Dell™ Cloud Multifunction Printer | H815dw Dell™ Smart Multifunction Printer | S2815dn User's Guide Regulatory Model: Dell H815dw / Dell S2815dn
Contents Before Beginning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Notes, Cautions, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . 27 About License. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 As for RSA BSAFE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 ICC Profile Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting Up the Printer (Printer Setup) . . . . . . . . . . . . . . 45 5 Overview of the Printer Setup . . . . . . . . . . . . . . . . . . . . . . 47 6 Installing Optional Accessory . . . . . . . . . . . . . . . . . . . . . . 49 Installing the Optional 550-Sheet Feeder. . . . . . . . . . . . . . . . . . . . . . . Updating Your Driver to Detect 550-Sheet Feeder. 7 Connecting and Setting Up Your Printer Turning on the Printer . . . . . . . . . . . . . . . . Connecting to a Computer or a Network .
Verifying the Settings Using System Settings Report . Verifying the Settings Using Ping Command 9 Loading Paper . . . . . . . . . . . . . 82 . . . . . . . . . . . . . . . . . . 82 83 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Installing Printer Drivers on Windows ® Computers Identifying Printer Driver Pre-install Status . . . . . . . . . . . . . . . . . . . . . 87 . . . . . . . . . 87 . . . . . . . . . . . . . . . . . . . . . . . . . . 87 . . . . . . . . . . . . .
Uninstalling the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . 110 . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Operation on Ubuntu 12.04 LTS Setup Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 110 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Installing the Printer Driver Setting Up the Queue Setting the Default Queue . . . . . . . . . . . . . . . . . . . . . . .
Printing a Panel Settings Report . Changing the Language . . . . . . . . . . . . . . . . . . . . . . . . . 122 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 . . . . . . . . . . . . . . . . . . . . . . . 123 . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 When Using the Operator Panel When Using the Tool Box Setting the Power Saver Timer Option . About the Concurrent Jobs Feature . . . . . . . . . . . . . . . . . . . . . . 123 . . . . . . . . . . . . . . . . . . . . .
Copy Printer Settings Print Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tray Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Understanding the Printer Menus Report / List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB Settings Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 Copy Defaults Fax Defaults Scan Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scan to Computer Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Save Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 Fax Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Save Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storing Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Identifying Print Media and Specifications 266 . . . . . . . . . . . . . . . . . . . . 267 Supported Paper Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Supported Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 Paper Type Specifications 17 Loading Print Media . Capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canceling a Job From a Computer Running Windows® Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Duplex Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 285 . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 Using the Stored Print Feature Overview . Procedures for Printing Stored Print . .
Printing via Mopria Print Service . . . . . . . . . . . . . . . . . . . . . . . 303 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303 Printing a Report Page Printer Settings . Using the Operator Panel to Change the Printer Settings 303 . . . . . . . . . . Using the Dell Printer Configuration Web Tool to Change the Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scanning to a Computer Connected With Web Services on Devices (WSD) Preparations for Scanning Using Web Services on Devices (WSD) . . . 319 . . . . . 319 Scanning and Sending Images to the Computer Using Web Services on Devices (WSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 . . . . . . . 320 . . . . . . . . . . . . . . . . 320 . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 Changing the Clock Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 Setting Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348 Speaker Volume . Ringer Volume . Specifying the Fax Settings Options . . . . . . . . . . . . . . . .
Printing a Speed Dial List Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . 367 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368 Other Ways to Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368 . . . . . . . . . . . . . . . . . . . . . . . . 369 . . . . . . . . . . . . . . . . . . . . . . . . . . 370 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Know Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385 24 Understanding Your Printer Software Overview 387 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387 Dell Printer Hub/Dell Printer Management Tool (for Microsoft® Windows®) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388 . . . . . . . . . . . . . . . . . . . . . . . . .
25 User Authentication 405 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating and Editing the User Accounts . . . . . . . . . . . . . . . . . . . . . . 405 . . . . . . . . . . . . . . . . . . . . . . . . 405 . . . . . . . . . . . . . . . . . . . . . . . . . . . 406 Creating a New User Account . Editing the User Account Deleting the User Account. 406 . . . . . . . . . . . . . . . . . . . . . . . . . .
Importing a Digital Certificate . Setting a Digital Certificate . . . . . . . . . . . . . . . . . . . . . . . . 416 . . . . . . . . . . . . . . . . . . . . . . . . . . 417 Confirming the Settings of a Digital Certificate . Deleting a Digital Certificate . . . . . . . . . . . . . . . 418 . . . . . . . . . . . . . . . . . . . . . . . . . 418 Exporting a Digital Certificate . Setting the Features . . . . . . . . . . . . . . . . . . . . . . . . 419 . . . . . . . . . . . . . . . . . . . . . . . . .
Wireless Connection Specifications . . . . . . . . . . . . . . . . . . . . . . . . 439 Maintaining Your Printer . . . . . . . . . . . . . . . . . . . . . . . 441 31 Maintaining Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . Determining the Status of Supplies . . . . . . . . . . . . . . . . . . . . . . . . 443 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 443 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32 Clearing Jams Avoiding Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Identifying the Location of Paper Jams Clearing Paper Jams From the DADF 469 . . . . . . . . . . . . . . . . . . . . . . 470 . . . . . . . . . . . . . . . . . . . . . . . 471 . . . . . . . . . . . . 471 . . . . . . . . . . . . . . . . . . . . . . . 473 . . . . . . . . . . . . . . . . . . . . . . . . 473 . . . . . . . . . . . . .
Mottle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ghosting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Light-induced fatigue Fog 512 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513 Bead-Carry-Out (BCO) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515 . . . . . . .
Warranty and Return Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533 Recycling Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 533 Contacting Dell . New Zealand PTC200 Warnings USA/Canada Wi-Fi Warnings Template Last Updated - 2/7/2007 . . . . . . . . . . . . . . . . . . . . . . . . . . 534 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Template Last Updated - 2/7/2007
Before Beginning Notes, Cautions, and Warnings ..................................................... 27 1 Dell™ Cloud Multifunction Printer | H815dw Dell™ Smart Multifunction Printer | S2815dn User's Guide................................................................................. 31 2 Finding Information ..................................................................... 33 3 Product Features......................................................................... 35 4 About the Printer ............
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your printer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2015 Dell Inc. All rights reserved.
Except as contained in this notice, the name of SunSoft, Inc. shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without written authorization from SunSoft Inc. JPEG Library Independent JPEG Group's free JPEG software ------------------------------------------This package contains C software to implement JPEG image encoding, decoding, and transcoding. JPEG is a standardized compression method for full-color and gray-scale images.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
Notes, Cautions, and Warnings
Dell™ Cloud Multifunction Printer | H815dw Dell™ Smart Multifunction Printer | S2815dn User's Guide 1 Click the links to the left for information on the features, options, and operation of your Dell Cloud Multifunction Printer | H815dw and Dell Smart Multifunction Printer | S2815dn. For information on other documentation included with your printer, see "Finding Information.
Dell™ Cloud Multifunction Printer | H815dw Dell™ Smart Multifunction Printer | S2815dn User's Guide
2 Finding Information NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. What are you looking for? Find it here • Drivers for my printer Software and Documentation disc • My User's Guide The Software and Documentation disc contains setup video, documentation, and drivers for your printer. You can use the Software and Documentation disc to install drivers or access your setup video and documentation.
What are you looking for? Find it here • Answers to technical service and support questions dell.com/support provides several online tools, including: • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses • Upgrades — Upgrade information for components, such as the printer drivers • Customer Care — Contact information, order status, warranty, and repair information • Downloads — Drivers • Manuals— Printer documentation and product specifications Go to dell.
3 Product Features This chapter describes the product features and indicates their links. Dell Document Hub App Easily access and share documents, images and digital content with the Dell Document Hub app. This innovative cloud collaboration solution connects your printer and devices to popular cloud services, providing a flexible and secure way to collaborate from virtually anywhere.
Printing with Dell Document Hub (Dell Cloud Multifunction Printer | H815dw Only) With the Dell Document Hub, you can easily locate and print documents stored in cloud storage. You can also search for files across multiple cloud storage services simultaneously. The USB Direct Print feature enables you to print files directly from a USB memory without requiring you to start your computer and an application.
Scanning to a PC or Server via SMB/FTP (Scan to Network Folder) Scanning to a USB Memory (Scan to USB) You can transfer data scanned to a PC or a server via SMB or FTP without service software. Although prior registration of the destination FTP server or PC on the address book is required, it helps save your time. With the Scan to USB feature, you don't need a PC to connect a USB memory. You can specify the USB memory inserted into the printer's port as a data saving location when you scan data.
Product Features
4 About the Printer This chapter provides an overview of your printer. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Rear View 12 1 2 11 3 10 4 6 9 7 8 1 Power Switch 7 Power Connector 2 Ethernet Port 8 Chute 3 USB Port 9 Duplex Unit 4 Phone Connector 10 Transfer Unit 5 Wall Jack Connector 11 Fusing Unit 6 "Blue" Plug 12 Rear Cover 40 About the Printer 5
Duplex Automatic Document Feeder (DADF) 6 1 2 3 5 4 1 DADF Cover 4 Document Stopper 2 Document Guides 5 Document Feeder Tray 3 Document Glass 6 DADF Feed Roller NOTE: Pull out the document stopper to prevent the document from falling off the printer.
Space Requirements Provide enough room to open the printer trays, covers, and optional accessories, and for proper ventilation. 100 mm/ 3.94 inches 732 mm/ 28.82 inches 400 mm/15.75 inches 400 mm/15.75 inches 438 mm/17.24 inches 439 mm/17.28 inches 100 mm/3.94 inches 600 mm/23.62 inches Operator Panel For more information on the operator panel, see "About the Operator Panel.
Optional Accessory The optional 550-sheet feeder is available for the printer. To install the optional 550-sheet feeder, refer to the installation instruction that comes with the optional 550-sheet feeder. Securing the Printer To protect your printer from theft, you can use the optional Kensington lock. Attach the Kensington lock to the security slot on your printer. Security Slot Security Slot For details, see the operating instructions supplied with the Kensington lock.
About the Printer
Setting Up the Printer (Printer Setup) 5 Overview of the Printer Setup................................................... 47 6 Installing Optional Accessory................................................... 49 7 Connecting and Setting Up Your Printer ................................. 57 8 Setting the IP Address ............................................................... 79 9 Loading Paper..............................................................................
5 Overview of the Printer Setup The following are the procedures necessary to set up the printer.
Overview of the Printer Setup
6 Installing Optional Accessory This chapter describes how to install the optional 550-sheet feeder (tray2). NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Installing the Optional 550-Sheet Feeder WARNING: If you install the optional 550-sheet feeder after setting up the printer, be sure to turn off the printer, unplug the power cable, and disconnect all cables from the rear of the printer before starting this task.
6 Pull tray1 out of the printer about 200 mm. 7 Hold tray1 with both hands, and remove it from the printer.
8 Lift the printer and align the five guide pins of the optional 550-sheet feeder with the holes at the bottom of the printer. Gently lower the printer onto the optional 550-sheet feeder. WARNING: Two people are required to lift the printer. WARNING: Be careful not to pinch your fingers when lowering the printer onto the optional 550-sheet feeder. 9 Secure the optional 550-sheet feeder to the printer by tightening the two screws provided with the feeder, using a coin or similar object.
10 Insert tray1 into the printer, and push until it stops. 11 Insert the MPF into the printer, push until it stops, and close the MPF cover. 12 Re-connect all cables into the rear of the printer, and turn on the printer. NOTE: The printer will automatically detect the attached tray but will not detect the paper type. 13 Print the system settings report to confirm that the optional 550-sheet feeder is installed correctly. For details about how to print a system settings report, see "Report / List.
Updating Your Driver to Detect 550-Sheet Feeder When Using PCL Driver Windows® 10/ Windows® 10 x64 1 Right-click the Start button, and then click Control Panel Hardware and Sound Devices and Printers. 2 Right-click the printer icon of the Dell MFP H815dw or Dell MFP S2815dn, and then select Printer properties. 3 Click the Configuration tab, and then select Bi-Directional Setup. 4 Select Get Information from Printer and then click OK. 5 Click Apply, and then click OK.
If the printer information is not updated automatically after clicking Get Information from Printer, follow these steps: 1 Click the Configuration tab, and then select Installable Options. 2 Select Paper Tray Configuration in the Items list box. 3 Select 2 Trays in the Paper Tray Configuration drop-down menu in Setting for. 4 Click OK. 5 Close the Devices and Printers(Printers, or Printers and Faxes) dialog box.
Windows Server® 2003/ Windows Server® 2003 x64 1 Click Start Printers and Faxes. 2 Right-click the printer icon of the Dell MFP H815dw or Dell MFP S2815dn, and then select Properties. 3 Click the Configuration tab, and then select Bi-Directional Setup. 4 Select Get Information from Printer and then click OK. 5 Click Apply, and then click OK. 6 Close the Printers and Faxes dialog box.
Windows® 7/ Windows® 7 x64/ Windows Server® 2008 R2 x64 1 Click Start Devices and Printers. 2 Right-click the printer icon of the Dell MFP H815dw or Dell MFP S2815dn, and then select Printer properties. 3 Click the Device Setting tab, and then select Available in Tray2 drop-down menu. 4 Click Apply, and then click OK. 5 Close the Devices and Printers dialog box. Vista® Windows / Windows Vista® x64 1 Click Start Control Panel Hardware and Sound Printers.
Connecting and Setting Up Your Printer 7 To connect your printer to a computer or device, the following specification must be met for each of the connection type: Connection type Connection specifications Wireless IEEE 802.11b/802.11g/802.11n (Dell™ Cloud Multifunction Printer | H815dw only) Ethernet 10 Base-T/100 Base-TX/1000 Base-T USB USB 2.
Turning on the Printer WARNING: Do not use extension cords or power strips. WARNING: The printer should not be connected to an Uninterruptible Power Supply (UPS) system. NOTE: The Software and Documentation disc also contains video instructions. In the main menu window of Dell Printer Easy Install, click Installation Video. 1 Connect the power cable to the power connector on the rear of the printer, and then to a power source. 2 Turn on the printer.
Dansk Nederlands Norsk Svenska b Tap Next. 2 The Date & Time screen appears. a Tap Time Zone. b Tap until the desired geographic region appears, and then tap the desired geographic region. c Tap until the desired time zone appears, and then tap the desired time zone.
Geographic Region Time Zone Americas (UTC -10:00) Adak (UTC -09:00) Alaska (UTC -08:00) Pacific Time (US & Canada) (UTC -08:00) Tijuana (UTC -07:00) Arizona, Dawson Creek, Sonora (UTC -07:00) Chihuahua, Mazatlan (UTC -07:00) Mountain Time (US & Canada) (UTC -06:00) Cancun, Mexico City, Monterrey (UTC -06:00) Central America (UTC -06:00) Central Time (US & Canada) (UTC -06:00) Saskatchewan (UTC -05:00) Atikokan, Resolute (UTC -05:00) Bogota, Lima, Panama, Quito (UTC -05:00) Cayman Islands, Jamaica, Port-a
Geographic Region Time Zone Asia (UTC +02:00) Amman (UTC +02:00) Beirut (UTC +02:00) Damascus (UTC +02:00) Jerusalem (UTC +02:00) Nicosia (UTC +02:00) Palestine (UTC +03:00) Aden, Baghdad, Qatar, Riyadh (UTC +03:30) Tehran (UTC +04:00) Baku (UTC +04:00) Dubai, Muscat, Tbilisi (UTC +04:00) Yerevan (UTC +04:30) Kabul (UTC +05:00) Aqtau, Aqtobe, Ashgabat, Samarkand (UTC +05:00) Ekaterinburg (UTC +05:00) Karachi (UTC +05:30) Colombo, Kolkata (UTC +05:45) Kathmandu (UTC +06:00) Almaty, Bishkek, Dhaka, Thimphu
Geographic Region Time Zone Australia (UTC +08:00) Perth (UTC +08:45) Eucla (UTC +09:30) Adelaide (UTC +09:30) Darwin (UTC +10:00) Brisbane, Lindeman (UTC +10:00) Hobart, Melbourne, Sydney (UTC +10:30) Lord Howe Island Europe (UTC) Dublin, Edinburgh, Lisbon, London (UTC +01:00) Amsterdam, Berlin, Rome, Stockholm, Vienna (UTC +01:00) Belgrade, Bratislava, Budapest, Prague (UTC +01:00) Brussels, Copenhagen, Madrid, Paris (UTC +01:00) Sarajevo, Skopje, Warsaw, Zagreb (UTC +02:00) Athens, Bucharest, Istanb
d Tap OK. e Tap Date. f Select a date format from the menu displayed by selecting Format. YYYY/MM/DD DD/MM/YYYY MM/DD/YYYY g After tapping the box under Year, tap - or +, or use the number pad to enter the desired value. Repeat this step to enter the desired value for Month and Day. h Tap OK. i Tap Time. j Select the time format from 12 Hour or 24 Hour. If you select 12 Hour, select AM or PM. k After tapping the box under Hour, use the number pad to enter the desired value.
New Zealand A4 Norway A4 * A4 Poland Portugal* A4 * Saudi Arabia A4 Singapore A4 South Africa A4 Spain A4 Sweden A4 Switzerland A4 Thailand A4 Turkey* A4 United Kingdom A4 United States Letter Unknown Letter * Available on the Dell Smart Multifunction Printer | S2815dn only. d Tap Next. 4 The Setup Complete (Congratulations, setup is complete.) screen appears. 5 Tap OK. The printer automatically restarts after tapping OK.
Connecting to a Computer or a Network NOTE: The Software and Documentation disc also contains video instructions. In the main menu window of Dell Printer Easy Install, click Installation Video. NOTE: Before making connections, be sure to turn off the printer. Connecting to a Computer Using the USB Cable (Direct Connection) A local printer is a printer which is directly connected to your computer using the USB cable.
Connecting to a Network Using the Ethernet Cable 1 Connect the Ethernet cable. 1 1 1 Ethernet port To connect the printer to the network, connect one end of an Ethernet cable into the Ethernet port on the rear of the printer, and the other end to a LAN drop or hub. Connecting to a Wireless Network NOTE: The wireless network connection feature is available on the Dell Cloud Multifunction Printer | H815dw only.
1 Connect one end of a telephone line cord into the wall jack connector and the other end into an active wall jack. Wall jack connector To the wall jack 2 If the "Blue" plug is attached to the phone connector, remove it. "Blue" plug Phone connector 3 To connect a telephone and/or answering machine to your printer, connect the telephone or answering machine line cord into the phone connector ( ).
Phone connector "Yellow" terminator Setting Up the Printer Using Dell Printer Easy Install (Windows® Only) NOTE: To set up the printer connected with Macintosh computers or Linux computers, see "Installing Printer Drivers on Macintosh Computers" or "Installing Printer Drivers on Linux Computers (CUPS)" respectively. Basic Setup To set up the printer, you can use the Dell Printer Easy Install program on the computer running a Microsoft® Windows® operating system.
1 Turn on the printer. 2 Insert the Software and Documentation disc provided with the printer into your computer. The Dell Printer Easy Install program launches automatically. NOTE: If the Dell Printer Easy Install program does not launch automatically, follow the procedure below. For Windows Server® 2008 and Windows Server® 2008 R2 Click start Run, enter D:\setup.exe (where D is the drive letter of the optical drive) in the Run dialog box, and then click OK.
Setting Up the Printer in Another Connection Method You can set up the printer, specifying the connection method other than the one used in the basic setup. Before starting the setup procedure below, make sure that the printer is turned off, and ensure the cable connection as described in "Basic Setup." 1 Turn on the printer. 2 Insert the Software and Documentation disc provided with the printer into your computer. The Dell Printer Easy Install program launches automatically. 3 Click Main Menu.
Configuring the Wireless Settings NOTE: The wireless network connection feature is available on the Dell Cloud Multifunction Printer | H815dw only. This section describes how to configure the wireless connection on Dell Cloud Multifunction Printer | H815dw. The specifications of the wireless connection are described below. Item Specification Connectivity Technology Wireless Compliant Standards IEEE 802.11b, 802.11g, and 802.11n Bandwidth 2.4 GHz Data Transfer Rate IEEE 802.11n: 65 Mbps IEEE 802.
You can select a method to configure the Wireless Connection from the following: • Wizard Setup through Dell Printer Easy Install • WPS-PBC*1*3 • WPS-PIN*2*3 • Auto SSID Setup • Manual SSID Setup • Dell Printer Configuration Web Tool *1 WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) is a method to authenticate and register devices required for wireless configuration, by pressing the button provided on the access point via wireless routers, and then performing WPS-PBC setting on the ope
3 Click Change. 4 Select Configure the Wi-Fi settings, and then click Next. 5 Follow the on-screen instructions, and configure the wireless settings of the printer. For WPS-PBC, WPS-PIN, Auto SSID Setup, Manual SSID Setup, and Dell Printer Configuration Web Tool, see the following instructions.
Configuring the Wireless Settings Without Using Dell Printer Easy Install WPS-PBC NOTE: WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) is a method to authenticate and register devices required for wireless configuration by pressing the button provided on the access point via wireless routers, and then performing WPSPBC setting on the operator panel. This setting is available only when the access point supports WPS.
Auto SSID Setup 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Network. 4 Tap Wi-Fi. 5 Tap Wi-Fi Setup Wizard. The printer automatically searches the access points on wireless network. 6 Tap until the desired access point appears, and then select the access point. If the desired access point does not appear, go to "Manual SSID Setup." NOTE: Some hidden SSID may not be displayed. If the SSID is not detected turn on SSID broadcast from the router. 7 Tap Next.
9 Select the encryption type from No Security, Mixed mode PSK, WPA2-PSK-AES, or WEP. If you do not set security for your wireless network: a Tap b Tap OK. until No Security appears, and then tap No Security. To use Mixed mode PSK or WPA2-PSK-AES encryption: a Tap until Mixed mode PSK, or WPA2-PSK-AES appears, and then tap the desired encryption type. b Tap the Passphrase text box, and then enter the passphrase. c Tap OK. To use WEP encryption: a Tap until WEP appears, and then tap WEP.
10 Select the encryption type from No Security, WEP, WPA-PSK-AES/WEP2-PSK AES, and Mixed Mode PSK in the Encryption drop-down list box, and then set each item for the encryption type selected. NOTE: For details on each item, see "Dell™ Printer Configuration Web Tool." 11 Click Apply New Settings to apply the settings. 12 Turn off the printer, disconnect the Ethernet cable and turn it on again. Wireless LAN connection setting is complete.
7 Reboot the printer. 8 Change the wireless settings on your computer or access point accordingly. NOTE: To change the wireless settings on your computer, refer to the manuals provided with the wireless adapter or if your computer provides a wireless adapter tool, change the wireless settings using that tool. Reconfiguring the Wireless Settings Using Dell Printer Easy Install 1 Insert the Software and Documentation disc provided with the printer into your computer.
