Inspiron 14 5000 Service Manual Computer Model: Inspiron 14-5468 Regulatory Model: P64G Regulatory Type: P64G006
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents Before working inside your computer........................... 10 Before you begin .....................................................................................10 Safety instructions...................................................................................10 Recommended tools................................................................................. 11 Screw list.................................................................................................
Replacing the keyboard................................................24 Procedure................................................................................................24 Post-requisites........................................................................................ 24 Removing the base cover.............................................25 Prerequisites........................................................................................... 25 Procedure...................................
Replacing the memory modules................................... 37 Procedure................................................................................................37 Post-requisites........................................................................................ 38 Removing the wireless card......................................... 39 Prerequisites........................................................................................... 39 Procedure.........................................
Replacing the heat-sink assembly................................ 54 Procedure............................................................................................... 54 Post-requisites........................................................................................ 54 Removing the I/O board.............................................. 56 Prerequisites........................................................................................... 56 Procedure.......................................
Replacing the power-button board............................... 72 Procedure................................................................................................72 Post-requisites........................................................................................ 72 Removing the speakers................................................ 74 Prerequisites............................................................................................74 Procedure.......................................
Replacing the display bezel.......................................... 89 Procedure............................................................................................... 89 Post-requisites........................................................................................ 89 Removing the camera.................................................. 90 Prerequisites........................................................................................... 90 Procedure.................................
Replacing the display cable........................................ 105 Procedure..............................................................................................105 Post-requisites.......................................................................................105 Removing the display back-cover and antenna assembly.....................................................................107 Prerequisites........................................................................................
GUID-5D3B1051-9384-409A-8D5B-9B53BD496DE8 Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. GUID-B2521C24-A407-4ABB-8022-6D88B53F0B94 Before you begin 1 Save and close all open files and exit all open applications. 2 Shut down your computer. Click Start → Power → Shut down. NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the electrical outlet.
• Plastic scribe GUID-12242442-3331-4D72-BFC5-7C7A83FD33AF Screw list The following table provides the list of screws that are used for securing different components to the computer. Component Secured to Screw type Quantity Optical-drive assembly Computer base M2x5 1 Optical-drive bracket Optical drive M2x3 2 Base cover Computer base M2.5x8 2 Hard-drive assembly Computer base M2.
GUID-06588814-2678-4667-9FF9-C009F4BCE185 After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on your computer. 3 Replace any media cards, discs, or any other parts that you removed before working on your computer.
GUID-D9015C06-6CEE-42EA-9215-9D0FD7B827D5 Removing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 Lift the battery at an angle and remove the battery from the battery bay. 1 4 battery 2 battery-release latch Turn the computer over, open the display, and press the power button for five seconds to ground the system board.
GUID-E15EE482-44FD-4E71-91FC-899D4B61532E Replacing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
GUID-01750DAC-3408-4912-B936-7DAA79351AA9 Replacing the optical drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 3 18 Using a plastic scribe, slide the optical-drive assembly out of the optical-drive bay. 1 screw 2 plastic scribe 3 computer base 4 optical-drive assembly Carefully pull the optical-drive bezel and remove it from the optical drive.
4 Remove the screws that secure the optical-drive bracket to the optical drive and remove the optical-drive bracket.
GUID-5F25DB7E-BE9A-49D8-A32A-AAD2A7EDBB9E Removing the optical drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
GUID-5AE964CF-7958-4D31-BBA8-155C933167E8 Removing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 3 22 Insert a plastic scribe at the top of the keyboard, using it to gently release the tabs that secure the keyboard to the palm-rest assembly. 1 plastic scribe 2 keyboard 3 palm-rest assembly 4 tabs (5) Carefully turn the keyboard over and place it on the palm-rest assembly.
4 5 Open the latch and disconnect the keyboard cable from the system board. 1 latch 2 keyboard cable 3 keyboard 4 palm-rest assembly Lift the keyboard, along with the cable, off the palm-rest assembly.
GUID-18204C76-DF75-4DB8-BD6F-EFA74576AAD7 Replacing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
GUID-98068FC2-1C1C-46DE-B3FA-DF9D488E9BA1 Removing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 26 Using a plastic scribe, gently pry the base cover off the computer base.
GUID-27446428-82D7-4881-9220-9EB090B046EA Replacing the base cover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
GUID-30EEBC49-DE3E-4C3F-8226-86CE5F32F388 Removing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
1 plastic scribe 3 battery socket 2 coin-cell battery 29
GUID-5E22F4A0-F01F-4522-8155-BE22A8CA6E5F Replacing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
GUID-5DE1E07B-4633-4536-ACBF-4A3067007FE0 Removing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile.
3 32 Lift the hard-drive assembly off the computer base.
4 Disconnect the hard-drive interposer from the hard-drive assembly. 1 5 hard-drive assembly 2 hard-drive interposer Remove the screws that secure the hard-drive bracket to the hard drive and lift the hard drive off the hard-drive bracket.
GUID-8D72BB77-0F8B-428E-A98E-FF7DA2CDA899 Replacing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile.
