book.book Page 1 Wednesday, August 16, 2006 3:18 PM Dell™ OptiPlex™ 745 Quick Reference Guide Models DCTR, DCNE, DCSM, and DCCY w w w. d e l l . c o m | s u p p o r t . d e l l .
book.book Page 2 Wednesday, August 16, 2006 3:18 PM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
book.book Page 3 Wednesday, August 16, 2006 3:18 PM Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Finding Information System Views Mini Tower Computer — Front View . . . . . . . . . . . . . . Mini Tower Computer — Back View . . . . . . . . . . . . . . Mini Tower Computer — Back-Panel Connectors . . . . . . . Desktop Computer — Front View . . . . . . . . . . . . . . . . Desktop Computer — Back View . .
book.book Page 4 Wednesday, August 16, 2006 3:18 PM Diagnostic Lights . . . . . . . . . . . . . . . . . . . Beep Codes . . . . . . . . . . . . . . . . . . . . . . Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore . . . . Reinstalling Microsoft Windows XP . . . . . . . . . Using the Drivers and Utilities CD . 4 Contents . . . . . . . . . . . 50 52 53 54 55 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
book.book Page 5 Wednesday, August 16, 2006 3:18 PM Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • • • • • Drivers and Utilities CD (ResourceCD) NOTE: The Drivers and Utilities CD may be optional and may not ship with your computer.
book.book Page 6 Wednesday, August 16, 2006 3:18 PM What Are You Looking For? Find It Here • • • • • • Dell™ Product Information Guide Warranty information Terms and Conditions (U.S. only) Safety instructions Regulatory information Ergonomics information End User License Agreement • How to reinstall my operating system Operating System CD NOTE: The Operating System CD may be optional and may not ship with your computer. The operating system is already installed on your computer.
book.
book.
book.book Page 9 Wednesday, August 16, 2006 3:18 PM 1 5.25-inch drive bay Can contain an optical drive. Insert a CD or DVD (if supported) into this drive. 2 5.25-inch drive bay Can contain an optical drive. Insert a CD or DVD (if supported) into this drive. 3 3.5-inch drive bay Can contain an optional floppy drive or optional media card reader. 4 USB 2.
book.book Page 10 Wednesday, August 16, 2006 3:18 PM Mini Tower Computer — Back View 1 2 3 4 5 6 1 cover-release latch This latch allows you to open the computer cover. 2 padlock ring Insert a padlock to lock the computer cover.
book.book Page 11 Wednesday, August 16, 2006 3:18 PM 3 voltage selection switch Your computer is equipped with a manual voltage-selection switch. To help avoid damaging a computer with a manual voltage-selection switch, set the switch for the voltage that most closely matches the AC power available in your location. NOTICE: The voltage selection switch must be set to the 115-V position even though the AC power available in Japan is 100 V.
book.book Page 12 Wednesday, August 16, 2006 3:18 PM 3 network adapter connector To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on the back panel of your computer. A click indicates that the network cable has been securely attached. NOTE: Do not plug a telephone cable into the network connector.
book.book Page 13 Wednesday, August 16, 2006 3:18 PM Desktop Computer — Front View 2 1 11 1 10 USB 2.0 connectors (2) 9 8 7 6 3 5 4 Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see your online User’s Guide for more information about booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.
book.book Page 14 Wednesday, August 16, 2006 3:18 PM 5 power light The power light illuminates and blinks or remains solid to indicate different operating states: • No light — The computer is turned off. • Steady green — The computer is in a normal operating state. • Blinking green — The computer is in a power-saving mode. • Blinking or solid amber — See your online User’s Guide.
book.book Page 15 Wednesday, August 16, 2006 3:18 PM 1 card slots Access connectors for any installed PCI and PCI Express cards. 2 back-panel connectors Plug serial, USB, and other devices into the appropriate connectors (see "Desktop Computer — Back-Panel Connectors" on page 15). 3 power connector Insert the power cable. 4 voltage selection switch Your computer is equipped with a manual voltage selection switch.
book.book Page 16 Wednesday, August 16, 2006 3:18 PM 1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see your online User’s Guide.
book.book Page 17 Wednesday, August 16, 2006 3:18 PM Small Form Factor Computer — Front View 2 1 3 4 5 6 11 1 10 USB 2.0 connectors (2) 9 8 7 Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see your online User’s Guide for more information about booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.
book.book Page 18 Wednesday, August 16, 2006 3:18 PM 7 power light The power light illuminates and blinks or remains solid to indicate different operating states: • No light — The computer is turned off. • Steady green — The computer is in a normal operating state. • Blinking green — The computer is in a power-saving mode. • Blinking or solid amber — See your online User’s Guide.
