Dell™ Color Smart Printer | S3840cdn User's Guide Regulatory Model: S3840cdn
Contents 1 Before Beginning 9 Notes, Cautions, and Warnings 10 User's Guide 11 Conventions 11 Finding Information 12 Product Features 13 Graphic Symbols on the Printer and Their Meanings 14 About the Printer 15 Front and Rear Views 15 Control Panel 17 Additional Components 17 2 Setting Up the Printer (Printer Setup) 19 Preparing Printer Hardware 20 Space Requirements 20 Securing the Printer 20 Connecting and Setting Up Your Printer 24 Connecting to a Computer or a Network 2
Installing Printer Drivers on Linux Computers (CUPS) 43 Operation on Red Hat Enterprise Linux 6 Desktop 43 Operation on SUSE Linux Enterprise Desktop 11 45 Operation on Ubuntu 12.
Permissions 102 System 112 Print Media Guidelines Supported Print Media 127 Supported Paper Weight 128 Unacceptable Print Media 129 Recommended Print Media 129 Print Media Storage Guidelines 131 Loading Print Media 132 Before Loading 132 Loading Print Media in Tray 1 and the Optional 550-Sheet Feeder 132 Loading Print Media in the Bypass Tray 135 Linking Trays 138 4 Printing Printing 140 140 Sending a Job to Print 140 Canceling a Print Job 140 Duplex Printing 141 Using Stored
Customizing App Screens 162 Encryption and Digital Signature Settings 164 Encryption and Digital Signature Overview 164 Configuration of HTTP Communications Encryption 165 Configuration of Encryption using IPSec 166 Configuration of Wireless LAN WPA-Enterprise (EAP-TLS) 167 Configuration of Wireless LAN WPA-Enterprise (PEAPV0-MS-CHAPV2, EAP-TTLS PAP, EAP-TTLS CHAP) 168 Understanding Printer Messages 169 Status Codes 169 Other Errors 206 Specifications 207 Operating System Compatibility
Removing the Optional Wireless Adapter 243 Removing the Optional Caster Cabinet 245 7 Troubleshooting 249 Clearing Jams 250 Avoiding Jams 250 Identifying the Location of Paper Jams 251 Clearing Paper Jams From the Bypass Tray 252 Clearing Paper Jams From Tray 1 254 Clearing Paper Jams From Inside the Rear Cover 255 Clearing Paper Jams From the Optional 550-Sheet Feeder 259 Basic Printer Problems 261 Display Problems 262 Printing Problems 263 Print Quality Problems 264 The output
Tray 1/Optional 550-Sheet Feeder Multi-feed Jam 276 Bypass Tray Multi-feed Jam 276 Noise 278 Digital Certificate Problems 279 Network-related Problems 280 When using SMB 280 When using TCP/IP 280 E-mail Features Problems 281 Internet/Intranet Connection Problems 281 IPv4 and IPv6 Connection Problems 283 Problems With Installed Optional Accessory 285 Wi-Fi Direct Problems 286 Other Problems 287 Contacting Service 288 Appendix SharePoint Connector 289 290 SharePoint Connector Int
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1 1 Before Beginning | 9
Notes, Cautions, and Warnings NOTE: • A NOTE indicates important information that helps you make better use of your printer. CAUTION: • A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: • A WARNING indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. ©2017 Dell Inc. All rights reserved.
User's Guide Click the links to the left for information on the features, options, and operation of your Dell Color Smart Printer | S3840cdn. For information on other documentation included with your printer, see "Finding Information". NOTE: • In this manual, Dell Smart Printer | S3840cdn is referred to as the "printer." • In this manual, the procedures for the computer are explained using Microsoft® Windows® 7 unless stated otherwise.
Finding Information What are you looking for? • Drivers for my printer • My User's Guide Find it here Software and Documentation disc The Software and Documentation disc contains documentation and drivers for your printer. You can use the Software and Documentation disc to install drivers or access your setup video and documentation.
Product Features This chapter describes the product features and indicates their links. Print from USB You can print files directly from a USB flash drive without requiring you to start your computer. See "Print From USB". Remote Authentication Using the LDAP or Kerberos Server The user authentication using the LDAP or Kerberos server is available to control the user’s login to the printer. Only users who can access the specified server are allowed to log in to the printer.
Graphic Symbols on the Printer and Their Meanings Do not use stapled or clip on paper. Do not use folded, creased, or curled paper. Do not use ink-jet printing paper. Do not use OHP sheets. Do not use paper printed or used on one side. Caution. Do not throw a toner cartridge into an open flame. Do not throw a drum cartridge into an open flame. Do not expose to light. Do not touch. Caution (Hot surface). Do not disassemble the product. Do not throw a waste toner box into an open flame. Locking.
About the Printer Front and Rear Views Front View 9 10 11 12 13 1 8 2 3 7 6 5 4 1 Transfer Belt Unit 8 Toner Cartridges 2 Drum Cartridges 9 Front Cover 3 Waste Toner Box 10 Front USB Port* 4 Right Side Cover 11 Control Panel 5 Tray 1 12 Output Tray Extension 6 Optional 550-Sheet Feeder (Tray 2) 13 Top Cover 7 Bypass Tray (Tray 5) * USB 2.
Rear View 1 2 11 10 3 4 5 6 9 8 7 1 Control Board 7 Power Inlet 2 Left Side Cover 8 Duplex Unit 3 Wireless Adapter Socket 9 2nd Belt Transfer Roller (2nd BTR) 4 *1 10 Fusing Unit Port*2 11 Rear Cover USB Port 5 USB 6 Ethernet Port *1 *2 USB 2.0 host port (for Smart Card) USB 3.
Control Panel 3 2 1 Power Button 2 Home Button 3 Touch Panel 1 Additional Components Optional Accessories • • • 550-sheet feeder Wireless adapter Caster cabinet About the Printer | 17
| About the Printer
2 Setting Up the Printer (Printer Setup) 2 | 19
Preparing Printer Hardware Space Requirements Provide enough room to open the printer trays, covers, and optional accessories, and for proper ventilation. 75 mm/ 3.0 inches 439 mm/ 17.3 inches 400 mm/15.7 inches 200 mm/7.9 inches 485 mm/19.1 inches 454 mm/17.9 inches 400 mm/15.7 inches 600 mm/23.6 inches Securing the Printer To protect the printer from theft, you can use a Kensington lock. Attach the Kensington lock to the security slot of the printer.
Installing the Kensington Lock Extender To use the Kensington lock when loading legal-size paper in Tray 1 or the optional 550-sheet feeder, install the Kensington lock extender onto the printer. NOTE: • The Kensington lock extender for Tray 1 and the optional 550-sheet feeder (Tray 2) is marked with the number "1" and "2" respectively on its left side. Do not install the extender for Tray 2 to Tray 1, and vice versa. 1 Pull the tray out of the printer about 200 mm.
4 Push and rotate the stopper 90 degrees clockwise until the triangle on the stopper aligns with the one marked on the extender body. 2 1 5 Insert the tray into the printer, and push until it stops. 6 Attach the Kensington lock to the security slot.
Installing the Security Cover To make your print media in Tray 1 more secure, install the security cover onto Tray 1. 1 Pull Tray 1 out of the printer about 200 mm. 2 Hold Tray 1 with both hands, and remove it from the printer. 3 Place the security cover on the top of Tray 1. 4 Insert Tray 1 into the printer, and push until it stops.
Connecting and Setting Up Your Printer To connect your printer to a computer or device, the following specification must be met for each of the connection type: Connection type Connection specifications Ethernet 10BASE-T/100BASE-TX/1000BASE-T USB USB3.0/USB2.0 Wireless (optional) IEEE 802.11n/802.11g/802.11b/802.11a 1 2 3 4 1 Wireless Adapter Socket 2 USB Port*1 3 USB Port*2 4 Ethernet Port *1 *2 USB 2.0 host port (for Smart Card) USB 3.
1 Connect the smaller USB connector into the USB port at the rear of the printer. 2 Connect the other end of the cable into a USB port of the computer. CAUTION: • Do not connect the printer USB cable to a USB port located on the keyboard. Connecting to a Network Using the Ethernet Cable 1 Connect the Ethernet cable. To connect the printer to the network, connect one end of an Ethernet cable into the Ethernet port on the rear of the printer, and the other end to a LAN drop or hub.
Turning On/Off the Printer Turning On the Printer WARNING: • Do not use extension cords or power strips. • The printer should not be connected to an Uninterruptible Power Supply (UPS) system. 1 Connect the power cable to the power inlet on the rear of the printer, and then to a power source. 1 2 2 Press the button on the control panel. Turning Off the Printer NOTE: • The data in the memory is cleared when the printer is turned off.
The printer is ready for use after tapping Done on the Install Complete screen that appears at the end of the settings. Setting Up the Printer Using Dell Printer Easy Install (Windows® Only) NOTE: • To set up the printer as a wireless printer, see "Configuring the Wireless Settings". • To set up the printer connected with Macintosh computers or Linux computers, see "Installing Printer Drivers on Macintosh Computers" or "Installing Printer Drivers on Linux Computers (CUPS)" respectively.
3 Wait for Dell Printer Easy Install wizard to find your printer. For a network (wired) printer, select your printer after the printer is found, and then click Next. For a USB printer, Dell Printer Easy Install automatically installs your printer after the printer is found. NOTE: • If Dell Printer Easy Install does not find any printer, the main menu window of Dell Printer Easy Install appears. See "Installing Printer Drivers on Windows® Computers".
Determining the Wireless Network Settings You need to know the settings for the wireless network to set up the wireless printer. For details of the settings, contact your network administrator. Wireless Settings SSID A name with up to 32 alphanumeric characters, which identifies the wireless network Network Type Infrastructure or Ad hoc Security Settings Encryption • No security For the wireless setting without specifying any encryption • WEP Requires a WEP key.
Configuring the Optional Wireless Adapter You can select a method to configure a wireless adapter from the following: WPS-PBC*1*3 WPS-PIN*2*3 Auto SSID Setup Manual SSID Setup Dell Printer Configuration Web Tool *1 WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) is a method to authenticate and register devices required for wireless configuration, by pressing the button provided on your access point or wireless router. This setting is available only when the access point supports WPS.
Auto SSID Setup 1 Press the button. 2 Tap DeviceJConnectivityJWi-Fi. The printer automatically searches the access points on wireless network. 3 Tap the desired access point. When you select an access point with no encryption, proceed to step 5. If the desired access point does not appear, go to "Manual SSID Setup". NOTE: • Some hidden SSID may not be displayed. If the SSID is not detected, turn on SSID broadcast from the router. 4 Enter the login information.
To use WEP, WPA2 Personal or Mixed Mode PSK (AES/TKIP): a Tap the desired encryption type. b Enter the password in the Enter Password text box. c Tap Enter. To use WPA2 Enterprise or Mixed Mode Enterprise (AES/TKIP): a Tap the desired encryption type. b Tap Mode to select the authentication method from PEAPv0 MS-CHAPv2, EAP-TLS, EAP-TTLS/CHAP, EAP-TTLS/PAP or EAP-TTLS/MSCHAPV2.
7 Select the encryption type from No Encryption, WEP, WPA2 Personal, WPA2 Enterprise, Mixed Mode Personal (AES/TKIP) or Mixed Mode Enterprise (AES/TKIP) in the Encryption drop-down list box, and then set each item for the encryption type selected. NOTE: • For details on each item, see "Dell Printer Configuration Web Tool". 8 Click OK to apply the settings. 9 Turn off the printer, and then turn it on again. Wireless LAN connection setting is complete.
Setting the IP Address Assigning an IP Address You can select the IP mode from Dual Stack, IPv4, and IPv6. If your network supports both IPv4 and IPv6, select Dual Stack. Select the IP mode of your environment, and then set IP address, subnet mask (for IPv4 only), and gateway address. CAUTION: • Assigning an IP address that is already in use can cause network communication issues. NOTE: • Assigning an IP address is considered as an advanced function and is normally done by a system administrator.
Verifying the IP Settings You can confirm the settings by using the control panel or printing the configuration report. Verifying the IPv4 Settings Using Control Panel 1 Press the button. 2 Tap DeviceJAbout. 3 Verify the IP address displayed in IPv4: under Network. Verifying the IPv4 Settings Using Configuration Report 1 Print the configuration report. 2 Verify the correct IPv4 IP address, subnet mask and gateway address are listed in the configuration report. If the IP address shows 0.0.0.
Installing Printer Drivers on Windows® Computers Identifying Printer Driver Pre-install Status Before installing the printer driver on your computer, check the IP address of your printer. Changing the firewall settings before installing your printer If you are running one of the following operating systems, you must change the firewall settings before installing the DellTM printer software: • Microsoft® Windows Vista® • Windows® 7 • Windows® 8 • Windows® 8.
b Enter D:\Setup.exe (where D is the drive letter of the optical drive), and then click OK. 3 Click Main Menu. The main menu window appears. USB Cable Connection Setup For installing PCL and PS printer driver 1 In the main menu window of Dell Printer Easy Install, click Connect. 2 Select USB Cable Connection, and then click Next. The Plug and Play installation starts and the installation software proceeds to the next page automatically.
Network Connection Setup NOTE: • To use this printer in a Linux environment, you need to install a Linux driver. For installing PCL and PS printer driver 1 In the main menu window of Dell Printer Easy Install, click Connect. 2 Select Wireless or Ethernet Connection, and then click Next. 3 Select the printer you want to install from the printer list, and then click Next.
5 Click Add a local printer or network printer with manual settingsJNextJNextJHave DiskJBrowse. 6 Type D:\Software\XPS\i386_amd64 (where D is the drive letter of the optical drive) in the File name text box, and then click Open. 7 Select the inf file in the desired language folder, and then click OK. 8 Select your printer name, and then click Next. If you want to change the printer name, enter the printer name in the Printer name box, and then click Next.
