Dell E2422H/E2422HN/E2422HS User’s Guide Monitor Model: E2422H/E2422HN/E2422HS Regulatory Model: E2422Ht/E2422Hf/E2422HNf/E2422HSf
Notes, Cautions and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other are trademarks of Dell Inc. or its subsidiaries.
Contents About your monitor............................................5 Package contents...................................................... 5 Product features........................................................ 6 Identifying features and controls................................. 7 Pin assignments .......................................................19 Plug and play capability............................................. 22 LCD monitor quality and pixel policy...........................
Troubleshooting................................................59 Self-test.................................................................. 59 Built-in diagnostics....................................................61 Common problems.................................................... 62 Product-specific problems......................................... 64 Appendix..........................................................65 FCC Notices (U.S. Only) and Other Regulatory Information.........................
About your monitor Package contents Your monitor ships with the components indicated in the table. Ensure that you have received all the components and see Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries. NOTE: To set up Stand from any other source, refer to the documentation comes with the Stand for instruction. Component image Component description Display a a b b Stand riser: a.
DP cable (E2422H) HDMI cable (E2422HN and E2422HS) • Quick Start Guide • Safety, Environmental, and Regulatory Information Product features The Dell E2422H/E2422HN/E2422HS flat panel monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) Panel with LED backlight. The monitor features include : • E2422H/E2422HN/E2422HS: 60.47 cm (23.8 in.) diagonal viewable area display (measured diagonally). 1920 x 1080 resolution, with full-screen support for lower resolutions.
Identifying features and controls Front view E2422H/E2422HN Label 1 2 Description Use Function buttons To access the OSD menu and change the settings if required. For more information, see Using the front panel controls. Power On/Off button (with LED indicator) To turn the monitor On or Off. Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode.
Back view 5 1 2 4 3 Without monitor stand Label Description With monitor stand Use 1 Security-lock slot To secure the monitor using a security lock (purchased separately). 2 Barcode, serial number, and service tag label See this label if you need to contact Dell for technical support. The Service Tag is a enables Dell service technicians to identify the hardware components in your computer and access warranty information. 3 Regulatory information List the regulatory approvals.
Identifying features and controls Front view E2422HS Label 1 2 Description Use Function buttons To access the OSD menu and change the settings if required. For more information, see Using the front panel controls. Power On/Off button (with LED indicator) To turn the monitor On or Off. Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode.
Back view 4 1 2 3 Without monitor stand Label Description With monitor stand 5 Use 1 Security-lock slot To secure the monitor using a security lock (purchased separately). 2 Barcode, serial number, and service tag label See this label if you need to contact Dell for technical support. The Service Tag is a enables Dell service technicians to identify the hardware components in your computer and access warranty information. 3 Regulatory information List the regulatory approvals.
Bottom view, without monitor stand E2422H 1 Label 1 2 Description 3 Use Power port To connect the monitor power cable. 2 DP port For connection to your computer using DP cable. 3 VGA port For connection to your computer using VGA cable. E2422HN 1 Description 2 3 Label 1 Power port To connect the monitor power cable. Use 2 HDMI port For connection to your computer using HDMI cable. 3 VGA port For connection to your computer using VGA cable.
Monitor specifications Model E2422H/E2422HN E2422HS Screen type Panel type Viewable area Diagonal Active area Horizontal Vertical Area Pixel pitch Pixel per inch (PPI) Viewing angle Horizontal Vertical Brightness Contrast ratio Faceplate coating Backlight Response time Normal mode Fast mode Color depth Color gamut Active matrix-TFT LCD In-Plane Switching Active matrix-TFT LCD In-Plane Switching 604.70 mm (23.8 in.) 604.70 mm (23.8 in.) 527.04 mm (20.75in.) 296.46 mm (11.67in.) 1562.46 cm2 (242.
