ET 350 Monitor User’s Installation Guide Read and understand all safety information before installing and using this product.
Copyright This manual is © 3M 2002. All rights reserved. Reproduction of the contents of this copyrighted manual in whole or in part, by any means, electronic or mechanical, for any purpose, without written permission of 3M Touch Systems, a subsidiary of 3M, is prohibited.
Product safety information Intended Use The 3M DynaproTM ET 350 monitor (specifically, monitor models ET 350R, ET 350L2, and ET 350L3) is intended to provide touch screen functions when connected to a host computer in an industrial setting. The ET 350 monitor is not intended for use in hazardous locations. Warning To reduce the risk of fire or explosion which could result in serious personal injury or death: Do not install or use this product in a hazardous location.
3M Dynapro ET 350 Monitor User’s Installation Guide Warning To reduce the risk of electric shock which could result in serious personal injury or death: Do not open the power supply in the ET 350 monitor. It contains hazardous voltages. The power supply has no user-serviceable parts or adjustments inside. Make sure that the ground potential difference between the ET 350 monitor and the host computer is less than 2V. Provide adequate strain relief for all communications and power cables.
Product safety information Warning To reduce the risks associated with electric shock and/or burnrelated injury that could result in death or serious injury and/or property damage: Do not open the power supply in the ET unit. It contains hazardous voltage/ hazardous energy. The power supply has no user-serviceable parts or adjustments inside. Avoid contact with connectors on power terminal strip unless the power has been disconnected. Avoid exposed electrical contacts inside the ET unit.
Renseignements sur la sécurité du produit Utilisation Le moniteur 3M DynaproTM ET 350 (modèles ET 350R, ET 350L2 et ET 350L3) sert à fournir des fonctions pour écran tactile lorsqu’il est branché à un ordinateur hôte dans un environnement industriel. Le moniteur ET 350 n’est pas destiné à être utilisé dans des endroits dangereux.
Guide d’installation pour utilisateur du moniteur ET 350 3M Dynapro Avertissement (suite) Afin de réduire le risque d’électrocution qui peuvent causer des blessures corporelles sérieuses ou mortelles : N’ouvrez pas l’alimentation électrique du moniteur ET 350. Il contient des voltages dangereux. L’alimentation électrique n’a pas de pièces à remplacer par l’utilisateur ou de dispositifs de réglage à l’intérieur.
Renseignements au sujet de la sécurité du produit Avertissement Pour réduire les risques de décharges électriques ou de brûlures susceptibles, faute de précaution, de causer la mort, des blessures graves et/ou des dommages matériels : Ne pas ouvrir le bloc d’alimentation du terminal ET. Il comporte des tensions dangereuses. Le bloc d’alimentation ne renferme aucune pièce ni aucun dispositif de réglage remplaçable par l’utilisateur.
Informatie productveiligheid Voorgenomen gebruik TM De 3M Dynapro ET 350 monitor (met name de modellen ET 350R, ET 350L2, en ET 350L3) dient als aanraakbeeldscherm wanneer deze is aangesloten op een hostcomputer in een industriële omgeving. De ET 350 monitor is niet bedoeld voor gebruik in gevaarlijke omgevingen. Waarschuwing Om het gevaar van persoonlijk letsel als gevolg van brand of explosies te beperken: Plaats dit apparaat niet in een gevaarlijke omgeving.
3M Dynapro ET 350 Monitor Gebruikershandleiding voor Installatie Waarschuwing (vervolg) Om het gevaar van ernstig of dodelijk persoonlijk letsel als gevolg van elektrische schokken te beperken: Maak de vermogensvoeding van de ET 350 monitor niet open. Deze bevat een gevaarlijk voltage. De vermogensvoeding bevat geen onderdelen die aanpassing of onderhoud vergen door gebruikers. Verzeker u ervan dat het voltage tussen de ET 350 monitor en de hostcomputer minder dan 2 Volt bedraagt.
Informatie productveiligheid Waarschuwing Neem het volgende in acht om de risico's van elektrische schokken en/of brandwonden te reduceren die ernstig letsel, de dood en/of schade aan eigendommen tot gevolg kunnen hebben: Maak de voedingsbron in de ET-eenheid niet open. Hierin is een gevaarlijke spanning/gevaarlijke energie aanwezig. In de voedingsbron bevinden zich geen onderdelen waaraan door de gebruiker onderhoud mag worden uitgevoerd of die door de gebruiker mogen worden afgesteld.
