Dell EMC XC Core XC6515 Installation and Service Manual August 2020 Rev. 2.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Figures.......................................................................................................................................... 7 Tables..........................................................................................................................................10 Chapter 1: Revision history.......................................................................................................... 13 Chapter 2: About this document.........................................
Install the front bezel................................................................................................................................................. 54 System cover..................................................................................................................................................................... 54 Remove the system cover........................................................................................................................................
Remove the IDSDM module......................................................................................................................................96 Install the IDSDM module.......................................................................................................................................... 97 LOM riser card...................................................................................................................................................................
Supported operating systems.......................................................................................................................................130 Cooling fans specifications............................................................................................................................................130 System battery specifications......................................................................................................................................
Figures 1 Front view of 8 x 2.5-inch drive system.............................................................................................................15 2 Left control panel without optional iDRAC Quick Sync 2.0 indicator.......................................................... 16 3 Left control panel with optional iDRAC Quick Sync 2.0 indicator................................................................ 16 4 Right control panel............................................................
41 Lifting the rail frame................................................................................................................................................80 42 Removing the processor tray................................................................................................................................ 81 43 Placing the processor tray into the rail frame..................................................................................................
84 Removing a power supply unit..............................................................................................................................111 85 Installing a power supply unit............................................................................................................................... 112 86 Removing the power interposer board..............................................................................................................
Tables 10 1 Features available on the front of the system.................................................................................................. 15 2 Left control panel..................................................................................................................................................... 17 3 Decoding of ID button and Wireless button.......................................................................................................
41 Supported backplane options................................................................................................................................67 42 Memory channels..................................................................................................................................................... 72 43 Supported memory matrix.....................................................................................................................................
84 System health and system ID indicator codes................................................................................................ 140 85 iDRAC Direct LED indicator codes......................................................................................................................141 86 LCD panel features................................................................................................................................................ 142 87 Setup menu..............
1 Revision history Date Document revision Description of changes August 2020 2 Edited the following sections: ● ● ● ● ● July 2020 1 Dell EMC XC Core XC6515 system overview Initial system setup and configuration Pre-operating system management applications Jumpers and connectors Technical specifications Initial release Revision history 13
2 About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to follow while installing certain components.
3 Dell EMC XC Core XC6515 system overview The Dell EMC XC Core XC6515 system is a 1U server that supports: ● ● ● ● One AMD EPYC 7002 series processor Sixteen DIMM slots Two redundant AC power supply units 8 x 2.5 inch SAS/SATA drives NOTE: All instances of SAS, SATA drives are referred to as drives in this document, unless specified otherwise. For more information about supported drives, see the Drive specifications section.
Table 1. Features available on the front of the system (continued) Item Ports, panels, and slots Icon Description allows management of the system by using mobile devices called as OpenManage Mobile (OMM) feature. Using iDRAC Quick Sync 2 with OpenManage Mobile (OMM) aggregates hardware or firmware inventory and various system level diagnostic and error information that can be used in troubleshooting the system. For more information, see the iDRAC User's Guide available at www.dell.
Table 2. Left control panel Item Indicator, button, or connector Icon Description 1 Status LED indicators N/A Indicates the status of the system. For more information, see the Status LED indicators section. 2 System health and system ID indicator Indicates the system health. For more information, see the System health and system ID indicator codes section. NOTE: For more information about the indicator codes, see the System diagnostics and indicator codes section. Table 3.
NOTE: Press the power button to gracefully shut down an ACPI-compliant operating system. NMI button Press the Non-Maskable Interrupt (NMI) button to troubleshoot software application and device driver errors when running certain operating systems. Use the end of a paper clip to press the NMI button. NOTE: Use the NMI button only if directed to do so by qualified support personnel or by the operating system documentation.
SD vFlash media card slot The SD vFlash media card slot provides persistent on-demand local storage and a custom deployment environment that enables automation of system configuration, scripts, and imaging. One vFlash media card is supported. USB 3.0 port The USB ports are 9-pin, 3.0-compliant. These ports enable you to connect USB devices to the system. USB 2.0 port The USB ports are 4-pin, 2.0-compliant. These ports enable you to connect USB devices to the system.
Numbers on the image NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. For more information about error messages, see the Event and Error Message Reference Guide for 14th Generation Dell EMC PowerEdge Servers at www.dell.com/qrl. Right Control Panel View Figure 4. Right control panel Table 4. Right control panel Item Indicator or button 1 Power button Icon Description Indicates if the system is powered on or off.
Rear view of the system Figure 5. Rear view of the system Table 5. Rear view of the system Item Ports, panels, or slots Icon 1 Serial port Enables you to connect a serial device to the system. For more information, see the Technical Specifications section. 2 iDRAC dedicated port Enables you to remotely access iDRAC. For more information, see the iDRAC User’s Guide at www.dell.com/poweredgemanuals.
Table 5. Rear view of the system (continued) Item Ports, panels, or slots Icon Description ● If the system stops responding during POST, press and hold the system ID button (for more than five seconds) to enter the BIOS progress mode. For more information about the ports and connectors, see the Technical Specifications section. Inside the system Figure 6. Inside the system 1. 3. 5. 7. 9. 11. 13. 15.
Locating your system service information The unique Express Service Code and Service Tag is used to identify the system. The information tag is located on the front of the system rear of the system that includes system information such as Service Tag, Express Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password.
System information label The system information label is located on back side of the system cover. Figure 9.
Figure 10.
Figure 11. System tasks Figure 12.
Figure 13. XC 6515 QRL Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, refer to the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineeringDocs_Documents/en/rail-rack-matrix.pdf.
4 Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps that you must complete to set up the system and the reference guides for detailed information. Topics: • • • Setting up the system iDRAC configuration Resources to install the operating system Setting up the system Perform the steps in this procedure to set up the system. Steps 1. Unpack the system. 2. Install the system into the rack.