book.book Page 19 Wednesday, August 16, 2006 3:18 PM 1 card slots Access connectors for any installed PCI and PCI Express cards. 2 back-panel connectors Plug serial, USB, and other devices into the appropriate connectors (see "Small Form Factor Computer — Back-Panel Connectors" on page 19). 3 power connector Insert the power cable. 4 voltage selection switch Your computer is equipped with a manual voltage-selection switch.
book.book Page 20 Wednesday, August 16, 2006 3:18 PM 1 parallel connector Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. NOTE: The integrated parallel connector is automatically disabled if the computer detects an installed card containing a parallel connector configured to the same address. For more information, see your online User’s Guide.
book.book Page 21 Wednesday, August 16, 2006 3:18 PM 8 video connector Plug the cable from your VGA-compatible monitor into the blue connector. NOTE: If you purchased an optional graphics card, this connector will be covered by a cap. Connect your monitor to the connector on the graphics card. Do not remove the cap. NOTE: If you are using a graphics card that supports dual monitors, use the y-cable that came with your computer.
book.book Page 22 Wednesday, August 16, 2006 3:18 PM 4 power light The power light illuminates and blinks or remains solid to indicate different states: • No light — The computer is turned off. • Steady green — The computer is in a normal operating state. • Blinking green — The computer is in a power-saving mode. • Blinking or solid yellow — See your online User’s Guide.
book.book Page 23 Wednesday, August 16, 2006 3:18 PM Ultra-Small Form Factor Computer — Back View 1 2 3 4 5 1 diagnostic lights See "Diagnostic Lights" on page 50 for a description of light codes that can help you troubleshoot problems with your computer. 2 computer cover release knob Rotate this knob in a clockwise direction to remove the cover. 3 back-panel connectors The connectors for your computer (see "Ultra-Small Form Factor Computer — Back-Panel Connectors" on page 23).
book.book Page 24 Wednesday, August 16, 2006 3:18 PM 2 link integrity light • Green — A good connection exists between a 10-Mbps network and the computer. • Orange — A good connection exists between a 100-Mbps network and the computer. • Yellow — A good connection exists between a 1000-Mbps (1-Gbps) network and the computer. • Off — The computer is not detecting a physical connection to the network or the network controller is turned off in system setup.
book.book Page 25 Wednesday, August 16, 2006 3:18 PM Before You Begin NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn off your computer. 1 Shut down the operating system: a Save and close any open files, exit any open programs, click the Start button, and then click Turn Off Computer. b In the Turn off computer window, click Turn off. The computer turns off after the operating system shutdown process finishes.
book.book Page 26 Wednesday, August 16, 2006 3:18 PM 5 Remove the computer cover: • Remove the mini tower computer cover (see "Mini Tower Computer" on page 26). • Remove the desktop computer cover (see "Desktop Computer" on page 27). • Remove the small form factor computer cover (see "Small Form Factor Computer" on page 28). • Remove the ultra-small form factor computer cover (see "Ultra-Small Form Factor Computer" on page 30).
book.book Page 27 Wednesday, August 16, 2006 3:18 PM 1 2 3 1 security cable slot 2 cover release latch 3 padlock ring Desktop Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. 1 Follow the procedures in "Before You Begin" on page 25.
book.book Page 28 Wednesday, August 16, 2006 3:18 PM 3 Locate the cover release latch shown in the illustration. Then, slide the release latch back as you lift the cover. 4 Grip the sides of the computer cover and pivot the cover up using the hinge tabs as leverage points. 5 Remove the cover from the hinge tabs and set it aside on a soft nonabrasive surface. CAUTION: Graphic card heatsinks may become very hot during normal operation.
book.book Page 29 Wednesday, August 16, 2006 3:18 PM 1 Follow the procedures in "Before You Begin" on page 25. 2 If you have installed a padlock through the padlock ring on the back panel, remove the padlock. 3 Locate the cover release latch shown in the illustration. Then, slide the release latch back as you lift the cover. 4 Grip the sides of the computer cover and pivot the cover up using the bottom hinges as leverage points.
book.book Page 30 Wednesday, August 16, 2006 3:18 PM Ultra-Small Form Factor Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before removing the computer cover. 1 Follow the procedures in "Before You Begin" on page 25.
book.book Page 31 Wednesday, August 16, 2006 3:18 PM CAUTION: Graphic card heatsinks may become very hot during normal operation. Ensure that a graphic card heatsink has had sufficient time to cool before you touch it.
book.
book.
book.
book.book Page 35 Wednesday, August 16, 2006 3:18 PM Jumper Setting Description PSWD Password features are enabled (default setting). Password features are disabled. RTCRST The real-time clock has not been reset. The real-time clock is being reset (jumpered temporarily).
book.