8 Setting the IP Address NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Assigning an IP Address An IP address is a unique number that consists of four sections that are delimited by a period and can include up to three digits in each section, for example, 111.222.33.44. You can select the IP mode from Dual Stack, IPv4, and IPv6. If your network supports both IPv4 and IPv6, select Dual Stack.
3 Click Change. The Configure Printer window appears. 4 Select Configure the IP address settings, and then click Next. 5 Follow the instructions displayed on the screen. When Using the Operator Panel For more information on using the operator panel, see "Operator Panel." 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Network. 4 Do either of the following: When connecting to network with the Ethernet cable: Tap Ethernet.
7 Tap until TCP / IP appears, and then tap TCP / IP. 8 Tap Get IP Address. 9 Tap Panel, and then tap OK. 10 Tap IP Address. The cursor is located at the first octet of the IP address. 11 Use the number pad to enter the first octet of the IP address, and then tap . The cursor moves to the next digit. NOTE: You can only enter one octet at a time and must tap after entering each octet. 12 Enter the rest of the octets, and then tap OK. 13 Tap Subnet Mask. 14 Repeat steps 11 and 12 to set Subnet Mask.
3 Tap the Network tab. 4 Verify the IP address displayed in IP(v4) Address. Verifying the Settings Using System Settings Report 1 Print the system settings report. For details about how to print a system settings report, see "Report / List." 2 Verify the correct IP address, subnet mask, and gateway address are listed in the system settings report under Network (Wired) or Network (Wireless). If the IP address shows 0.0.0.0 (the factory default), an IP address has not been assigned.
9 Loading Paper NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. NOTE: To avoid paper jams, do not remove the tray while printing is in progress. NOTE: The Software and Documentation disc also contains video instructions. In the main menu window of Dell Printer Easy Install, click Installation Video. 1 Pull the tray out of the printer about 200 mm. 2 Hold the tray with both hands, and remove it from the printer.
3 Adjust the paper guides. NOTE: Extend the front side of the tray when you load Legal-size paper. 4 Before loading the print media, flex the sheets and fan them. Straighten the edges of the stack on a level surface. 5 Load the print media into the tray with the recommended print side facing up. NOTE: Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams. 6 Align the width guides against the edges of the paper.
7 After confirming that the guides are securely adjusted, insert the tray into the printer. NOTE: If the front side of the tray is extended, the tray protrudes when it is inserted into the printer. 8 On the touch panel, tap Size. NOTE: Set the same paper size and type as the actual paper being loaded. An error may occur if the paper size or type setting is different from the loaded paper. 9 Select until the desired paper size appears, and then select the desired paper size. 10 Tap Type.
Loading Paper
10 Installing Printer Drivers on Windows® Computers NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Identifying Printer Driver Pre-install Status Before installing the printer driver on your computer, check the IP address of your printer by performing one of the procedures in "Verifying the IP Settings.
For Windows® 8, Windows® 8.1, Windows Server® 2012, and Windows Server® 2012 R2 Point to the top or bottom right corner of the screen, and then click Search Type Run in the search box, click Apps (for Windows® 8 and Windows Server® 2012 only), and then click Run Type D:\setup.exe (where D is the drive letter of the optical drive), and then click OK. For Windows® 10 Right-click the Start button, and then click Run Type D:\setup.exe (where D is the drive letter of the optical drive), and then click OK.
3 Select USB Cable Connection, and then click Next. 4 Follow the on-screen instructions to connect the computer and the printer with a USB cable, and then turn the printer on. The Plug and Play installation starts and the installation software proceeds to the next page automatically. 5 Select either Typical Installation (recommended) or Custom Installation from the installation wizard, and then click Next. If you select Custom Installation, you can select the specific software you want to install.
NOTE: If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 11 As the driver installation is completed, click Print a test page to verify installation. 12 Click Finish. Windows Server® 2008 or Windows Server® 2008 64-bit Edition NOTE: You must log in as an administrator. 1 Extract the following zip file to your desired location. D:\Drivers\XPS\Win_7Vista\XPS-V3_H815dw_S2815dn.
9 Select your printer name and click Next. 10 To change the printer name, enter the printer name in the Printer name box, and then click Next. Installation starts. 11 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this printer so that others on your network can find and use it. 12 Click Next. 13 As the driver installation is completed, click Print a test page to verify installation.
9 Click OK. 10 Select your printer name and click Next. 11 To change the printer name, enter the printer name in the Printer name box, and then click Next. Installation starts. 12 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this printer so that others on your network can find and use it. Click Next. 13 As the driver installation is completed, click Print a test page to verify installation.
4 Select the printer you want to install from the printer list, and then click Next. If the target printer is not displayed on the list, click the (Refresh) button to refresh the list or click add printer manually to add a printer to the list manually. You may specify the IP address and port name at this point. If you have installed this printer on the server computer, select the I am setting up this printer on a server check box. NOTE: When using AutoIP, 0.0.0.0 is displayed in the installer.
12 To change the printer name, enter the printer name in the Printer name box, and then click Next. To use this printer as the default printer, select the Set as the default printer check box, and then click Next. Installation starts. 13 As the driver installation is completed, click Print a test page to verify installation. 14 Click Finish. Windows Server® 2008 or Windows Server® 2008 64-bit Edition NOTE: You must log in as an administrator. 1 Extract the following zip file to your desired location.
3 Click Add a printer. 4 Click Add a network, wireless or Bluetooth printer. 5 Select printer and click Next, or click The printer that I want isn't listed. NOTE: When you click The printer that I want isn't listed, Find a printer by name or TCP/IP address screen appears. Find your printer on the screen. If the User Account Control dialog box appears, click Continue. NOTE: If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
12 To change the printer name, enter the printer name in the Printer name box, and then click Next. Installation starts. 13 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this printer so that others on your network can find and use it. 14 Click Next. 15 As the driver installation is completed, click Print a test page to verify installation. To use this printer as the default printer, select the Set as the default printer check box.
9 Click OK. 10 Select your printer name and click Next. 11 To change the printer name, enter the printer name in the Printer name box, and then click Next. Installation starts. 12 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this printer so that others on your network can find and use it. Click Next. 13 As the driver installation is completed, click Print a test page to verify installation.
Windows Vista® or Windows Vista® 64-bit Edition 1 Click Start Control Panel Hardware and Sound Printers. 2 Right-click the printer icon and select Sharing. 3 Click Change sharing options. The message Windows needs your permission to continue appears. 4 Click Continue. 5 Select the Share this printer check box, and then type a name in the Share name text box. 6 Click Additional Drivers and select the operating systems of all network clients that print to the printer, and then click OK. 7 Click OK.
Checking the Shared Printer To confirm that the printer is properly shared: • Ensure that the printer object in the Printers, Printers and Faxes, or Devices and Printers folder is shared. The shared icon is shown under the printer icon. • From a network client, browse Network or My Network Places. Find the host name of the server and the shared name you assigned to the printer.
Installing Printer Drivers on Windows® Computers
11 Installing Printer Drivers on Macintosh Computers Installing the Drivers and Software 1 Run the Software and Documentation disc on the Macintosh computer. 2 For Dell™ Cloud Multifunction Printer | H815dw, double-click the Dell MFP H815dw Installer icon, and then click Continue. For Dell Smart Multifunction Printer | S2815dn, double-click the Dell MFP S2815dn Installer icon, and then click Continue.
3 For Mac OS X 10.5 and Mac OS X 10.6: Open the System Preferences, and click Print & Fax. For Mac OS X 10.7 and OS X 10.8: Open the System Preferences, and click Print & Scan. For OS X 10.9 and OS X 10.10: Open the System Preferences, and click Printers & Scanners. 4 Click the Plus (+) sign, select Add Printer or Scanner (Add Other Printer or Scanner for Mac OS X 10.7), and select IP. For Mac OS X 10.5 and Mac OS X 10.6, just click the Plus (+) sign and select IP.
9 For Mac OS X 10.5 and Mac OS X 10.6: Confirm that the printer is displayed in the Print & Fax dialog box. For Mac OS X 10.7 and OS X 10.8: Confirm that the printer is displayed in the Print & Scan dialog box. For OS X 10.9 and OS X 10.10: Confirm that the printer is displayed in the Printers & Scanners dialog box. Configuring Settings Configure the options available for the printer. 1 For Mac OS X 10.5 and Mac OS X 10.6: Open the System Preferences, and click Print & Fax. For Mac OS X 10.7 and OS X 10.
Installing Printer Drivers on Macintosh Computers
12 Installing Printer Drivers on Linux Computers (CUPS) This section provides information for installing or setting up the printer driver with CUPS (Common UNIX Printing System) on Red HatEnterprise Linux 6 (32/64bit), SUSE Linux Enterprise Desktop 11 (32/64bit), or Ubuntu 12.04 LTS (32/64bit). Operation on Red Hat Enterprise Linux 6 Desktop Setup Overview 1 Install the printer driver. 2 Set up the print queue. 3 Specify the default queue. 4 Specify the printing options.
b Type the IP address of the printer in Connection, and click Continue. Format: lpd://xxx.xxx.xxx.xxx (the IP address of the printer) For USB connections: a Select Dell MFP H815dw or Dell MFP S2815dn from the Local Printers menu, and click Continue. 5 Type the name of the printer in the Name box in the Add Printer window, and click Continue. You can optionally specify the location and description of the printer for further information.
su (Type the administrator password) /usr/sbin/lpadmin -x (Type the print queue name) 3 Repeat the command above for all queues for the same model. 4 Type the following command in the terminal window. su (Type the administrator password) rpm -e Dell-MFP-H815dw-S2815dn The printer driver is uninstalled. Operation on SUSE Linux Enterprise Desktop 11 Setup Overview 1 Install the printer driver. 2 Set up the print queue. 3 Specify the default queue. 4 Specify the printing options.
Setting Up the Queue To execute printing, you must set up the print queue on your workstation. 1 Select Computer More Applications..., and select YaST on the Application Browser. 2 Type the administrator password, and click Continue. YaST Control Center is activated. 3 Select Hardware on YaST Control Center, and select Printer. The Printer Configurations dialog box opens. For network connections: a Click Add. The Add New Printer Configuration dialog box opens. b Click Connection Wizard.
Setting the Default Queue You can set the default queue when you add the printer. 1 Select Computer More Applications..., and select YaST on the Application Browser. 2 Type the administrator password, and click Continue. YaST Control Center is activated. 3 Select Hardware on YaST Control Center, and select Printer. The Printer Configurations dialog box opens. 4 Click Edit. A dialog box to modify the specified queue opens. 5 Confirm that the printer you want to set is selected in the Connection list.
Setting the Password for Authority as the Printer Administrator You must set the password for authority as the printer administrator to do operations as the printer administrator. 1 Select ComputerMore Applications... and select GNOME Terminal on the Application Browser. 2 Type the following command in the terminal window. su (Type the administrator password) lppasswd -g sys -a root (Type the password for authority as the printer administrator after the Enter password prompt.
3 Type the following command in the terminal window. For the 32-bit architecture sudo dpkg –i (Type the file path)/dell-mfp-S2815dnH815dw-*.*-*_i386.deb (Type the administrator password) For the 64-bit architecture sudo dpkg –i (Type the file path)/dell-mfp-S2815dnH815dw-*.*-*_amd64.deb (Type the administrator password) The printer driver is installed. Setting Up the Queue To execute printing, you must set up the print queue on your workstation.
However, sometimes you can print only from the default queue depending on the application (for example Mozilla). In these cases, before you start printing, set queue you want to print to as the default queue. For information on specifying the default queue, see "Setting the Default Queue." Setting the Default Queue 1 Click Dash Home, and enter terminal in the Search text box. 2 Click Terminal in the Applications category of the search results. 3 Type the following command in the terminal window.
Using Your Printer 13 Operator Panel .......................................................................... 115 14 Dell™ Printer Configuration Web Tool................................... 125 15 Understanding the Printer Menus.......................................... 181 16 Print Media Guidelines............................................................. 263 17 Loading Print Media .................................................................
13 Operator Panel About the Operator Panel The operator panel has a touch panel, a ready/error LED, control buttons, and a number pad, which allows you to control the printer. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
3 Touch Panel • Specifies the settings by directly tapping the screen. • Displays various settings, instructions, and error messages. 4 Ready / Error LED • Shows a green light when the printer is ready and a blinking green light when data is being received. • Shows an amber light when an error occurs and a blinking amber light when an unrecoverable print error occurs. 5 Number Pad • 6 Enters numbers and characters. (Redial / Pause) button • Calls up the last called number.
Basic Operations on the Touch Panel You can operate the touch panel as with a smartphone or a tablet. To Select the Item on the Screen Tap the item. Home Guest To Scroll the Screen or the Listed Items Swipe the screen by dragging your finger on the screen. Home Guest To scroll faster, flick the screen. Home Guest NOTE: If you cannot swipe or flick on some screens, operate by tapping the tiles or buttons.
About the Home Screen This section describes the fields and buttons on the Home screen which is displayed by pressing the (Home) button while the user is logged in to the printer. As the factory default setting, the Home screen is displayed when the printer is turned on. NOTE: To display the Home screen, the user must be registered beforehand and log in to the printer. For more information, see "User Authentication.
Lock Icon Displays when some functions are limited to access by the Functions Control settings. While the Lock icon is displayed on the upper-right of the tile, you are required to enter the password to enable the function. After the function is enabled, the Lock icon is displayed on the left to the account name, and you can access the passwordlocked functions without re-entering the password. Envelope Mode Icon Appears when the printer is set to the envelope mode.
Moving, Adding or Deleting the Tiles To Move the Tiles Tap and hold the tile you want to move, and drag it to the desired place. The short orange bar appears between the tiles to show the nearest drop point when you are dragging the tile. You can move the tile between pages as well. Home Home Guest Guest NOTE: You cannot move the tiles in the Recent group screen of the Dock Menu. To Add the Tiles Find the Add App tile in the last page of the Home screen or each group screen, and tap it.
Using the Keyboard Displayed on the Touch Panel During operations, a keyboard for entering text sometimes appears. The following describes how to enter text. Back Done Back Done QWERTY AZERTY Back Done QWERTZ You can enter the following characters: numbers, alphabets, and symbols. Item Description Entering alphabets To enter uppercase letters, tap . To return to the lowercase letters, tap again. To lock to the uppercase letters, double-tap .
Using the Number Pad As you perform various tasks, you may need to enter numbers. For example, when you enter fax number directly. Number Pad Numbers 1 2 3 4 5 6 7 8 9 0 # Changing Numbers If you make a mistake while entering a number, press the the correct number. (Delete) button to delete the last digit. Then enter Inserting a Pause For some telephone systems, it is necessary to dial an access code and listen for a second dial tone. A pause must be entered in order for the access code to function.
Changing the Language You can change the language used on the touch panel. When Using the Operator Panel 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Language Settings. 3 Tap Panel Language. 4 Tap until the desired language appears, and then tap the desired language. 5 Tap OK. When Using the Tool Box 1 Click Start All Programs Dell Printers Dell Printer Hub or Dell Printer Management Tool.
About the Concurrent Jobs Feature This feature enables you to start a concurrent job while a fax job is running. This is done by temporarily displaying the Home screen and switching to a different function that can be run concurrently such as copy or scan. 1 While the printer is sending or receiving a fax, press the 2 Tap Copy, or tap Scan. 3 After setting the copy or scan settings, tap OK. For details about Copy or Scan, see "Copying" or "Scanning." 124 Operator Panel (Home) button.
Dell™ Printer Configuration Web Tool 14 Overview NOTE: This web tool is available only when the printer is connected to a network using an Ethernet cable or the built-in wireless network function. NOTE: The images used in this manual are those of the Dell Cloud Multifunction Printer | H815dw unless otherwise mentioned. One of the features of the Dell Printer Configuration Web Tool is E-Mail Alert Setup, which sends e-mail to you or the key operator when the printer needs supplies or intervention.
Setting Up the Dell Printer Configuration Web Tool Ensure that you activate JavaScript in your browser before using the Dell Printer Configuration Web Tool. Follow the procedures below to configure both the environment settings of your web browser and the operator panel before using the Dell Printer Configuration Web Tool. NOTE: The Dell Printer Configuration Web Tool pages may be displayed unreadable if the pages were configured by the language different from the language of your web browser.
Starting the Dell Printer Configuration Web Tool To launch the Dell Printer Configuration Web Tool, enter the IP address of your printer in your web browser. If you do not know the IP address of your printer, print the system settings report or display the TCP/IP settings page, which lists the IP address. For details about how to find your printer's IP address, see "Verifying the IP Settings.
Copy Printer Settings Use the Copy Printer Settings menu to copy the printer settings to another printer or printers on the network by typing the IP address of each printer. NOTE: You must log in as an administrator to use this feature. Print Volume Use the Print Volume menu to check the history of printing, such as paper usage or the types of jobs being printed.
Page Display Format The layout of the page is divided into three sections listed below: • Top Frame • Left Frame • Right Frame Top Frame The top frame is located at the top of all pages. When the Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed in the top frame on every page. The following items are displayed in the top frame. 1 2 3 4 5 1 Product Name Displays the product name of the printer.
Left Frame The left frame is located on the left side of all the pages. The menu titles displayed in the left frame are linked to corresponding menus and pages. You can go to the corresponding page by clicking their characters. The following menus are displayed in the left frame. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 Printer Status Links to the Printer Status menu. 2 Printer Jobs Links to the Printer Jobs menu. 3 Printer Settings Links to the Printer Settings Report menu.
Buttons in the Right Frame 1 2 3 1 Refresh Button Receives the current printer configuration and updates the latest information in the right frame. 2 Apply New Settings Button Submits new settings made on the Dell Printer Configuration Web Tool to the printer. The new settings replace the old settings of the printer. 3 Restore Settings Button Restores the old settings that existed before any changes were made. New settings will not be submitted to the printer.
"Printer Settings" "Printer Settings Report" "Menu Settings" "Reports" "Printer Settings" "System Settings" "Network Settings" "USB Settings" "PCL Settings" "PS Settings" "PDF Settings" "Secure Settings" "Copy Defaults" "Copy Settings" "Fax Defaults" "Fax Settings" "Scan Defaults" "Direct Print Defaults/USB Direct Print Defaults" "MIFARE Customized Card"*1 "Printer Maintenance" "Paper Density" "Adjust Transfer Unit" "Adjust Fusing Unit" "Adjust Density" "Chart" "Clean Developer" "Clean Transfer Unit"
"Print Server Settings" "Print Server Reports" "Print Server Setup Page" "E-Mail Server Setup Page" "Print Server Settings" "Basic Information" "Port Settings" "TCP/IP" "SMB" "E-Mail Server" "Bonjour (mDNS)" "SNMP" "Scan to Network Folder" "SNTP" "AirPrint" "Mopria" "Google Cloud Print" "Dell Document Hub"*1 "Proxy Server" "Wi-Fi"*1, *3 "Wi-Fi Direct"*1, *3 "Reset Print Server" "Security" "Set Password" "Authentication System" "Kerberos Server" "LDAP Server" "LDAP Authentication" "LDAP User Mapping" "
*1 This item is available only on the Dell Cloud Multifunction Printer | H815dw. *2 This item is available only when RAM Disk is enabled. *3 This item is available only when the printer is connected using the wireless network. *4 This item is available only when the printer is connected using an Ethernet cable. Printer Status Use the Printer Status menu to check the status of consumables, hardware, and specifications of the printer. The following pages are displayed in the Printer Status menu.
Printer Events Purpose: To check the details of all alerts or indications of faults displayed in the Printer Events page when any faults such as Out of Paper or Cover is Open occur. Values: Location Displays the location where a fault occurred. Details Displays the details of the fault. Printer Information Purpose: To verify the printer details such as the hardware configuration and software version. This page can also be displayed by clicking Printer Information in the left frame.
Completed Jobs Purpose: To check the completed jobs. Up to the last 20 jobs are displayed. Click the Refresh button to update the screen. Values: ID Displays the job ID. Job Name Displays the file name of the completed job. Owner Displays the name of the job owner. Host Name Displays the name of the host computer. Output Result Displays the status of the completed job. Job Type Displays the type of the job. Impression Number Displays the total number of pages for the job. No.
Speed Dial Click Start to print the Speed Dial report. Address Book Click Start to print the Address Book list. Server Address Click Start to print the Server Address list. Fax Activity Click Start to print the Fax Activity report. Fax Pending Click Start to print the Fax Pending list. *1 Stored Documents *1 Click Start to print the Stored Documents list. This item is available only when RAM Disk is enabled.
NFC Authentication Tone*1 Sets the volume of the tone that is emitted when an NFC card is placed on the NFC reader for authentication, or disables the tone. All Tones Sets the volume of all the alert tones, or disables all the tones. Low Toner Alert Message Alerts you if the toner is low. OffHook Wake Up Sets whether to wake up from Sleep or Deep Sleep mode when you pick up the handset of the external telephone. Auto Log Print Sets if a job history needs to be printed after every 20 jobs.
USB Settings Purpose: To change USB settings on your printer. Values: USB Port Enables the USB interface on your printer. PS Data Format Sets PostScript 3 Compatible communication protocol. Job Time-out Sets the amount of time the printer waits for data to arrive from the computer. PCL Settings Purpose: To change the PCL settings. Values: Paper Tray Sets the paper input tray. Paper Size Sets the paper size. Custom Paper Size - Y Sets the length of custom size paper.
PS Settings Purpose: To change printer settings that only affect jobs using the PostScript 3 Compatible emulation printer language. Values: PS Error Report Sets whether the contents of the errors concerning PostScript 3 Compatible page description language are printed. PS Job Time-out Sets the execution time for one PostScript 3 Compatible job. Paper Select Mode Sets the way to select the tray for the PostScript 3 Compatible mode. PDF Settings Purpose: To change the PDF settings.
Secure Settings Panel Lock Purpose: To set a limited access to Admin Settings with a password, and to set or change the password. Values: Panel Lock Control*1 Enables/Disables password protection for the Admin Settings. New Password Sets a password that is required to access the Admin Settings. Re-enter Password Confirms the set password. *1 Some setting items in the Secure Settings are displayed only when this setting item is enabled.
NOTE: You can set the password for the Dell Printer Configuration Web Tool from Set Password in Print Server Settings. Desktop Login NOTE: This Desktop Login feature is available on the Dell Smart Multifunction Printer | S2815dn only. Purpose: Select the user authentication method from either local authentication or remote authentication. To use the remote authentication method, the LDAP server or the Kerberos server is required to authenticate the user.