Table 6. Interfaces to set up the iDRAC IP address (continued) Interface Documentation links NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article www.dell.com/support/article/sln308699. Lifecycle Controller Lifecycle Controller User’s Guide at www.dell.com/ idracmanuals or for system specific Lifecycle Controller User’s Guide, go to www.dell.com/poweredgemanuals > Product Support page of your system > Manuals & documents.
Table 7. Resources to install the operating system (continued) Resource Documentation links NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article at www.dell.com/support/article/sln308699. Lifecycle Controller Lifecycle Controller User’s Guide at www.dell.com/idracmanuals or for system specific documentation, go to www.dell.com/xcseriesmanuals > Product Support page of your system > Manuals & documents.
Table 9. Options to download and install OS drivers (continued) Option Documentation NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see www.dell.com/support/article/sln308699. Downloading drivers and firmware It is recommended that you download and install the latest BIOS, drivers, and systems management firmware on the system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.
5 Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware.
System BIOS To view the System BIOS screen, power on the system, press F2, and click System Setup Main Menu > System BIOS. Table 11. System BIOS details Option Description System Information Provides information about the system such as the system model name, BIOS version, and Service Tag. Memory Settings Specifies information and options related to the installed memory. Processor Settings Specifies information and options related to the processor such as speed and cache size.
Table 12. System Information details (continued) Option Description DXIO Version Specifies the DXIO firmware version. Memory settings To view the Memory Settings screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Memory Settings. Table 13. Memory Settings details Option Description System Memory Size Specifies the memory size in the system. System Memory Type Specifies the type of memory that is installed in the system.
Table 14. Memory Settings details (continued) Option Description Correctable Error Logging Enables or disables correctable error logging. This option is set to Enabled by default. Processor settings To view the Processor Settings screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Processor Settings. Table 15. Processor Settings details Option Description Logical Processor Each processor core supports up to two logical processors.
Table 16. Processor n details Option Description Family-Model-Stepping Specifies the family, model, and stepping of the processor as defined by AMD. Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. Microcode Specifies the processor microcode version.
● UEFI: The Unified Extensible Firmware Interface (UEFI) is a new interface between operating systems and platform firmware. The interface consists of data tables with platform related information, boot and runtime service calls that are available to the operating system and its loader. The following benefits are available when the Boot Mode is set to UEFI: ○ Support for drive partitions larger than 2 TB. ○ Enhanced security (e.g., UEFI Secure Boot). ○ Faster boot time.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode. 3. After the system boots in the specified boot mode, go to install your operating system from that mode. Changing the boot order This section describes how to change the boot order. About this task You may have to change the boot order if you want to boot from a USB drive or an optical drive. The instructions may vary if you have selected BIOS for Boot Mode.
Table 22. PXE Device n Settings details (continued) Option Description Vlan Enables Vlan for PXE device. This option is set to Enable or Disable. This option is set to Disable by default. Vlan ID Shows the Vlan ID for the PXE device Vlan Priority Shows the Vlan Priority for the PXE device. Table 23. HTTP Device n Settings details Option Description Interface Specifies NIC interface used for the HTTP device. Protocol Specifies Protocol that is used for HTTP device.
Table 24. HTTP Device n Settings details (continued) Option Description TLS Authentication Configuration Specifies the option for TLS authentication configuration. Table 25. UEFI iSCSI Settings screen details Option Description iSCSI Initiator Name Specifies the name of the iSCSI initiator in IQN format. iSCSI Device1 Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device automatically. This is set to Disabled by default.
Table 27. Integrated Devices details (continued) Option Description by the embedded management controller. Configure the Embedded NIC1 and NIC2Embedded NIC1 option by using the NIC management utilities of the system. Embedded Video Controller Enables or disables the use of Embedded Video Controller as the primary display. When set to Enabled, the Embedded Video Controller will be the primary display even if add-in graphic cards are installed.
Table 27. Integrated Devices details (continued) Option Description Slot n: Enables or disables or only the boot driver is disabled for the PCIe slot n. This option is set to Enabled by default. Slot Bifurcation Slot Discovery Bifurcation Settings allows Platform Default Bifurcation and Manual bifurcation Control. The default is set to Platform Default Bifurcation. The slot bifurcation field is accessible when set to Manual bifurcation Control and is grayed out when set to Platform Default Bifurcation.
Table 28. Serial Communication details (continued) Option Description Redirection After Boot Enables or disables the BIOS console redirection when the operating system is loaded. This option is set to Enabled by default. System profile settings To view the System Profile Settings screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > System Profile Settings. Table 29. System Profile Settings details Option Description System Profile Sets the system profile.
System security To view the System Security screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > System Security. Table 30. System Security details Option Description CPU AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default. System Password Sets the system password.
Table 33. System Security details Option Description Power Button Enables or disables the power button on the front of the system. This option is set to Enabled by default. AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default. AC Power Recovery Delay Sets the time delay for the system to power on after AC power is restored to the system. This option is set to Immediate by default.
Table 35. System Security details Option Description Power Button Enables or disables the power button on the front of the system. This option is set to Enabled by default. AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default. UEFI Variable Access Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables are accessible in the operating system per the UEFI specification.
Table 35. System Security details (continued) Option Description Table 37. Secure Boot Custom Policy Settings screen (continued) Options Descriptions Key Database Authorized Signature Database Imports, exports, deletes, or restores entries in the Authorized Signature Database (db). Forbidden Signature Database Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx). Create passwords Use this procedure to create a system password and a set-up password.
Next steps When Password Status is set to Locked, type the system password and press Enter when prompted at reboot. NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You have three attempts to type the correct password. After the third unsuccessful attempt, the system displays an error message that the system has stopped functioning and must be turned off.
