Dell G3 3590 Service Manual Regulatory Model: P89F Regulatory Type: P89F001
Identifier GUID-5B8DE7B7-879F-45A4-88E0-732155904029 Status Released Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Identifier GUID-089FFA4B-3A62-4B51-BDE1-309C58A451D9 Status Released © 2019 Dell Inc.
Contents 1 Safety instructions......................................................................................................................................... 6 Before working inside your computer..............................................................................................................................6 Before you begin .........................................................................................................................................................
Installing the speakers............................................................................................................................................... 35 WLAN card....................................................................................................................................................................... 36 Removing the WLAN card........................................................................................................................................
Flashing the BIOS............................................................................................................................................................. 71 Flea power release............................................................................................................................................................ 71 Wi-Fi power cycle...........................................................................................................................................
Identifier GUID-71128823-CE64-4E17-9439-DEE95AF668C4 Status Released 1 Safety instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels.
3 Disconnect your computer and all attached devices from their electrical outlets. 4 Disconnect all attached network devices and peripherals, such as keyboard, mouse, and monitor from your computer. 5 Remove any media card and optical disc from your computer, if applicable.
the mat. The physical connection of the wrist strap and bonding wire between your skin, the ESD mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist straps. Always be aware that the internal wires of a wrist strap are prone to damage from normal wear and tear, and must be checked regularly with a wrist strap tester in order to avoid accidental ESD hardware damage.
Identifier GUID-06588814-2678-4667-9FF9-C009F4BCE185 Status Released After working inside your computer About this task CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Steps 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any external devices, peripherals, or cables you removed before working on your computer. 3 Replace any media cards, discs, or any other parts that you removed before working on your computer.
Identifier GUID-7FBB11D7-9820-47BB-AFAA-48FA912314D9 Status Released 2 Removing and installing components Identifier GUID-EA979CC8-84EC-4827-86C4-C80A8C31F4BF Status Released Recommended tools The procedures in this document may require the following tools: • Philips screwdriver #1 • Flat-head screwdriver • Plastic scribe Identifier GUID-CC648B28-FBF9-4A6F-BB11-4C6C2FA3D08A Status Released Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, th
Component Secured to Screw type Quantity Hard-drive assembly Palm rest and keyboard assembly M2x3 3 Hard-drive bracket Hard-drive assembly M3x3 4 Left fan Palm rest and keyboard assembly M2x3 2 Right fan Palm rest and keyboard assembly M2x3 2 Wireless-card bracket System board M2x3 1 Touchpad bracket Palm rest and keyboard assembly M2L2 Big Head 7 Power button with fingerprint reader (optional) Palm rest and keyboard assembly M2x3 2 USB 3.
Removing and installing components
Steps 1 Loosen the four captive screws on the base cover. 2 Remove the six screws (M2x7) that secure the base cover to the palm-rest and keyboard assembly. 3 Using a plastic scribe, moving in an anti-clockwise direction beginning from the top left corner, pry the base cover. 4 Lift the base cover off the palm-rest and keyboard assembly.
Next step 1 Follow the procedure in After working inside your computer. Identifier GUID-F65273B2-AF5E-4C69-B895-7CEF2148F79D Status Released Battery Identifier GUID-22C7DCB3-8D29-41D7-8D51-D90ABC7C2D63 Status Released Lithium-ion battery precautions CAUTION: • Exercise caution when handling Lithium-ion batteries. • Discharge the battery as much as possible before removing it from the system. This can be done by disconnecting the AC adapter from the system to allow the battery to drain.
Steps 1 Disconnect the battery cable from the system board. 2 Remove the two screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3 Lift the battery off the palm-rest and keyboard assembly. Identifier GUID-63292BF2-6AA9-4B2C-9239-649FCF55BFDF Status Released Installing the battery Prerequisite If you are replacing a component, remove the existing component before performing the installation procedure.
Steps 1 Align the screw holes on the battery with the screw holes on the palm rest and keyboard assembly. 2 Replace the two screws (M2x3) that secure the battery to the palm-rest and keyboard assembly. 3 Connect the battery cable to the system board. Next steps 1 Install the base cover. 2 Follow the procedure in After working inside your computer.
