PowerVault NX3340 Network Attached Storage System Installation and Service Manual Regulatory Model: E39S Series Regulatory Type: E39S001 September 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: NX3340 system product overview.................................................................................7 Supported configurations.................................................................................................................................................. 7 Front view of the system...................................................................................................................................................8 Right control panel..............
System Setup..................................................................................................................................................................... 25 Viewing System Setup............................................................................................................................................... 25 System Setup details................................................................................................................................................
Air shroud............................................................................................................................................................................ 63 Removing the air shroud............................................................................................................................................63 Installing the air shroud.......................................................................................................................................
Hot spare feature.......................................................................................................................................................104 Removing a power supply unit blank.....................................................................................................................105 Installing a power supply unit blank.......................................................................................................................
1 NX3340 system product overview NX3340 system is a 1U Windows Storage Server system that supports up to: ● ● ● ● Two Intel Xeon Processor Scalable Family processors Eight 2.5 inch hard drives 24 DIMM slots Two AC redundant power supply units NOTE: All instances of SAS, SATA hard drives are referred to as drives in this document, unless specified otherwise.
Figure 1. Supported configurations 1. 3. 5. 7. Two AC PSU: 750 W SATA DVD-ROM drive or DVD +/- RW drive Two Intel Xeon Processor Scalable Family processors Up to four Network Interface Controller (NIC) ports integrated on the Network Daughter Card (NDC) 2. 4. 6. 8. 24 RDIMM @ 2666 MT/s Drive backplane (front drives) Mini PERC H730P Two OS drives Front view of the system This section describes the features available on the front of the system. Figure 2. Front view of 8 x 2.
Item Ports, panels, and slots Icon Description ● Status LED: Enables you to identify any failed hardware components. There are up to five status LEDs and an overall system health LED (Chassis health and system ID) bar. For more information, see Status LED indicators. ● Quick Sync 2 (wireless): Indicates a Quick Sync enabled system. This feature allows management of the system by using mobile devices.
Item Indicator or button Icon Description 3 iDRAC Direct LED N/A The iDRAC Direct LED indicator lights up to indicate that the iDRAC Direct port is actively connected to a device. For more information, see iDRAC Direct LED indicator codes. 4 iDRAC Direct port (MicroAB USB) The iDRAC Direct (Micro-AB USB) port enables you to access the iDRAC Direct (Micro-AB) features. For more information, see the iDRAC User’s Guide at Dell.com/idracmanuals.
Back view of the system This section describes the features available on the back of the system. Figure 5. Back view of system with 3 PCIe expansion slots Item Ports, panels, or slots Icon Description 1 PCIe expansion card slot(s) N/A The expansion slot(s) enable you to connect PCI Express expansion cards. For more information about the expansion cards that are supported on your system, see Expansion card installation guidelines on page 78.
NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the system is turned on or off. ● When the system turns off and there are no errors, LCD enters the standby mode after five minutes of inactivity. Press any button on the LCD to turn it on. ● If the LCD panel stops responding, remove the bezel and reinstall it. If the problem persists, see the Getting help section.
Option Description Select Simple to view LCD error messages in a simplified user-friendly description. For more information about error messages, see the Event and Error Message Reference Guide for 14th Generation Dell EMC PowerEdge Servers at Dell.com/openmanagemanuals > OpenManage software. Set home Select the default information to be displayed on the Home screen. See View menu on page 13 for the options and option items that can be set as the default on the Home screen.
Figure 7. Inside the system - 3 PCIe expansion risers 1. 3. 5. 7. 9. 11. 13. 15. 17. 19. right control panel cable cover backplane cover cabling latch air shroud processor 2 slot network daughter card PCIe shroud processor 1 cabling latch left control panel cable cover 2. 4. 6. 8. 10. 12. 14. 16. 18.
2 Technical specifications This section describes the technical and environmental specifications of your system.
System Xa Xb Y Za (with bezel) Za (without bezel) Zb * Zc 8 x 2.5 inch 482.0 mm 434.0 mm 42.8 mm 35.84 mm 22.0 mm 683.05 mm 721.91 (18.97 inches) (17.08 inches) (1.68 inches) (1.41 inches) (0.87 inches) (26.89 inches) (28.42 inches) NOTE: * indicates that Zb goes to the nominal rear wall external surface, where the system board I/O connectors are located. Chassis weight The maximum chassis weight is 21.9 kg (48.28 lbs).