Miscellaneous settings To view the Miscellaneous Settings screen, power on the system, press F2, and click System Setup Main Menu > System BIOS > Miscellaneous Settings. Table 38. Miscellaneous Settings details Option Description System Time Enables you to set the time on the system. System Date Enables you to set the date on the system. Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes.
Device settings Device Settings enables you to configure device parameters such as storage controllers or network cards. Lifecycle controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.
6 Installing and removing system components The topics in this section contain the procedures for removing and replacing system components.
CAUTION: To ensure proper operation and cooling, all bays in the system and system fans must be always populated with a component or a blank. NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system. NOTE: While replacing the hot swappable PSU, after next server boot; the new PSU automatically updates to the same firmware and configuration of the replaced one.
You need the following tools to assemble the cables for a DC power supply unit: ● AMP 90871-1 hand-crimping tool or equivalent ● Tyco Electronics 58433-3 or equivalent ● Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding). Optional front bezel NOTE: LCD panel is optional on the front bezel. If the front bezel has an LCD panel, see LCD panel section.
Install the front bezel The procedure to install the front bezel with and without the LCD panel is the same. Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● Locate and remove the bezel key. The bezel key is part of the LCD bezel package. Steps 1. Align and insert the tabs on the bezel into the slots on the system. 2. Press the bezel until the release button clicks in place. 3. Lock the bezel. Figure 15.
Figure 16. Removing the system cover Next steps Install the system cover. Install the system cover This section describes how to install the system cover. Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● Follow the procedure listed in Before you work inside your system. ● Ensure that all internal cables are connected and routed properly, and no tools or extra parts are left inside the system. Steps 1. Align the tabs on the system cover with the guide slots on the system.
Figure 17. Installing the system cover Next steps Follow the procedure listed in After you work inside your system. Drive backplane cover Remove the drive backplane cover Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● Follow the procedure listed in the Before working inside your system. Steps 1. Slide the backplane cover in the direction of the arrows marked on the backplane cover. 2. Lift the backplane cover from the system.
Figure 18. Removing the drive backplane cover Next steps Replace the backplane cover. Install the drive backplane cover Prerequisites Follow the safety guidelines listed in the Safety instructions. Steps 1. Align the backplane cover with the guide slots on the system. 2. Slide the backplane cover toward the front of the system until the backplane cover fits into place.
Figure 19. Installing the drive backplane cover Next steps Follow the procedure listed in After you work inside your system. Air shroud Remove the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions. 2. Follow the procedure listed in the Before you work inside your system.
Figure 20. Removing the air shroud Next steps Install the air shroud. Install the air shroud Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● Follow the procedure listed in the Before working inside your system. Steps 1. Align the slot on the air shroud with the standoff on the chassis. 2. Lower the air shroud into the system until it is firmly seated. Figure 21.
Next steps Follow the procedure listed in After working inside your system. Cooling fan Remove a cooling fan Prerequisites ● ● ● ● Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Move the cables out of way to access the fan cable connector on the system board. NOTE: Observe the fan cable routing or make a note on the fan cable routing. Steps 1.
3. Press the release tabs on the fan cable connector and connect the cable to the system board. Figure 23. Installing a cooling fan Next steps 1. Install the air shroud. 2. Follow the procedure listed in After you work inside your system. Intrusion switch Remove the intrusion switch Prerequisites ● ● ● ● Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Keep the plastic scribe ready. Steps 1.
Figure 24. Removing the intrusion switch Next steps Replace the intrusion switch. Install the intrusion switch Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● Follow the procedure listed in the Before working inside your system. Steps 1. Align and slide the intrusion switch in the slot until it is firmly seated in the slot on the system. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. 2.
Figure 25. Installing the intrusion switch Next steps 1. Install the air shroud. 2. Follow the procedure listed in After working inside your system. Drives Remove a drive blank Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● If installed, Remove the front bezel. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots. Steps Press the release button, and slide the drive blank out of the drive slot. Figure 26.
Next steps Install a drive in a drive carrier or Install a drive blank. Install a drive blank Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● If installed, Remove the front bezel. Steps Insert the drive blank into the drive slot until the release button clicks into place. Figure 27. Installing a drive blank Next steps If removed, Install the front bezel. Remove a drive carrier Prerequisites ● Follow the safety guidelines listed in the Safety instructions.
Figure 28. Removing a drive carrier Next steps Install a drive carrier or Install a drive blank. Install a drive carrier Prerequisites Safety instructions CAUTION: Before removing or installing a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: Combining SAS and SATA drives in the same RAID volume is not supported.
Figure 29. Installing a drive carrier Next steps If removed, Install the front bezel. Remove a drive from a drive carrier Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● If installed, Remove the front bezel. Steps 1. Using a Phillips #1 screwdriver, remove the screws from the slide rails on the drive carrier. 2. Lift the drive out of the drive carrier. Figure 30.
Next steps Install a drive in a drive carrier. Install a drive in a drive carrier Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● If installed, Remove the front bezel. ● Remove the drive blank. NOTE: When installing a drive into the drive carrier, ensure that the screws are torqued to 4 in-lbs. Steps 1. Insert the drive into the drive carrier with the drive connector facing towards the rear of the carrier. 2.
Figure 32. 8 x 2.5-drive backplane 1. release tab 3. backplane signal cable 5. SATA_B cable connector 2. SATA_A cable connector 4. backplane 6. backplane power cable Remove the drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane. CAUTION: Note the number of each drive and temporarily label them before you remove the drive so that you can reinstall them in the same location.
Figure 33. Removing the backplane Next steps Install the drive backplane. Install the drive backplane Prerequisites 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before you work inside your system. Remove the air shroud. Remove the backplane cover. Remove all the drives. NOTE: To avoid damaging the backplane, ensure to move the control panel cables from the cable routing clips before removing the backplane.
