9p915bk0.book Page 1 Thursday, April 4, 2002 9:26 AM Dell™ Dimension™ 8200 Solutions Guide w w w. d e l l . c o m | s u p p o r t . d e l l .
9p915bk0.book Page 2 Thursday, April 4, 2002 9:26 AM Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Abbreviations and Acronyms For a complete list of abbreviations and acronyms, see the Tell Me How help file.
9p915bk0.book Page 3 Thursday, April 4, 2002 9:26 AM Contents Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . When Using Your Computer . . . . . . . . . . . . . . . . . . . Ergonomic Computing Habits . . . . . . . . . . . . . . . . . . When Working Inside Your Computer . . . . . . . . . . . . . . Protecting Against Electrostatic Discharge 9 9 10 12 . . . . . . . . . . . 13 . . . . . . . . . . . . . . . . . . . . . . . . 14 . . . . . . . . . . . . . . . . . . . . . . . .
9p915bk0.book Page 4 Thursday, April 4, 2002 9:26 AM Start-Up Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 . . . . . . . . . . . . . . . . . . . . . . 26 Video and Monitor Problems If the screen is blank If the screen is difficult to read . . . . . . . . . . . . . . . . . 27 . . . . . . . . . . . . . . . . . . . 28 . . . . . . . . . . . . . . . . . . . . . . . . . 29 Sound and Speaker Problems Printer Problems . . . . . . . . . . 29 . . .
9p915bk0.book Page 5 Thursday, April 4, 2002 9:26 AM Internet Connection Problems . . . . . . . . . . . . . . . . . . . . . . . . . 42 . . . . . . . . . . . . . . . . . . . . . . . . . . 44 If you have a problem with your Internet connection . E-Mail Problems 42 Resolving Other Technical Problems Reinstalling Drivers . . . . . . . . . . . . . . . . 44 . . . . . . . . . . . . . . . . . . . . . . . . . 44 Using the Windows XP Device Driver Rollback . . . . . . . . . 46 . . . . . . .
9p915bk0.book Page 6 Thursday, April 4, 2002 9:26 AM Removing Cards . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Adding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 75 RDRAM Overview . . . . . . . . . . . . . . . . . . . . . . . Replacing the AGP Card . . . . . . . . . . . . . . . . . . . . . . Adding a Second Hard Drive Adding Other Drives 80 . . . . . . . . . . . . . . . . . . . 81 . . . . . . . . . . . . . . . . . . . . . . . . 84 . . . . . . . . . . . . . . . . .
9p915bk0.book Page 7 Thursday, April 4, 2002 9:26 AM Three-Year Limited Warranty (U.S. Only) . . . . . . . . . . . 126 Four-Year Limited Warranty (U.S. Only) . . . . . . . . . . . 129 One-Year Limited Warranty (Canada Only) . . . . . . . . . . 132 Two-Year Limited Warranty (Canada Only) . . . . . . . . . . 134 Three-Year Limited Warranty (Canada Only) . . . . . . . . . 137 "Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . .
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p915bk0.book Page 9 Thursday, April 4, 2002 9:26 AM Safety Instructions As you use your computer, observe the following safe-handling guidelines. When Using Your Computer CAUTION: Do not operate your computer with any cover(s) (including the computer cover, filler brackets, front-panel inserts, and so on) removed or opened.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 10 Thursday, April 4, 2002 9:26 AM • To help prevent electric shock, plug the computer and device power cables into properly grounded power sources. These cables are equipped with 3-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a 3-wire cable with properly grounded plugs.
9p915bk0.book Page 11 Thursday, April 4, 2002 9:26 AM • Adjust the tilt of the monitor, its contrast and brightness settings, and the lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower back support. • Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the keyboard or mouse.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 12 Thursday, April 4, 2002 9:26 AM monitor screen at or below eye level wrists relaxed and flat computer positioned directly in front of user monitor stand (optional) arms at desk level feet flat on the floor When Working Inside Your Computer Before you open the computer cover, perform the following steps in the sequence indicated.
9p915bk0.book Page 13 Thursday, April 4, 2002 9:26 AM 3 Ground yourself by touching an unpainted metal surface at the back of the computer before touching anything inside your computer. While you work, periodically touch an unpainted metal surface on the computer to dissipate any static electricity that might harm internal components. 4 Disconnect any devices connected to the computer, including the monitor, from their electrical outlets to reduce the potential for personal injury or shock.
9p915bk0.book Page 14 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Battery Disposal Your computer uses a lithium-ion battery. For instructions about replacing the lithium-ion battery in your computer, refer to the section about replacing the battery in your Dell computer documentation. Do not dispose of the battery along with household waste. Contact your local waste disposal agency for the address of the nearest battery deposit site.