Table 2. Memory specifications DIMM type DIMM rank DIMM capacity RDIMM Single rank 8 GB Dual processors Minimum RAM Maximum RAM 16 GB 192 GB Storage controller specifications The NX3340 system supports: ● Internal storage controller cards: PowerEdge RAID Controller (PERC) H730P Mini. ● External storage controller cards: PERC H840 and 12 GB SAS HBA. ● External storage: ○ Two external enclosures for clustering: 12 Gbp/s MD JBOD - MD1400, MD1420, and SC Series.
Serial connector The NX3340 system supports one serial connector on the back panel. This port is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant. VGA ports The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The NX3340 system supports one 15-pin VGA port on the front and back of the system. Video specifications The NX3340 system supports integrated VGA controller with 4 MB SPI capacity. Table 3.
Maximum shock Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 40 G for up to 2.3 ms Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms Altitude Operating 3,048 m (10,000 ft) Storage 12,000 m (39,370 ft) Operating temperature de-rating Up to 35 °C (95 °F) Maximum temperature is reduced by 1°C/300 m (33.8°F/984.
Particulate and gaseous contamination specifications This section defines the limitations that help avoid any equipment damage or failure from particulate and gaseous contamination. If the levels of particulate or gaseous pollution exceed the specified limitations and result in equipment damage or failure, you may need to rectify the environmental conditions. Remediation of environmental conditions is the responsibility of the customer.
3 Initial system setup and configuration This section describes how to install your system, configure it using iDRAC, and how to reinstall the NAS operating system. Topics: • • • Setting up your system iDRAC configuration Reinstalling the operating system using a DVD Setting up your system Follow these procedures to set up the system and configure the iDRAC IP address for system management. 1. Unpack the system. 2. If applicable, install the system into the rack. 3. Connect any peripherals to the system.
● as a Lightweight Directory Access Protocol (LDAP) user account ● Single sign-on or a Smart Card Use the iDRAC secure default password available on the system Information tag. NOTE: You must have iDRAC credentials to log in to iDRAC For more information, see the Integrated Dell Remote Access Control User's Guide located at www.dell.com/idracmanuals. You can also access iDRAC using RACADM. For more information, see the RACADM Command Line Interface Reference Guide located at www.Dell.com/idracmanuals.
14. In the Warning screen, select Confirm and click Yes. 15. When the message appears that the virtual disk was created successfully, click OK. 16. Click Back two times to return to the Configuration Utility Main Menu. 17. Click Virtual Disk Management. 18. Verify that both the newly-created OS partition and the existing data partitions are present. 19. Click Back to return to the Configuration Utility Main Menu. 20. Click Controller Management. 21. For Select Boot Device select OS Partition. 22.
15. In the Where do you want to install Storage Server? option, select the 140 GB drive that was created in the OS partition recovery steps. NOTE: Do not select an existing data drive for OS installation. Make sure the drive selected is the new OS drive created for this purpose. 16. In the OS Target-Drive option select Unallocated Space (the default) and click Next. The installation begins and takes 60 - 90 minutes to complete. Errors encountered are flagged on the front panel LCD of your device. 17.
4 Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. System Setup details The System Setup Main Menu screen provides the following options. NOTE: The NX Series systems support only BIOS mode. Do not change the boot mode to UEFI because the system will not load the appliance OS when in UEFI mode. Option Description System BIOS Enables you to configure BIOS settings.
Option Description SATA Settings Specifies options to enable or disable the integrated SATA controller and ports. Boot Settings Specifies options to choose the Boot mode and allows you to modify the boot settings. Network Settings Specifies options to manage the network settings and boot protocols. Legacy network settings are managed from the Device Settings menu. Integrated Devices Specifies options to manage integrated device controllers and ports, specifies related features and options.
Option Description System Service Tag Specifies the system Service Tag. System Manufacturer Specifies the name of the system manufacturer. System Manufacturer Contact Information Specifies the contact information of the system manufacturer. System CPLD Version Specifies the current version of the system complex programmable logic device (CPLD) firmware. UEFI Compliance Version Specifies the UEFI compliance level of the system firmware.
