Dell PowerEdge R630 Owner's Manual Regulatory Model: E26S Series Regulatory Type: E26S001 August 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2014 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Dell PowerEdge R630 system overview.........................................................................8 Supported configurations for PowerEdge R630 system........................................................................................... 8 Front panel ......................................................................................................................................................................... 10 10 x 2.5-inch hard drive chassis.....................
Chapter 4: Initial system setup and configuration........................................................................39 Setting up your system....................................................................................................................................................39 iDRAC configuration......................................................................................................................................................... 39 Options to set up iDRAC IP address.....
Removing a hot swappable hard drive or solid state drive................................................................................ 91 Installing a hot swappable hard drive..................................................................................................................... 93 Removing a hard drive or a solid state drive from a hard drive carrier..........................................................94 Installing a hot swappable hard drive into a hot swappable hard drive carrier......
Replacing the system battery................................................................................................................................. 134 Hard drive backplane...................................................................................................................................................... 135 Removing the hard drive backplane......................................................................................................................
Troubleshooting Troubleshooting Troubleshooting Troubleshooting Troubleshooting Troubleshooting Troubleshooting Troubleshooting Troubleshooting Troubleshooting cooling fans........................................................................................................................................ 172 system memory................................................................................................................................. 172 an internal USB key................................
1 Dell PowerEdge R630 system overview The Dell PowerEdge R630 rack servers support up to: ● ● ● ● ● Two Intel Xeon E5-2600 v3 or v4 processors 24 x 1.8-inch hard drives or 10 x 2.5-inch hard drives or eight x 2.5-inch hard drives Four optional NVMe Express Flash PCIe SSDs 24 DIMM slots supporting up to 1536 GB of memory Two AC or DC redundant power supply units NOTE: The Dell PowerEdge R630 system supports hot swappable hard drives.
Figure 1.
Front panel The front panel provides access to the features available on the front of the server, such as the power button, NMI button, system identification tag, system identification button, and USB and VGA ports. The diagnostic LEDs or the LCD panel is prominently located on the front panel. The hot swappable hard drives are accessible from the front panel. 10 x 2.5-inch hard drive chassis Figure 2. Front panel features of the 10 x 2.5-inch hard drive PowerEdge R630 chassis 1. 3. 5. 7. 9.
Table 1. Front panel features of the 10 x 2.5-inch hard drive PowerEdge R630 chassis (continued) Item Indicator, Button, or Connector Icon Description Press to toggle the system ID on or off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode. To reset the iDRAC (if not disabled in F2 iDRAC setup), press and hold the button for more than 15 seconds.
Table 2. Front panel features of the eight x 2.5-inch PowerEdge R630 hard drive chassis Item Indicator, Button, or Connector Icon Description 1 Power-on indicator, power button Enables you to know the power status of the system. The power indicator turns on when the system power is on. The power button controls the power supply output to the system.
Table 2. Front panel features of the eight x 2.5-inch PowerEdge R630 hard drive chassis (continued) Item Indicator, Button, or Connector 12. Quick Sync Icon Description Indicates a Quick Sync enabled system. The Quick Sync feature is optional and needs a Quick Sync bezel. This feature allows management of the system by using mobile devices. This feature aggregates hardware or firmware inventory and various system level diagnostic and error information that can be used in troubleshooting the system.
Table 3. Front panel features of the 24 x 1.8-inch hard drive PowerEdge R630 chassis (continued) Item Indicator, Button, or Connector Icon Description NOTE: Use this button only if directed to do so by qualified support personnel or by the operating system documentation. 5 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack.
Figure 5. LCD panel features Table 4. LCD panel features Item Button Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves the cursor forward in one-step increments. During message scrolling: ● Press and hold the button to increase scrolling speed. ● Release the button to stop. NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity, the display starts scrolling.
Related references View menu on page 16 View menu NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action. Option Description iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet). MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices. Name Displays the name of the Host, Model, or User String for the system.
Table 5. Back panel features (two PCIe expansion cards) Item Indicator, Button, or Connector 1 System identification button Icon Description The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flash until one of the buttons is pressed again. Press to toggle the system ID on and off.
Related references Expansion card installation guidelines on page 103 Three-riser chassis NOTE: This is applicable for eight x 2.5-inch, 10 x 2.5-inch, or 24 x 1.8-inch hard drive chassis. Figure 7. Back panel features (three PCIe expansion cards) 1. 3. 5. 7. 9. 11. System identification button iDRAC8 Enterprise port Serial connector Video connector LP PCIe expansion card slot (riser 3) Power supply (PSU1) 2. 4. 6. 8. 10. 12.
Table 6. Back panel features (three PCIe expansion cards) (continued) Item Indicator, Button, or Connector Icon Description 5 Serial connector Enables you to connect a serial device to the system. 6 LP PCIe expansion card slot (riser 2) Enables you to connect a low profile LP PCIe expansion card. See the Expansion card installation guidelines section. 7 Video connector Enables you to connect a VGA display to the system. 8 USB port (2) Enables you to connect USB devices to the system.
Table 7. Diagnostic indicators Icon Description Condition Corrective action Health indicator The indicator turns solid blue if the None required. system is in good health. The indicator flashes amber: Check the System Event Log or system messages for the specific issue. For more information about ● When the system is turned on. error messages, see the Dell Event and Error ● When the system is in standby. Messages Reference Guide at Dell.com/ ● If any error condition exists.
Hard drive indicator codes Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of the hard drive. The activity LED indicates whether hard drive is currently in use or not. The status LED indicates the power condition of the hard drive. Figure 8. Hard drive indicators 1. Hard drive activity indicator 2. Hard drive status indicator 3.
uSATA SSD indicator codes Figure 9. uSATA SSD indicators 1. uSATA SSD activity indicator 2. uSATA SSD status indicator 3. uSATA SSD NOTE: If the SSD is in the Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains off. Table 9. Drive status indicator codes Drive-status indicator pattern Condition Flashes green twice per second Identifying drive or preparing for removal. Off Drive ready for insertion or removal.