Produktsicherheitshinweise Einsatzbereiche TM Der Monitor 3M Dynapro ET 350 (insbesondere die Monitormodelle ET 350R, ET 350L2, und ET 350L3) bietet im Anschluss an einen Hauptrechner Kontaktbildschirmfunktionen für industrielle Anwendungsgebiete. Der Monitor ET 350 ist nicht für den Einsatz in Gefahrenzonen gedacht. Warnhinweise Maßnahmen zum Schutz vor Feuer- oder Explosionsgefahren, die zu schweren Verletzungen oder sogar zu Todesfällen führen können: Produkt nicht in Gefahrenzonen installieren.
Monitor 3M Dynapro ET 350 Montageanleitung Warnhinweise (Forts.) Maßnahmen zum Schutz vor elektrischem Schlag, der zu schwerer Körperverletzung oder Tod führen kann: Die Netzteil des Monitors ET 350 nicht öffnen, da es unter gefährlicher Spannung steht. Das Netzteil enthält keine Teile oder Einstellungsmöglichkeiten, die von Benutzern gewartet werden können. Vergewissern Sie sich, dass der Spannungsunterschied zwischen dem Monitor ET 350 und dem Hauptrechner nicht mehr als 2 V beträgt.
Produktsicherheitshinweise Warnhinweise Maßnahmen zum Schutz vor Elektroschock- bzw. Verbrennungsrisiken, die zu schweren Unfällen mit Todes- oder Verletzungsfolge bzw. Sachschäden führen können: Das Netzteil des ET-Monitors nicht öffnen, da es unter gefährlicher Stromspannung steht. Das Netzteil enthält keine Teile oder Einstellungsmöglichkeiten, die vom Benutzer gewartet werden können. Die Verbindungen auf der Klemmleiste nur berühren, wenn die Stromzufuhr unterbrochen ist.
y Informazioni per la sicurezza Applicazioni d’impiego del prodotto Il monitor 3M DynaproTM ET 350, in particolare i modelli ET 350R, ET 350L2 e ET 350L3, è destinato all'uso come monitor a schermo tattile in collegamento a un computer host in ambiente industriale. Il monitor ET 350 non è progettato per l’utilizzo in ambienti pericolosi.
Guida per l’installazione del Monitor 3M Dynapro ET 350 Avvertenza (segue...) Precauzioni per ridurre il rischio di scosse elettriche che potrebbero causare lesioni gravi o fatali: Non aprire l'alimentatore del monitor ET 350. Esso contiene parti sotto tensione elevata. L'alimentatore non contiene parti che richiedono manutenzione o regolazione da parte degli utenti. Assicurare che la differenza di potenziale tra il monitor ET 350 e il computer host sia inferiore a 2V.
Informazioni per la sicurezza Attenzione Per limitare o prevenire il rischio di scosse elettriche e/o di ustioni che potrebbero provocare incidenti gravi o mortali e/o danni alle attrezzature, attenersi alle istruzioni riportate di seguito: Non aprire l'alimentatore del monitor ET, poiché contiene componenti con una tensione e una potenza pericolose. L'alimentatore non contiene componenti interni la cui manutenzione o regolazione può essere eseguita dagli utenti.
Información de seguridad del producto Uso deseado El monitor 3M DynaproTM ET 350 (en particular, los modelos ET 350R, ET 350L2, y ET 350L3) está diseñado para proveer funciones de pantalla táctil cuando se lo conecte a una computadora central en un ambiente industrial. El monitor ET 350 no fue pensado para operar en ubicaciones peligrosas.
Monitor 3M Dynapro ET 350 - Guía de Instalación del Usuario Advertencia (continuación) Para reducir el riesgo de choque eléctrico que podría resultar en lesiones personales severas o muerte: No abra la fuente de alimentación del monitor ET 350. Contiene tensiones peligrosas. La fuente de alimentación no cuenta en su interior con partes o ajustes atendibles por el usuario. Asegúrese que la diferencia de potencial de masa entre el monitor ET 350 y la computadora central sea menor de 2V.
