User‘s Guide Dell E2418HN Regulatory model: E2418HNb
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017-2019 Dell Inc. All rights reserved. Information in this document is subject to change without notice. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
Contents About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . 7 Monitor Specifications . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Product-Specific Problems . . . . . . . . . . . . .
About Your Monitor Package Contents Your monitor ships with all the components shown below. Ensure that you have received all the components and Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
• Quick Setup Guide • Safety and Regulatory Information Product Features The Dell E2418HN flat-panel display has an active matrix, Thin-Film Transistor, Liquid Crystal Display and LED backlight. The monitor’s features include: • 60.5 cm (23.8 inches) diagonal viewable image size, 1920 x 1080 resolution, plus full-screen support for lower resolutions. • Tilt adjustment capability. • Removable pedestal and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.
Identifying Parts and Controls Front View 1 Function buttons (For more information, see Operating the Monitor) 2 Power On/Off button (with LED indicator) Back View Back View with Monitor Stand Label Description Use To mount the monitor. 2 VESA mounting holes (100 mm) Regulatory rating label 3 Security lock slot 1 4 5 Lists the regulatory approvals. Secures monitor with security lock (security lock not included).
Side View Right Side Bottom View Label Description Use 1 AC power connector To connect the monitor power cable. 2 HDMI connector 3 VGA connector 4 Dell soundbar mounting slots To connect your computer to the monitor using a HDMI cable. To connect your computer to the monitor using a VGA cable. To attach the optional Dell Soundbar.
Monitor Specifications Flat-Panel Specifications Model number E2418HN Screen type Active matrix - TFT LCD Panel Technology In-Plane Switching Technology Aspect Ratio 16:9 Viewable image Diagonal 604.7 mm (23.8 inches) Horizontal Active Area 527.04 mm (20.75 inches) Vertical Active Area 296.46 mm (11.67 inches) Area 156246.27 mm2 (242.18 inches2) Pixel pitch 0.2745 x 0.
Adjustability Height adjustable stand N/A Tilt -5° to 21° Swivel N/A Pivot N/A Dell Display Manager Compatibility Yes Security Security lock slot (cable lock sold separately) * Color gamut (typical) is based on CIE1976 (87% NTSC) and CIE1931 (72% NTSC) test standards.
Preset Display Modes The following table lists the preset modes for which Dell guarantees image size and centering: Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/ Vertical) VESA, 640 x 480 31.5 60.0 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- Display Mode IBM, 720 x 400 31.5 70.0 28.3 -/+ VESA, 800 x 600 37.9 60.0 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.
Physical Characteristics The following table lists the monitor’s physical characteristics: Model Number E2418HN Signal cable type • • Analog: D-Sub, 15 pins Digital: HDMI, 19 pins Dimensions: (with stand) Height 425.1 mm (16.73 inches) Width 562.6 mm (22.15 inches) Depth 179.9 mm (7.08 inches) Dimensions: (without stand) Height 333.1 mm (13.11 inches) Width 562.6 mm (22.15 inches) Depth 53.5 mm (2.11 inches) Stand dimensions: Height 176.7 mm (6.95 inches) Width 250.0 mm (9.
Environmental Characteristics The following table lists the environmental conditions for your monitor: Model Number E2418HN Compliant Standards • RoHS-compliant • TCO-Certified Displays • PVC/BFR/CFR-reduced • Arsenic-Free glass and Mercury-Free for the panel only Temperature • Operating • Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F) 0 °C to 40 °C (32 °F to 104 °F) Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity • Operating • Non-operating Storage: 5 % to 90 % (non-condensing)
Power Consumption PON Total Energy Consumption (TEC) 12.64 W 54.15 kWh * Zero-power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor. ** Maximum power consumption with max luminance. This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information.
