Dell EMC DSS 9620 Servers Installation and Service Manual Regulatory Model: B09B Regulatory Type: B09B002
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Overview........................................................................................................................................................ 7 2.5-inch half-width server................................................................................................................................................. 7 3.5-inch half-width server..........................................................................................................................................
5 Pre-operating system management applications..........................................................................................25 Options to manage the pre-operating system applications........................................................................................ 25 System Setup................................................................................................................................................................... 25 Viewing System Setup...........................
Hot swappable HDD cages............................................................................................................................................. 78 Installing hot swappable HDD cage..........................................................................................................................78 Removing hot swappable HDD cage....................................................................................................................... 82 Hard drive......................
Installing OCP card into slot 1..................................................................................................................................214 Removing OCP card from slot 3............................................................................................................................ 222 Installing OCP card into slot 3................................................................................................................................ 226 3M riser card............
1 Overview The DSS 9620 server contains a full-width chassis supporting the Intel® Xeon® Scalable platform. Each server supports up to two Intel® Xeon® Scalable processors. NOTE: The product at time delivery may differ from the following illustrations. Topics: • 2.5-inch half-width server • 3.5-inch half-width server • System specifications • Front-panel features • Diagnostic indicators • Locating your system service tag 2.5-inch half-width server Figure 1. DSS 9620 2.
No. Item Description 4 CPU 1 DIMMs Memory modules for CPU 1. For more information, see System memory. 5 CPU 2 DIMMs Memory modules for CPU 2. For more information, see System memory. 6 CPU heat sink 2 Heat sink for CPU 2. 7 NPDB Node power distribution board. 8 HW server chassis Half-width server chassis for DSS 9620 server. 9 Server rear bay Supports installation of up to ten 2.5-inch HDDs (HDD0—HDD9) 10 Expansion port, slot 5 Supports x16 PCIe expansion risers, connected to CPU 2.
No. Item Description 5 CPU 2 DIMMs Memory modules for CPU 2. For more information about memory modules, see System memory. 6 CPU heat sink 2 Heat sink for CPU 2. 7 NPDB Node power distribution board. 8 HW server chassis Half-width server chassis for DSS 9620 server. 9 Server rear bay Supports installation of up to four 3.5-inch (HDD0—HDD3) and two 2.5-inch SSDs (SSD0—SSD1). 10 Expansion port, slot 5 Supports x16 PCIe risers, directly connected to CPU 2.
Front-panel features Figure 4. Front-panel features Table 4. Front-panel features No. Item Description 1 Expansion port, slot 1 Supports x8 mezzanine expansion cards. Connected to CPU 1. 2 Expansion port, slot 4 Supports x16 PCIe cards. Connected to CPU 1. 3 2.5-inch HDD Two 2.5-inch hot swappable HDDs. 4 Power button Press the power button to turn the server on or off. The indicator on the button indicates if the system is on or off.
Convention Status Condition C Link indicator is amber and activity indicator is blinking green The NIC is connected to a valid network at less than its maximum port speed and data is being sent or received. D Link indicator is green and activity indicator is off The NIC is connected to a valid network at its maximum port speed and data is not being sent or received.
2 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: • From the Dell EMC support site: a Click the documentation link that is provided in the Location column in the table. b Click the required product or product version. NOTE: To locate the product name and model, see the front of your system. c • On the Product Support page, click Manuals & documents.
Task Document Location For information about iDRAC property database group and object descriptions, see the Attribute Registry Guide. For information about Intel QuickAssist Technology, see the Integrated Dell Remote Access Controller User's Guide. For information about earlier versions of the iDRAC Dell.com/idracmanuals documents. To identify the version of iDRAC available on your system, on the iDRAC web interface, click ? > About.
Task Document Location agents that monitor system components, see the Error Code Lookup. Fan Control Board firmware update and Set Chassis Type procedure For information about updating the Fan Control Board firmware and setting the chassis type to accommodate either PowerEdge C6320 or PowerEdge C6320p sleds in the PowerEdge C6300 enclosure, see the Fan Control Board firmware update and Set Chassis Type procedure section in this document. Dell.
3 Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • Processor specifications • System battery specifications • Expansion bus specifications • Memory specifications • Ports and connector specifications • Environmental specifications Processor specifications The system is based on the Intel Xeon Processor Scalable Family and offers dual processor sockets. System battery specifications The system supports a CR 2032 3.
NOTE: Maximum memory is processor dependent. Table 9. Memory specifications Memory module sockets Memory type Memory capacity Minimum RAM Maximum RAM Sixteen DIMM sockets RDIMM 512 GB 32 GB with dual processors (minimum one memory module per processor) 512 GB LRDIMM 2048 GB 64 GB with dual processors (minimum one memory module per processor) 1024 GB NOTE: Maximum available RAM is dependent on CPU SKU type.
Temperature specifications Table 11. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (altitudes under 950 m / 3,117 ft) 10°C to 35°C (50°F to 95°F), avoiding direct sunlight Fresh air For information about fresh air, see Expanded Operating Temperature section. Maximum temperature gradient (operation and storage) 20°C/h (36°F/h) Relative humidity specifications Table 12.
Maximum altitude specifications Table 15. Maximum altitude specifications Maximum altitude Specifications Operating 3,048 m (10,000 ft) Storage 12,000 m (39,370 ft) Operating temperature de-rating specifications Table 16. Operating temperature de-rating specifications Operating temperature de-rating Specifications Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft).
Particulate contamination Specifications • Residual dust present in the air must have a deliquescent point less than 60% relative humidity. NOTE: This condition applies to data center and non-data center environments. Table 18. Gaseous contamination specifications Gaseous contamination Specifications Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/ISA71.04-1985 Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.
NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD panel and in the System Event Log. Expanded operating temperature restrictions • Do not perform a cold startup below 5°C (41°F). • The specified operating temperature is based on a maximum altitude of 950 m (3,116 ft). • PCIe Cards are not supported on slots 1, 2 and 3. • A maximum of six hard drives are supported on half width systems with a 165 W processor.
4 Initial system setup and configuration Setting up your system Perform the following steps to set up your system: 1 Unpack the system. 2 Remove the shipping screws from the sides of the system, before installing it in the rack. CAUTION: Do not attempt to lift the system by yourself to avoid potential injury. Do not apply uneven force to either end of the system to prevent the chassis from distorting or bending. Keep the system parallel to the ground when lifting and moving it.