Información de seguridad del producto Advertencia Para disminuir los riesgos relacionados con descargas eléctricas y quemaduras, los cuales, si no se evitan, pueden ocasionar la muerte, lesiones graves o daño a la propiedad: • No abra la unidad de suministro de energía de la unidad ET, pues contiene energía o voltaje peligroso. La unidad de suministro de energía no contiene piezas a las que pueda dar servicio ni ajustar el usuario.
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Contents Before you start About the User’s Installation Guide................................. 1 Topics ........................................................................................................ 1 Warnings and cautions .............................................................................. 1 Related documents .................................................................................... 1 Terms.......................................................................................
List of Figures Figure 1: 3M Dynapro ET 350 monitor ................................................... 6 Figure 2: NEMA 4X panel gasket (comes with ET 350R) ...................... 8 Figure 3: NEMA 4X hatch and extended cover (comes with ET 350L3) 9 Figure 4: Moisture Deflector option....................................................... 11 Figure 5: Connectors: ET 350 monitor (without KVM extender) ......... 14 Figure 6: Connecting AC power cable wires to connectors...................
BEFORE YOU START About the User’s Installation Guide Topics This manual is written for system integrators and day-to-day users of the 3M DynaproTM ET 350 monitor.
3M Dynapro ET 350 Monitor User’s Installation Guide Software guides The ET 350 monitor User’s Installation Guide explains how to install touch screen software that will run with operating systems supported by the ET 350 (see Chapter 2). For information on how to customize the software, refer to one of the following manuals. Both of these software guides may be downloaded from the 3M Touch Systems web site (www.3Mtouch.com).
Before you start: About the User’s Installation Guide Product support Registration Register your 3M Dynapro ET 350 monitor by mailing the postage-paid Product Registration Card. It detaches from the Warranty Card that came with your unit. The Product Registration Card may also be faxed to 3M Touch Systems (604-521-4629). Returning products All returned 3M Dynapro industrial products must be accompanied by a Service Return Authorization (SRA) number. For details, contact 3M Touch Systems customer service.
CHAPTER 1 Introducing the ET 350 monitor About the chapter This chapter provides the following information: Basic and model-specific packing lists for the ET 350 monitor Standard features of the ET 350 monitor Distinctive features of each ET 350 monitor model Options for the ET 350 monitor Packing lists The basics The ET 350 monitor will arrive with the following items. Inspect the monitor for shipping damage and verify the contents of the box against this list: 3M Dynapro ET 350 monitor.
3M Dynapro ET 350 Monitor User’s Installation Guide ET 350L3 monitor (hatch) NEMA 4X hatch and extended hatch cover NEMA 4X hatch gasket Cable fitting components Screws Clear, flexible insulator Instructions for installing the NEMA 4X hatch The packing list for the KVM extender option appears on page 10. Standard features The ET 350 monitor is an industrial flat-panel monitor with an integrated MicroTouch NFI touch screen with TouchSurround.
Chapter 1: Introducing the ET 350 monitor The touch screen consists of the display area and the TouchSurround (Figure 1). Touches in the display area emulate the movements and actions of a mouse, and you can use your finger like a pointer. The TouchSurround can emulate keys on a keyboard. The MicroTouch NFI touch screen provides highly accurate and clear optics, is extremely durable, and can be operated accurately with gloves.
3M Dynapro ET 350 Monitor User’s Installation Guide Distinctive features of each model All ET 350 monitor units have the standard features described above. The distinctive features of each model are described below and summarized in Table A. ET 350R monitor (NEMA 4X panel gasket) The ET 350R monitor has a UL Recognized component mark. It comes with a gasket that mounts between the monitor and a wall or panel (Figure 2).
Chapter 1: Introducing the ET 350 monitor Figure 3: NEMA 4X hatch and extended cover (comes with ET 350L3) Table A: Summary of features of each ET 350 model Model Distinctive features ET 350R • • This model comes with: • Panel gasket • Screws and washers • Power cable • Installation instructions • Note: On-site inspection is required to verify pollution degree suitability of the ET 350R and that the installation complies with federal and local electrical codes.