NIC indicator codes The NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED indicates whether the NIC is currently connected or not. The link LED indicates the speed of the connected network. Figure 10. NIC Indicator Codes 1. link indicator 2. activity indicator Table 10. NIC indicators Convention Status Condition A Link and activity indicators are off. The NIC is not connected to the network. B Link indicator is green.
Figure 11. AC PSU status indicator 1. AC PSU status indicator/handle Table 11. AC PSU status indicators Convention Power indicator pattern Condition A Green A valid power source is connected to the PSU and the PSU is operational. B Flashing green When the firmware of the PSU is being updated, the PSU handle flashes green. C Flashing green and turns off When hot-adding a PSU, the PSU handle flashes green five times at 4 Hz rate and turns off.
Figure 12. DC PSU status indicator 1. DC PSU status indicator Table 12. DC PSU status indicators Convention Power indicator pattern Condition A Green A valid power source is connected to the PSU and that the PSU is operational. B Flashing green When hot-adding a PSU, the PSU indicator flashes green. This indicates that there is a PSU mismatch with respect to efficiency, feature set, health status, and supported voltage. Ensure that both the PSUs are of the same capacity.
Figure 13. iDRAC Direct LED indicator codes 1. iDRAC Direct status indicator The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import). Table 13. iDRAC Direct LED indicators Convention iDRAC Direct LED indicator pattern Condition A Green Turns green for a minimum of two seconds to indicate the start and end of a file transfer. B Flashing green Indicates file transfer or any operation tasks.
Quick Sync indicator codes Figure 14. Quick Sync indicator codes 1. Quick Sync status indicator 2. Quick Sync activation button Table 15. Quick Sync indicator codes Power indicator pattern Condition Slow flash Indicates that Quick Sync is waiting to be configured from iDRAC. Solid Indicates that Quick Sync is ready to transfer. Flashes three times rapidly and then turns off Indicates that the Quick Sync feature is disabled from iDRAC.
2 Documentation resources This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version. NOTE: To locate the product name and model, see the front of your system. 3. On the Product Support page, click Manuals & documents.
Table 16. Additional documentation resources for your system (continued) Task Document Location To identify the version of iDRAC available on your system, on the iDRAC web interface, click ? > About. For information about installing the www.dell.com/ operating system, see the operatingsystemmanuals operating system documentation. Managing your system For information about updating drivers and firmware, see the Methods to download firmware and drivers section in this document. www.dell.
Table 16. Additional documentation resources for your system (continued) Task Document Location components, see the Error Code Lookup. Troubleshooting your For information about identifying system and troubleshooting the PowerEdge server issues, see the Server Troubleshooting Guide. 30 Documentation resources www.dell.
3 Technical specifications The technical and environmental specifications of your system are outlined in this section. Topics: • • • • • • • • • • • Chassis dimensions Chassis weight Processor specifications PSU specifications System battery specifications Expansion bus specifications Memory specifications Drive specifications Ports and connectors specifications Video specifications Environmental specifications Chassis dimensions Figure 15.
Table 17. Dimensions of the Dell PowerEdge R630 system System Xa Xb Y Za (with bezel) Za (without bezel) Zb Zc Eight x 2.5-inch hard drive systems 482.4 mm (19 inches) 434.0 mm (17.0 inches) 42.8 mm (1.6 inches) 35.0 mm (1.3 inches) 20.4 mm (0.8 inches) 682.7 mm (26.8 inches) 701.3 mm (27.6 inches) 10 x 2.5-inch and 24 x 2.5-inch hard drive systems 482.4 mm (19 inches) 434.0 mm (17.0 inches) 42.8 mm (1.6 inches) 35.0 mm (1.3 inches) 20.4 mm (0.8 inches) 731.0 mm (28.7 inches) 752.
System battery specifications The PowerEdge R630 system supports CR 2032 3.0-V lithium coin cell system battery. Expansion bus specifications The PowerEdge R630 system supports PCI express (PCIe) generation 3 expansion cards, which must be installed on the system board by using expansion card risers. This system supports three types of expansion card risers. The following table provides detailed information about the expansion card riser specifications: Table 20.
● Up to ten 2.5-inch, internal, hot swappable SAS, SATA, or Nearline SAS hard drives ● Up to twenty four 1.8-inch, internal, hot swappable SAS, SATA, or Nearline SAS hard drives Optical drive The PowerEdge R630 system supports one optional SATA DVD-ROM drive or DVD+/-RW drive on 8 hard drive systems only. Ports and connectors specifications USB ports The PowerEdge R630 system supports: ● USB 2.0-compliant ports on the front panel ● USB 3.0-complaint ports on the back panel ● Internal USB 3.
NOTE: One card slot is dedicated for redundancy. Video specifications The PowerEdge R630 system supports Integrated VGA controller with 16 MB capacity. Table 23.
Table 27. Maximum shock specifications Maximum shock Specifications Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 40 G for up to 2.3 ms. Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms. Table 28. Maximum altitude specifications Maximum altitude Specifications Operating 30482000 m (10,0006560 ft) Storage 12,000 m (39,370 ft) Table 29.
Table 30. Particulate contamination specifications (continued) Particulate contamination Specifications NOTE: This condition applies to data center and non-data center environments. Table 31. Gaseous contamination specifications Gaseous contamination Specifications Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/ ISA71.04-1985. Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9. NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.
Table 33. Expanded operating temperature specifications (continued) Expanded operating temperature Specifications NOTE: Outside the standard operating temperature (10°C to 35°C), the system can operate down to –5°C or up to 45°C for a maximum of 1% of its annual operating hours. For temperatures between 40°C and 45°C, de-rate maximum allowable temperature by 1°C per 125 m above 950 m (1°F per 228 ft). NOTE: When operating in the expanded temperature range, system performance may be impacted.