Figure 34. Installing the drive backplane Next steps 1. 2. 3. 4. 5. 6. 7. 70 Reconnect the VGA cable to the system board. If disconnected, reconnect the optical drive power and signal cables to the drive. Reconnect all the disconnected cables to the backplane. Install all the drives. Install the backplane cover. Install the air shroud. Follow the procedure listed in After you work inside your system.
Cable routing Figure 35. Cable routing - 8 x 2.5-inch drive backplane to the mini-PERC card System memory System memory guidelines The Dell EMC XC Core XC6515 system supports DDR4 registered DIMMs (RDIMMs). System memory holds the instructions that are started by the processor. Your system memory is organized into eight channels per processor (two memory sockets per channel) for a total of 16 memory sockets per processor. In each channel, the 1st socket is marked white and the 2nd socket black.
Figure 36. Memory socket location Memory channels are organized as follows: Table 42. Memory channels Processo Channel A r Channel B Channel C Channel D Channel E Channel F Channel G Channel H AMD Slots 6 and Processor 12 Slots 5 and 11 Slots 2 and 10 Slots 1 and 9 Slots 8 and 16 Slots 7 and 15 Slots 4 and 14 Slots 3 and 13 Table 43. Supported memory matrix DIMM type RDIMM Rank type 2R Capacity 16 GB, 32 GB, 64 GB DIMM rated voltage and speed DDR4 (1.
● System profile selected (for example, Performance Optimized, or Custom [can be run at high speed or lower]) ● Maximum supported DIMM speed of the processors ● Maximum supported speed of the DIMMs NOTE: MT/s indicates DIMM speed in MegaTransfers per second. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration.
Table 46. Memory population rules (continued) Processor Configuration Memory population Memory population information specification DIMMs for best performance. Optimizer population order is not traditional for 8 and 16 DIMMs installations for dual processor.
Table 47. Supported NPS modes by Processors (continued) Model Number NPS modes supported 7502P 4, 2, 1 7402P 4, 2, 1 7302P 4, 2, 1 NOTE: NVIDIA GPU support is restricted to the processors which support NPS4. Table 48. Optimal NPS configuration Number of DIMMs per processor NPS 0/1 2 4 1 X 2 X 3 X 4 X 5 X 6 X 7 X 8 X 9 X 10 X 11 X 12 X 13 X 14 X 15 X 16 ● ● ● ● ● ● X Recommended NPS setting is marked by X that indicate optimal performance.
Table 50. Interleaving Options Based on NPSx (continued) NPSx Preferred Alternate 2 4-channel 2-channel 1 8-channel 4-channel, 2-channel 0 16-channel (dual processor) 2-channel Memory interleaving population rules ● NPS4: Two channel interleaving ○ This interleaves channel [A and B], [C and D], etc. ○ Each channel within the pair requires at least one equal memory modules populated. ○ Works with three memory modules per channel pair, non-symmetrical module is stacked on top (odd configurations).
Figure 37. Removing a memory module Next steps Install the memory module. Install a memory module Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● Follow the procedure listed in the Before you work inside your system. ● Remove the air shroud. Steps 1. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 2.
Figure 38. Installing a memory module Next steps 1. Install the air shroud. 2. Follow the procedure listed in After you work inside your system. 3. To verify if the memory module has been installed properly, press F2 and browse System Setup Main Menu > System BIOS > Memory Settings. In the Memory Settings screen, the System Memory Size must reflect the updated capacity of the installed memory. 4. If the System Memory Size is incorrect, one or more of the memory modules may not be installed properly.
Figure 39. Removing a heat sink Next steps If you are removing a faulty heat sink, replace the heat sink, if not, remove the processor. Remove the AMD processor Prerequisites WARNING: The heat sink may be hot to touch for some time after the system has been powered off. Allow the heat sink to cool before removing it. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the heat sink.
Figure 40. Removing screws on the force plate 2. Release the processor socket rail frame by lifting up the blue latches. Figure 41. Lifting the rail frame 3. Holding the blue tab on the processor tray, slide the tray out of the rail frame.
Figure 42. Removing the processor tray Next steps Replace the AMD processor. Install the AMD processor Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● Follow the procedure listed in Before you work inside your system. Steps 1. Holding the blue tab on the processor tray, slide the tray into the processor socket rail frame until firmly seated.
Figure 43. Placing the processor tray into the rail frame 2. Push the rail frame down until the blue latches lock into place. Figure 44. Closing the rail frame 3. Secure the force plate to the processor socket base by tightening the screws in the sequence 1, 2, and 3. When all three screws are fully threaded, the socket is then actuated. The three screws are tightened to a torque value of 12.0 ± 1.0 lbf-in.
Figure 45. Securing the force plate Next steps 1. Install the heat sink. 2. Install the air shroud. 3. Follow the procedure listed in After you work inside your system. Install the heat sink Prerequisites CAUTION: Never remove the heat sink from a processor unless you intend to replace the processor or system board. The heat sink is necessary to maintain proper thermal conditions. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions.
Figure 46. Installing the heat sink CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only. Dispose of the syringe after you use it. 3. Align the heat sink with the screw holes on the processor plate. The captive screws on the heat sink should align with the screw holes on the processor plate. 4.
2. Follow the procedure listed in the After you work inside your system. Expansion cards and expansion card risers NOTE: A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. Expansion card installation guidelines The following table describes the supported expansion cards: Table 51.
Figure 48. Removing the low profile left riser NOTE: For low profile riser right, first loosen the captive screw and then holding the touch points lift the riser away from the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 49. Removing the low profile right riser Next steps Install the expansion card risers.