Options to set up iDRAC IP address To enable communication between your system and iDRAC, you must first configure the network settings based on your network infrastructure. NOTE: For static IP configuration, you must request for it at the time of purchase. This option is set to DHCP by Default. You can set up the IP address by using one of the following interfaces: Interfaces Document/Section iDRAC Settings utility Dell Integrated Dell Remote Access Controller User's Guide at Dell.
For more information about drivers, documentation, and white papers on the Intel QAT, see https://01.org/intel-quickassist-technology. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at Dell.com/poweredgemanuals. You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide at Dell.com/poweredgemanuals.
Steps 1 Go to Dell.com/support/home. 2 In the Drivers & Downloads section, type the Service Tag of your system in the Enter a Service Tag or product ID box, and then click Submit. NOTE: If you do not have the Service Tag, select Detect Product to allow the system to automatically detect the Service Tag, or click View products, and navigate to your product. 3 Click Drivers & Downloads. The drivers that are applicable to your system are displayed. 4 Download the drivers to a USB drive, CD, or DVD.
5 Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware.
System Setup details The System Setup Main Menu screen details are explained as follows: Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure the iDRAC settings. The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility.
Option Description Processor Settings Specifies information and options related to the processor such as speed and cache size. SATA Settings Specifies options to enable or disable the integrated SATA controller and ports. NVMe Settings Specifies options to change the NVMe settings. Boot Settings Specifies options to specify the Boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings. Network Settings Specifies options to change the network settings.
3 On the System Setup Main Menu screen, click System BIOS. 4 On the System BIOS screen, click Boot Settings. Boot Settings details The Boot Settings screen details are explained as follows: Table 24. Boot Settings Option Description Boot Mode Enables you to set the boot mode of the system. CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode. If the operating system supports UEFI, you can set this option to UEFI.
CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode. 3 After the system boots in the specified boot mode, proceed to install your operating system from that mode. NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode.
Table 25. Network Settings Option Description PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is created for the device. PXE Device n Settings (n = 1 to 4) Enables you to control the configuration of the PXE device. UEFI HTTP Device n Settings (n = 1 to 3) Enables or disables the UEFI HTTP device settings. UEFI iSCSI Settings You can use the iSCSI Settings screen to modify iSCSI device settings.
Viewing System Security About this task To view the System Security screen, perform the following steps: Steps 1 Turn on, or restart your system. 2 Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3 On the System Setup Main Menu screen, click System BIOS. 4 On the System BIOS screen, click System Security.
Option Description Power Button Enables or disables the power button on the front of the system. This option is set to Enabled by default. AC Power Recovery Sets how the system behaves after AC power is restored to the system. This option is set to Last by default. AC Power Recovery Delay Sets the time delay for the system to power up after AC power is restored to the system. This option is set to Immediate by default.
3 On the System Security screen, verify that Password Status is set to Unlocked. 4 In the System Password field, type your system password, and press Enter or Tab. Use the following guidelines to assign the system password: • A password can have up to 32 characters. • The password can contain the numbers 0 through 9. • Only the following special characters are allowed: space, (h), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). A message prompts you to reenter the system password.
NOTE: If you change the system password or setup password, a message prompts you to reenter the new password. If you delete the system password or setup password, a message prompts you to confirm the deletion. Operating with setup password enabled If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options.
Option Description System Management Engine Version Specifies the current version of the Management Engine firmware. System Service Tag Specifies the system Service Tag. System Manufacturer Specifies the name of the system manufacturer System Manufacturer Contact Information Specifies the contact information of the system manufacturer. System CPLD Version Specifies the current version of the system complex programmable logic device (CPLD) firmware.
Option Description Memory Operating Mode Specifies the memory operating mode. The available option is Optimizer Mode. Memory Operating Mode Specifies the memory operating mode. The options available are Optimizer Mode, Single Rank Spare Mode, Multi Rank Spare Mode, Mirror Mode, and Dell Fault Resilient Mode. This option is set to Optimizer Mode by default. NOTE: The Memory Operating Mode option can have different default and available options based on the memory configuration of your system.
Processor Settings details The Processor Settings screen details are explained as follows: Table 30. Processor Settings Option Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one logical processor per core. This option is set to Enabled by default.
Option Description Processor 1 NOTE: Depending on the number of CPUs, there may be up to four processors listed. The following settings are displayed for each processor installed in the system: • • • • • Family-Model-Stepping: Specifies the family, model, and stepping of the processor as defined by Intel. Brand: Specifies the brand name. Level 2 Cache: Specifies the total L2 cache. Level 3 Cache: Specifies the total L3 cache. Number of Cores: Specifies the number of cores per processor.
Option Description For AHCI mode, BIOS support is always enabled. • • • Port B Model: Specifies the drive model of the selected device. Drive Type: Specifies the type of drive attached to the SATA port. Capacity: Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Sets the drive type of the selected device. For the Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support.
Option Description • Capacity: Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Sets the drive type of the selected device. For the Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. Port G For AHCI mode, BIOS support is always enabled. Sets the drive type of the selected device.
F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3 On the System Setup Main Menu screen, click System BIOS. 4 On the System BIOS screen, click Integrated Devices. Integrated Devices details The Integrated Devices screen details are explained as follows: Table 32. Integrated Devices Option Description User Accessible USB Ports Enables or disables the USB ports.
Option Description Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the configuration of the PCIe cards installed in the specified slot. Slots must be disabled only when the installed peripheral card prevents booting into the operating system or causes delays in system startup. If the slot is disabled, both the Option ROM and UEFI drivers are disabled. • • • • Slot Bifurcation Slot 1: Enables or disables the PCIe slot 1.
Option Description Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. Enables the COM1 port. This option is set to On with Console Redirection via COM1 by default. Serial Port Address Enables you to set the port address for serial devices. This option is set to Serial Device1=COM1, Serial Device 2 = COM2Serial Device 1=COM2, Serial Device 2=COM1 by default. NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3 On the System Setup Main Menu screen, click System BIOS. 4 On the System BIOS screen, click System Profile Settings. System Profile Settings details The System Profile Settings screen details are explained as follows: Table 34. System Profile Settings Option Description System Profile Sets the system profile.