Steps 1 Turn the mylar to find the memory module. 2 Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops-up. 3 Remove the memory module from the memory-module slot. Identifier GUID-B40EB3A3-365A-4DD9-82C8-68B68AB90B07 Status Released Installing the memory module Prerequisite If you are replacing a component, remove the existing component before performing the installation procedure.
Steps 1 Turn the mylar to find the memory-module slot. 2 Align the notch on the memory module with the tab on the memory-module slot. 3 Slide the memory module firmly into the slot at an angle. 4 Press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. Next steps 1 Install the base cover. 2 Follow the procedure in After working inside your computer.
2 Remove the base cover. 3 Remove the battery. About this task The following image indicates the location of the coin-cell battery and provides a visual representation of the removal procedure. Steps 1 Using a plastic scribe, push the coin-cell battery from the right to release it. 2 Gently lift the coin-cell battery out from the system board.
Steps 1 With the positive-side facing up, align the coin-cell battery to the slot on the palm-rest and keyboard assembly. 2 Insert the coin-cell battery at an angle back into the slot on the palm-rest and keyboard assembly. Next step 1 Install the battery. 2 Install the base cover. 3 Follow the procedure in After working inside your computer.
Removing and installing components 21
Steps 1 Locate the solid-state drive/Intel Optane memory module on your computer. 2 Remove the screw (M2x3) that secures the solid-state drive/Intel Optane memory module to the system board. 3 Slide and lift the solid-state drive/Intel Optane memory module off the solid-state drive/Intel Optane memory module slot on the system board.
Steps 1 Align the notches on the solid-state drive/Intel Optane memory module with the solid-state drive/Intel Optane memory module slot on the system board. 2 Slide the solid-state drive/Intel Optane memory module into the solid-state drive/Intel Optane memory module slot on the system board. 3 Install the screw (M2x3) that secures the solid-state drive/Intel Optane memory module to the system board. Next step 1 Install the battery. 2 Install the base cover.
Identifier GUID-74F7EEC5-C9C5-4253-947E-0749989B6665 Status Released Removing the hard drive Prerequisites 1 Follow the procedure in Before working inside your computer. 2 Remove the base cover. 3 Remove the battery. About this task The following image indicates the location of the hard drive and provides a visual representation of the removal procedure.
Removing and installing components 25
Steps 1 Open the latch and disconnect the hard-drive cable from the system board. 2 Remove the three screws (M2x3) that secure the hard-drive assembly to the palm rest and keyboard assembly. 3 Lift the hard-drive assembly along with its cable off the palm rest and keyboard assembly. 4 Disconnect the interposer from the hard-drive assembly. 5 Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. 6 Remove the hard drive from the hard-drive bracket.
Removing and installing components 27
Steps 1 Align the screw holes on the hard-drive bracket with the screw holes on the hard drive. 2 Replace the four screws (M3x3) that secure the hard-drive bracket to the hard drive. 3 Connect the interposer to the hard-drive assembly. 4 Align the screw holes on the hard-drive assembly with the screw holes on the palm rest and keyboard assembly. 5 Replace the three screws (M2x3) that secure the hard-drive assembly to the palm rest and keyboard assembly.
Steps 1 In the reverse sequential order (8>7>6>5>4>3>2>1), loosen the eight captive screws that secure the heat sink to the system board. 2 Peel the tape that secures the heat sink to the system board. 3 Lift the heat sink off the system board. Identifier GUID-1D068D1E-AE28-46D4-A78E-FD694CD80609 Status Released Installing the heat sink Prerequisite If you are replacing a component, remove the existing component before performing the installation procedure.
NOTE: If either the system board or the heat sink is replaced, use the thermal pad/paste provided in the kit to ensure that thermal conductivity is achieved. Steps 1 Place the heat sink on the system board and align the screw holes on the heat sink with the screw holes on the system board. 2 In sequential order (as indicated on the heat sink), tighten the eight captive screws that secure the heat sink to the system board. 3 Adhere the tape to the heat sink to secure it to the system board.