4 Initial system setup and configuration Topics: • • • Setting up your system iDRAC configuration Options to install the operating system Setting up your system Complete the following steps to set up your system: 1. Unpack the system. 2. Install the system into the rack. For more information about installing the system into the rack, see your system Rack Installation Placemat at Dell.com/poweredgemanuals. 3. Connect the peripherals to the system. 4. Connect the system to its electrical outlet. 5.
Related references LCD panel on page 14 Log in to iDRAC You can log in to iDRAC as: ● iDRAC user ● Microsoft Active Directory user ● Lightweight Directory Access Protocol (LDAP) user The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at Dell.
Downloading the drivers and firmware Dell EMC recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Ensure that you clear the web browser cache before downloading the drivers and firmware. 1. Go to Dell.com/support/drivers. 2. In the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or Express Service Code box, and then click Submit.
5 Pre-operating system management applications You can manage basic settings and features of a system without booting to the operating system by using the system firmware.
Viewing System Setup To view the System Setup screen, perform the following steps: 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
Memory Settings on page 54 Processor Settings on page 55 SATA Settings on page 57 Integrated Devices on page 60 Serial Communication on page 62 System Profile Settings on page 64 Miscellaneous Settings on page 65 iDRAC Settings utility on page 66 Device Settings on page 67 System Security on page 49 Related tasks Viewing System BIOS on page 44 Viewing System BIOS To view the System BIOS screen, perform the following steps: 1. Turn on, or restart your system. 2.
Option Description System Security Specifies options to configure the system security settings, such as system password, setup password, Trusted Platform Module (TPM) security. It also manages the power and NMI buttons on the system. Miscellaneous Settings Specifies options to change the system date, time, and so on. Related references System BIOS on page 43 Related tasks Viewing System BIOS on page 44 Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI.
Option Description Boot Mode Enables you to set the boot mode of the system. CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode. If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. This option is set to BIOS by default. NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu.
Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode. 1. On the System Setup Main Menu screen, click System BIOS > Boot Settings. 2. Click Boot Option Settings > Boot Sequence. 3. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the device down or up in the order. 4.
Network Settings screen details The Network Settings screen details are explained as follows: Option Description PXE Device n (n = 1 to 4) Enables or disables the device. When enabled, a UEFI boot option is created for the device. PXE Device n Settings(n = 1 to 4) Enables you to control the configuration of the PXE device.
Option Description ISCSI Device n (n Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device = 1 to 4) automatically. System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button.
Option TPM Security Description NOTE: The TPM menu is available only when the TPM module is installed. Enables you to control the reporting mode of the TPM. The TPM Security option is set to Off by default. You can only modify the TPM Status, TPM Activation, and Intel TXT fields if the TPM Status field is set to either On with Pre-boot Measurements or On without Pre-boot Measurements. TPM Information Changes the operational state of the TPM. This option is set to No Change by default.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click System Security. 5. On the System Security screen, click Secure Boot Custom Policy Settings.
Using your system password to secure your system If you have assigned a setup password, the system accepts your setup password as an alternate system password. 1. Turn on or reboot your system. 2. Type the system password and press Enter. When Password Status is set to Locked, type the system password and press Enter when prompted at reboot. NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password.
System Information You can use the System Information screen to view system properties such as Service Tag, system model name, and the BIOS version. Related references System Information details on page 53 System BIOS on page 43 Related tasks Viewing System Information on page 53 Viewing System Information To view the System Information screen, perform the following steps: 1. Turn on, or restart your system. 2.
Related references System Information on page 53 System Information details on page 53 Related tasks Viewing System Information on page 53 Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as memory testing and node interleaving.
Option Description System Memory Testing Specifies whether the memory tests are run during system boot. Options are Enabled and Disabled. This option is set to Disabled by default. Memory Operating Mode Specifies the memory operating mode. The options available are Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, Dell Fault Resilient Mode and Dell NUMA Fault Resilient Mode. This option is set to Optimizer Mode by default.
Related references Processor Settings on page 55 Processor Settings details on page 56 Processor Settings details The Processor Settings screen details are explained as follows: Option Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one logical processor per core.
Option Description The following settings are displayed for each processor installed in the system: Option Description Family-ModelStepping Specifies the family, model, and stepping of the processor as defined by Intel. Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor.
SATA Settings details The SATA Settings screen details are explained as follows: Option Description Embedded SATA Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes. This option is set to AHCI by default. Security Freeze Lock Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is applicable only for ATA and AHCI modes. Write Cache Enables or disables the command for Embedded SATA drives during POST.
Option Port F Description Option Description Model Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.
Option Description Option Description Model Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives.
Option Description USB 3.0 Setting Enables or disables the USB 3.0 support. Enable this option only if your operating system supports USB 3.0. If you disable this option, devices operate at USB 2.0 speed. USB 3.0 is enabled by default. User Accessible USB Ports Enables or disables the USB ports. Selecting Only Back Ports On disables the front USB ports, selecting All Ports Off disables all USB ports. The USB keyboard and mouse operate during boot process in certain operating systems.
Option Description Slots Description NOTE: This slot bifurcation is supported in both two and three slot systems. ● When set to default, the slot operates at the default bifurcation for that slot. ● When set to x8x8 or x4x4x4x4, the slot bifurcates to either two or four links depending on the slot capability. Slot 2 Bifurcation Controls the bifurcation of PCIe cards installed in the specified slot. NOTE: This slot bifurcation is supported only in two slot systems.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click Serial Communication.
System Profile Settings You can use the System Profile Settings screen to enable specific system performance settings such as power management. Related references System BIOS on page 43 Related tasks System Profile Settings details on page 64 Viewing System Profile Settings on page 64 Viewing System Profile Settings To view the System Profile Settings screen, perform the following steps: 1. Turn on, or restart your system. 2.