Install the expansion card risers Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● Follow the procedure listed in the Before working inside your system. ● If removed, install the expansion cards into the expansion card risers. Steps 1. Holding the touch points, align the expansion card riser with the connector and the riser guide pin on the system board. 2. Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector.
Figure 51. Installing the low profile right riser Next steps 1. 2. 3. 4. If required, reconnect the cables to the expansion card. Install the air shroud. Follow the procedure listed in After working inside your system. Install any device drivers required for the card as described in the documentation for the card. Remove the expansion card from the expansion card riser Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions.
Figure 52. Removing an expansion card from the low profile left riser Figure 53. Removing an expansion card from the low profile right riser 3. If the expansion card is not going to be replaced, install a filler bracket and close the card retention latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system.
Figure 54. Installing filler bracket in the low profile left riser Figure 55. Installing filler bracket in the low profile right riser Next steps If applicable, install an expansion card into the expansion card riser. Install an expansion card into an expansion card riser Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● Follow the procedure listed in the Before you work inside your system.
Steps 1. Pull and lift the expansion card retention latch lock to open. 2. If installed, remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. NOTE: The numbers on the image do not depict the exact steps.
Figure 58. Installing an expansion card into a low profile left riser Figure 59. Installing an expansion card into a low profile right riser Next steps 1. 2. 3. 4. If applicable, connect the cables to the expansion card. Install the air shroud. Follow the procedure listed in After you work inside your system. Install any device drivers required for the card as described in the documentation for the card.
MicroSD card Remove the MicsoSD card Prerequisites ● ● ● ● Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before you work inside your system. Remove the air shroud. Remove the ISDM module. Steps 1. Locate the MicroSD card slot on the IDSDM module, and press the card to partially release it from the slot. For more information on the slot location, see System board jumpers and connectors section. 2. Hold the MicroSD card and remove it from the slot..
Steps 1. Locate the MicroSD card slot on the IDSDM module. Orient the MicroSD card appropriately and insert the contact-pin end of the card into the slot. To locate IDSDM, see the System board jumpers and connectors section. NOTE: The slot is keyed to ensure correct insertion of the card. 2. Press the card into the slot to lock it into place. Figure 61. Installing the MicroSD card Next steps 1. Install the IDSDM module. 2. Install the air shroud. 3.
Figure 62. Removing the M.2 SSD module Next steps Install the M.2 SSD module Prerequisites ● ● ● ● Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before working inside your system. Remove the air shroud. Remove the BOSS card. NOTE: The procedure to remove the BOSS card is similar to the removing an expansion card. Steps 1. Align the M.2 SSD module at an angle with the connector on the BOSS card. 2. Insert the M.
Figure 63. Installing the M.2 SSD module Next steps 1. Install the BOSS card. NOTE: The procedure to install the BOSS card is similar to removing an expansion card. 2. Install the air shroud. 3. Follow the procedure listed in the After you work inside your system. IDSDM module Remove the IDSDM module Prerequisites ● ● ● ● Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before you work inside your system. Remove the air shroud.
Figure 64. Removing the IDSDM module Next steps Install the IDSDM module. Install the IDSDM module Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● Follow the procedure listed in the Before you work inside your system. ● Remove the air shroud. Steps 1. Locate the IDSDM connector on the system board. To locate IDSDM, see the System board jumpers and connectors section. 2. Align IDSDM module with the connector on the system board. 3.
Figure 65. Installing the IDSDM module Next steps 1. Install the MicroSD card. NOTE: Reinstall the MicroSD cards into the same slots based on the labels you had marked on the cards during removal. 2. Install the air shroud. 3. Follow the procedure listed in the After you work inside your system. LOM riser card Remove the LOM riser card Prerequisites ● ● ● ● Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before you work inside your system.
Figure 66. Removing the LOM riser card 5. Lift the LOM riser card out of the system. 6. Remove the LOM bracket. a. Using the Phillips #2 screwdriver, remove the screw that secures the bracket to the chassis. b. Slide the bracket out of the slot on the chassis. Figure 67. Removing the LOM riser bracket 7. If the LOM riser is not being replaced immediately, install the LOM filler bracket. a. Insert and slide the filler into the slot on the chassis. b.
Figure 68. Installing the LOM filler bracket Next steps Install the LOM riser card. Install the LOM riser card Prerequisites ● ● ● ● Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before you work inside your system. Remove the air shroud. If installed, remove the risers. Steps 1. Remove the LOM filler bracket. a. Using the Phillips #2 screwdriver, remove the screw that secures the bracket to the system. b.
Figure 69. Removing the LOM filler bracket 2. Install the LOM bracket. a. Insert and slide the LOM bracket into the slot on the system. b. Using the Phillips #2 screwdriver, secure the bracket to the system with a screw Figure 70. Installing the LOM riser bracket 3. Orient the LOM riser card to fit the Ethernet connectors or the SFP+ through the slot of the bracket. 4.
Figure 71. Installing the LOM riser card Next steps 1. If removed, install the risers. 2. Install the air shroud. 3. Follow the procedure listed in After you work inside your system. NOTE: While replacing faulty storage controller/FC/NIC card with the same type of card, after you power on the system; the new card automatically updates to the same firmware and configuration of the faulty one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at www.
Figure 72. Removing the mini PERC card cable 3. Slide out the mini PERC card to disengage from the card holder on the system board. 4. Lift the mini PERC card out of the system. Figure 73. Removing the mini PERC card Next steps Install the mini PERC card. Install the mini PERC card Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● Follow the procedure listed in Before you work inside your system.
Steps 1. Angle the mini PERC card to engage with the mini PERC card holder on the system board. 2. Lower the mini PERC card into place until the mini PERC card is firmly seated on the card holder. Figure 74. Installing the mini PERC card 3. Align the screws on the cable with the screw holes on the mini PERC card. 4. Using a Phillips #2 screwdriver, secure the cable to the mini PERC card with the screws. Figure 75. Installing the mini PERC card cable Next steps 1.