NOTE: Communication using the following protocols will not be encrypted using FIPS 140-2 Level-1 approved encryption algorithms even when FIPS 140-2 Validation Mode is enabled. Users are advised to turn them off manually when FIPS 140-2 Validation Mode is enabled: • SNMP v3 • SMB • PDF Direct Print NOTE: This feature may not be available for certain models. Set Available Time - Copy/Scan/Fax/Print Purpose: To specify the time to enable the secure setting for the Copy, Scan, Fax, and Print functions.
Auto Exposure Level Sets the background suppression level. Copy Settings Purpose: To configure the Copy settings. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Values: 2 Sided Copying Sets whether to print on both sides of a sheet of paper. Binding of Original Sets the binding position for the 2-sided copying. 2-Up Off* Does not perform multiple-up printing. Auto Automatically reduces the original pages to fit onto one sheet of paper.
Values: Fax Number Allows you to enter the fax number of the printer, which will be printed on the header of faxes. Country Sets the country where the printer is used. Fax Header Name Allows you to enter a name that will be printed on the header of faxes. Line Type Sets the default line type; PSTN or PBX. Line Monitor Sets the volume of the line monitor, which audibly monitors a transmission through the internal speaker until a connection is made.
Forwarding E-mail Address 2 Allows you to enter the e-mail address to which incoming faxes are to be forwarded. Forwarding E-mail Address 3 Allows you to enter the e-mail address to which incoming faxes are to be forwarded. Forwarding E-mail Address 4 Allows you to enter the e-mail address to which incoming faxes are to be forwarded. Forwarding E-mail Address 5 Allows you to enter the e-mail address to which incoming faxes are to be forwarded. Server Type Sets the server type.
Scan Defaults Purpose: To create your own default Scan settings. Values: File Format Sets the file format in which scanned documents are to be saved. Output Color Sets whether to scan in color or in black and white. Resolution Sets the default scan resolution. Original Size Sets the paper size of the original. 2 Sided Scanning Sets whether to scan both sides of a document. Binding of Original Sets the binding position for the 2-sided scanning. Darken/Lighten Sets the default scan density.
MIFARE Customized Card NOTE: MIFARE Customized Card feature is available on the Dell Cloud Multifunction Printer | H815dw only. Purpose: To register SSFC formatted NFC ID cards. Values: User ID Block 1 Allows you to register the MIFARE Customized Card. User ID Block 2 Allows you to register the MIFARE Customized Card. User ID Block 3 Allows you to register the MIFARE Customized Card.
Adjust Fusing Unit Purpose: To specify the optimum temperature settings for printing for the fusing unit. To lower the temperature, set negative values. To increase, set positive values. The default settings may not give the best output on all paper types. When the printed paper has curled, try to lower the temperature. When the toner does not fuse on the paper properly, try to increase the temperature. NOTE: The print quality changes depending on the setting values you select for this item.
Clean Developer Purpose: To stir the developer in the drum cartridge. Values: Clean Developer Start Stirs the developer in the drum cartridge. Toner Refresh Start Expels the toner in the drum cartridge, and supplies the fresh toner from the toner cartridge. Start Cleans the transfer unit. Clean Transfer Unit Purpose: To clean the transfer unit. Values: Clean Transfer Unit Reset Defaults Purpose: To initialize the non-volatile (NV) memory.
Values: Clear Storage*1 All Clear Click Start to clear all files stored as Secure Print, Proof Print, Private Mail Box Print, and Public Mail Box Print in the RAM disk. Secure Document Click Start to clear all files stored as Secure Print, Proof Print, Private Mail Box Print, and Public Mail Box Print in the RAM disk. Stored Document Click Start to clear all files stored in the RAM disk. *1 This item is available only when RAM Disk is enabled.
Web Link Customization Purpose: To specify a link used for ordering consumables, which can be accessed from Order Supplies at: in the left frame. Values: Select Reorder URL Sets a URL to be linked to Order Supplies at: Regular Displays the regular URL (http://accessories.us.dell.com/sna) that can be linked to Order Supplies at:. Premier Displays the premier URL (http://premier.dell.com) that can be linked to Order Supplies at:.
NOTE: The Auto Refresh feature is effective for the contents of the top frame, Printer Status page, Job List page, and Completed Jobs page. Port Settings Purpose: To enable or disable printing ports and management protocol features. Values: Ethernet*1 Port Status Ethernet Settings Auto Detects the Ethernet transmission rate and the duplex settings automatically. 10Base-T Half-Duplex Selects 10Base-T Half-Duplex as the default value.
TCP/IP Purpose: To configure the IP address, subnet mask, and gateway address of the printer. Values: TCP/IP Settings IP Mode Sets the IP mode. Host Name Sets the host name. IPv4 IP Address Mode Sets the method for acquiring the IP address. Manual IP Address When an IP address is being set manually, the IP is allocated to the printer using the format nnn.nnn.nnn.nnn. Each octet that makes up nnn.nnn.nnn.nnn is a value in the range of 0 to 255.
Auto Generate Search List Select the check box to automatically generate the search list. Search Domain Name Sets the search domain name. Up to 255 alphanumeric characters, periods, and hyphens can be used. If you need to specify more than one domain name, separate them using a comma or semicolon. Time-out Sets the time-out period between 1 and 60 seconds. Priority to IPv6 DNS Select the check box to enable the DNS Name Resolution feature.
HTTP Telnet Update Address Book Port Number Sets the port number to 80 or from 8000 to 9999. Simultaneous Connections Displays the maximum number of simultaneous connections. CSRF Protection Select the check box to enable the CSRF Protection. Connection TimeOut Sets the connection time-out period from 1 to 255 seconds. Password Sets the password for Telnet. Re-enter Password Confirms the set password. Connection TimeOut Sets the connection time-out period from 1 to 1,000 seconds.
E-Mail Alert Settings POP3 Server Address*1 Sets the POP3 server address in IP address format of "aaa.bbb.ccc.ddd" or as a DNS host name using up to 63 characters. POP3 Port Number*1 Sets the POP3 server port number. This must be between 1 and 65535. POP User Name*1 Sets the POP3 account user name. Up to 63 alphanumeric characters, periods, hyphens, underscores, and at symbols (@) can be used. If specifying more than one address, separate them using commas.
Bonjour (mDNS) Purpose: To configure the detailed settings of Bonjour. Values: Host Name Sets the host name up to 63 alphanumeric characters and "-" (dash). Printer Name Sets the printer name up to 63 alphanumeric characters and symbol sets. Wide-Area Bonjour Select the check box to enable the Wide-Area Bonjour protocol. SNMP Purpose: To configure the detailed settings of SNMP. Values: SNMP Configuration Enable SNMP v1/v2c Select the check box to enable the SNMP v1/v2c protocol.
Trap Notification 1-4 Trap Address Type Trap Address Port Number Notify Network*2 Select the check boxes to notify trap occurrence. In this case, specify the IP address and IP socket in the following format: IPv4 Specify the IP address and IP socket in the nnn.nnn.nnn.nnn:mmmmm format. Each section of "nnn" is a variable value between 0 and 255. Note that values 127 and 224-254 are not valid for the first three-digits only. IP socket mmmmm is a variable value between 0 and 65535.
SNTP Purpose: To configure the SNTP server settings in order to perform time synchronization through SNTP. Values: SNTP IP Address / Host Name Sets the IP address or the host name of the SNTP server. Connection Time-Out Sets the connection time-out period from 1 to 120 seconds. Time Synchronization Interval Sets the interval for performing time synchronization using SNTP. Last Connection Time Displays the last date and time when your printer was connected to the SNTP server.
Google Cloud Print Purpose: To register the printer to Google Cloud Print. Values: Google Cloud Print*1 (Registration state) Displays the Google Cloud Print registration state. Register This Device to Click to register the printer to Google Cloud Print. Google Cloud Print Cancel Registration *1 Click to cancel to register the printer to Google Cloud Print. Google Cloud Print can only be used when the machine is using IPv4.
Wi-Fi NOTE: Wi-Fi feature is available only on the Dell Cloud Multifunction Printer | H815dw, when the printer is connected using the wireless network. Purpose: To configure the detailed setting for the wireless network. To use the printer through wireless connection, be sure to disconnect the Ethernet cable. NOTE: Once wireless LAN is activated, wired LAN protocol will be disabled. Values: Wi-Fi Settings Security Settings Wi-Fi Sets whether to enable the wireless network connections.
WPA-PSK WEP Key 3 Sets the WEP key set used through the wireless network only when WEP 128bit or WEP 64bit is selected for Encryption. Re-enter WEP Key 3 Enters the WEP key 3 again to confirm it. WEP Key 4 Sets the WEP key set used through the wireless network only when WEP 128bit or WEP 64bit is selected for Encryption. Re-enter WEP Key 4 Enters the WEP key 4 again to confirm it. Transmit Key*5 Sets the transmit key type from the list. Passphrase/Key Sets the passphrase.
Reset Print Server Purpose: To initialize NVRAM (non-volatile RAM) for the network feature and reboot the printer. You can also initialize NVRAM of the printer from Reset Defaults in the Printer Settings menu. Values: Initialize NIC NVRAM Memory and restart printer. Click Start to initialize NVRAM, revert network settings to the factory default settings, and reboot the network capability. Restart Printer Click Start to reboot the printer.
Kerberos Server Purpose: To specify the settings for the Kerberos server. Values: Kerberos Server 1-5 IP Address / Host Name Sets the IP address or host name, and the port address. The port address & Port must be between 1 and 65535. Domain Name Enter the domain name. LDAP Server Purpose: To specify the settings of the LDAP server. Values: Server Information Optional Information IP Address / Host Name Sets IP address or the host name, and the port address.
LDAP Authentication Purpose: To specify the LDAP server authentication method. Values: LDAP Authentication Authentication Method Shows the authentication method. Use Added Text String Select whether to use the added text string from the list. Text String Added to User Name Enter the added text string. LDAP User Mapping Purpose: To specify the settings of the LDAP user mapping. Values: Common Name Sets the attribute type of the common name set for the LDAP server.
Generate Self-Signed Certificate Certificate Signing Request (CSR) Upload Signed Certificate*2 Certificate Management*2 *2 Certificate List Certificate Management*2 Click to display the Certificate Management page and to manage a security certification from the page. Delete All Certificates Click to delete all the certificates. Public Key Method Select the public key method of the self-signed certificate. Size of Public Key Select the size of public key.
Certificate Details*2 Category Displays the device to certificate selected at the Certificate Management page or SSL/TLS page. Issued To Displays the device to certificate. Issuer Displays the issuer to certificate. Serial Number Displays the serial number of the device. Public Key Method Displays the public key method. Size of Public Key Displays the size of public key. Valid From Displays the time the certificate is valid. Valid Until Displays the time the certificate is invalid.
802.1x Purpose: To specify the settings for IEEE 802.1x authentication for encrypted communication to the printer. Values: Configure 802.1x Enable IEEE 802.1x Select the check box to enable IEEE 802.1x authentication. Authentication Method EAP-MD5 EAP-MSCHAPv2 Selects the authentication method to use for IEEE 802.1x authentication. PEAP/MSCHAPv2 Login Name: (Device Name) Sets the login name (device name) for IEEE 802.1x authentication using up to 128 alphanumeric characters.
Disabling Printing From a Specified User The following describes the procedure to disable printing only from the "192.0.2.1" IP address. 1 Click the first column of the Access List row 1. 2 Enter "192.0.2.1" in the Address field and "255.255.255.255" in the Address Mask field. 3 Select Reject. 4 Click the first column of the Access List row 2. 5 Enter "0.0.0.0" in the Address field and "0.0.0.0" in the Address Mask field. 6 Select Accept. 7 Click Apply New Settings.
SMTP Domain Filtering Purpose: To specify whether to restrict sending e-mails to specific domains only. NOTE: This feature does not restrict sending e-mails through the E-Mail Alert feature. Values: SMTP Domain Filtering Domain Filtering Select the check box to enable Domain Filtering. Allow Domain List Allows you to register up to five domains allowed for sending e-mails. Copy Printer Settings This menu includes the Copy Printer Settings and Copy Printer Settings Report pages.
Dell AccessControl Purpose: To specify which users have access to printing and to limit print volume per user. Values: AccessControl Mode Off Enables to print the data with no authentication information. On Restricts printing based on the print user information registered in the internal server. Non Registered User Sets whether to permit the printing of data with no authentication information. To permit the printing for non-account user, select the check box.
E-Mail Address The E-mail Address page includes the following subpages. E-Mail Address Allows you to view, edit, or create e-mail address entries. E-Mail Group Allows you to view, edit, or create e-mail group entries. Default Setup Allows you to view, edit, or set the default e-mail subject and message. E-Mail Address Purpose: To view the e-mail address entries registered on the E-Mail Address page.
Address Displays the e-mail address of the user. Apply New Settings Click this button to apply the new settings. Back Click this button to return to the top page. E-Mail Group Purpose: To view the e-mail address entries registered on the E-Mail Group page. Values: GroupID Displays the group ID. Name Displays the assigned group name. (Not in Use) is displayed when there is no registration. Delete Deletes the entry for the selected group ID.
E-Mail Group (Delete) Purpose: To delete the e-mail group entries registered on the E-Mail Group page. The following items are in the dialog box that appears when you click Delete on the E-Mail Group top page. Values: ID Displays the selected group ID. Name Displays the name assigned for the group ID. Apply New Settings Click this button to apply the new settings. Back Click this button to return to the top page. Default Setup Purpose: To set the default e-mail subject and message.
Server Type Allows you to view the server type if you click Confirm / Change. Allows you to edit the server type if you click Create. FTP*1 Select this to store scanned documents on a server via the FTP protocol. SMB*1 Select this to store scanned documents on a computer via the Server Message Block (SMB) protocol. Server Address Allows you to view or edit the server address registered under the server ID, or enter a new server address.
FAX Speed Dial Purpose: To view the fax number entries registered on the FAX Speed Dial page. Values: Speed Dial List to: Selecting each button displays a list of entries for the group of speed dial codes indicated on the button. Speed Dial Displays the speed dial ID. Name Displays the assigned name for a speed dial ID. (Not in Use) is displayed when there is no registration. Phone Number Displays the speed dial code. Delete Deletes the entry for the selected speed dial code.
FAX Group Purpose: To view the fax group entries registered on the FAX Group page. Values: ID Displays a fax group ID. Name Displays the assigned group name. (Not in Use) is displayed when there is no registration. Delete Deletes the entry for the selected group ID. Confirm / Change Displays a dialog box where you can edit the entry for the selected group ID. Create Displays a dialog box where you can create a new entry under the selected group ID.
Tray Management Use the Tray Management menu to set the paper size and type of paper loaded in tray1 and the optional 550-sheet feeder. Values: MPF Mode Sets the MPF Mode. *1 Sets the size of paper loaded in the MPF. *1 MPF Paper Type Sets the type of paper loaded in the MPF. MPF Custom Paper Size - Y*1 Sets the length of custom size paper loaded in the MPF. MPF Custom Paper Size - X*1 Sets the width of custom size paper loaded in the MPF.
Dell™ Printer Configuration Web Tool
Understanding the Printer Menus 15 When your printer is connected to a network and available to a number of users, the access to the Admin Settings can be limited. This prevents other users from using the operator panel to inadvertently change a user default that has been set by the administrator. However, you can use your printer driver to override user defaults and select settings for individual print jobs. Report / List Use the Report/List menu to print various types of reports and lists.
Print Meter Purpose: To print the reports for the total number of pages printed. Demo Page Purpose: To print a Demo page. Protocol Monitor Purpose: To print a detailed list of monitored protocols. Speed Dial Purpose: To print the list of all members stored as speed dial numbers. Address Book Purpose: To print the list of all addresses stored as Address Book information. Server Address Purpose: To print the list of all members stored as Server Address information.
Printing a Report/List Using the Operator Panel 1 Press the (Information) button. 2 Tap Report/List. 3 Tap until the desired report or list appears, and then select that report or list. 4 Tap Print. The selected report or list is printed. Printing a Report/List Using the Tool Box 1 Click Start All Programs Dell Printers Dell Printer Hub or Dell Printer Management Tool. For Windows® 10: Click the Start button Dell Printer Hub or Dell Printer Management Tool.
Paired Device NOTE: The Paired Device menu is available on the Dell Cloud Multifunction Printer | H815dw only. Use the Paired Device menu to confirm the device name in the Paired Device list, if there is any device connected to the printer via Wi-Fi Direct. You can disconnect the paired device from this list. For details, see "Disconnecting Wi-Fi Direct Network." Admin Settings Use the Admin Settings menu to configure a variety of printer features.
Values: mm series A4 (210x297mm)*1 A5 (148x210mm) A6 (105x148mm) B5 (182x257mm) B6 (128x182mm) Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") Executive (7.3x10.5") Envelope #10 (4.1x9.5") Monarch Env. (3.9x7.5") DL Env. (110x220mm) C5 Env. (162x229mm) Postcard (100x148mm) Custom Paper Size *1 Denotes country-specific factory default value. inch series Letter (8.5x11")*1 Folio (8.
Legal (8.5x14") Statement (5.5x8.5") A4 (210x297mm) A5 (148x210mm) A6 (105x148mm) B5 (182x257mm) B6 (128x182mm) Executive (7.3x10.5") Envelope #10 (4.1x9.5") Monarch Env. (3.9x7.5") DL Env. (110x220mm) C5 Env. (162x229mm) Postcard (100x148mm) Custom Paper Size *1 Denotes country-specific factory default value. NOTE: Selecting a custom size for the paper size prompts you to enter a custom length and width. Orientation Purpose: To specify how text and graphics are oriented on the page.
Values: 1 Sided* 2 Sided Does not print on both sides of a sheet of paper. * Flip on Long Edge Prints on both sides of a sheet of paper to be bound by long edge. Flip on Short Edge Prints on both sides of a sheet of paper to be bound by short edge. Font Purpose: To specify the default font from the fonts registered in the printer.
Symbol Set Purpose: To specify a symbol set for a specified font. Values: DESKTOP MATH-8 WIN 3.
Form Line Purpose: To set the number of lines in a page. Values: mm series 64*1 Sets the value in increments of 1. Available Range: 5–128 *1 Denotes country-specific factory default values. inch series 60*1 Sets the value in increments of 1. Available Range: 5–128 *1 Denotes country-specific factory default values. The printer sets the amount of space between each line (vertical line spacing) based on the Form Line and Orientation menu items.
Hex Dump Purpose: To help isolate the source of a print job problem. With Hex Dump selected, all data sent to the printer is printed in hexadecimal and character representation. Control codes are not executed. Values: Disable* Disables the Hex Dump feature. Enable Enables the Hex Dump feature. Draft Mode Purpose: To save toner by printing in the draft mode. The print quality is reduced when printing in the draft mode. Values: Disable* Does not print in the draft mode.
A4 Wide Purpose: To expand the printable area width. Values: Off* Disables A4 Wide. On Enables A4 Wide. Barcode Mode Purpose: To specify whether to enable the barcode mode, which is suitable for barcode printing. Values: Disable* Disables the barcode mode. Enable Enables the barcode mode. NOTE: Be sure to set to Disable after using the barcode mode. PS Use the PS menu to change printer settings that only affect jobs using the PostScript 3 Compatible emulation printer language.
Paper Select Mode Purpose: To specify the way to select the tray for PostScript 3 Compatible mode. The change becomes effective after the printer is turned off and then on again. Values: Auto* The tray is selected as the same setting as in the PCL mode. Select From Tray The tray is selected in a method compatible with regular PostScript 3 Compatible printers. PDF Use the PDF menu to change printer settings that only affect the PDF jobs.
PDF Password Purpose: To specify the password to print a PDF file secured with a document open password (password to open the PDF file). Values: Enter PDF Password Enter the document open password to print the secure PDF. Collation Purpose: To specify whether to sort the job. Values: Collated Sorts the job. Uncollated* Does not sort the job. Output Size Purpose: To specify the output paper size for PDF. Values: A4*1 Letter*1 Auto *1 The default paper size is displayed.
Network Use the Network menu to change the printer settings affecting jobs sent to the printer through the wired or wireless network. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Wi-Fi NOTE: The Wi-Fi feature is available on the Dell Cloud Multifunction Printer | H815dw only. Purpose: To confirm or specify wireless network settings. Wi-Fi Purpose: To specify whether to enable the Wi-Fi feature. Values: Off Disables the Wi-Fi feature. On Enables the Wi-Fi feature.
Infrastructure Select when you configure the wireless settings through the access point such as a wireless router. No Security* Specifies No Security to configure the wireless settings without specifying an encryption type. Mixed mode PSK Select to configure the wireless settings with the encryption type of Mixed mode PSK. Mixed mode PSK automatically selects the encryption type from either WPA-PSK-TKIP, WPA-PSK-AES, or WPA2-PSK-AES.
IP Mode Purpose: To configure the IP mode. Values: Dual Stack* Uses both IPv4 and IPv6 to set the IP address. IPv4 Mode Uses IPv4 to set the IP address. IPv6 Mode Uses IPv6 to set the IP address. TCP/IP Purpose: To configure TCP/IP settings. Values: Get IP Address AutoIP* Sets the IP address automatically. The printer will first try to get the IP address from the DHCP server. If the printer cannot get the IP address, then the printer uses the link local address. A random value in the range of 169.
Reset Wi-Fi Purpose: To initialize wireless network settings. After executing this function and rebooting the printer, all wireless network settings are reset to their default values. Wi-Fi Direct NOTE: The Wi-Fi Direct feature is available on the Dell Cloud Multifunction Printer | H815dw only. Purpose: To configure the Wi-Fi Direct network settings. Values: Wi-Fi Direct Disable* Disables the Wi-Fi Direct network. Enable Enables the Wi-Fi Direct network.
Ethernet NOTE: When the Ethernet cable is connected, Ethernet is displayed. Purpose: To confirm or specify wired network settings. IP Mode Purpose: To configure the IP mode. Values: Dual Stack* Uses both IPv4 and IPv6 to set the IP address. IPv4 Mode Uses IPv4 to set the IP address. IPv6 Mode Uses IPv6 to set the IP address. TCP/IP Purpose: To configure TCP/IP settings. Values: Get IP Address AutoIP* Sets the IP address automatically.
Connection Speed NOTE: Connection Speed feature is available only when the printer is connected using the wired network. Purpose: To specify the communication speed and the duplex settings of Ethernet. The change becomes effective after the printer is turned off and then on again. Values: Auto* Detects the Ethernet settings automatically. 10BASE-T Half Uses 10BASE-T Half-duplex. 10BASE-T Full Uses 10BASE-T Full-duplex. 100BASE-TX Half Uses 100BASE-TX Half-duplex.
Bonjour(mDNS) Telnet Update Address Book Disable Disables Bonjour (mDNS). * Enable Enables Bonjour (mDNS). Disable Disables Telnet. Enable* Enables Telnet. Disable Disables Update Address Book. * Enables Update Address Book. * Disables HTTP-SSL/TLS. Enable *1 Disable HTTP-SSL/TLS Google Cloud Print Print from Widget Apps Scan to Widget Apps Enable Enables HTTP-SSL/TLS. Disable Disables Google Cloud Print. * Enable Enables Google Cloud Print.