Option Description Memory Operating Mode Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Multi Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode. This option is set to Optimizer Mode by default. NOTE: The Memory Operating Mode option can have different default and available options based on the memory configuration of your system. NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient.
Option Description The options available are Maximum data rate, 10.4 GT/s, and 9.6 GT/s. This option is set to Maximum data rate by default. Maximum data rate indicates that the BIOS runs the communication links at the maximum frequency supported by the processors. You can also select specific frequencies that the processors support, which can vary. For best performance, you should select Maximum data rate.
Option Description Option Description Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable SATA and PCIe RAID mode on your system. NOTE: PowerVault NAS systems do not support HDDs connected to SATA ports or SATA RAID Mode. NAS systems support only the PERC RAID Controller.
Boot Settings You can use the Boot Settings screen to set the boot mode to BIOS and to specify the boot order. Viewing Boot Settings To view the Boot Settings screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of your system. Figure 10.
Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller, integrated RAID controller, and the USB ports. Viewing Integrated Devices To view the Integrated Devices screen, perform the following steps: Steps 1. Turn on, or restart your system. 2.
Option Description embedded video will then be disabled right before the operating system boots. This option is set to Enabled by default. NOTE: When there are multiple add-in graphic cards installed in the system, the first card discovered during PCI enumeration is selected as the primary video. You might have to re-arrange the cards in the slots in order to control which card is the primary video. Current State of Embedded Video Controller Displays the current state of the embedded video controller.
Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port. Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
Option Description Redirection After Enables or disables the BIOS console redirection when the operating system is loaded. This option is set Boot to Enabled by default. System Profile Settings You can use the System Profile Settings screen to enable specific system performance settings such as power management. Viewing System Profile Settings To view the System Profile Settings screen, perform the following steps: Steps 1. Turn on, or restart your system. 2.
Option Description Uncore Frequency Enables you to select the Processor Uncore Frequency option. Energy Efficient Policy Number of Turbo Boost Enabled Cores for Processor 1 Monitor/Mwait Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime. The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy option. Enables you to select the Energy Efficient Policy option.
System Security Settings details The System Security Settings screen provides the following options. Option Description In-Band Manageability Interface When set to Disabled, this setting will hide the Management Engine's (ME), HECI devices, and the system's IPMI devices from the operating system. This prevents the operating system from changing the ME power capping settings, and blocks access to all in-band management tools. All management should be managed through out-of-band.
Option Description Secure Boot Mode Configures how the BIOS uses the Secure Boot Policy Objects (PK, KEK, db, dbx). If the current mode is set to Deployed Mode, the available options are User Mode and Deployed Mode. If the current mode is set to User Mode, the available options are User Mode, Audit Mode, and Deployed Mode. ● User Mode — In User Mode, PK must be installed, and BIOS performs signature verification on programmatic attempts to update policy objects.
Next steps When Password Status is set to Locked, type the system password and press Enter when prompted at reboot. NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You have three attempts to type the correct password. After the third unsuccessful attempt, the system displays an error message that the system has stopped functioning and must be turned off.
2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click Miscellaneous Settings. Miscellaneous Settings details The Miscellaneous Settings screen provides the following options. NOTE: The NX3340 system does not support UEFI mode.
Dell Lifecycle Controller Dell Lifecycle Controller provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. Lifecycle Controller is delivered as part of the iDRAC solution. Embedded systems management The Dell Lifecycle Controller provides advanced embedded systems management throughout the lifecycle of the system.
One-shot BIOS boot menu Use the One-shot BIOS boot menu to select the device from which to boot. System Utilities System Utilities contains the following utilities that can be launched: ● Launch Diagnostics ● BIOS Update File Explorer ● Reboot System PXE boot You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems, remotely. To access the PXE boot option, boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup.
5 Diagnostics and indicators The following sections contain information about the indicator codes for the NX3340 and instructions for running the Embedded System Diagnostics program. Topics: • • Chassis LEDs Dell EMC Embedded System Diagnostics Chassis LEDs The following pages contain the information about the chassis LEDs. Status LED indicators NOTE: The indicators display solid amber if any error occurs. Table 5.
Table 5. Status LED indicators and descriptions (continued) Icon Description Condition Corrective action NOTE: For more information about the supported PCIe cards, see the Expansion card installation guidelines section. Drive indicator codes Each drive carrier has an activity LED indicator and a status LED indicator. The indicators provide information about the current status of the drive. The activity LED indicator indicates whether the drive is currently in use or not.