NOTE: • If the OS bit editions (32/64 bit edition) differ between a print server and a client computer, you need to manually add the printer driver for the client computer edition on the server. Otherwise, the printer driver cannot be installed on the client computer using methods such as Point and Print.
Installing Printer Drivers on Macintosh Computers Installing the Drivers and Software 1 Run the Software and Documentation disc on the Macintosh computer. 2 Double-click Dell s3840cdn Installer.pkg, and then click Continue. 3 When the popup dialog box prompts you for confirming the program included in the installation package, click Continue. 4 Click Continue on the Important Information screen. 5 Select a language for the Software License Agreement screen.
6 Type the IP address for the printer in the Address area. 7 Select Dell Color Printer S3840cdn v3018.103 PS for Use. NOTE: • When printing is set up using IP printing, the queue name is displayed as blank. You do not need to specify it. 8 Click Add. 9 Specify the options that have been installed on the printer, and then click Continue. 10 Confirm that the printer is displayed in the Printers & Scanners dialog box. When Using Bonjour 1 Turn on the printer.
Installing Printer Drivers on Linux Computers (CUPS) This section provides information for installing or setting up the printer driver with CUPS (Common UNIX Printing System) on Red Hat Enterprise Linux 6 Desktop (32/64bit), SUSE Linux Enterprise Desktop 11 (32/64bit), or Ubuntu 12.04 LTS (32/64bit). Operation on Red Hat Enterprise Linux 6 Desktop Setup Overview 1 Install the printer driver. 2 Set up the print queue. 3 Specify the default queue. 4 Specify the printing options.
5 Type the name of the printer in the Name box in the Add Printer window, and click Continue. You can optionally specify the location and description of the printer for further information. If you want to share the printer, select the Share This Printer check box. 6 Select Dell from the Make menu, and click Continue. 7 Select Dell Color Printer S3840cdn vXXXX PS from the Model menu, and click Add Printer. The setup is complete.
2 Type the following command in the terminal window to delete the print queue. su (Type the administrator password) /usr/sbin/lpadmin -x (Type the print queue name) 3 Repeat the command above for all queues for the same model. 4 Type the following command in the terminal window. su (Type the administrator password) rpm -e Dell-Color-Printer-S3840cdn The printer driver is uninstalled. Operation on SUSE Linux Enterprise Desktop 11 Setup Overview 1 Install the printer driver. 2 Set up the print queue.
For network connections: a Click Add. The Add New Printer Configuration dialog box opens. b Click Connection Wizard. The Connection Wizard dialog box opens. c Select Line Printer Daemon (LPD) Protocol from Access Network Printer or Printserver Box via. d Type the IP address of the printer in IP Address or Host Name:. e Select Dell in the Select the printer manufacturer: drop-down menu. f Click OK. The Add New Printer Configuration dialog box appears.
5 Confirm that the printer you want to set is selected in the Connection list. 6 Select the Default Printer check box. 7 Confirm the settings, and click OK. Specifying the Printing Options 1 Open a web browser. 2 Type http://localhost:631/admin in Location, and press . 3 Click Manage Printers. 4 Click Set Printer Options of the printer for which you want to specify the printing options. 5 Specify the required settings, and click Set Printer Options.
3 Repeat the command above for all queues for the same model. 4 Type the following command in the terminal window. su (Type the administrator password) rpm -e Dell-Color-Printer-S3840cdn The printer driver is uninstalled. Operation on Ubuntu 12.04 LTS Setup Overview 1 Install the printer driver. 2 Set up the print queue. 3 Specify the default queue. 4 Specify the printing options. Installing the Printer Driver 1 Click Dash Home, and enter terminal in the Search text box.
For USB connections: a Select Dell Color Printer S3840cdn from the Local Printers menu, and click Continue. 6 Type the name of the printer in the Name box in the Add Printer window, and click Continue. You can optionally specify the location and description of the printer for further information. If you want to share the printer, select the Share This Printer check box. 7 Select Dell from the Make menu, and click Continue.
Uninstalling the Printer Driver 1 Click Dash Home, and enter terminal in the Search text box. 2 Click Terminal in the Applications category of the search results. 3 Type the following command in the terminal window to delete the print queue. sudo /usr/sbin/lpadmin -x (Type the print queue name) (Type the administrator password) 4 Repeat the command above for all queues for the same model. 5 Type the following command in the terminal window.
3 3 Using Your Printer | 51
Control Panel About the Home Screen 1 2 3 4 1 Log In 3 Wireless LAN Connection Status Icon 2 Wi-Fi Direct Connection Status Icon 4 Tiles Log In Select this button to log in. Wi-Fi Direct Connection Status Icon Displays the Wi-Fi Direct connection status. This icon is displayed only when Wi-Fi Direct is enabled. : Connected : Disconnected Wireless LAN Connection Status Icon Displays the intensity of wireless signal when the printer is connected to a wireless network.
To scroll faster, flick the screen. NOTE: • You cannot swipe or flick on some screens depending on the screen design and specifications. In this case, operate by tapping the buttons shown on the screen. Moving, Adding or Removing the Tiles To Move the Tiles Tap and hold the tile you want to move, and drag it to the desired place. To Add the Tiles Tap Add App and select the item you want to add. To Remove the Tiles Tap and hold the tile you want to remove, and drag it to the trash box icon.
describes how to enter text. Item Description Entering alphabets To enter uppercase letters, tap . To return to the lowercase letters, tap again. To lock to the uppercase letters, double-tap . To enter the accented versions of each letter, tap and hold the key for the letter you want to accent and select the desired letter. Entering numbers and symbols Tap Entering a space Tap Deleting characters Tap Changing the language Tap Closing the keyboard Tap to delete one character at a time.
Device The Device app allows you to view the printer status and set the general settings of the printer. NOTE: • The displayed features may vary depending on your settings. • You can scroll the feature list up and down. Language Language Select the language you want to use on the touch panel. Keyboard Layout Select a keyboard layout on the touch panel. To preview the layout, tap View Keyboard. About Displays the general, contact, and network information of the printer.
and other important messages in the order of severity. You can check the details or associated pages by selecting each notification. Fault History Selecting History displays Fault History. The faults are displayed from newest to oldest in descending order. Paper Trays See "Trays". Supplies See "Supplies". Billing/Usage Selecting Billing/Usage allows you to check the billing information. The Billing/Usage screen shows Serial Number, Counter and Usage Counters.
If you do not select this, you can set the time zone, date and time, and daylight saving time manually. Time Server (SNTP) Tap this to set the time server. Server Address Enter a server address. Time Zone Sets the region and time zone. Date & Time Sets the date and time. Daylight Savings Time Select this to enable daylight saving time. Date Format Select a date format. • mm/dd/yyyy • dd/mm/yyyy • yyyy/mm/dd Use 24 Hour Clock Select this to use 24-hour clock. To use 12-hour clock, deselect this.
Login Sounds when you log in to the printer. Error \ Fault Sounds when a job fails or an error occurs. Power Sounds when the machine is ready for operation, or is powered on. Mobile Device Connected Sounds when the printer detects a mobile device. Power Saver The Power Saver mode has two modes: Low Power and Sleep. When a specified period of time has elapsed, the machine switches to these modes in the following order to reduce power consumption. Last operation on the machine J Low Power mode J Sleep mode.
Connectivity To open the screen, scroll the feature list on the Device screen and select Connectivity. NOTE: • The displayed features may vary depending on your settings. • You can scroll the feature list up and down. • When wired and wireless connections are used at the same time, it is recommended to use different subnets for the primary and secondary interfaces. Either the wired or wireless connection can be designated as the primary network interface.
Host Name Enter a host name. IPv4 Address Displays the IP address. Gateway Address Displays the gateway address. Subnet Mask Displays the subnet mask. IPv6 Enable IPv6 Select this to enable the IPv6 mode. Host Name Enter a host name. Link-Local Address Displays the Link-Local address. Self-Assigned Address Displays the self-assigned address. Manual Address Allows you to enter an address. DHCPv6 Configuration Select a purpose of using DHCPv6.
Mode Select a mode from DHCP and STATIC. Primary Server, Alternate Server 1, Alternate Server 2 Set DNS server addresses. IPv6 Servers Tap this to set addresses. Mode Select a mode from DHCP and STATIC. Primary Server, Alternate Server 1, Alternate Server 2 Set DNS server addresses. Rated Speed Select a communication speed for the Ethernet interface.
• • • • • WEP WPA2 Personal Mixed Mode Personal (AES/TKIP) WPA2 Enterprise Mixed Mode Enterprise (AES/TKIP) NOTE: • When Network Type is set to Ad hoc, WPA2 Personal and WPA2 Enterprise are not available. Wi-Fi Protected Setup (WPS) Select PBC to configure the network with WPS-PBC. Select PIN to configure the network using PIN code assigned automatically by the printer. PIN Displays a pin code.
This appears when Group Role is set to Auto. IPv4 Address: Displays the IPv4 address. Connections: Displays the number of connections. Setup Tap this for Wi-Fi Direct settings. Group Role Select Auto to automatically resolve the group role for Wi-Fi Direct according to the group formation. Select Group Owner to make it possible for your Wi-Fi mobile devices to discover this printer. The SSID of the printer will then be displayed in a list of wireless networks on your Wi-Fi mobile devices.
Wireless Proxy Setup Enable Proxy Server For Multiple, select this to enable the proxy server for wireless connection. Setup Select a type of settings. Automatic Select this to automatically set up the proxy. Configuration Script Select this to allow you to enter the URL of a configurations script. Manual Select this to enter a server address in Server Address. When enabling Password Required, enter the login name and password. Add Exceptions Enter an address that is not to use the proxy.
LDAP • • When LDAP is turned on You can set the LDAP server settings in the LDAP Server screen. Test Connection To test the connection to the server, select Test Connection. Initially Not Tested is displayed. Success or Failed is displayed as a result of the test. Server Address Sets the server address. SSL/TLS To encrypt the communication between the server and the printer, enable SSL/TLS. Directory Root Sets the directory root. User Name Enter the login name for searching in LDAP server.
Diagnostics Displays the diagnostics menu. Altitude Adjustment Specify the altitude of the location where the printer is installed. Color Calibration Corrects the consistency of printing colors over time, environment, and print media. Color Registration - Automatic See "Adjusting Color Registration". Color Registration - Manual See "Adjusting Color Registration". Image Position Adjust the image position. Non-Dell Toner Cartridges Enable or disable the Non-Dell Toner mode.
Resets Allows you to set the machine settings to original factory state. NOTE: • Settings cannot be recovered after a reset. Reset 802.1X and IPSec Sets the 802.1X and IPSec settings to original factory state. Reset Fonts, Forms, and Macros Deletes all the fonts, forms and macros installed to the printer by users. Reset to Factory Defaults Erases all settings and returns the machine to original factory state.
Jobs This section describes the features you can select on the Jobs screen. Job List Displays the active, pending and completed jobs. You can operate the following on the job list. NOTE: • You can scroll the feature list up and down. Checking active/pending jobs Lists active and pending jobs. Selecting a row opens its associated job details. Checking completed jobs Displays the status of completed jobs. Selecting a row opens its associated job details. Deleting a Job Cancels the current or pending job.
USB This section describes the features you can select on the Print from USB screen. NOTE: • To prevent damage to your printer, do not connect any device other than USB memory to the front USB port of the printer. • Do not remove the USB memory from the front USB port until the printer has finished printing. • When the Authentication or Accounting feature is enabled, a user ID and passcode may be required. Ask your system administrator for the user ID and passcode.
Supported File Formats Files in the following file formats can be printed directly from a USB flash drive: • PDF • TIFF • JPEG • XPS • EXIF2.0-2.2 NOTE: • XPS stands for XML Paper Specification. Print from USB You can print document files from a USB memory device. You can enable/disable the Print from USB service following procedure. Launch the Dell Printer Configuration Web Tool J Click Apps J Print from USB J Set the Print From settings.
Dell Printer Configuration Web Tool Overview Use Dell Printer Configuration Web Tool to monitor the status of your network printer without leaving your desk. You can view and/or change the printer settings, monitor toner level, and acknowledge the timing of ordering replacement consumables. If you are a network administrator, you can copy the printer settings to one or all printers on the network using your web browser.
Setting Up From Web Browser The following procedure is described using Internet Explorer 11. The item names may differ depending on the version and type of your browser. Setting Up the Display Language 1 Select Internet Options from Tools on the menu bar. 2 Select Languages in the General tab. 3 Specify the display language in order of preference in the Language list. Setting the IP Address of the Printer to Non-Proxy (Optional) 1 Select Internet Options from the Tools menu.
Permissions Use the Permissions menu to view and set the user account settings and to set the authentication and accounting methods. System Use the System menu to configure the printer environment settings such as Power Saver settings, Security settings, or PDL settings. Page Display Format The layout of the page is divided into three sections: Top Frame Left Frame Right Frame Top Frame The top frame is located at the top of all pages.
Home The header part of Home screen shows the status and basic information of the printer. Select Details to open Device Details. Device Details Allows you to view and edit the following items. Device Name Set the name of the printer. Dell Service Tag Number Displays Dell Service Tag Number. Express Service Code Displays Express Service Code. Customer Asset Tag Set the asset tag for the printer. Firmware Version: Displays the current software version of the printer.
Fault History Select Fault History at the lower left of Notification Settings to view the fault history. The faults are displayed from newest to oldest in descending order. Trays Displays the tray status and the current tray settings. Select the icon of each tray to see the details and change the settings. Tray Status Displays the size, type, color, and remaining amount of paper loaded on the tray. Tray Mode Select the tray mode.
Billing/Usage You can check the number of pages printed per meter. To check the detailed billing information, click Details. Billing Details & Usage Counters You can check the Device Serial Number, Billing Meters, and Usage Counters. Billing Meters You can check the total number of copies and pages printed by individual meters. Usage Counters You can check the detailed usage counters. NOTE: • "Impressions" in Usage Counters means the counts of images.