PS Data Format Purpose: To specify PostScript 3 Compatible communication protocol, you can configure the PS Data Format settings. The change becomes effective after the printer is turned off and then on again. Values: Auto* Used when auto-detecting the PostScript 3 Compatible communication protocol. Standard Used when the communication protocol is in ASCII interface. BCP Used when the communication protocol is in binary format.
Country Purpose: To select the country where the printer is used. Values: Australia Italy Singapore * Austria Japan South Africa Belgium Luxembourg Spain Canada Malaysia Sweden Colombia Mexico Switzerland Denmark Netherlands Thailand France New Zealand Turkey* Norway United Kingdom Germany * Poland * Iceland Portugal* Ireland Saudi Arabia* Greece * * United States Unknown Available on the Dell Smart Multifunction Printer | S2815dn only.
DRPD Pattern Purpose: To provide a separate number for faxing with a distinctive ring pattern. Values: Pattern1–7 DRPD is a service provided by some telephone companies. DRPD Patterns are specified by your telephone company. The patterns provided with your printer are shown below: Pattern 1 Pattern 2 Pattern 3 Pattern 4* Pattern 5 Pattern 6 Pattern 7 Ask your telephone company which pattern you need to select to use this service.
Receive Mode Purpose: To select the default fax receiving mode. Values: Telephone Automatic fax reception is turned off. You can receive a fax by picking up the handset of the external telephone and then pressing the remote receive code, or by tapping Manual Receive in On Hook and then tapping Receive. For details about Manual Receive, see "Receiving a Fax Manually in the Telephone Mode." Fax* Automatically receives faxes.
21 seconds* Auto Receive Ans/Fax Sets the interval at which the printer goes into the fax receive mode after the external answering machine receives an incoming call. The value is set in increments of 1 second. Available Range: 0-255 seconds Junk Fax Setup Purpose: To reject unwanted faxes by accepting faxes only from the fax numbers registered in the Phone Book. Values: Off* Does not reject faxes sent from unwanted numbers. On Rejects faxes sent from unwanted numbers.
Print and Forward to E-mail Prints incoming faxes and also forwards them to specified e-mail addresses. Forward to Server Forwards incoming faxes to a specified server address. Prints incoming faxes if an error occurs during the transfer. Print and Forward to Server Prints incoming faxes and also forwards them to a specified server address. NOTE: Depending on the e-mail server settings, the printer may not print incoming faxes when forwarding the incoming faxes to e-mail addresses is not successful.
Auto Redial Setup Purpose: To configure settings for automatic redial. Values: 3* Redial Attempts Sets the number of redial attempts to make when the destination fax number is busy. If you enter 0, the printer will not redial. The value is set in increments of 1. Available Range: 0-13 1 minute* Interval of Redial Sets the interval between redial attempts. The value is set in increments of 1 minute. Available Range: 1-15 minutes 8 seconds* Resend Delay Sets the interval between re-send attempts.
Fax Header Purpose: To print the information of the sender on the header of the faxes. Values: Does not print the sender's information on the header of faxes. Off * Prints the sender's information on the header of faxes. On NOTE: If United States is selected for the setting of Country, this option does not appear on the menu. The setting is fixed to On and cannot be changed. For information on the country setting, see "Setting Your Country.
Fax Activity Purpose: To set whether to automatically print a fax activity report after every 50 incoming and outgoing fax communications. Values: Auto Print* Automatically prints a fax activity report after every 50 incoming and outgoing fax communications. No Auto Print Does not automatically print a fax activity report after every 50 incoming and outgoing fax communications. Fax Transmit Purpose: To set whether to print a transmission result after a fax transmission.
Power Saver Timer Purpose: To specify the time for transition to power saver mode. Values: 7 minutes* Sleep Available Range: 1–60 minutes Deep Sleep 8 minutes* Available Range: 1–60 minutes Specifies the time taken by the printer to enter Sleep mode after it finishes a job. Specifies the time taken by the printer to enter Deep Sleep mode after it has entered Sleep mode. When you specify 1 minute for Sleep, the printer enters power saver mode 1 minute after it finishes a job.
Screen Brightness Purpose: To adjust the screen brightness of the touch panel. Values: 5* Sets the brightness in ten levels, with ten being the brightest. Available Range: 1-10 Audio Tone Purpose: To configure settings for tones emitted by the printer during operation or when a warning message appears. Values: Control Panel Off* Does not emit a tone when the operator panel input is correct. Soft Emits a tone when the operator panel input is correct.
Out of Paper Off Does not emit a tone when the printer runs out of paper. Soft Normal Emits a tone when the printer runs out of paper. * Loud Low Toner Alert Off Does not emit a tone when the toner is low. Soft Normal Emits a tone when the toner is low. * Loud Auto Clear Alert Off* Does not emit a tone 5 seconds before the printer performs auto clear. Soft Emits a tone 5 seconds before the printer performs auto clear.
Auto Log Print Purpose: To automatically print a job history report after every 20 jobs. Values: Off* Does not automatically print a job history report. On Automatically prints a job history report. Print logs can also be printed using the Report/List menu. RAM Disk Purpose: To allocate memory to the RAM disk file system for the Secure Print, Private Mail Box Print, Public Mail Box Print, and Proof Print features. The change becomes effective after the printer is turned off and then on again.
Power On Wizard Purpose: To perform initial setup for the printer. Max E-mail Size Purpose: To specify the maximum size of e-mail that can be sent. Values: 4096 KB* Sets the maximum size of e-mail that can be sent, in increments of 1 KB. Available Range: 50-16384 KB Timers Purpose: To configure timer settings.
Default Paper Size Purpose: To specify the default paper size. Values: mm series A4 (210x297mm)*1 Letter(8.5x11") *1 Denotes country-specific factory default values. inch series A4 (210x297mm) Letter(8.5x11")*1 *1 Denotes country-specific factory default values. Print ID Purpose: To specify a location where the user ID is printed. Values: Off* Does not print the user ID. Top Left Prints the user ID on the top left of the page. Top Right Prints the user ID on the top right of the page.
Banner Sheet Purpose: To specify the position of banner sheet, and also specify the tray in which the banner sheet is loaded. Values: Insert Position Specify Tray Off* Does not print the banner sheet. Front Inserted before the first page of every copy. Back Inserted after the last page of every copy. Front & Back Inserted before the first page of every copy and after the last page of every copy. MPF The banner sheet is loaded in the MPF. * The banner sheet is loaded in tray1.
*1 Depending on the printer setting, the printer will continue to print on existing media of a different size or prompt the user to select from the following: • Delete Job • Supply with correct media A5<>Statement Switch Purpose: To print A5 size jobs on Statement size paper if A5 size paper is not available or to print Statement size jobs on A5 size paper if Statement size paper is not available. Values: Off*1 On Does not print A5 size jobs on Statement size paper or Statement size jobs on A5 paper.
Resume Printing After Jam Recovery Purpose: To specify whether to reprint or cancel the jammed job after the printer is recovered from paper jam. Values: Off Cancel the jammed job when the paper jam happens. * On Reprint the jammed job after the printer is recovered from paper jam. NOTE: This setting will not affect the fax jobs. Set Available Time Purpose: Sets the available time for the Copy, Scan, Fax, and Print functions.
Weekly Setting Monday Sets the day of the week to delete the files stored as Secure Print. Tuesday Wednesday Thursday Friday Saturday Sunday* 1 Day* Monthly Setting Available Range: 1-28 days Sets the day of the month to delete the files stored as Secure Print in the RAM disk. AccessControl Mode Purpose: To specify who has access to printing. Values: Off* Does not limit access to printing. On Limits access to printing. Authentication is done using user information registered on the printer.
Maintenance Use the Maintenance menu to fine-tune the printer for optimal print quality, reset the print meter or the life counter of the replaced parts, or reset the default settings by initializing the printer's non-volatile memory. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Paper Density Purpose: To specify paper density settings.
Adjust Fusing Unit NOTE: The print quality changes depending on the setting values you select for this item. Purpose: To adjust the temperature setting of the fusing unit for each paper type. Values: Plain (60-80g/m2) 0* Plain Thick (81-105g/m2) 0* Covers (106-163g/m2) 0* Available Range: -3 to +3 Sets the fusing unit temperature in increments of 1. The default settings may not give the best output on all paper types. When the printed paper has curled, try to lower the temperature.
Alignment Chart Print Prints a chart to check for proper alignment of the print image on the paper. Clean Developer Purpose: To stir the developer in the drum cartridge. Values: Start Stirs the developer in the drum cartridge. Clean Transfer Unit Purpose: To clean the transfer unit. Values: Start Cleans the transfer unit. Toner Refresh Purpose: To clean the toner in the drum cartridge (and supply new toner from toner cartridge).
Reset Fusing Unit Purpose: To initialize the life counter of the fusing unit. After replacing the fusing unit, be sure to initialize its life counter. Clear Stored Jobs NOTE: Clear Stored Jobs feature is available only when RAM Disk is set to On. Purpose: To clear all files stored as Secure Print, Private Mail Box Print, Public Mail box Print, Proof Print, and Stored Print in the RAM disk.
Decrease Electrostatic Memory Purpose: To widen the print gap not to leave toner streak on the next page. Values: Off* Does not widen the print gap. On Widens the print gap. NOTE: When Decrease Electrostatic Memory is set to On, the print speed will be slowed. Decrease Ghosting Purpose: To reduce negative ghost. Values: Off* Does not decrease negative ghosting. On Decreases negative ghosting. Clear Job History Purpose: To clear the job history of all finished jobs.
Functions Control NOTE: Functions Control feature is available only when Panel Lock Control is set to Enable. Purpose: To specify whether to enable or disable each of the printer functions, or to require a password to use the functions. Values: Copy Scan to E-mail Fax Fax Driver Scan to Network Folder Scan to Computer On* Enables the Copy function. On (Password) Enables the Copy function, but requires a password to use the function. Off Disables the Copy function.
Enable* ID Copy Enables the ID Copy function. Disable USB Service Show When Inserted Disables the ID Copy function. * Enable Shows a USB Drive Detected screen when a USB memory is inserted into the printer. Disable Does not show a USB Drive Detected screen when a USB memory is inserted into the printer. Change Password*1 *1 Changes the password that is set under the Functions Control menu. This item is available only when On(Password) is enabled.
Domain Filtering Purpose: To specify whether to only send e-mails to specified domains. NOTE: Set the domains from SMTP Domain Filtering on the Dell Printer Configuration Web Tool. Values: Off* Disables Domain Filtering. Allow Domains Only allows e-mails to be sent to specified domains. Software Download Purpose: To enable or disable download of firmware updates. Values: Disable Disables firmware updates. Enable* Enables firmware updates.
NFC Authentication NOTE: The NFC Authentication feature is available on the Dell Cloud Multifunction Printer | H815dw only. Purpose: To specify whether to enable the authentication using the NFC authentication card. Values: Disable* Does not permit the authentication using the NFC authentication card. Enable Permits the authentication using the NFC authentication card.
Values: Auto Used when auto-detecting the PostScript 3 Compatible communication protocol. Standard Used when the communication protocol is in ASCII interface. BCP Used when the communication protocol is in binary format. TBCP* Used when the communication protocol supports both ASCII and binary data to switch between them according to the specified control code. Binary Used when no special processing is required for data.
Auto Exposure Level Purpose: To specify the default background suppression level. Values: Normal* Sets the background suppression level to Normal. High Sets the background suppression level to High. Highest Sets the background suppression level to Highest. TIFF File Format Purpose: To specify the default TIFF file format. Values: TIFF V6 * TTN2 Sets the default TIFF file format to TIFF V6. Sets the default TIFF file format to TTN2.
Values: Display Tray Prompt MPF Mode Size*1 Enter a check to display a popup message that prompts to set Paper Type and Paper Size when paper is loaded in the MPF. The factory default is on (check). Use Panel Settings* Uses the paper size and type specified on the operator panel. Use Printer Driver Settings Use the paper size and type specified on the printer driver.
Postcard (100x148mm) Custom inch series Letter (8.5x11")*2 Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") A4 (210x297mm) A5 (148x210mm) A6 (105x148mm) B5 (182x257mm) B6 (128x182mm) Executive (7.3x10.5") Envelope #10 (4.1x9.5") Monarch Env. (3.9x7.5") DL Env. (110x220mm) C5 Env.
Rough Surface Label Envelope Recycled Japanese Postcard Letterhead Preprinted Prepunched Color *1 Available only when MPF *2 Denotes country-specific factory default value. Mode is set to Use Panel Settings. Tray1 Purpose: To specify the paper loaded in tray1. Values: Display Tray Prompt Size Enter a check to display a popup message that prompts to set Paper Type and Paper Size when paper is loaded in tray1. The factory default is on (check).
inch series Letter (8.5x11")*1 Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") A4 (210x297mm) A5 (148x210mm) A6 (105x148mm) B5 (182x257mm) B6 (128x182mm) Executive (7.3x10.5") Postcard (100x148mm) Custom Type Plain (60-80g/m2) Plain Thick (81-105g/m2) Covers (106-163g/m2) Covers Thick (164-216g/m2) Rough Surface Label Recycled Japanese Postcard Letterhead Preprinted Prepunched Color *1 Denotes country-specific factory default value.
Tray2 NOTE: Tray2 feature is available only when the optional 550-sheet feeder is installed. Purpose: To specify the paper loaded in the optional 550-sheet feeder. Values: Display Tray Prompt Size Enter a check to display a popup message that prompts to set Paper Type and Paper Size when paper is loaded in the optional 550-sheet feeder. The factory default is on (check). mm series A4 (210x297mm)*1 A5 (148x210mm) B5 (182x257mm) Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.
Executive (7.3x10.5") Custom Type Plain (60-80g/m2) Plain Thick (81-105g/m2) Covers (106-163g/m2) Covers Thick (164-216g/m2) Rough Surface Label Recycled Letterhead Preprinted Prepunched Color Tray Priority Purpose: To set the priority order of the paper trays for automatic tray selection. If paper trays loaded with the same paper size and type exists, the paper tray is selected according to this priority order. Values: MPF*1 First * Second Tray1 Sets tray1 as the first priority.
Values: English* Français Italiano Deutsch Español Dansk Nederlands Norsk Svenska Keyboard Layout Purpose: To select the keyboard layout on the touch panel. Values: QWERTY AZERTY QWERTZ Print Use the Print menu to select and print a job stored by the Private Mailbox, Public Mailbox, Proof Print, Secure Print, and Secure Fax Receive features. NOTE: Values marked by an asterisk (*) are the factory default menu settings.
Public Mailbox NOTE: Public Mailbox feature is available only when RAM Disk is set to On. Purpose: To specify whether and how to print the job stored in the Public Mailbox. Values: Select User ID Select a Job Selects a job to print. Select All Quantity Selects all the documents stored for this User ID. * 1 Specifies the quantity of prints in increments of 1. Available Range: 1-999 Use Driver Settings Print Sets the quantity of prints specified on the printer driver. Prints the selected job.
Print Prints the selected job. Print and Delete * Delete Deletes the document after it is printed. Deletes the specified document from print memory. Secure Fax Receive Purpose: To print confidential faxes. The printer can hold the job in memory until you arrive at the printer and type the password on the operator panel. Values: Enter Password Enter the password you specified in Secure Receive. Tile Settings The Tile Settings screen appears when is tapped under the Print menu.
Select Tray Purpose: To specify the input tray. Values: MPF The paper is fed from the MPF. When Use Printer Driver Settings is set in MPF of Tray Settings, Any is displayed for Size and Type. If you start the copy job with Any as the paper size and type, A4 or Letter is selected as the paper size and Plain (60-80g/m2) is selected as the paper type. If you want to specify the size and type of paper in the MPF, select MPF and specify the paper size and type.
Custom Size Plain (60-80g/m2) Paper Type Plain Thick (81-105g/m2) Covers (106-163g/m2) Covers Thick (164-216g/m2) Rough Surface Labels Envelope Recycled Japanese Postcard Letterhead Preprinted Prepunched Color *1 Tray1 The paper is fed from tray1. Tray2*2 The paper is fed from the optional 550-sheet feeder. *1 Denotes country-specific factory default value. *2 This item is available only when the optional 550-sheet feeder is installed.
Soften Makes the copy softer than the original. Reduce/Enlarge Purpose: To reduce or enlarge the size of a copied image. Values: Custom ratio 100* Sets a custom ratio in increments of 1 percent. 25-400 % mm series 100%* 50% 70% A4A5 81% B5A5 122% A5B5 141% A5A4 200% inch series 100%* 50% 64% LedgerLetter 78% LegalLetter 129% StatementLetter 154% StatementLegal 200% Original Size Purpose: To specify the default document size.
Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") Executive (7.3x10.5") inch series Auto*1 Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") A4 (210x297mm) A5 (148x210mm) B5 (182x257mm) Executive (7.3x10.5") *1 Denotes country-specific factory default values. NOTE: When Auto is selected, the printer assumes that the document size is the size of the print media loaded in tray1 or the MPF.
Auto Automatically reduces the original pages to fit onto one sheet of paper. Manual Prints the original pages onto the one sheet of paper in the size specified in Reduce/Enlarge. Margin Purpose: To specify the top, bottom, right, left, and middle margins of the copy. Values: Top/Bottom 0.1 inch* (2 mm*) Left/Right 0.1 inch* (2 mm*) Sets the value in increments of 0.1 inch (1 mm). Available Range: 0.0–2.0 inches (0–50 mm) Sets the value in increments of 0.1 inch (1 mm). Available Range: 0.0–2.
Scan As a default setting, the printer provides the following scan feature tiles on the Home screen: Scan to Email, Scan to Network Folder, Scan to USB, and Scan to Computer. Scan to Email Purpose: To use the e-mail to send the scanned image. See "Scan Settings" for more details about the various scan options you can set for the scan. Values: Enter Recipient's Address Address Book Sender*1 *1 Enters the e-mail address of the recipient using the keyboard.
NOTE: Web Services on Devices (WSD) is supported only on Microsoft® Windows Vista® (SP2 or later), Windows® 7, Windows® 8, Windows® 8.1, and Windows® 10. Values: Computer (via USB) Saves scanned data on a computer connected via USB cable. Scan to Computer Selects which computer the scanned image is saved to. Up to 20 computers will be listed. Name Scan Scan for Print Sends the scanned image to the computer according to the chosen event.
Multi-Page TIFF TIFF (1 File per Page) JPEG (1 File per Page) 2 Sided Scanning Purpose: To specify whether to scan both sides of a document. Values: 1 Sided* Scans one side of a document. * 2 Sided Long Edge Binding Scans both sides of a document bound by the long edge. Short Edge Binding Scans both sides of a document bound by the short edge. Darken / Lighten Purpose: To adjust the density to make the scanned image darker or lighter than the original.
Auto Exposure Purpose: To suppress the background of the original to enhance text on the copy. Values: Off Does not suppress the background. * On Suppresses the background to enhance text. Original Size Purpose: To specify the default paper size. Values: mm series A4 (210x297mm) *1 A5 (148x210mm) B5 (182x257mm) Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") Executive (7.3x10.5") *1 Denotes country-specific factory default values. inch series Letter (8.5x11") *1 Folio (8.
Left/Right 0.1 inch* (2 mm*) Sets the value in increments of 0.1 inch (1 mm). Available Range: 0.0–2.0 inches (0–50 mm) Middle 0.0 inches*(0 mm*) Sets the value in increments of 0.1 inch (1 mm). Available Range: 0.0–2.0 inches (0–50 mm) Create Folder NOTE: Create Folder feature is available only for Scan to USB or Scan to Network Folder. Purpose: To specify whether to create a folder when saving scanned images. Values: Off* Does not create a folder when saving a scanned image.
Fax Use the Fax menus to configure a variety of fax features. NOTE: The Fax function cannot be used unless you set up a country code under Country. If Country is not set up, a message Set the Country Code appears on the display. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Values: Enter Number Enters the fax number using the keyboard. Speed Dial Enters the speed dial number stored in the printer.
Polling Receive Purpose: To receive faxes from the remote fax machine when you want to receive it. Values: Off* Does not receive faxes using Polling Receive. On Receives faxes using Polling Receive. Resolution Purpose: To specify the scan resolution to improve the output quality. Values: Standard* Suitable for documents with normal sized characters. Fine Suitable for documents containing small characters or thin lines or documents printed using a dot-matrix printer.
Print PDF/TIFF NOTE: Print PDF/TIFF function is available only when a USB memory is inserted in the front USB port. Purpose: To specify the document stored in the root, file, or folder in a USB memory. See "Print Settings" for more details about the various print settings you can set for the print. Print JPEG NOTE: Print JPEG function is available only when a USB memory is inserted in the front USB port. Purpose: To specify the photos stored in the root, file, or folder in a USB memory.
A4 (210x297mm) A5 (148x210mm) B5 (182x257mm) Plain (60-80g/m2) Paper Type Plain Thick (81-105g/m2) Covers (106-163g/m2) Covers Thick (164-216g/m2) Rough Surface Labels Envelope Recycled Japanese Postcard Letterhead Preprinted Prepunched Color * Tray1 The paper is fed from tray1. Tray2 The paper is fed from the optional 550-sheet feeder. *1 Denotes country-specific factory default value. 2 Sided Printing Purpose: To print on both sides of a sheet of paper.
Image Types Purpose: To set the print image quality. Values: Auto* Prints PDF/TIFF files in the Text mode and JPEG files in the Photos (Standard Quality) mode. Photos (Standard Quality) Prints the photographic images at the standard quality. Photos (High Quality) Prints the photographic images at the high quality. Text Prints the text document at the standard quality. Collation Purpose: To specify whether to sort the job. Values: Collated Sorts a job. * Uncollated Does not sort a job.
Sets the settings of the Print Settings. Displays the selected files. The first three pages of each file are displayed in the small previews. Browse for Files Purpose: To browse and print the files saved in the selected cloud services. Values: Text Box Enters the keywords, such as the words including the file name. Searches for the files in the current location or the selected cloud services. Sets the settings of the Print Settings. Displays the selected files.
Add Prefix Adds texts in front of the file name. Prefix/Suffix String Add Suffix Specifies the texts that are added when Add Prefix is selected. Adds texts after the file name. Prefix/Suffix String Specifies the texts that are added when Add Suffix is selected. For more information on other settings, see "Scan Settings." Smart OCR Scan Purpose: To scan the document using OCR and save it in the cloud service. Values: File Name Enters the file name you want to use.
Italiano Deutsch Español Dansk Nederlands Norsk Svenska PDF Password Purpose: To enter the password when you print a PDF file secured with a document open password (password to open the PDF file). Values: Enter PDF Password Enters the document open password to print the secure PDF job. Remove Blank Page Purpose: To specify whether to remove the blank pages. Values: Off* Disables the Remove Blank Page feature. On Enables the Remove Blank Page feature.