Option Description Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime. The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy option. Energy Efficient Polic Enables you to select the Energy Efficient Policy option.
Miscellaneous Settings details The Miscellaneous Settings screen details are explained as follows: Table 35. Miscellaneous Settings Option Description System Time Enables you to set the time on the system. System Date Enables you to set the date on the system. Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes. Keyboard NumLock Enables you to set whether the system boots with the NumLock enabled or disabled. This option is set to On by default.
Entering the iDRAC Settings utility 1 Turn on or restart the managed system. 2 Press F2 during Power-on Self-test (POST). 3 On the System Setup Main Menu page, click iDRAC Settings. The iDRAC Settings screen is displayed. Changing thermal settings About this task The iDRAC settings utility enables you to select and customize the thermal control settings for your system. NOTE: Selection of thermal profile does not change the default Fan speed.
Boot Manager The Boot Manager screen enables you to select boot options and diagnostic utilities. Viewing Boot Manager About this task To enter Boot Manager: Steps 1 Turn on, or restart your system. Enter the result of your step here (optional). 2 Press F11 when you see the following message: F11 = Boot Manager If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system and try again. Boot Manager main menu Table 36.
PXE boot You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems, remotely. NOTE: To access the PXE boot option, boot the system and then press F12. The system scans and displays the active networked systems.
6 Installing and removing server components Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock. CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. CAUTION: Many repairs may only be done by a certified service technician.
Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock The key is needed only if your system includes a bezel. • Phillips #1 screwdriver • Phillips #2 screwdriver • 1/4 inch flat head screwdriver • Torx #T20 screwdriver • Torx #T30 screwdriver • Torx #T6, #T8, #T10, and #T15 screwdrivers • Wrist grounding strap You need the following tools to assemble the cables for a DC power supply unit.
• Memory modules of different capacities can be mixed provided other memory population rules are followed. For example, 4 GB and 8 GB memory modules can be mixed. • In a dual-processor configuration, the memory configuration for each processor must be identical. For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on. • Mixing of more than two memory module capacities in a system is not supported.
• Memory modules installed in memory module sockets with white release levers must be identical and the same rule applies for sockets with black release tabs. This ensures that identical memory modules are installed in matched pairs—for example, A1 with A2, A3 with A4, A5 with A6, and so on.
Table 38. DIMM configuration specifications DIMM type RDIMM LRDIMM 3DS LRDIMM NVDIMM RDIMM O X X O LRDIMM X O X O 3DS LRDIMM X X O O NVDIMM O O O X CH4 CH5 Table 39. DIMM minimum population requirements DIMM type CH0 CH1 CH2 CH3 D0 (A1) D1 (A7) D0 (A2) D0 (A3) D0 (A4) D1 (A8) D0 (A5) D0 (A6) 1LM DDR4 DRE DO DRE DRE DO DO DO DO 1LM DDR4 DR NR DO DO DR NR DO DO • DR: DDR4 required. • DRE: DDR4 required. But plugging in either one slot is allowed.
Figure 7.
3 Locate the appropriate memory module. CAUTION: Handle each memory module by the card edges, ensuring not to touch the middle of the memory module or metallic contacts. 4 Press down on the two memory module locking latches. The memory module partially ejects. 5 Lift the memory module.
Figure 8.
Next steps 1 Install the new memory module. 2 Complete the procedure listed in After working inside your system. Installing memory module Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. WARNING: Allow the memory modules to cool after you power off the system. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.
Figure 9.
3 Fold the air baffle. Figure 10. Folding the air baffle 4 Align the air baffle with the DIMM sockets, the end tabs runs between the DIMM locking latches. 5 Press the air baffle tabs down to lock on the standoffs on the chassis.
Figure 11.
Next steps 1 Complete the procedure listed in After working inside your system. 2 Press F2 to start System Setup, and check the System Memory setting. The System Memory value should reflect the newly installed memory. If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat Step 2 and Step 3 of this procedure, checking to ensure that the memory modules are firmly seated in their sockets. 3 Run the system memory test in the system diagnostics.
Figure 12.
3 In a sequential order, loosen the four screws securing the processor assembly. 4 Push the release latches to unlock the heat sink. 5 Remove the processor assembly and heat sink. Figure 13. Removing the heat sink Next steps 1 Separate the heat sink and the processor. 2 Remove the processor. 3 Complete the procedure listed in After working inside your system.
Figure 14. Separating the processor and heat sink 3 Release the latches to unlock the processor from the carrier. Allow some time (approximately 30 seconds) for the heat sink to loosen from the processor. 4 Remove the processor. Figure 15. Separating the processor and carrier Next steps 1 Install the new processor. 2 Complete the procedure listed in After working inside your system. Installing processor Prerequisites 1 Ensure that you read the Safety instructions.
NOTE: You can update the system BIOS using the Dell Lifecycle Controller. 3 Complete the procedure listed in Before working inside your system. Steps 1 Align the processor on the processor tray. Figure 16. Aligning the processor on the processor tray 2 Align the triangular cutout of the socket and the indent on processor carrier with the gold triangle identifying pin of the processor. 3 Press the processor carrier to make sure the processor carrier is locked on the processor. Figure 17.
NOTE: You can update the system BIOS using the Dell Lifecycle Controller. 4 Complete the procedure listed in Before working inside your system. 5 Install the processor. Steps 1 Remove the TIM protective film from the heat sink.
2 Figure 18. Removing the TIM protective film 68 Installing and removing server components Align the marked corner on the heat sink with the correlating location on the processor carrier.
3 Press the heat sink to lock it on the processor carrier. Figure 19. Inserting the heat sink in a processor tray assembly 4 Once the heat sink locks onto the carrier, remove the heat sink and processor assembly from the processor tray. Figure 20. Removing the processor assembly from the processor tray 5 Align the processor assembly on the server board, until it is seated firmly in place. 6 In the marked order, tighten the retaining screws to secure the processor assembly.
Figure 21. Installing the processor assembly Table 40. Assembly material 7 Description Description Quantity Torque (lbs/inch) CPU HSK screw 2 12 ± 0.2 Install the air shroud between the heat sinks. Make sure the air shroud is locked in place. Figure 22. Installing the air shroud Next steps 1 Complete the procedure listed in After working inside your system. 2 While booting, press F2 to start the System Setup and ensure that the processor information matches the new system configuration.