Install Clone File Locate a setting information file to be installed and then select Install to start the installation. Create Clone File To download a setting information file, select the items to copy and then select Create. NOTE: • The clone file is downloaded in a format which cannot be edited by users. You can select the following items. Select/Clear All Check or uncheck all the items.
Restart Device Allows you to restart the printer. Select Restart after the confirmation screen is displayed. Submit File Allows you to print a file from the local client device by uploading the file through Dell Printer Configuration Web Tool. No driver installation is required. Supported file format Procedure PDF, PS, PCL, PRN, XPS, JPEG, TIFF, TXT 1. Enter the path of the file or select a file through browsing the local file system. 2. Enter the print quantity. 3. Set each print items. 4.
App Platform Settings Using the App Platform service allows you to use application software on the printer. You can set the following App Platform settings. NOTE: • For information on the installation and usage of application software, refer to the guide provided with each application software. App Platform App Platform Browser Set whether or not to enable the App Platform browser. The browser version and the widget version are displayed.
Apps Job Management Extension allows enabling job list and job details, and operating jobs. Print Extension allows printing documents obtained from a specified URL. Hardware Card Reader Access allows sending card information from the card reader to a client. Mass Storage Access allows operating a mass storage device connected to the machine. Authentication and Accounting Configuration allows obtaining and changing authentication and accounting settings.
Jobs The Jobs menu contains information on the List of Active Jobs and Completed Jobs. These pages show the details of the status regarding each protocol or job. NOTE: • The jobs stored as Secure Print jobs can only be displayed in the job list on the device control panel. For details, see "Checking active/pending jobs". NOTE: • You can scroll the feature list up and down. List of Active Jobs Displays the jobs that are being processed. List of Completed Jobs Displays the completed jobs.
Stored Print Job Settings Sets the stored print job settings. Connectivity NOTE: • The displayed features may vary depending on your settings. • You can scroll the feature list up and down. • When wired and wireless connections are used at the same time, it is recommended to use different subnets for the primary and secondary interfaces. Either the wired or wireless connection can be designated as the primary network interface.
Host Name: Enter the host name with up to 32 single-byte characters. Primary Network Allows you to select Ethernet or Wi-Fi. This is displayed when you are using multiple interface. IP Mode: Allows you to select the TCP/IP operation mode. IPv4 Select this option for IPv4. IPv6 Select this option for IPv6. Dual Stack Select this option for an environment using both IPv4 and IPv6. IPv6 Priority over IPv4 at Domain Name Resolution: Select this to prioritize IPv6 for the domain name resolution feature.
Subnet Mask Enter the subnet mask when selecting STATIC at Mode. NOTE: • Enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from of 0 to 255. • Specify a subnet mask using numbers (0 to 9) and periods (.). Gateway Address Enter the gateway address when selecting STATIC at Mode. NOTE: • Enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from of 0 to 255. • Specify a gateway address using numbers (0 to 9) and periods (.).
Gateway Address: Specify a gateway address. NOTE: • Enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value. Automatically Configured Gateway Address: Displays the gateway address automatically configured. DNS Click Edit for the settings. Domain Name Enter a domain name. Connection Timeout Sets the time-out period between 1 and 60 seconds.
Authentication Method Select from EAP-MD5, PEAPv0/EAP-MS-CHAPv2, EAP-MS-CHAPv2, or EAP-TLS. Certificate Verification Select whether or not to verify a server certificate when PEAPv0/EAP-MS-CHAPv2 or EAP-TLS is selected in Authentication Method. User Name (Device Name) Enter the login user name with up to 128 characters. Password Enter the login password with up to 128 characters. Retype Password Re-enter the login password for confirmation.
IPv4 Displays the IPv4 address. IPv6 Displays the IPv6 address. DNS Displays the domain name. Security Settings Encryption Select a type of encryption. • No Encryption • WEP • WPA2 Personal • WPA2 Enterprise • Mixed Mode Personal (AES/TKIP) • Mixed Mode Enterprise (AES/TKIP) Transmit Key For WEP, select a WEP key for sending encryption. WEP Key 1 to 4, Retype WEP Key 1 to 4 For WEP, specifies the WEP key to use through the wireless network.
EAP-Identity Specifies the EAP identity for the first authentication. Login Name Specifies the login name to be used for the second authentication for EAP-Enterprise. Up to 33 alphanumeric characters are available. The entry can be the same string as EAP-Identity. Password, Retype Password Specifies the password for the login name. USB Enable Select this to use USB interface. USB Port Select this to enable the port.
PostScript Wait Timeout (RAW Mode) The machine automatically terminates a connection when the machine does not receive data for a certain period of time. When data is being printed with RAW selected for Adobe Communication Protocol, disable this if you want to use the time period set in Auto Job Timeout or enable this if you want to use the timeout period of PostScript. Wi-Fi Direct Enable Select this to enable the Wi-Fi Direct network.
Group Owner SSID Displays the name that identifies the Wi-Fi Direct network. You can specify the name with up to 23 alphanumeric characters after "DIRECT-**". Passcode Enter a passphrase with 8 to 63 alphanumeric characters, or with a hexadecimal value of 64 digits. Mobile Printing You can configure settings related to the Mobile Printing feature. AirPrint Configures the detailed setting of AirPrint. To use AirPrint, check the box to enable.
Protocols Bonjour Port Select this to use Bonjour. NOTE: • To print from a printer detected by Bonjour, the LPD port must be activated in advance. Wide-Area Bonjour Select this to enable the Wide-Area Bonjour protocol. NOTE: • In multi-interface environment, this setting is for primary interface only. Host Name Sets the host name. Printer Name Sets the printer name. HTTP Port Number Enter a port number. NOTE: • Do not use a number that is the same as a port number of another port.
Device Certificate Select a device certificate. Proxy Server Select this to configure the settings for using inbound/outbound access. NOTE: • Do not set this item unless you use services requiring proxy server settings. Proxy Setup Select a type of proxy connections. This is displayed when you are using multiple interface. • Common Proxy • Different Proxies Setup Select a type of proxy server settings. To set up automatically, select Automatic.
PJL Select this to enable PJL. PJL allows you to specify the printer language to use for your next job regardless of the printer language currently being used. Print Mode Select a print mode. The available options are Auto, PostScript 3, HP-GL/2, PCL 6/5e, and TIFF/JPEG. Selecting Auto enables the machine to automatically determine and use the most suitable language to print data received from the host device.
Device Certificate Select a certificate for IPsec communications. Select a certificate when IKE Authentication Method is set to Digital Signature. A self-signed certificate created by Dell Printer Configuration Web Tool cannot be used. IKE SA Lifetime Specify IKE SA lifetime from 5 to 28800 minutes in 1 minute increments. NOTE: • The value must be equal to or greater than the value set in IPsec SA Lifetime. IPsec SA Lifetime Specify IPSec SA lifetime from 300 to 172800 seconds in 1 second increments.
Advanced Settings Search Directory Root Enter a search root character string with up to 255 characters. NOTE: • Enter the distinguished name of the root node. (Example: CN=users, DC=mydomain, DC=dell, DC=com) Search Criteria Perform Search On Login Name Enter the login name for searching in LDAP server up to 255 characters. Password Set a login password for the user specified in Login Name. Up to 32 characters are allowed.
Use Added Text String Select whether or not to automatically add text strings in Added Text String when you enter the authentication information from the control panel. Added Text String Enter the fixed string when Use Added Text String is enabled. Up to 64 characters can be entered. For example, when "host" is set in Common Name and the user's mail address is "host@mail.com", this user needs to enter "host@mail.com". However, when Use Added Text String is enabled and "@mail.
• UTF-8 Spool Select On to enable spooling. TCP-MSS Select this to enable the TCP-MSS mode. IPv4 Subnet 1 to 3 Enter a subnet address. Port 9100 Port Select this to use Port 9100. Select this option when the communication protocol is in RAW format for Windows® Standard TCP/IP port monitor. Port Number Enter a port number for Port 9100 from 1 to 65535. The default value is 9100. NOTE: • Do not use the numbers assigned to the other ports. PJL Select this to enable PJL.
SMB Port Select this to enable the port. WINS Server Address Acquisition by DHCP Select this to get a server address through DHCP. This is effective when the Mode setting for IPv4 is set to DHCP. Primary WINS Server Address, Secondary WINS Server Address When disabling WINS Server Address Acquisition by DHCP, enter a server address. SMTP Configure the SMTP server settings. Email Submission Set whether or not to enable the e-mail submission port.
• SMTP AUTH User Name Enter the user name for verification purposes at the SMTP server with up to 64 characters. • SMTP AUTH Password, Retype Password Enter the password for verification purposes at the SMTP server. Up to 64 single-byte characters are allowed. SNMP Port Select this to use SNMP, when you use any web applications to control the machine on the network. Send Authentication Error Traps Select this to notify authenticate error traps. SNMPv1/v2 Select this to change the settings for SNMPv1/v2.
Message Digest Algorithm Select a type of algorithm. Authentication Password, Retype Password Enter a password with up to 33 bytes. Message Encryption Algorithm Select a message encryption algorithm from DES and AES-128. Encryption Password, Retype Password Enter a password with up to 33 bytes. Print Drivers Account Message Digest Algorithm Displays the type of algorithm. Message Encryption Algorithm Displays the message encryption algorithm: DES or AES-128. Reset to Default Password Resets the password.
Traps to Be Received Select types of traps to be received. • Printer Traps • Job Monitoring Traps • Cold Start Traps • Warm Start Traps • Authentication Error Traps SNTP Time Server Synchronization You can synchronize the machine clock with a time server (NTP: Network Time Protocol), receiving time information from the server. Select this to enable synchronization. Time Server Address Set the server name or IP address of the time server.
The default value is 80. NOTE: • Do not use a number that is the same as a port number of another port. However, you can use the same port number for a port that uses HTTP (IPP, Internet Services (HTTP), UPnP Discovery, SOAP, WebDAV, and Web Services on Devices (WSD)). PJL Select this to enable PJL. PJL allows you to specify the printer language to use for your next job regardless of the printer language currently being used. Print Mode Select a print mode.
You can set the Guest permissions on operations from the control panel and Dell Printer Configuration Web Tool. You can also set permissions on printing features. To set the Guest permissions on operations from the control panel or Dell Printer Configuration Web Tool, click Edit and select Device User Role. For details, see "Device User Roles". To set the Guest permissions on printing features, click Edit and select Printing User Role. For details, see "Printing User Roles".
Network You can set Kerberos (Windows ADS), SMB (Windows ADS), and LDAP. • Kerberos (Windows ADS) Default Server Add Additional Server • Realm Specify the realm. Server Address Specify the server address. Clicking Add Additional Server adds the Alternate Server section to the screen. Set Realm and Server Address for the alternate server. SMB (Windows ADS) Specify Server By Select the server specification method from Domain Name and Domain Name and Host Name/IP Address.
Domain Controller • When no domain controller is registered: Click Add or to add a domain controller. The Add Domain Controller screen appears. Set the new domain controller settings in the Add Domain Controller screen. • When any controller is registered: The controller is displayed under Domain Controller. To edit an existing controller, click the controller. The Edit Domain Controller screen appears. Set the existing domain controller settings in the Edit Domain Controller screen.
Search Timeout Set the user information search time-out between 1 and 120 seconds in 1 second increments. Display User Name Select from Hide, Hide Smart Card ID, and Show. Obtain User Information at Login When you select On, the following user information is acquired at authentication. • Certificate for encryption Store Login Information on Device Select whether or not to save the user information used for remote authentication.
– Mask Input To mask the entered user ID, enable Mask Input. • Schedule Usage Data Reset Selecting Reset for ColorTrack on the Accounting Method screen displays the Schedule Usage Data Reset screen. You can reset the usage data automatically at a specified time. Select Yearly, Quarterly, or Monthly, and specify the date and time to delete the usage data. • Download Report Selecting Report for ColorTrack on the Accounting Method screen displays the Download Report screen.
Device User Roles • Adding new roles You can add new roles by selecting Add New Role from Existing. . Selecting displays Add New Role and To create a new role, select Add New Role. For details, see "Add Role". To use the settings of an existing role as a base to create a new role, select Add New Role from Existing. For details, see "Add New Role from Existing". • Checking and editing existing roles The existing user roles are displayed under Device User Roles.
The following shows the Custom Permissions settings. NOTE: • Some settings may differ from the list depending on the software version.
Printing User Roles • Adding new roles You can add new roles by selecting Add New Role from Existing. . Selecting displays Add New Role and To create a new role, select Add New Role. For details, see "Add Role". To use the settings of an existing role as a base to create a new role, select Add New Role from Existing. For details, see "Add New Role from Existing". • Checking and editing existing roles The existing user roles are displayed under Printing User Roles.
Custom Permissions Print Time Permissions You can set the permissions on black-and-white printing and color printing for specific days and times. Allowed Job Types You can set permissions on the printing job types. 1-Sided Output You can set whether or not to allow 1-sided printing. NOTE: • When 1-sided printing is not allowed, a print job instructed as 1-sided printing is automatically output 2-sided. Allowed Paper Trays You can set the permissions on the use of trays.
Change Device User Role You can change a device user role set to the LDAP group. Change Printing User Role You can change a printing user role set to the LDAP group. View Members The user names related to the LDAP group are listed. Remove Group Removes the LDAP group. Password Rules Minimum Length Set this item when you specify the minimum number of digits allowed for registering a passcode. Set a value from 1 to 63 in 1 digit increments.
• • • Year/Month/Day Month/Day/Year Day/Month/Year Date Enter the today's date. You can use the calendar to specify the date. Time Select 12-Hour Clock or 24-Hour Clock for the time format. AM/PM When selecting 12-Hour Clock for Time, select AM or PM. Time Enter the current time. Time Zone Select a time zone. Daylight Savings Time You can set daylight saving time. During daylight saving time period, the machine moves the clock forward by one hour.