E-mail Me Purpose: To scan the document and send to you as an attached file of an e-mail. Values: File Format Selects the file format from the list to save the scanned image. Subject Enters the subject you want to use. Sets the settings of the Scan Settings. Saves the settings of the Scan Settings as Favorite. File Format Purpose: To specify the file format to save the scanned image.
PDF Password Purpose: To enter the password when you print a PDF file secured with a document open password (password to open the PDF file). Values: Enter PDF Password Enter the document open password to print the secure PDF job. Remove Blank Page Purpose: To specify whether to remove the blank pages. Values: Off Disables the Remove Blank Page feature. On Enables the Remove Blank Page feature. For more information on other settings, see "Scan Settings.
Scan Purpose: To scan the document and save the scanned data in the selected SharePoint® server. Values: File name Enter the file name you want to use. File Format Selects the file format from the list to save the scanned data. Searches for the folder in the selected SharePoint® server. Sets the settings of the Scan Settings. File Name Option Purpose: To specify the way to name the scanned document. Values: Off Adds no text in front of the file name or after the file name.
7 Enter the new password, and then tap OK. CAUTION: Be sure to remember the password. The procedure described below allows you to reset the password, but the settings for Address Book and Phone Book are cleared. • Turn off the printer. Then, while holding the and 8. (Information) button, turn on the printer. Perform steps 7 8 Re-enter the password to confirm the password that you entered, and then tap OK.
When Using the Operator Panel 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Maintenance. 4 Tap until Reset Defaults appears, and then tap Reset Defaults. 5 Tap the desired setting, and then tap Initialize. User Fax Section Resets the phone book data. User Scan Section Resets the address book data. User Account Section Resets the user registration information. System Section Resets the system parameters. 6 Tap Yes, Reset.
16 Print Media Guidelines Print media refers to paper, labels, envelopes, and coated paper among others. Your printer provides high-quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles. This section describes selecting and caring for print media. NOTE: Use only laser print media. Do not use ink jet paper in your printer. Paper For the best print quality, use 90 g/m2 (24 lb) xerographic, grain long paper.
Selecting Paper Proper paper selection helps prevent jams and ensures trouble-free printing. To help avoid jams or poor print quality: • Always use new, undamaged paper. • Before loading the paper, identify the recommended print side of the paper. This information is usually indicated on the paper package. • Do not use paper that you have cut or trimmed. • Do not mix print media sizes, weights, or types in the same source. This may result in a paper jam.
Envelopes Depending on the envelopes, it is possible to expect variable levels of wrinkling. It is recommended that you try a sample first before buying large quantities of any print media. See "Loading Envelopes in the MPF" for instructions on loading envelopes. When printing on envelopes: • Use only high-quality envelopes that are designed for use in laser printers. • Set the print media source to the MPF. Set the paper type to Envelope, and select the correct size of envelope from the printer driver.
Labels Your printer can print on many labels designed only for use with laser printers. When selecting labels: • Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 205 °C (401 °F) and pressure of 25 pounds per square inch (psi). • Use labels that can be without sealing, excessive curling, wrinkling, or releasing hazardous emissions. • Do not use label sheets with a slick backing material.
Identifying Print Media and Specifications The following tables show print media information. Supported Paper Sizes Paper size MPF Tray1 Optional 550-sheet feeder Duplex unit A4 (210 x 297 mm) Y Y Y Y A5 (148 x 210 mm) Y Y Y Y A6 (105 x 148 mm) Y Y N N B5 (182 x 257 mm) Y Y Y Y B6 (128 x 182 mm) Y Y Y Y Letter (8.5 x 11 in) Y Y Y Y Folio (8.5 x 13 in) Y Y Y Y Legal (8.5 x 14 in) Y Y Y Y Statement (5.5 x 8.5 in) Y Y Y Y Executive (7.25 x 10.
Supported Paper Types Paper type MPF Tray1 Optional 550-sheet feeder Duplex unit Side 1 Side 2 Side 1 Side 2 Side 1 Side 2 Side 1 Side 2 Plain Y N Y N Y N Y N Plain Thick Y N Y N Y N Y N Covers Y N Y N Y N Y N Covers Thick Y N Y N Y N N N Rough surface Y N Y N Y N N N Labels Y N Y N Y N N N Envelope Y N N N N N N N Recycled Y N Y N Y N Y N Japanese Postcard Y N Y N N N N N Letterhead Y N Y N Y N Y N Prepri
17 Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading any print media, identify the recommended print side of the print media. This information is usually indicated on the print media package. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Capacity Tray1 can hold: • 250 sheets of the standard paper.
Loading Print Media in Tray1 and the Optional 550-Sheet Feeder This section describes how to load letterhead. For details about loading print media other than letterhead, see "Loading Paper." NOTE: To avoid paper jams, do not remove the tray while printing is in progress. NOTE: Use only laser print media. Do not use ink jet paper in the printer.
Loading Print Media in the MPF 1 Gently pull open the MPF cover. 2 Slide the width guides to the edge of the tray. The width guides should be fully extended. 3 Insert all media face up and top edge first into the MPF. NOTE: Do not force the print media into the MPF.
4 Slide both width guides until they rest lightly against the edge of the print media stack. NOTE: Do not force the print media into the MPF. 5 On the touch panel, tap Size. 6 Tap or until the desired paper size appears, and then select the size. 7 Tap Type. 8 Tap or until the desired paper type appears, and then select the type. 9 Tap OK. Loading Small Print Media in the MPF When loading small print media such as monarch envelope or the user-specified print media whose feed direction length is 191.
2 Grasp both sides of the MPF, and then pull the MPF from the printer. 3 Slide the width guides to the edge of the tray. The width guides should be fully extended. 4 Pull up the length guide and slide it toward MPF cover until it stops. 5 Load the print media into the MPF with the recommended print side facing up so that the top edge of the print media enters the printer first.
6 Align the paper guides against the edges of the print media. 7 Insert the MPF into the printer. 8 On the touch panel, tap Size. 9 Tap or until the desired paper size appears, and then select the size. 10 Tap Type. 11 Tap or until the desired paper type appears, and then select the type. 12 Tap OK.
Printing on Envelopes – Envelope Mode To print on envelopes with better print quality, set the printer to the envelope mode. NOTE: Print jobs can be done on envelopes even when the printer is not set to the envelope mode. To get the better print results, set the printer to the envelope mode. NOTE: When the printer is in the envelope mode, print jobs cannot be done while the paper type is set to other than envelopes.
4 Press down the levers on both sides of the fusing unit. 5 Close the rear cover. To Cancel the Envelope Mode 1 Pull the rear cover handle to open the rear cover.
2 Lift the levers on both sides of the fusing unit. 3 Slide the envelope switches on the both sides of the fusing unit to the position. WARNING: The fusing unit is hot. Do not touch it, doing so may cause burns. 4 Press down the levers on both sides of the fusing unit.
5 Close the rear cover. Loading Envelopes in the MPF Use the following guidelines when loading envelopes in the MPF: CAUTION: Never use envelopes with windows, coated linings, or self-stick adhesives. These lead to paper jams and can cause damage to the printer. NOTE: If you do not load envelopes in the MPF right after they have been removed from the packaging, they may bulge. To avoid jams, press firmly across the whole envelopes to flatten them as shown below before loading the envelopes in the MPF.
Monarch You need to pull up and slide the length guide. Load the envelopes in the short edge feed orientation with the flaps closed and the print side up. Ensure that the flaps come at the right when you face towards the printer. C5 Load the envelopes in the short edge feed orientation with the flaps open or closed and the print side up. Ensure that the flaps come at the bottom with the flaps open or at the top with the flaps closed when you face towards the printer.
Using the MPF • Load only one size and type of print media during a single print job. • To achieve the best possible print quality, use only high-quality print media that is designed for use in laser printer. For more guidelines on print media, see "Print Media Guidelines." • Do not add or remove print media when there is still print media in the MPF or when the printer is printing from the MPF. This may result in a paper jam.
Printing, Copying, Scanning, Faxing, and Dell Document Hub 18 Printing........................................................................................ 283 19 Copying ....................................................................................... 305 20 Scanning..................................................................................... 317 21 Faxing .......................................................................................... 345 22 Dell Document Hub ...................
Printing 18 This chapter covers tips for printing, how to print certain information from your printer, and how to cancel a job. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Tips for Successful Printing Tips on Storing Print Media Store your print media properly. For more information, see "Storing Print Media.
Canceling a Print Job There are several methods for canceling a job. • "Canceling a Job From the Operator Panel" • "Canceling a Job From a Computer Running Windows® Operating System" Canceling a Job From the Operator Panel To cancel a job after it has started printing: 1 Tap Stop. Printing is canceled only for the current job. All the following jobs will continue to print. To cancel a job before it has started printing: 1 Press the button. A list of print jobs appears. 2 Tap the desired job to cancel.
4 Select the job you want to cancel. 5 Press the key. Duplex Printing Duplex printing (or two-sided printing) allows you to print on both sides of a sheet of paper. For sizes that are acceptable for duplex printing, see "Supported Paper Sizes." Duplex Printing With Duplex Unit 1 Click StartDevices and Printers. For Windows Vista®: Click Start Control Panel Hardware and Sound Printers. For Windows Server® 2008: Click Start Control Panel Printers.
Flip on Long Edge Assumes binding along the long edge of the page (left edge for portrait orientation and top edge for landscape orientation). The following illustration shows long-edge binding for portrait and landscape pages: Portrait Flip on Short Edge Landscape Assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation).
Secure Print You can temporarily store print jobs secured with a password in the memory. Users with the password can print them from the operator panel. This feature can be used to print confidential documents. A stored print job will be deleted after you print it or at a designated time. Send confidential data. Enter the password from the operator panel. Print data. Confidential Data is deleted at a designated time.
Proof Print The collated print job is stored in the memory, but a single copy is printed automatically so you can check the print result. If you do not have problems with the print result, you can choose to print more copies. This prevents large number of misprinted copies from being printed at one time. One set is printed. Send data. Check if the print result is OK. Print the rest of sets from the operator panel. The difference between each of the job types are listed below.
4 Tap until the desired user ID appears, and then tap that user ID. NOTE: Secure Print and Private Mail Box Print require specifying a password for confidentiality. If you select Public Mail Box Print or Proof Print, proceed to step 6. 5 Enter the password using the number pad, and then tap OK. For details about specifying the password, see "Specifying your password on the operator panel (Secure Print/Private Mail Box Print)." 6 Tap until the desired document appears, and then tap that document.
Supported File Formats Files in the following file formats can be printed directly from a USB memory. • PDF • TIFF • JPEG Inserting and Removing a USB Memory You can insert the USB memory before printing or scanning images. Before removing the USB memory, ensure that the printer is not accessing the USB memory. CAUTION: If you remove the USB memory while the printer is accessing, the data in the USB memory or the USB memory device itself may be destroyed.
Printing a JPEG File in a USB Memory 1 Press (Home) button. 2 Insert a USB memory to the front USB port of the printer. For details about inserting a USB memory, see "Inserting and Removing a USB Memory." 3 Tap Print JPEG. 4 Scroll through the page or select a folder until the desired files appear, and then tap those files. To select all the files, tap .
For Windows Server® 2012/Windows Server® 2012 R2: 1 Click Server Manager of the Start screen. 2 Select Add Roles and Features from the Manage menu. 3 Click Next on the Before You Begin window Select installation type on the Installation Type window Select destination server on the Server Selection window in the Add Roles and Features Wizard. 4 Check the Print and Document Services check box on the Server Roles window, and then click Next.
7 Print a test page to verify installation. a Click Start Devices and Printers (Start Control Panel Hardware and Sound Printers for Windows Vista® and Windows Server® 2008). For Windows® 8, Windows® 8.1, Windows Server® 2012, and Windows Server® 2012 R2: On the Desktop screen, right-click the bottom left corner of the screen, and then click Control Panel Hardware and Sound (Hardware for Windows Server® 2012/Windows Server® 2012 R2) Devices and Printers.
8 Tap Group Owner, and then tap OK. 9 The printer must be rebooted after you set Wi-Fi Direct. After the reboot, repeat steps from 1 to 4. 10 Tap until SSID and Passphrase appears, and tap each menu to check what the SSID and passphrase is. NOTE: To confirm the printer's SSID and passphrase, you can also print the list by tapping Print Passphrase under the Passphrase menu. Connecting the Mobile Device 1 Connect the mobile device to the Wi-Fi Direct network.
For iOS a Tap Settings Wi-Fi. b Tap the printer's SSID. c Enter the passphrase, and then tap Join. The mobile device will connect to the printer. For Android The procedure varies depending on your mobile device you are using. Refer to the manual provided with your mobile device. 2 Install the printer on the mobile device. For Windows® 10 a Click the Start button, and then click Settings. b Click Devices Add a device. c Click Dell_xxxxxx. The printer is ready for use.
Disconnecting Wi-Fi Direct Network 1 Press the (Information) button. 2 Tap Paired Device. NOTE: The Paired Device menu is displayed only when the printer is connected via Wi-Fi Direct. 3 Tap the device name to disconnect. 4 Tap Disconnect Now or Disconnect and Reset Passphrase. 5 Tap Yes. The selected device is successfully disconnected. You can also disconnect the device from the following steps. 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Network.
Mobile Printing and Scanning The printer supports printing from a variety of mobile devices, using the Dell Document Hub app. Easy to use and navigate, the Dell Document Hub app allows users to scan to and print from a variety of common cloud storage services. It enables direct printing of photos, documents, web content and more, to supported Dell printers on a Wi-Fi, Wi-Fi Direct, or Ethernet network. Android OS Download the Dell Document Hub app for free from Google Play.
Printing With AirPrint AirPrint allows you to print through a network with the device running iOS or OS X. Be sure to install the latest version of iOS for iOS device. For OS X, be sure to update OS X and the apps you have purchased from the App Store using the Software Update. Setting Up AirPrint on Your Printer 1 Ensure that the printer is connected to the network. 2 Launch the Dell Printer Configuration Web Tool by entering the IP address of the printer in your web browser.
NOTE: To register the printer to the Google Cloud Print service, the printer needs to be connected to the Internet. NOTE: Google Cloud Print supports only IPv4 connection. NOTE: If the printer is connected to a network that uses a proxy server, you need to specify the settings in Proxy Server from the Dell Printer Configuration Web Tool. For more information, see "Proxy Server." NOTE: Acquire a Google account and a Gmail address in advance.
NOTE: Available options for printing may vary according to your device or the version of the Google Cloud Print service. NOTE: You cannot use both version 1.1 and version 2.0 of the Google Cloud Print service on a printer. Registering the Printer to the Google Cloud Print Service Before registering the printer to the Google Cloud Print service, prepare the Google account to which the printer is registered.
5 Click Register for the printer you want to register. NOTE: If Bonjour (mDNS) is set to off, the new printer will not show in New devices. In this case, launch the Dell Printer Configuration Web Tool, open the Port Settings page in the Print Server Settings tab, and turn Bonjour (mDNS) to On. 6 When the window to confirm the registration appears, click Register. The window appears to show that the printer is being added. 7 Go to the printer, and follow the instructions displayed on the operator panel.
Printing From Google Chrome The following procedure uses the Google Chrome browser on the computer running a Microsoft® Windows® operating system as an example. 1 Open the Google Chrome browser. 2 Open the web page or e-mail that you want to print. 3 Click or click Print. (varies depending on the version of the Google Chrome browser) in the top right corner and then 4 Click Change in the Destination area. 5 Choose your printer from the Google Cloud Print area.
Printing via Mopria Print Service 1 Open your email, photo, web page, or document that you want to print. 2 Tap the menu and select Print. 3 Tap All printers in the menu. 4 Select the printer, and then set printer options. 5 Tap Print. Printing a Report Page You can print a variety of settings for your printer including system settings, panel setting, and font list. For details about how to print reports or lists, see "Report / List.
To copy your system settings to another printer on the network, choose Copy Printer Settings from the topics list, and then type the other printer's IP address. If you do not know your printer's IP address, see the system settings report or display the TCP/IP settings. For details about how to find your printer's IP address, see "Verifying the IP Settings.
19 Copying NOTE: If the Functions Control setting for Copy is set to On(Password), you need to enter the four-digit password to use the copy function. If the Functions Control setting for Copy is set to Off, the copy function is disabled and the menu is also disabled on the screen. For details, see "Functions Control." NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Making Copies From the Document Glass NOTE: A computer connection is not required for copying. NOTE: Remove any documents from the DADF before copying from the document glass. NOTE: Contaminants on the document glass may cause black spots on the copy output. For best results, clean the document glass before use. For more information, see "Cleaning the Scanner." To make a copy from the document glass: 1 Lift and open the document cover.
5 Tap Copy. To customize the copy settings such as Select Tray and Darken/Lighten, see "Setting Copy Options." NOTE: The copy options automatically return to their default status after the auto clear timer is expired. 6 Tap – or + to specify the number of copies from 1 to 99 in the Quantity tile. 7 Tap Copy to begin copying. NOTE: You can cancel a copy job while scanning a document by tapping Stop.
Setting Copy Options Set the following options for the current copy job before tapping Copy to begin copying. For details about making copies, see "Making Copies From the Document Glass" and "Making Copies From the DADF." NOTE: The copy options automatically return to their default status after the auto clear timer is expired.
Select Tray To select the tray: 1 Tap Select Tray. 2 Tap the desired setting, and then tap OK. MPF The paper is fed from the multipurpose feeder. Tray1* The paper is fed from tray1. Tray2 The paper is fed from the optional 550-sheet feeder. * Denotes the factory default setting. NOTE: Tray2 is only available when the optional 550-sheet feeder is installed. NOTE: When Any is displayed as the paper size and type in the MPF, you can select the paper size and type from this menu.
Sharpness To adjust the sharpness to make the copy image sharper or softer than the original: 1 Swipe the screen until Sharpness appears, and then tap Sharpness. 2 Tap the desired setting. Sharpen Makes the copy image sharper than the original. Normal* The clarity of the image is the same as the original. Soften Makes the copy image softer than the original. * Denotes the factory default setting.
Original Size To select the default document size: 1 Swipe the screen until Original Size appears, and then tap Original Size. 2 Tap the desired setting. (Inch series) Auto* Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") A4 (210x297mm) A5 (148x210mm) B5 (182x257mm) Executive (7.3x10.5") (mm series) Auto* A4 (210x297mm) A5 (148x210mm) B5 (182x257mm) Letter (8.5x11") Folio (8.5x13") Legal (8.5x14") Statement (5.5x8.5") Executive (7.3x10.5") * Denotes the factory default setting.
Collation To sort the copy output: For example, if you make two copies of three page documents, one complete three page document will be printed followed by the second complete document: 1 Swipe the screen until Collation appears, and then tap Collation. 2 Tap the desired setting. Auto* Only the documents loaded from DADF are copied in collated order. Collated Copies in collated order. Uncollated Does not copy in collated order. * Denotes the factory default setting.
2-Up To print two original images to fit onto one sheet of paper: Auto: Automatically reduces the pages to fit in one page. Manual: Reduces the pages in the custom size depending on the setting of the Reduce / Enlarge menu. 1 Swipe the screen until 2-Up appears, and then tap 2-Up. 2 Tap the desired setting, and then tap OK. Off* Does not perform multiple-up printing. Auto Automatically reduces the original pages to fit onto one sheet of paper.
Margin To specify the margins of the copy: 1 Swipe the screen until Margin appears, and then tap Margin. 2 Tap – or + to enter the desired value, and then tap OK. Top / Bottom 0.2 inch* (4 mm*) Specify the value in increments of 0.1 inch (1 mm). Available Range: 0.0–2.0 inches (0–50 mm) Left / Right 0.2 inch* (4 mm*) Specify the value in increments of 0.1 inch (1 mm). Available Range: 0.0–2.0 inches (0–50 mm) Middle 0 inches* (0 mm*) Specify the value in increments of 0.1 inch (1 mm).
Changing the Default Settings The default settings of the copy menu options such as Select Tray and Darken/Lighten can be set to the most frequently used modes. When you copy a document, the specified default settings are used unless they are changed by using the operator panel. The settings on Default Settings will be reflected when you create a new tile. If you change the settings on Default Settings after creating the new tile, it does not affect the settings of the tile you created earlier.
Copying
Scanning 20 NOTE: If the Functions Control setting for a scan function (Scan to Email, Scan to Network Folder, Scan to Computer, or Scan to USB) is set to On (Password), you need to enter the four-digit password to use that scan function. If the Functions Control setting for a scan function is set to Off, that scan function is disabled and the menu is also disabled on the screen. For details, see "Functions Control.
Scanning - Without scanner driver • Scan and save the scanned document in a USB memory See "Scanning to a USB Memory." • Scan and send the scanned document by e-mail See "Sending an E-Mail With the Scanned Image." • Scan and send the scanned document to computer or server connected to network See "Scanning to a PC or Server via SMB/FTP.
Changing the Location to Save the Scanned Data On Microsoft® Windows®, use the Dell Printer Hub for Dell Cloud Multifunction Printer | H815dw or Dell Printer Management Tool for Dell Smart Multifunction Printer | S2815dn to change the output destination of the obtained image files and to select whether to open the image files using the related program. Click Start All Programs Dell Printers Dell Printer Hub or Dell Printer Management Tool.
2 Press the 3 Tap (Home) button. Scan to Computer. NOTE: Whether to scan from the DADF or from the document glass can be specified in the scan profile. Make sure to specify the scan profile accordingly if you want to scan the document from the DADF. 4 Select a computer. Swipe the screen until the desired computer you want to send the scan job to appears, and then select that computer. 5 Specify the type of scan. For details, see "Scan to Computer." 6 Tap Scan to begin sending the scanned file.
Scanning from the computer The following procedure uses Windows® 7 as an example. 1 Load the document(s) facing up with top edge in first into the DADF. OR Place a single document facing down on the document glass, and close the document cover. For details about loading a document, see "Loading an Original Document." 2 Click Start Devices and Printers on the computer. 3 Right-click the printer icon of the Dell MFP H815dw or Dell MFP S2815dn, and then select Start scan.
4 Specify the necessary settings for scanning, and then click Scan. NOTE: When you use Windows Vista®, use the drawing software such as Microsoft® Photo Gallery, select the printer connected using the Web Services on Devices (WSD), and start scanning. NOTE: To open Devices and Printers on Windows® 8, Windows® 8.
For Microsoft ® Windows ®: For Apple Macintosh: NOTE: The screen image may vary depending on the software or the operating system.