NOTE: While replacing faulty storage controller/FC/NIC card with the same type of card, after you power on the system; the new card automatically updates to the same firmware and configuration of the faulty one. For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at www.dell.com/idracmanuals System battery Replace the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed.
Figure 77. Installing the system battery Next steps 1. 2. 3. 4. Install the LOM riser card. If applicable, connect the cables to the expansion card(s). Follow the procedure listed in the After you work inside your system. Confirm that the battery is operating properly, by performing the following steps: a. b. c. d. e. f. Enter the System Setup, while booting, by pressing F2. Enter the correct time and date in the System Setup Time and Date fields. Exit the System Setup.
To locate the internal USB port on the system board, see the Jumpers and connectors section. 2. If installed, remove the USB memory key from the USB port. Figure 78. Removing the USB memory key 3. Insert the replacement USB memory key into the USB port. Figure 79. Installing the USB memory key Next steps 1. Install the air shroud. 2. Follow the procedure listed in After you work inside your system. 3. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.
VGA module Remove the VGA module Prerequisites ● ● ● ● ● ● Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before you work inside your system. Remove the front bezel. Remove the drive backplane cover. Remove the air shroud. Disconnect the VGA cable from the VGA connector on the system board. For locating the connector, see the Jumpers and connectors section. NOTE: Ensure that you note the routing of the cables as you remove them from the system board.
Steps 1. Route the VGA cable through the VGA module slot on the front of the system and slide the VGA module into the slot. 2. Align the hole on the module with the screw hole on the system. 3. Using the Phillips #1 screwdriver, secure the VGA module to the system with the screw. Figure 81. Installing the VGA module Next steps 1. Route the VGA cable and connect it to the VGA connector on the system board. For locating the connector, see the Jumpers and connectors section. 2. Install the air shroud. 3.
● If the load on the active PSU falls below 20 percent of PSU rated power wattage, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at https://www.dell.com/support/home/us/en/19/product-support/product/poweredge-r6515/overview. Remove the power supply unit blank Prerequisites Follow the safety guidelines listed in the Safety instructions.
Figure 83. Installing a power supply unit blank Remove a power supply unit Prerequisites CAUTION: The system requires one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions. Disconnect the power cable from the power outlet and from the PSU you intend to remove. Remove the cable from the strap on the PSU handle.
Next steps Replace the PSU or install the PSU blank. Install a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the PSU label. 3. Remove the PSU blank. Steps Slide the PSU into the PSU bay until the release latch snaps into place.
Power interposer board Remove the power interposer board Prerequisites ● ● ● ● Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before you work inside your system. Remove the air shroud. Remove the PSU or PSU blank. Steps 1. Using a Phillips #2 screwdriver, remove the screws securing the power interposer board (PIB) to the system. NOTE: Observe the routing of the cable as you remove it from the system. 2.
2. Using Phillips #2 screwdriver, tighten the screws to secure the PIB to the system. Figure 87. Installing the power interposer board 3. Route the cables and connect it to the system board. Next steps 1. Install the PSU. 2. Install the air shroud. 3. Follow the procedure listed in After working inside your system.
○ LOM riser card ○ Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the system. Steps 1. Using a Phillips #2 screwdriver, remove the screws securing the system board to the chassis. 2. Using the system board holder, slightly lift the system board, and then slide it toward the front of the chassis. 3. Lift the system board out of the chassis. Figure 88.
CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. 2. Holding the system board holder, lower the system board it into the system. 3. Incline the system board at an angle and align the connectors with the slots on the rear of the chassis. 4. Slide the system board towards the rear of the chassis until the connectors are firmly seated in the slots. 5. Using a Phillips #2 screwdriver, fasten the screws that secure the system board to the chassis.
b. If the service tag is not backed up in the backup flash device, enter the system service tag manually. See the Manually update the Service Tag by using System Setup section. c. Update the BIOS and iDRAC versions. Reenable the Trusted Platform Module (TPM). See the Upgrading the Trusted Platform Modulesection. 5. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the iDRAC User's Guide available at www.dell.com/idracmanuals . 6.
NOTE: If restoring the Service Tag is successful, you can check the Service Tag information in the System Information screen and compare it with the Service Tag on the system. Trusted platform module Upgrade the trusted platform module Prerequisites NOTE: ● Ensure that your operating system supports the version of the TPM being installed. ● Ensure that you download and install the latest BIOS firmware on your system. ● Ensure that the BIOS is configured to enable UEFI boot mode.
Control panel Remove the left control panel Prerequisites ● ● ● ● Follow the safety guidelines listed in the Safety instructions. Follow the procedure listed in the Before you work inside your system. If applicable, Remove the drive backplane cover Remove the air shroud. Steps 1. Disconnect the control panel cable from the system board connector. NOTE: Observe the routing of the cable as you remove it from the system. 2.
2. Align and insert the left control panel assembly in the slot on the system. 3. Using the Phillips #1 screwdriver, tighten the screws that secure the left control panel assembly. 4. Using the Phillips #1 screwdriver, tighten the screws to secure the cable cover to the system. NOTE: The numbers on the image do not depict the exact steps. The numbers are for representation of sequence. Figure 91. Installing the left control panel Next steps 1. 2. 3. 4. Replace the air shroud.
Figure 92. Removing the cable cover 2. Lift open the cable latch and disconnect the control panel cable from the connector on the system board. NOTE: Observe the routing of the cable as you remove it from the system. 3. Using the Phillips #1 screwdriver, remove the screws that secure the right control panel assembly. 4. Hold the right control panel assembly and remove it from the system. Figure 93. Removing the right control panel Next steps Install the right control panel.