Auto Power Off Auto Power Off Automatically turns the printer off after a specified time has elapsed from the Sleep mode. When using this feature, enter a value for turning the printer off in Auto Power Off Timeout. • Off Does not use this feature. • On Turns the printer off when the specified time has elapsed. • Only When Conditions Are Met Turns the printer off only when the following conditions are all met for the specified time. – The USB device port is not used. – The wired network port is not used.
Service Rep. Restricted Operation Allows you to select whether or not to restrict the operation by our service representative to protect the security settings from being altered by someone impersonating our service representative. When enabling this setting, you can set a Maintenance Password of 4 to 12 digits. Entering the passcode is required when our service representative performs maintenance.
The Import Certificate screen appears. Select the certificate and enter the password. Then click Import. • Deleting a certificate Check the certificate to delete and click Delete. • Checking certificate details Clicking the certificate displays the Certificate Details screen, where you can check the following settings. Category Displays the certificate category. Subject Displays the owner of the certificate. Issuer Displays the issuer of the certificate.
OCSP CRL Retrieval Send Query to Responder With Select how to access an OCSP responder from URL as Specified in Certificate or URL as Specified by Administrator. Responder URL Enter the URL of an OCSP responder when URL as Specified by Administrator has been selected for Send Query to Responder With. Up to 255 characters are allowed. Communication Timeout Specify a time-out value for OCSP communication from 5 to 60 seconds in 1 second increments.
SSL/TLS Settings Configure the SSL/TLS settings. Select the protocol from SSL 3.0, TLS 1.0, TLS 1.1, and TLS 1.2. Device Certificate - Server Select a certificate for SSL/TLS communications. HTTP - SSL/TLS Communication Select whether or not to enable HTTP SSL/TLS communications. HTTP - SSL/TLS Port Number Set the port number used for HTTP SSL/TLS communication from 1 to 65535. The default value is 443. NOTE: • Do not use the numbers assigned to the other ports.
IPv4 Address Filtering Select this to register IPv4 addresses that the machine accepts connection from. Allowed IP Address/Subnet Mask Select Add, and then enter an IP address and an IP mask (Subnet Mask). To set an IP mask, enter a number from 0 through 32. The number range corresponds to the 32-bit binary number comprising IP addresses. For example: • When only one IP address (192.0.2.1) can be used: – IP Address: 192.0.2.1 – IP Mask: 32 • When multiple IP addresses (192.168.10.1 to 192.168.10.
Allowed Domains, Blocked Domains When Domain Filtering is set to Allow Domains or Block Domains, you can specify up to 50 domains to allow or block transmissions. Defaults and Policies Common Startup Page Select whether to automatically print a startup page every time the printer is powered on. • Do Not Auto Print Does not print a startup page. • Auto Print Prints a startup page automatically.
Manual Resume Displays a confirmation screen before cancelling the print job. After the confirmation, the machine cancels the print job to print the subsequent jobs. When Paper Jam Occurs Specify how the machine handles print jobs after a paper jam is cleared. Resume Print After Jam Clearance When a paper jam is cleared, the machine automatically resumes printing from the next page of the page which was output correctly. Cancel Print The machine cancels printing and removes the print job.
PDL Settings This section describes the features you can select on the PDL Settings screen. PCL 6/5e Settings Use the PCL 6/5e menu to change printer settings that only affect jobs using the Printer Control Language (PCL) emulation printer language. Print Quantity Priority Sets the default print quantity priority. Print Quantity Sets the default print quantity. Set the number of copies required for a specific job from the print driver.
Specifies whether to enable the wide A4. Pitch Size Specifies the font pitch for scalable mono spaced fonts. Point Size Specifies the font size for scalable typographic fonts. Font Name Specifies the default font from the fonts registered in the printer. Symbol Set Specifies a symbol set for a specified font. Lines per Page Specifies the number of lines on page. CR=CR, LF=CR+LF, FF=CR+FF Sets line termination processing. • Off The line termination command is not added. • On The LF/FF command is added.
PostScript® Use the PostScript® menu to change printer settings that only affect jobs using the PostScript 3 emulation printer language. Print Error Sheet Specifies whether to print the contents of the errors concerning PostScript Compatible page description language. Paper Supply Specifies the way to select the tray for PostScript mode. Auto Select The tray is selected as the same setting as in the PCL mode.
Prints with the higher speed than the Normal mode, but the quality is less. • High Quality For documents with small characters or thin lines, or documents printed using a dot-matrix printer. Layout Specifies the output layout. • Auto Reduce/Enlarge Prints the document in the layout specified by the printer. • Booklet Creation Prints on both sides of a sheet of paper bound by the edge. • 2 Pages per Sheet Prints two pages on one side of a sheet of paper.
Software Update You can update the software of the printer when an update is available. Users with the system administrator permissions can update the software by specifying an update file on the computer. Plug-in Settings You can register, view, and enable plug-ins to be used for custom services. Platform Version Displays the platform version. Authentication on Registration Select this to perform authentication when registering or updating a plug-in.
Print Media Guidelines Print media refers to paper, labels, envelopes, and coated paper among others. Your printer provides high-quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles. This section describes selecting and caring for print media. NOTE: • Use only laser print media. Do not use ink jet paper in your printer. Supported Print Media Bypass Tray Paper Size A6*1 A5 A4 JIS B6*1 JIS B5 5.5 x 8.5*1 7.25 × 10.5” 8.5 × 11” 8.
*1: Paper sizes and types that are not supported by the duplex printing feature *2: Width: 76.2 mm (3 inches) to 215.9 mm (8.5 inches), Length: 127 mm (5 inches) to 355.6 mm (14 inches). *3: Custom paper smaller than 148.5 mm (5.8 inches) in width and 210 mm (8.3 inches) in length is not supported by the duplex printing feature. Tray 1 and Optional 550-Sheet Feeder Paper Size A5 A4 JIS B5 7.25 × 10.5” 8.5 × 11” 8.5 × 13” 8.
Unacceptable Print Media • • • • • • • • • Chemically treated paper used to make copies without carbon paper, also known as carbonless paper, carbonless copy paper (CCP), or no carbon required (NCR) paper. Preprinted paper with chemicals that may contaminate the printer. Preprinted paper that can be affected by the temperature in the fusing unit. Preprinted paper that requires a registration (the precise print location on the page) greater than ±0.
• Weight guidelines for pre-punched paper are the same as non-punched paper. Recommended Envelopes Depending on the envelopes, it is possible to expect variable levels of wrinkling. • Use only high-quality envelopes that are designed for use in laser printers. • Set the print media source to the bypass tray. Set the paper type to Envelope, and select the correct size of envelope from the printer driver. • Use envelopes made from 75 g/m2 (20 lb bond) paper.
• • • • Portrait orientation is preferred, especially when printing bar codes. Do not use labels that have exposed adhesive. Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Do not use label sheets that have adhesive to the edge of the sheet. It is recommended that zone coating of the adhesive is done at least 1 mm (0.04 inches) away from edges. Adhesive material contaminates your printer and could void your warranty.
Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading any print media, identify the recommended print side of the print media. This information is usually indicated on the print media package. Before Loading The following instructions describe how to avoid paper jams: • Use only laser print media. Do not use ink jet paper in the printer. • Use only recommended print media. • Keep print media stored in an acceptable environment.
2 Hold the tray with both hands, and remove it from the printer. 3 Remove the security cover if installed. 4 Adjust the paper guides.
5 When you load Legal-size paper, extend the tray while pushing the lever located on the front part of the tray. 6 Before loading the print media, flex the sheets and fan them. Straighten the edges of the stack on a level surface. 7 Load the print media into the tray with the recommended print side facing up. NOTE: • Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams. • When loading coated paper, load one sheet at a time.
10 Insert the tray into the printer and push until it stops. NOTE: • If the front side of the tray is extended, the tray protrudes when it is inserted into the printer. 11 Set the paper size and paper type on the touch panel. Loading Print Media in the Bypass Tray NOTE: • Do not add or remove print media when there is still print media in the bypass tray or when the printer is printing from the bypass tray. This may result in a paper jam. • Do not place objects on the bypass tray.
2 Extend the extension tray as necessary. 3 Slide the width guides to the edge of the tray. The width guides should be fully extended. NOTE: • Do not force the print media into the tray. • When loading coated paper, load one sheet at a time. 4 Insert all media face up and top edge first into the bypass tray. NOTE: • Do not force the print media into the tray. • When loading coated paper, load one sheet at a time.
5 Slide both width guides until they rest lightly against the edge of the print media stack. NOTE: • Overtightening the guides may cause jams. 6 Set the paper size and paper type on the touch panel. Loading Envelopes in the Bypass Tray The following guidelines describe how to load envelopes. • Use only recommended envelopes. • Use only freshly unpackaged and undamaged envelopes If you do not load envelopes in the bypass tray right after they have been removed from the package, they may bulge.
Envelope #10, Monarch, DL Load the envelopes with the flaps closed and the print side facing up. Make sure that the flaps are on the left side when you face towards the printer. C5 Load the envelopes in the short edge feed orientation with the flaps open or closed and the print side up. Ensure that the flaps come at the bottom with the flaps open or at the top with the flaps closed when you face towards the printer.
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Printing This chapter covers tips for printing, how to print certain information from your printer, and how to cancel a job. NOTE: • For information on printing with the SharePoint Connector, see "SharePoint Connector". Tips for Successful Printing Tips on Storing Print Media Store your print media properly. For more information, see "Storing Print Media". Avoiding Paper Jams CAUTION: • Before buying large quantities of any print media, it is recommended that you try a sample first.
Canceling a Job From the Operator Panel To cancel a job before it has started printing: 1 Press the button. 2 Select Jobs. 3 Select the job to be deleted. 4 Select Delete. Canceling a Job From a Computer Canceling a Job From the Taskbar (Windows® Only) When you send a job to print, a small printer icon appears in the bottom right corner of the taskbar. 1 Double-click the printer icon. A list of print jobs appears in the printer window. 2 Select the job you want to cancel. 3 Press the key.
5 In the Duplex drop-down list box, select Flip on Short Edge or Flip on Long Edge. NOTE: • For details on the Flip on Short Edge and Flip on Long Edge options, see "Flip on Short Edge" and "Flip on Long Edge." 6 Click OK. 7 Click Print. For OS X: The following procedure uses TextEdit on OS X 10.10 as an example. 1 Open the file you want to print. 2 From the File menu, select Print. 3 Make sure that the Two-Sided check box is selected in the dialog box. 4 In the print options pop-up menu, select Layout.
Flip on Short Edge Assumes binding along the short edge of the page (top edge for portrait orientation and left edge for landscape orientation). The following illustration shows short-edge binding for portrait and landscape pages: Portrait Landscape Using Stored Print When you send a job to the printer, you can specify in the printer driver to store the job in the memory.
memory until you request to print it from the operator panel. NOTE: • You must specify a passcode for the Secure Print job. • For details about a printer driver feature, see the help of the printer driver. Procedures for Printing Stored Jobs NOTE: • The stored print feature is available when using the PCL or PS driver. 1 Press the button. 2 Select Jobs. 3 Select a job to print. Printing Secure Print Jobs From Operator Panel This section describes how to print Secure Print jobs.
1 Press the button. 2 Select Jobs. 3 Select the job to be deleted. 4 Select Delete. NOTE: • Secure Print job will be deleted after printing. • Existing jobs will be deleted at a time designated in the Dell Printer Configuration Web Tool. For details. see "Stored Print Job Settings". Print From USB The Print from USB feature allows you to print files stored in a USB flash drive without using a computer.
Printing With Wi-Fi Direct This section provides information for Wi-Fi Direct printing. Wi-Fi Direct allows your Wi-Fi mobile devices such as computers, smart phone, and tablets, to connect to the printer directly via a Wi-Fi network. With Wi-Fi Direct, you can print documents, photos, or e-mail on your Wi-Fi mobile devices directly without a wireless access point. NOTE: • Wi-Fi Direct is available even if the printer is connected to your wireless network connection.
7 The printer must be rebooted after you set Wi-Fi Direct. 8 If Group owner mode is selected, tap Device, and then select About to check what the SSID Prefix and Passcode are. Connecting the Mobile Device 1 Connect the mobile device to the Wi-Fi Direct network. The following procedure uses Windows® 7, Windows® 10, OS X 10.11, iOS, and Android as examples. For Windows® 7: a b c d Click the network icon on the taskbar. Click the printer's SSID, and then click Connect.
You need to install the printer driver on the mobile device. See "Installing Printer Drivers on Windows® Computers". For OS X 10.11: You need to install the printer driver on the mobile device. See "Installing Printer Drivers on Macintosh Computers". For iOS: You need to install the printing program from App Store, and then the printer is ready for use. For Android: You need to install the printing program from Google PlayTM, and then the printer is ready for use.
5 Click OK, and then restart the printer. Printing via AirPrint The following procedure uses the iPhone running iOS 8.1 as an example. 1 Open your email, photo, web page, or document you want to print. 2 Tap the action icon . 3 Tap Print. 4 Select your printer and set printer options. 5 Tap Print.
Selecting the Version of the Google Cloud Print™ Select the version of the Google Cloud PrintTM from either version 1.1 or version 2.0. Google Cloud PrintTM version 1.1 sends the print data to the printer via Internet. For this version, the printer needs to be connected to the Internet. Google Cloud PrintTM version 2.0 sends the print data to the printer either via Internet or via local network. This version is recommended for the environment where the Internet connection cannot be used.
3 Select the interface J Click Register. 4 Select Continue to proceed to register your printer. Instructions for printer registration will be printed. 5 Enter the web address on the registration paper to the address box of the browser, and press the key. NOTE: • You can also access the registration web page with a smartphone, reading the QR code on the registration paper with its camera. 6 Enter the GoogleTM account and passcode of the user using this feature, and log in.