Option Description C1E Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to Enabled by default. C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default. Collaborative CPU Performance Control Enables or disables the CPU power management option. When set to Enabled, the CPU power management is controlled by the OS DBPM and the System DBPM (DAPC).
Viewing Miscellaneous Settings To view the Miscellaneous Settings screen, perform the following steps: 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click Miscellaneous Settings.
Related concepts Device Settings on page 67 Related references System BIOS on page 43 Related tasks Entering the iDRAC Settings utility on page 67 Changing the thermal settings on page 67 Entering the iDRAC Settings utility 1. Turn on or restart the managed system. 2. Press F2 during Power-on Self-test (POST). 3. On the System Setup Main Menu page, click iDRAC Settings. The iDRAC Settings screen is displayed.
Embedded systems management The Dell Lifecycle Controller provides advanced embedded systems management throughout the lifecycle of the system. The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller.
Menu item Description System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. Related references Boot Manager on page 68 Related tasks Viewing Boot Manager on page 68 One-shot BIOS boot menu One-shot BIOS boot menu enables you to select a boot device to boot from.
6 Installing and removing system components Topics: • • • • • • • • • • • • • • • • • • • • • • • • • • Safety instructions Before working inside your system After working inside your system Recommended tools Front bezel (optional) System cover Inside the system Cooling shroud System memory Hard drives Optical drive (optional) Cooling fans Internal USB memory key (optional) Expansion cards and expansion card riser SD vFlash card (optional) IDSDM Integrated storage controller card Network daughter card Proc
Before working inside your system Follow the safety guidelines listed in the Safety instructions section. 1. Turn off the system, including any attached peripherals. 2. Disconnect the system from the electrical outlet and disconnect the peripherals. 3. If installed, remove the front bezel. 4. If applicable, remove the system from the rack. For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals. 5. Remove the system cover.
Front bezel (optional) The front bezel is attached to the front side of the system and prevents accidents while removing the hard drive or when pressing the reset or power button. The front bezel can also be locked for additional security. Removing the optional front bezel Follow the safety guidelines listed in the Safety instructions section. 1. Locate and remove the bezel key. NOTE: The bezel key is attached to the back of the bezel. 2. Unlock the bezel by using the key. 3.
Figure 17. Removing the Quick Sync bezel a. bezel lock b. Quick Sync bezel Related references Safety instructions on page 70 Related tasks Installing the optional front bezel on page 73 Installing the optional front bezel Follow the safety guidelines listed in the Safety instructions section. 1. Locate and remove the bezel key. NOTE: The bezel key is attached to the back of the bezel. 2. Hook the right end of the bezel onto the chassis. 3. Fit the free end of the bezel onto the system. 4.
Figure 18. Installing the optional front bezel a. bezel lock b. front bezel Figure 19. Installing the Quick Sync bezel a. bezel lock b.
System cover The system cover protects the components inside the system and helps in maintaining air flow inside the system. Removing the system cover activates the intrusion switch. Removing the system cover 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Turn off the system, including any attached peripherals. Disconnect the system from the electrical outlet and disconnect the peripherals. If installed, remove the optional bezel. 1.
Installing the system cover 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. Ensure that all internal cables are connected and placed out of the way, and no tools or extra parts are left inside the system. 1. Align the slots on the system cover with the tabs on the chassis. 2. Push the system cover latch down.
Figure 22. Inside the system—eight hard drive system 1. 3. 5. 7. 9. 11. 13. 15. control panel assembly processor 1 power supply unit (PSU) connector riser card 3 riser card 2 DIMMs (6) DIMMs (12) hard drive 2. 4. 6. 8. 10. 12. 14.
Figure 23. Inside the system—24 hard drive system and 10 hard drive system 1. 3. 5. 7. 9. 11. 13. 15. 78 control panel assembly processor 1 PSU connector riser card 3 riser card 1 DIMMs (6) DIMMs (12) hard drive Installing and removing system components 2. 4. 6. 8. 10. 12. 14.
Cooling shroud The cooling shroud aerodynamically directs the airflow across the entire system. The airflow passes through all the critical parts of the system, where the vacuum pulls air across the entire surface area of the heat sink, thus allowing increased cooling. Removing the cooling shroud CAUTION: Many repairs may only be done by a certified service technician.
3. If applicable, route the cables inside the system along the chassis wall and secure the cables by using the cable-securing bracket. 1. Align the tabs on the cooling shroud with the securing slots on the chassis. 2. Lower the cooling shroud into the chassis until it is firmly seated. Figure 25. Installing the cooling shroud a. cooling shroud 1. Follow the procedure listed in the After working inside your system section.
Figure 26. Memory socket locations Memory channels are organized as follows: Table 36. Memory channels Processor Channel 0 Channel 1 Channel 2 Channel 3 Processor 1 Slots A1, A5, and A9 Slots A2, A6, and A10 Slots A3, A7, and A11 Slots A4, A8, and A12 Processor 2 Slots B1, B5, and B9 Slots B2, B6, and B10 Slots B3, B7, and B11 Slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations: Table 37.
General memory module installation guidelines NOTE: Memory configurations that fail to observe these guidelines can prevent your system from booting, stop responding during memory configuration, or operating with reduced memory. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration.
With memory sparing enabled, the system memory available to the operating system is reduced by one rank per channel. For example, in a dual-processor configuration with sixteen 4 GB single-rank memory modules, the available system memory is: 3/4 (ranks/channel) × 16 (memory modules) × 4 GB = 48 GB, and not 16 (memory modules) × 4 GB = 64 GB. NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error. NOTE: Both Advanced ECC/Lockstep and Optimizer modes support memory sparing.
Table 39.
Table 40.
Removing memory modules CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. Follow the safety guidelines listed in the Safety instructions section. 2.