System health and system ID indicator codes The system health and system ID indicator is located on the left control panel of your system. Figure 12. System health and system ID indicators System health and system ID indicator code Condition Solid blue Indicates that the system is turned on, system is healthy, and system ID mode is not active. Press the system health and system ID button to switch to system ID mode. Blinking blue Indicates that the system ID mode is active.
Status Condition Link indicator is amber and activity indicator is blinking green The NIC is connected to a valid network at less than its maximum port speed and data is being sent or received. Link indicator is green and activity indicator is off The NIC is connected to a valid network at its maximum port speed and data is not being sent or received.
iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem. iDRAC Direct LED indicator is located below the iDRAC Direct port on the right control panel. You can configure iDRAC Direct using a USB to micro USB (type AB) cable, which you can connect to your laptop or tablet.
Dell EMC Embedded System Diagnostics NOTE: The Dell EMC Embedded System Diagnostics is also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics.
6 Jumpers and connectors This section provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
Table 6. System board jumpers and connectors Item Connector Description 1. P_RG1_CP Right panel connector 2. J_WS_PWRBTN Power button connector 3. J_INTRUSION_DET1 Intrusion switch connector 4. J_FAN1U_2 Cooling fan connector 5. CPU2 Processor socket 2 6. J_BATT_SIG Battery signal connector 7. J_BATT_PWR Battery power connector 8. CP Left control panel connector 9. B6, B12, B5, B11, B4, B10, B7, B1, B8, B2, B9, B3 Memory module sockets 10.
System board jumper settings For information on resetting the password jumper to disable a password, see the Disabling forgotten password on page 53 section. Table 7. System board jumper settings Jumper Setting PWRD_EN Description The BIOS password feature is enabled. The BIOS password feature is disabled. iDRAC local access is unlocked at next AC power cycle. iDRAC password reset is enabled in F2 iDRAC settings menu. NVRAM_CLR The BIOS configuration settings are retained at system boot.
7 Installing and removing system components The following sections contain procedures for removing and replacing system components.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system. Before working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Power off the system and all attached peripherals. 2. Disconnect the system from the electrical outlet, and disconnect the peripherals. 3. If applicable, remove the system from the rack. For more information, see the Rail Installation Guide at www.Dell.
Removing the front bezel To remove the front bezel: Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Unlock the bezel using the bezel key. 2. Press the release button, and pull the left end of the bezel. 3. Unhook the right end, and remove the bezel. NOTE: The images shown here are for representation only and the actual configuration of your system may vary. Figure 17.
Figure 18. Installing the front bezel System cover The system cover provides security for the entire system and also helps in maintaining proper air flow inside the system. Removing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Turn off the system, including any attached peripherals. 3. Disconnect the system from the electrical outlet and disconnect the peripherals. Steps 1.
Figure 19. Removing the system cover Installing the system cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Ensure that all internal cables are routed correctly and connected, and no tools or extra parts are left inside the system. Steps 1. Align the tabs on the system cover with the guide slots on the system. 2. Push the system cover latch down.
Figure 20. Installing the system cover Next steps 1. Reconnect the peripherals and connect the system to the electrical outlet. 2. Turn on the system, including any attached peripherals. Backplane cover This section contains information about the removal and installation of the backplane cover. Removing the backplane cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedures in Before working inside your system. Steps 1.
Figure 21. Removing the backplane cover NOTE: The images shown here are for representation only and the actual configuration of your system may vary. Installing the backplane cover Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedures in Before working inside your system. Steps 1. Align the tabs on the backplane cover with the guide slots on the system. 2. Slide the backplane cover toward the front of the system until the cover locks into place.
Figure 22. Installing the backplane cover NOTE: The images shown here are for representation only and the actual configuration of your system may vary. Next steps Follow the procedure listed in After working inside your system. Inside the system NOTE: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 23. Inside the system - 3 PCIe expansion risers 1. 3. 5. 7. 9. 11. 13. 15. 17. 19. 62 right control panel cable cover backplane cover cabling latch air shroud processor 2 slot network daughter card PCIe shroud processor 1 cabling latch left control panel cable cover Installing and removing system components 2. 4. 6. 8. 10. 12. 14. 16. 18.