book.
book.
book.
book.
book.book Page 41 Wednesday, August 16, 2006 3:18 PM Jumper Setting Description PSWD Password features are enabled (default setting). Password features are disabled. RTCRST The real-time clock has not been reset. The real-time clock is being reset (jumpered temporarily).
book.
book.book Page 43 Wednesday, August 16, 2006 3:18 PM Jumper Settings Jumper Setting PSWD Description Password features are enabled (default setting). Password features are disabled. RTCRST The real-time clock has not been reset. The real-time clock is being reset (jumpered temporarily). jumpered unjumpered Setting Up Your Computer CAUTION: Before performing any of the procedures in this section, follow the safety instructions in Product Information Guide.
book.book Page 44 Wednesday, August 16, 2006 3:18 PM NOTE: Before you install any devices or software that did not ship with your computer, read the documentation that came with the device or software, or contact the vendor to verify that the device or software is compatible with your computer and operating system. You must complete all the steps to properly set up your computer. See the appropriate figures that follow the instructions.
book.
book.book Page 46 Wednesday, August 16, 2006 3:18 PM Power Connections Solving Problems Dell provides a number of tools to help you if your computer does not perform as expected. For the latest troubleshooting information available for your computer, see the Dell Support website at support.dell.com.
book.book Page 47 Wednesday, August 16, 2006 3:18 PM Enter system setup (see "System Setup" in your online User’s Guide for instructions), review your computer’s configuration information, and ensure that the device you want to test displays in system setup and is active. Start the Dell Diagnostics from either your hard drive or from the optional Drivers and Utilities CD (ResourceCD). Starting the Dell Diagnostics From Your Hard Drive 1 Turn on (or restart) your computer.
book.book Page 48 Wednesday, August 16, 2006 3:18 PM Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Function Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Extended Test Performs a thorough check of devices.
book.book Page 49 Wednesday, August 16, 2006 3:18 PM 4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD (optional), remove the CD. 5 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. System Lights Your power light may indicate a computer problem.
book.book Page 50 Wednesday, August 16, 2006 3:18 PM Power Light Problem Description Suggested Resolution Solid green power The monitor or the graphics card may Check Diagnostic Lights to see if the specific light, no beep code be faulty or incorrectly installed. problem is identified. and no video during POST Solid green power light and no beep code, but the computer locks up during POST An integrated system board device may be faulty.
book.book Page 51 Wednesday, August 16, 2006 3:18 PM Light Pattern Problem Description Suggested Resolution Memory modules are detected, but a memory failure has occurred. • If you have one memory module installed, reinstall it and restart the computer. For information on reinstalling memory modules, see your online User’s Guide. • If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer.
book.book Page 52 Wednesday, August 16, 2006 3:18 PM Light Pattern Problem Description Suggested Resolution No memory modules are detected. • If you have one memory module installed, reinstall it and restart the computer. For information on reinstalling memory modules, see your online User’s Guide. • If you have two or more memory modules installed, remove the modules, reinstall one module, and then restart the computer. If the computer starts normally, reinstall an additional module.
book.book Page 53 Wednesday, August 16, 2006 3:18 PM If your computer beeps during start-up: 1 Write down the beep code. 2 See "Dell Diagnostics" on page 46 to identify a more serious cause. 3 Contact Dell for technical assistance. For information on contacting Dell, see your online User’s Guide.
book.book Page 54 Wednesday, August 16, 2006 3:18 PM 3 Click Hardware Troubleshooter in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next.
book.book Page 55 Wednesday, August 16, 2006 3:18 PM Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1 Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore. 2 Click Undo my last restoration and click Next. 3 Click Next.
book.book Page 56 Wednesday, August 16, 2006 3:18 PM If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver (see "Using Microsoft Windows XP System Restore" on page 54). NOTE: The Drivers and Utilities CD contains drivers that were installed during assembly of the computer.
book.book Page 57 Wednesday, August 16, 2006 3:18 PM Windows XP Setup 1 When the Windows XP Setup screen appears, press to select To set up Windows now. 2 Read the information on the Microsoft Windows Licensing Agreement screen, and press to accept the license agreement. 3 If your computer already has Windows XP installed and you want to recover your current Windows XP data, type r to select the repair option, and remove the CD.
book.book Page 58 Wednesday, August 16, 2006 3:18 PM 18 Click Finish to complete the setup, and remove the CD. 19 Reinstall the appropriate drivers with the Drivers and Utilities CD. 20 Reinstall your virus protection software. 21 Reinstall your programs. NOTE: To reinstall and activate your Microsoft Office or Microsoft Works Suite programs, you need the Product Key number located on the back of the Microsoft Office or Microsoft Works Suite CD sleeve.
book.
book.