3M Dynapro ET 350 Monitor User’s Installation Guide Options There are three types of options that may be ordered for the ET 350 monitor (not including mounting options, which are discussed on page 11): Keyboard, video, and mouse (KVM) extender (single or dual) option Fixed field wiring The 3M Dynapro Moisture Deflector Table B summarizes the options that are available for the ET 350 monitor models.
Chapter 1: Introducing the ET 350 monitor Moisture Deflector The Moisture Deflector is a durable plastic component that surrounds the touch screen display of the monitor and offers protection to the monitor from moisture that might collect on the unit. The Moisture Deflector option can be supplied only when ordering an ET 350 monitor. It cannot be added to the monitor later. Figure 4: Moisture Deflector option For guidelines on mounting the ET 350 monitor with Moisture Deflector, see page 29.
3M Dynapro ET 350 Monitor User’s Installation Guide Table C summarizes the mounting possibilities for each of the ET 350 monitor models. Table C: Mounting possibilities for ET 350 monitor models Monitor Model NEMA hatch NEMA panel Desktop stand Rack mount Boom mount ET 350R Option Standard Option Option Option ET 350L2 n/a n/a Option n/a n/a ET 350L3 Standard n/a Option n/a n/a For more information about the mounting kits, see “Step 8: Mount monitor” on page 28.
CHAPTER 2 Installing the monitor About the chapter This chapter provides pre-installation recommendations and step-by-step instructions for installing the ET 350 monitor. Installation summary These steps outline a typical installation procedure for the ET 350 monitor. While most installations will follow these steps, your specific installation may differ. Here is a summary of the steps for installing the ET 350 monitor: 1. Connect video signal cable 2.
3M Dynapro ET 350 Monitor User’s Installation Guide Before installing Before beginning to install the ET 350 monitor, consider the following recommendations: Get the latest video driver for your host computer’s video adapter card. To find out if your driver is the most current one, check the web site of the video adapter’s manufacturer. Check the host computer’s monitor settings to make sure that the resolution is not greater than 1024 x 768.
Chapter 2: Installing the monitor Important • To reduce the risk of voiding FCC and CE compliance and reducing the performance of the ET 350 monitor, when making your own cable, reduce the sensitivity of the ET 350 monitor to electrical and radio frequency noise by connecting the cable shield to the connector shield (360º shield) on both ends of the cable. • Before attaching or removing communication cables, disconnect power to the ET 350 monitor.
3M Dynapro ET 350 Monitor User’s Installation Guide Important To reduce the risk of voiding FCC and CE compliance and reducing the performance of the ET 350 monitor, when making your own cable, reduce the sensitivity of the ET 350 monitor to electrical and radio frequency noise by connecting the cable shield to the connector shield (360º shield) on both ends of the cable. 3. Connect the other end of the serial cable to the serial port on the computer. 4.
Chapter 2: Installing the monitor To connect the AC power cable: 1. If the monitor has a hatch, make sure that the hatch is open (it should have been opened when connecting the video cable). The hatch must be open to access connectors. 2. Connect the power cable to the socket on the side of the monitor. 3. Connect the other end of the cable to a standard 15-ampere (or less) branch circuit.
3M Dynapro ET 350 Monitor User’s Installation Guide 6. Using a 1/8-inch flathead screwdriver, turn the terminal block’s screw clockwise until the neutral cable wire is firmly attached to the ET 350 monitor. 7. Repeat (5) and (6) for the ground and line cable wires and then tighten the screws on the terminal block to a torque of 10 inchpounds. 8. Fasten a cable tie around the three wires at about one inch from the terminal block (Figure 7).
Chapter 2: Installing the monitor . Figure 8: Connecting DC power cable wires to connectors 6. Using a 1/8-inch flathead screwdriver, turn the screw on the terminal strip clockwise until the negative cable wire is firmly attached. 7. Repeat steps (5) and (6) for the “ground” and DC+ cable wires and then tighten screws on the terminal block to a torque of 10 inchpounds. 8. Fasten a cable tie around the three wires at about one inch from the terminal block (Figure 7). 9.
3M Dynapro ET 350 Monitor User’s Installation Guide Table D: Summary of on-screen display controls Symbol Name Function of the control Menu To start up the on-screen display menus and to move through the menu options. Left To move through main menu icons (PC, OSD, Utility, and Auto) and to decrease setting values. Right To move through main menu icons (PC, OSD, Utility, and Auto) and to increase setting values. Exit To exit the on-screen display menus. Changes are saved automatically.