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9p915bk0.book Page 16 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Connecting a Printer See the documentation that came with the printer for any recommended preparation procedures, such as: • Removing the packaging • Installing the toner or ink cartridge • Loading paper Then follow the instructions that came with the printer to connect it to the computer. If no information is provided, see the following sections.
9p915bk0.book Page 17 Thursday, April 4, 2002 9:26 AM parallel connector on computer screws (2) parallel connector on printer clips (2) parallel printer cable notches (2) 3 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary (see "Installing the Printer Driver" on this page). USB Printer Follow the instructions that came with the USB printer to connect it to the computer.
9p915bk0.book Page 18 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m HINT: Your computer has two USB connectors on the back panel and two USB connectors inside the door on the front panel (see page 63). USB 1.1 connector on computer USB printer cable USB connector on printer Installing the Printer Driver Follow the instructions that came with the printer to install printer drivers.
9p915bk0.book Page 19 Thursday, April 4, 2002 9:26 AM To check if your printer driver is installed on a computer running the Windows XP operating system, click the Start button, click Control Panel, click Printers and Other Hardware, and then click View installed printers or fax printers. If your computer runs either Windows 2000 or Windows Millennium Edition (Me), click the Start button, point to Settings, and then click Printers.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 20 Thursday, April 4, 2002 9:26 AM HINT: Selecting the connection method This computer connects directly to the Internet enables the integrated firewall provided with Windows XP. 1 Click the Start button, point to All Programs—> Accessories—> Communications, and then click Network Setup Wizard. 2 On the welcome screen, click Next. 3 Click checklist for creating a network.
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9p915bk0.book Page 22 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Finding Solutions Sometimes it’s difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 25. Get technical assistance from Dell. See page 102. See page 25.
9p915bk0.book Page 23 Thursday, April 4, 2002 9:26 AM See page 26. See page 28. See page 29. See page 32. See page 34. See page 35. See page 36. See page 39. See page 31. See page 40. See page 41. See page 42. See page 44. See page 44.
9p915bk0.book Page 24 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Accessing Help Files TO A C C E S S T H E Tell Me How H E L P F I L E Microsoft® Windows® XP 1 Click the Start button, and then click Help and Support. 2 Click User and system guides, and then click User’s guides. 3 Click Tell Me How. Windows Millennium Edition (Me) and Windows 2000 Click the Start button, point to Programs, point to User’s Guides, and then click Tell Me How.
9p915bk0.book Page 25 Thursday, April 4, 2002 9:26 AM Power Problems C H E C K T H E P O W E R L I G H T — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press a key on the keyboard or move the mouse. If the power light is off, the computer is either not turned on or is not receiving electrical power. HINT: See the Tell Me How help file for information on the standby mode.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 26 Thursday, April 4, 2002 9:26 AM I N S E R T B O O T A B L E M E D I A — The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD. N O N - S Y S T E M D I S K E R R O R — There is a floppy disk in the floppy drive. Remove the floppy disk and restart the computer.
9p915bk0.book Page 27 Thursday, April 4, 2002 9:26 AM C H E C K T H E B A C K P A N E L L I G H T S — If all four lights below the serial connector are not green, call Dell for technical assistance (see page 102). C H E C K T H E P O W E R P R O P E R T I E S — See the Tell Me How help file or search for the keyword standby in the Help and Support Center in Windows XP and Windows Me (Help in Windows 2000). To access help files, see page 24.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 28 Thursday, April 4, 2002 9:26 AM C H E C K F O R A D D I T I O N A L A D J U S T M E N T S — See the documentation that came with your monitor for any additional adjustments that your monitor may require. ADJUST THE WINDOWS DISPLAY SETTINGS Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Appearance and Themes. 3 Click Display, and then click the Settings tab.
9p915bk0.book Page 29 Thursday, April 4, 2002 9:26 AM A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows Me or 2000, double-click the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 30 Thursday, April 4, 2002 9:26 AM VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. If the printer is listed, right-click the printer icon. 5 Click Properties, and then select the Ports tab.
9p915bk0.book Page 31 Thursday, April 4, 2002 9:26 AM VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. If the printer is listed, right-click the printer name. 5 Click Properties, and then select the Ports tab. Ensure that the Print to the following port(s): setting is USB.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 32 Thursday, April 4, 2002 9:26 AM R E I N S T A L L T H E S C A N N E R D R I V E R — Reinstall the scanner driver. See the scanner documentation for instructions. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 47. Modem Problems HINT: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.
9p915bk0.book Page 33 Thursday, April 4, 2002 9:26 AM VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 34 Thursday, April 4, 2002 9:26 AM BE SURE THAT YOU HAVE SUBSCRIBED TO AN INTERNET SER VICE P R O V I D E R — Contact an Internet service provider to subscribe. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 47.