Air shroud The air shroud directs airflow across the entire system. It prevents the system from overheating by maintaining uniform airflow inside the system. Removing the air shroud Prerequisites CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedures in Before working inside your system.
Steps 1. Align the tabs on the air shroud with the slots on the system. 2. Lower the air shroud into the system until it is firmly seated. When firmly seated, the memory socket numbers marked on the air shroud align with the respective memory sockets. NOTE: The images shown here are for representation only and the actual configuration of your system may vary. Figure 25. Installing the air shroud Next steps Follow the procedure listed in After working in your system.
1. Follow the safety guidelines listed in Safety instructions. 2. Remove the air shroud. Steps 1. Holding the touch points on the cooling fan, lift the fan to disconnect the connector on the fan from the connector on the system board. 2. Lift the fan out of the system. NOTE: The images shown here are for representation only and the actual configuration of your system may vary. Figure 26. Removing the cooling fan Next steps If applicable, install the cooling fan.
Figure 27. Installing the cooling fan Next steps Install the air shroud. System memory The system supports DDR4 registered DIMM (RDIMMs) slots. System memory holds the instructions that are executed by the processor. NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Figure 28. System memory view Memory channels are organized as follows: Table 8.
NOTE: MT/s indicates DIMM speed in MegaTransfers per second. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration. The following are the recommended guidelines for installing memory modules: ● ● ● ● ● All DIMMs must be DDR4. x4 and x8 DRAM based memory modules can be mixed. Up to two RDIMMs can be populated per channel regardless of rank count.
Table 9. Memory operating modes (continued) Memory Operating Mode Description moved to the spare area to prevent errors from causing an uncorrectable failure. Requires two or more ranks to be populated in each channel. Multi Rank Spare Mode Multi Rank Spare Mode allocates two ranks per channel as a spare. If excessive correctable errors occur in a rank or channel, while the operating system is running, they are moved to the spare area to prevent errors from causing an uncorrectable failure.
Table 10. Memory population rules (continued) Processor Configuration Memory population Memory population information ○ For 8 DIMMs: A1, A2, A4, A5, A7, A8, A10, A11 Mirror population order {1, 2, 3, 4, 5, 6} {7, 8, 9, 10, 11, 12} Mirroring is supported with 6 or 12 DIMMs per processor. Single rank sparing population order 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 ● DIMMs must be populated in the order specified. ● Requires two ranks or more per channel.
Removing a memory module Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedures in Before working inside your system. 3. If applicable, remove the air shroud. WARNING: Allow the memory modules to cool after you power off the system. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or flex the memory module. You must insert both ends of the memory module simultaneously. 2. Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket. 3.
Processors and heat sinks The processor controls memory, peripheral interfaces, and other components of the system. The system can have more than one processor configuration. The heat sink absorbs the heat that is generated by the processor and helps the processor to maintain its optimal temperature level. Removing a processor and heat sink module Prerequisites WARNING: The heat sink may be hot to touch for some time after the system has been turned off. Allow the heat sink to cool before removing it. 1.
Removing the processor from the processor and heat sink module Prerequisites NOTE: Only remove the processor from the processor and heat sink module if you are replacing the processor or heat sink. This procedure is not required when replacing a system board. 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedures in Before working inside your system. Remove the air shroud. Remove the processor and heat sink module. Steps 1.
Figure 33. Removing the processor bracket Next steps Install the processor into the processor and heat sink module. Installing the processor into a processor and heat sink module Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Place the processor in the processor tray. NOTE: Ensure that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor. 2.
Figure 34. Installing the processor bracket 3. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint-free cloth. 4. Use the thermal grease syringe included with your processor kit to apply the grease in a quadrilateral design on the top of the processor. CAUTION: Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket. NOTE: The thermal grease syringe is intended for single use only.
● Do not press on the heat sink fins. ● Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket. Figure 36. Installing the heat sink onto the processor Next steps 1. Install the processor and heat sink module. 2. Follow the procedures in After working inside your system.
a. Partially tighten the first screw (approximately three turns). b. Tighten the second screw completely. c. Return to the first screw and tighten it completely. If the PHM slips off the blue retention clips when the screws are partially tightened, follow these steps to secure the PHM: a. Loosen both the heat sink screws completely. b. Lower the PHM on to the blue retention clips, following the procedure described in step 2. c.