Expansion card and riser An expansion card in the server is an add-on card that can be inserted into an expansion slot on the server board or riser card to add enhanced functionality to the system through the expansion bus. NOTE: A System Event Log (SEL) event is logged if an expansion card riser is unsupported or missing. It does not prevent your system from turning on and no BIOS POST message or F1/F2 pause is displayed.
Installing expansion card into slot 1 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Installing expansion card into slot 4 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Installing expansion card into slot 6 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 23.
Next steps 1 Install the PCIe card. 2 Complete the procedure listed in After working inside your system. 3 While booting, press F2 to start the System Setup and ensure the battery is operating properly. 4 Enter the correct time and date in the System Setup Time and Date fields. 5 Exit the System Setup. Installing system battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed.
Figure 24.
Next steps 1 Install the PCIe card. 2 Complete the procedure listed in After working inside your system. 3 While booting, press F2 to start the System Setup and ensure the battery is operating properly. 4 Enter the correct time and date in the System Setup Time and Date fields. 5 Exit the System Setup. Hot swappable HDD cages Installing hot swappable HDD cage Prerequisites 1 Ensure that you read the Safety instructions 2 Complete the procedure listed in Before working inside your system.
Figure 25.
3 Align the keyholes on the hot swappable HDD cage with the standoffs on the chassis. 4 Slide the HDD cage to lock in place. 5 Secure the HDD cage with the provided screws.
Figure 26.
Table 42. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 2 6 ± 0.2 Next step 1 Complete the procedure listed in After working inside your system. Removing hot swappable HDD cage Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. 3 Remove the 2.5-inch hot swappable HDDs. 4 Remove the HDD backplane. Steps 1 Remove the securing screws from the HDD cage.
Figure 27.
Next steps 1 Install the hot swappable HDD cage. 2 Install the HDD backplane. 3 Install the 2.5-inch hot swappable HDDs. 4 Complete the procedure listed in After working inside your system. Hard drive For more information on hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector HDD FAQ document at Dell.com/ dssmanuals. All hard drives are connected to the server board through the hard drive backplane.
Figure 28. Removing the 2.5-inch HDD assembly 3 Remove the screws securing the HDD to the carrier. 4 Remove the HDD from the carrier.
Figure 29. Removing the 2.
Next steps 1 Install a 2.5-inch HDD into a rear bay. 2 Complete the procedure listed in After working inside your system. Installing 2.5-inch hard drive into the rear bay Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Complete the procedure listed in Before working inside your system. Steps 1 Align the HDD with the HDD carrier. Make sure the connectors are facing the front.
Figure 30. Installing the 2.
Table 43. Assembly material Description Quantity Torque (lbs/inch) M3 screw 4 (1 per HDD) 6 ± 0.2 3 Align the HDD assembly in the chassis. 4 Install the HDD assembly and slide it to seat properly. 5 Secure with the thumb screw. Figure 31. Installing the 2.5-inch HDD assembly Next step 1 Complete the procedure listed in After working inside your system. Removing 3.5-inch hard drive from the rear bay Prerequisites NOTE: The procedure is available only for DSS 9620 server with 3.5-inch HDD.
2 Figure 32. Removing the 3.5-inch HDD assembly 90 Installing and removing server components Remove the screws securing the HDD to the HDD carrier.
3 Remove the HDD from the HDD carrier.
Figure 33. Removing the 3.
4 Remove the screws securing the HDD tray to the standoffs on the server base. 5 Remove the HDD tray from the server.
Figure 34.
Next steps 1 Install the 3.5-inch HDD into a rear bay. 2 Complete the procedure listed in After working inside your system. Installing 3.5-inch hard drive in the rear bay Prerequisites NOTE: The procedure is available only for DSS 9620 server with 3.5-inch HDD. 1 Follow the safety guidelines listed in the Safety instructions section. 2 Complete the procedure listed in Before working inside your system. Steps 1 Align the HDD tray with the standoffs on the server base.
Figure 35.
Table 44. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 7 6 ± 0.2 3 Align the HDD with the HDD carrier. 4 Secure the HDD with the provided screws.
Figure 36. Installing the 3.
Table 45. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 4 (1 per HDD) 6 ± 0.2 5 Align the standoffs on the HDD assembly with the keyholes on the HDD tray. 6 Slide the HDD assembly to lock in place.
Figure 37. Installing the 3.
Next step 1 Complete the procedure listed in After working inside your system. Removing hot swappable hard drive Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Complete the procedure listed in Before working inside your system. CAUTION: To prevent data loss, ensure that your operating system supports hot swappable drive installation. See the documentation supplied with your operating system. Steps 1 Press the release button to unlock the HDD assembly.
Figure 38.
4 Remove the screws securing the HDD to the HDD tray 5 Remove the HDD module from the HDD tray.
Figure 39.
Next steps 1 Install the hot swappable HDD. 2 Complete the procedure listed in After working inside your system. NOTE: If you are not replacing the hard drive immediately, insert a hard drive blank in the empty hard drive slot. Installing hot swappable hard drive Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Complete the procedure listed in Before working inside your system.
Figure 40.
Table 46. Assembly material Description Quantity Torque (lbs/inch) M3 screw 4 (1 per HDD) 6 ± 0.2 3 Extend the release latch on the HDD tray to the fully open position. 4 Insert the HDD assembly in the bay. 5 Close the latch to secure.
Figure 41.
Next step 1 Complete the procedure listed in After working inside your system. Server board A server board (also known as the motherboard) is the main printed circuit board in the system with different connectors used to connect different components or peripherals of the system. A server board provides the electrical connections to the components in the system to communicate. Removing server board Prerequisites CAUTION: Do not attempt to remove the TPM plug-in module from the server board.
Figure 42. Removing server board securing screws 4 Grasp the back of the server board and tilt upward. Do not lift the back of the server board completely to prevent damage to the components and I/O ports on the front. CAUTION: Do not lift the server board by holding a memory module slot, any other connector, or component. 5 Pull the server board back to release the I/O ports from the chassis, and lift the server board out to remove. 6 Place the server board in an antistatic bag. Figure 43.
Next steps 1 Install the server board. 2 Complete the procedure listed in After working inside your system. Installing server board Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Complete the procedure listed in Before working inside your system. Steps 1 Remove the new server board from its antistatic bag and hold by the edges. 2 If removed, install the Trusted Platform Module (TPM).