9p915bk0.book Page 35 Thursday, April 4, 2002 9:26 AM CHECK THE MOUSE SETTINGS Windows XP 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Mouse. Try adjusting the settings. Windows Me and Windows 2000 1 Click the Start button, point to Settings, and then click Control Panel. 2 Double-click the Mouse icon. Try adjusting the settings.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 36 Thursday, April 4, 2002 9:26 AM IF A WIRELESS DEVICE BEGINS TO OPERATE IMPROPERLY AND A US B D E V I C E I S C O N N E C T E D T O A F R O N T - P A N E L U SB C O N N E C T O R, R E C O N N E C T T H E US B D E V I C E T O T H E F R O N T - P A N E L U SB C O N N E C T O R — Any USB device(s) connected to the front-panel USB connector(s) can cause interference with a wireless device.
9p915bk0.book Page 37 Thursday, April 4, 2002 9:26 AM C A N N O T S A V E F I L E S T O A F L O P P Y D I S K — Ensure that the floppy disk is not full or write-protected (locked). See the following illustration. back of floppy disk write-protected not writeprotected If you cannot play a music CD or install a program from a CD E N S U R E T H A T W I N D O W S R E C O G N I Z E S T H E D R I V E — In Windows XP, click the Start button, and then click My Computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 38 Thursday, April 4, 2002 9:26 AM IF HEADPHONES ARE CONNECTED TO THE FRONT-PANEL HEADPHONE C O N N E C T O R, C H E C K F O R S O U N D F R O M T H E H E A D P H O N E S — Sound from the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone connector. C H E C K T H E S P E A K E R S A N D S U B W O O F E R — See page 28.
9p915bk0.book Page 39 Thursday, April 4, 2002 9:26 AM If you have a hard drive problem R UN SCANDISK Windows XP and Windows 2000 1 In Windows XP click the Start button, and then click My Computer. In Windows 2000 double-click the My Computer icon on the Windows desktop. 2 Right-click on the drive letter (local disk) that you want to scan for errors, and then click Properties. 3 Click the Tools tab. 4 Under Error-checking, click Check Now. 5 Click Start.
9p915bk0.book Page 40 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Microsoft® Windows® Error Messages x: \ I S N O T A C C E S S I B L E . T H E D E V I C E I S N O T R E A D Y — Insert a disk into the drive and try again. A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING C H A R A C T E R S : \ / : * ? “ < > | — Do not use these characters in filenames. NOT ENOUGH MEMOR Y OR RESOURCES. CLOSE SOME PROGRAMS AND T R Y A G A I N — You have too many programs open.
9p915bk0.book Page 41 Thursday, April 4, 2002 9:26 AM General Program Problems A program crashes S E E T H E S O F T W A R E D O C U M E N T A T I O N — Many software manufacturers maintain websites with information that may help you to solve the problem. A program stops responding END THE PROGRAM 1 Simultaneously press . 2 In Windows XP and Windows 2000, click the Task Manager button, click the Applications tab, and then select the program that is no longer responding.
9p915bk0.book Page 42 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m A program is designed for an earlier Windows operating system R UN THE PROGRAM COMPATIBILITY WIZARD Windows XP provides a Program Compatibility Wizard that configures a program to run in an environment more similar to older Windows operating system environments. 1 Click the Start button, point to All Programs—> Accessories, and then click Program Compatibility Wizard.
9p915bk0.book Page 43 Thursday, April 4, 2002 9:26 AM TU R N O F F C A L L W A I T I N G ( C A T C H - P H O N E ) — See your telephone directory for instructions on deactivating this feature. Then adjust the dial-up networking connection properties. Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Printers and Other Hardware, and then click Phone and Modem Options. 3 Click to highlight your connection type in the displayed list.
9p915bk0.book Page 44 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m E-Mail Problems E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — With the Outlook Express e-mail program open, click File. If Work Offline has a check next to it, click the check to remove it and connect to the Internet. Resolving Other Technical Problems G O T O T H E D E L L | S U P P O R T W E B S I T E — Go to support.dell.
9p915bk0.book Page 45 Thursday, April 4, 2002 9:26 AM • Intel Ultra ATA Storage Driver — Improves your computer's performance by transferring certain functions from the microprocessor during data transfers from storage devices. • ADI 1885 Audio Driver — Enables the optional built-in sound controller to produce sound. • Other Drivers — Control the devices such as the modem and network cards that might be installed in your computer.
9p915bk0.book Page 46 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 5 HINT: The ResourceCD displays drivers only for hardware that Dell installed at the time of purchase. If you installed any additional hardware, those drivers may not be displayed by the ResourceCD. If those drivers are not displayed, exit the ResourceCD program and refer to the documentation and drivers that came with that product. At the Welcome Dell System Owner screen, click Next.