Related tasks Before working inside your system on page 71 Removing the cooling shroud on page 79 Installing memory modules on page 87 Installing memory modules NOTE: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module. CAUTION: Many repairs may only be done by a certified service technician.
Figure 28. Installing the memory module a. memory module b. alignment key c. memory module socket ejector (2) 1. Install the cooling shroud. 2. Follow the procedure listed in the After working inside your system section. 3. Press F2 to enter System Setup, and check the System Memory setting. The system should have already changed the value to reflect the installed memory. 4. If the value is incorrect, one or more of the memory modules may not be installed properly.
When you format a hard drive, allow enough time for the formatting to be completed. High-capacity hard drives can take several hours to format. Removing a 2.5-inch hard drive blank CAUTION: Many repairs may only be done by a certified service technician. Perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 30. Installing a 2.5-inch hard drive blank a. hard drive blank If removed, install the front bezel. Related references Safety instructions on page 70 Related tasks Removing the optional front bezel on page 72 Installing the optional front bezel on page 73 Removing a 1.8-inch hard drive blank 1. Follow the safety guidelines listed in the Safety instructions section. 2. If installed, remove the front bezel.
Related references Safety instructions on page 70 Related tasks Removing the optional front bezel on page 72 Installing a 1.8-inch hard drive blank 1. Follow the safety guidelines listed in the Safety instructions section. 2. If installed, remove the front bezel. Insert the hard drive blank into the hard drive slot until the release button clicks into place. If applicable, install the front bezel. Figure 32. Installing a 1.8-inch hard drive blank 1.
CAUTION: To maintain proper system cooling, all empty hard drive or SSD slots must have hard drive or SSD blanks installed. 3. If you are not replacing the hard drive or SSD immediately, insert a hard drive or SSD blank in the empty hard drive slot. Figure 33. Removing a hot swappable hard drive or SSD a. release button b. hard drive or SSD carrier c. hard drive or SSD carrier handle Figure 34. Removing a 1.8 inch hot-swappable uSATA SSD carrier a. release button b. SSD carrier c.
Installing a hot swappable hard drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 36. Installing a 1.8-inch hot swappable uSATA SSD 1. release button 2. SSD carrier 3. SSD carrier handle Related references Safety instructions on page 70 Related tasks Installing a hot swappable hard drive into a hot swappable hard drive carrier on page 95 Installing the optional front bezel on page 73 Removing a hard drive or a solid state drive from a hard drive carrier 1. Keep the Phillips #1 screwdriver ready. 2. Remove the hot swappable hard drive carrier from the system. 1.
Installing a hot swappable hard drive into a hot swappable hard drive carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 39. Removing a 1.8-inch hard drive into a hard drive carrier a. hard drive carrier b. hard drive Related references Safety instructions on page 70 Installing a 1.8-inch hard drive into a hard drive carrier CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Optical drive (optional) Optical drives retrieve and store data on optical discs such as CD and DVD. Optical drives can be categorized into two basic types: optical disc readers and optical disc writers. Removing the optional optical drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Installing the optional optical drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
2. Follow the procedure listed in the Before working inside your system section. 1. Locate the touch point for the slim optical drive blank lock inside the system. 2. Press the lock and pull the slim optical drive blank out of the chassis. Figure 43. Removing the slim optical drive blank a. slim optical drive blank b.
Figure 44. Installing the slim optical drive blank 1. slim optical drive blank 2. optical drive blank lock Related references Safety instructions on page 70 Related tasks After working inside your system on page 71 Removing the slim optical drive blank on page 98 Cooling fans Your system supports seven hot swappable cooling fans.
Figure 45. Removing a cooling fan 1. cooling fan (7) 2. connector on the system board (7) Related references Safety instructions on page 70 Related tasks Before working inside your system on page 71 Installing a cooling fan on page 101 Installing a cooling fan 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. NOTE: The procedure for installing each fan is identical. 1.
Related references System board jumpers and connectors on page 162 Replacing the optional internal USB memory key 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 1. Locate the USB port or USB memory key on the system board. To locate the USB port, see the System board jumpers and connectors section. 2. If installed, remove the USB memory key from the USB port. Figure 46.
Related tasks Before working inside your system on page 71 After working inside your system on page 71 Expansion cards and expansion card riser An expansion card in the system is an add-on card that can be inserted into an expansion slot on the system board or riser card to add enhanced functionality to the system through the expansion bus. NOTE: A System Event Log (SEL) event is logged if an expansion card riser is unsupported or missing.
Table 43.
Figure 49. Removing the expansion card riser 3 a. expansion card release latch b. expansion card riser 3 c. connector 2. If applicable, remove or install an expansion card on the riser. 3. Install the expansion card riser. Follow the procedure listed in the After working inside your system section.
NOTE: You must install filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 50. Removing an expansion card 1. expansion card connector 3. expansion card 2. expansion card latch 4. expansion card connector on the system board Follow the procedure listed in the After working inside your system section.
6. Slide the expansion card latch into position. Figure 51. Installing an expansion card 1. expansion card connector 3. expansion card 2. expansion card latch 4. expansion card connector on the system board 7. Follow the procedure listed in the After working inside your system section. 8. Install any device drivers needed for the card as described in the documentation for the card.
Figure 52. Installing the expansion card riser 1 a. expansion card riser 1 b. connector c. riser guide pin Figure 53. Installing the expansion card riser 3 a. expansion card release latch b. expansion card riser 3 c. connector 1. Follow the procedure listed in the After working inside your system section. 2. Install any device drivers needed for the card as described in the documentation for the card.
SD vFlash card (optional) An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port card. It provides persistent on-demand local storage and a custom deployment environment that enables automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.
NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of System Setup, the information is replicated from one SD card to another. ● Single card operation — single card operation is supported, but without redundancy. Removing an internal SD Card CAUTION: Many repairs may only be done by a certified service technician.