Scanning Using the Windows Image Acquisition (WIA) Driver Your printer also supports the Windows Image Acquisition (WIA) driver for scanning images. Windows Image Acquisition (WIA) is one of the standard components incorporated in the recent Microsoft® Windows® operating systems and works with digital cameras and scanners. Unlike the TWAIN driver, the Windows Image Acquisition (WIA) driver allows you to scan an image and easily manipulate those images without using additional software.
To scan an image from Control Panel: NOTE: This feature is supported on Microsoft® Window Server® 2003 only. 1 Load the document(s) facing up with top edge in first into the DADF. OR Place a single document facing down on the document glass, and close the document cover. For details about loading a document, see "Loading an Original Document." 2 Click StartControl PanelPrinters and Other HardwareScanners and Cameras. 3 Double-click the scanner icon. The Scanner and Camera Wizard launches.
Scanning to a PC or Server via SMB/FTP NOTE: This feature does not require a network scan driver. Overview The Scan to Network Folder feature allows you to send the scanned documents to a computer or FTP server. Computer FTP Server Scan Using FTP Using SMB Computer Required operating systems: For FTP: NOTE: For information on how to configure the FTP service, refer to the manual provided with the software. NOTE: Microsoft® Windows Server® 2003, Windows Vista®, and Mac OS X 10.5 support IPv4 only.
• Mac OS X 10.5/Mac OS X 10.6/Mac OS X 10.7/OS X 10.8/OS X 10.9/OS X 10.10 FTP service of Mac OS X For SMB: NOTE: Microsoft® Windows Server® 2003, Mac OS X 10.5 and Mac OS X 10.6 support IPv4 only. • Microsoft® Windows Server® 2003 • Microsoft® Windows Vista® • Microsoft® Windows Server® 2008 • Microsoft® Windows Server® 2008 R2 • Microsoft® Windows® 7 • Microsoft® Windows® 8 • Microsoft® Windows® 8.
For Microsoft® Windows®: If you do not use a password for your user login, you need to create a password on your User Login Account with the following procedure. For Windows Vista ® and Windows ® 7: 1 Click Start Control Panel. 2 Click User Accounts and Family Safety. 3 Click User Accounts. 4 Click Create a password for your account and add in a password for your user login account. For Windows Server ® 2008: 1 Click StartControl Panel. 2 Double-click User Accounts.
For Windows ® 10: 1 Right-click the Start button, and then click Settings. 2 Click Accounts. 3 Click Sign-in options. 4 Click Add under Password and add in a password for your user login account. For Mac OS X 10.5 and Mac OS X 10.6: 1 Click System Preferences Accounts. 2 Select Change Password. 3 Enter a password for your user login account in New password. 4 Re-enter the password in Verify. For OS X 10.9 and OS X 10.10: 1 Click System Preferences Users & Groups. 2 Select Change Password.
5 Enter a shared name in the Share name box. NOTE: Write down the shared name as you need to use this name in the next setting procedure. 6 Click Permissions to create a write permission for this folder. 7 Click Add. 8 Search user login name by clicking Advanced, or enter the user login name in Enter the object names to select box and click Check Names to confirm (Example of user login name, Myself). 9 Click OK. 10 Click the user login name that you have just entered. Select Full Control check box.
11 Click OK. NOTE: To add sub-folders, create new folders in the shared folder you have created. For example: Folder name: MyShare, Second-level folder name: MyPic, Third-level folder name: John You should now see MyShare\MyPic\John in your directory. For Mac OS X 10.5, Mac OS X 10.6, OS X 10.9, and OS X 10.10: 1 Create a folder in the desired directory on your computer (Example of folder name, MyShare). 2 Select the created folder, and then select Get Info from the File menu.
Using Dell Printer Configuration Web Tool 1 Open a web browser. 2 Type in the IP address of the printer in the address bar, and press the key. The web page of the printer appears. NOTE: For details on how to check the IP address of the printer, see "Verifying the IP Settings." 3 Click Address Book. If a security login dialog box appears, type in the correct User Name and Password. NOTE: The default user name is "admin", and the default password is left blank (NULL).
Server Address page appears. 1 2 3 4 5 6 7 8 9 To fill in the fields, enter the information as follows: (1) Name Enter a friendly name that you want to display on the Server address book. (2) Server Type Select FTP if you store document on a FTP server. Select SMB if you store documents in a shared folder on your computer. (3) Server Address Enter a FTP server name that you have shared out or a server name or IP address of your computer. • For FTP: Server name: myhost.example.
(9) Re-enter Password Re-enter your password. Using Address Book Editor 1 Click Start All Programs Dell Printers Dell Printer Hub or Dell Printer Management Tool. For Windows® 10: Click the Start button Dell Printer Hub or Dell Printer Management Tool. 2 For Dell Printer Hub, select the printer from My Printers on the home screen. For Dell Printer Management Tool, select the printer displayed by default, or another printer from the drop-down list on the upper-right corner of the home screen.
For Microsoft ® Windows ®: 1 2 3 4 5 6 7 8 9 For Apple Macintosh: 1 2 3 4 5 6 7 8 9 To fill in the fields, enter the information as follows: (1) Name Enter a friendly name that you want to display on the Server address book. (2) Server Type Select Computer if you store documents in a shared folder on your computer. Select Server if you store documents on a FTP server. (3) Server Name/IP Address Enter a server name or IP address of your computer or the FTP server name that you have shared out.
(4) Share Name Enter the name of the shared folder on the recipient computer. For SMB only. • For SMB: e.g. Share, Sharefolder (5) Path Enter the subdirectory path where you want the scanned document to be stored. Ensure that the subdirectory path is already created in the shared folder or FTP server. • For FTP: e.g. pub, pub/share • For SMB: e.g.
Scanning to a USB Memory The Scan to USB feature allows you to store scanned image directly to a USB memory attached to the printer without using software. Types of a USB Memory You can use a USB memory with the following interfaces: • USB 1.1 • USB 2.0 The USB memory must be formatted in FAT file systems (FAT16, FAT32, or VFAT) before inserting the memory device into the front USB port of the printer.
If the name of the scanned image has already existed in the folder, the printer automatically generate a new file name to save the data. Sending an E-Mail With the Scanned Image You can send the scanned image as an e-mail attachment using the Scan to Email function. To send an e-mail, an e-mail account is necessary such as the corporate mail account or the Internet service provider's mail account. Gmail account can be used as well.
Setting the Information Necessary to Access the Mail Server To make the printer to send an e-mail, follow the steps below: 1 Launch the Dell Printer Configuration Web Tool. a Open the web browser. b Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool." 2 Click E-Mail Server Settings Overview. 3 Set the mail server information under E-Mail Server. NOTE: In this procedure, the server settings for a Gmail account are used as an example.
g In the POP3 Server Address text box, enter the POP3 server address in IP address format of "aaa.bbb.ccc.ddd" or as a DNS host name using up to 63 characters.*1 h In the POP3 Port Number text box, enter the POP3 server port number. This must be between 1 and 65535.*1 i In the POP User Name text box, set the POP3 account user name. Up to 63 alphanumeric characters, periods, hyphens, underscores, and at symbols (@) can be used. If specifying more than one address, separate them using commas.
Adding a New E-Mail Address to the Printer's Address Book 1 From the Dell Printer Configuration Web Tool, click Address Book, and then click the E-Mail Address tab. 2 Click Create. The E-Mail Address page for registering a new e-mail address appears. 3 Enter the following: • Name • Address 4 Click Apply New Settings. Sending an E-mail With the Scanned File 1 Press the 2 Tap (Home) button. Scan to Email.
NOTE: The e-mail addresses needs to be registered before you can select Address Book. 4 Tap and specify scan settings such as Output Color, Resolution, File Format, 2 Sided Scanning, Darken/Lighten, Contrast, Sharpness, Auto Exposure, Original Size, Margin, and File Naming Mode. For details, see "Scan Settings." 5 Tap Send to begin scanning the document and sending an e-mail with the scanned file.
Search Criteria Dialog Box (Windows® only) • Subnet Address Enter the subnet address. • • IPv4: Broadcast Address such as "192.0.2.1" • IPv6: Multicast Address such as "2001:db8::" Search Time Specify a time period for searching a scanner. • Community Name Enter the SNMPv1/v2 community name. The default community name is "public.
For Apple Macintosh: • Password for Scanner Enter the password.
Faxing 21 NOTE: If the Functions Control setting for Fax is set to On(Password), you need to enter the four-digit password to use the fax function. If the Functions Control setting for Fax is set to Off, the fax function is disabled and the menu is also disabled on the touch panel. For details, see "Functions Control." NOTE: If the Panel Lock Control is set to Enable, you need to enter the four-digit password to enter the Admin Settings menu.
5 Follow the instructions displayed on the screen. Available settings are: • Country • Line Type • Tone/Pulse • Receive Mode • DRPD Pattern (This setting is available only when a distinctive ring service is installed on your telephone line by your telephone company.) • Fax Header Name • Fax Number NOTE: To make initial settings from the printer operator panel, see "Setting Your Country." Setting Your Country 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings.
Setting the Time and Date NOTE: It may be necessary to reset the correct time and date if loss of power to the printer occurs. To set the time and date: 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap System Settings. 4 Tap General. 5 Tap Date & Time. 6 Tap Time Zone. 7 Tap until the desired geographic region appears, and then select that region. 8 Tap until the desired time zone appears, and then select that time zone. 9 Tap OK. 10 Tap Date.
Ringer Volume 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Fax Settings. 4 Tap Incoming Defaults. 5 Tap Ring Tone Volume. 6 Select the desired volume, and then tap OK. 7 Turn off the printer, and turn it on again to apply the settings. Specifying the Fax Settings Options Changing the Fax Settings Options 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Fax Settings. 4 Select the desired menu.
Option Incoming Defaults Description DRPD Pattern Before using the Distinctive Ring Pattern Detection (DRPD) option, distinctive ring service must be installed on your telephone line by the telephone company. After the telephone company has provided a separate number for faxing with a distinctive ring pattern, configure the fax setup to monitor for that specific ring pattern. Receive Mode You can select the default fax receiving mode.
Option Description Secure Receive You can specify whether to require a four-digit password to print the stored incoming faxes, and to set or change the password. Received Fax Forward You can set your printer to forward incoming faxes to another fax number, to e-mail addresses, or to a server. When a fax arrives at your printer, it is stored in the memory.
Option Transmission Defaults Description Discard Size When receiving a document as long as or longer than the paper installed in your printer, you can set the printer to discard any excess at the bottom of the page. If the received page is outside the margin you set, it will print on two sheets of paper at the actual size.
Option Description Fax Protocol You can set whether to print the protocol monitor report after a fax transmission to monitor fax protocol problems. NOTE: Prefix Dial supports only the environment where you send a fax to the external line number. To use Prefix Dial, you must do the following from the operator panel. 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Fax Settings. 4 Tap Fax Line Settings. 5 Tap Line Type. 6 Tap PBX, and then OK.
You can select MH, MR, or MMR. You can change the modem receive encoding with the following instructions. 1 Turn on the printer while holding down the 8 and 2 buttons on the number pad to start in Customer Mode. 2 Tap button to tap Fax/Scanner Diag, and then tap OK. 3 Tap button until Parameter appears, and then tap OK. 4 Ensure that FAX Parameter appears, and then tap OK. 5 Tap button until G3M RX Coding appears, and then tap OK. 6 Tap button until the desired encoding appears, and then tap OK.
Sending a Fax You can fax data from your printer. You can also directly fax data transferred from the computer running a Microsoft® Windows® operating system or OS X. Loading an Original Document You can use the DADF or the document glass to load an original document for faxing. Using the DADF, you can load up to 50 sheets of 75 g/m2 (20 lb) paper at a time. Using the document glass, you can load one sheet at a time.
2 Place the document facing down on the document glass and align it with the registration guide on the top left corner of the glass. 3 Adjust the document resolution. (For details, see "Adjusting the Document Resolution.") 4 Close the document cover. NOTE: Ensure that no document is in the DADF. If any document is detected in the DADF, it takes priority over the document on the document glass.
Adjusting the Document Contrast You can adjust the contrast of the fax document to be lighter or darker than the original. 1 Load the document(s) facing up with top edge in first into the DADF. OR Place a single document facing down on the document glass, and close the document cover. For details about loading a document, see "Loading an Original Document." 2 Press the (Home) button. 3 Tap Fax. 4 Tap . 5 Tap Darken/Lighten. 6 Drag the desired level on the Darken/Lighten bar, and then tap OK.
NOTE: For details about Network Phone Book, see "Using the Server Address Book and Server Phone Book." NOTE: The fax number needs to be registered before you can select Address Book. • Tap Speed Dial. Enter the speed dial number using the number pad, and then tap Done. 6 Tap Send to scan data. When the document is loaded on the document glass, the display prompts you for another page. If you want to place a new document, replace the document with a new document, and then tap Continue.
Sending a Delayed Fax The Delayed Start mode can be used to save scanned documents for transmission at a specified time to take advantage of lower long distance rates. 1 Load the document(s) facing up with top edge in first into the DADF. OR Place a single document facing down on the document glass, and close the document cover. For details about loading a document, see "Loading an Original Document." 2 Press the (Home) button. Fax. 3 Tap 4 Adjust the document resolution to suit your fax needs.
Procedure NOTE: The names of the dialog boxes and the buttons may be different from those given in the following procedure depending on the application you are using. NOTE: To use this feature, you must install the fax driver. (For details, see "Starting Dell Printer Easy Install" for Windows® or "Installing the Drivers and Software" for Macintosh.) 1 Open the file you want to send by fax. 2 Open the print dialog box from the application, and then select Dell MFP H815dw Fax or Dell MFP S2815dn Fax.
For Microsoft® Windows®: For Apple Macintosh: a. Transmission image quality Purpose: To set the output quality. Values: Standard For documents with normal sized characters. High Quality* For documents containing small characters or thin lines or documents printed using a dotmatrix printer. Super-high image quality For documents containing extremely fine detail. The super fine mode is enabled only if the remote machine also supports Super Fine resolution. See the notes below.
b. Transmission report Purpose: To specify whether to print a fax transmission result. Values: Output regularly Prints a transmission result after every fax transmission. Output for non-transmission* Prints a transmission result only when an error occurs. Do not output Does not print fax transmission results. * Denotes the factory default setting. c. Fax Cover Page Purpose: To specify whether to attach a cover page to your fax.
For Microsoft ® Windows ®: For Apple Macintosh: 6 Enter the destination for the recipient. The following procedure is for entering the destination. For details on how to enter the destination, please refer to the Help file for the driver. 362 a Enter the name and fax number directly. b Select a fax number from a phone book. • Look Up Phone Book: Displays a list of fax numbers that are saved in the file specified for My Phone Book file.
NOTE: Depending on the application (when you are using Mac OS X 10.7 or later), you cannot use Look Up Device Data function. NOTE: Enter the password in the Password field in the Authorization area before sending a fax if the fax function is locked with a password. NOTE: If the Functions Control setting for Fax is set to On (Password), you need to enter the four-digit password to use the fax function.
2 After you hear the fax tone, press the 3 Tap (Home) button. Fax. 4 Tap On Hook. 5 Tap Receive. 6 Hang up the hand set of the external telephone. The printer begins receiving a fax and returns to the standby mode when the reception is completed. Receiving a Fax Automatically in the Telephone / Fax or Ans Machine/Fax To use the Telephone / Fax or Ans Machine/Fax mode, you must connect an external telephone to the phone connector ( ) on the rear of your printer.
7 Turn off the printer, and turn it on again to apply the settings. To receive faxes in the DRPD, you need to set the menu to DRPD. For details, see "Available Fax Settings Options." Your printer provides seven DRPD patterns. If this service is available from your telephone company, ask your telephone company which pattern you need to select to use this service. Receiving Faxes in the Memory Since your printer is a multi-tasking device, it can receive faxes while you are making copies or printing.
10 Tap OK. To store more fax numbers, repeat steps 5 to 10. Sending a Fax Using Speed Dial 1 Load the document(s) facing up with top edge in first into the DADF. OR Place a single document facing down on the document glass, and close the document cover. For details about loading a document, see "Loading an Original Document." 2 Press the (Home) button. Fax. 3 Tap 4 Tap Speed Dial. 5 Enter the speed dial number between 1 and 200 using the number pad, and then tap Done.
9 Tap until the desired speed dial number appears and then select that speed dial number. 10 Tap OK. To store more group dial numbers, repeat steps 5 to 10. Editing Group Dial You can delete a specific speed dial number from a selected group or add a new number to the selected group. 1 Press the (Information) button. 2 Tap the Tools tab, and then tap Admin Settings. 3 Tap Phone Book. 4 Tap Groups. 5 Tap until the group dial number that you want to edit appears, and then select that group dial number.
Phone Book You can select or search the registered phone numbers from the phone books. 1 Load the document(s) facing up with top edge in first into the DADF. OR Place a single document facing down on the document glass, and close the document cover. For details about loading a document, see "Loading an Original Document." 2 Press the (Home) button. Fax. 3 Tap 4 Tap Phone Book, and then select one of the following: To select from the local phone book: a Tap Individuals or Groups.
8 Enter a four-digit password, and then tap OK. When a fax is received in the secure receiving mode, your printer stores it into memory and Secure Fax Receive is enabled on the Print screen to let you know that there is a fax stored. To print received documents: 1 Press the 2 Tap (Home) button. Print. 3 Swipe the screen until Secure Fax Receive appears, and then tap Secure Fax Receive. 4 Enter a four-digit password, and then tap OK. The faxes stored in memory are printed.
Using a Computer Modem To the Internet Computer Printer Line Telephone Answering Device Phone If you want to use your computer modem for faxing or for a dial-up Internet connection, connect the computer modem directly to the rear of your printer with the TAD as shown above. • Set your printer to the Ans Machine/Fax and set Auto Receive Ans/Fax to specify the time for the TAD. • Turn off the computer modem's fax-receive feature.
22 Dell Document Hub NOTE: The Dell Document Hub feature is available on the Dell™ Cloud Multifunction Printer | H815dw only. The Dell Document Hub is a convenient one-stop gateway to a variety of cloud services to help you manage your documents. With the Dell Document Hub, you can convert hard copy documents into editable digital content and store them directly in your preferred cloud storage service. You can search for files across multiple clouds simultaneously and then share and print content easily.
Signing In to the Dell Document Hub 1 Log in to the printer as a registered user. 2 Tap the Dell Document Hub tile in the Home screen. The Dell Doc Hub Sign In screen is displayed. 3 Tap the E-mail text box to enter the e-mail address. NOTE: You can also tap to select a recently entered e-mail address from a list. The list can contain up to eight recently entered e-mail addresses. 4 Tap the Password text box to enter the password, and tap Done.
Searching for and Printing Files You can search for the files saved in the cloud services, and print them from the printer. You can search across multiple cloud services at once. This method is suitable when you want to search by the keywords, including the file name. NOTE: To search for files across multiple cloud services, you need to go to www.dell.com/dochub and connect the cloud services with the Dell Document Hub. 1 Tap the Search for Files tile in the Dell Document Hub screen.
Browsing and Printing Files You can browse and print the files saved in the selected cloud services. This method is suitable when you know which cloud service the file you want to print is located in. 1 Tap the Browse for Files tile in the Dell Document Hub screen. The Cloud Services screen is displayed. To scroll the list, flick the screen up or down. The status of the cloud services can be confirmed by an icon on the right side of the names of each cloud service.
7 Tap to check or change the print settings. The Print Settings screen is displayed. a To show the other tiles, flick the screen side to side. b To return to the previous screen, tap Back. For more information on the Print Settings, see "Print Settings." NOTE: Tap in the Print Settings screen, and you can save your print settings and file path to the cloud service as a favorite. Name your favorite in the Save Favorite screen, and tap Save.
4 Tap Next. The screen to specify the file name and the file format is displayed. 5 Tap the File Name text box, and enter the file name. 6 Tap the File Format box, and specify the file format to save the scanned file. 7 Tap to check or change the scan settings. The Scan Settings screen is displayed. a To show the other tiles, flick the screen side to side. b To return to the previous screen, tap Back. For more information on the Scan Settings, see "Scan" and "Scan Settings.
Scanning the Document Using Optical Character Recognition (OCR) You can scan the document using OCR, and save it in the cloud service. 1 Tap the Smart OCR Scan tile in the Dell Document Hub screen. The Cloud Services screen is displayed. To scroll the list, flick the screen up or down. The status of the cloud services can be confirmed by an icon on the right side of the names of each cloud service. For more information, tap the status icon.
Receiving the Scanned File as an E-Mail The document can be scanned and sent to you as an attached file of an e-mail. 1 Tap the E-mail Me tile in the Dell Document Hub screen. The E-mail Me screen is displayed. 2 Tap the File Format box, and specify the file format to save the scanned file in. 3 Tap the Subject text box, and enter the subject of the mail sent with the scanned file. 4 Tap to check or change the e-mail settings. a To show the other tiles, flick the screen side to side.
Receiving the Scanned Image of the Business Card as an E-Mail The business card can be scanned and converted to the vCard file, and sent to you as an attached file of an e-mail. 1 Tap the Business Card Reader tile in the Dell Document Hub screen. The Business Card Reader screen is displayed. 2 Tap the Subject text box, and enter the subject of the e-mail sent with the vCard file. 3 Tap to check or change the scan settings. a Tap the OCR Language tile to specify the language.
Dell Document Hub
23 Printing and Scanning Directly From SharePoint® You can connect to the SharePoint® server directly from the printer to print the documents from the server or to save the scanned data to the server. NOTE: This feature is available on the Dell™ Smart Multifunction Printer | S2815dn only. NOTE: Only the PDF and the JPEG files can be browsed, printed, and saved with this feature. Registering the SharePoint® Server You can register up to 10 servers.
Editing the Server URL List In the Configuration screen, you can edit the server URL list. Tap the desired server URL, and tap Remove or Edit. Signing In to the SharePoint® Server 1 Log in to the printer as a registered user using the local authentication. 2 Tap the SharePoint tile in the Home screen. The SharePoint Login screen is displayed. 3 Tap the User ID text box to enter the user ID. NOTE: You can also tap entered user IDs. to select a recently entered user ID from a list.
Browsing and Printing Files You can browse and print the files saved in the selected SharePoint® server. 1 Tap the Print tile in the SharePoint screen. The Print from SharePoint screen is displayed. 2 Select the file you want to print by performing either of the following: • Tap the file you want to print. • Search the files in the selected SharePoint® server. NOTE: If the desired file is not displayed, swipe the screen. a Tap . b Enter the file name or keywords, and then tap Search.
When you want to save the scanned data to this folder, tap Next and proceed to step 3. 2 Select the folder you want to save the scanned data to by performing either of the following: • Tap the folder you want to save the scanned data to, and then tap Next. NOTE: If the desired folder is not displayed, swipe the screen. Search the folder in the selected SharePoint® server. • a Tap . b Enter the folder name or keywords, and then tap Search.