Table 11. Expansion card riser configurations Expansion card riser PCIe slots on the riser Processor connection Height Length Slot width Riser 1A Slot 1 Processor 1 Low Profile Half Length x16 Slot 2 Processor 1 Low Profile Half Length x16 Slot 3 Processor 2 Low Profile Half Length x16 Riser 2A NOTE: The expansion card slots are not hot-swappable. The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit.
Table 12.
Removing an expansion card riser Prerequisites 1. 2. 3. 4. Follow the safety guidelines listed in Safety instructions. Follow the procedures in Before working inside your system. Before removing the expansion card riser 2A, remove the expansion card from the riser, if installed. Disconnect any cables connected to the expansion card. Steps Hold the touch points, and lift the expansion card riser, from the riser connector, on the system board. Figure 38. Removing the expansion riser 1A Figure 39.
Installing an expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Before installing the expansion card riser 2A, install an expansion card into the riser, if applicable. Steps 1. If removed, install the expansion cards into the expansion card riser. 2. Hold the touch points, and align the expansion card riser with the connector and the riser guide pin on the system board. 3.
2. Install any device drivers required for the card as described in the documentation for the card. Removing an expansion card from the expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedures in Before working inside your system. 3. If applicable, disconnect the cables from the expansion card. NOTE: When removing a card from the riser 1, open the PCIe card holder latch.
Figure 43. Removing an expansion card from riser 2A 3. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion card latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 44.
Installing an expansion card into expansion card riser Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Unpack the expansion card and prepare it for installation. NOTE: For instructions, see the documentation accompanying the card. NOTE: When installing a card into the riser 1, open the PCIe card holder latch. If applicable, open the PCIe guide and then install the expansion card. Steps 1. If applicable, lift the expansion card latch and remove the filler bracket.
Figure 46. Installing expansion cards into the expansion riser 1A Figure 47. Installing an expansion card into the expansion riser 2A Next steps 1. After installing a card into the riser 1, close the PCIe card holder latch. If applicable, close the PCIe guide after installing the expansion card. 2. Follow the procedures in After working inside your system. 3. Install any device drivers required for the card as described in the documentation for the card.
Removing the network daughter card Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedures in Before working inside your system. 3. Remove the expansion card riser 2, depending on the configuration of your system. Steps 1. Using a Phillips #2 screwdriver, loosen the captive screws that secure the network daughter card (NDC) to the system board. 2.
Figure 49. Installing the network daughter card Next steps 1. Install the expansion card riser 2, depending on the configuration of your system. 2. Follow the procedures in After working inside your system. Integrated storage controller card Your system includes a dedicated expansion card slot on the system board for the primary storage controller card. The storage controller card provides the storage subsystem for internal drives of your system.
Figure 50. Removing the integrated storage controller cable 3. Lift one end of the card and angle it to disengage the card from the card holder on the system board. 4. Lift the card out of the system. Figure 51. Removing the integrated storage controller card Next steps Install the integrated storage controller card.
Installing the integrated storage controller card Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Angle the integrated storage controller card and align the end of the card with the controller card connector on the system board. 2. Lower the connector side of the integrated storage controller card into the integrated storage controller card connector on the system board.
Figure 53. Installing the integrated storage controller card cable Next steps 1. Install the air shroud. 2. Follow the procedures in After working inside your system. Hard drives The NX3340 system supports up to four 2.5 inch, hot swappable SAS, SATA hard drives. Removing a drive blank Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. If installed, remove the front bezel. CAUTION: To maintain proper system cooling, drive blanks must be installed in all empty drive slots.
Figure 54. Removing a drive blank Next steps 1. Install a drive or a drive blank. Installing a drive blank Prerequisites Follow the safety guidelines listed in Safety instructions. CAUTION: Mixing drive blanks from previous generations of storage systems is not supported. Steps Insert the drive blank into the drive slot, and push the blank until the release button clicks into place. Figure 55. Installing a drive blank Next steps If removed, install the front bezel.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: Mixing drives from previous generations of storage systems is not supported. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation supplied with your operating system. Steps 1.