Resolution specifications Model E2422H/E2422HN/E2422HS Horizontal scan range 30 kHz to 83 kHz (automatic) Vertical scan range 50 Hz to 75 Hz (automatic) Maximum preset resolution 1920 x 1080 @ 60 Hz Preset display modes E2422H/E2422HN/E2422HS Display mode Horizontal Vertical Pixel clock Sync polarity frequency frequency (MHz) (Horizontal/Vertical) (kHz) (Hz) VESA, 720 x 400 VESA, 640 x 480 VESA, 640 x 480 VESA, 800 x 600 VESA, 800 x 600 VESA, 1024 x 768 VESA, 1024 x 768 VESA, 1152 x 864 VESA, 1280 x1024
Electrical specifications Model Video input signals Synchronization input signals AC input voltage/ frequency/current Inrush current Power Consumption E2422H E2422HN • Analog RGB: 0.7 V • Analog RGB: 0.7 V ± 5 %, 75 Ω input ± 5 %, 75 Ω input impedance impedance • DP 1.2, 600 mV for • HDMI 1.4, 600 mV each differential line, for each differential 100 Ω input line, 100 Ω input impedance per impedance per differential pair differential pair E2422HS • Analog RGB: 0.
This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components, and peripherals you ordered, and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied. NOTE: This monitor is ENERGY STAR certified.
Physical characteristics Model E2422H E2422HN Signal cable type: Analog Digital D-Sub (VGA), 15 pins (cable is included for EMEA and JPN region only) DP, 20 pins D-Sub (VGA), 15 pins (cable is included for EMEA and JPN region only) HDMI, 19 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor.
Physical characteristics Model E2422HS Signal cable type: Analog Digital D-Sub (VGA), 15 pins (cable is included for EMEA and JPN region only) DP, 20 pins HDMI, 19 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor.
Environmental characteristics Model E2422H/E2422HN/E2422HS Temperature: Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating: Storage/Shipping -20 °C to 60 °C (-4 °F to 140 °F) Humidity: Operating 10% to 80% (non-condensing) Non-operating: Storage/Shipping 5% to 90% (non-condensing) Altitude: Operating (maximum) 5,000 m (16,400 ft) Non-operating (maximum) 12,192 m (40,000 ft) Thermal dissipation 95.54 BTU/hour (maximum) 54.
Pin assignments D-Sub 15-pin connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Signal Assignment Video-Red Video-Green Video-Blue GND Self-test GND-R GND-G GND-B DDC +5 V GND-sync GND DDC data H-sync V-sync DDC clock About your monitor │ 19
Pin assignments DP 20-pin connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Signal Assignment ML_LANE3_N GND ML_LANE3_P ML_LANE2_N GND ML_LANE2_P ML_LANE1_N GND ML_LANE1_P ML_LANE0_N GND ML_LANE0_P GND GND AUX _CH_P GND AUX _CH_N HPD RETURN DP_PWR 20 │ About your monitor
Pin assignments HDMI 19-pin connector Pin Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Signal Assignment TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCKCEC Reserved (N.C.
Plug and play capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic, you can select different settings as required. For more information about changing the monitor settings, see Operating your monitor.
Setting up the monitor Connecting the stand NOTE: The stand is not attached when the monitor is shipped from the factory. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To attach the monitor stand: E2422H/E2422HN 1. Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place. 2.
E2422HS 1. Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place. 2. Attach the VESA cover. 3. Attach the stand assembly to the monitor. a. b. c. d. Place the monitor on a soft cloth or cushion near the edge of desk. Align the stand assembly bracket to the monitor groove. Insert the bracket fully towards monitor.
Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. WARNING: For your safety, be sure that the grounded power outlet you plug the power cord into easily accessible to operator and located as close to the equipment as possible. To disconnect power from the equipment, unplug the power cord from the power outlet by grasping the plug firmly. Never pull on the cord. WARNING: A certified power supply cord has to be used with this equipment.
Connecting DP cable DP DP DELL E2422HS Flat Panel Monitor/液晶显示器 型号:E2422HS 输入电源: 100-240V ~ 50/60Hz, 1.5A Made in China /中国制造 Manufactured date/製造日期/制造日期: MAY 2019 BBC1234 Service Tag: BBC1234 Express SVC Code 246 299 383 84 CN012345FCC00951001LA00 S/N: CN-012345FCC00-951001L-A00 3C0183R00-xxx-G(A)xx Connecting HDMI cable HDMI HDMI DELL E2422HS Flat Panel Monitor/液晶显示器 型号:E2422HS 输入电源: 100-240V ~ 50/60Hz, 1.
Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable for the stand that shipped with your monitor. To remove the stand: E2422H/E2422HN 1. a. Place the monitor on a soft cloth along the desk. b. Remove VESA cover to access the release button. 2. a. Use a long and thin screwdriver to push the release latch located in a hole just above the stand. b.
E2422HS 1. a. Place the monitor on a soft cloth along the desk. b. Unscrew thumbscrew at the tilt bracket fully. 2. Slide the stand out of the monitor completely. 3. Press down on the quick release tab latch on the bottom of the base to separate base from stand riser.
To remove the VESA cover: Press the dimple on the VESA cover to release it from the back of the display. Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible base mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. 3. Use a screwdriver to remove the four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the LCD. 5.
Operating your monitor Turning on the monitor Press the button to turn on the monitor. Using the front panel controls Use the control buttons at the bottom edge of the monitor to adjust the image being displayed. E2422H/E2422HN 1 2 3 4 5 The following table describes the control buttons: Control buttons 1 Description Use this button to choose from a list of preset modes. Preset mode 2 For direct access to the Brightness and Contrast menu.
Control buttons Description 4 To exit or return to the OSD main menu. Exit 5 To turn the monitor On or Off. Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode. Power button (with power-status light) E2422HS 1 2 3 4 5 The following table describes the control buttons: Control buttons 1 Description Use this button to choose from a list of preset modes.
Using the OSD lock function You can lock the front-panel control buttons to prevent access to the OSD menu and/ or power button. Use the Lock menu to lock the button(s). 1. Select one of the following options. Dell 24 Monitor Brightness / Contrast Language Auto Adjust Transparency Input Source Timer Color Lock Menu Buttons Display Reset Menu Power Button Menu Menu + Power Buttons Personalize Disable Others 2. The following message appears.
Use the front-panel control button to lock the button(s). 1 2 3 4 5 1. Press and hold Button 4 for four seconds, a menu appears on the screen. Dell 24 Monitor Select option: 2. Select one of the following options: Options 1 Description Select this option to lock OSD menu function. Menu Buttons lock 2 Use this option to lock power button. Power Button lock 3 Use this option to lock OSD menu and power button.
To unlock the button(s). Press and hold Button 4 for four seconds until a menu appears on the screen. The following table describes the options to unlock the front-panel control buttons. Dell 24 Monitor Select option: Dell 24 Monitor Select option: Options 1 Dell 24 Monitor Select option: Description Use this option to unlock OSD menu function. Menu Buttons unlock 2 Use this option to unlock power button. Power Button unlock 3 Use this option to unlock OSD menu and power button.
OSD controls Use the buttons on the bottom edge of the monitor to adjust the image settings. 1 2 3 4 Control buttons 1 Description Use the Up button to increase values or move up in a menu. Up 2 Down 3 Use the Down button to decrease values or move down in a menu. Use the OK button to confirm your selection in a menu. OK 4 Use the Back button to go back to the previous menu.
Using the On-Screen Display (OSD) menu Accessing the OSD menu NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to close automatically. 1. Press the E2422H E2422HN button to display the OSD main menu.
Icon Menu and submenus Description Brightness/ Use this option to control the brightness or contrast settings. Contrast E2422H/E2422HN Dell 24 Monitor Brightness / Contrast Auto Adjust 75% Input Source 75% Color Display Menu Personalize Others E2422HS Dell 24 Monitor Brightness / Contrast Auto Adjust 75% Input Source 75% Color Display Audio Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight.
Icon Menu and submenus Auto Adjust Description Use this option to activate automatic setup and adjust menu. E2422H/E2422HN Dell 24 Monitor Brightness / Contrast Auto Adjust Press to adjust the screen automatically. Press to adjust the screen automatically.