4 Click Manage under the Google Cloud Print menu. NOTE: • If a message is displayed to request you to sign in to Chrome, click sign in and sign in to Chrome. 5 Click Manage for the printer you want to share. 6 In the Google Cloud Print window, click Share. 7 In the window to specify the printer sharing, enter the GoogleTM accounts of the users you want to invite to share the printer, and click Share.
3 Click or (varies depending on the version of the Google Chrome™ browser) in the top right corner and then click Print. 4 Click Change in the Destination area. 5 Choose your printer from the Google Cloud Print™ area. NOTE: • When your printer is registered to Google Cloud Print™ version 2.0, you can print the document by way of the local print with the printer in your local network. In this case, select your printer in Local Destinations. 6 Click Print.
Printing via MopriaTM Print Service 1 Open your e-mail, photo, web page, or document that you want to print. 2 Tap the menu, and then select Print. 3 Tap All printers in the menu. 4 Select the printer, and then set printer options. 5 Tap Print.
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User Authentication and Accounting Types of Users The Authentication feature restricts operations according to the user type. System Administrator The system administrator can register and change system settings to adapt to the environment to be used. The system administrator uses a specific user ID called a system administrator's user ID. To login as the system administrator, enter the system administrator's user ID in the user ID entry field on the screen.
Types of Authentication The following describes the types of authentication available on the machine. User ID Authentication The machine requires users to enter their user information with the touch screen of the machine. Authentication is performed using user information registered on the machine or user information registered on a remote server.
ColorTrack Account administration is performed using the user information and account information registered on the machine. Also, accounting information is counted using various counters automatically created for each user. Accounting reports are created in CSV format using Dell Printer Configuration Web Tool. NOTE: • For information on downloading reports, refer to "ColorTrack". • For information on driver settings, refer to the help of the driver.
Log In/Log Out from the Printer Log In from the Control Panel 1 Select Log In. 2 Select the user account from the list, or enter the user name. NOTE: • Enter the user name for the Network authentication. For the Local or Simple authentication, the user identification varies depending on the settings. 3 Enter the passcode. NOTE: • The Simple authentication does not require passcodes. • When the Network authentication system is Kerberos or SMB, entering the realm or domain is required.
2 Select the user account from the list, or enter the user name. NOTE: • Enter the user name for the Network authentication. For the Local and Simple authentication, the user identification varies depending on the settings. • When the Network authentication system is Kerberos or SMB, entering the realm or domain is required. For Kerberos, enter the user name and realm in the UPN format (@). For SMB, enter the user name and domain in the NetBIOS format (\).
Deleting User Accounts from the Dell Printer Configuration Web Tool Select Permissions J desired user name under User Accounts J Delete User. Changing Password from the Dell Printer Configuration Web Tool • Administrator Select Permissions J Admin under User Accounts J User Accounts. • User Select Permissions J desired user name under User Accounts J Delete User. User Authentication for Accounting • ColorTrack Selecting a tracked feature displays the Accounting screen*.
Screen Customization Customizing the Home Screen You can customize the Home screen to suit your preference or work style. Adding, Moving, or Removing Tiles on the Home Screen See "Moving, Adding or Removing the Tiles". Customizing App Screens You can customize App screens to suit your preference or work style. NOTE: • The procedures described in this section are available only for the system administrator. Feature List On the App screens, you can change the order of features, and hide or show features.
2 Select the trash icon on the row of a Preset to be deleted. An alert notification appears. 3 Select Delete. NOTE: • To delete more than one Preset, repeat steps 2 and 3. 4 Tap Done at the upper right corner of the screen to exit the Customize Mode. Remove App Customization You can reset an App screen that you have customized. 1 On an App screen, tap Customize, and then tap Remove App Customization. An alert notification appears. 2 Select OK.
Encryption and Digital Signature Settings Encryption and Digital Signature Overview Types of Certificates To use the Encryption feature and the Signature feature on the machine, a certificate is required. The following two types of device certificate can be used on the machine: • A self-signed certificate created by Dell Printer Configuration Web Tool (The valid period can be specified from1 to 9,999 days.
the machine. To encrypt communications, either one of the device certificate is required: a self-signed certificate or a certificate issued by another CA. NOTE: • By encrypting HTTP communications, communications data can be encrypted at the time of printing using IPP (SSL encrypted communications). Encrypting HTTP Communications from the Machine to a Remote Server (SSL/TLS Client) The SSL/TLS protocol is used to encrypt the HTTP communications between a remote server and the machine.
machine create a self-signed certificate for SSL server or can import any registered certificate (issued by another CA) to the machine. NOTE: • When performing SSL communications using a self-signed certificate created on the machine, or a certificate with which the character code is encoded with UTF-8, you will not be able to connect with SSL if Internet Explorer is used with Mac OS X v10.2 or later. This is because the operating system cannot recognize the character code (UTF-8) of the certificate.
To configure a certificate using Dell Printer Configuration Web Tool, configure the encryption settings for HTTP communications, and then import a certificate issued by another CA to use it for the IPSec certificate. NOTE: • You cannot use a self-signed certificate created with Dell Printer Configuration Web Tool for IPSec. • The machine supports the capability to import the RSA® public key (up to 4096 bits).
5 Make sure that the Validity of the certificate is Valid in the Certificate Details screen. 6 Make sure that the check mark is displayed on the right of the certificate in the Security Certificates screen, which ensures that the certificate is associated with the purpose of use and currently used. 7 Select Connectivity J Wi-Fi. 8 Select Encryption in the Wi-Fi screen. 9 Set Encryption to WPA2 Enterprise or Mixed Mode Enterprise (AES/TKIP). Settings appear under Security Settings.
Understanding Printer Messages Status Codes The touch panel displays error messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter provides a list of status codes or error messages, and informs you what you can do to clear error messages. When you contact customer support about an error, have the status codes and error messages ready.
"016-001" - "016-999" Status Code 016-210 016-211 016-212 Cause and Remedy Software error. Turn off the printer, and turn it on again. Contact customer support if this failure is repeated. 016-213 016-215 016-217 016-218 016-219 016-230 016-233 Software error. Turn off the printer, and turn it on again. Contact customer support if this failure is repeated. 016-234 An error occurred in the Authentication feature of the machine. Turn off the printer, and turn it on again.
Status Code 016-335 016-336 016-337 Cause and Remedy An error occurred in the machine. Turn off the printer, and turn it on again. Contact customer support if this failure is repeated. 016-338 016-339 016-340 016-341 016-342 016-343 016-345 016-347 016-348 016-349 016-350 016-351 016-352 016-353 016-354 016-355 016-356 016-357 016-358 016-359 016-360 016-361 016-362 016-363 016-364 016-365 016-366 016-367 016-368 016-370 016-371 016-383 Turn off the printer, and turn it on again.
Status Code Cause and Remedy 016-403 The root certificate did not match. Confirm the authentication server and store the root certificate of the server certificate of the authentication server into the machine. If you cannot acquire the root certificate of the server certificate, disable the certification verification of IEEE 802.1x settings. 016-404 An internal error occurred. Contact customer support if this failure is repeated. 016-405 Initialize the certificate.
Status Code Cause and Remedy 016-453 Updating of the IPv6 address and host name for the DNS server failed. Check whether the IP address of the DNS server is set correctly. 016-454 Unable to retrieve the IP address from DNS. Confirm the DNS configuration and IP address retrieve setting. 016-455 Confirm the network cable connection and the IP address of the SNTP server are correct.
Status Code Cause and Remedy 016-527 LDAP server SSL authentication error. Contact Dell. 016-528 Log in to the machine with the smart card, and then execute the operation again. 016-533 Check whether the clocks on the machine and Kerberos server are correctly set. Also check whether the summer time and the time zone are correctly set on the machine and Kerberos server. 016-534 Check whether the domain name and the server address have been correctly set on the machine.
Status Code Cause and Remedy 016-565 Make sure that the USB memory device is inserted securely. If this error occurs during data backup, make sure on your computer that a folder named “backup” exists in the USB memory device. 016-567 The capacity is not sufficient for backup. Delete existing backup files to make free space. 016-570 Increase the size of memory for job tickets, switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Status Code Cause and Remedy 016-731 Unable to print TIFF data because it was interrupted. Try the same operation. 016-732 The form specified by emulation has not been registered at the host side. Resend the form data. 016-738 Specify a paper size supported for booklet creation, and try printing again. 016-739 Specify a combination of document size and paper size supported for booklet creation, and try printing again.
Status Code Cause and Remedy 016-758 No permission to use the service. Contact your system administrator. 016-759 The number of pages reached the maximum number of pages for this service. Contact your system administrator. 016-760 • Enable High Speed Image Processing. See the help of the print driver. • Increase PostScript memory. 016-761 Enable High Speed Image Processing. See the help of the print driver. If the error is not resolved, set Print Page Mode to On.
Status Code 016-949 Cause and Remedy The document with a different size/orientation from the operated page was tried to be inserted for the job with Attachment specified. Change the settings, and try again. "017-001" - "017-999" Status Code Cause and Remedy 017-500 Illegal response from the Job Limit Server. Check the job parameter settings, and try again. Contact customer support if this failure is repeated. 017-501 Consult your system administrator to change your authorization.
Status Code 017-779 Cause and Remedy Unplugged network cable is detected on the device side. Confirm the network cable connection. 017-780 A job suspended with Print Around was automatically deleted after a certain period of time. Change the settings of Print Around if necessary. 017-787 Google Cloud Print error. Use a method other than Google Cloud Print. 017-789 Check the job parameter settings, and try again. Contact customer support if this failure is repeated.
Status Code Cause and Remedy 018-415 IP address for IPv6 set manually in Ethernet 2 is incorrect. Change the Manual Address on the machine, or the IP address of IPv6 on the network device, to remove the duplication of addresses. 018-416 The IPv6 address already exists in the network of Ethernet 2. Change the IPv6 address of the network in which the address already exists. 018-424 The root or client certificate for WPA-Enterprise does not exist. Register the root or client certificate in the printer.
Status Code Cause and Remedy 018-559 The same file name already exists. Select any option other than Do Not Save in If File Already Exists. 018-560 A user authentication error occurred. (Received HTTP Status 401). Check the following: • Login name • Login password • The HTTP server name • The HTTP server path name 018-561 The hostname or the script storage location is not correct. (Received HTTP Status 404).
Status Code Cause and Remedy 018-589 When Append a Number or Append Date & Time is set as the process to be executed in case of a file name duplication, check the NEXTNAME.DAT file is correct. 018-590 A file or folder of the same name was detected on the server. • Execute the operation again when other machines are not accessing the folder. • Contact customer support if this failure is repeated.
Status Code Cause and Remedy 018-730 The machine cannot connect to Google Cloud Print, because of a network error. Check that the network cable is connected properly. Also check that the environmental settings are adequate. Contact customer support if this failure is repeated. 018-731 Check the data storage capacity, and delete unnecessary data. Complete all the active jobs, and then execute the operation again. 018-737 An internal error occurred. Contact customer support if this failure is repeated.
Status Code Cause and Remedy 018-747 • Confirm the connection of the network cable. • Check whether the IP address is correct when an IP address is used for the transferring destination address. • Ensure that the port to be used for SMB transfer (*1) is not blocked on the server, or on the router between the machine and the server. Check that the port to be used for SMB transfer (*1) is not blocked by virus scan or firewall software on the server.
"021-001" - "022-999" Status Code 021-210 021-211 021-212 Cause and Remedy Check the connection between the smart card reader and the machine. Turn off the printer, and turn it on again. If the error still is not resolved, the smart card reader may be defective. Connect an unbroken smart card reader and execute the operation again. 021-213 There is a problem with the unit price table settings for the connected product. Export the unit price table and modify it using Dell Printer Configuration Web Tool.
"023-001" - "025-999" Status Code 024-340 024-341 Cause and Remedy An error occurred in the machine. Turn off the printer, and turn it on again. Contact customer support if this failure is repeated.
Status Code Cause and Remedy 024-707 The paper type is not supported for duplex or inversion. Change the paper type, or change to 1-sided printing. 024-708 The paper type is not supported for duplex or inversion. Change the paper type, or change to face-up printing. 024-742 The number of pages exceeded the maximum number allowed for booklet creation. Change the printer properties setting to split the pages to create separate volumes, or to cancel the booklet creation setting.
Status Code Cause and Remedy 026-712 An error occurred while operating from Dell Printer Configuration Web Tool. Wait for a while and try the same operation again. 026-718 The combination of the specified features such as Paper Size, Paper Tray, 2 sided printing, and Output Tray is incompatible. 026-720 The available space of the USB memory device is not sufficient. Confirm the amount of available space.
Status Code Cause and Remedy 027-724 The application could not be accessed. Check whether the application is operating correctly. If it is operating correctly, confirm the log. 027-725 A job operation failed using the application. Check whether the application is operating correctly. If it is operating correctly, confirm the log. If it is not operating, confirm the network environment. 027-726 The status of the application is unknown. Check whether the application is operating correctly.
Status Code Cause and Remedy 027-766 • Check if the Proxy server is registered in the DNS server. • Check the connection to the DNS server. • Check the setting of the DNS server address. 027-767 • • • • 027-768 • Check if the destination WebDAV server is accessible from a computer. • Check if the SSL server certificate for the destination WebDAV server is registered in the printer.
Status Code Cause and Remedy 028-910 Replace the fusing unit. 028-986 The paper size specified for the job does not match the size of paper loaded in the tray. Load the correct size of paper in the tray, and then try the same operation. 028-987 The paper specified for printing cannot be detected. Change the settings. 029-700 • Check the WebDAV server is working correctly. • Check if the destination WebDAV server is accessible from a computer.