9p915bk0.book Page 47 Thursday, April 4, 2002 9:26 AM 4 In the Device Manager window, right-click the device for which the new driver was installed, and then click Properties. 5 Click the Drivers tab. 6 Click Roll Back Driver. Resolving Software and Hardware Incompatibilities Windows XP, Windows Me, and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured.
9p915bk0.book Page 48 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m You can also use the Windows XP Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help and Support. Type hardware troubleshooter in the Search field, and then click the arrow to start the search. Click Hardware Troubleshooter in the Search Results list.
9p915bk0.book Page 49 Thursday, April 4, 2002 9:26 AM Windows 2000 To check for conflicts on a computer running Windows 2000: 1 Click the Start button, point to Settings, and click Control Panel. 2 In the Control Panel, double-click System. 3 Click the Hardware tab. 4 Click Device Manager. 5 Click View, and then click Resources by connection. 6 Double-click Interrupt request (IRQ) to view the IRQ assignments.
9p915bk0.book Page 50 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Using System Restore Windows XP and Windows Me provide a System Restore feature that allows you to return your computer to an earlier operating state if changes to the computer’s hardware or software (including new hardware or program installations), or other system settings, have left the computer in an undesirable operating state. You can also undo the last System Restore.
9p915bk0.book Page 51 Thursday, April 4, 2002 9:26 AM Windows Me 1 Click the Start button, point to Settings, and then click Control Panel. 2 Double-click the System icon. 3 Click the Performance tab. 4 Click File System. 5 Click the Troubleshooting tab, and make sure that Disable System Restore is unchecked. Before proceeding with any System Restore function, Dell recommends that you thoroughly read Microsoft’s information about using System Restore.
9p915bk0.book Page 52 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4 Type a name for your new restore point in the Restore point description field. The present date and time are automatically added to your restore point. 5 Click Create (click Next in Windows Me). 6 Click OK (click Close in Windows Me).
9p915bk0.book Page 53 Thursday, April 4, 2002 9:26 AM 6 After the computer restarts, click OK. To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration. Undoing the Last System Restore NOTICE: Before undoing the last system restore, save and close all open files and close all open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 54 Thursday, April 4, 2002 9:26 AM 2 Turn off the computer (see page 20), and then turn the computer on again. 3 When the blue Dell logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down the computer and try again. 4 Use the arrow keys to select the CD-ROM option, and then press .
9p915bk0.book Page 55 Thursday, April 4, 2002 9:26 AM 13 If you have a modem installed, the Modem Dialing Information screen appears. Enter the requested information, and then click Next. 14 Enter the date, time, and time zone in the Date and Time Settings window, and then click Next. 15 If you have a network card in your computer, select the appropriate network settings. If you do not have a network card, you will not see this option.
9p915bk0.book Page 56 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 3 When the blue Dell logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down the computer and try again. 4 Use the arrow keys to select the CD-ROM option, and then press . 5 Select Start Windows Setup from CD-ROM, and then press . 6 Press again.
9p915bk0.book Page 57 Thursday, April 4, 2002 9:26 AM 17 In the User Information window, type your name and, if applicable, company name, and then click Next. The Name field must be completed; the Company Name field is optional. The License Agreement window appears. 18 Click I accept the Agreement, and then click Next. 19 Type the Windows product key in the fields provided, and then click Next.
9p915bk0.book Page 58 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m NOTICE: To prevent conflicts with Windows 2000, you must disable any virus protection software installed on your computer before you reinstall Windows 2000. HINT: The CD that you need to place in your CD or DVD drive is titled Operating System. 1 Insert the Operating System CD into the CD or DVD drive. Close any program or utility that may start to run after you insert the CD into the drive.
9p915bk0.book Page 59 Thursday, April 4, 2002 9:26 AM 13 Type the Windows product key in the fields provided, and then click Next. The product key is the bar code number found on the Microsoft Windows label, which is located behind the front-panel connector door as shown on the START HERE sheet for your computer. 14 When the Computer Name and Administrator Password screen appears, enter a name for your computer and a password, if desired. Then click Next.
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9p915bk0.book Page 63 Thursday, April 4, 2002 9:26 AM HINT: To prevent damage to your computer, the front door is designed to "break away" if it is lifted up too far. For instructions on how to reattach the door, see page 64. Windows license label* USB 1.1 connectors service tag headphone connector *The label may be located on the side of your computer power connector voltage selection switch parallel connector serial connector keyboard connector mouse connector USB 1.
9p915bk0.book Page 64 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Reattaching the Front Door and Hinge Arms To prevent damage to your computer, the front door is designed to "break away" if it is lifted up too far. If the front door breaks away, you might need to reattach both the front door and the hinge arms. Reattaching the Front Door 1 Shut down the computer (see page 20). 2 Lower the hinge arms to the vertical position.