Removing the optional internal dual SD module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Related references Safety instructions on page 70 Related tasks Before working inside your system on page 71 Removing an internal SD Card on page 110 Installing the optional internal dual SD module on page 112 After working inside your system on page 71 Installing the optional internal dual SD module CAUTION: Many repairs may only be done by a certified service technician.
2. Follow the procedure listed in the Before working inside your system section. 3. Remove the cooling shroud. 4. Keep the Phillips #2 screwdriver ready. 1. Loosen the screws that secure the integrated storage controller cable to the integrated storage controller card connector on the system board. 2. Lift the integrated storage controller cable away from the integrated storage controller. 3.
Installing the integrated storage controller card on page 114 Installing the integrated storage controller card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Related references Safety instructions on page 70 Related tasks Before working inside your system on page 71 Removing the cooling shroud on page 79 Removing expansion card risers on page 104 Installing expansion card risers on page 107 Installing the cooling shroud on page 79 After working inside your system on page 71 Removing the integrated storage controller card on page 112 Network daughter card The Network daughter card (NDC) is a small, removable mezzanine card.
Figure 59. Removing the NDC 1. captive screw socket (2) 3. captive screw (2) 5. NDC 2. connector on the system board 4. touch point (2) 6. back panel slots for Ethernet connectors Related references Safety instructions on page 70 Related tasks Before working inside your system on page 71 Removing expansion card risers on page 104 Installing the network daughter card on page 116 Installing the network daughter card CAUTION: Many repairs may only be done by a certified service technician.
1. Orient the NDC so that the Ethernet connectors fit through the slot in the back panel. 2. Align the captive screws at the back-end of the card with the screw holes on the system board. 3. To ensure that the connector on the card is in contact with the connector on the system board, press the touch point on the card. 4. Tighten the two captive screws to secure the NDC to the system board. 5. Install the expansion card riser 3. Figure 60. Installing the NDC 1. captive screw socket (2) 3.
● Installing an additional processor ● Replacing a processor NOTE: To ensure proper cooling, you must install a processor blank in any empty processor socket. Removing a heat sink CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. WARNING: The heat sink is hot to touch. Allow the heat sink to cool for some time after powering down the system. 1. 2. 3. 4. 5.
Installing a heat sink on page 124 Installing a processor on page 121 Removing a processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Figure 62. Processor shield 1. close first socket release lever 3. processor 5. unlock icon 120 Installing and removing system components 2. lock icon 4.
Figure 63. Removing a processor 1. 3. 5. 7. 1. 2. 3. 4. close first socket-release lever processor processor shield socket 2. 4. 6. 8. pin-1 indicator of processor slot (4) open first socket-release lever socket keys (4) Replace the processor(s). Install the heat sink. Reinstall the cooling shroud. Follow the procedure listed in the After working inside your system section.
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section.
Figure 64. Installing a processor 1. 3. 5. 7. socket-release lever 1 processor processor shield processor socket 2. 4. 6. 8. pin–1 corner of the processor slot (4) socket-release lever 2 tab (4) NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper thermal conditions. 1. Install the heat sink. 2. Follow the procedure listed in the After working inside your system. 3.
Installing a heat sink CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. 2. 3. 4. 5.
Figure 66. Installing the heat sink 1. retention screw (4) 3. processor socket 2. heat sink 4. retention screw slot (4) 1. 2. 3. 4. Install the cooling shroud. If applicable, install the PCIe card. Follow the procedure listed in the After working inside your system section. While booting, press F2 to enter System Setup and verify that the processor information matches the new system configuration. 5. Run the system diagnostics to verify that the new processor operates correctly.
when Hot Spare is disabled. When Hot Spare is enabled, one of the PSUs will be put into standby when system utilization is low to maximize efficiency. NOTE: If two PSUs are used, they must be of the same maximum output power. Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit (PSU) redundancy. When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state.
Install the PSU or PSU blank. Related tasks Installing the power supply unit blank on page 127 Installing the power supply unit blank Install the power supply unit (PSU) blank only in the second PSU bay. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
1. Disconnect the power cable from the power source and from the PSU you intend to remove, and then remove the cables from the strap. 2. Press the release latch and slide the PSU out of the chassis by using the PSU handle. Figure 69. Removing an AC PSU 1. release latch 3. PSU 5. PSU handle 2. PSU cable connector 4. power connector ● If applicable, install the AC PSU. ● If applicable, install the PSU blank.
Figure 70. Installing an AC PSU 1. release latch 3. PSU 5. PSU handle 2. PSU cable connector 4. power connector Related references Safety instructions on page 70 Related tasks Removing the power supply unit blank on page 126 Removing an AC power supply unit on page 127 Wiring instructions for a DC power supply unit Your system supports up to two –(48–60) V DC power supply units (PSUs).
Kit contents ● Dell part number 6RYJ9 terminal block or equivalent (1) ● #6-32 nut equipped with lock washer (1) Required tools Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding) Required wires ● One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC] ● One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return) ● One UL 10 AWG, 2 m maximum green/yellow, green with a y
Figure 72. Removing the safety ground wire 1. #6-32 nut 3. grounding post 2. spring washer 4. safety ground wire Assembling the DC input power wires NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices.
3. captive screw (2) 5. DC power socket 4. rubber cap 6. DC wire –48 V Figure 74. Removing the DC Input Power Wires 1. wire RTN 3. captive screw (2) 5. DC power socket 2. DC power connector 4. rubber cap 6. wire –48 V Removing a DC power supply unit NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself.
Figure 75. Removing a DC PSU 1. release latch 3. PSU 5. PSU handle 2. power supply status indicator 4. power connector Related tasks Installing a DC power supply unit on page 133 Installing a DC power supply unit NOTE: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself.
Figure 76. Installing a DC PSU 1. release latch 3. PSU 5. PSU handle 2. power supply status indicator 4. power connector ● Follow the procedure listed in the After working inside your system section.