GUID-AAC0DC5A-1680-492D-804F-52F812D409C2 Removing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Slide and remove the memory module from the memory-module slot.
GUID-1F5023F5-9868-4AAF-A9F5-BFB400CD890A Replacing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Slide the memory module firmly into the slot at an angle and gently press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. 1 notch 2 memory module 3 securing clips 4 memory-module slot 5 tab GUID-E91B0E23-1E75-4172-A675-AF4372A1510F Post-requisites 1 Replace the base cover. 2 Replace the battery.
GUID-4AF7A7F4-79DC-43F4-A4DF-63362F890FB6 Removing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
4 40 Slide and remove the wireless card out of the wireless-card slot.
GUID-94E88AEC-6F12-4B0E-AA6A-B28D8E200225 Replacing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
GUID-9688293F-8D74-48E4-A8DD-4696624BAD12 Removing the computer base WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 3 Remove the screws that secure the computer base to the palm-rest assembly. 1 optical-drive cable 3 screws (2) 2 latch Close the display and turn the computer over.
4 Remove the screws that secure the computer base to the palm-rest assembly. 1 5 44 screws (13) 2 computer base Using a plastic scribe, pry up the computer base from the palm-rest assembly, starting from the area around the display hinges.
6 Lift the computer base off the palm-rest assembly.
7 46 Lift the optical-drive interposer along with the cable off the computer base.
GUID-BD8F2FF7-9861-42AD-82C7-DF6983529215 Replacing the computer base WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
6 48 Replace the battery.
GUID-B784848F-125E-46FD-9A22-A7892EC032F0 Removing the optical-drive interposer WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 50 Lift the optical-drive interposer along with the cable off the computer base.
GUID-7D3D6B04-3ECE-4E21-8CF6-A1AFBDE2E206 Replacing the optical-drive interposer WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
GUID-A4C65F77-E1D1-4595-B52B-D281E90F786D Removing the heat-sink assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 In sequential order, as indicated on the heat-sink assembly, loosen the captive screws that secure the heat-sink assembly to the system board. 3 Remove the screws that secure the heat-sink assembly to the system board. 4 Lift the heat-sink assembly off the system board.
GUID-9847FD24-88EC-4F5A-BCCF-D9D9830B777A Replacing the heat-sink assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
5 Replace the memory modules. 6 Replace the optical drive. 7 Replace the base cover. 8 Replace the battery.
GUID-DC61C8F1-86D0-49DE-B8D8-229750E714D6 Removing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
4 Lift the I/O board off the palm-rest assembly.
GUID-98F27B1C-9F09-48EC-83D7-FC85C825E6A4 Replacing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
GUID-B54497E8-5AD5-4FF9-AD4A-F32FDBEDE1E8 Removing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
GUID-7052353E-F03F-4CF3-98CA-770F717B308F Procedure 1 Turn the computer over and open the display as far as possible. 2 Open the latches and disconnect the touch-pad cable and the power-button board cable from the system board. 1 power-button board cable 3 touch-pad cable 2 palm-rest assembly 3 Close the display and turn the computer over. 4 Open the latch and disconnect the display cable from the system board.
5 Disconnect the speaker cable from the system board. 6 Peel the tape from the antenna cables. 7 Remove the screw that secures the system board to the palm-rest assembly.
8 Lift the system board off the palm-rest assembly and carefully turn the system board over. 1 system board 2 palm-rest assembly 9 Disconnect the power-adapter port cable from the system board. 10 Open the latch and disconnect the I/O-board cable from the system board.
11 Lift the system board off the palm-rest assembly.
GUID-67274E98-E2F1-4B7B-A903-F38BA6B62028 Replacing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
9 Connect the speaker cable to the system board. 10 Slide the display cable into its connector on the system board and close the latch to secure the cable. 11 Turn the computer over and open the display as far as possible. 12 Slide the touch-pad cable and the power-button board cable into their connectors on the system board and close the latches to secure the cables. GUID-D017B5DD-EB6A-4CF6-A80D-BDE51AB3383C Post-requisites 1 Replace the I/O board. 2 Replace the heat-sink assembly.
GUID-35D5032D-9652-403C-9A8A-F98FFABA8776 Removing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Remove the screw that secures the power-adapter port to the palm-rest assembly. 3 Lift the power-adapter port, along with the power-adapter port cable, off the palm-rest assembly.
GUID-A99140DB-7AF3-4218-B305-532FF94DF51D Replacing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
10 Replace the base cover. 11 Replace the battery.
GUID-A35BD2D5-B3B3-4708-AF1C-D61C58B9F952 Removing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
3 Lift the power-button board, along with its cable, off the palm-rest assembly.
GUID-FBA68EE4-1E13-4F28-9B84-362694B97060 Replacing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
10 Replace the base cover. 11 Replace the battery.
GUID-BF7F1ECA-BC62-4949-B1BE-EC64E351719E Removing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Lift the speakers, along with the speaker cable, off the palm-rest assembly.