9p915bk0.book Page 65 Thursday, April 4, 2002 9:26 AM Reattaching the Hinge Arms CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer" on page 12. 1 Shut down the computer (see page 20). 2 Disconnect the power cable from your computer. 3 Remove the front door, if it is attached. The front door snaps off of the two hinge arms. 4 Remove the front-panel insert above the front-door bay area.
9p915bk0.book Page 66 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 6 Use the two view slots to align the pivot bar with the two pivot-bar slots. view slots (2) pivot-bar slots (2) pivot bar hinge arms in horizontal position NOTICE: Using excessive force to pull the hinge arms into place may damage the arms or the front panel. 7 Pull the arms toward you until they snap into place.
9p915bk0.book Page 67 Thursday, April 4, 2002 9:26 AM 10 Reconnect the power cable to your computer. 11 Reattach the front door as described on page 64. Opening the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer" on page 12. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. 1 Shut down the computer (see page 20).
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 68 Thursday, April 4, 2002 9:26 AM release button arrow release button back of computer Looking Inside Your Computer HINT: The AGP card is removed from the following illustration to provide a better view of the inside of your computer. 68 Ad d i n g Pa r ts CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer" on page 12.
9p915bk0.book Page 69 Thursday, April 4, 2002 9:26 AM drive cables (page 84) computer cover* (page 67 and page 90) power cables (page 84) hard drive (page 81) power supply back of computer system board (page 70) filler brackets for empty card-cage slots (4) (page 71 and page 73) * Depending on the types of drives installed in your computer, the cover may not open as widely as shown in the figure.
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9p915bk0.book Page 71 Thursday, April 4, 2002 9:26 AM Adding Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer" on page 12. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. The computer’s card connectors allow you to install different types of devices such as modems, network adapters, and video cards.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 72 Thursday, April 4, 2002 9:26 AM card card bracket slot connector securing lever system board back of computer 7 Ensure that the card is fully seated in the connector.
9p915bk0.book Page 73 Thursday, April 4, 2002 9:26 AM 8 Lower the plastic securing lever. 9 Connect any cables that should be attached to the card. See the documentation that came with the card for information about the card cable connections. 10 Close the computer cover (see page 90). 11 Connect your computer and devices to their electrical outlets, and turn them on. NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 74 Thursday, April 4, 2002 9:26 AM tab securing lever back of computer card bracket latch 7 HINT: The AGP card is removed from the following illustration to provide a better view of the inside of your computer. 74 Ad d i n g Pa r ts To remove the card, grasp the card by the top corners and lift it out. If the card is difficult to remove, gently ease the card back and forth to remove it from the connector.
9p915bk0.book Page 75 Thursday, April 4, 2002 9:26 AM card securing lever slot connector system board filler bracket in empty card-slot opening back of computer 8 If you are not replacing the card, install a filler bracket in the empty card-slot opening. If you are adding a card, see page 71. 9 Lower the securing lever. 10 Close the computer cover (see page 90). 11 Connect your computer and devices to their electrical outlets, and turn them on.
9p915bk0.book Page 76 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m RDRAM Overview NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if the new modules were purchased from Dell. Your original memory modules must be installed as a pair in either connectors RIMM1 and RIMM 2 or RIMM 3 and RIMM4.
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9p915bk0.book Page 78 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m To install memory modules: HINT: Memory purchased from Dell is covered under your computer warranty. 1 Shut down the computer (see page 20). 2 Turn off any attached devices and disconnect them from their electrical outlets. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
9p915bk0.book Page 79 Thursday, April 4, 2002 9:26 AM memory connectors RIMM3 and RIMM4 memory connectors RIMM1 and RIMM2 securing clips (2) notches (2) memory or continuity module connector cutouts (2) step 6 step 7 step 8 7 Align the notches on the bottom of the module with the crossbars in the connector. NOTICE: To avoid breaking the memory module, do not press near the middle of the module.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 80 Thursday, April 4, 2002 9:26 AM 11 Right-click the My Computer icon and then click Properties. 12 Click the General tab. 13 To verify that the memory is installed correctly, check the amount of memory (RAM) listed. Replacing the AGP Card CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer" on page 12.
9p915bk0.book Page 81 Thursday, April 4, 2002 9:26 AM AGP card card clip lever AGP card clip slot connector back of computer Adding a Second Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions listed in "When Working Inside Your Computer" on page 12. Your computer includes one hard drive. To add a second hard drive: 1 Shut down the computer (see page 20). 2 Turn off any attached devices and disconnect them from their electrical outlets.
9p915bk0.book Page 82 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m HINT: Two sets of rails are attached to the inside of the computer cover. Use the two longer rails on 5.25-inch drives. Use the shorter rails for 3.5-inch drives. Rails for a second hard drive are attached inside the harddrive bay. 6 These rails are not attached to the inside of the hard-drive bay with screws. To remove the rails, gently pull the rails up and out of the bay.