Chapter 2: Installing the monitor Figure 10: Auto display setup 3. Press 1 once. The display settings are automatically optimized. Manually adjusting display settings If the auto display setup settings are not suitable for your application, you can make manual adjustments to the display settings. Follow these steps: 1. Press 1 once. The control menu appears on the screen (Figure 9) and the PC icon at the top of the on-screen display is selected.
3M Dynapro ET 350 Monitor User’s Installation Guide Other on-screen display options The most commonly used on-screen display options are those that appear under the PC and Auto icons. Other on-screen options that can be set using the controls are summarized below. OSD (on screen display) menu The settings in the OSD menu permit you to change the position and appearance of OSD menus, the duration of a display before timeout, and the language (English or Korean) of the OSD menus.
Chapter 2: Installing the monitor 3. Follow the screen prompts to install the driver and then follow the on- screen instructions of the Setup Wizard. Note: When the Baseline dialog box appears, select Skip. When the Linearization Data Download dialog box appears, select Skip. Baseline and linearization data are built into the monitor at the factory. 4. When the Setup Wizard finishes, an Install Successful window appears. Installing the drivers for Windows NT 4.
3M Dynapro ET 350 Monitor User’s Installation Guide f. Click Yes in reply to the question: Are you sure you want to use this driver? The Update Device Driver Wizard appears. g. Insert your CD-ROM for the Windows 98 operating system. (If the CD-ROM welcome page appears, close it so you can see the Wizard dialog box.) h. Click Next in the Wizard dialog box and, after a message appears confirming that the Windows operating system has finished its task, click Finish. i.
Chapter 2: Installing the monitor To import the standard TouchSurround definition for Windows NT 4.0 and Windows 9X operating systems, follow these steps: 1. Select the Windows Start button, select Programs, and then select Command Prompt. 2. At the command prompt, type CD\TOUCH\NT for Windows NT CD\TOUCH\W9X for Windows 9X 3. Type TOUCHINI /i350.ini where 350.ini is the standard button definition file. (Note: There is a space between TOUCHINI and the forward slash.
3M Dynapro ET 350 Monitor User’s Installation Guide If the ET 350 monitor is running an application or is in a setting in which unintentionally activating a button on the touch screen might have harmful consequences for people or equipment, 3M Touch Systems recommends creating a “safe touch” setting.
Chapter 2: Installing the monitor 6. Select OK. 7. If your ET unit has a display power management system (DPMS), that is configurable from the display’s on-screen menu options, make sure that it is turned on. For details on how to check DPMS, see “Utility menu” on page 22. Safe touch for Windows 9X operating system To apply a safe touch setting with a Windows 9X operating system, follow these steps: 1.
3M Dynapro ET 350 Monitor User’s Installation Guide Step 7: Close enclosure and hatch Close enclosure When you are finished adjusting the display settings, close the enclosure: 1. Close the bezel assembly and lock the latch screw with the Allen key. 2. If applicable, replace the four security screws. Tighten the screws to a torque of 10 inch-pounds. Close hatch To close the hatch, insert the four #6-32 Phillips screws loosely. Using a No.
Chapter 2: Installing the monitor Important If security screws are used, the operator will not be able to access the enclosure without a security screwdriver. This means that the operator may be unable to perform such tasks as changing display settings. The locations for attaching the security screws are shown in Figure 13 on page 38. Mounting the ET 350 monitor with Moisture Deflector The ET 350 monitor with Moisture Deflector comes with four sealing screws fastened to the back of the unit.
CHAPTER 3 Maintaining the monitor About the chapter This chapter describes how to: Clean the touch screen and enclosure Replace backlights Replace the fuse Check gaskets for damage or improper functioning Maintain the ET 350 monitor with Moisture Deflector Warning To reduce the risk of electric shock which could result in serious personal injury or death, do not open the power supply in the ET 350 monitor. It contains hazardous voltages.
3M Dynapro ET 350 Monitor User’s Installation Guide Cleaning the enclosure Use a 50 percent solution of alcohol (ethanol or isopropanol) in water on a cotton gauze pad or soft cotton cloth to clean the enclosure. Be sure to apply the alcohol solution to the cloth only, not directly to the enclosure.
