Print from SharePoint Version 1.
Contents 2 Contents Change history.............................................................................................. 3 Overview........................................................................................................ 4 Deployment readiness checklist.................................................................5 Configuring the SharePoint server settings..............................................6 Enabling authentication types.................................................
Change history Change history August 2016 • Initial document release for single-function printers with a tablet-like touch‑screen display 3
Overview Overview Use the application to print documents saved in Microsoft SharePoint servers. This document provides instructions on how to configure, use, and troubleshoot the application.
Deployment readiness checklist Deployment readiness checklist You have any of the following SharePoint servers: – SharePoint Server 2013 – SharePoint Server 2010 – SharePoint Server 2007 SharePoint URL (URL of the site collection) ____________________________________________________________ You have one of the following information to configure NT LAN Manager (NTLM) authentication: – For default credentials, you need the default user name and password.
Configuring the SharePoint server settings 6 Configuring the SharePoint server settings You may need administrative rights to configure the application. Before you begin, make sure that you have access to Windows Internet Information Services (IIS) Manager and the SharePoint Central Administration site. The following instructions are applicable only to SharePoint 2013 and SharePoint 2010. A working knowledge of SharePoint is preferred.
Configuring the SharePoint server settings 7 Configuring SSL settings The application supports HTTP and HTTPS URLs. HTTPS uses an SSL certificate to establish secure connection between the printer and the SharePoint server. Access the Internet Information Services (IIS) Manager to specify how the SSL certificate is used depending on your authentication type. 1 From the SharePoint server, launch the Internet Information Services (IIS) Manager. 2 From the Connections pane, expand the server name.
Configuring the SharePoint server settings 8 Configuring alternate access mapping For the application to show the files in the SharePoint URL only, make sure that the alternate access mapping is properly configured in the SharePoint server. Alternate access mapping allows the SharePoint URL to be associated with a public URL that is externally accessible. If the application is not properly configured, then it shows all the document libraries, folders, and files of the root URL.
Configuring the application 9 Configuring the application Accessing the Embedded Web Server 1 Obtain the printer IP address. Do either of the following: • Locate the IP address on the top of the printer home screen. • From the printer home screen, touch Settings > Network/Ports > Network Overview. 2 Open a Web browser, and then type the printer IP address. Configuring NTLM authentication Before you begin, make sure that NTLM authentication is enabled in the SharePoint server.
Configuring the application 10 4 Specify how SSL is used to connect to the SharePoint server. For more information, see “Configuring SSL settings” on page 7. 5 Click Apply. Configuring the Kerberos settings 1 From the Embedded Web Server, click Settings > Security > Login Methods. 2 From the Network Accounts section, click Add Login Method > Kerberos. 3 Type the KDC address, KDC port number, and realm. Note: Type the realm in uppercase. 4 Click Save and Verify.
Configuring the application 11 Then the scheme is %s/personal/%u. 5 In the Filtered Locations field, type the names of the document libraries that you want to hide on the printer display, separated by commas. Note: The list of document libraries are shown on the left side of the printer display. For some printer models, you may need to touch to view the document libraries.
Using the application 12 Using the application Printing documents 1 From the home screen, touch the application profile icon. 2 If prompted, enter your credentials. 3 Navigate to the document library or folder where your document is saved. Notes: • To open your personal site or folder, touch My Site. Depending on the default start location, you may need to scroll up to locate My Site. • To view either the files and folders or the files only, touch > Filter. 4 Touch the file name.
Troubleshooting Troubleshooting Application error Try one or more of the following: Check the diagnostic log 1 Open a Web browser, and then type IP/se, where IP is the printer IP address. 2 Click Embedded Solutions, and then do the following: a Clear the log file. b Set the logging level to Yes. c Generate the log file. 3 Analyze the log, and then resolve the problem. Note: After resolving the problem, set the logging level to No.
Troubleshooting 3 Analyze the log, and then resolve the problem. Note: After resolving the problem, set the logging level to No. Make sure that you have access rights to the SharePoint URL 1 Open a Web browser, and then type the SharePoint URL. 2 Log in using an administrator account. Note: If you do not have an administrator account, then contact your SharePoint administrator. 3 From the landing page, click the settings icon, and then click Site Settings.
Troubleshooting 15 Contact your sales representative If you still cannot resolve the problem, then contact your sales representative. Cannot access My Site Try one or more of the following: Make sure that you specify the correct URL scheme for My Site in the configuration page for the application For more information, see “Configuring SharePoint settings” on page 10. Make sure that My Site is configured properly in the SharePoint server For more information, contact your SharePoint administrator.
Troubleshooting Cannot print documents Try one or more of the following: Make sure that the PDF file is not encrypted Make sure that you have access rights to the SharePoint URL 1 Open a Web browser, and then type the SharePoint URL. 2 Log in using an administrator account. Note: If you do not have an administrator account, then contact your SharePoint administrator. 3 From the landing page, click the settings icon, and then click Site Settings.
Notices 17 Notices Edition notice August 2016 The following paragraph does not apply to any country where such provisions are inconsistent with local law: THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
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Index 26 Index A access mapping alternate 8 accessing the Embedded Web Server 9 alternate access mapping configuring 8 application restricting public access to 10 application error troubleshooting 13 application icon customizing 11 authentication settings configuring 9 authentication types enabling 6 C cannot access My Site 15 cannot access site 15 cannot authenticate user 14 cannot connect to SharePoint server 13 cannot print documents 16 change history 3 checklist deployment readiness 5 configuring altern