Status Code Cause and Remedy 029-710 Wi-Fi error. An error occurred when the printer obtains a proxy auto-config (PAC) file. The file was not found. Check with your network administrator to see if the URL of the PAC file is registered in the DHCP server. Contact customer support if this failure is repeated. 029-711 Ethernet 1 error. The proxy auto-config (PAC) file is invalid. Ask your network administrator to see if the format is appropriate for JavaScript, and if the file size is 64 KB or less.
Status Code Cause and Remedy 029-720 App Platform service error. The printer could not access the file server. Check the proxy server settings, and the user name and password to be used for accessing the server. 029-721 Proxy connection error for the App Platform service. The printer could not access the proxy server. Check the settings of the proxy server and the DNS server. 029-722 Network error for the App Platform service. The printer could not access the file server or the proxy server.
"071-001" - "076-999" Status Code 071-101 Cause and Remedy Remove the jammed paper, and try again. 072-101 072-310 072-311 Tray 2 malfunction Turn off the printer, and turn it on again. Contact customer support if this failure is repeated. 075-100 Remove the jammed paper, and try again. 075-911 An error occurred in the machine. Turn off the printer, and turn it on again. Contact customer support if this failure is repeated.
Status Code Cause and Remedy 091-445 Drum cartridges need to be replaced very soon. Replace the drum cartridges. 091-446 Drum cartridges need to be replaced. Replace the drum cartridges. 091-480 Replace the drum cartridges. 091-481 091-482 091-911 Replace the waste toner box. 091-913 Replace the drum cartridges. 091-914 Ensure that the drum cartridge (black) is installed correctly. 091-915 Replace the drum cartridges. 091-916 Ensure that the drum cartridge (black) is installed correctly.
"093-001" - "093-999" Status Code Cause and Remedy 093-320 Turn off the printer and turn it on again. 093-339 Turn off the printer and turn it on again. Contact customer support if this failure is repeated. 093-406 The toner cartridge (black) needs to be replaced soon. Prepare a new toner cartridge (black). 093-407 The toner cartridge (yellow) needs to be replaced soon. Prepare a new toner cartridge (yellow). 093-408 The toner cartridge (magenta) needs to be replaced soon.
Status Code 094-325 094-326 094-417 Cause and Remedy An error occurred in the machine. Turn off the printer, and turn it on again. Contact customer support if this failure is repeated. 094-420 094-911 Ensure that the transfer belt unit is installed correctly. 095-912 Replace the drum cartridges. 099-396 An error occurred in the machine. Turn off the printer, and turn it on again. Contact customer support if this failure is repeated.
Status Code 116-310 116-311 116-312 Cause and Remedy An error occurred in the machine. Turn off the printer, and turn it on again. Contact customer support if this failure is repeated. 116-313 116-314 116-315 116-316 116-317 116-318 116-319 116-320 116-321 116-322 116-323 116-324 116-325 116-328 116-329 116-330 116-331 116-334 116-336 116-337 116-338 116-339 116-340 116-341 116-342 198 | A printer system error. Contact Dell.
Status Code 116-343 116-345 116-348 Cause and Remedy An error occurred in the machine. Turn off the printer, and turn it on again. Contact customer support if this failure is repeated. 116-349 116-353 116-354 116-355 116-356 116-357 116-359 116-360 116-361 116-362 116-363 116-364 116-365 116-366 116-367 116-368 116-370 116-371 116-372 116-373 116-374 116-376 116-377 116-378 116-379 116-380 116-381 116-382 116-383 116-384 116-385 116-387 116-389 An error occurred in the machine.
Status Code 116-391 116-392 116-393 Cause and Remedy An error occurred in the machine. Turn off the printer, and turn it on again. Contact customer support if this failure is repeated. 116-394 116-395 116-396 116-397 116-399 116-701 Memory space is insufficient. Remove unnecessary data to make space. 116-702 A print job was processed using a substitute font. Check the print data. 116-703 Check the print data, or increase the value for PostScript Memory.
Status Code Cause and Remedy 116-747 The paper margin value is too large for the HP-GL/2 active coordinates area. Decrease the paper margin value, and then execute the operation again. 116-748 There is no plot data in the HP-GL/2 print data. Check the print data. 116-749 The job was cancelled because the specified font does not exist. Install the font, or set the print driver to replace the font.
Status Code Cause and Remedy 117-345 An error occurred in the machine. Contact Dell. 117-347 An error occurred in the machine. Turn off the printer, and turn it on again. Contact customer support if this failure is repeated. 117-348 117-349 117-354 117-355 117-356 117-357 117-358 117-360 The year in the Date & Time setting is out of the available range. Turn off the printer, and turn it on again. Change the year to a correct value. 117-364 The TPM key information is illegal.
"123-001" - "126-999" Status Code 123-310 123-311 123-312 Cause and Remedy An error occurred in the machine. Turn off the printer, and turn it on again. Contact customer support if this failure is repeated.
Status Code 124-310 124-311 124-312 Cause and Remedy An error occurred in the machine. Turn off the printer, and turn it on again. Contact customer support if this failure is repeated.
Status Code 124-361 124-362 124-363 Cause and Remedy An error occurred in the machine. Turn off the printer, and turn it on again. Contact customer support if this failure is repeated. 124-372 124-373 124-374 124-380 124-381 124-382 124-383 124-390 124-391 124-392 124-393 125-311 "127-001" - "132-999" Status Code 127-210 127-211 127-212 Cause and Remedy A communication error occurred between the machine and the Print Server.
Other Errors Error Message Cause and Remedy Power off the Turn off the printer, and turn it on again. Refer to this User’s Guide for details on Device.Wait for the status code. Contact customer support if this failure is repeated. all Control Panel lights to go out.Power on the Device. If problem persists, refer to online Knowledge Base, or contact your System Administrator. xxx-yyy Completed (Error) xxx-yyy 206 | The job was completed with an error.
Specifications Operating System Compatibility Supported Operating Systems Windows Vista Windows Vista 64-bit Edition Windows 7 Windows 7 64-bit Edition Windows 8 Windows 8 64-bit Edition Windows 8.1 Windows 8.1 64-bit Edition Windows 10 Windows 10 64-bit Edition Windows Server 2008 Windows Server 2008 64-bit Edition Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 Windows Server 2016 Mac OS X 10.6 Mac OS X 10.7 OS X 10.8 OS X 10.9 OS X 10.10 OS X 10.11 macOS 10.
Power Supply Rated voltage 110 VAC - 127 VAC Frequency 50/60 Hz Current 10 A or less Power consumption NOTE: • The values of the power consumption may vary depending on use conditions and environment. Ready 54 W Low Power 16 W Sleep* 0.9 W Offline 0.23 W TEC value 1.9 kWh * This condition is equivalent to Network standby mode, the power consumption in this condition is that all wired network ports are connected and all wireless network ports are activated. Dimensions Height 439 mm (17.
Operating systems Windows Vista Windows Vista 64-bit Edition Windows 7 Windows 7 64-bit Edition Windows 8 Windows 8 64-bit Edition Windows 8.1 Windows 8.1 64-bit Edition Windows 10 Windows 10 64-bit Edition Windows RT 8 Windows RT 8.1 Windows Server 2008 Windows Server 2008 64-bit Edition Windows Server 2008 R2 Windows Server 2012 R2 Windows Server 2016 Windows Cluster Server Environment (No status monitor) Mac OS X 10.7 OS X 10.8 OS X 10.9 OS X 10.10 OS X 10.11 macOS 10.
Environment Operation Temperature 10 °C - 32 °C Relative humidity 10 % - 85 % RH (no condensation) Print Quality Guarantee Temperature range 15 °C - 28 °C Relative humidity 20 % - 70 % RH (no condensation) Storage Temperature -20 °C to 40 °C (0 °F to 104 °F) Storage humidity range 5 % - 85 % RH (no condensation) Altitude Operating Up to 3,100 m (10,170 feet) Storage Up to 3,100 m (10,170 feet) Cables Your interconnection cable must meet the following requirements: Connection type Connection
Item Description Print speed Simplex: Color 36 ppm, Black & White 36 ppm (Letter) Duplex: Color 24 ppm, Black & White 24 ppm (Letter) Paper size Letter SEF, Executive SEF, A6 SEF, A5 SEF, A4 SEF, B6 SEF, B5 SEF, Legal13 SEF, Legal14 SEF, Com-10 SEF, Monarch SEF, DL SEF, C5 SEF, Post Card (4 x 6 inch), Statement Wireless Connection Specifications Item Description Connectivity technology Wireless Compliant standards IEEE 802.11a, 802.11b, 802.11g, and 802.11n Bandwidth IEEE 802.11n, 802.
| Specifications
6 6 Maintaining Your Printer | 213
Maintaining Your Printer You need to complete certain tasks to maintain optimum print quality. Determining the Status of Supplies If the printer is connected to the network, Dell Printer Configuration Web Tool can provide instant feedback on remaining toner levels. Enter the printer's IP address in your web browser to view this information. You can also set the printer to send you an e-mail alert when the printer needs supplies.
3 Click Email Alerts in the Options section of the Supplies screen. 4 Enter your or key operator's e-mail address in the Email Alerts text box. 5 Click OK.
Conserving Supplies You can change several settings in your printer driver to conserve toner cartridge and paper. Supply Setting Function Print media Multiple Up in the Layout tab The printer prints two or more pages on one side of a sheet. Print media Duplex in the General tab The printer prints on both sides of a sheet of paper. Ordering Supplies You can order consumables (toner cartridges, drum cartridges, and waste toner box) online at www.dell.com/supplies.
It is recommended to use Dell toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell. WARNING: • Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and cause burn injuries or explosion. • Never use a vacuum cleaner for spilled toner and residual toner in this product, toner cartridge or toner container.
Installing a Toner Cartridge 1 Unpack a new toner cartridge of the desired color. 2 Shake the new toner cartridge five or six times to distribute the toner evenly. 3 Insert the toner cartridge into the associated cartridge slot, and then push until it clicks into place. 4 Close the front cover. NOTE: • If the front cover is not closed completely, a message appears and the machine will remain paused.
Removing the Drum Cartridges 1 Open the right side cover. 2 Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box. 3 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out.
CAUTION: • Take care not to drop the waste toner box while you are removing it. • After removing the waste toner box, do not touch the parts shown in the illustration. Toner can dirty or stain your hands. 4 Stand the removed waste toner box upright on a level surface. WARNING: • Never lay the waste toner box on its side as this may cause its malfunction or toner spills. 5 Slightly pressing down the tab on the drum cartridge that you want to replace, pull it out halfway with one hand.
6 Support the drum cartridge with the other hand from underneath, and then pull it out completely. 7 Repeat steps 5 and 6 to remove the other three cartridges. Installing Drum Cartridges 1 Unpack a new drum cartridge of the desired color. 2 Remove the orange protective cover from the drum cartridge. 3 Insert the drum cartridge into the associated cartridge slot, and then push until it stops. 4 Repeat steps 1 to 3 to insert the other three cartridges.
5 Remove the cleaning rod from inside the printer. 6 Remove the cleaning pad by pressing the white tabs between your thumb and index finger. 7 Unpack a new cleaning pad. 8 Attach the new cleaning pad to the cleaning rod.
9 Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the printer as illustrated below, and then pull it out. 1 2 3 4 NOTE: • This cleaning step prevents deterioration of printing quality. See "Cleaning the Raster Optical Scanner (ROS) Window". 10 Repeat step 9 also on the other three holes. One time insertion is enough for each hole. 11 Return the cleaning rod to its original location. 12 Reinsert the removed waste toner box.
13 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 14 Close the right side cover. Replacing the Waste Toner Box WARNING: • Before performing any of the following procedures, read and follow the safety instructions in the Important Information. Removing the Waste Toner Box 1 Open the right side cover. 2 Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box.
3 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out. CAUTION: • Take care not to drop the waste toner box while you are removing it. • After removing the waste toner box, do not touch the parts shown in the illustration. Toner can dirty or stain your hands. 4 Insert the used waste toner box into the plastic bag that came with the new waste toner box and seal the bag.
3 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 4 Close the right side cover. Cleaning the Exterior NOTE: • Do not use benzene, paint thinner, or other volatile liquids or spray insect repellent on the machine as they might discolor, deform, or crack covers. • Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents during printing. 1 Wipe the exterior with a firmly wrung soft cloth moistened with water.
Cleaning the Touch Screen 1 Wipe only the LCD area with a soft cloth moistened with neutral detergent or alcohol. NOTE: • When you moisten the cloth with neutral detergent or alcohol, do not allow the excess liquid to drip down from the cloth. If the cloth is moistened with the excess liquid, wring the cloth gently before wiping the LCD area. • Do not use any volatile liquids on the machine such as benzene and paint thinner, or insect repellent as these may discolor, deform, or crack the machine exterior.
3 Facing the front of the printer, open the right side cover. 4 Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box. 5 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out.
CAUTION: • Take care not to drop the waste toner box while you are removing it. • After removing the waste toner box, do not touch the parts shown in the illustration. Toner can dirty or stain your hands. 6 Stand the removed waste toner box upright on a level surface. WARNING: • Never lay the waste toner box on its side as this may cause its malfunction or toner spills. 7 Tilt the control panel forward.
8 Open the top cover. 9 Put your fingers through the loops on both sides of the transfer belt unit, and then pull it out. 10 Accessing the printer from its rear, look for the CTD sensor. Clean the CTD sensor (as shown) with a clean, dry cotton swab.
11 Make sure that the arrow marks on the transfer belt unit and the printer face each other, and then insert the unit into the printer until it clicks. 12 Close the top cover. 13 Tilt the control panel backward to its original position.
14 Reinsert the removed waste toner box. CAUTION: • If the waste toner box does not fit into place properly, make sure that the transfer belt unit is fully inserted. 15 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 16 Close the right side cover. 17 Close the rear cover.
1 Open the right side cover. 2 Turn the waste toner box lock lever 90-degrees counterclockwise to unlock the waste toner box. 3 Grasp the handle on the waste toner box and pull it out making sure to hold it upright so that the waste toner does not spill out.