Identifier GUID-44E0EF5F-8E7A-4D6B-A395-8F86F3BFF0EA Status Released Removing the left fan Prerequisites 1 Follow the procedure in Before working inside your computer. 2 Remove the base cover. 3 Remove the battery. About this task The following image indicates the location of the left fan and provides a visual representation of the removal procedure. Steps 1 Note the routing of the WLAN cable and remove the WLAN cable from the left fan.
2 Remove the base cover. 3 Remove the battery. About this task The following image indicates the location of the right fan and provides a visual representation of the installation procedure. Steps 1 Disconnect the right-fan cable from the system board. 2 Peel the tape that secures the right fan to the system board. 3 Remove the two (M2x3) screws that secure the right fan to the system board. 4 Lift the right fan off the palm-rest and keyboard assembly.
Steps 1 Align and place the left fan on the palm-rest and keyboard assembly. 2 Route the WLAN cable through the routing guides on the fan. 3 Connect the left-fan cable to the system board. 4 Attach the tape to the left fan to secure it to the system board. 5 Replace the two (M2x3) screws to secure the left fan to the palm-rest and keyboard assembly. Next step 1 Install the battery. 2 Install the base cover. 3 Follow the procedure in After working inside your computer.
Steps 1 Align and place the right fan on the palm-rest and keyboard assembly. 2 Connect the right-fan cable to the system board. 3 Attach the tape to the right fan to secure it to the system board. 4 Replace the two (M2x3) screws to secure the right fan to the palm-rest and keyboard assembly. Next step 1 Install the battery. 2 Install the base cover. 3 Follow the procedure in After working inside your computer.
Steps 1 Disconnect the speaker cable from the system board. 2 Note the routing of the speaker cable and remove the speaker cable from the routing guides on the palm-rest and keyboard assembly. 3 Lift the speakers, along with the cable, off the palm-rest and keyboard assembly. NOTE: Note the position of the rubber grommets before lifting the speakers.
Steps 1 Using the alignment posts and rubber grommets, place the speakers in the slots on the palm-rest and keyboard assembly NOTE: If the rubber grommets are pushed out of the speakers when removing the speakers, push them back in place before replacing the speakers. 2 Route the speaker cable through the routing guides on the palm-rest and keyboard assembly. 3 Connect the speaker cable to the system board. Next step 1 Install the battery. 2 Install the base cover.
About this task The following image indicates the location of the WLAN card and provides a visual representation of the removal procedure. Steps 1 Remove the screw (M2x3) that secures the WLAN card to the system board. 2 Remove the bracket that secures the WLAN card to the system board. 3 Disconnect the antenna cables from the WLAN card. 4 Slide and remove the WLAN card from the WLAN card slot.
Steps 1 Connect the antenna cables to the WLAN card. The following table provides the antenna-cable color scheme for the wireless card supported by your computer. Table 2. Antenna-cable color scheme Connectors on the wireless card Antenna-cable color Main (white triangle) White Auxiliary (black triangle) Black 2 Align the notch on the WLAN card with the tab on the WLAN card slot and insert the WLAN card at an angle into the WLAN card slot. 3 Align and place the WLAN card bracket on the WLAN card.
Identifier GUID-251632D1-688A-4409-906D-6800BA81A6F7 Status Released Removing the power-adapter port Prerequisites 1 Follow the procedure in Before working inside your computer. 2 Remove the base cover. 3 Remove the battery. About this task The following image indicates the location of the power-adapter port and provides a visual representation of the removal procedure. Steps 1 Remove the two screws (M2x3) on the power-adapter port bracket that secure the power-adapter port to the system board.
About this task The following image indicates the location of the power-adapter port and provides a visual representation of the installation procedure. Steps 1 Place the power-adapter port into the slot and adhere the power-adapter port cable on the palm rest and keyboard assembly. 2 Connect the power-adapter port cable to the system board. 3 Align and place the power-adapter port bracket over the power-adapter port.
3 Remove the battery. About this task The following image indicates the location of the I/O board and provides a visual representation of the removal procedure. Steps 1 Lift the latch to disconnect the I/O-board cable from the I/O board. 2 Remove the two screws (M2x3) that secure the I/O board to the palm-rest and keyboard assembly. 3 Lift the I/O board off the palm-rest and keyboard assembly.