Chapter 3: Maintaining the monitor 5. While gently pressing the fuse holder, turn the screwdriver counterclockwise. The fuse holder will pop out of the ET 350 monitor. 6. Remove the fuse holder with the fuse. 7. Detach the fuse from the fuse holder by pulling on it gently.
3M Dynapro ET 350 Monitor User’s Installation Guide Maintaining the ET 350 monitor with Moisture Deflector The Moisture Deflector is made of durable plastic and, like other 3M Dynapro components, is designed to function in rugged conditions. It is not indestructible, however. Follow these guidelines to extend its life and help ensure optimal performance: Before starting the ET 350 monitor with Moisture Deflector, make sure that the temperature is at least 0ºC.
CHAPTER 4 TouchSurround and graphic underlay About the chapter This chapter describes: The function of the TouchSurround and graphic underlay How to get a custom underlay How to replace the underlay Warning To reduce the risk of electric shock which could result in serious personal injury or death, do not open the power supply in the ET 350 monitor. It contains hazardous voltages. The power supply has no user-serviceable parts or adjustments inside.
3M Dynapro ET 350 Monitor User’s Installation Guide Creating your own graphic underlay If you need a custom graphic underlay, it is recommended that you order it from 3M Touch Systems, especially if the underlay will need to withstand temperature and humidity extremes. Important For the TouchSurround graphic underlay to withstand the same temperature and humidity extremes that the ET 350 monitor can withstand, you should not attempt to create your own underlay.
Chapter 4: TouchSurround and graphic underlay Replacing a TouchSurround graphic underlay What you will need The rest of this chapter describes how to remove the graphic underlay that came with your monitor and replace it with a new, custom underlay. To do the tasks described in this section, you will need: A clean, ESD-protected environment with a work bench. Two people: one to replace the underlay and another to support the monitor.
3M Dynapro ET 350 Monitor User’s Installation Guide 3. Put on an ESD grounding wrist strap if one is available. If a grounding wrist strap is not available, touch a grounded metal object to discharge any static charge from your body. 4. Open the enclosure. If your unit has security screws on the back of the bezel, remove them with a security screwdriver (the locations of the security screws are shown in Figure 13).
Chapter 4: TouchSurround and graphic underlay 6. Carefully disconnect the touch screen tail connector from the controller board (Figure 14). a. Gently pull out the touch screen connector’s retaining clip with two fingers. b. Gently pull the touch screen tail from the controller and through the ferrite block.
3M Dynapro ET 350 Monitor User’s Installation Guide 7. Using a 5/16-inch torque hex nut drive, remove the four display panel nuts and washers (Figure 15).
Chapter 4: TouchSurround and graphic underlay 8. Carefully slide the display pan away from the threaded studs and lift it to a vertical position, taking care not to damage the cables connected to the components on the display pan (Figure 16): a. Lift the hinge side of the display pan up from the threaded studs. b. Slide the display pan away from the other two threaded studs. c. Lift the display pan to a vertical position. 9.
3M Dynapro ET 350 Monitor User’s Installation Guide 10. Remove the underlay in stages. The underlay is larger than the opening in the sheet metal retaining frame. You can bend the underlay, but do not tear or crease it. To loosen the underlay from the glass surface, use a finger and push a corner of the underlay towards the center of the glass. As the underlay buckles and the corner comes into view, pull it up to clear the retaining frame. Repeat at each corner until the underlay is free (Figure 17).
Chapter 4: TouchSurround and graphic underlay 12. Being careful not to damage the new underlay, place it under the retaining frame in stages: slide one corner in place under the retaining frame, then bend the underlay and slide in the next corner. Continue until the underlay is in place against the surface of the glass (Figure 18). Figure 18: Placing new underlay 13. Lower the display pan to its original position over the underlay and secure it with the nuts that were removed earlier.
3M Dynapro ET 350 Monitor User’s Installation Guide 14. Gently reconnect the touch screen tail to the controller (Figure 19): a. Pull out the touch screen connector’s retaining clip. b. Slide the touch screen tail through ferrite and insert it into the connector. c. Press the retaining clip back into the controller. Figure 19: Reconnecting touch screen tail 15. Close the bezel assembly and lock it with a flat-blade screwdriver or the Allen key. 16.