Pin Assignments VGA connector Pin Number Monitor Side of the 15-pin Side Signal Cable 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 DDC +5 V 10 GND-sync 11 GND 12 DDC data 13 H-sync 14 V-sync 15 DDC clock About Your Monitor 15
HDMI connector Pin Number 19-pin Side of the Connected Signal Cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 No Connection 14 No Connection 15 DDC CLOCK (SDA) 16 DDC DATA (SDA) 17 GND 18 +5 V POWER 19 HOT PLUG DETECT 16 About Your Monitor
Plug and Play Capability You can install the monitor in any Plug and Play compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic. You can select different settings if required.
Setting Up the Monitor Attaching the Stand NOTE: The stand base is detached when the monitor is shipped from the factory. 1. Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place. 2. Attach the stand assembly to the monitor: a. Place the monitor on a soft cloth or cushion near the edge of desk. b. Align the stand assembly bracket to the monitor groove. c.
Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instruction. To connect your monitor to the computer: 1. Turn off your computer and disconnect the power cable. 2. Connect the black HDMI or VGA cable to the corresponding video port on the back of your computer. Connecting HDMI cable Connecting VGA Cable (optional) NOTE: The graphics are used for the purpose of illustration only. Appearance on the computer may vary.
Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment), organize all cables as shown above. Removing the Monitor Stand NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the removal instructions. 1. Remove the VESA Cover. a. Place the monitor panel on a soft cloth or cushion. b.
2. Remove the stand assembly to the monitor. a. Use a long screwdriver to push the release latch located in a hole just above the stand. b. Once the latch is released, remove the base away from the monitor. Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESAcompatible base mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. 3.
Operating the Monitor Power On the Monitor Press the button to turn on the monitor. Using the Front-Panel Controls Use the keys on the front of the monitor to adjust the image settings. Front-Panel Keys Description A Preset modes B Brightness /Contrast Use the Preset modes key to choose from a list of preset color modes. See Using the OSD Menu. Use the Brightness / Contrast key to direct access to the "Brightness" and "Contrast" control menu. Use the Menu key to open the on-screen display (OSD).
B Down C Use the Down key to adjust (decrease ranges) items in the OSD menu. Use the OK key to confirm your selection. OK D Use the Back key to go back to the previous menu. Back Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1.
5. Press the button to enter the slide bar and then use the or buttons, according to the indicators on the menu, to make your changes. 6. Select the to return to previous menu without accepting current settings or to accept and return to previous menu. The table below provides a list of all the OSD menu options and their functions. Icon Menu and Description Submenus Energy Use This meter shows the energy level being consumed by the monitor in real time.
Auto Adjust Use this key to activate automatic setup and adjust menu. The following dialog appears on a black screen as the monitor self-adjusts to the current input: Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display. NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables.
Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor. VGA Select VGA input when you are using the analog (VGA) connector. Push to select the VGA input source. Select HDMI input when you are using the HDMI connector. Push to select the HDMI input source. HDMI Auto Select Select Auto Select to scan for available input signals. Reset Input Source Reset your monitor input settings to the factory settings.
Preset Modes Allows you to choose from a list of preset color modes. • • tandard: Loads the monitor's default color settings. S This is the default preset mode. ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. WARNING: The possible long-term effects of blue light emission from the monitor may cause personal injury such as digital eye strain, eye fatigue and damage to the eyes.
• • • • Input Color Format Reset Color Multimedia: Loads color settings ideal for multimedia applications. Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint. Cool: Decreases the color temperature. The screen appears cooler with a blue tint. Custom Color: Allows you to manually adjust the color settings. Press the and keys to adjust the Red, Green, and Blue values and create your own preset color mode.
Display Use the Display menu to adjust the monitor's display settings. Aspect Ratio Adjusts the image ratio as Wide 16:9, 4:3, or 5:4. NOTE: Wide 16:9 adjustment is not required at maximum preset resolution 1920 x 1080. Use or the buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+). Horizontal Position Vertical Position Use the Sharpness Pixel Clock or buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+).