NOTE: The location of cable clips may differ depend on the models. Figure 45. Securing the server board Table 47. Assembly material Description Quantity Torque (lbs/inch) M3 screw 7 6 ± 0.2 Special screw (A) 1 6 ± 0.2 Next steps 1 Install heat sinks and processors. 2 Install memory modules. 3 Install the expansion riser to slot 5. 4 Install the OCP card. 5 Install the mezzanine card. 6 Install the PCIe card. 7 Complete the procedure listed in After working inside your system.
Installing trusted platform module Prerequisites CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the server board. Once the TPM is installed, it is cryptographically bound to that specific server board. Any attempt to remove an installed TPM breaks the cryptographic binding, and it cannot be re-installed or installed on another server board. NOTE: This is a Field Replaceable Unit (FRU).
Figure 46. Inserting the trust platform module 114 Installing and removing server components 2 Flip down the TPM. Make sure it is secured on the server board.
Figure 47.
Next steps 1 Install the PCIe card. 2 Complete the procedure listed in After working inside your system. Initializing TPM for BitLocker users • For more information, see https://technet.microsoft.com/en-us/library/cc753140.aspx The TPM Status changes to Enabled, Activated. Initializing TPM for TXT users 1 While booting your system, press F2 to enter System Setup. 2 On the System Setup Main Menu screen, click System BIOS > System Security Settings.
Mini PERC battery Removing Mini PERC battery Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Complete the procedure listed in Before working inside your system. Steps 1 Disconnect the Mini PERC and PERC battery cables. 2 Press the release latch to release the Mini PERC battery. 3 Slide the Mini PERC battery out of the air shroud to remove.
Figure 48.
Next steps 1 Install the Mini PERC battery. 2 Complete the procedure listed in After working inside your system. Installing Mini PERC battery Prerequisites WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. For more information, see the safety information that shipped with your system. CAUTION: Many repairs may only be done by a certified service technician.
Figure 49.
3 Connect the PERC battery and Mini PERC cables. Next step 1 Complete the procedure listed in After working inside your system. Supercap Removing Microsemi supercap Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Complete the procedure listed in Before working inside your system. Steps 1 Locate the supercap battery and disconnect the cable. Figure 50. Locating the supercap 2 Grasp the battery and lift it up to remove it from the holder.
Figure 51.
Next steps 1 Replace the Microsemi supercap battery. 2 Complete the procedure listed in After working inside your system. Installing Microsemi supercap Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Locate the place holder in the assigned location. The screw holes on the chassis and holder align when the holder is placed correctly. Figure 52.
Figure 53.
Table 48. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 2 6 ± 0.2 3 Position the cable to allow access for front-side routing. 4 Insert the battery into the holder and gently press it down until it is secured.
Figure 54.
Next step 1 Complete the procedure listed in After working inside your system. Removing Broadcom supercap Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Complete the procedure listed in Before working inside your system. Steps 1 Locate the supercap battery and disconnect the supercap cable. Figure 55. Locating the supercap 2 Grasp the one end of the battery and lift it up to remove it from the holder.
Figure 56.
Next steps 1 Replace the Broadcom supercap battery. 2 Complete the procedure listed in After working inside your system. Installing Broadcom supercap Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Complete the procedure listed in Before working inside your system. Steps 1 Locate the place holder in the assigned location. The screw holes on the chassis and holder align when the holder is placed correctly. Figure 57.
Figure 58. Installing the battery holder Table 49. Assembly material Description Quantity Torque (lbs/inch) M3 Screw 2 6 ± 0.2 3 Position the cable to allow access for front-side routing. 4 Insert the battery into the holder and gently press it down until it is secured.
Figure 59.
Next step 1 Complete the procedure listed in After working inside your system. Mezzanine card and Mini PERC Removing mezzanine card Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Remove the securing screws from the mezzanine card assembly. 2 Remove the mezzanine card assembly from the chassis.
Figure 60.
3 Remove the bridge board from the mezzanine card assembly.
Figure 61.
4 Remove the securing screws from the mezzanine brackets. 5 Remove the support bracket and slot cover from the mezzanine card.
Figure 62.
Next steps 1 Install the mezzanine card. 2 Complete the procedure listed in After working inside your system. Installing mezzanine card Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Align the holes on mezzanine card with the holes on support bracket and slot cover. 2 Secure the support bracket and slot cover with screws.
Figure 63.
Table 50. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 3 6 ± 0.2 3 Align the bridge board with the mezzanine card connector. 4 Install the bridge board.
Figure 64.
5 Align the mezzanine card assembly with the screw posts on the chassis and the connector on the server board. 6 Press the mezzanine card assembly into the server board connector until it is fully seated. 7 Secure the mezzanine card assembly with provided screws.
Figure 65.
Table 51. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 3 6 ± 0.2 Next step 1 Complete the procedure listed in After working inside your system. Removing Mini PERC Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Remove the securing screws from the Mini PERC assembly. 2 Remove the Mini PERC assembly from the chassis.
Figure 67. Removing the bridge board from the Mini PERC assembly 4 Loosen the captive screws securing the Mini PERC cable and the Mini PERC card. 5 Remove the Mini PERC cable. 6 Grasp the ends of the Mini PERC card and remove it. Figure 68. Removing the Mini PERC cable and card 7 Remove the screws securing the riser board. 8 Remove the bezel and riser board from the mezzanine bracket.
Figure 69. Removing the bezel and riser board Next steps 1 Install the Mini PERC. 2 Complete the procedure listed in After working inside your system. Installing Mini PERC Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Align the holes on riser board with the holes on mezzanine brackets. 2 Secure the mezzanine brackets with screws. 3 Align the bezel with the mezzanine bracket and install.
Figure 70. Installing the bezel and riser board Table 52. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 3 6 ± 0.2 4 Align the Mini PERC on the riser board making sure the screw holes line up. 5 Install the Mini PERC card on the bezel and riser board. 6 Place the PERC cable over the Mini PERC connectors and install. 7 Secure the Mini PERC cable and the Mini PERC with the captive screws.
Figure 71. Assembling the Mini PERC card and cable on the bracket Table 53. Assembly material Description Quantity Torque (lbs/inch) FIX screw 2 6 ± 0.2 8 Align the bridge board with the riser board connector. 9 Install the bridge board. Figure 72. Installing the bridge board on the Mini PERC assembly 10 Turn the Mini PERC assembly over and align it with the screw posts on the chassis and the connector on the server board.