Know Your Printer 24 Understanding Your Printer Software ................................... 387 25 User Authentication.................................................................. 405 26 Tile Customization ..................................................................... 409 27 Using the Server Address Book and Server Phone Book ... 411 28 Using Digital Certificates ......................................................... 415 29 Understanding Printer Messages .....................................
24 Understanding Your Printer Software The additional printer software comes with your printer. Installing the software will enhance the function of your printer. Overview Use the Software and Documentation disc to install a combination of software programs. Available software varies depending on your operating system. The following shows the compatibility between the software programs/utility tools and operating systems.
Dell Printer Hub/Dell Printer Management Tool (for Microsoft® Windows®) NOTE: Dell Printer Hub or Dell Printer Management Tool is supported on Microsoft® Windows® 7 or later. NOTE: Dell Printer Hub is available on Dell™ Cloud Multifunction Printer | H815dw. NOTE: Dell Printer Management Tool is available on Dell Smart Multifunction Printer | S2815dn. This software consolidates your printer management, monitoring tools and cloud connectivity.
Status Monitor Widget (for OS X) Status Monitor Widget is a printer utility that promotes efficient use of the printer through the exchange of information between the Macintosh and the printer.
Installing the Status Monitor Widget 1 Double-click the Dell H815dw Installer icon or Dell S2815dn Installer icon in the Finder window. 2 Follow the on-screen instructions. When the Install Succeeded screen appears, the installation is complete. NOTE: Entering the administrative login name and password are required during the installation process. Opening and Closing the Status Monitor Widget Opening the Status Monitor Widget 1 Click the Dashboard icon in the Dock to launch Dashboard.
Printer Status Message Area Displays a message of the current printer status. NOTE: The Status Monitor Widget automatically obtains the printer information at the updated interval that can be specified in Preferences. Also, the printer status is refreshed when Dashboard is launched or Preferences is closed. NOTE: If the Status Monitor Widget receives no response from the printer, the message Cannot get printer information is displayed.
Order Window This window provides you with the information for ordering printer supplies by telephone or from the web site. To open the Order window: 1 Click Order Supplies in the Printer Status window. The Order window appears. NOTE: The Order window appears when low toner is detected. Order Online • Visit Dell printer supplies ordering web site hyperlink Click the Visit Dell printer supplies ordering web site hyperlink to access the web site for ordering Dell printer supplies.
Preferences To open Preferences: 1 Click the info (i) button in the Printer Status window. Preferences appears. NOTE: The info (i) button appears on the lower-right corner of the window when the cursor is over the Printer Status window. The info (i) button is a standard used across all widgets. Printer Displays a list of available printer names in the pull down menu. The first printer displayed in this list is set as default.
Status Monitor Console (for Linux) Status Monitor Console is a printer utility that promotes efficient use of the printer through the exchange of information between the Linux and the printer. Status Monitor Console Feature • Monitoring Dell Printers Allows you to check the status of Dell printers currently connected to your Linux. • Receiving Alerts Alerts you to problems, such as paper jams or low toner. • Ordering Supplies Allows you to access the web site to order supplies.
Starting the Status Monitor Console 1 Click Dell Printers Status Monitor Console The Printer Selection window appears. For more information on Printer Selection window, see "Printer Selection Window." 2 Select your printer. The Printer Status window appears. For more information on Printer Status window, see "Printer Status Window." • You can order supplies from the Dell Supplies Management System window. See "Dell Supplies Management System Window.
Printer Status Window When the printer is specified in the Printer Selection window, the Printer Status window appears. Printer Status Message Area Displays a message of the current printer status. NOTE: The Status Monitor Console automatically obtains the printer information at the updated interval that can be specified in the Settings window. Also, the printer status is refreshed when the Refresh is clicked.
Dell Supplies Management System Window This window provides you with the information for ordering printer supplies by telephone or from the web site. To open the Dell Supplies Management System window: 1 Click Order Supplies Online in the Printer Status window. OR Click Dell Printers Dell Supplies Management System. Select Printer Model Select your printer model name.
Dell and the Environment Click the hyperlink to access the web site about recycling. Close button Click this button to close the Dell Supplies Management System window. Service Tag Window 1 Enter the Dell printer service tag. NOTE: For information on the service tag, see "Express Service Code and Service Tag." Settings Window To open the Settings window: 1 Click Settings in the Printer Selection window. The Settings window appears.
Protocol Settings - SNMP • Community Name Enter the Community name of SNMP in the Community Name text box. Order URL • Select Reorder URL The selected URL address is set as default web site for the Select Reorder URL in the Dell Supplies Management System window. Tool Box (for Microsoft® Windows®) The Tool Box allows you to view, specify, and diagnose the system settings. To start the Tool Box 1 Click Start All Programs Dell Printers Dell Printer Hub or Dell Printer Management Tool.
• Group Dial (for Fax) Groups of fax numbers registered for sending documents from your printer • LDAP Server Phone Book (for Fax) Fax numbers registered in the LDAP server for sending documents from your printer • PC Fax Address Book (for Direct Fax) Fax numbers registered for sending documents from your computer • PC Fax Address Book for group (for Direct Fax) Groups of fax numbers registered for sending documents from your computer Adding and Editing Entries to the Address Books Using the Address
Address Book Panel There are two address books you can manage in the Address Book Editor: Device Address Book for Fax, E-mail, and Server and PC Fax Address Book for Direct Fax. For Microsoft® Windows®: For Apple Macintosh: • Device Address Book • Fax Links to the printer's Address Book for Fax feature. You can register up to 200 fax numbers and 6 groups with 200 fax numbers. • E-Mail Links to the printer’s Address Book for Scan to Email feature.
• Server Links to the printer’s Address Book for Scan to Network Folder feature. You can register up to 32 server information. • PC Fax Address Book You can manage the PC Fax Address Book for using Direct Fax feature on your computer. You can register up to 500 fax numbers and 500 groups with 30 fax numbers. Editing an entry: 1 Select an Address Book that the entry you want to edit is stored. 2 Select an entry that you want to edit. 3 Click Edit, and enter new information. 4 Click Save to save changes.
App Manager (for Microsoft® Windows®) The App Manager is a utility that lets you manage the apps on your printer. NOTE: The App Manager is supported only on Windows® 7 or later. NOTE: The features of the App Manager may not be used when the printer has an error. If the App Manager does not respond, check and clear the status of the printer. Preparing to use the App Manager To use the App Manager, it is recommended that your computer should have more than 25GB of storage space.
Understanding Your Printer Software
25 User Authentication Using the user authentication function of the printer, it is possible to create and manage up to 18 user accounts secured with a password. Each user of the accounts can customize the home screen and save the changes. For the Dell™ Cloud Multifunction Printer | H815dw only, it is also possible to associate NFC (Near Field Communication) capable ID Cards to an user account.
5 Tap Next. The Account Settings 2/2 screen is displayed. 6 Enter the account password and NFC ID. NOTES: • When there is a check mark in the Initial Login check box, the printer always displays the Home screen of the account when you turn on the printer. If no account is specified as Initial Login, the portal screen is displayed when you turn on the printer. • You can create a new account without setting the account password. • NFC ID is available only on the Dell Cloud Multifunction Printer | H815dw.
Logging In Using the NFC Authentication Card To use the NFC authentication card, the following settings are needed: • Enable the NFC authentication function in Secure Settings of the operator panel. (See "NFC Authentication") • Register your user account to the printer so that you can log in with your NFC Authentication card. (See "Creating a New User Account") 1 Turn on the printer and wait until the portal screen is displayed.
To use the LDAP authentication, you can select one of the following methods to enter the user name and the domain name in the Login Name text box. Method 1 [user name] Method 2 [domain name]\[user name] Method 3 [user name]@[domain1].[domain2] The [domain2] in the method 3 can be specified in the Dell Printer Configuration Web Tool, using the “Use Added Text String” feature. In the Login Name text box on the Sign In screen, enter only the [user name]@[domain1]. For details, see "LDAP Authentication.
26 Tile Customization The Home screen is like a desktop of your computer and customizable to suit your preference or work style. For example, you can gather only the tiles you often use, or rearrange the tiles so that you can easily access the tiles you often use.
1 Tap the Copy tile in your Home screen. The Copy Settings screen is displayed. 2 Tap the setting tiles to change the copy options as needed. For more information, see "Setting Copy Options." 3 After setting all the necessary copy options, tap . The Save Settings screen is displayed. 4 Tap the text box to name your settings. 5 Tap the color tile to select the color of your custom tile. You can preview the image of your custom tile in Preview. 6 Tap Save As.
27 Using the Server Address Book and Server Phone Book With the E-mail Server Address Book and the Fax Server Phone Book, you can specify an e-mail address or fax number of a recipient registered in the external LDAP server when sending a scanned image with e-mail or fax. To use the E-mail Server Address Book and the Fax Server Phone Book, the printer needs to be configured in order to access the external LDAP server.
Setting LDAP Server NOTE: When SSL/TLS communication is required to access the LDAP server, enter a check in the Enable check box for LDAPSSL/TLS Communication in SSL/TLS under the Security tab. For more information, see "SSL/TLS." 1 Select Print Server Settings, click the Security tab, and then select LDAP Server. 2 In the IP Address/Host Name & Port text box under Server Information, enter IP address or the host name, and the port number.
d In the Password text box, enter the login password using 1 to 127 alphanumeric characters. If the password is left blank (NULL), you cannot log in to a server. e In the Re-enter Password text box, enter the login password again to confirm it. f In Search Time-Out, select Wait LDAP Server Limit to follow the time specified by the LDAP server. Select Wait to specify the time between 5 and 120 seconds. g From the Search Name Order drop-down menu, specify the search order.
Sending an E-mail With the Scanned File Using the E-mail Server Address Book 1 Press the 2 Tap (Home) button. Scan to Email. 3 Tap Address Book. 4 Tap Network Address Book. 5 Enter a keyword using the keyboard, and then tap Search. 6 Tap a recipient from the search result, and then tap Done. NOTE: The sender's e-mail address cannot be edited when the remote authentication is used as the user authentication method on the Dell Smart Multifunction Printer | S2815dn.
Using Digital Certificates 28 The authentication feature using digital certificates upgrades security when sending print data or setting data. This chapter describes how to manage digital certificates. The printer supports the following formats as the digital certificates. • PKCS#12 HTTPS, IPsec (PKI), Wi-Fi (WPA-Enterprise) • PKCS#7 (for CSR) HTTPS, IPsec (PKI) NOTE: For information about digital certificate error, see "Understanding Printer Messages" and "Digital Certificate Problems.
Setting HTTPS Communication Before managing certificates, set HTTPS communication with a self-signed certificate. When Using the Dell™ Printer Configuration Web Tool 1 Launch Dell Printer Configuration Web Tool. a Open the web browser. b Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool." 2 Select Print Server Settings. 3 Click the Security tab. 4 Select SSL/TLS. 5 Click Generate Self-Signed Certificate of Machine Digital Certificate.
NOTE: To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage Certificates." NOTE: Be sure to import the certificate with Internet Explorer®. NOTE: After importing a PKCS#12 format certificate, the secret key is not exported even if you execute exporting. 1 Launch Dell Printer Configuration Web Tool. a Open the web browser. b Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool.
Confirming the Settings of a Digital Certificate NOTE: To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage Certificates." 1 Launch Dell Printer Configuration Web Tool. a Open the web browser. b Enter the IP address of your printer in the web browser. See "Dell™ Printer Configuration Web Tool." 2 Select Print Server Settings. 3 Click the Security tab. 4 Select SSL/TLS. 5 Click Certificate Management to display the Certificate Management page.
• For Wireless LAN*, change the Wireless Security setting to other than WPA-Enterprise before deleting the certificate. * Dell Cloud Multifunction Printer | H815dw only Exporting a Digital Certificate NOTE: To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage Certificates." NOTE: Since the secret key is not exported, an imported PKCS#12 format certificate can be exported only as a PKCS#7 certificate. 1 Launch Dell Printer Configuration Web Tool.
Setting the SSL/TLS-use Server Certificate (HTTP/IPP) NOTE: To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage Certificates." 1 Import the certificate to be used with the SSL/TLS-use server. For more information, see "Importing a Digital Certificate." 2 Set the certificate to be used with the SSL/TLS-use server. For more information, see "Setting a Digital Certificate." 3 Confirm whether the certificate is set correctly.
d Select SSL/TLS. e Click Certificate Management to display the Certificate Management page. f Select Trusted Certificate Authorities within Category. g Select Wireless LAN (Server) from the Certificate Purpose list. h From Certificate Order, select how the certificates are sorted in Certificate List. This setting is not necessary if you do not need to specify the order for the certificates. i Click Display the List to display the Certificate List page. j Select the certificate to associate.
g Click Apply New Settings. Setting for Wireless LAN WPA-Enterprise (PEAPV0-MS-CHAPV2, EAP-TTLS PAP, EAP-TTLS CHAP) NOTE: This feature is available on the Dell Cloud Multifunction Printer | H815dw only. NOTE: To manage digital certificates, you must set up HTTPS communication. For details, see "Preparing to Manage Certificates." NOTE: WPA-Enterprise is available only when infrastructure is selected as the network type. NOTE: Be sure to import the certificate with Internet Explorer®.
d Select WPA-Enterprise-AES/WPA2-Enterprise-AES or Mixed Mode Enterprise from the Encryption list of Security Settings. NOTE: WPA-Enterprise-AES/WPA2-Enterprise-AES or Mixed Mode Enterprise becomes available only when the following steps are set correctly. • Importing a Digital Certificate • Setting a Digital Certificate • Confirming the Settings of a Digital Certificate e Set EAP-Identity, Login Name, and Password of WPA-Enterprise.
Using Digital Certificates
29 Understanding Printer Messages The touch panel displays error messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter provides a list of status codes or error messages, and informs you what you can do to clear error messages. When you contact customer support about an error, have the status codes and error messages ready.
Status-Code What you can do 010-912 The printer is set to the envelope mode. To cancel the envelope mode, open the rear cover, and slide both the envelope switches on the fusing unit to the position. For more information about canceling the envelope mode, see "To Cancel the Envelope Mode." 010-913 The printer is set to the envelope mode. To cancel the envelope mode, open the rear cover, and slide both the envelope switches to the position. For more information, see "To Cancel the Envelope Mode.
Status-Code What you can do 016-758 The function cannot be used. Contact your system administrator. 016-759 Printable page limit is exceeded. Contact your system administrator. 016-764 An error occurs when the printer connected to the SMTP server. Tap Close, or wait for 60 seconds for the printer to recover. Check the SMTP server settings or contact the SMTP server administrator. 016-765 The capacity of the SMTP server is not enough. Tap Close, or wait for 60 seconds for the printer to recover.
Status-Code What you can do 031-524 Exceeded the SMB server user account limit. Tap Close, or wait for 60 seconds for the printer to recover. Check the number of users who use the server at the same time is not exceeding the upper limit. 031-525 SMB destination client permission error. Tap Close, or wait for 60 seconds for the printer to recover. Check if the specified user can read and write file at the storage location. 031-526 Unable to resolve the SMB server hostname.
Status-Code What you can do 031-541 Invalid user name specified for SMB server. Tap Close, or wait for 60 seconds for the printer to recover. Check if login name (user name) is correct. 031-542 TCP/IP not initialized. Tap Close, or wait for 60 seconds for the printer to recover. Wait for a while and try the same operation again. Contact customer support if this failure is repeated. 031-543 SMB server login error. Tap Close, or wait for 60 seconds for the printer to recover.
Status-Code What you can do 031-584 Unable to create a scan folder on the FTP server. Tap Close, or wait for 60 seconds for the printer to recover. Check if the folder name you specified can be created in storage location. Check if the folder that has the same name as the one you specified already exists. 031-585 Unable to delete a file on the FTP server. (DEL command failure.) Tap Close, or wait for 60 seconds for the printer to recover. Check server access rights.
Status-Code What you can do 034-791 Tap Close, or wait for 60 seconds for the printer to recover. Check if the telephone line cord is connected properly. If the line connection is correct, check the following: • If Tone/Pulse setting is correct. For more information about Tone/Pulse setting, see "Tone / Pulse." If Tone/Pulse setting is correct, check the following: • If the remote machine can receive a fax. 035-701 Tap Close, or wait for 60 seconds for the printer to recover.
Status-Code What you can do 093-922 Open the front cover, and pull out the toner cartridge. Shake it five or six times, and reinstall it. For more information about replacing the toner cartridge, see "Replacing the Toner Cartridge." 093-933 Remove the used toner cartridge, and install a new cartridge. For more information about replacing the toner cartridge, see "Replacing the Toner Cartridge." 093-963 Remove the unsupported toner cartridge, and install a supported toner cartridge.
Message Cause Action The LDAP or Kerberos version on the server Consult your network administrator. is not compatible with the printer. Change the server settings and confirm the server connection. The server is down. Check that the server is functioning normally. The printer cannot search for destinations within the specified time. Increase the time setting for Search TimeOut on the Dell Printer Configuration Web Tool. (See "Authentication System" and "LDAP Server.
Understanding Printer Messages
30 Specifications NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.
Page Description Language (PDL)/Emulation, Operating System, and Interface PDL/Emulations PCL 6, PCL5e, PostScript 3 Compatible, HBPL, XML Paper Specification (Host Based/PCL 6) Operating systems Microsoft® Windows Server® 2003, Windows Server® 2003 x64 Edition, Windows Server® 2008, Windows Server® 2008 64-bit Edition, Windows Server® 2008 R2, Windows Vista®, Windows Vista® 64-bit Edition, Windows® 7, Windows® 7 64-bit Edition, Windows® 8, Windows® 8 64-bit Edition, Windows Server® 2012, Windows® 8.
Cables Your interconnection cable must meet the following requirements: Connection type Connection specifications and symbols 1 Ethernet 10Base-T/100Base-TX/ 1000Base-T 2 USB USB 2.0 3 Phone connector 4 Wall jack connector 1 2 3 4 Print Specifications Item Description Print resolution 600 dpi x 600 dpi Print speed Simplex: 38 ppm (A4), 40 ppm (Letter) Duplex: 22 ppm (A4), 24 ppm (Letter) Paper size A4, B5, A5, B6, A6, Letter, Executive, Folio (8.
Copy Specifications Item Description Copy resolution Optical: 600 dpi x 600 dpi Copy speed 38 cpm (A4)/40 cpm (Letter) or more (When using the document glass to make sequential copies of a document with pages scanned one by one.) Simplex: 22 cpm (A4)/24 cpm (Letter) or more Duplex: 7 cpm (A4/Letter) or more (When using the Duplex Automatic Document Feeder (DADF) to make sequential copies of multiple documents.) Paper size A4, B5, A5, B6, A6, Letter, Executive, Folio (8.
Facsimile Specifications Item Description Compatibility ITU-T Super G3, ITU-T G3 ECM, ITU-T G3 Applicable line Public Switched Telephone Network (PSTN), Private Branch Exchange (PBX), or Leased line (3.4 KHz/2-wire) Data coding 1bit/JBIG/MMR/MR/MH Max modem speed 33.6 Kbps Transmission speed Approx. 3 seconds/page *Transmission time applies to memory transmission of text data scanned in Standard resolution with ECM using only ITU-T No.1 Chart. Scanning speed Document glass: approx.
Specifications
Maintaining Your Printer 31 Maintaining Your Printer .......................................................... 443 32 Clearing Jams............................................................................
31 Maintaining Your Printer You need to complete certain tasks to maintain optimum print quality. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Determining the Status of Supplies If your printer is connected to the network, the Dell™ Printer Configuration Web Tool can provide instant feedback on remaining toner level. Type the printer's IP address in your web browser to view this information.
a Select your printer type and printer name. b Click Next. If you are ordering by phone: Call the number that appears on the top-left corner of the window, or click Contact Us. To ensure that you get the best service, have your Dell printer's Service Tag ready. See "Express Service Code and Service Tag." For OS X You can order consumables from the Status Monitor Widget. See "Status Monitor Widget (for OS X)." For Linux You can order consumables from the Status Monitor Console.
Replacing the Toner Cartridge WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Important Information. Dell toner cartridge is available only through Dell. You can order cartridge online at http://www.dell.com/supplies or by phone. To order by phone, see "Contacting Dell." It is recommended to use Dell toner cartridge for your printer.
3 Grasp the handle on the toner cartridge, and then pull it out. WARNING: Do not shake the toner cartridge. This may cause toner spills. Installing a Toner Cartridge 1 Unpack a new toner cartridge. 2 Shake the new toner cartridge five or six times to distribute the toner evenly. 3 Make sure that the two tabs of the toner cartridge align with the grooves on the printer, and then insert it into the printer until it clicks into place.
4 Grasp the toner cartridge lock lever, and then pull it down until it stops. 5 Close the front cover, and put back the operator panel to the original position.
Replacing the Drum Cartridge WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Important Information. CAUTION: Protect the drum cartridge against bright light. If the front side cover remains open for more than 3 minutes, print quality may deteriorate. Removing the Drum Cartridge 1 After flipping up the operator panel until it clicks, grasp the grips on both sides of the front cover, and then pull it down to open.
Installing a Drum Cartridge 1 Unpack a new drum cartridge. CAUTION: The protective cover of the drum comes off while inserting the drum cartridge into the cartridge slot. You do not need to remove it in advance. 2 Hold both sides of the drum cartridge with your hands, insert the drum cartridge into the cartridge slot, and then push it in halfway. 3 Grasp the handle on the front of the drum cartridge, and then push and install the drum cartridge until it stops.
5 Grasp the handle on the toner cartridge, and then pull it out of the old drum cartridge. WARNING: Do not shake the toner cartridge. This may cause toner spills. WARNING: Keep the removed toner cartridge on a level surface. 6 Install the removed toner cartridge to the new drum cartridge in the printer. Make sure that the two tabs of the toner cartridge align with the grooves on the printer, and then insert it into the printer until it clicks into place.
8 Close the front cover, and put back the operator panel to the original position.
Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller You need to replace all three parts (the fusing unit, transfer unit, and retard roller) at a time. Both the transfer unit and the retard roller for replacement come with a new fusing unit. WARNING: Before performing any of the following procedures, read and follow the safety instructions in the Important Information. Removing the Fusing Unit 1 Turn off the printer, and wait for 40 minutes.
Installing a Fusing Unit 1 Unpack a new fusing unit. 2 Remove the packing material from the fusing unit. 3 Insert the fusing unit into the printer until it clicks into place. NOTE: Hold both sides of the fusing unit with your hands. NOTE: Make sure that the fusing unit is firmly set in the slots and cannot be moved easily. 4 Lower the two gray levers to lock the fusing unit.
Removing the Transfer Unit 1 Push the tabs on both sides of the transfer unit inward, and then lift it out of the printer. Installing a Transfer Unit 1 Unpack a new transfer unit. 2 Hold the transfer unit by both its ends. 3 Put the receptacles (white) on both ends of the transfer unit to the short bars near the arrow marks of the duplexer. And tilt the transfer unit toward the rear cover.