2. Place your finger between the securing tabs at the negative side of the battery connector, and lift the battery out of the socket. Figure 77. Removing the system battery a. system battery b. system battery slot 3. To install a new system battery, hold the battery with the "+" facing up and slide it under the securing tabs. 4. Press the battery into the connector until it snaps into place. Figure 78. Installing the system battery a. system battery b. system battery slot 1. 2. 3. 4. 5.
Eight hard drive system supports 2.5-inch (x4) SAS/SATA backplane 10 hard drive system supports 2.5-inch (x10) SAS/SATA backplane that supports X10 and 4 (PCIe SSDs) 24 hard drive system supports 1.8-inch (x24) SAS/SATA backplane Depending on the configuration, your system supports 2.5-inch ten hard drive SAS/SATA backplane that supports X10 and 4 (PCIe SSDs). Removing the hard drive backplane CAUTION: Many repairs may only be done by a certified service technician.
Figure 80. Cabling diagram—2.5-inch (x8) hard drive systems 1. SAS backplane 2. signal connector on system board 3. system board 4. SAS A connector on system board 5.
Figure 81. Removing the 2.5-inch (x10) hard drive backplane 1. 3. 5. 7. 138 release tab SD signal cable connector SAS cable connector (2) guide pin slot Installing and removing system components 2. 4. 6. 8.
Figure 82. Cabling diagram—2.5-inch (x10) hard drive systems 1. SAS backplane expander card 2. signal cable connector on the system board 3. system board 4.
Figure 83. Removing the 1.8-inch (x24) hard drive backplane 1. 3. 5. 7. 140 SD signal cable (3) SAS cables (4) guide pin backplane Installing and removing system components 2. 4. 6. 8.
Figure 84. Cabling diagram—1.8-inch (x24) hard drive systems 1. SAS backplane 2. SD signal cable connector 3. SAS backplane expander card 4. SD signal cable connector 5. SD signal cable connector 6. system board 7. integrated storage controller card 8. SAS connector on system board 9.
Installing the hard drive backplane CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
3. SD signal cable connector 5. SAS cable connector (2) 7. guide pin slot 4. SAS cables (2) 6. guide pin 8. backplane Figure 87. Installing the 1.8-inch (x24) hard drive backplane 1. 3. 5. 7. SD signal cable (3) SAS cables (4) guide pin backplane 2. 4. 6. 8. SD signal cable connector (2) SAS cable connector (4) guide pin slot release tab (2) 1. Install the hard drives in their original locations. 2. Follow the procedure listed in the After working inside your system section.
1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. Keep the Philips #2 screwdriver ready. 1. Disconnect the control panel and display module cables from the control panel board. 2. Remove the two screws that secure the control panel board to the chassis. 3. Slide the control panel board toward the back and out of the system. Figure 88. Removing the control panel board 1. control panel board 3.
CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure that the locking tab on the connector is released before removal and insertion. The locking tab must be engaged after insertion. 3. Connect control panel and display module cables to the control panel board. 4. If required, route the power and data cables along the chassis wall. Figure 89. Installing the control panel board 1. control panel board 3. control panel cable 2. screws (2) 4.
2. Remove the screw (located at the top of the chassis) that secures the control panel to the chassis. CAUTION: Applying excessive force while pulling upward may damage the control panel. NOTE: Apart from the screw, the control panel has three tabs (one on the left and two tabs on top) that secure it to the chassis. 3. Hold the top edge of the control panel at the corners and pull upward until the control panel tabs are released. 4.
2. Pull the display module cable through the opening and into the chassis. 3. Push the right side of the control panel until the top right tab aligns with the top of the chassis and the panel snaps into place. 4. Using a Philips #1 screwdriver, replace the screw (located at the bottom of the chassis) that secures the control module to the chassis. CAUTION: The display module connector is a ZIF (zero insertion force) connector.
2. Remove the control panel cable from the connectors on the system board (J_CP and J_FP_USB) and the hard drive expander card. NOTE: To locate the connectors on the system board, see the System board connectors section. 3. Slide the control panel out of the chassis. 4. Disconnect the control panel cable from the control panel. Figure 92. Removing the control panel for 10 and 24 hard drive system 1. control panel 3. screw 5. J_CP connector on the system board 2. screw hole 4. cable securing clip 6.
1. Route the control panel cable through the chassis and connect the control panel cable to the control panel. 2. Push the control panel into the chassis till it snaps into place. NOTE: Ensure that the screw hole on the control panel aligns with the screw hole located at the top of the chassis. 3. Replace the screw that secures the control panel to the chassis. 4. Locate the connectors J_CP and J_FP_USB on the system board.
VGA module NOTE: Only the eight hard drive system has a VGA module on the front panel. Removing the VGA module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Related tasks Before working inside your system on page 71 Removing the control panel–10 hard drive and 24 hard drive system on page 147 Removing the control panel–eight hard drive system on page 145 Installing the VGA module on page 151 Installing the VGA module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Related references Safety instructions on page 70 Related tasks Installing the control panel–10 hard drive system and 24 hard drive system on page 148 Installing the control panel–eight hard drive system on page 146 After working inside your system on page 71 System board A system board (also known as the motherboard) is the main printed circuit board in the system with different connectors used to connect different components or peripherals of the system.
CAUTION: To avoid damaging the mini SAS cable and connector, follow the correct procedure when removing the mini SAS cable from the system board. 1. Disconnect the mini SAS cable from the system board: a. Push the mini SAS cable connector to slide it further into the connector on the system board. b. Press down and hold the metal tab on the mini SAS cable connector. c. Pull the mini SAS cable out of the connector on the system board. 2. Disconnect all other cables from the system board.
