Dell Technologies Host Bus Adapter User's Guide HBA355i and HBA355e Part Number: UCSA-1100, UCSA-1111, UCSF-1100 April 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Dell HBA355i and Dell HBA355e ................................................................................... 5 Dell HBA355i.........................................................................................................................................................................6 Dell HBA355i front card..................................................................................................................................................... 6 Dell HBA355e .....
Chapter 6: Driver support Dell HBA355i and Dell HBA355e ......................................................... 25 Creating the device driver media.................................................................................................................................. 25 Download and save Dell HBA355i and Dell HBA355e drivers from the support site..................................25 Download and save Dell HBA355i and Dell HBA355e drivers from the Dell Systems Service and Diagnostic Tools ........
1 Dell HBA355i and Dell HBA355e Dell Technologies Host Bus Adapter 355i (Dell HBA355i) are non–RAID solution cards that can be used as a boot controller and also as a data controller. Dell Technologies Host Bus Adapter 355e(Dell HBA355e) is a non-RAID solution card that is used as a data controller by connecting to external JBODs and tape drives. The features of the cards include: ● All are PCIe cards with Gen 4 PCIe x eight host interfaces. ● All provide dual SAS/SATA Gen 3 device interfaces.
Dell HBA355i Figure 1. Dell HBA355i adapter 1. Host PCIe edge connector 3. Primary SAS output port A 2. Heatsink 4. Secondary SAS output port B Dell HBA355i front card Figure 2. Dell HBA355i front card 1. PCIe input connector 3. Heatsink 5. Secondary SAS output connector port B 6 Dell HBA355i and Dell HBA355e 2. Power connector 4.
Dell HBA355e Figure 3. Dell HBA355e 1. External SAS ports (port 0, port 1, port 2, and port 3) 2. PCIe connector 3. Heatsink Dell HBA355i and Dell HBA355e technical specifications The following table describes the card specifications of Dell HBA355i (both adapter and front form factors) and Dell HBA355e: Table 1.
● PowerEdge R6525 ● PowerEdge R7525 Operating systems supported by Dell HBA355i and Dell HBA355e See Dell Technologies Enterprise operating systems support for a list of supported operating systems by a specific server for the Dell HBA355i and Dell HBA355e cards. NOTE: For the latest list of supported operating systems and driver installation instructions, see the operating system documentation at www.dell.com/operatingsystemmanuals.
● A maximum of two enclosures is supported in a single- or dual-path configurations. ● Both single-path and dual-path configurations on the same Dell HBA355e card is not supported. ● When using two enclosures together, the two must be either MD14xx or ME484. Mixing of these two types of enclosures is not supported. Also, mixing tape drives and MDxx or ME484 enclosures, on the same controller is not supported. ● Only one enclosure is supported per port.
2 Applications supported by Dell HBA355i and Dell HBA355e The Dell HBA355i and Dell HBA355e management applications include the Human Interface Infrastructure Configuration Utility (HII), Dell OpenManage Storage Management, command line interface, the Integrated Dell Remote Access Controller (iDRAC), and Lifecycle Controller (LC). They enable you to manage and configure the RAID system, create and manage a disk group, and provide online maintenance.
3 Dell HBA355e enclosure support When set up for multipath systems, the HBA355e controllers may access physical drives through multiple paths to provide redundancy and load balance to the drives. However, the controller does not manage these paths; this function is controlled by the multipath layer in the host operating system.
Dell HBA multipathing using iDRAC iDRAC 9 maps paths together for the drives managed by the controller. In iDRAC, each physical drive is presented once on the Storage Configuration page. To determine if your drive is in a multipath configuration, select Storage > Enclosures, expand the enclosure that is in a redundant path setup, and select Advanced properties > Redundant path > Present.
4 Features of Dell HBA355i and Dell HBA355e The Dell HBA355i (both adapter and front form factors) and Dell HBA355e cards support the following features. Additionally, Dell HBA355e supports MD1400, MD1420 and ME484 enclosures, and tape drives.