CHAPTER 5 Troubleshooting About the chapter This chapter outlines problems that may occur when using the 3M Dynapro ET 350 monitor and suggests solution strategies. If problems persist after following the applicable instructions in this chapter, contact 3M Touch Systems technical support (see page 3). General problems Problem Solution Video image is unsatisfactory. • • • No video image. • • • Adjust display settings (see page 19). Try reducing the refresh rate of your graphic card’s output.
3M Dynapro ET 350 Monitor User’s Installation Guide Problem Solution ET 350 monitor does not power up when plugged in. Try the following: 1. Make sure that the power to the monitor’s power cable is turned on. 2. Make sure that the power to the host computer’s power supply is turned on. 3. Check that the power cord is properly connected at both ends. 4. Check the fuse (see “Replacing the fuse” on page 32). 5. Plug the power cable back into the monitor and restore power to the cable.
Chapter 5: Troubleshooting Touch screen driver error messages The touch screen drivers can detect error conditions that are independent of the operating system. If you see one of the following error messages, please note the number displayed with it. This will help 3M Touch Systems technical support staff to diagnose the problem (see page 3). Error message Solution 9002: Unable to communicate with touch controller. Check COM port settings and cabling. 1. Disconnect power to the controller. 2.
APPENDIX A Specifications Enclosure and cutout dimensions Imperial Metric Enclosure 14.00" high × 16.30" wide × 6.32" deep 355.60 mm high × 414.02 mm wide × 160.53 mm deep Panel cutout 12.33" high × 14.36" wide 313.18 mm high × 364.74 mm wide Mounting clearances Rear 1" Rear 25.4 mm Weight Standard: 20.5 lb. With KVM extender: 21.3 lb Standard: 9.3 kg With KVM extender: 9.
3M Dynapro ET 350 Monitor User’s Installation Guide 6.685" (169.
Appendix A: Specifications Display specifications Viewing area 11.97" (304.1 mm) horizontal 8.98" (228.1 mm) vertical 15" (381 mm) diagonal Pixel format 1024 (horizontal)× 768 (vertical) Type Active Color TFT Panel colors (up to) 16.
3M Dynapro ET 350 Monitor User’s Installation Guide Communications Port/ connector Standard monitor Description Touch screen interface to host computer Serial RS-232C compatible asynchronous serial port 9-pin female D-connector Video interface to host VGA VGA signal cable port 15-pin female VGA connector Analog RGB 0.
Appendix A: Specifications Operating conditions Condition Range Operating temperature 0°C to 50°C (32°F to 122°F) Humidity 50°C, 5% to 95% non-condensing Maximum operating altitude 6,560 feet (2,000 meters) Vibration 5 to 57 Hz 0.006 in peak displacement 58 to 2000 Hz 1.
3M Dynapro ET 350 Monitor User’s Installation Guide FCC compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide a reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Appendix A: Specifications Electromagnetic emission standards EN55022 Class A ICES-003 Class A FCC CFR 47, Part 15, Subpart B, Class A C-Tick — Australia, New Zealand Product certifications UL Information Technology Equipment — United States ET 350R monitor (with panel gasket) UL recognized component for Pollution Degree 3 environments if installed and tested with panel gasket in an enclosure that meets NEMA 4X/IP66 rating.
APPENDIX B Installing monitor with KVM extender About this appendix This appendix provides instructions for installing the ET 350 monitor with the keyboard, video, and mouse (KVM) extender option. For more information about the KVM extender, refer to the manufacturer’s manual that came with your ET 350 monitor. The KVM extender option allows the monitor to be located up to 1000 feet (300 meters) from the host computer. The KVM extender has a local unit and a remote unit.
3M Dynapro ET 350 Monitor User’s Installation Guide These jumpers (JP3, JP4, and JP5) can be set to adjust equalization of the monitor’s display to compensate for loss of image quality due to the signal passing through a long cable. Important If the length of the cable running between the local and remote units is 655 to 1000 feet (200 to 300 meters), which is the default setting for the ET 350 monitor, the jumpers should not need adjusting. To set the cable-length jumpers: 1.