Related references Safety instructions on page 70 Related tasks Before working inside your system on page 71 Removing the cooling shroud on page 79 Removing memory modules on page 86 Removing a cooling fan on page 100 Removing an AC power supply unit on page 127 Removing a DC power supply unit on page 132 Removing expansion card risers on page 104 Removing an expansion card on page 105 Removing a heat sink on page 118 Removing a processor on page 119 Removing the integrated storage controller card on page 1
Figure 97. Installing the system board a. system board holder b. system board c. release pin 1. Install the Trusted Platform Module (TPM). For information about how to install TPM, see the Installing the Trusted Platform Module section. 2. Replace the following: a. Cable retention bracket b. PCIe card holder c. Integrated storage controller card d. Internal USB key (if installed) e. Internal dual SD module f. All expansion card risers g. Heat sinks or heat sink blanks and processors or processor blanks h.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured by using the cable securing bracket. 4. Follow the procedure listed in the After working inside your system section. 5. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. 6. Ensure that you: a. Use the Easy Restore feature to restore the Service Tag.
● Press F10 to restore data from a previously created Hardware Server Profile. After the restore process is complete, BIOS prompts to restore the system configuration data. 3. Perform one of the following steps: ● Press Y to restore the system configuration data. ● Press N to use the default configuration settings. After the restore process is complete, the system restarts.
3. TPM 4. TPM connector 1. Install the system board. 2. Follow the procedure listed in the After working inside your system section. Related references Safety instructions on page 70 System board jumpers and connectors on page 162 Related tasks Before working inside your system on page 71 Installing the system board on page 154 Initializing the TPM for BitLocker users Initialize the TPM. For more information about initializing the TPM, see https://technet.microsoft.com/en-us/library/cc753140.aspx.
7 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Menu Description System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
8 Jumpers and connectors This topic provides specific information about the jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable the system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
System board jumpers and connectors Figure 99. System board jumpers and connectors Table 46. System board jumpers and connectors Item Connector Description 1. J_BP_SIG1 Backplane signal connector 1 2. J_PS2 PSU 2 power connector 3. J_BP_SIG0 Backplane signal connector 0 4 J_SATA_CD Optical drive SATA connector 5. J_SATA_TBU SATA tape backup unit connector 6. J_BP0 Backplane power connector 7. J_TBU Tape backup unit power connector 8 J_PS1 PSU 2 power connector 9.
Table 46.
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Open the system. 3. Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4. 4. Close the system.
9 Troubleshooting your system Safety first — for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
● Check the external device functionality with some other similar system so that we are sure that the device is working fine. ● Check any other similar external device with this system so that we are sure that the system port is working fine. For any further queries contact, Global Technical Support. Troubleshooting the video subsystem NOTE: Ensure that the Local Server Video Enabled option is selected in the iDRAC Graphical User Interface (GUI), under Virtual Console.
Related references Getting help on page 180 System board jumper settings on page 161 Troubleshooting iDRAC Direct - USB XML configuration For information about USB storage device and system configuration, see Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals 1. Ensure that your USB storage device is connected to the front USB Management Port, identified by icon. 2.
If the problem persists, see the Getting help section. Related references Getting help on page 180 Troubleshooting a NIC NOTE: Network Daughter Card (NDC) slot is not hot-pluggable. 1. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section for the available diagnostic tests. 2. Restart the system and check for any system messages pertaining to the NIC controller. 3.
● ● ● ● ● Cooling fan assembly (if installed) Cooling fan(s) Memory modules Processor(s) and heat sink(s) System board 4. Let the system dry thoroughly for at least 24 hours. 5. Reinstall the components you removed in step 3 except the expansion cards. 6. Install the system cover. 7. Turn on the system and attached peripherals. If the problem persists, see the Getting help section. 8. If the system starts properly, turn off the system, and reinstall all the expansion cards that you removed. 9.
● drive carriers or cage ● drive backplane 4. Ensure that all cables are properly connected. 5. Install the system cover. 6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section. If the problem persists, see the Getting help section.
Troubleshooting power supply units CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Ensure that the following conditions exist: ● ● ● ● ● System cover, cooling shroud, EMI filler panel, or back filler bracket is not removed. Ambient temperature is not higher than the system specific ambient temperature. External airflow is not obstructed. A cooling fan is not removed or has not failed. The expansion card installation guidelines have been followed. Additional cooling can be added by one of the following methods: From the iDRAC web GUI: 1. Click Hardware > Fans > Setup. 2.
NOTE: Memory slots are not hot-pluggable. NOTE: NVDIMM-N battery is not hot-pluggable. 1. If the system is operational, run the appropriate diagnostic test. See the Using system diagnostics section for the available diagnostic tests. If the diagnostic tests indicate a fault, follow the corrective actions that are provided by the diagnostic tests. 2. If the system is not operational, turn off the system and attached peripherals, and unplug the system from the power source.
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen. 2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3. Remove the system cover. 4. Locate the USB key and reseat it. 5. Install the system cover. 6.
Related concepts System Setup on page 42 Related tasks Removing the system cover on page 75 Installing the system cover on page 76 Troubleshooting an optical drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
a. b. c. d. e. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. Remove the system cover. Reseat the controller card in the expansion card slot. Install the system cover. Turn on the system and attached peripherals. 6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics. If you cannot resolve the problem, see the Getting help section.
Troubleshooting a storage controller CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: Riser slots are not hot-pluggable. 1. Run the appropriate diagnostic test. See the Using system diagnostics section. 2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3. Remove the system cover. 4. Ensure that each expansion card is firmly seated in its connector. 5. Install the system cover. 6. Turn on the system and attached peripherals. 7.
Related references Getting help on page 180 Using system diagnostics on page 159 Related tasks Removing the system cover on page 75 Installing the system cover on page 76 Troubleshooting your system 179
10 Getting help Topics: • • • Contacting Dell EMC Documentation feedback Accessing system information by using QRL Contacting Dell EMC Dell EMC provides several online and telephone based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area.
Quick Resource Locator for R630 Getting help 181