Energy Power Button LED Allows you to set the power LED indicator on or off during active to save energy. Reset Energy Select this option to restore default Energy settings.
Menu Select this option to adjust the settings of the OSD such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Allows you to set the OSD display to one of eight languages: English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese. Transparency Allows you to adjust the OSD background from opaque to transparent. Allows you to set the time for which the OSD remains active after you press a key on the monitor.
Personalize User can select from “Preset Modes”, “Brightness/Contrast”, “Auto Adjust”, “Input Source”, “Aspect Ratio” and set as shortcut key. Reset Personalization Allows you to restore shortcut key to the default setting. Others Select this option to adjust the OSD settings, such as the DDC/ CI, LCD Conditioning, and so on.
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc. Enable (Default): Optimizes the performance of your monitor and provides a better customer experience. Disable: Disables the DDC/CI option and the following message appears on the screen. LCD Conditioning This feature will help reduce minor cases of image retention.
OSD Messages When the monitor does not support a particular resolution mode you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the horizontal and vertical frequency ranges addressable by this monitor. Recommended mode is 1920 x 1080. You will see the following message before the DDC/CI function is disabled.
If you press any button other than the power button, the following messages will appear depending on the selected input: If VGA or HDMI cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 4 minutes if left at this state. N OTE: The message may be slightly different according to the connected input signal. See Solving Problems for more information.
Setting the Maximum Resolution For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1920 x 1080 pixels by performing the following steps: In Windows Vista, Windows 7, Windows 8 or Windows 8.1: 1. For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the dropdown list of the screen resolution and select 1920 x 1080. 4. Click OK. In Windows 10: 1.
If you have a Dell desktop or a Dell portable computer with Internet access 1. Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1080 again. NOTE: If you are unable to set the resolution to 1920 x 1080, please contact Dell to inquire about a graphics adapter that supports these resolutions.
Using the Tilt Tilt With the stand assembly, you can tilt the monitor for the most comfortable viewing angle. N OTE: The stand base is detached when the monitor is shipped from the factory.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instruction Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer. 3.
Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions. Common Symptoms What You Experience No Video/Power LED off No Video/Power LED on Poor Focus Shaky/Jittery Video Possible Solutions No picture • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment.
Missing Pixels LCD screen has spots • Cycle power on-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors. Stuck-on Pixels LCD screen has bright • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology.
Synchronization Problems Safety-Related Issues Intermittent Problems Missing Color Wrong Color Screen is scrambled or • Reset the monitor to Factory appears torn Settings. • Perform Auto Adjust via OSD. • Adjust Phase and Pixel Clock controls via OSD. • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode.
Image retention from a static image left on the monitor for a long period of time Faint shadow from the • Use the Power Management static image displayed feature to turn off the monitor at appears on the screen all times when not in use (for more information, see Power Management Modes. • Alternatively, use a dynamically changing screensaver. NOTE: When choosing HDMI mode, the Auto Adjust function is not available.
Dell Soundbar Problems Common Symptoms What You Experience No sound for system where the Soundbar draws power from an AC adapter No Sound Distorted Sound Possible Solutions No power to • Turn the Power/Volume knob on the Soundbar - the power Soundbar clockwise to the middle indicator is off position; check if the power indicator (white LED) on the front of the Soundbar is illuminated. • Confirm that the power cable from the Soundbar is plugged into the adapter.
Distorted Sound Unbalanced Sound Output Computer’s sound card is used as the audio source • Clear any obstructions between the Soundbar and the user. • Confirm that the audio line-in plug is completely inserted into the jack of the sound card. • Set all Windows volume controls to their midpoints. • Decrease the volume of the audio application. • Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. • Clean and re-seat the audio line-in plug.
Low Volume Volume is too low • Clear any obstructions between the Soundbar and the user. • Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting. • Set all Windows volume controls to their maximum. • Increase the volume of the audio application.
Appendix Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.