About this task The following image indicates the location of the I/O board and provides a visual representation of the installation procedure. Steps 1 Align and place the I/O board on the palm-rest and keyboard assembly. 2 Install the two screws (M2x3) that secure the I/O board to the palm-rest and keyboard assembly. 3 Connect the I/O-board cable to the I/O board. Next step 1 Install the battery. 2 Install the base cover. 3 Follow the procedure in After working inside your computer.
Identifier GUID-93FD762A-AEE6-4771-ADFA-B59846B4BE9F Status Released Removing the display assembly Prerequisites 1 Follow the procedure in Before working inside your computer. 2 Remove the base cover. 3 Remove the battery. 4 Remove the WLAN card. About this task The following image indicates the location of the display assembly and provides a visual representation of the removal procedure.
Steps 1 Place the computer on a flat surface near the edge with its display assembly perpendicular to the palm-rest and keyboard assembly. 2 Using the pull tab, disconnect the display cable from the system board. 3 Remove the four screws (M2.5x5) that secure the display hinges to the system board. 4 Lift the display assembly upwards to separate it from the palm-rest and keyboard assembly.
Steps 1 Place the palm-rest and keyboard assembly on a flat surface near the edge. 2 Align and place the display assembly perpendicularly onto the palm-rest and keyboard assembly. 3 Install the four screws (M2.5x5) to secure the display hinges to the system board. 4 Connect the display cable on to the connector on the system board. 5 Close the display. Next step 1 Install the WLAN card. 2 Install the battery. 3 Install the base cover.
Identifier GUID-46B53388-5C4F-4861-92E0-6AE357EE9CBF Status Released System board Identifier GUID-204C5111-9521-4463-8902-2C2D224FD498 Status Released Removing the system board Prerequisites 1 Follow the procedure in Before working inside your computer. 2 Remove the base cover. 3 Remove the battery. 4 Remove the solid-state drive/Intel Optane memory module. 5 Remove the WLAN card. 6 Remove the left fan. 7 Remove the right fan. 8 Remove the heat sink. 9 Remove the display assembly.
Removing and installing components 47
Steps 1 Open the latch and disconnect the hard drive cable from the system board. 2 Open the latch and disconnect the power-button cable from the system board. 3 Open the latch and disconnect the battery cable from the system board. 4 Open the latch and disconnect the keyboard cable from the system board. 5 Disconnect the speaker cable from the system board. 6 Remove the two (M2x2) screws that secure the system board to the palm-rest and keyboard assembly.
Steps 1 Connect the I/O board cable to the system board. 2 Turn the system board to the front and align and place the system board on the palm-rest and keyboard assembly. 3 Connect the speaker cable to the system board. 4 Open the latch and connect the keyboard cable to the system board. 5 Open the latch and connect the battery cable to the system board. 6 Open the latch and connect the power-button cable to the system board. 7 Open the latch and connect the hard drive cable to the system board.
Identifier GUID-775EE71A-A503-47AD-AC10-E85111BEF34A Status Released Touchpad Identifier GUID-B12E7002-497F-4B17-AD1D-70B26876034B Status Released Removing the touchpad Prerequisites 1 Follow the procedure in Before working inside your computer. 2 Remove the base cover. 3 Remove the battery. 4 Remove the solid-state drive/Intel Optane memory module. 5 Remove the WLAN card. 6 Remove the left fan. 7 Remove the right fan. 8 Remove the heat sink. 9 Remove the display assembly.
Steps 1 Remove the three (M2x2) screws that secure the touchpad bracket to the palm-rest and keyboard assembly 2 Lift the touchpad bracket off the palm-rest and keyboard assembly. 3 Peel the tapes from the touchpad. 4 Remove the four (M2x2) screws that secure the touchpad to the palm-rest and keyboard assembly. 5 Lift the touchpad off the palm-rest and keyboard assembly.
4 Install the heat sink. 5 Install the left fan. 6 Install the right fan. 7 Install the WLAN card. 8 Install the solid-state drive/Intel Optane memory module. 9 Install the battery. 10 Install the base cover. 11 Follow the procedure in After working inside your computer.