Install the right control panel Prerequisites ● Follow the safety guidelines listed in the Safety instructions. ● Follow the procedure listed in the Before working inside your system. Steps 1. Route the control panel cable and VGA cable through the side wall of the system. NOTE: Route the cable properly to prevent the cable from being pinched or crimped. 2. Align and insert the right control panel assembly in the slot on the system. 3.
Figure 95. Installing the right control panel Next steps 1. 2. 3. 4. Replace the air shroud. Install the backplane cover Close and secure the cable guiding latch. Follow the procedure listed in the After working inside your system.
7 Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boardsboard in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
System board connectors Figure 96. System board connectors 1. PCI card Slot 5 3. PWRD_EN (Jumpers) 5. LOM riser card 7. Riser slot 1A/Riser slot 1B 9. System power 3 11. Fan 6 13. SATA_A/PCIE_A 15. PCIE-B 17. Processor 19. Fan 3 21. PCIE-F 23. Left control panel 25. Intrusion switch 27. System power 1 29. PIB signal 2 31. IDSDM 2. PCI card Slot 4 4. NVRAM_CLR (Jumpers) 6. Battery 8. Mini PERC 10. DIMMS for processor 12. Fan 5 14. Fan 4 16. SATA_B/PCIE_C 18. PCIE-D 20. PCIE-E 22. Fan 2 24.
33. Front backplane signal 0 35. TPM 34. DIMMS for processor 36. Front video System board jumper settings For information about resetting the password jumper to disable a password, see the Disable a forgotten password section. Table 53. System board jumper settings Jumper Setting Description PWRD_EN The BIOS password feature is enabled. The BIOS password feature is disabled. The BIOS password is now disabled and you are not allowed to set a new password.
Steps 1. Power off the system, and all the attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the system cover. 3. Move the jumper on the system board from pins 2 and 4 to pins 4 and 6. 4. Move the jumper on the system board from pins 1 and 2 to pins 2 and 3. 5. Replace the system cover. NOTE: The existing passwords are not disabled (erased) until the system boots with the jumper on pins 4 and 6.
8 Technical specifications The technical and environmental specifications of your system are outlined in this section.
Chassis dimensions Figure 97. Chassis dimensions Table 55. Dell EMCXC Core XC6515 chassis dimensions Zb * System configurations Xa Xb Y Za 8 x 2.5-inches 482.0 mm 434.0 mm 42.8 mm 606.47 mm With bezel: 35.84 mm (1.4 (23.87 inches) inches) Without bezel: 22.0 mm (0.87 inches) (18.97 inches) (17.08 inches) (1.68 inches) NOTE: * Zc 641.85 mm (25.26 inches) Zb goes to the nominal rear wall external surface where the motherboard I/O connectors reside. System weight Table 56.
Processor specifications Table 57. PowerEdge R6515 processor specifications Supported processor Number of processors supported AMD EYPC 7002 series processor One PSU specifications Table 58. PowerEdge R6515 PSU specifications PSU Class Heat dissipation (maximum) 550 W AC Platinum 2107 BTU/hr Frequency Voltage Current 50/60 Hz 100-240 V AC,autoranging 7.4 A - 3.7 A NOTE: This system is also designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 230 V.
Expansion card riser specifications The XC Core XC6515 system supports up to two PCI express (PCIe) expansion cards: Table 59. Expansion card slots supported on the system board PCIe slot Riser PCIe slot height PCIe slot length Slot width Slot 2 Riser 1A Low-profile Half-length x16 (Gen 3) Slot 3 Riser 2 Low-profile Half-length x16 (Gen 4) Memory specifications The Dell EMC XC Core XC6515 system supports the following memory specifications for optimized operation. Table 60.
Table 63. Dell EMCXC Core XC6515 system USB specifications (continued) Front USB port type Rear No. of ports USB port type Internal No. of ports USB port type No. of ports Micro USB 2.0One compliant port for iDRAC Direct NOTE: The micro USB 2.0 compliant port can only be used as an iDRAC Direct or a management port. LOM riser card specifications The XC Core XC6515 system supports up to two 10/100/1000 Mbps Network Interface Controller (NIC) ports that are located on the back panel.
Table 64. Supported front video resolution options Resolution Refresh rate (Hz) Color depth (bits) 1024 x 768 60 8, 16, 32 1280 x 800 60 8, 16, 32 1280 x 1024 60 8, 16, 32 1360 x 768 60 8, 16, 32 1440 x 900 60 8, 16, 32 Table 65.
Table 67. Operational climatic range category A3 (continued) Allowable continuous operations Humidity percent ranges (Noncondensing at all times) 8% RH with -12°C minimum dew point to 85% RH with 24°C (75.2°F) maximum dew point Operational altitude de-rating Maximum temperature is reduced by 1°C/175 meters (1.8°F/574 feet) above 900 meters (2,953 feet) Operational climatic range category A4 Table 68.
Table 70. Temperature specifications (continued) Temperature Specifications Fresh air For information about fresh air, see the Expanded operating temperature section. Maximum temperature gradient (operating and storage) 20°C/h (68°F/h) Table 71. Relative humidity specifications Relative humidity Specifications Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be noncondensing at all times. Operating 10% to 80% RH with 29°C (84.2°F) maximum dew point. Table 72.
Expanded operating temperature Table 77. Expanded operating temperature specifications Expanded operating temperature Specifications Continuous operation 5°C–40°C at 5% to 85% RH with 29°C dew point. NOTE: Outside the standard operating temperature (10°C–35°C), the system can operate continuously in temperatures as low as 5°C and as high as 40°C. For temperatures 35°C– 40°C, derate maximum allowable temperature by 1°C per 175 m (1°F per 319 ft) above 950 m (3,1171 ft).