1. Follow the safety guidelines listed in Safety instructions. 2. If applicable, remove the drive blank. Steps 1. Press the release button on the front of the drive carrier to open the release handle. 2. Insert the drive carrier into the drive slot and slide until the drive connects with the backplane. 3. Close the drive carrier release handle to lock the drive in place. Figure 57. Installing a drive carrier Next steps If applicable, install the front bezel.
Figure 58. Removing the drive from the drive carrier Next steps If applicable, install the drive into the drive carrier. Installing a drive into the drive carrier Prerequisites CAUTION: Mixing drive carriers from other generations of storage systems is not supported. Steps 1. Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier. 2. Align the screw holes on the drive with the screws holes on the drive carrier.
Drive backplane The drive backplanes supported in NX3340 is 2.5 inch (x8) SAS and SATA. NOTE: Mixing of 2.5 inch 10K or 15K SAS drives with 2.5 inch 7.2K SATA on the same backplane is not supported. You can mix solid state drives with hard drives on the same backplane. Removing the drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, remove the drives from the system before removing the backplane.
Figure 61. 8 X 2.5 drive backplane 1. release tab (2) 3. backplane signal cable connector 5. SAS cable B connector 2. SAS cable A connector 4. backplane 6. power cable connector Next steps Install the drive backplane. Installing the drive backplane Prerequisites Follow the safety guidelines listed in Safety instructions. NOTE: The procedure to install the backplane is similar for all backplane configurations. Steps 1.
Next steps 1. 2. 3. 4. 5. Connect all the cables to the backplane. Install all the drives. Install the backplane cover. Install the air shroud. Follow the procedures in After working inside your system. Cable routing Figure 63. Cable routing - 8 x 2.5 hard drive backplane with mini PERC 1. 3. 5. 7. 98 hard drive backplane backplane signal cable mini PERC card SAS cable Installing and removing system components 2. 4. 6. 8.
Figure 64. Cable routing - 8 x 2.5 hard drive backplane with onboard SATA 1. 3. 5. 7. hard drive backplane backplane signal cable system board cable routing clip 2. cable routing clip 4. backplane power cable 6. SATA cable System battery The system battery is used for low-level system functions such as powering the real-time and date settings of the system. Replacing the system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed.
Figure 65. Removing the system battery 3. To install a new system battery, hold the battery with the positive side facing up and slide it under the securing tabs. 4. Press the battery into the connector until it snaps into place. Figure 66. Installing the system battery Next steps 1. 2. 3. 4. 5. 6. Install the expansion card riser 1A. If applicable, connect the cables to the expansion card(s) in the expansion card riser 1A. Follow the procedures in After working inside your system.
2. Using Phillips #1 screwdriver, remove the screws on the USB module. 3. Slide the module out of the system until it is free of the USB module slot on the front panel. Figure 67. Removing the USB module Next steps Install the USB module. Installing the USB module Prerequisites Follow the safety guidelines listed in Safety instructions. NOTE: The procedure to install the USB 3.0 and USB 2.0 modules is similar. Steps 1. Route the USB cable on the USB module, through the USB slot on the front panel. 2.
Figure 68. Installing the USB module Next steps 1. Install the air shroud. 2. Install the backplane cover. 3. Follow the procedures in After working inside your system. Optional internal USB memory key An optional USB memory key installed inside your system can be used as a boot device, security key, or mass storage device. To boot from the USB memory key, configure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in System Setup.
To locate the USB port, see the Optional internal USB memory key section. 2. If installed, remove the USB memory key from the USB port. 3. Insert the replacement USB memory key into the USB port. Next steps 1. Follow the procedures in After working inside your system. 2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Optical drive—optional Optical drives retrieve and store data on optical discs such as CD and DVD.
Installing the optical drive Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Align the optical drive with the optical drive slot on the front of the system. 2. Slide in the optical drive until the release tab snaps into place. Figure 70. Installing the optical drive Next steps 1. Connect the power and data cables to the connector on the optical drive and the connector on the system board.
When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100 percent of the system load, thus operating at higher efficiency. The PSU in the sleep state monitors output voltage of the active PSU. If the output voltage of the active PSU drops, the PSU in the sleep state returns to an active output state. If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can also activate the sleeping PSU.