9p915bk0.book Page 83 Thursday, April 4, 2002 9:26 AM rail tabs (2) second hard drive in upper bay first hard drive in lower bay hard drive cage 10 Connect a power cable to the drive. NOTICE: Match the colored strip on the cable with pin 1 on the drive. 11 Locate the extra connector on the drive cable that is attached to your first hard drive and attach the connector to the second hard drive.
9p915bk0.book Page 84 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m HINT: Your computer uses cable-select drive cables. This means that the device connected to the end connector of the drive cable is the master device and the device connected to the middle connector is the slave device. Be sure that the jumper setting on the new device is set for "cable select" (see the documentation that came with the drive for information).
9p915bk0.book Page 85 Thursday, April 4, 2002 9:26 AM NOTICE: To avoid possibly damaging the drive by electrostatic discharge (ESD), ground yourself by periodically touching an unpainted metal surface on the back of the computer. Your computer includes a floppy drive and a CD or DVD drive. You can add other devices, such as a Zip drive, a CD-RW drive, or a tape drive. 5.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 86 Thursday, April 4, 2002 9:26 AM remove front panel insert through here securing tabs (4) front-panel insert securing tab drive-bay cover panel front panel insert 9 Gently slide the drive into the bay until you hear a click.
9p915bk0.book Page 87 Thursday, April 4, 2002 9:26 AM 10 Connect a power cable to the drive. 11 See the documentation that came with the drive for instructions on connecting a drive cable to the drive and system board. power cable drive cable 12 HINT: Your computer uses cable-select drive cables. This means that the device connected to the end connector of the drive cable is the master device and the device connected to the middle connector is the slave device.
9p915bk0.book Page 88 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 4 Unpack the drive and prepare it for installation. See the documentation that came with the drive to ensure that the drive is setup for your computer. 5 Open the computer cover (see page 67). 6 To remove the front panel insert, carefully press the panel out from the inside of the computer. 7 To remove the drive-bay cover panel, press the four tabs and pull the insert away from the panel.
9p915bk0.book Page 89 Thursday, April 4, 2002 9:26 AM tabs (2) drive drive bay 11 Carefully replace the front panel insert. You do not need to replace the drive-bay cover panel. 12 Connect a power cable to the drive. 13 See the documentation that came with the drive for instructions on connecting a drive cable to the drive. power cable drive cable HINT: Your computer uses cable-select drive cables.
9p915bk0.book Page 90 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 14 Connect your computer and devices to their electrical outlets, and turn them on. NOTICE: To connect a network cable, first plug the cable in to the network wall jack and then plug it in to the computer. 15 Install any drivers required for the drive as described in the documentation that came with the drive.
9p915bk0.book Page 91 Thursday, April 4, 2002 9:26 AM SECTION 4 Appendix Specifications Standard Settings Clearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy (U.S.
9p915bk0.book Page 92 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Specifications Microprocessor Microprocessor type Intel® Pentium® 4; design provides for future Dell-supported upgrades. A slower compatibility speed can be set through the system setup program.
9p915bk0.book Page 93 Thursday, April 4, 2002 9:26 AM Expansion Bus (continued) PCI connector size 120 pins PCI connector data width (maximum) 32 bits Memory Architecture RDRAM Memory connectors four Memory capacities 64-, 128-, 256-, and 512-MB non-ECC or ECC RDRAM Minimum memory 128 MB Maximum memory 2 GB Memory type PC800 (non-ECC or ECC) Memory speed 40 ns or faster BIOS address F8000h Drives Externally accessible two 5.25-inch bays two 3.
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9p915bk0.book Page 95 Thursday, April 4, 2002 9:26 AM Power DC power supply: Wattage 250 W Heat dissipation 534 BTU (fully-loaded computer without monitor) Voltage (switch-selectable on back panel) 90 to 135 V at 60 Hz;180 to 265 V at 50 Hz; 100 V at 50 to 60 Hz for Japanese computers Backup battery 3-V CR2032 coin cell Physical Height x Width x Depth 42.5 x 18.1 x 44.7 cm (16.7 x 7.13 x 17.6 inches) Weight 12.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 96 Thursday, April 4, 2002 9:26 AM Environmental (continued) Altitude: Operating –15.2 to 3048 m (–50 to 10,000 ft)3 Storage –15.2 to 10,670 m (–50 to 35,000 ft) 3 At 35°C (95°F), the maximum operating altitude is 914 m (3000 ft). Standard Settings The system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user, don’t change the settings for this program.
9p915bk0.book Page 97 Thursday, April 4, 2002 9:26 AM Viewing Settings 1 Turn on (or restart) your computer. 2 When the blue Dell™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.
