Inspiron 11 3000 Series Service Manual Computer Model: Inspiron 11–3162 Regulatory Model: P24T Regulatory Type: P24T001
Notas, avisos e advertências NOTA: Uma NOTA indica informações importantes que ajudam você a usar melhor os recursos do computador. CUIDADO: Um AVISO indica possíveis danos ao hardware ou perda de dados e ensina como evitar o problema. ATENÇÃO: Uma ADVERTÊNCIA indica possíveis danos à propriedade, risco de lesões corporais ou mesmo risco de vida. Copyright © 2016 Dell Inc. Todos os direitos reservados.
Contents Antes de trabalhar na parte interna do computador............ 8 Antes de começar .............................................................................................8 Safety instructions..............................................................................................8 Ferramentas recomendadas..............................................................................9 After working inside your computer...................................... 11 Como remover a tampa da base...
Como remover o módulo de memória..................................27 Prerequisites.....................................................................................................27 Procedure.........................................................................................................27 Como recolocar o módulo de memória............................... 29 Procedure........................................................................................................ 29 Post-requisites.......
Como remover a bateria de célula tipo moeda................... 43 Prerequisites.....................................................................................................43 Procedure........................................................................................................ 43 Como recolocar a bateria de célula tipo moeda................. 45 Procedure........................................................................................................ 45 Post-requisites.............
Como remover a placa de sistema.........................................60 Prerequisites.................................................................................................... 60 Procedure........................................................................................................ 60 Como recolocar a placa de sistema.......................................64 Procedure........................................................................................................
Como remover o painel da tela.............................................. 76 Prerequisites.....................................................................................................76 Procedure.........................................................................................................76 Como recolocar o painel da tela............................................ 79 Procedure.........................................................................................................
Antes de trabalhar na parte interna do computador NOTA: The images in this document may differ from your computer depending on the configuration you ordered. Antes de começar 1 Salve e feche todos os arquivos abertos e saia de todos os programas abertos. 2 Desligue o computador. – Windows 10: Clique ou toque em Iniciar → Energia → Desligar. – Windows 8.1: na tela Iniciar, clique ou toque no ícone de energia → desligar. – Windows 7: clique ou toque em Iniciar → Desligar.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the electrical outlet.
• Chave de fenda Phillips • Chave de fenda de cabeça plana • Haste plástica 10
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on your computer. 3 Replace any media cards, discs, or any other parts that you removed before working on your computer. 4 Connect your computer and all attached devices to their electrical outlets.
Como remover a tampa da base ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Close the display and turn the computer over.
3 Remove the screws that secure the base-cover assembly to the palmrest and keyboard assembly.
4 Pry loose the left side of the base-cover assembly from the palm rest and keyboard assembly.
5 Slide the base-cover assembly to the right and release it from the HDMI and USB ports.
6 Carefully turn over the base-cover assembly. 1 7 16 base-cover assembly Remove the I/O board.
Como recolocar a tampa da base ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Replace the I/O board.
Como remover a bateria ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow the procedure from step 1 to step 6 in “Removing the base cover”.
2 3 Remove the screws that secure the battery to the palm rest and keyboard assembly. 1 battery cable 2 screws (3) 3 battery 4 palm rest and keyboard assembly Tilt the battery (applicable for configuration with hard drive only) to release the tab on the battery from the hard-drive bracket.
4 5 20 Lift the battery off the palm rest and keyboard assembly. 1 battery 2 palm rest and keyboard assembly 3 tab 4 hard-drive bracket Follow the step 1 procedure in “Removing the I/O board”.
6 Turn the computer over, open the display, and press the power button for five seconds to ground the system board.
Como recolocar a bateria ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Follow the step 4 procedure in “Replacing the I/O board”.
Como remover a placa de E/S ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Follow the procedure from step 1 to step 6 in “Removing the base cover”.
4 24 Slide and lift the I/O board off the base cover.
