Dell DL4300 Appliance Release Notes
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Introduction..................................................................................................................... 4 About Dell DL4300 Appliance............................................................................................................................................. 4 About Rapid Recovery Software........................................................................................................................................
1 Introduction This document describes important product information and additional information on the Dell DL4300 Appliance. NOTE: For more information on the new features in this release see the Dell DL4300 Appliance Deployment Guide at dell.com/support/manuals. This document lists the defects which you may face when you upgrade your appliance to Rapid Recovery 6.0.2 using RUU 3.0.
User’s Guide Provides information about configuring and managing the system. OpenManageServer Provides information about using Dell OpenManage Server Administrator to manage your system. Administrator User’s Guide System Placemat Provides information on how to set up the hardware and install the software on your solution.
2 Known issues and limitations Appliance provisioning fails with an error message Description Appliance provisioning is designed such that all the storage volumes or VDs in the storage pool are created in a sequential manner. If there are gaps in the storage pool, provisioning fails with the following error: return code 4. Gaps in the storage pool may be due to manual storage manipulation which results in deletion of storage volume.
Replication relationship is not established with the target core Description This issue occurs when the replication of protected agent is configured during the DL Appliance Configuration Wizard, because sometimes protection of the machine is not completed when the replication request is sent. This results in an empty replication being created. Thus when the replication request is verified on the target core you do not see any agents.
A drive letter is assigned to repository VD after reboot Description Sometimes volumes that were provisioned on the Appliance might get extra drive letter assigned to them after a system reboot. Workaround/ Solution In most cases it is safe to remove the drive letter through Computer Management Console. To verify that the new volume letter is not being used somewhere else in the system, contact support.
Restore the provisioning configuration job fails in a specific environment Description The restore provisioning job attempts to reconfigure the Appliance volumes and reassign the mount points based on stored appliance provisioning configuration. This is not feasible when additional drives (USB or optical drives) are connected to an Appliance. Workaround/ Solution It is highly recommended to disconnect devices such as USBs and floppy disks (FDs) before running the Remount Volumes operation.
running is displayed on the Virtual Standby tab. The error appears if the UI makes frequent calls to the Dell SRM Web Service over a long period of time. Workaround It is recommended to check the current Dell SRM Web Service status with the help of Windows Services monitor and ensure that it is in Running mode. If the error continues to popup, restart the Dell SRM Web Service.
3 Getting help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.