Dell EMC SD-WAN Edge 3000 Series Installation Guide August 2019
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 About this guide........................................................................................................................... 5 Related documents............................................................................................................................................................... 5 Information symbols..............................................................................................................................................................
8 Management ports..................................................................................................................... 26 RS-232 console port access.............................................................................................................................................. 26 MicroUSB-B console port access..................................................................................................................................... 26 9 User interface..................
1 About this guide This guide provides site preparation recommendations, step-by-step procedures for rack mounting and desk mounting your platform, and connecting to a power source. CAUTION: To avoid electrostatic discharge (ESD) damage, wear grounding wrist straps when handling this equipment. NOTE: Only trained and qualified personnel can install this equipment. Read this guide before you install and power up this equipment. This equipment contains two power cables.
NOTE: The Warning icon signals information about hardware handling that could result in injury. NOTE: The ESD Warning icon requires that you take electrostatic precautions when handling the device.
2 Edge 3000 Series The following sections describe the Dell EMC SD-WAN Edge 3000 Series (3400 and 3800): • • • Dell EMC SD-WAN Edge—a hardware device with VeloCloud/VMware software preinstalled. VeloCloud/VMware Gateway—a virtual machine that is hosted on the Internet with the VeloCloud/VMware software preinstalled. VeloCloud/VMware manages the Gateway. VeloCloud/VMware Orchestrator—a graphic user interface (GUI) hosted on the Internet and used to configure the preinstalled VeloCloud/VMware software.
2. Fans Features • • • • • • • • • • • • • • • • • 16 core: Dell EMC SD-WAN Edge 3800 8 core: Dell EMC SD-WAN Edge 3400 Four 10 GbE SFP+ ports Six 1 GbE ports One 10/100/1000Base-T port for the CPU One 10/100/1000Base-T port for the BMC One console port for the CPU One console port for the BMC Two USB Type-A USB 3.0 One MicroUSB Type-B for console port One M.2 240 GB SATA SSD BMC IPMI 2.
LED Description System LED • • • • • Off - system off or in standby Solid green—Normal operation Flashing green—Booting Solid yellow (amber)—Critical system error or CPU power off.
LED Description 10 GbE SFP+ port LEDs—SFP3 and SFP4 • • • • • Off—No link Solid green—Link operating at maximum speed, 10G Solid yellow—Link operating at a lower speed, 1G Flashing green—port activity for 10G Flashing yellow—port activity for 1G Table 2.
1. 2. 3. 4.
3 Site preparations The Edge 3000 Series platform is suitable for installation as part of a service provider edge or enterprise branch. NOTE: Install the platform into a rack or cabinet before installing the components. Topics: • • • • • • • Site selection Cabinet placement Rack mounting Platform ground Fans and airflow Power Storing components Site selection Install the platform equipment in restricted access areas.
NOTE: For an AC-powered platform although the third conductor of the AC power cord provides a ground path, Dell EMC recommends grounding your platform with a dedicated ground wire. Fans and airflow Fan installation is done as part of the factory. The Edge 3000 Series supports two AC PSUs with fan airflow from the I/O to the PSU. For proper ventilation, position the platform in an equipment rack or cabinet with a minimum of 5 inches (12.7 cm) of clearance around the exhaust vents.
4 Edge 3000 Series installation To install the Edge 3000 Series platform, complete the installation procedures in the order that is presented in this chapter. Always handle the platform and components with care. Avoid dropping the platform or its field replaceable units (FRUs). NOTE: ESD damage can occur if components are mishandled. Always wear an ESD-preventive wrist or heel ground strap when handling the platform and components.
NOTE: Coat the one-hole lug with an antioxidant compound before crimping. Also, bring any unplated mating surfaces to a clean finish and coat with an antioxidant before mating. Plated mating surfaces must be clean and free from contamination. NOTE: The rack installation ears are not suitable for grounding. Before you install the platform: 1. Cut the user-supplied ground cable to the wanted length. The cable length must facilitate proper operation of the fault interrupt circuits.
Two-post installation To configure your rack for installation, use the two-post rack mounting system that is provided. To complete this installation, supply four rack-mounting screws. To begin installation, separate each rail assembly by sliding the inside rail out of the outside rail. NOTE: For more installation instructions, see the installation labels attached to the rail assembly. 1U front-rack installation 1. Attach the inner platform rails to the Edge 3000 Series platform.
NOTE: Do not the use the mounted rails as a shelf or a workplace. To remove the platform, unscrew the rack-mounting screws and slide the platform forward. Four-post installation Installing the Edge 3000 platform in a four-post rack is optional. To use this procedure, you must purchase the four-post rack mounting kit separately. NOTE: For more installation instructions, see the installation labels attached to the rail assembly. To complete this installation, supply eight rack-mounting screws. 1.
Approximately three inches before you fully insert your platform, the rail locking feature engages to keep the platform from inadvertently sliding out and falling. To remove the platform, unscrew the rack-mounting screws and slide the platform forward. Optics installation The Edge 3000 Series has SFP+ optical ports. For a list of supported optics, see the specification sheets at https://www.dell.com/support or contact your Dell EMC Sales representative.
Power up sequence When the platform powers up, the fans immediately come on at high speed. The fan speed slows as the platform continues to boot.