Identifier GUID-AB00DC65-3DED-482C-B335-DFD57932D3A8 Status Released Installing the palm-rest and keyboard assembly Prerequisite If you are replacing a component, remove the existing component before performing the installation procedure. About this task Place the palm-rest and keyboard assembly on a flat surface. Next step 1 Install the system board. 2 Install the power-adapter port. 3 Install the display assembly. 4 Install the heat sink. 5 Install the speakers.
6 Install the touchpad. 7 Install the I/O board. 8 Install the hard drive. 9 Install the solid-state drive/Intel Optane memory module. 10 Install the right fan. 11 Install the left fan. 12 Install the WLAN card. 13 Install the memory modules. 14 Install the battery. 15 Install the base cover. 16 Follow the procedure in After working inside your computer.
Identifier GUID-B7285CF1-FC18-4DE7-8A89-31812159C4BE Status Released 3 Device drivers Identifier GUID-C959B142-CF42-4306-A9EA-A640C509AB98 Status Released Intel Chipset Software Installation Utility In the Device Manager, check if the chipset driver is installed. Install the Intel chipset updates from www.dell.com/support. Identifier GUID-925A39C4-0B26-40F8-9404-94B0BFCC4742 Status Released Video drivers In the Device Manager, check if the video driver is installed.
Identifier GUID-E13FC788-9CE7-4370-AFF0-51C6169ADAC3 Status Released Intel Virtual Button driver In the Device Manager, check if the Intel Virtual Button driver is installed. Install the driver updates from www.dell.com/support. Identifier GUID-543661C6-4009-4F1B-BB4F-6CF5FF28149D Status Released Wireless and Bluetooth drivers In the Device Manager, check if the network card driver is installed. Install the driver updates from www.dell.com/support.
Identifier GUID-4D6759B1-4017-4F54-87E6-9153B9D6E101 Status Released 4 System setup NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. Identifier GUID-E8E05C46-BC9D-4CF1-AC84-34B87FDCCFB7 Status Released System setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly.
Keys Navigation Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop-down list, if applicable. Tab Moves to the next focus area. Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message that prompts you to save any unsaved changes and restarts the system.
Overview Ownership Date Displays the ownership date of the computer. Express Service Code Displays the express service code of the computer. Ownership Tag Displays the ownership tag of the computer. Signed Firmware Update Displays whether the signed firmware update is enabled. Battery Displays the battery health information. Primary Displays the primary battery. Battery Level Displays the battery level. Battery State Displays the battery state. Health Displays the battery health.
Table 4. System setup options—Boot options menu Boot options Advanced Boot Options Enable UEFI Network Stack Enables or disables UEFI Network Stack. Default: OFF. Boot Mode Boot Mode: UEFI only Displays the boot mode of this computer. Enable Boot Devices Enables or disables boot devices for this computer. Boot Sequence Displays the boot sequence. BIOS Setup Advanced Mode Enables or disables advanced BIOS settings. Default: ON.
System Configuration Drive Information Displays the information of various onboard drives. Miscellaneous Devices Enables or disables various onboard devices. Enable Camera Enables or disables the camera. Default: ON. Keyboard Illumination Configures the operating mode of the keyboard illumination feature. Default: Disabled. The keyboard illumination will always be off. Keyboard Backlight Timeout on AC Configures the timeout value for the keyboard when an AC adapter is connected to the computer.
Security Allow Wireless Switch Changes Enables or disables changes to the setup option when an Administrator password is set. Default: OFF. Enable UEFI Capsule Firmware Updates Enables or disables BIOS updates through UEFI capsule update packages. Computrace Enable or disable the BIOS module interface of the optional Computrace(R) Service from Absolute Software. Intel Platform Trust Technology On Enables or disables Platform Trust Technology (PTT) visibility to the operating system. Default: ON.
Secure Boot NOTE: Deployed Mode should be selected for normal operation of Secure Boot. Table 9. System setup options—Expert Key Management menu Expert Key Management Enable Custom Mode Enables or disables the keys in the PK, KEK, db, and dbx security key databases to be modified. Default: OFF. Custom Mode Key Management Selects the custom values for expert key management. Default: PK. Table 10.
Power Management Enable Advanced Battery Charge Configuration Enables Advanced Battery Charge Configuration from the beginning of the day to a specified work period. Advanced Battery Charged maximizes battery health while still supporting heavy use during the work day. Default: OFF. Block Sleep Blocks the computer from entering Sleep (S3) mode in the operating system. Default: OFF.
