restarts.
1H018bk3.
1H018bk3.book Page 104 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Replacing the Palm Rests 1 Save and close any open files, exit any open programs, and shut down the computer (see page 42). 2 If the computer is connected (docked) to a docking device, undock it. 3 Keep the display open, and tilt the computer back so that you can access the bottom of the computer.
1H018bk3.book Page 105 Monday, October 14, 2002 2:26 PM palm rest Adding Memory You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 112 for information on the memory supported by your computer. Be sure to add only memory modules that are intended for your computer. CAUTION: Before working inside your computer, read the safety instructions on page 9.
1H018bk3.book Page 106 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 6 Turn the computer over, remove the screw(s) from the memory module cover, and lift up the cover. screw memory module cover NOTICE: To prevent damage to the memory module connector, do not use tools to spread the inner metal tabs that secure the memory module. 7 If you are replacing a memory module, remove the existing module.
1H018bk3.book Page 107 Monday, October 14, 2002 2:26 PM securing clip memory module NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled “JDIM (DIMMA)” before you install a module in the connector labeled “JDIM2 (DIMMB).” 8 9 Ground yourself and install the new memory module: a Align the notch in the module with the slot in the center of the connector.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 108 Monday, October 14, 2002 2:26 PM screw memory module cover 10 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 11 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information.
1H018bk3.book Page 109 Monday, October 14, 2002 2:26 PM To replace the hard drive in the hard drive bay: 1 Make sure that the work surface is flat and clean to prevent scratching the computer cover. 2 Save and close any open files, exit any open programs, and shut down the computer (see page 42). 3 If the computer is docked, undock it. 4 Disconnect the computer from the electrical outlet. 5 Wait 10 to 20 seconds and then disconnect any attached devices.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 110 Monday, October 14, 2002 2:26 PM 10 Slide the hard drive out of the computer. 11 Remove the new drive from its packaging. Save the original packaging to use when storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you force the hard drive into place using excessive force, you may damage the connector.
1H018bk3.book Page 111 Monday, October 14, 2002 2:26 PM SECTION 4 Appendix Specifications System Setup Overview Dell Technical Support Policy (U.S.
1H018bk3.book Page 112 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l .
1H018bk3.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 114 Monday, October 14, 2002 2:26 PM Communications (continued) Network adapter 10/100 Ethernet LAN on system board Wireless internal Mini PCI Wi-Fi (802.
1H018bk3.book Page 115 Monday, October 14, 2002 2:26 PM Display Type (active-matrix TFT) SXGA+, UXGA, or Dell UltraSharp™ UXGA TFT Dimensions: Height 228.1 mm (9 inches) Width 304.1 mm (12 inches) Diagonal 380.1 mm (15 inches) Maximum resolutions 1400 x 1050 at 16.8 million colors (SXGA+) 1600 x 1200 at 16.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 116 Monday, October 14, 2002 2:26 PM Touch Pad X/Y position resolution (graphics table mode) 240 cpi Size: Width 64.88-mm (2.55-inch) sensor-active area Height 48.88-mm (1.92-inch) rectangle Track Stick X/Y position resolution (graphics table mode) Size 250 count/sec @ 100 gf protrudes 0.5 mm higher than surrounding key caps Battery Type 66-WHr "smart" lithium ion (4460 mAh) Dimensions: Depth 88.5 mm (3.
1H018bk3.book Page 117 Monday, October 14, 2002 2:26 PM AC Adapter Input voltage 90 to 135 VAC and 164 to 264 VAC Input current (maximum) 1.5 A Input frequency 47 to 63 Hz Output current 5.5 A (maximum at 4-second pulse); 4.5 A (continuous) Output power 90 W Rated output voltage 20 VDC Dimensions: Height 27.94 mm (1.1 inches) Width 58.42 mm (2.3 inches) Depth 133.85 mm (5.25 inches) Weight (with cables) 0.4 kg (0.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 118 Monday, October 14, 2002 2:26 PM Environmental Temperature range: Operating 0° to 35°C (32° to 95°F) Storage –40° to 65°C (–40° to 149°F) Relative humidity (maximum): Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum that simulates a user environment): Operating 0.9 GRMS Storage 1.
1H018bk3.book Page 119 Monday, October 14, 2002 2:26 PM System Setup Overview You can use the system setup program as follows: • To set or change user-selectable features—for example, your password • To verify information about your computer's current configuration, such as the amount of system memory After you set up your computer, run the system setup program to familiarize yourself with your system configuration information and optional settings.
1H018bk3.book Page 120 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m A box in the upper-right corner of the screen displays help information for the currently highlighted option; a box in the lower-right corner displays information about the computer. System setup key functions are listed across the bottom of the screen.
1H018bk3.book Page 121 Monday, October 14, 2002 2:26 PM • To enable or disable a device, highlight the item and press . Enabled items appear as white and display a small triangle to the left; disabled items appear blue or dimmed without a triangle. • To reorder a device in the list, highlight the device and then press or or down. (not case-sensitive) to move the highlighted device up Boot sequence changes take effect as soon as you save the changes and exit the system setup program.
1H018bk3.book Page 122 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Dell provides limited technical support for the computer and any “Dellinstalled” software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals (DellWare™), Readyware, and Custom Factory Integration (DellPlus™)2.
1H018bk3.book Page 123 Monday, October 14, 2002 2:26 PM Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain an authorization number, and write it clearly and prominently on the outside of the box. For the telephone number to call, see "Contacting Dell" on page 124. 2 Include a copy of the invoice and a letter describing the reason for the return.