5 Open the latch and disconnect the I/O-board cable from the I/O board.
Como recolocar a placa de E/S ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Como remover o módulo de memória ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Follow the procedure from step 1 to step 6 in “Removing the base cover”.
2 28 Remove the memory module from the memory-module slot.
Como recolocar o módulo de memória ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the notch on the memory module with the tab on the memorymodule slot.
2 Slide the memory module firmly into the memory-module slot at an angle and press it down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. 1 memory module 2 memory-module slot 3 notch 4 tab Post-requisites 1 Replace the battery. 2 Follow the procedure from step 2 to step 5 in “Replacing the base cover”.
Como remover o disco rígido ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CUIDADO: Hard drives are fragile. Exercise care when handling the hard drive.
2 3 32 Slide and lift the hard-drive assembly off the palm rest and keyboard assembly. 1 screws (3) 3 palm rest and keyboard assembly 2 hard-drive assembly Remove the screws that secure the hard-drive bracket to the hard drive.
4 Lift the hard drive from the hard-drive bracket.
Como recolocar a unidade de disco rígido ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CUIDADO: Hard drives are fragile. Exercise care when handling the hard drive.
Como remover a porta do adaptador de alimentação ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
3 36 Lift the power-adapter port with its cable, off the palm rest and keyboard assembly.
Como recolocar a porta do adaptador de alimentação ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Como remover a placa sem fio ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Follow the procedure from step 1 to step 6 in “Removing the base cover”.
4 Slide the wireless card from the wireless-card slot on the system board.
Como recolocar a placa sem fio ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
5 Replace the screw that secures the wireless card to the palm rest and keyboard assembly. 1 notch 2 wireless card 3 wireless-card slot 4 antenna cables (2) 5 wireless-card bracket 6 tab 7 screw Post-requisites 1 Replace the battery. 2 Follow the procedure from step 2 to step 5 in “Replacing the base cover”.
3 42 Follow the step 4 procedure in “Replacing the I/O board”.
Como remover a bateria de célula tipo moeda ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
3 44 Carefully peel off and lift the coin-cell battery from the palm rest and keyboard assembly.
Como recolocar a bateria de célula tipo moeda ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Adhere the coin-cell battery to the palm rest and keyboard assembly.
Como remover o touchpad ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Follow the procedure from step 1 to step 6 in “Removing the base cover”.
3 Lift the keyboard cable to access the screws that secure the touch pad to the palm rest and keyboard assembly.
4 48 Remove the screws that secure the touch pad to the palm rest and keyboard assembly.
5 Slide and lift the touch pad from the palm rest and keyboard assembly.
Como recolocar o touchpad ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the tabs on the touch pad into the slots on the palm rest and keyboard assembly.
5 Ensure there is a gap between the mylar and the palm rest and keyboard assembly. 1 mylar 2 palm rest and keyboard assembly 6 Adhere the tape to the touch pad. 7 Slide the touch-pad cable into the connector on the touch pad and close the latch to secure the cable. Post-requisites 1 Replace the battery. 2 Follow the procedure from step 2 to step 5 in “Replacing the base cover”.
Removing the speaker WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Follow the procedure from step 1 to step 6 in “Removing the base cover”. 2 Remove the battery.
3 Release the rubber stubs on the speaker and lift the speaker from the palm rest and keyboard assembly.
Replacing the speaker WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Como remover o conjunto da tela ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Follow the procedure from step 1 to step 6 in “Removing the base cover”.
3 56 Open the latch and disconnect the display cable from the system board.
4 Open the palm rest and keyboard assembly at an angle. 1 5 palm rest and keyboard assembly Remove the screws that secure the display assembly to the palm rest and keyboard assembly.
6 Slide and lift the palm rest and keyboard assembly off the display assembly. 1 palm rest and keyboard assembly 3 display hinges (2) 2 screws (2) After performing all the steps, we are left with display assembly.