POST Behavior Default: Thorough. Performs complete hardware and configuration initialization during boot. Fn Lock Options Enables or disables the Fn lock mode. Default: ON. Lock Mode Default: Lock Mode Secondary. Lock Mode Secondary = If this option is selected, the F1-F12 keys scan the code for their secondary functions. Pull Screen Logo Enabled or disabled the computer to display full screen logo if the image match screen resolution. Default: OFF.
Maintenance Default: OFF. Allow BIOS Downgrade Controls flashing of the system firmware to previous revisions. Default: ON. Table 16. System setup options—System Logs menu System Logs Power Event Log Displays Power events. Default: Keep. BIOS Event Log Displays BIOS events. Default: Keep. Thermal Event Log Displays Thermal events. Default: Keep. Table 17.
Identifier GUID-5941E06E-ABCB-4468-ACE5-D51EF6AAA083 Status Released Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.
Identifier GUID-F93F7E34-BE30-464B-886E-C284BF961CB2 Status Released 5 Troubleshooting Identifier GUID-D75C4F0A-CC06-4C3C-9C4B-7250CA2DCDAC Status Released Enhanced Pre-Boot System Assessment (ePSA) diagnostics The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally.
Identifier GUID-215FECAB-328D-40F9-8731-750BE6594708 Status Released System diagnostic lights Battery-status light Indicates the power and battery-charge status. Solid white — Power adapter is connected and the battery has more than 5 percent charge. Amber — Computer is running on battery and the battery has less than 5 percent charge. Off • Power adapter is connected and the battery is fully charged. • Computer is running on battery and the battery has more than 5 percent charge.
Caps Lock status light: Indicates whether Caps Lock is enabled or disabled. • Solid white — Caps Lock enabled. • Off — Caps Lock disabled. Identifier GUID-FE39A314-6129-4A79-A5FA-B69617360582 Status Released Enabling Intel Optane memory 1 On the taskbar, click the search box, and then type Intel Rapid Storage Technology. 2 Click Intel Rapid Storage Technology. The Intel Rapid Storage Technology window is displayed. 3 On the Status tab, click Enable to enable the Intel Optane memory.
3 Copy the BIOS setup program file to the bootable USB drive. 4 Connect the bootable USB drive to the computer that needs the BIOS update. 5 Restart the computer and press F12 when the Dell logo is displayed on the screen. 6 Boot to the USB drive from the One Time Boot Menu. 7 Type the BIOS setup program filename and press Enter. 8 The BIOS Update Utility appears. Follow the instructions on the screen to complete the BIOS update.
Identifier GUID-7D2143EA-2C62-498E-97AF-DCEF3DA56624 Status Released Wi-Fi power cycle About this task If your computer is unable to access the Internet due to Wi-Fi connectivity issues a Wi-Fi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a Wi-Fi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. Steps 1 Turn off your computer. 2 Turn off the modem. 3 Turn off the wireless router.
Installing Game Shift after reinstalling the operating system Alienware Command Center and Alienware OC Controls are installed at the factory. If you reinstall the operating system, you have to reinstall Alienware Command Center and Alienware OC Controls before you can use Game Shift. NOTE: Ensure that the Windows operating system and all the compatible drivers are reinstalled in your computer. Windows update is also required.
Function key Redefined key (for multimedia control) Behavior Play previous track/chapter Play/Pause Play next track/chapter Enable/disable Game Shift Switch to external display Search Toggle keyboard backlight (optional) NOTE: Non-backlight keyboards have the F10 function key without the backlight icon. In this case, the function key does not toggle the keyboard backlight function.
Function key Behavior Toggle between power and battery-status light/hard-drive activity light System request Open application menu Toggle fn-key lock Page up Page down Home End Troubleshooting 75
Identifier GUID-79104453-0F4A-4408-A5D4-44ABDDD02CAE Status Released 6 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 21. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips Contact Support In Windows search, type Contact Support, and press Enter. Online help for operating system www.dell.
NOTE: Availability varies by country/region and product, and some services may not be available in your country/region. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