CAUTION: • Take care not to drop the waste toner box while you are removing it. • After removing the waste toner box, do not touch the parts shown in the illustration. Toner can dirty or stain your hands. 4 Stand the removed waste toner box upright on a level surface. WARNING: • Never lay the waste toner box on its side as this may cause its malfunction or toner spills. 5 Remove the cleaning rod from inside the printer.
6 Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the printer as illustrated below, and then pull it out. 1 2 3 4 7 Repeat step 6 also on the other three holes. One time insertion is enough for each hole. 8 Return the cleaning rod to its original location. 9 Reinsert the removed waste toner box.
10 Turn the waste toner box lock lever 90-degrees clockwise to lock the waste toner box. 11 Close the right side cover. Moving the Printer WARNING: • Two people are required to move the printer. • To prevent you from dropping the printer and getting backache or injuries, lift the printer by firmly gripping the recessed areas on both sides of the printer. Never lift the printer by gripping any other areas.
3 Lift the printer and move it gently. NOTE: • If you move the printer over a long distance, remove the toner cartridges from the printer to prevent toner from spilling, and pack the printer inside a box. Adjusting Color Registration When you first install the printer or after moving it to a new location, adjust the color registration in Device > Support > Color Registration - Automatic. If you need to adjust the color registration manually, follow the procedure below.
Determining Values On the sample page, there are two types of charts: Chart 1 (fast scan) and Chart 2 (slow scan). Chart 1 (fast scan) Chart 2 (slow scan) The Chart 1 is used to adjust the color registration for the fast scan direction, which is vertical to paper feed direction. The Chart 2 is used to adjust the color registration for the slow scan direction, which is horizontal to paper feed direction.
Straightest line NOTE: • If it is difficult to choose only one value, as in the case that there seem to be two values closest to a straight line, take the value between the two. For example, in the figure above, -6 and -8 are the values closest to a straight line, so you would enter the value -7. Slow Scan On the Chart 2, find the medium line within the range of white area for each color pattern (PY, PM, and PC).
3 Tap - or + to specify the values for left colors (LY, LM, and LC). 4 Tap - or + to specify the values for right colors (RY, RM, and RC). 5 Tap - or + to specify the values for process colors (PY, PM, and PC). NOTE: • The registration values are always shown as 0 the next time you enter the menu. 6 Select OK. 7 Repeat steps 2 to 6 for all colors you want to adjust. 8 Select Print Sample. 9 Select Start to print the sample page with the new values.
Removing Options If the printer location needs to change or the printer and print media handling options need to be shipped to a new location, all print media handling options must be removed from the printer. For shipping, pack the printer and print media handling options securely to avoid damage.
4 Remove the two screws joining the printer and the optional 550-sheet feeder by unscrewing them with a coin or similar object. 5 Gently lift the printer off the optional 550-sheet feeder, and place it on a level surface. WARNING: • Two people are required to lift the printer. 6 Insert Tray 1 into the printer, and push until it stops. CAUTION: • Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
Removing the Optional Wireless Adapter WARNING: • When you remove the optional wireless adapter, be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before starting these tasks. 1 Ensure that the printer is turned off. 2 Turn the screw on the left side cover counterclockwise to loosen it. 3 Slide the left side cover towards the back of the printer. 4 Open the left side cover completely.
5 Remove the wireless adapter from the printer by releasing the adapter's hook. 6 Close the left side cover, and then slide it towards the front of the printer. 7 Turn the screw clockwise.
8 Return the cap removed upon installation of the wireless adapter. 9 Turn on the printer. CAUTION: • Make sure that the power cable is connected to the printer and to a power source before pressing the button on the control panel. Removing the Optional Caster Cabinet WARNING: • When you remove the optional caster cabinet, be sure to turn off the printer, unplug the power cable, and disconnect all cables from the back of the printer before starting these tasks.
2 Hold the tray with both hands, and remove it from the printer. 3 Remove the two screws joining the printer and the optional caster cabinet by unscrewing them with a coin or similar object. 4 Gently lift the printer off the optional caster cabinet, and place it on a level surface. WARNING: • Two people are required to lift the printer.
5 Insert the tray into the printer, and push until it stops. CAUTION: • Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.
| Removing Options
7 7 Troubleshooting | 249
Clearing Jams Careful selection of appropriate print media and proper loading allow you to avoid paper jams. See "Print Media Guidelines" for more information. NOTE: • Before buying large quantities of any print media, it is recommended to try a sample first. • To resolve the error displayed on the touch panel, you must clear all print media from the print media path. Avoiding Jams • • • • • • • • • • • • 250 Do not overload the print media sources.
Identifying the Location of Paper Jams WARNING: • Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. CAUTION: • Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller. Otherwise, it may cause injuries or burns. Switch off the product immediately and contact Dell. The following illustration shows where paper jams may occur along the print media path.
Clearing Paper Jams From the Bypass Tray 1 Remove any paper loaded on the bypass tray. 2 Grasp both sides of the bypass tray, and then pull it out of the printer. 3 Pull Tray 1 out of the printer about 200 mm.
4 Hold Tray 1 with both hands, and remove it from the printer. 5 Remove the jammed paper. 6 Insert Tray 1 into the printer, and push until it stops.
7 Insert the bypass tray into the printer. Clearing Paper Jams From Tray 1 1 Pull Tray 1 out of the printer about 200 mm. 2 Hold Tray 1 with both hands, and remove it from the printer.
3 Remove the jammed paper. 4 Insert Tray 1 into the printer, and push until it stops. 5 Tap Confirm. Clearing Paper Jams From Inside the Rear Cover Clearing Paper Jams From the Fusing Unit 1 Push down the latch to open the rear cover.
2 Remove the jammed paper. 3 If you cannot see the jammed paper, lift the lever on both sides of the fusing unit. 4 Hold and lower the tabs to open the inner part.
5 Remove the jammed paper. 6 Replace the inner part. 7 Press down the lever on both sides of the fusing unit, and then close the rear cover. Clearing Paper Jams From the Duplexer CAUTION: • Ensure that nothing touches or scratches the surface (the roll made with sponge) of the transfer unit. Scratches, dirt, or oil from your hands on the roll of the transfer unit may reduce print quality. • Protect the drum of the drum cartridge against bright light.
1 Push down the latch to open the rear cover. 2 Remove the jammed paper from the duplexer. 3 Close the rear cover. Clearing Paper Jams From the Regi Roll CAUTION: • Ensure that nothing touches or scratches the surface (the roll made with sponge) of the transfer unit. Scratches, dirt, or oil from your hands on the roll of the transfer unit may reduce print quality. • Protect the drum of the drum cartridge against bright light.
2 Remove the jammed paper from the regi roll. 3 Close the rear cover. Clearing Paper Jams From the Optional 550-Sheet Feeder 1 Pull the optional 550-sheet feeder out of the printer about 200 mm. 2 Hold the optional 550-sheet feeder with both hands, and remove it from the printer.
3 Remove the jammed paper. 4 Insert the optional 550-sheet feeder into the printer, and push until it stops.
Basic Printer Problems Some printer problems can be easily resolved. If a problem occurs with your printer, check each of the following: • The power cable is plugged into the printer and a properly grounded electrical outlet. • The printer is not plugged into a power strip or uninterruptible power supply. • The printer is turned on. • The electrical outlet is not turned off at any switch or breaker. • Other electrical equipment plugged into the outlet is working. • All options are properly installed.
Display Problems Problem Action Menu settings changed from the control panel have no effect. Settings in the software program, the printer driver, or the printer utilities are overriding the settings made on the control panel.
Printing Problems Problem Action Job did not print or incorrect characters printed. Ensure that the top menu appears on the touch panel before you send a job to print. Ensure that the print media is loaded in the printer. Verify that the printer is using the correct Page Description Language (PDL). Verify that you are using the correct printer driver. Ensure that the correct USB or Ethernet cable is securely connected to the printer. Verify that the correct print media size matches the document.
Print Quality Problems The output is too light Action Yes 1 The task is complete. Go to action 2. If you are using non-Dell brand toner cartridges, enable the Non-Dell Toner option. No Does this solve your problem? 2 The print media surface may be uneven. Try changing the paper type setting in the printer driver. The task is complete. Go to action 3. Does this solve your problem? 3 Verify that the correct print media is being used. If not, use the print media recommended for the printer.
Action Yes 3 The task is complete. Go to action 4. Increase the temperature level of the fusing unit in Device > Support > Fusing Unit Temperature Adjustment. No Does this solve your problem? 4 Replace the fusing unit. The task is complete. Contact Dell. Does this solve your problem? Random spots/Blurred images Action Yes 1 The task is complete. Go to action 2. Ensure that the toner cartridges are installed correctly.
Dark or colored streaks appear on the output Action Yes 1 The task is complete. Contact Dell. Replace the drum cartridges. No Does this solve your problem? Part of the entire output is black or a color (CMY) is missing Action Yes 1 The task is complete. Go to action 2. Ensure that the drum cartridges are installed correctly. No Does this solve your problem? 2 Ensure the output color is set to color in the printer driver. The task is complete. Go to action 3.
Action 1 Yes Locate the cause of the problem using Device > Support > Repeating Defects. Is the cause of the problem located? 2 Replace the drum cartridges. No Proceed to the Contact Dell. action corresponding to the location of the problem: • Drum cartridge - 2 • Fusing unit - 3 • Transfer belt unit 4 The task is complete. Contact Dell. Does this solve your problem? 3 Replace the fusing unit. The task is complete. Contact Dell.
Ghosting Action 1 Yes Locate the cause of the problem using Device > Support Pages > Ghosting Print. Is the type of the problem identified? 2a Replace the drum cartridges. No Proceed to the Contact Dell. action corresponding to the type of ghosting. • Positive ghost - 2a • Negative ghost 2b The task is complete. Go to action 3. Does this solve your problem? 2b If you are using non-recommended print media, use the The task is complete. Contact Dell. print media recommended for the printer.
Fog (background) NOTE: • This can occur on glossy or coarse media. Before checking anything else, try adjusting the 2nd Belt Transfer Roller (2nd BTR) to eliminate or minimize background. Action 1 Yes No If you are using non-Dell brand toner cartridges, enable The task is complete. Go to action 2. the Non-Dell Toner option.
Jagged characters Action 1 Yes Set Screen to Fineness in the printer driver. No The task is complete. Go to action 2. Does this solve your problem? 2 Set Print Mode to High Quality in the printer driver. The task is complete. Go to action 3. Does this solve your problem? 3 Enable Bitmap Smoothing in the printer driver. The task is complete. Go to action 4. Does this solve your problem? 4 Enable Print Page Mode in the printer driver. The task is complete. Go to action 5.
Action Yes 4 The task is complete. Contact Dell. Replace the transfer belt unit, the 2nd BTR, and the retard roller. No Does this solve your problem? Auger mark Action 1 Locate the cause of the problem using Device > Support Pages > Repeating Defects. Yes No Go to action 2. Contact Dell. Does the output match with the pattern for auger mark? 2 Replace the drum cartridges. The task is complete. Contact Dell.
Damage on the leading edge of paper Action Yes 1 The task is complete. (Bypass Tray) When you use the bypass tray, reverse the paper and then try again. When you use any of the other trays, change the paper and then try again. Does this solve your problem? 2 No Go to action 2. (Other trays) Contact Dell. Change the paper with another one and then try again. The task is complete. Go to action 3. Does this solve your problem? 3 Use any of the other trays in place of the bypass tray.
Jam/Alignment Problems The top and side margins are incorrect Action Yes 1 The task is complete. Go to action 2. Ensure that the margins are set correctly on the application being used. No Does this solve your problem? 2 Adjust the paper guides properly. The task is complete. Contact Dell. Does this solve your problem? Color registration is out of alignment Action Yes 1 The task is complete. Go to action 2. Adjust the settings of the paper type on the printer driver to those of the tray.
Images are skewed Action Yes 1 The task is complete. Go to action 2. Adjust the paper guides properly. No Does this solve your problem? 2 Install the transfer belt unit, the 2nd Belt Transfer Roller The task is complete. Contact Dell. (2nd BTR), and the retard roll according to an appropriate procedure. Does this solve your problem? Tray 1/Optional 550-Sheet Feeder Misfeed Jam Action Yes 1 The task is complete.
Action Yes 4 The task is complete. Go to action 3a. Use print media that is not damp. No Does this solve your problem? Bypass Tray Misfeed Jam Action Yes 1 The task is complete. Proceed to the action corresponding to the type of the print media being used: • Thick - 2a • Thin - 2b • Envelope - 2d Ensure that the tray is properly inserted. Does this solve your problem? No If using paper other than the above, go to action 2d, 2e. 2a Use thick paper that is 216 g/m2 or less.
Action 2 Yes No Replace the fusing unit, the transfer unit, and the retard The task is complete. Go to action 3. roller. Does this solve your problem? 3 Replace the fusing unit. The task is complete. Go to action 4. Does this solve your problem? 4 Ensure that the transfer belt unit is installed correctly. The task is complete. Go to action 5. Does this solve your problem? 5 Replace the transfer belt unit, the 2nd BTR, and the retard roller. The task is complete. Contact Dell.
Action Yes 3 The task is complete. Go to action 4. Use print media that is not damp. No Does this solve your problem? 4 Fan the print media. The task is complete. Go to action 5. Does this solve your problem? 5 Wipe the retard roller in the tray where the multi-feed occurred with a cloth moistened with water. The task is complete. Go to action 6. Does this solve your problem? 6 Decrease the number of print media to be loaded to the The task is complete. Contact Dell. bypass tray.