GUID-40DC76F7-B3EC-450A-848E-632D68C352E2 Replacing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
GUID-AB1F153B-621B-42FC-89BE-0E1105FF1786 Removing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Note the display-cable routing and remove the cable from its routing guides on the palm-rest assembly. 1 display cable 3 antenna cables (2) 2 routing guides 3 Turn the computer over and open the display at an angle of 90 degrees. 4 Turn the computer over and place it on the edge of the table in a position that allows access to the screws on the display hinges. 5 Remove the screws that secure the display hinges to the palm-rest assembly.
6 Carefully lift the display assembly from the palm-rest assembly.
7 Carefully place the display assembly on a clean, flat surface.
GUID-2DF70EB1-9D26-4051-8B7C-FB14A89925D8 Replacing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
9 Replace the optical drive. 10 Replace the base cover. 11 Replace the battery.
GUID-740BADE7-E98C-41E6-A2C7-D807C0482F9A Removing the palm-rest assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
GUID-AD41B5E5-BC9F-472C-8879-14566B1F0F77 Procedure After performing the steps in the prerequisites we are left with the palm-rest assembly.
GUID-C338CD8A-D6B9-47AE-9629-3FBE505948D9 Replacing the palm-rest assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
13 Replace the optical drive. 14 Replace the base cover. 15 Replace the battery.
GUID-5C27B5F7-0EC4-42CD-AB68-CFC88E655D56 Removing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
GUID-6FEB5E6C-BA6F-4D61-9801-5CCC4AE67115 Procedure 1 Using your fingertips, gently pry up the inner edges of the display bezel. 1 2 88 display bezel Lift the display bezel off the display assembly.
GUID-619F529E-294B-4F0D-BB9D-9B71EB448811 Replacing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
GUID-1FB16E7C-AF0C-4FA0-8736-EAD91D8969A8 Removing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Using a plastic scribe, gently pry the camera off the display back-cover.
GUID-690FF12D-2581-4326-8270-C4B813388FD3 Replacing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
13 Replace the battery.
GUID-7D2CEA1B-1FC0-4606-86EB-F51C5DFB6E52 Removing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Turn the display panel over. 1 screws (4) 3 display-back cover 2 display panel 3 Peel the tape that secures the display cable to the display panel. 4 Open the latch and disconnect the display cable from the display panel.
5 96 Lift the display panel off the display back-cover.
GUID-6FD32244-34F4-4843-983D-B6C14903EFC9 Replacing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
9 Follow the procedure from step 5 to step 7 in “Replacing the hard drive”. 10 Replace the memory modules. 11 Replace the optical drive. 12 Replace the base cover. 13 Replace the battery.
GUID-6C4E9746-B780-409D-B703-9A43273C227D Removing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 100 Carefully lift the display hinges off the display back-cover.
GUID-E3D5A4DB-BAB5-4F6F-B7B6-8BC4EF0CC57D Replacing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
13 Replace the base cover. 14 Replace the battery.
GUID-166DA787-661F-4E60-8975-5E84EDB0868D Removing the display cable WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
2 Disconnect the camera cable from the camera. 3 Note the display cable routing and remove the display cable from the routing guides on the display back-cover. 4 Note the camera cable routing and remove the camera cable from the display back-cover.
GUID-57172914-AB24-4DCE-BD70-0967C1E82776 Replacing the display cable WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
13 Replace the optical drive. 14 Replace the base cover. 15 Replace the battery.
GUID-2850CA15-9CEF-415A-ADAA-1614E65C491B Removing the display back-cover and antenna assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
GUID-28E5E521-7E1B-424A-917F-D4F24F35AD16 Procedure After performing the steps mentioned in the prerequisites, we are left with the display back-cover and antenna assembly. 1 108 display back-cover and antenna assembly.
GUID-2EF50600-2483-40F4-A773-07DC95179CB6 Replacing the display back-cover and antenna assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
13 Follow the procedure from step 5 to step 7 in “Replacing the hard drive”. 14 Replace the memory modules. 15 Replace the optical drive. 16 Replace the base cover. 17 Replace the battery.
GUID-F5899359-C2E1-41C0-9663-4C79969506EB Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself.
GUID-9BF8EA1C-757E-445F-AE5F-761FE9A359AD Diagnostics Power and battery-status light/hard-drive activity light: Indicates the batterycharge status or the hard-drive activity. NOTE: Press Fn+H to toggle this light between power and battery-status light and hard-drive activity light. Hard-drive activity light Turns on when the computer reads from or writes to the hard drive. Power and battery-status light Indicates the power and battery-charge status.
Light Pattern Problem description 2,4 Memory or RAM failure 2,5 Invalid memory installed 2,6 System board or chipset error 2,7 LCD failure 3,1 CMOS battery failure 3,2 PCI/video card failure 3,3 Recovery image not found 3,4 Recovery image found but invalid The computer may emit a series of beeps during start-up if the errors or problems cannot be displayed. The repetitive beep codes help the user troubleshoot problems with the computer.
GUID-AF18382F-D265-43C2-85DA-28FFB5875F37 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and services www.dell.com Dell Help & Support app Get started app Accessing help In Windows search, type Help and Support, and press Enter. Online help for operating system www.dell.com/support/windows www.dell.
NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