4 Make sure that the arrow marks on the transfer unit and the printer face each other, and then press the two tabs on transfer unit inward to lock. 5 Close the rear cover. Removing the Retard Roller in Tray1 1 Pull tray1 out of the printer about 200 mm.
2 Hold tray1 with both hands, and remove it from the printer. NOTE: Be sure to remove all the paper from tray1 before removing the retard roller. 3 Slightly pressing down the lock lever on tray1 to the right with one hand, raise the retard roller with the other hand. 4 Slide the retard roller to the left to remove it from tray1. Installing a Retard Roller in Tray1 1 Unpack a new retard roller.
2 Hold the both ends of the new retard roller, and attach it by sliding the two axles of the retard roller into the holes on tray1. NOTE: Be careful not to touch the rubber rollers. 3 While pressing the lock lever on tray1 slightly to the right, press down the retard roller until it clicks, and then release the lock lever. 4 Load paper in tray1, and then insert the tray into the printer and push until it stops.
Cleaning the Scanner Keeping the scanner clean helps ensure the best possible copies. It is recommended to clean the scanner at the start of each day and during the day, as needed. 1 Slightly dampen a soft lint-free cloth or paper towel with water. 2 Open the document cover. 3 Wipe the surface of the document glass and DADF glass until it is clean and dry. 4 1 2 3 1 White Sheet NOTE: Handle with care.
Cleaning the DADF Feed Roller Keeping the DADF feed roller clean helps ensure the best possible copies. It is recommended to clean the DADF feed roller at regular intervals. 1 Open the DADF cover. 2 Wipe the DADF feed roller with a dry soft lint-free cloth or paper towel until it is clean. If the DADF feed roller gets soiled with ink stains, paper from the DADF may also be soiled.
2 Gently pull open the MPF cover. 3 Grasp both sides of the MPF, and then pull the MPF from the printer. 4 Pull tray1 out of the printer about 200 mm.
5 Hold tray1 with both hands, and remove it from the printer. 6 Wipe the feed roller inside the printer with a cloth moistened with water. MPF Feed Roller Tray1 Feed Roller 7 Insert tray1 into the printer, and push until it stops. NOTE: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
8 Insert the MPF into the printer, push until it stops, and close the cover. Moving the Printer This section describes how to move the printer. WARNING: Two people are required to move the printer. WARNING: To prevent you from dropping the printer and getting backache or injuries, lift the printer by firmly gripping the recessed areas on both sides of the printer. Never lift the printer by gripping any other areas.
3 Remove any paper in the output tray and retract the output tray extension. 4 Lift the printer and move it gently. NOTE: If you move the printer over a long distance, remove the toner cartridge from the printer to prevent toner from spilling, and pack the printer inside a box.
Removing the Optional 550-Sheet Feeder WARNING: When you remove the optional 550-sheet feeder (Tray2), be sure to turn off the printer, unplug the power cable, and disconnect all cables from the rear of the printer before starting these tasks. 1 Ensure that the printer is turned off, and then disconnect all cables from the rear of the printer. 2 Gently pull open the MPF cover. 3 Grasp both sides of the MPF, and then pull the MPF from the printer. 4 Pull tray1 out of the printer about 200 mm.
5 Hold tray1 with both hands, and remove it from the printer. 6 Remove the two screws joining the printer and the optional 550-sheet feeder by unscrewing them with a coin or similar object.
7 Gently lift the printer off the optional 550-sheet feeder, and place it on a level surface. WARNING: Two people are required to lift the printer. 8 Insert tray1 into the printer, and push until it stops. CAUTION: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
9 Insert the MPF into the printer, push until it stops, and close the MPF. 10 Re-connect all cables into the rear of the printer and turn on the printer.
Maintaining Your Printer
Clearing Jams 32 Careful selection of appropriate print media and proper loading allow you to avoid paper jams. See "Print Media Guidelines" for more information. NOTE: Before buying large quantities of any print media, it is recommended to try a sample first. NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned. Avoiding Jams • Use only recommended print media. See "Print Media Guidelines" for more information.
Identifying the Location of Paper Jams WARNING: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path.
Clearing Paper Jams From the DADF When a document jams while it passes through the DADF, remove the jam according to the following procedure. NOTE: To prevent document jams, use the document glass for thick, thin, or mixed documents. If status code: 005-112, 005-121, or 005-900 appears: 1 Remove the remaining documents from the DADF. If the document is jammed in the paper feed area: a Open the DADF cover.
c Remove the DADF feed roller assembly and remove the document by gently pulling it straight up. d Insert the DADF feed roller assembly and press down the release lever. If the document is jammed in the paper exit area: e 472 Remove the jammed document from the document output tray.
f Close the DADF cover, and then load the documents back into the DADF. NOTE: Ensure that you adjust the document guides before printing a Legal-size document. 2 If you cannot see the jammed document or the jammed document do not move when you pulled, open the document cover. 3 Remove the document from the white sheet by carefully pulling it to the right. 4 Close the document cover, and then load the documents back into the DADF. 5 Tap Start.
2 Grasp both sides of the MPF, and then pull it out of the printer. 3 Pull tray1 out of the printer about 200 mm. 4 Hold tray1 with both hands, and remove it from the printer.
5 Pull the rear cover handle to open the rear cover. 6 Remove the jammed paper. 7 Insert tray1 into the printer, and push until it stops.
8 Insert the MPF into the printer. 9 Close the rear cover.
Clearing Paper Jams From Tray1 NOTE: To resolve the error displayed on the touch panel, you must clear all print media from the print media path. 1 Gently pull open the MPF cover. 2 Grasp both sides of the MPF, and then pull the MPF from the printer. 3 Pull tray1 out of the printer about 200 mm.
4 Hold tray1 with both hands, and remove it from the printer. 5 Pull the rear cover handle to open the rear cover. 6 Remove the jammed paper.
7 Insert tray1 into the printer, and push until it stops. 8 Insert the MPF into the printer, push until it stops, and close the MPF. 9 Close the rear cover. 10 Tap Start.
Clearing Paper Jams From the Fusing Unit NOTE: To resolve the error displayed on the touch panel, you must clear all print media from the print media path. If status code: 050-130 appears: 1 Pull the rear cover handle to open the rear cover. 2 Lift the levers on both sides of the fusing unit. WARNING: The fusing unit is hot. Do not touch it, doing so may cause burns. 3 If the document is jammed under the fusing unit, remove the jammed document from under the fusing unit.
4 If the document is jammed above the fusing unit, raise the tab of the inner part, and turn it to open. 5 Remove the jammed document from above the fusing unit. 6 Replace the inner part.
7 Press down the levers on both sides of the fusing unit. 8 Close the rear cover.
Clearing Paper Jams From the Duplexer CAUTION: Ensure that nothing touches or scratches the surface (the roll made with sponge) of the transfer unit. Scratches, dirt, or oil from your hands on the roll of the transfer unit may reduce print quality. CAUTION: Protect the drum of the drum cartridge against bright light. If the rear cover remains open for more than 3 minutes, print quality may deteriorate.
Clearing Paper Jams From the Regi Roll CAUTION: Ensure that nothing touches or scratches the surface (the roll made with sponge) of the transfer unit. Scratches, dirt, or oil from your hands on the roll of the transfer unit may reduce print quality. CAUTION: Protect the drum of the drum cartridge against bright light. If the rear cover remains open for more than 3 minutes, print quality may deteriorate.
3 Pull tray1 from the printer about 200 mm. 4 Hold tray1 with both hands, and remove it from the printer. 5 Pull the rear cover handle to open the rear cover.
6 Remove the jammed paper from the regi roll. 7 Insert tray1 into the printer, and push until it stops. NOTE: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 8 Insert the MPF into the printer, push until it stops, and close the MPF.
9 Close the rear cover. If status code: 050-132 appears: 1 Open the MPF, or remove the remaining documents from the MPF. 2 Grasp both sides of the MPF, and then pull the MPF from the printer.
3 Pull tray1 from the printer about 200 mm. 4 Hold tray1 with both hands, and remove it from the printer. 5 Pull the optional 550-sheet feeder from the printer about 200 mm.
6 Hold the optional 550-sheet feeder with both hands, and remove it from the printer. 7 Pull the rear cover handle to open the rear cover. 8 Remove the jammed paper.
9 Insert the optional 550-sheet feeder into the printer, and push until it stops. 10 Insert tray1 into the printer, and push until it stops. 11 Insert the MPF into the printer, push until it stops, and close the MPF.
12 Close the rear cover. Clearing Paper Jams From the Optional 550-Sheet Feeder NOTE: To resolve the error displayed on the touch panel, you must clear all print media from the print media path. 1 Pull the optional 550-sheet feeder out of the printer about 200 mm.
2 Hold the optional 550-sheet feeder with both hands, and remove it from the printer. 3 Pull the rear cover handle to open the rear cover. 4 Remove the jammed paper.
5 Insert the optional 550-sheet feeder into the printer, and push until it stops. 6 Close the rear cover.
Clearing Paper Jams From the Trays If status code 050-134 appears: 1 Open the MPF, or remove the remaining documents from the MPF. 2 Grasp both sides of the MPF, and then pull the MPF from the printer. 3 Pull tray1 from the printer about 200 mm.
4 Hold tray1 with both hands, and remove it from the printer. 5 Remove the jammed paper. 6 Insert tray1 into the printer, and push until it stops. NOTE: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 7 Insert the MPF into the printer, push until it stops, and close the MPF. 8 Tap OK on the touch panel.
If status code 050-133 appears: 1 Open the MPF, or remove the remaining documents from the MPF. 2 Grasp both sides of the MPF, and then pull the MPF from the printer. 3 Pull tray1 from the printer about 200 mm.
4 Hold tray1 with both hands, and remove it from the printer. 5 Pull the optional 550-sheet feeder from the printer about 200 mm. 6 Hold the optional 550-sheet feeder with both hands, and remove it from the printer.
7 Remove the jammed paper. 8 Insert the optional 550-sheet feeder into the printer, and push until it stops. 9 Insert tray1 into the printer, and push until it stops. 10 Insert the MPF into the printer, push until it stops, and close the MPF. 11 Tap OK on the touch panel.
Troubleshooting 33 Troubleshooting Guide .............................................................
33 Troubleshooting Guide Basic Printer Problems Some printer problems can be easily resolved. If a problem occurs with your printer, check each of the following: • The power cable is plugged into the printer and a properly grounded electrical outlet. • The printer is turned on. • The electrical outlet is not turned off at any switch or breaker. • Other electrical equipment plugged into the outlet is working. • All options are properly installed.
Problem Action Check if the icon is shown on the touch panel. If is shown, cancel the envelope mode. For details on canceling the envelope mode, see "To Cancel the Envelope Mode." Print media misfeeds or multiple feeds occur. Ensure that the print media you are using meets the specifications for your printer. See "Supported Paper Types" for more information. Fan the print media before loading it. Ensure that the print media is loaded correctly.
• The output is too light • Toner smears or print comes off • Random spots/Blurred images • The entire output is blank • Streaks appear on the output • Pitched dots • Vertical blanks • Mottle • Ghosting • Light-induced fatigue • Fog • Bead-Carry-Out (BCO) • Jagged characters • Banding • Auger mark • Wrinkled/Stained paper • Damage on the leading edge of paper The output is too light Action Yes No 1 The task is complete. Go to action 2. The task is complete.
Action Yes No 3 Disable the Toner Saver in the printer driver. a On the Others tab, ensure that Off is selected in the Toner Saver drop-down menu. The task is complete. Go to action 4. 4 The print media surface may be uneven. Try changing the Paper Type setting in the printer driver. For example, change the plain paper to thick. a On the General tab, change the Paper Type setting. The task is complete. Go to action 5. The task is complete. Go to action 6. The task is complete. Go to action 7.
Toner smears or print comes off Action Yes No 1 The task is complete. Go to action 2. The task is complete. Go to action 3. Replace the drum cartridge. The task is complete. a Replace the drum cartridge. See "Replacing the Drum Cartridge." b After you replace the drum cartridge, test print your document again. Go to action 4. The print media surface may be uneven. Try changing the Paper Type setting in the printer driver. For example, change the plain paper to thick.
Random spots/Blurred images Action Yes No 1 The task is complete. Go to action 2. The task is complete. Go to action 3. The task is complete. Contact Dell. Yes No Ensure that the toner cartridge is installed correctly. See "Installing a Toner Cartridge." Does this solve your problem? 2 Ensure that the drum cartridge is installed correctly. See "Installing a Drum Cartridge." Does this solve your problem? 3 Replace the drum cartridge. a Replace the drum cartridge.
Action Yes No 3 The task is complete. Go to action 4. The task is complete. Go to action 5. The task is complete. Go to action 6. The task is complete. Go to action 7. The task is complete. Go to action 8. The task is complete. Contact Dell. The toner cartridge may be low or need to be replaced. Confirm the amount of toner left in the toner cartridge. a Check the toner level on the Dell Printer Configuration Web Tool. b Replace the toner cartridge as necessary.
Streaks appear on the output Action Yes No 1 The task is complete. Go to action 2. The task is complete. Go to action 3. The task is complete. Contact Dell. The toner cartridge may be low or need to be replaced. Confirm the amount of toner left in the toner cartridge. a Check the toner level on the Dell Printer Configuration Web Tool. b Replace the toner cartridge as necessary. Does this solve your problem? 2 If you are using a non-Dell brand toner cartridge, enable the Non-Dell Toner option.
Pitched dots Action Yes No 1 Proceed to the action corresponding to the location of the problem: Contact Dell. Locate the cause of the problem using the Pitch Configuration Chart. a Start the Tool Box from the Dell Printer Hub or Dell Printer Management Tool, and click Chart Print on the Diagnosis tab. b Click Pitch Configuration Chart. • Drum cartridge - 2 The Pitch Configuration Chart is printed.
Vertical blanks Action Yes No 1 The task is complete. Go to action 2. The task is complete. Contact Dell. Ensure the light path is not covered. a Remove the drum cartridge, and keep it in the dark place. b Clean the rear side of the drum cartridge with a dry cloth. NOTE: Be careful not to touch or damage the drum. c Re-install the drum cartridge. (Information) button and tap Report/List. e Tap Demo Page. d Press the The demo page is printed.
Mottle ABC A BC DEF DE EF F Action Yes No 1 The task is complete. Go to action 2. 2 The task is complete. Raise the transfer unit voltage. a Press the (Information) button and tap the Tools tab tap Admin Settings Maintenance Adjust Transfer Unit. b Increase the voltage. See "Adjust Transfer Unit." Go to action 3. 3 Replace the drum cartridge. a Replace the drum cartridge. See "Replacing the Drum Cartridge.
Ghosting Action Yes No 1 Proceed to the action corresponding to the type of ghosting. Contact Dell. Identify the type of ghosting. a Positive ghost b Negative ghost Positive ghost - 2a ABC ABC Negative ghost - 2c Is the type of the problem identified? 2a Specify Decrease Ghosting to On. The task is complete. a Press the (Information) button and tap the Tools tab tap Admin Settings Maintenance Decrease Ghosting. b Tap On. c Tap OK. Go to action 2b.
Action 4 Yes No Replace the drum cartridge. The task is complete. a Replace the drum cartridge. See "Replacing the Drum Cartridge." b After you replace the drum cartridge, start the Tool Box from the Dell Printer Hub or Dell Printer Management Tool, and click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. Contact Dell The Pitch Configuration Chart is printed. Does this solve your problem? Light-induced fatigue Action Yes No 1 Go to action 2. Contact Dell.
Action Yes No 2a The task is complete. Go to action 2b. The task is complete. Contact Dell. The task is complete. Contact Dell. Action Yes No 1 The task is complete. Go to action 2. Enable the Non-Dell Toner option. a Start the Tool Box from the Dell Printer Hub or Dell Printer Management Tool, and click Service Tools on the Printer Maintenance tab. b Ensure that the On check box under Non-Dell Toner is selected.
Action Yes No 2 The task is complete. Contact Dell. Action Yes No 1 Set Screen to Fineness in the printer driver. a On the Graphics tab, set Screen to Fineness. The task is complete. Go to action 2. 2 Enable Print Page Mode in the printer driver. a On the Others tab, set Print Page Mode under Image Options: to On. The task is complete. Go to action 3. Replace the drum cartridge. a Replace the drum cartridge. See "Replacing the Drum Cartridge.
Banding Action Yes No 1 Proceed to the action corresponding to the location of the problem: Contact Dell. Locate the cause of the problem using the Pitch Configuration Chart. a Start the Tool Box from the Dell Printer Hub or Dell Printer Management Tool, and click Chart Print on the Diagnosis tab. b Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. 2 • Drum cartridge - 2 Is the cause of the problem located? • Fusing unit - 3 Replace the drum cartridge.
Wrinkled/Stained paper Action Yes No 1 The task is complete. If printing on an envelope, go to action 2. Verify that the correct print media is being used. See "Supported Paper Types." If not, use the print media recommended for the printer. Does this solve your problem? 2 Ensure that the printer is set to the envelope mode. See "Printing on Envelopes – Envelope Mode." If printing on print media other than envelopes, go to action 5. The task is complete. Go to action 3.
Action Yes No 2 The task is complete. (MPF) Go to action 3. When you use the MPF, reverse the paper and then try again. When you use any of the trays, change the paper and then try again. (trays) Contact Dell. Does this solve your problem? 3 Change the paper with another one and then try again. The task is complete. Go to action 4. The task is complete. Contact Dell. Does this solve your problem? 4 Use any of the trays in place of the MPF.
Images are skewed Action Yes No 1 The task is complete. Go to action 2. The task is complete. Go to action 3. The task is complete. Contact Dell. Action Yes No 1 The task is complete. Proceed to the action corresponding to the type of the print media being used: Adjust the paper guides properly. Does this solve your problem? 2 Use any of the trays in place of the MPF. Does this solve your problem? 3 Replace the print media with the freshly unpackaged, undamaged one.
Action Yes No 3c The task is complete. Go to action 4a. The task is complete. Go to action 3a. The task is complete. Contact Dell. Action Yes No 1 The task is complete. Proceed to the action corresponding to the type of the print media being used: Turn over the print media. Does this solve your problem? 4a Use print media that is not damp. Does this solve your problem? 4b Replace the drum cartridge. Does this solve your problem? MPF Misfeed Jam Ensure that the MPF is properly inserted.
Regi Jam (Exit Sensor On JAM) Action Yes No 1 The task is complete. Go to action 2. The task is complete. Go to action 3. The task is complete. Go to action 4. Ensure that the drum cartridge is installed correctly. Does this solve your problem? 2 Replace the drum cartridge. See "Replacing the Drum Cartridge." Does this solve your problem? 3 Ensure that the fusing unit is set properly. Does this solve your problem? 4 Replace the fusing unit, the transfer unit, and the retard roller.
Action Yes No 4 The task is complete. Go to action 5. Fan the print media. Does this solve your problem? 5 Wipe the retard roller in tray1 or the optional 550-sheet feeder where the The task is complete. multi-feed occurred with a cloth moistened with water. Contact Dell. Does this solve your problem? MPF Multi-feed Jam Action Yes No 1 - - The task is complete. Go to action 4. The task is complete. Go to action 4. The task is complete. Go to action 5.
Copy Problems Problem Action The copy is misaligned or skewed. Before loading the document(s) on the DADF, straighten the edges of the stack of the document(s). Load the document(s) correctly, and align the document guides to the document(s). A document loaded in the DADF cannot be Ensure that the DADF cover is firmly closed. copied. Ensure that the release lever is properly positioned. Vertical blanks or streaks appear on the output when scanned using the DADF. Clean the DADF glass.
Problem Action The incoming fax has blank spaces or is received in poor quality. Check your printer by making a copy. The toner cartridge may be empty. Replace the toner cartridge. See "Replacing the Toner Cartridge." A noisy phone line can cause line errors. Set the fax modem speed to a slower speed. The fax machine sending you the fax may be faulty. Some of the words on an incoming fax are stretched. The fax machine sending you the fax had a temporary document jam.
Scanning Problems Problem Action The scanner does not work. Ensure that you place the document to be scanned facing down from the document glass, or facing up in the DADF. There may not be enough available memory to hold the document you want to scan. Lower the scan resolution rate and then try scanning again. Check that the USB or Ethernet cable is connected properly. Ensure that the USB or Ethernet cable is not defective. Switch the cable with a known good cable. If necessary, replace the cable.
Problem Action Diagonal lines appear jagged when scanned If the document uses thick media, try scanning it from the document glass. using the DADF. Message appears on your computer screen: There may be a copying or printing job in progress. When the current job is • "Device can’t be set to the H/W mode you complete, try the job again. want." The selected port is currently being used. Restart your computer and try again. • "Port is being used by another program.
Problem Action Cannot scan using TWAIN or Windows Install the Desktop Experience feature on the computer. Image Acquisition (WIA) on a Windows To install Desktop Experience: Server® 2012 or Windows Server® 2012 R2 1 Click Server Manager from the Start screen. computer. The Server Manager screen appears. 2 Under Manage, click Add Roles and Features. Add Roles and Features Wizard appears. 3 Click Next to skip the Before you begin page.
Symptom Cause Action A certificate cannot be set with "Certificate Details". The validity period is invalid. The validity period of the certificate is invalid. Confirm whether the time setting of the machine is correct, and whether the validity period of the certificate has expired. The certificate path is invalid. The certificate chain (path validation) of the imported certificate may not be correctly validated.
Problem Action The printer cannot disconnect from the device even when the procedure in "Disconnecting Wi-Fi Direct Network" has been performed. The device may be automatically reconnecting to the printer. Reset the passphrase for Wi-Fi Direct and disconnect the device. See "Resetting the Passphrase." The network mode of the printer cannot be Ensure that Wi-Fi Direct is set to Disable. set to Ad-hoc mode. Wi-Fi Direct cannot be set to Enable. Ensure that the network mode is set to Infrastructure mode.
Troubleshooting Guide
Appendix Appendix.....................................................................................
Appendix Dell™ Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software program and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware.
New Zealand PTC200 Warnings General warning "The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
USA/Canada Wi-Fi Warnings Class B: FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has also been evaluated and shown compliant with the IC RF Exposure limits under mobile exposure conditions. (antennas are greater than 20cm from a person's body).
Avis : • Le présent matériel est conforme aux spécifications techniques d'Industrie Canada applicables au matériel terminal. Cette conformité est confirmée par le numéro d'enregistrement. Le sigle IC, placé devant le numéro d'enregistrement, signifie que l'enregistrement s'est effectué conformément à une déclaration de conformité et indique que les spécifications techniques d'Industrie Canada ont été respectées. Il n'implique pas qu'Industrie Canada a approuvé le matériel.