5 Platform setup WARNING: To avoid electrostatic discharge (ESD) damage, wear grounding wrist straps when handling this equipment. Install the device in an area that meets the following safety requirements: • • • • • Near a properly grounded AC power outlet. In a temperature-controlled room with a continuous temperature range from 0°C to 40°C (32°F to 104°F).
After following these instructions, if you are still unable to activate the Edge, contact your Dell EMC sales representative.
6 Power supplies The Edge 3000 Series ships with two AC power supplies, depending on the configuration. Airflow is from the I/O panel to the PSU. Two PSUs are required for full redundancy, but the platform can operate with a single PSU. The PSUs are field replaceable. When running with full redundancy—two power supplies installed and running—you can remove and replace one PSU without disrupting traffic. CAUTION: To prevent electrical shock, ensure that the platform is grounded properly.
NOTE: If you use a single PSU, install a blank plate in the other PSU slot. If you are only using one power supply, install the power supply in the first slot, PSU1. Install a blank plate in the second slot, PSU2. 1. Pull out the PSU slot cover. 2. Remove the PSU from the electro-static bag. 3. Insert the PSU into the platform PSU slot—insert the exposed PSU connector first. The PSU slot is keyed so that you can only fully insert the PSU in one orientation.
7 Fans The Edge 3000 Series platform ships from the factory with two PSUs and four or five AC normal fan modules that are installed in the platform, depending on the configuration. The fan modules and the power supplies, which have integrated fans, are hot-swappable. Besides to the power supply modules, you can order and install fan modules separately. The platform supports airflow is from the I/O panel to the PSU. Environmental factors can decrease the amount of time required between fan replacements.
a. 1—Fan module installation Fan module replacement To request a hardware replacement, see https://www.dell.com/support. CAUTION: Complete the following steps within one minute or the platform temperature could rise above safe thresholds and the platform could shut down: 1. Slide the fan module out of the bay. 2. Slide the replacement module into the bay.
8 Management ports Besides the 10/100/1000Base-T RJ45 ports, the Edge 3000 Series platform provides several ports for management and storage. NOTE: The output examples in this section are for reference only. Your output may vary. Topics: • • RS-232 console port access MicroUSB-B console port access RS-232 console port access The RS-232 console port is on the I/O-side of the Edge 3000 Series. 1.
When you connect the microUSB-B port, it becomes the primary connection and, while connected, all messages are sent to the microUSB-B port. NOTE: Before starting this procedure, ensure that you have a terminal emulation program already installed on your personal computer. Install the appropriate drivers to support the microUSB-B port. To download Dell EMC drivers, see https://www.dell.com/support. If your computer requires non-Dell EMC drivers, contact Dell EMC Technical Support for assistance. 1.
9 User interface The Edge 3000 Series user interface (UI) includes local web pages—Overview, Properties, and Reset Settings—that provide troubleshooting functions and information about the interfaces. Access the Edge 3000 Series UI at https://edge.velocloud.net, or at the IP address 192.168.2.1. NOTE: Use the UI only for initial configuration and troubleshooting when the Internet is not available.
Properties If you click a WAN connection from the Overview page (such as GE3 in this example), a Properties page for that connection displays. From the Properties page, you can view status information and change the connection properties. For example, you can specify a static IP address for the interface, or select a PPPoE for the connection. However, Dell EMC recommends entering static and PPPoE values using Device Settings override on the Orchestrator.
Reset settings The Reset Settings page has the following buttons: • • • • • 30 Identify—Flashes the platform lights for 30 seconds to help you locate the Edge. Restart Service—Restarts the VMware SD-WAN by VeloCloud service. Reboot—Initiates a reboot of the platform. When the service light illuminates again, the device has completed the reboot process. Reset Configuration—Returns the platform to an unactivated state.
10 Specifications This section lists the Edge 3000 Series platform specifications. CAUTION: Operate the product at an ambient temperature not higher than 113°F (45°C). CAUTION: Lithium Battery Caution: There is a danger of explosion if the battery is incorrectly replaced. Replace only with same or equivalent type of battery. Dispose of the batteries according to the manufacturer's instructions. NOTE: For RoHS information, see Restricted Material Compliance .
Parameter Specifications Maximum operational altitude Maximum: 10,000 feet (3,048 meters) No performance degradation up to 3,117 feet (950 meters) Maximum non-operational altitude 39,370 feet (12,000 meters) Shock SV0115 — ODM Table 5. AC power requirements Parameter Specifications Power supply 100–240 VAC 50/60 Hz Typical current draw per platform • • 16 core: 110 VAC: 1.89 A 8 core: 110 VAC: 1.62 A • • 16 core: 240 VAC: 0.87 A 8 core: 240 VAC: 0.
Figure 2. Canadian Department of Communication Statement FCC caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Radiation exposure statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This is Class A product based on the standard of the Voluntary Control Council For Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions. NOTE: Use the AC power cords with Dell EMC equipment only. Do not use Dell EMC AC power cords with any unauthorized hardware. Figure 4.
Product recycling and disposal You must recycle or discard this platform according to applicable local and national regulations. Dell EMC encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Dell EMC offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products.
11 Dell EMC support The Dell EMC support site provides documents and tools to help you effectively use Dell EMC equipment and mitigate network outages. Through the support site you can obtain technical information, access software upgrades and patches, download available management software, and manage your open cases. The Dell EMC support site provides integrated, secure access to these services. To access the Dell EMC support site, go to www.dell.com/support/.