Figure 73. Installing the Mini PERC assembly Table 54. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 3 6 ± 0.2 Next step 1 Complete the procedure listed in After working inside your system. M.2 SSD Removing x8 PCIe M.2 card Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Remove the securing screws from the PCIe M.2 assembly. 2 Remove the PCIe M.2 assembly from the chassis.
Figure 74. Removing the PCIe M.
3 Remove the bridge board from the PCIe M.2 assembly.
Figure 75.
4 Flip over the PCIe M.2 assembly. 5 Loosen the screw securing the PCIe M.2 card to the M.2 SSD board. 6 The M.2 SSD board pops up. Grasp the card and slide it out. Figure 76. Removing the M.2 SSD board 7 Remove the securing screws from the mezzanine brackets. 8 Remove the support bracket and slot cover from the PCIe M.2 card.
Figure 77.
Next steps 1 Install the PCIe M.2 card. 2 Complete the procedure listed in After working inside your system. Installing x8 PCIe M.2 card Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Align the holes on the PCIe M.2 card with the holes on support bracket and slot cover. 2 Secure the support bracket and slot cover with screws.
Figure 78.
Table 55. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 3 6 ± 0.2 3 Flip over the PCIe M.2 assembly. 4 Align the M.2 SSD board with the protrusion in the PCIe M.2 card. 5 Insert the M.2 SSD until it is fully seated in the connector. 6 Lower the M.2 SSD board and hold it in place. 7 Secure the M.2 SSD board to the PCIe M.2 card with the captive screw. Figure 79. Installing the M.2 SSD board 8 Align the bridge board in the PCIe M.2 card connector.
Figure 80.
10 Align the PCIe M.2 assembly with the screw posts on the chassis and the connector on the server board. 11 Press the PCIe M.2 assembly into the server board connector until it is fully seated. 12 Secure the PCIe M.2 assembly with provided screws. Figure 81. Installing the PCIe M.2 assembly Table 56. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 3 6 ± 0.2 Next step 1 Complete the procedure listed in After working inside your system. Removing x8 SATA M.
NOTE: You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 82. Removing the SATA M.2 assembly 3 Remove the bridge board from the SATA M.2 assembly.
Figure 83.
4 Flip over the SATA M.2 assembly. 5 Loosen the screw securing the SATA M.2 card and M.2 SSD board. 6 The M.2 SSD board pops up. Grasp the board and slide it out.
Figure 84. Removing the M.
7 Remove the securing screws from the mezzanine brackets. 8 Remove the support bracket and slot cover from the SATA M.2 card.
Figure 85.
Next steps 1 Install the SATA M.2 card. 2 Complete the procedure listed in After working inside your system. Installing x8 SATA M.2 card Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Align the holes on the SATA M.2 card with the holes on support bracket and slot cover. 2 Secure the support bracket and slot cover with screws.
Figure 86.
Table 57. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 3 6 ± 0.2 3 Flip over the SATA M.2 assembly. 4 Align the M.2 SSD board with the protrusion in the SATA M.2 card. 5 Insert the M.2 SSD until it is fully seated in the connector. 6 Lower the M.2 SSD board and hold it in place. 7 Secure the M.2 SSD board to the SATA M.2 card with the captive screw. Figure 87. Installing the M.2 SSD board 8 Align the bridge board in the SATA M.2 card connector.
Figure 88.
10 Align the SATA M.2 assembly with the screw posts on the chassis and the connector on the server board. 11 Press the SATA M.2 assembly into the server board connector until it is fully seated. 12 Secure the SATA M.2 assembly with provided screws.
Figure 89. Installing the SATA M.
Table 58. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 3 6 ± 0.2 Next step 1 Complete the procedure listed in After working inside your system. Removing x16 PCIe M.2 card Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Loosen the captive screw securing the PCIe M.2 card. 2 Unlock the hook from the PCIe M.2 card and remove the PCIe M.2 card form the server board.
Figure 90. Removing the PCIe M.
3 Remove the screw securing the PCIe M.2 card and M.2 SSD board. 4 Rotate the M.2 SSD board out and remove.
Figure 91. Removing the M.
5 Remove the securing screw from the PCIe M.2 card. 6 Remove the PCIe bracket from the PCIe M.2 card.
Figure 92.
Next steps 1 Install the PCIe M.2 card. 2 Complete the procedure listed in After working inside your system. Installing x16 PCIe M.2 card Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Align the PCIe bracket with the PCIe M.2 card. 2 Secure the PCIe bracket with the provided screws.
Figure 93.
Table 59. Assembly material Description Quantity Torque (lbs/inch) M3 screw 1 6 ± 0.2 3 Align the M.2 SSD board with the protrusion in the PCIe M.2 card. 4 Insert the M.2 SSD until it is fully seated in the connector. 5 Lower the M.2 SSD board and hold it in place. 6 Insert the screws and tighten to secure.
Figure 94. Installing the M.
Table 60. Assembly material Description Quantity Torque (lbs/inch) M2 x 4.5 mm 2 2.4~2.7 7 Align the PCIe M.2 card with the connector on the server board. 8 Press the PCIe M.2 card into the server board connector until it is fully seated. Make sure the hook is locked the PCIe M.2 card. 9 Tighten the captive screw on the PCIe bracket.
Figure 95. Installing the PCIe M.
Next step 1 Complete the procedure listed in After working inside your system. Removing x16 SATA M.2 card Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Loosen the captive screw securing the SATA M.2 card. 2 Unlock the hook from the SATA M.2 card and remove the SATA M.2 card form the server board.
Figure 96. Removing the SATA M.
3 Remove the screw securing the SATA M.2 card and M.2 SSD board. 4 Rotate the M.2 SSD board out and remove.
Figure 97. Removing the M.
5 Remove the securing screw from the SATA M.2 card. 6 Remove the PCIe bracket from the SATA M.2 card.
Figure 98.
Next steps 1 Install the SATA M.2 card. 2 Complete the procedure listed in After working inside your system. Installing x16 SATA M.2 card Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Align the PCIe bracket with the SATA M.2 card. 2 Secure the PCIe bracket with the provided screws.
Figure 99.