Icon Menu and submenus Input Source Description Use the Input Source menu to switch between the different video signals that may be connected to your monitor.
Icon Menu and submenus Description VGA Push to select the VGA input source when using VGA connector. DP Push to select the DP input source when using DP connector. HDMI Push to select the HDMI input source when using HDMI connector. Auto Select Select Auto Select to scan for available input signals. Reset Input Source Select this option to restore default input source. Color Use color to adjust the color setting mode.
Icon Menu and submenus Preset Modes Description When you select Preset Modes, you can choose Standard, ComfortView, Warm, Cool, Custom Color from the list. • Standard: Load the monitor's default color settings. This is the default preset mode. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes.
Icon Menu and submenus Description E2422HS Dell 24 Monitor Brightness / Contrast Preset Modes Standard Auto Adjust Input Color Format ComfortView Input Source Reset Color Warm Color Cool Display Custom Color Audio Menu Personalize Others Input Color Format Allow you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output.
Icon Menu and submenus Description E2422H/E2422HN Dell 24 Monitor Brightness / Contrast Preset Modes Auto Adjust Input Color Format RGB Input Source Reset Color YCbCr Color Display Menu Personalize Others E2422HS Dell 24 Monitor Brightness / Contrast Preset Modes Auto Adjust Input Color Format RGB Input Source Reset Color YCbCr Color Display Audio Menu Personalize Others Reset Color *When VGA input is selected. Reset your monitor color settings to the factory settings.
Icon Menu and submenus Description E2422HS Dell 24 Monitor Brightness / Contrast Aspect Ratio Auto Adjust Horizontal Position Input Source Color Display Audio Menu Personalize 16:9 Vertical Position Sharpness 50 Pixel Clock Phase Response Time Normal Reset Display Others Aspect Ratio Adjust the image ratio to 16:9, 4:3, or 5:4. Horizontal Use or to move image left and right. Position (VGA input only) Minimum is '0' (-). Maximum is '100' (+). Vertical Use the or to move image up and down.
Icon Menu and submenus Audio Description E2422HS Dell 24 Monitor Brightness / Contrast Volume Auto Adjust Speaker Input Source Reset Audio 50 On Off Color Display Audio Menu Personalize Others Volume Use the buttons to adjust the volume. Minimum is ‘0’ (-). Maximum is ‘100’ (+). Speaker Allows you to enable or disable Speaker function. Reset Audio Select this option to restore default audio settings.
Icon Menu and submenus Description E2422HS Dell 24 Monitor Brightness / Contrast Language English Auto Adjust Transparency 20 Input Source Timer 20 s Color Lock Disable Display Reset Menu Audio Menu Personalize Others Language Language options set the OSD display to one of the eight languages: English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese.
Icon Menu and submenus Description E2422HS Dell 24 Monitor Brightness / Contrast Language Auto Adjust Transparency Input Source Color Display Timer Lock Menu Buttons Reset Menu Power Button Audio Menu + Power Buttons Menu Disable Personalize Others • Menu Buttons: All Menu/function buttons (except the Power button) are locked and not accessible by the user. • Power Button: Only the Power button is locked and not accessible by the user.
Icon Menu and submenus Description E2422HS Dell 24 Monitor Brightness / Contrast Shortcut Key 1 Preset Modes Auto Adjust Shortcut Key 2 Volume Input Source Power Button LED On in On Mode Color Reset Personalization Display Audio Menu Personalize Others Shortcut Key 1 Allow you to select one of the following: Preset Modes, Brightness/ Contrast, Auto Adjust, Input Source, Aspect Ratio, Volume (E2422HS only), to set the shortcut key 1.
Icon Menu and submenus Description E2422HS Dell 224Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI On Input Source LCD Conditioning Off Color Service Tag ABCDEFG Display Reset Others Audio Factory Reset ENERGY STAR ® Menu Personalize Others Display Info Press to display the information about the display.
Icon Menu and submenus DDC/CI Description DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Select Off to turn off this feature. Enable this feature for best user experience and optimum performance of your monitor.