9p915bk0.book Page 98 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m System Setup Program Screens The system setup program screens display the current configuration information for your computer. Information on the screen is divided into five areas: • Title – The area at the top of all system setup screens that displays your computer’s model number.
9p915bk0.book Page 99 Thursday, April 4, 2002 9:26 AM NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack. 3 Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board. 4 Open the computer cover (see page 67). 5 Locate jumper PSWD on the system board (see page 70) and remove the jumper plug.
9p915bk0.book Page 100 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m CAUTION: A new battery can explode if it is incorrectly installed. Replace the 3-V CR2032 battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions. 1 Record all the screens in the system setup program so that you can restore the correct settings in step 7. 2 Open the computer cover (see page 67).
9p915bk0.book Page 101 Thursday, April 4, 2002 9:26 AM Dell Technical Support Policy (U.S. Only) Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, application software, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dellinstalled hardware.
9p915bk0.book Page 102 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Definition of "Third-Party" Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or application software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.
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9p915bk0.book Page 105 Thursday, April 4, 2002 9:26 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Czech Republic (Prague) Technical Support 02 22 83 27 27 International Access Code: 00 Customer Care 02 22 83 27 11 Country Code: 420 Fax 02 22 83 27 14 City Code: 2 TechFax 02 22 83 27 28 Switchboard 02 22 83 27 11 Website: support.euro.dell.
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w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 110 Thursday, April 4, 2002 9:26 AM Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Customer Technical Support (Austin, Texas, U.S.A.) 512 728-4093 Customer Service (Austin, Texas, U.S.A.) 512 728-3619 Fax (Technical Support and Customer Service)(Austin, Texas, U.S.A.
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9p915bk0.book Page 113 Thursday, April 4, 2002 9:26 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers St.
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9p915bk0.book Page 115 Thursday, April 4, 2002 9:26 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Trinidad/Tobago General Support U.K.
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m 9p915bk0.book Page 116 Thursday, April 4, 2002 9:26 AM Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers U.S.A.
9p915bk0.book Page 117 Thursday, April 4, 2002 9:26 AM Returning Items for Warranty Repair or Credit Prepare all items being returned, whether for repair or credit, as follows: 1 Call Dell to obtain an authorization number, and write it clearly and prominently on the outside of the box. 2 Include a copy of the invoice and a letter describing the reason for the return.
9p915bk0.book Page 118 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electronic environment. While this computer system has been designed and determined to be compliant with regulatory agency limits for EMI, there is no guarantee that interference will not occur in a particular installation.
9p915bk0.book Page 119 Thursday, April 4, 2002 9:26 AM Most Dell computer systems are classified for Class B environments. However, the inclusion of certain options can change the rating of some configurations to Class A. To determine the electromagnetic classification for your system or device, refer to the following sections specific for each regulatory agency. Each section provides country-specific EMC/EMI or product safety information.
9p915bk0.book Page 120 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a one-year, two-year, three-year, or four-year (U.S. only) limited warranty. To determine which warranty you purchased, see the Dell invoice that accompanied your computer.
9p915bk0.book Page 121 Thursday, April 4, 2002 9:26 AM Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service, you must contact Dell’s Customer Technical Support within the limited warranty period. See "Contacting Dell" on page 102 to find the appropriate contact information for obtaining customer assistance. If warranty service is required, Dell will issue a Return Material Authorization Number.
9p915bk0.book Page 122 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
9p915bk0.book Page 123 Thursday, April 4, 2002 9:26 AM This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dell's system integration department; accessories or parts that are not installed in the Dell factory; or Dell Software and Peripherals products.
9p915bk0.book Page 124 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Limited Warranty Coverage During Year Two During the second year of this limited warranty, Dell will provide, on an exchange basis and subject to Dell’s Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s) covered under this limited warranty when a part requires replacement.
9p915bk0.book Page 125 Thursday, April 4, 2002 9:26 AM General Provisions THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT.
9p915bk0.book Page 126 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Three-Year Limited Warranty (U.S. Only) Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. Dell warrants that the hardware products it manufactures will be free from defects in materials and workmanship.
9p915bk0.book Page 127 Thursday, April 4, 2002 9:26 AM Limited Warranty Coverage During Year One During the one-year period beginning on the invoice date, Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service, you must contact Dell’s Customer Technical Support within the warranty period. See "Contacting Dell" on page 102 to find the appropriate contact information for obtaining customer assistance.
9p915bk0.book Page 128 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s Exchange Policy in effect on the date of the exchange. You accept full responsibility for your software and data.
9p915bk0.book Page 129 Thursday, April 4, 2002 9:26 AM These provisions apply to Dell’s three-year limited warranty only. For provisions of any service contract covering your system, refer to your invoice or the separate service contract that you will receive. If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the date of the exchange.