Table 3. LED behavior for HBA355e LED state LED status Off None of the external devices are connected. Green When enclosures are connected and all the x4 lanes are linked up. Amber When a device is connected and not all the x4 lanes are linked up. NOTE: Tape drives have only x1 lanes and the default LED color will be Amber when they are connected. This is an expected behavior.
5 Installation and removal of cards Topics: • • • • • • • • • • Safety instructions Before working inside your system After working inside your system Remove the Dell HBA355i adapter Install the Dell HBA355i adapter Remove the Dell HBA355i front card Install the Dell HBA355i front card Remove the Dell HBA355e adapter Install the Dell HBA355e adapter Connect Dell HBA355e to the storage enclosure Safety instructions NOTE: To avoid injury, do not lift the system on your own. Get others to assist you.
After working inside your system Steps 1. Replace the system cover. 2. If applicable, install the system into the rack. For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals. 3. Reconnect the peripherals and connect the system to the electrical outlet, and then power on the system. Remove the Dell HBA355i adapter Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 4. Remove the Dell HBA355i adapter Install the Dell HBA355i adapter Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Figure 5. Install the Dell HBA355i adapter Next steps 1. Follow the procedure listed in After working inside your system. Remove the Dell HBA355i front card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
b. Pull the SAS cable out of the connector. 6. Remove the Dell HBA355i controller from the controller carrier. NOTE: If the replacement storage controller is a front controller, then reinsert the controller into the carrier and secure it with the appropriate screws. 7. Take the replacement storage controller, and reconnect the SAS cable before reconnecting it to the backplane.
NOTE: It is recommended that you always use a static mat and static strap while working on components in the interior of the system. 2. Open the system. 3. Connect the SAS data cable connectors to the card. NOTE: Ensure that you connect the cable according to the connector labels on the cable. The cable does not function properly if reversed. 4. Align the card-edge connector with the connector on the system board. CAUTION: To prevent damage to the card, hold the card by its edges only. 5.
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: It is recommended that you always use a static mat and static strap while working on components inside the system. ● You have read and complied with the safety guidelines listed in Safety instructions. ● You have completed the procedures in Before working inside your system. Steps 1.
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. ● You have read and complied with the safety guidelines listed in Safety instructions. ● You have completed the procedures in Before working inside your system. Steps 1. Unpack your Dell HBA355e controller. 2.
Steps 1. Set up the Dell HBA355e. See Install the HBA355e card. 2. Connect the SAS cables as shown in the following diagrams. Figure 10. Dual path configuration: Cabling HBA355e with MD1420 and MD1400 enclosures Figure 11. Dual path configuration: Cabling of HBA355e with ME484 enclosures Figure 12.
Figure 13.
6 Driver support Dell HBA355i and Dell HBA355e The Dell HBA355i and Dell HBA355e cards require software drivers to operate with the supported operating systems. This chapter contains the procedures for installing the drivers for the Dell HBA355i and Dell HBA355e cards. NOTE: The driver for Dell HBA355i and Dell HBA355e for VMware ESXi is packaged within the VMware ESXi ISO image downloaded from Dell. For more information, see the VMware documentation at www.dell.com/virtualizationsolutions.
Download and save Dell HBA355i and Dell HBA355e drivers from the Dell Systems Service and Diagnostic Tools About this task To download drivers from the Dell Systems Service and Diagnostic Tools media: Steps 1. Insert the Dell Systems Service and Diagnostics Tools media in your system. The Welcome to Dell Service and Diagnostic Utilities screen is displayed. 2. Select your system model and operating system. 3. Click Continue. 4. From the list of drivers displayed, select the driver you require. 5.