1H018bk3.book Page 124 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Contacting Dell To contact Dell electronically, you can access the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.
1H018bk3.book Page 125 Monday, October 14, 2002 2:26 PM Country (City) International Access Code Country Code City Code Australia (Sydney) Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 126 Monday, October 14, 2002 2:26 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Bermuda General Support 1-800-342-0671 Bolivia General Support toll-free: 800-10-0238 Brazil Website: www.dell.
1H018bk3.book Page 127 Monday, October 14, 2002 2:26 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 128 Monday, October 14, 2002 2:26 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com Country Code: 45 Area Codes, Local Numbers, and Toll-Free Numbers E-mail Support (desktop computers): den_support@dell.
1H018bk3.book Page 129 Monday, October 14, 2002 2:26 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.
1H018bk3.book Page 131 Monday, October 14, 2002 2:26 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 132 Monday, October 14, 2002 2:26 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Japan (Kawasaki) Website: support.jp.dell.
1H018bk3.book Page 133 Monday, October 14, 2002 2:26 PM Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) 512 728-3883 Sales (Austin, Texas, U.S.A.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.
1H018bk3.book Page 135 Monday, October 14, 2002 2:26 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): Country Code: 47 nor_nbk_support@dell.com Area Codes, Local Numbers, and Toll-Free Numbers E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 136 Monday, October 14, 2002 2:26 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Puerto Rico General Support 1-800-805-7545 St. Kitts and Nevis General Support toll-free: 1-877-441-4731 St. Lucia General Support 1-800-882-1521 St.
1H018bk3.book Page 137 Monday, October 14, 2002 2:26 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Sweden (Upplands Vasby) Website: support.euro.dell.com International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 Area Codes, Local Numbers, and Toll-Free Numbers E-mail Support for OptiPlex: Swe_kats@dell.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.
1H018bk3.book Page 139 Monday, October 14, 2002 2:26 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.book Page 140 Monday, October 14, 2002 2:26 PM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.
1H018bk3.book Page 141 Monday, October 14, 2002 2:26 PM Dell computers are designed, tested, and classified for their intended electromagnetic environment. These electromagnetic environment classifications generally refer to the following harmonized definitions: • Class A is typically for business or industrial environments. • Class B is typically for residential environments.
1H018bk3.book Page 142 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): 142 Appendix Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F.
1H018bk3.book Page 143 Monday, October 14, 2002 2:26 PM CE Mark Notice This equipment complies with the essential requirements of the European Union Directive 1999/5/EC.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.
1H018bk3.book Page 145 Monday, October 14, 2002 2:26 PM Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day (U.S. only), one-year, two-year, three-year, or four-year limited warranty. To determine which warranty you purchased, see the Dell invoice that accompanied your computer. The following sections describe the limited warranties and return policy for the U.S.
1H018bk3.book Page 146 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
1H018bk3.book Page 147 Monday, October 14, 2002 2:26 PM If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis. NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards.
1H018bk3.book Page 148 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m What do I do if I am not satisfied? We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited warranty is to work together.
1H018bk3.book Page 149 Monday, October 14, 2002 2:26 PM • Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or refurbished Dell-branded server and storage products may be returned within thirty days from the invoice date. All other reconditioned or refurbished Dell-branded hardware products and parts may be returned within fourteen days of the invoice date.
1H018bk3.book Page 150 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE.
1H018bk3.book Page 151 Monday, October 14, 2002 2:26 PM When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you.
1H018bk3.book Page 152 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m What do I do if I am not satisfied? We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited warranty is to work together.
1H018bk3.book Page 153 Monday, October 14, 2002 2:26 PM To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their original packaging within five days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment.
1H018bk3.book Page 154 Monday, October 14, 2002 2:26 PM w w w. d e l l . c o m | s u p p o r t . d e l l .
1H018bk3.book Page 155 Monday, October 14, 2002 2:26 PM Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Intel® Warranty Statement for Pentium® and Celeron® Processors Only (U.S.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 1H018bk3.
1H018bk3.
1H018bk3.book Page 158 Monday, October 14, 2002 2:26 PM Index M memory adding, 105 removing, 106 messages start-up, 74 programs crashes, 89 fixing problems, 89 not responding, 89 R RAM.
1H018bk3.
1H018bk3.
DELL INFORMATION DEVELOPMENT Postscript Imaging and Printing Specifications ENGLISH LOCALIZATION (Completed by Information Development) (Heavily outlined boxes completed by Agency) MILESTONE NAME: Comaneci Owner’s Manual PATH: (S:\SYSTEMS\Comaneci\Owner\A03\English) LANGUAGES: English ----------------------- Agency: PART and REVISION NUMBER: 1H018 A03 SPEC SHEET PREPARED BY: Gloria Salinas DATE SPEC SHEET COMPLETED: 08/28/02 CONTACTS: Cathy Brown Cathy_Brown@Dell.
FILE NAME(S) & PAGE COUNT: * Localization Supplier: Revise file name, page count, and page number columns Section Filename Page Count Page Numbers Full Cover (AMF): 1H018am3.ps 2 (Inside Blank) Or Full Cover (EMF): 1H018em3.ps Or Full Cover (APCC): 1H018ap3.ps Or Full Cover (CCC): 1H018cc3.ps Title Page: 1H018tp3.ps 2 Includes Copyright TOC: 1H018tc3.ps 6 3–8 Safety: 1H018si3.ps 10 9 – 18 Section 1: 1H018c13.ps 50 19 – 68 Section 2: 1H018c23.