9p915bk0.book Page 130 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Limited Warranty Coverage During Year One During the one-year period beginning on the invoice date, Dell will repair or replace products covered under this limited warranty that are returned to Dell's facility. To request limited warranty service, you must contact Dell's Customer Technical Support within the limited warranty period.
9p915bk0.book Page 131 Thursday, April 4, 2002 9:26 AM You will pay Dell for replacement parts when the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell's Exchange Policy in effect on the date of the exchange. You accept full responsibility for your software and data.
9p915bk0.book Page 132 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell's Exchange Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material Authorization Number, Dell must receive the product(s) for repair prior to the expiration of the limited warranty period in order for the repairs to be covered by the limited warranty.
9p915bk0.book Page 133 Thursday, April 4, 2002 9:26 AM Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service, you must contact Dell’s Customer Technical Support within the warranty period. See "Contacting Dell" on page 102 to find the appropriate contact information for obtaining customer assistance. If warranty service is required, Dell will issue a Return Material Authorization Number.
9p915bk0.book Page 134 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.
9p915bk0.book Page 135 Thursday, April 4, 2002 9:26 AM This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories or parts added to a Dell system after the system is shipped from Dell; accessories or parts added to a Dell system through Dell’s system integration department; accessories or parts that are not installed in the Dell factory; or Dell Software and Peripherals products.
9p915bk0.book Page 136 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Limited Warranty Coverage During Year Two During the second year of this limited warranty, Dell will provide, on an exchange basis and subject to Dell’s Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s) covered under this limited warranty when a part requires replacement.
9p915bk0.book Page 137 Thursday, April 4, 2002 9:26 AM DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION).
9p915bk0.book Page 138 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Damage due to shipping the products to you is covered under this limited warranty.
9p915bk0.book Page 139 Thursday, April 4, 2002 9:26 AM Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If Dell repairs or replaces a product, its warranty term is not extended.
9p915bk0.book Page 140 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m General Provisions DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS LIMITED WARRANTY STATEMENT. DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
9p915bk0.book Page 141 Thursday, April 4, 2002 9:26 AM If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material Authorization Number, Dell must receive the product(s) for repair prior to the expiration of the warranty period in order for the repair(s) to be covered by the limited warranty. "Total Satisfaction" Return Policy (U.S.
9p915bk0.book Page 142 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m This "Total Satisfaction" Return Policy does not apply to Dell Software and Peripherals products, which may be returned under Dell Software and Peripherals's then-current return policy. The "Total Satisfaction" Return Policy also does not apply to Dell | EMC storage products.
9p915bk0.book Page 143 Thursday, April 4, 2002 9:26 AM Making a Claim Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and address of the customer, and details of symptoms and configuration at the time of malfunction, including peripherals and software used.
9p915bk0.book Page 144 Thursday, April 4, 2002 9:26 AM w w w. d e l l . c o m | s u p p o r t . d e l l . c o m Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F.
9p915bk0.book Page 145 Thursday, April 4, 2002 9:26 AM Index A AGP card, 80 audio.
9p915bk0.book Page 146 Thursday, April 4, 2002 9:26 AM Index floppy drive fixing problems, 36 monitor fixing problems, 26 front door reattaching, 64 view, 63 motherboard. See system board mouse fixing problems, 34 H hard drive adding a second hard drive, 81 fixing problems, 39 help file accessing, 24 N network fixing problems, 39 setting up, 19 programs fixing problems, 41 R RAM.
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DELL INFORMATION DEVELOPMENT Postscript Imaging and Printing Specifications ENGLISH LOCALIZATION (Completed by Information Development) (Heavily outlined boxes completed by Agency) DOCUMENT TITLE: PATH: Dell Dimension 8200 Solutions Guide (S:\SYSTEMS\Superman mlk\solutions guide\a00\en) LANGUAGES: English Translation Agency: N/A (Not Applicable) PART and REVISION NUMBER: 9P915 A00 SPEC SHEET PREPARED BY: Gloria Salinas DATE SPEC SHEET COMPLETED: 03/08/02 CONTACTS: Cathy Brown Cathy_Brown@De
FILE NAME(S) & PAGE COUNT: * Localization Supplier: Revise file name, page count, and page number columns Section Filename Page Count Page Numbers Full Cover (AMF): 9P915am0.ps 2 (Inside Blank) Or Full Cover (EMF): 9P915em0.ps Or Full Cover (APCC): 9P915ap0.ps Or Full Cover (CCC): 9P915cc0.ps Or Full Cover (BCC): 9P915bp0.ps Title Page: 9P915tp0.ps 2 Includes Copyright TOC: 9P915tc0.ps 6 3–8 Safety: 9P915si0.ps 6 9 – 14 Ch1: 9P915c10.ps 6 15 –20 Ch2: 9P915c20.