Table 78. Particulate contamination specifications Particulate contamination Specifications Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit. NOTE: This condition applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor. NOTE: Air entering the data center must have MERV11 or MERV13 filtration.
Table 80. Thermal restriction matrix for processor and fans (continued) Configuration 8 x 2.5-inch Processor TDP Processor cTDP Max 200 W 200 W STD fan HPR heat sink 225 W 240 W HPR fan HPR heat sink 280 W 280 W HPR fan HPR HSK with DIMM Blank NOTE: To ensure proper cooling in the system with 280 W processor, memory module blank should be installed in the memory sockets that are not populated. NOTE: For 280 W processor, maximum supported ambient temperature is 30°C. Table 81.
9 System diagnostics and indicator codes The following sections contain information about the chassis LEDs and indicator codes for the XC Core XC6515 system.
Table 83. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action ● If the drives are configured in a RAID array, restart the system, and enter the host adapter configuration utility program. Temperature indicator The indicator turns solid amber if the system experiences a thermal error (for example, the ambient temperature is out of range or there is a fan failure).
Table 84. System health and system ID indicator codes (continued) System health and system ID indicator code Condition generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up. iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.
Table 86. LCD panel features Item Button or display Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item that is highlighted by the cursor. 3 Right Moves the cursor forward in one-step increments. During message scrolling: ● Press and hold the right button to increase scrolling speed. ● Release the button to stop. NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity, the display starts scrolling.
Table 88. View menu Option Description iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC9. Addresses include DNS (Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet). MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices. Name Displays the name of the Host, Model, or User String for the system. Number Displays the Asset tag or the Service tag for the system. Power Displays the power output of the system in BTU/hr or Watts.
Power supply unit indicator codes AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator. The indicator shows if power is present or if a power fault has occurred. Figure 102. AC PSU status indicator 1. AC PSU status indicator/handle Figure 103. AC PSU status indicator 1. AC PSU status indicator/handle Figure 104. AC PSU status indicator 1. AC PSU handle 2. Socket 3. Release latch Table 90.
Table 90. AC PSU status indicator codes (continued) Power indicator codes Condition Blinking green and powers off When hot-plugging a PSU, it blinks green five times at a rate of 4 Hz and powers off. This indicates a PSU mismatch due to efficiency, feature set, health status, or supported voltage. CAUTION: If two PSUs are installed, both the PSUs must have the same type of label; for example, Extended Power Performance (EPP) label.
Drive indicator codes The LEDs on the drive carrier indicates the state of each drive. Each drive carrier has two LEDs: an activity LED (green) and a status LED (bicolor, green/amber). The activity LED blinks whenever the drive is accessed. Figure 105. Drive indicators on the drive and the mid drive tray backplane 1. Drive activity LED indicator 2. Drive status LED indicator 3. Drive capacity label Figure 106. Drive indicators 1. Drive activity LED indicator 2. Drive status LED indicator 3.
Table 92. Drive indicator codes (continued) Drive status indicator code Condition Solid green Indicates that the drive is online. Blinks green for three seconds, amber for three seconds, and then powers off after six seconds Indicates that the rebuild has stopped. Using system diagnostics f you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance.
Table 94. Power-up LED sequence (continued) ○ ○ ● ○ ○ ○ ● MEM VPP EN. Waiting for MEM VPP PGs ○ ○ ● ○ ○ ● ○ MEM VDDQ EN. Waiting for MEM VDDQ PGs ○ ○ ● ○ ○ ● ● MEM VTT EN. Waiting for MEM VTT PGs ○ ○ ● ○ ● ○ ○ CPU* VCCIO and PCIe clocks EN. Waiting for CPU VCCIO PGs ○ ○ ● ○ ● ○ ● CPU* VCORE/VSA EN. Waiting for CPU* VCORE+VSA PGs ○ ○ ● ○ ● ● ○ Waiting for NDC PG ○ ○ ● ○ ● ● ● Waiting for PCH PROCPWRGD ○ ○ ● ● ○ ○ ○ CPU* PG Asserted.
Table 97. Pfault or failsafe errors LED sequence (continued) * B ○ ○ ● ● ○ 5V SW Failure * B ○ ○ ● ● ● 1.
● View status messages that inform you if tests are completed successfully. ● View error messages that inform you of issues encountered during testing. Running the Embedded system diagnostics from Boot Manager To run the embedded system diagnostics from Boot Manager: 1. As the system boots, press . 2. Using the arrow keys select System Utilities → Launch Diagnostics. 3. Wait while the Quick Tests automatically run.
4. Once the tests have been completed, you can view the results and additional information about the Results tab, the System Health tab, the Configuration tab, and the Event Log tab. 5. Close the Embedded System Diagnostics utility. 6. To leave the diagnostics, click Exit. 7. Click OK when prompted, and the system reboots. Running the Embedded System Diagnostics from the Dell Lifecycle Controller To run the embedded system diagnostics from the Dell Lifecycle Controller: 1. As the system boots, press F10.
10 Getting help Topics: • • • • Recycling or End-of-Life service information Contacting Dell Receiving automated support with SupportAssist Accessing system information by using QRL Recycling or End-of-Life service information Take back and recycling services are offered for this product in certain countries. If you want to dispose of system components, visit www.dell.com/recyclingworldwide and select the relevant country.
● Automated diagnostic collection — SupportAssist automatically collects system state information from your devices and uploads it securely to Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue. The available benefits vary depending on the Dell EMC Service entitlement purchased for your device.
11 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the product name and model, see the front of your system. 3. On the Product Support page, click Manuals & documents.
Table 98. Additional documentation resources for your system (continued) Task Managing your system Document Location For information about installing the operating system, see the operating system documentation. www.dell.com/operatingsystemmanuals For information about updating drivers and firmware, see the Methods to download firmware and drivers section in this document. www.dell.