Appendix B: Installing monitor with KVM extender If the length of cable between the local and remote units is near the high end of one of the ranges and you are using high-resolution video (1024 x 768), try setting jumpers for the next higher cable length. This might help improve video compensation. 5. To fine-tune the display image after setting the jumpers, adjust the Brightness and Focus rotary controls.
3M Dynapro ET 350 Monitor User’s Installation Guide 6. Remove the bracket, find the DIP-Switch on the board, and move the switch to the on position. 7. Replace the bracket and screws and close the enclosure. Step 2: Make connections To connect communications cables, follow these steps: 1. If the monitor has a hatch, the hatch must be open to access connectors. Remove the four #6-32 Phillips screws affixing the hatch to the monitor and open the hatch cover.
Appendix B: Installing monitor with KVM extender Figure 23: Connectors: ET 350 monitor with KVM extender Remaining steps Continue the installation steps in Chapter 2, beginning with Step 3 on page 16: “Step 3: Connect to power supply “Step 4: Adjust display settings “Step 5: Install software and import TouchSurround files “Step 6: Set ‘backlights saver’ and ‘safe touch’” “Step 6: Set “backlights saver” and “safe touch” “Step 7: Close enclosure and hatch “Step 8: Mount monitor 61
APPENDIX C Connector pin-outs Video signal cable connector Pin Signal 1 Red video 2 Green video 3 Blue video 4 N.C.* 5 Vertical sync. return 6 Red return 7 Green return 8 Blue return 9 N.C.* 10 Horizontal sync. return 11 N.C.* 12 N.C.* 13 Horizontal sync. 14 Vertical sync. 15 N.C.
3M Dynapro ET 350 Monitor User’s Installation Guide Serial port RS-232C connector Pin Signal Description In/Out 1 DCD N.C.* 2 RXD Receive Data OUT 3 TXD Transmit Data IN 4 DTR Data Terminal Ready IN 5 SGND Signal Ground --- 6 DSR N.C.* 7 RTS N.C.* 8 CTS N.C.* 9 RI N.C.
Appendix C: Connector pin-outs CAT 5 interconnecting cable (for KVM extender) Pin Color Function, pair 1* White/Orange TX, Pair 2 2 Orange/White RX, Pair 2 3 White/Green TX, Pair 3 4 Blue/White RX, Pair 1 5 White/Blue TX, Pair 1 6 Green/White RX, Pair 3 7 White/Brown TX, Pair 4 8* Brown/White RX, Pair 4 *Looking into the interconnect socket on either the remote or local unit, or looking at the cable from behind, Pin 1 should be on the left and Pin 8 on the right.
3M Dynapro ET 350 Monitor User’s Installation Guide Keyboard and mouse (for KVM extender) Pin Signal 1 Data 2 N.C.* 3 GND 4 +5V 5 Clock 6 N.C.* Important: To reduce the risk of voiding FCC and CE compliance and reducing the performance of the ET 350 monitor, when making your own cable, reduce the sensitivity of the ET 350 monitor to electrical and radio frequency noise by connecting the cable shield to the connector shield (360 degree shield) on both ends of the cable. *N.C.
Index A extender) 60 serial cable 15 video cable 14 AC power supply fixed field wiring 17 specifications 52 standard wiring 16 ACPI defined Connector pin-outs see Pin-outs Controls for on-screen display settings 20 2 Customer support 3 50 Cutout dimensions B D Backlights 7 replacing 32 safe touch setting 25 setting saver 25 specifications 51 DC power supply (option) connecting 18 specifications 52 Definitions Bezel defined 2 resistance to chemicals Desktop stand kit (option) 51 DIP-Switch SW1
E G Electromagnetic compatibility immunity standards 54 Gaskets, checking & cleaning Glossary Electromagnetic emission standards 55 Enclosure cleaning 32 closing 28 dimensions 49 opening 19 I Importing TouchSurround definition files 24 Error messages touch screen drivers 47 ET 350 monitor certifications 55 installing 13–29 intended use i KVM extender 10 Moisture Deflector 11 mounting 28–29 mounting kit options 11–12 packing lists 5 registering 3 returning to 3M Touch Systems safety labels iii safet
fuse 32–33 graphic underlay N Near Field Imaging (NFI).
T Terms V 2 3M Touch Systems customer support 3 returns policy 3 trademarks ii Touch screen cleaning 31 defined 2 TouchSurround.