Table 61. Assembly material Description Quantity Torque (lbs/inch) M3 screw 1 6 ± 0.2 3 Align the M.2 SSD board with the protrusion in the SATA M.2 card. 4 Insert the M.2 SSD until it is fully seated in the connector. 5 Lower the M.2 SSD board and hold it in place. 6 Insert the screws and tighten to secure.
Figure 100. Installing the M.
Table 62. Assembly material Description Quantity Torque (lbs/inch) M2 x 4.5 mm 2 2.4~2.7 7 Align the SATA M.2 card with the connector on the server board. 8 Press the SATA M.2 card into the server board connector until it is fully seated. Make sure the hook is locked the SATA M.2 card. 9 Tighten the captive screw on the PCIe bracket.
Figure 101. Installing the SATA M.
Next step 1 Complete the procedure listed in After working inside your system. PCIe card Removing PCIe card Prerequisites 1 Follow the safety guidelines listed in the Safety instructions section. 2 Complete the procedure listed in Before working inside your system. Steps 1 Remove the securing screws from the PCIe card assembly. 2 Remove the PCIe card assembly from the chassis.
Figure 102.
3 Remove the securing screw from the PCIe card assembly. 4 Remove the PCIe card from the riser board. NOTE: You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Figure 103.
5 Remove the securing screws from the riser board. 6 Remove the riser board from the riser bracket.
Figure 104.
Next steps 1 Install the PCIe card. 2 Complete the procedure listed in After working inside your system. 3 Install any device drivers needed for the card as described in the documentation for the card. Installing PCIe card Prerequisites 1 Follow the procedure listed in the After working inside your system. 2 Complete the procedure listed in Before working inside your system. Steps 1 Remove the screws securing the riser bracket. 2 Remove the riser bracket from the chassis.
Figure 105.
Table 63. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 2 6 ± 0.2 5 Align the PCIe card with the riser bracket and the riser board connector. 6 Insert the PCIe card in the connector on the riser board. 7 Secure the PCIe card with the provided screw. NOTE: You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system.
Figure 106.
Table 64. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 1 6 ± 0.2 8 Align the PCIe card assembly with the screw posts on the chassis and the connector on the server board. 9 Press the PCIe card assembly into the server board connector until it is fully seated. 10 Secure the PCIe card assembly with the provided screws.
Figure 107.
Table 65. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 2 6 ± 0.2 Next steps 1 Follow the procedure listed in the After working inside your system. 2 Install any device drivers needed for the card as described in the documentation for the card. OCP card Removing OCP card from slot 1 Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system.
Figure 108.
3 Remove the bridge board from the OCP card assembly.
Figure 109.
4 Remove the securing screws from the OCP card. 5 Grasp the rearside of the OCP card and lift it up to clear the connector on the transfer board. Do not remove it completely. 6 Slide the OCP card out to allow the ports on the OCP card to clear the bracket. 7 Remove the OCP card.
Figure 110.
8 Remove the securing standoff screw from the transfer board. 9 Slide the transfer board to release it from the securing pin on the OCP bracket and remove it. Figure 111. Removing the transfer board Next steps 1 Install the OCP card into slot 1. 2 Complete the procedure listed in After working inside your system. Installing OCP card into slot 1 Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system.
Figure 112.
Table 66. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 1 6 ± 0.2 4 Angle the OCP card over the OCP bracket and insert the ports in the slots on the bracket. 5 Align the connectors on the OCP card with the slot on the transfer board and lower the OCP card in place. Gently press it in place to seat it correctly. 6 Secure the OCP card with screws.
Figure 113.
Table 67. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 3 6 ± 0.2 7 Align the bridge board with the transfer board connector. 8 Install the bridge board.
Figure 114.
9 Turn the OCP card assembly over and align it with the screw posts on the chassis and the connector on the server board. 10 Press the OCP card assembly into the server board connector until it is fully seated. 11 Secure the OCP card assembly with provided screws.
Figure 115.
Table 68. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 3 6 ± 0.2 Next step 1 Complete the procedure listed in After working inside your system. Removing OCP card from slot 3 Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. 3 Remove the mezzanine card. Steps 1 Remove the securing screws from the slot cover. 2 Remove the slot cover.
Figure 116.
3 Release the hooks locked on the OCP card. 4 Grasp the back of the OCP card and tilt upward. Do not lift the back of the OCP card completely to prevent damage to the components and I/O ports on the front. 5 Pull the OCP card back to release the I/O ports from the chassis, and lift the OCP card out to remove.
1 2 Figure 117.
Next steps 1 Install the OCP card. 2 Install the mezzanine card. 3 Complete the procedure listed in After working inside your system. Installing OCP card into slot 3 Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Align the I/O ports on the OCP card with the front of the server. 2 Angle the OCP card into the I/O ports. Make sure the ports on the OCP card are seated correctly in the chassis.
2 1 Figure 118.
4 Align the slot cover with the chassis. 5 Secure the slot cover with the provided screws.
Figure 119.
Table 69. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 2 6 ± 0.2 Next steps 1 Install the mezzanine card. 2 Complete the procedure listed in After working inside your system. 3M riser card Removing 3M riser card Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. 3 Remove the mezzanine card. Steps 1 Remove the securing screws from the front 3M riser assembly.
Figure 120.
3 Remove the securing screws from the 3M riser card. 4 Remove the 3M riser card from the riser bracket.
Figure 121.
5 Loosen the captive screw securing the rear 3M riser card. 6 Unlock the hook from the rear 3M riser card and remove the rear 3M riser card form the server board.
Figure 122.
7 Remove the securing screws from the PCIe bracket. 8 Remove the rear 3M riser card from the PCIe bracket.
Figure 123.
Next steps 1 Install the 3M riser card. 2 Complete the procedure listed in After working inside your system. 3 Install any device drivers needed for the card as described in the documentation for the card. Installing 3M riser card Prerequisites 1 Ensure that you read the Safety instructions. 2 Read and understand the cable routing plan in Cable routing overview. 3 Complete the procedure listed in Before working inside your system.
Figure 125.
Table 70. Assembly material 5 Description Quantity Torque (lbs/inch) #6-32 screw 2 6 ± 0.2 Align the front 3M riser assembly with the screw posts on the chassis and the slot 4 connector on the server board. 6 Press the front 3M riser assembly into the server board connector until it is fully seated. 7 Secure the front 3M riser assembly with the provided screws.