Como recolocar o conjunto da tela ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Como remover a placa de sistema ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTA: Your computer’s Service Tag is stored in the system board.
4 5 Disconnect the coin-cell battery cable from the system board. 1 latch 2 display cable 3 display-cable bracket 4 screw 5 speaker cable 6 coin-cell battery cable Disconnect the power-adapter port cable from the system board.
6 7 62 Open the latches and disconnect the touch-pad cable and keyboard cable from the system board. 1 power-adapter port cable 2 touch-pad cable 3 latches (2) 4 keyboard cable Remove the screw that secures the system board to the palm rest and keyboard assembly.
8 Lift the system board off the palm rest and keyboard assembly.
Como recolocar a placa de sistema ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTA: Your computer’s Service Tag is stored in the system board.
Post-requisites 1 Replace the hard drive. 2 Replace the wireless card. 3 Replace the memory module. 4 Replace the battery. 5 Follow step 4 in “Replacing the I/O board”. 6 Follow step 2 to step 5 in “Replacing the base cover”.
Como remover o conjunto do apoio para as mãos e teclado ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
1 palm rest and keyboard assembly 67
Como recolocar o conjunto do apoio para as mãos e teclado ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Como remover a tampa frontal da tela ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Follow the procedure from step 1 to step 6 in “Removing the base cover”.
2 Lift the hinge caps from the display hinges.
3 Using your finger tips gently pry and lift the display bezel off the display back-cover and antenna assembly.
Como recolocar o painel frontal da tela ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Como remover as dobradiças do monitor ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Follow the procedure from step 1 to step 6 in “Removing the base cover”.
2 74 Lift the display hinges off the display back-cover and antenna assembly.
Como recolocar as dobradiças do monitor ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Como remover o painel da tela ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Follow the procedure from step 1 to step 6 in “Removing the base cover”.
2 Carefully turn the display panel over. 1 screws (4) 3 display back-cover and antenna assembly 2 display panel 3 Peel off the adhesive tape from the display cable. 4 Open the latch and disconnect the display cable.
5 78 Lift the display panel off the display back-cover and antenna assembly.
Como recolocar o painel da tela ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Como remover a câmera ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Follow the procedure from step 1 to step 6 in “Removing the base cover”.
2 Disconnect the camera cable from the camera.
3 Peel the display cable from the display back-cover and antenna assembly.
Como recolocar a câmera ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Adhere the display cable to the display back-cover and antenna assembly.
Como remover a tampa traseira do monitor e o conjunto da antena ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
1 display back-cover and antenna assembly 85
Como recolocar a tampa traseira do monitor e o conjunto da antena ATENÇÃO: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to www.dell.com/support. 3 Click or tap Product Support, enter the Service Tag of your computer and click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click or tap Drivers & downloads. 5 Select the operating system installed on your computer.
Como obter ajuda e como entrar em contato com a Dell Recursos de auto-ajuda Você pode obter informações e ajuda sobre produtos e serviços da Dell, usando estes recursos de auto-ajuda: Informações sobre produtos e serviços da Dell www.dell.com Windows 8.1 e Windows 10 Aplicativo Dell Help & Support Windows 10 Aplicativo Get started Windows 8.1 Aplicativo Help + Tips Como acessar a ajuda no Windows 8, No Windows Search, digite Ajuda e no Windows 8.1 e no Windows 10 Suporte e pressione Enter.
Saiba mais sobre o sistema operacional, configurar e usar o computador, backup de dados, diagnóstico, e assim por diante. Consulte Eu e meu Dell em www.dell.com/support/manuals (em inglês). Como entrar em contato com a Dell Para entrar em contato com a Dell para tratar de assuntos de vendas, suporte técnico ou questões de atendimento ao cliente, consulte www.dell.com/ contactdell. NOTA: A disponibilidade varia de acordo com o país e com o produto, e alguns serviços podem não estar disponíveis em seu país.