Figure 72. Installing a power supply unit blank Next steps Follow the procedure listed in After working in your system. Removing a power supply unit Prerequisites CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems, remove and replace only one PSU at a time in a system that is powered on. 1. Follow the safety guidelines listed in Safety instructions. 2.
Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the PSU label. Steps Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place. Figure 74. Installing a power supply unit Next steps 1.
Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup. Be sure to create and safely store this recovery key. If you replace this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your drives. CAUTION: Do not attempt to remove the TPM plug-in module from the system board.
Figure 75. Removing the system board Next steps Install the system board. Installing the system board Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Unpack the new system board assembly. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. 2.
Figure 76. Installing the system board Next steps 1. Replace the following: a. Trusted Platform Module b. Integrated storage controller card c. USB 3.0 module (if applicable) d. All expansion cards and risers e. Processors and heat sink modules f. Memory modules and memory module blanks g. Network daughter card h. Air shroud 2. Reconnect all cables to the system board. NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket. 3.
2. Press F2 to enter System Setup. 3. Click Service Tag Settings. 4. Enter the Service Tag. NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you enter the correct Service Tag. After the Service Tag is entered, it cannot be updated or changed. 5. Click OK. 6. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Control User's Guide located at www.dell.com/idracmanuals.
● Ensure that the BIOS is configured to enable UEFI boot mode. Steps 1. Locate the TPM connector on the system board. 2. Press to hold the module down and remove the screw using the security Torx 8-bit shipped with the TPM module. 3. Slide the TPM module out from its connector. 4. Push the plastic rivet away from the TPM connector and rotate it 90° counterclockwise to release it from the system board. 5. Pull the plastic rivet out of its slot on the system board. Figure 77.
8. Select the TPM Advanced Settings option. 9. From the TPM2 Algorithm Selection option, select SHA256, then go back to System Security Settings screen. 10. On the System Security Settings screen, from the Intel TXT option, select On. 11. Save the settings. 12. Restart your system. Control panel The control panel allows you to manually control the inputs to the system. Your system contains: ● Left control panel: Contains status LEDs, system ID button, and iDRAC Quick Sync 2.
Figure 79. Removing left control panel 4. Hold the control panel by its sides, and then remove the control panel away from the system. Next steps Install the left control panel. Installing the left control panel Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Route the control panel cable through the side wall of the system. 2. Align the left control panel assembly with the control panel slot on the system and attach the control panel assembly to the system. 3.
Figure 81. Installing the cable cover Next steps 1. Install the air shroud. 2. If applicable, install the cooling fan # 1. 3. Follow the procedures in After working inside your system. Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in Safety instructions. 2. Follow the procedures in Before working inside your system. 3. For ease of removal of the right control panel, remove the cooling fan #8 to access the cable latch.
Figure 83. Removing right control panel 4. Hold by the sides, and then remove the right control panel away from the system. Next steps Install the right control panel. Installing the right control panel Prerequisites Follow the safety guidelines listed in Safety instructions. Steps 1. Route the control panel cable through the side wall of the system. 2. Align the right control panel assembly with the control panel slot on the system. 3.
5. Use the Phillips #1 screwdriver to install the screws that secure the cable cover to the system. Figure 85. Installing the cable cover Next steps 1. If applicable, install the cooling fan #8. 2. Follow the procedures in After working inside your system.
8 Getting help This section provides information about how to contact Dell EMC technical support, how to access information using the system QR code, and documentation resources available from Dell EMC. Topics: • • • • • Contacting Dell EMC Receiving automated support with SupportAssist Accessing system information using the QRL Documentation feedback Documentation resources Contacting Dell EMC Dell EMC provides several online and telephone based support and service options.
The available benefits vary depending on the Dell EMC Service entitlement purchased for your device. For more information about SupportAssist, go to Dell.com/SupportAssist. Accessing system information using the QRL You can use the Quick Resource Locator (QRL) to get immediate access to information about your system. The QRL is located on the top of the system cover and provides access to generic information about your system.
Task Managing your system Document Location For information about the iDRAC features, configuring and logging in to iDRAC, and managing your system remotely, see the Integrated Dell Remote Access Controller User's Guide. www.dell.com/idracmanuals For information about understanding Remote Access Controller Admin (RACADM) subcommands and supported RACADM interfaces, see the RACADM Command Line Reference Guide for iDRAC. www.dell.com/idracmanuals For information about updating drivers and firmware.