Figure 126.
Table 71. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 2 6 ± 0.2 8 Align the PCIe bracket with the rear 3M riser card. 9 Secure the PCIe bracket with the provided screws.
Figure 127.
Table 72. Assembly material Description Quantity Torque (lbs/inch) M3 screw 1 6 ± 0.2 10 Align the rear 3M riser card with the slot 5 connector on the server board. 11 Press the rear 3M riser card into the server board connector until it is fully seated. Make sure the hook is locked the rear 3M riser card. 12 Tighten the captive screw on the PCIe bracket.
Figure 128.
Next steps 1 Follow the procedure listed in the After working inside your system. 2 Install any device drivers needed for the card as described in the documentation for the card. NPIO card Removing NPIO card from the rear bay Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 129.
4 Remove the securing screw from the NPIO card assembly. 5 Remove the NPIO card from the riser board. NOTE: You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Figure 130.
6 Remove the securing screws from the riser board. 7 Remove the riser board from the riser bracket.
Figure 131.
Next steps 1 Install the NPIO card. 2 Complete the procedure listed in After working inside your system. 3 Install any device drivers needed for the card as described in the documentation for the card. Installing NPIO card in the rear bay Prerequisites 1 Follow the procedure listed in the After working inside your system. 2 Complete the procedure listed in Before working inside your system. Steps 1 Remove the screws securing the riser bracket. 2 Remove the riser bracket from the chassis.
Figure 132.
Table 73. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 2 6 ± 0.2 5 Align the NPIO card with the riser bracket and the riser board connector. 6 Insert the NPIO card in the connector on the riser board. 7 Secure the NPIO card with the provided screw. NOTE: You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system.
Figure 134.
Table 75. Assembly material 11 Description Quantity Torque (lbs/inch) #6-32 screw 2 6 ± 0.2 Connect the cables to the NPIO card assembly. Figure 135. Connecting the cables Next steps 1 Follow the procedure listed in the After working inside your system. 2 Install any device drivers needed for the card as described in the documentation for the card. Removing NPIO card from hot swappable bay Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 136.
4 Remove the securing screw from the NPIO card assembly. 5 Remove the NPIO card from the riser board. NOTE: You must install an expansion card filler cover over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The covers also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Figure 137.
6 Remove the securing screws from the riser board. 7 Remove the riser board from the riser bracket.
Figure 138.
Next steps 1 Install the NPIO card into hot swappable bay. 2 Complete the procedure listed in After working inside your system. 3 Install any device drivers needed for the card as described in the documentation for the card. Installing NPIO card in hot swappable bay Prerequisites 1 Follow the procedure listed in the After working inside your system.
Figure 140. Installing the NPIO card in a bracket Table 77. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 1 6 ± 0.2 8 Align the NPIO card assembly with the screw posts on the chassis and the connector on the server board. 9 Press the NPIO card assembly into the server board connector until it is fully seated. 10 Secure the NPIO card assembly with the provided screws. Figure 141. Installing the NPIO card assembly Table 78.
Figure 142. Connecting the cables Next steps 1 Follow the procedure listed in the After working inside your system. 2 Install any device drivers needed for the card as described in the documentation for the card. NPDB Removing NPDB Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Disconnect all cables from the NPDB. 2 Remove the securing screw from the NPDB. 3 Lift the NPDB to remove from the chassis.
Figure 143.
Next steps 1 Install the NPDB. 2 Complete the procedure listed in After working inside your system. Installing NPDB Prerequisite Ensure that you read the Safety instructions. Steps 1 Align the screw holes on the NPDB to the screw posts on the chassis. 2 Lower the NPDB in place. 3 Secure the NPDB with the screws.
Figure 144.
Table 79. Assembly material 4 Description Quantity Torque (lbs/inch) #6-32 screw 4 6 ± 0.2 Connect all cables from the server to the NPDB.
Figure 145.
Next step 1 Complete the procedure listed in After working inside your system. NVMe riser Removing NVMe riser Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Loosen the captive screw securing the NVMe riser. 2 Unlock the hook from the NVMe riser and remove the NVMe riser form the server board.
Figure 146.
3 Remove the securing screw from the NVMe riser. 4 Remove the PCIe bracket from the NVMe riser.
Figure 147.
Next steps 1 Install the NVMe riser. 2 Complete the procedure listed in After working inside your system. Installing NVMe riser Prerequisites 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. Steps 1 Align the PCIe bracket with the NVMe riser. 2 Secure the PCIe bracket with the provided screws.
Figure 148.
Table 80. Assembly material Description Quantity Torque (lbs/inch) M3 screw 1 6 ± 0.2 3 Align the NVMe riser with the connector on the server board. 4 Press the NVMe riser into the server board connector until it is fully seated. Make sure the hook is locked the NVMe riser. 5 Tighten the captive screw on the PCIe bracket.
Figure 149.
Next step 1 Complete the procedure listed in After working inside your system. Hard drive backplane Removing HDD backplane Prerequisites NOTE: The procedure is available only for DSS 9620 server with 2.5-inch hot swappable HDDs. 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. 3 Remove the 3.5-inch or 2.5-inch hot swappable HDDs. Steps 1 Disconnect the power cabling and miniSAS cable from the HDD backplane.
Figure 150.
Next steps 1 Install the HDD backplane. 2 Complete the procedure listed in After working inside your system. Installing HDD backplane Prerequisites NOTE: The procedure is available only for DSS 9620 server with 2.5-inch hot swappable HDDs. 1 Ensure that you read the Safety instructions. 2 Complete the procedure listed in Before working inside your system. 3 Remove the 3.5-inch or 2.5-inch hot swappable HDDs. Steps 1 Align the HDD backplane to the HDD cage in the chassis.
Figure 151.
Table 81. Assembly material Description Quantity Torque (lbs/inch) #6-32 screw 1 6 ± 0.2 Next steps 1 Install the 2.5-inch hot swappable HDD. 2 Complete the procedure listed in After working inside your system.
7 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
System diagnostic controls Table 82. System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
8 Jumpers and connectors Figure 152. Jumpers and connectors Table 83. Jumpers and connectors description No. Description Location No.
No. Description Location No.
9 Troubleshooting your system Troubleshooting list Table 84.
10 Getting help Contacting Dell Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service issues: 1 Go to Dell.