Icon Menu and submenus Description LCD Help reduce minor cases of image retention. Depending on the degree Conditioning of image retention, the program may take some time to run. To start LCD Conditioning, select On.
Icon Menu and submenus Service Tag Description Display the Service Tag number of the monitor.
E2422H/E2422HN Dell 24 Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI On Input Source LCD Conditioning Off Color Service Tag ABCDEFG Display Reset Others Menu Factory Reset ENERGY STAR ® Personalize Others E24222HS Dell 24 Monitor Brightness / Contrast Display Info Auto Adjust DDC/CI On Input Source LCD Conditioning Off Color Service Tag ABCDEFG Display Reset Others Audio Factory Reset ENERGY STAR ® Menu Personalize Others Operating your monitor │ 53
OSD warning messages The following Power Warning Message box applies to Brightness functions for the first time when you adjust the Brightness level above the default level. E2422H/E2422HN/E2422HS Dell 24 Monitor Adjusting to this value will increase power consumption above the default level. Do you want to continue? Yes No E2422Hx Before the Lock function is activated, the following message is displayed.
When the monitor enters Standby mode, the following message appears. E2422H/E2422HN/E2422HS Dell 24 Monitor Going into Standby mode… E2422Hx If VGA or DP or HDMI cable is not connected, a floating dialog box appears. The monitor will enter Standby mode after 4 minutes if left at this state. E2422H/E2422HN/E2422HS Dell 24 Monitor ? No VGA Cable The display will go into Standby mode in 4 minutes. www.dell.
Setting up display resolution on your monitor E2422H/E2422HN/E2422HS Setting display resolution to 1920 x 1080 For best performance, set the display resolution to 1920 x 1080 pixels by performing the following steps: In Windows 7: 1. Right-click on the desktop and click Screen Resolution. 2. Click the drop-down menu of the Screen Resolution and select 1920 x 1080. 3. Click OK. In Windows 8 or Windows 8.1: 1. Select the Desktop tile to switch to classic desktop. 2.
Non-Dell computer In Windows 7: 1. Right-click on the desktop and click Personalization. 2. Click Change Display Settings. 3. Click Advanced Settings. 4. Identify your graphics controller supplier from the description at the top of the window. For example, NVIDIA, AMD, Intel, and so on. 5. Refer to the graphic card provider website for updated driver. For example, https://www.AMD.com or https://www.NVIDIA.com. 6.
Using tilt You can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is not attached when the monitor is shipped from the factory.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check if your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Disconnect all video cables from the monitor.
E2422HS Dell 24 Monitor ? No DP Cable The display will go into Standby mode in 4 minutes. www.dell.com/E2422HS E2422HS E2422HS Dell 24 Monitor ? No HDMI Cable The display will go into Standby mode in 4 minutes. www.dell.com/E2422HS E2422HS NOTE: This message also appears during normal operation, when the video cable is disconnected or damaged. 4. Turn off your monitor and reconnect the video cable; then turn on your computer and the monitor.
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card. 1 2 3 4 Label 1 2 3 4 Description Button 1 Button 2 Button 3 Button 4 To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Press and hold Button 4 for about 4 seconds and wait for a pop up menu. 3.
Common problems The following table provides general information about common monitor problems you might encounter and the possible solutions: Common symptoms Possible solutions No video/Power LED off • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is pressed.
Common symptoms Possible solutions Synchronization problems • Reset the monitor to Factory Settings (Factory Reset). • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in safe mode. Safety related issues • Do not perform any troubleshooting step. • Contact Dell immediately. Intermittent problems • Try different Preset Modes in Color settings OSD.
Product-specific problems Specific symptoms Possible solutions Screen image is too small • Check the Aspect Ratio setting in the Display settings OSD. • Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the monitor with the buttons on the bottom of the panel • Turn off the monitor, unplug the power cord, plug it back, and then turn on the monitor. • Check if the OSD menu is locked. If yes, press and hold the Exit button (button 4) for four seconds to unlock.
Appendix Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at https://www.dell.com/regulatory_compliance.