Steps 1. Turn off the system. 2. Install the new RAID controller in the system. For detailed instructions on installing the RAID controller in the system, see ,Installation and removal of cards . 3. Turn on the system. The Found New Hardware Wizard screen displays the detected hardware device. 4. Click Next. 5. On the Locate device driver screen, select Search for a suitable driver for my device and click Next. 6. Browse and select the drivers from the Locate Driver Files screen. 7. Click Next.
Installing or updating the RPM driver package with KMOD support. If not, proceed with using the native device driver and then skip to the topic Installing or Updating the RPM Driver Package With KMP Support. NOTE: The driver update disk (DUD) images are created only for those operating system releases in which the native (in-box) driver is insufficient for installation. In the event that an operating system is being installed with a corresponding DUD image, follow the instructions below.
Steps 1. At a terminal window, type the following: dkms build -m – v – k dkms install -m – v – k . 2. To check if the driver is successfully installed in the new kernel, type: dkms status. A message similar to the following is displayed: , , : installed. 3. If the previous device driver is in use, you must restart the system for the updated driver to take effect.
7 Manage Dell HBA355i and Dell HBA355e cards using HII configuration utility The Human Interface Infrastructure (HII) configuration utility is a storage management application integrated into the System BIOS . It is used to configure and manage RAID disk groups, virtual disks, and physical disks. This utility is independent of the operating system. The HII configuration utility is a standardized way of viewing and setting device configuration.
Exit the HII configuration utility About this task To exit the HII configuration utility (Ctrl+C), perform the following steps: Steps 1. Press Esc on any menu screen. If there is only one controller, then a dialog box is displayed to confirm your choice. 2. Select OK to exit and press Enter. If multiple controllers are present, then the Esc key brings you to the Controller Selection screen. 3. Press Esc again to reach the exit screen. A dialog box is displayed to confirm your choice. 4.
Table 5. View Controller Properties options Option Description Package version Controller package version Number of SAS and SATA Devices* Number of SAS and SATA devices supported Number of enclosures* Number of controller enclosures *This option is displayed only after you refresh the topology. Refreshing the topology Refresh topology allows you to rediscover the devices. It also helps you detect changes in the devices that are connected to the controller. Steps 1.
Table 7.
8 Updating the firmware of Dell HBA355i and Dell HBA355e Topics: • Install the Dell HBA355i and Dell HBA355e firmware using Dell Update Package (DUP) Install the Dell HBA355i and Dell HBA355e firmware using Dell Update Package (DUP) Steps 1. Navigate to www.dell.com/support/home. 2. Locate your controller. 3. Download the DUP. a. For Window/iDRAC update, download Windows executable file. b. For Linux update, download .bin file.
9 Getting help Topics: • • • Recycling or End-of-Life service information Contacting Dell Receiving automated support with SupportAssist Recycling or End-of-Life service information Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit www.dell.com/recyclingworldwide and select the relevant country. Contacting Dell Dell provides online and telephone based support and service options.
● Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and uploads it securely to Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue. The available benefits vary depending on the Dell EMC Service entitlement purchased for your device.
10 Troubleshooting To get help with your Dell EMC Host Bus Adapter series, you can contact your Dell Technical Service representative or see https://www.dell.com/support. Topics: • Known issues Known issues This section explains the known issues and expected behavior of the system when using the Host Bus Adapter.
Applies to HBA355i Adapter configuration change message Description When you perform controller migration multiple times between systems, Legacy BIOS displays the message Adapter configuration may have changed, reconfiguration is suggested. Cause This error indicates that corresponding drives attached to the controller might not be enumerated properly. Solution Avoid controller migration multiple times between systems.
11 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the product name and model, see the front of your system. 3. On the Product Support page, click Manuals & documents.
Table 8. Additional documentation resources for your system Task Document Location For information about earlier versions of the iDRAC documents. www.dell.com/idracmanuals To identify the version of iDRAC available on your system, on the iDRAC web interface, click ?> About. Managing your system For information about installing the operating system, see the operating system documentation. www.dell.