Noise Action Yes 1 The task is complete. Go to action 2. To specify the cause of the noise, perform the Auto Registration Adjustment. No Does this solve your problem? 2 Replace the transfer belt unit, the 2nd BTR, and the retard roller. The task is complete. Go to action 3. Does this solve your problem? 3 Replace the fusing unit. The task is complete. Go to action 4. Does this solve your problem? 4 Replace the waste toner box. The task is complete. Go to action 5.
Digital Certificate Problems Symptom Cause Action Import cannot be selected on SSL communication is the Security Certificates disabled. screen. Create a self-signed certificate and enable SSL. The certificate cannot be imported. Confirm validity period of the certificate as well as the time setting of the device. The time setting is incorrect. The certificate file is incorrect. Confirm whether the password is correct.
Network-related Problems When using SMB When you cannot communicate with the machine or other SMB machines Cause Check point Remedy If Auto Master Mode of SMB is set to On, the number of machines whose information can be stored is limited. The number depends on the network environment. The machine or other SMB machines cannot be searched from the Network Computers icon. Confirm the setting of Auto Master Mode of SMB. If the setting is enabled, change it to Off.
When print result is not what was expected Cause Check point Remedy Selected printer language on the Confirm the selected printer Select the printer language on the machine does not match the language on the machine and the machine to match the print data. printer language of the print data. printer language of the print data. The computer is not using the print driver supplied with the machine (is using another company's print driver).
Cause Remedy The remote linkage services used does not support the model or accessories of the machine. Purchase products/models/accessories supported by the remote linkage services. The IP address is incorrect. Confirm the IP address. If the IP address is incorrect, either set a static IP address or resolve the IP address using DHCP or Autonet. The IP gateway address is incorrect. Set the correct IP gateway address when connecting to the proxy server, or to a Web server via the IP gateway.
When connection to a desired Web server fails Cause Remedy The setting to use the proxy server In the environment using the proxy server, you must configure the is not configured. machine to use the proxy server to connect to a desired Web server. Make sure that you configure the settings to use the proxy server.
Unable to print using an IPv6 address Symptom Remedy On an IPv6 network without a DNS server, a computer running Windows OS that supports IPv6 cannot be connected to a Windows shared printer. Register the computer name of the machine on the "hosts" file stored on the computer running Windows OS that supports IPv6. For example, register in the following file: C:\Windows\system32\driver\etc\hosts Other problems on IPv6 addresses Symptom Remedy Unable to search devices with IPv6 In an IPv6 environment, u
Problems With Installed Optional Accessory If an option does not operate correctly following installation or stops working: • Turn off the printer, wait for 10 seconds, and then turn on the printer. If this does not fix the problem, unplug the printer, and check the connection between the option and the printer. • Print the configuration report to see if the option is listed in it. If the option is not listed, re-install it. • Ensure the option is selected in the printer driver you are using.
Wi-Fi Direct Problems Problem Action The mobile device cannot discover the printer. The printer may be connected to another device via Wi-Fi Direct. Disconnect the printer and the device. See "Disconnecting Wi-Fi Direct Network". The printer cannot disconnect from the device even when the procedure in "Disconnecting Wi-Fi Direct Network" has been performed. Ensure that the release lever is properly positioned. The device may be automatically reconnecting to the printer.
Other Problems Problem Action Condensation has occurred inside the printer. This usually occurs within several hours after you heat the room in winter. This also occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate environment.
Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the error message that appears. You need to know the model type and Service Tag number of your printer. See the label located inside the front cover of your printer and write down the Service Tag number. For details on the location of the Service Tag, see Express Service Code and Service Tag in the "Finding Information".
Appendix | 289
SharePoint Connector SharePoint Connector Introduction The SharePoint Connector provides connectivity to the Microsoft SharePoint Server (MSPS). This application supports SharePoint server versions 2010 and 2013. Pre-requisite setup on SharePoint server: Dell SharePoint application expects the following highlighted additions in SharePoint server's web.config under 'customHeaders' section. The 'web.config' file is located in 'C:\inetpub\wwwroot\wss\VirtualDirectories\[PortName]' on SharePoint 2010 server an
Login as Admin 1 From the Control panel, select J SharePoint J Admin. The Admin home page screen appears. NOTE: • Admin should login on device to access Admin features in this application. • Overview of the Admin Page content The Admin Page contains the following tabs: Configuration To add a new MSPS 1 Click on Add Server Icon , enter server name (Server name is an alias name for MSPS URL), MSPS URL, domain name, select server version, Remember Me and Click on Add button.
To edit an existing MSPS 1 Select the server name to edit from the Server Name field and click on the Edit Server Icon . 2 Edit the fields and click on the Update button to save the changes. To delete an existing MSPS 1 Select the server name to delete from the Server Name field and click on the Delete Server Icon . 2 Select Yes button from the confirmation dialog to delete the server.
3 Enter User name, password and click on Login button. NOTE: • If Shared Document library is already available in MSPS site, then the page will appear by default with Shared Document Library where the user can directly print a document. Otherwise, the User home page will appear with available Document libraries (root folder) where the user can select any of the folders to print a file. Print To print a file from an MSPS server 1 Select the file from a folder to print. 2 Click on the Print button.
2 Enter text in the search box and click on the search icon 3 Select the file from the displayed list to print. 294 | .
DellTM Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software program and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware.
Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, see dell.com/support. Recycling Information It is recommended that customers dispose of their used computer hardware, monitors, printers, and other peripherals in an environmentally sound manner.
Contacting Dell You can contact Dell electronically using the following addresses: • World Wide Web www.dell.
About License Dell Color Smart Printer | S3840cdn This product includes open source software ("OSS") distributed under the terms of various open source licenses. Please see the following table and each license below. About software applied to GPL This product includes open source software ("OSS") distributed under the terms of GNU General Public License ("GPL") Version 2. You have a right to obtain, modify and redistribute the source codes of this software.
Applied License OSS Copyright Notice html5shiv 3.6.2 Copyright (c) 2014 Alexander Farkas (aFarkas). colResizable 1.3 Copyright (c) 2014 Silvacom Ltd. globalize 0.1.1 Copyright Software Freedom Conservancy, Inc. jQuery validate plugin 1.11.1 Copyright Jörn Zaefferer wayland 1.5 Copyright © 2008-2012 Kristian Høgsberg Copyright © 2010-2012 Intel Corporation Copyright © 2010-2011 Benjamin Franzke Copyright © 2011-2012 Collabora, Ltd. Copyright © 2010 Red Hat weston 1.
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Applied License OSS psmisc 22.20 Copyright Notice Copyright (C) 1993-2005 Werner Almesberger Copyright (C) 2002-2012 Craig Small Copyright (C) 2007 Trent Waddington Copyright (C) 2011 Werner Fink Copyright (C) 2005,2011 SUSE LINUX Products GmbH, Germany. GPL Version 3 bash 4.2 copyright (c) 2007 free software foundation, inc. coreutils 8.21 2005-2006, 2008-2013 Free Software Foundation, Inc.Copyright (C) 2005-2006, 2008-2013 Free Software Foundation, Inc.
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Applied License OSS Copyright Notice Copyright (C) 1999 Erik Walthinsen Copyright (C) 1999,2000 Erik Walthinsen Copyright (C) 1999-2001 Erik Walthinsen Copyright (C) 2000 by Abramo Bagnara Copyright (C) 2000 Donald A. Graft Copyright (c) 2000 Tom Barry All rights reserved. Copyright (C) 2000,2001,2002,2003,2005 Copyright (C) 2001 David Robinson
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provided by Dr Brian Gladman under BSD licensing terms; ICC Profile (Little cms): Copyright (c) 1998-2004 Marti Maria. Apache License Version 2.0 Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document.
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1.1. ``Contributor'' means each entity that creates or contributes to the creation of Modifications. 1.2. ``Contributor Version'' means the combination of the Original Code, prior Modifications used by a Contributor, and the Modifications made by that particular Contributor. 1.3. ``Covered Code'' means the Original Code or Modifications or the combination of the Original Code and Modifications, in each case including portions thereof. 1.4.
whether by contract or otherwise, or (b) ownership of fifty percent (50%) or more of the outstanding shares or beneficial ownership of such entity. 2. Source Code License. 2.1. The Initial Developer Grant.
that particular Modification has been made available to such recipients. You are responsible for ensuring that the Source Code version remains available even if the Electronic Distribution Mechanism is maintained by a third party. 3.3. Description of Modifications. You must cause all Covered Code to which you contribute to contain a file documenting the changes You made to create that Covered Code and the date of any change.
Source Code version of the Covered Code is available under the terms of this License, including a description of how and where You have fulfilled the obligations of Section 3.2. The notice must be conspicuously included in any notice in an Executable version, related documentation or collateral in which You describe recipients' rights relating to the Covered Code.
apply it to code which is not already Covered Code governed by this License), you must (a) rename Your license so that the phrases ``Mozilla'', ``MOZILLAPL'', ``MOZPL'', ``Netscape'', ``NPL'' or any confusingly similar phrase do not appear anywhere in your license and (b) otherwise make it clear that your version of the license contains terms which differ from the Mozilla Public License and Netscape Public License.
provision of this License is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. This License shall be governed by California law provisions (except to the extent applicable law, if any, provides otherwise), excluding its conflict-of-law provisions.
I. Effect. These additional terms described in this Netscape Public License -- Amendments shall apply to the Mozilla Communicator client code and to all Covered Code under this License. II. ''Netscape's Branded Code'' means Covered Code that Netscape distributes and/or permits others to distribute under one or more trademark(s) which are controlled by Netscape but which are not licensed for use under this License. III. Netscape and logo.
obtain a copy of the License at http://www.mozilla.org/NPL/ Software distributed under the License is distributed on an "AS IS" basis, WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License for the specific language governing rights and limitations under the License. The Original Code is Mozilla Communicator client code, released March 31, 1998. The Initial Developer of the Original Code is Netscape Communications Corporation.
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*/ openssl /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) * All rights reserved. * * This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). * The implementation was written so as to conform with Netscapes SSL. * * This library is free for commercial and non-commercial use as long as the * following conditions are aheared to. The following conditions apply to all code * found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just * the SSL code.
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* by Eric Young (eay@mincom.oz.au). * The implementation was written so as to conform with Netscapes SSL * specification. This library and applications are * FREE FOR COMMERCIAL AND NON-COMMERCIAL USE * as long as the following conditions are aheared to. * * Copyright remains Eric Young's, and as such any Copyright notices in * the code are not to be removed. If this code is used in a product, * Eric Young should be given attribution as the author of the parts used.
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ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. This code is derived from section 17.1 of Applied Cryptography, second edition, which describes a stream cipher allegedly compatible with RSA Labs "RC4" cipher (the actual description of which is a trade secret). The same algorithm is used as a stream cipher called "arcfour" in Tatu Ylonen's ssh package.
MD5Final, which will fill a supplied 16-byte array with the digest. -"THE BEER-WARE LICENSE" (Revision 42): wrote this file. As long as you retain this notice you can do whatever you want with this stuff. If we meet some day, and you think this stuff is worth it, you can buy me a beer in return. Poul-Henning Kamp Redistribution and use in source and binary forms of libcap, with or without modification, are permitted provided that the following conditions are met: 1.
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THE BASIC LIBRARY FUNCTIONS --------------------------Written by: Philip Hazel Email local part: ph10 Email domain: cam.ac.uk University of Cambridge Computing Service,Cambridge, England. Copyright (c) 1997-2013 University of Cambridge All rights reserved. PCRE JUST-IN-TIME COMPILATION SUPPORT ------------------------------------Written by: Zoltan Herczeg Email local part: hzmester Emain domain: freemail.hu Copyright(c) 2010-2013 Zoltan Herczeg All rights reserved.
* Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the University of Cambridge nor the name of Google Inc.
* ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE * POSSIBILITY OF SUCH DAMAGE. */ /* * Copyright 2002 Purdue Research Foundation, West Lafayette, * Indiana 47907. All rights reserved. * * Written by Victor A. Abell * * This software is not subject to any license of the American * Telephone and Telegraph Company or the Regents of the * University of California.
* OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED * WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR * PURPOSE ARE DISCLAIMED.
*) This documents purpose is to state the conditions under which this Package (See definition below) viz: "Shadow", the Shadow Password Suite which is held by Julianne Frances Haugh, may be copied, such that the copyright holder maintains some semblance of artistic control over the development of the package, while giving the users of the package the right to use and distribute the Package in a more-or-less customary fashion, plus the right to make reasonable modifications. So there.
Available, such as by posting said modifications to Usenet or an equivalent medium, or placing the modifications on a major archive site such as uunet.uu.net, or by allowing the Copyright Holder to include your modifications in the Standard Version of the Package. b) use the modified Package only within your corporation or organization.
* * This material was originally written and compiled by Wietse Venema at Eindhoven * University of Technology, The Netherlands, in 1990, 1991, 1992, 1993, 1994 * and 1995. * * Redistribution and use in source and binary forms are permitted provided that * this entire copyright notice is duplicated in all such copies.
* EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. */ Copyright (c) 1990-2009 Info-ZIP. All rights reserved. For the purposes of this copyright and license, "Info-ZIP" is defined as the following set of individuals: Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ed Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve P.
4. Info-ZIP retains the right to use the names "Info-ZIP," "Zip," "UnZip," "UnZipSFX," "WiZ," "Pocket UnZip," "Pocket Zip," and "MacZip" for its own source and binary releases.
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As for RSA BSAFE This printer includes RSA® BSAFE® Cryptographic software from EMC Corporation. ICC Profile Header Copyright (c) 1994-1996 SunSoft, Inc.
------------------------------------------jpegsrc.vN.tar.gz contains source code, documentation, and test files for release N in Unix format. jpegsrN.zip contains source code, documentation, and test files for release N in Windows format. jpegaltui.vN.tar.gz contains source code for an alternate user interface for cjpeg/djpeg in Unix format. jpegaltuiN.zip contains source code for an alternate user interface for cjpeg/djpeg in Windows format. wallace.ps.
EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Zlib zlib.
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