Dell™ C5765dn Color Laser Multifunction Printer User’s Guide Regulatory Model: C5765dn
Information in this document is subject to change without notice. © 2013 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.
Table of Contents Table of Contents 1 Before Using the Machine .................................................................................................................... 15 Preface....................................................................................................................................................... 16 Types of Manuals.....................................................................................................................................
Step 1 Loading Documents ...............................................................................................................50 Step 2 Selecting Features .................................................................................................................52 Step 3 Entering a Quantity.................................................................................................................53 Step 4 Starting the Copy Job ............................................................
Table of Contents Poster (Making Enlarged Copies Spread over Multiple Sheets) ............................................ 104 Repeat Image (Making Multiple Copies on One Sheet) ........................................................... 106 Preset Repeat Image (Making Multiple Copies on a Single Sheet)....................................... 107 Transparency Options (Inserting Blank Sheets between Transparencies).......................... 107 Copy Output (Specifying Finishing Options) .....................
Registering Stored Programs for Build Job.................................................................................156 Deleting Stored Programs...............................................................................................................157 Entering/Changing a Stored Program Name ...............................................................................157 Assigning/Changing Icons for Stored Programs ........................................................................
Table of Contents Transparencies................................................................................................................................. 202 Envelopes .......................................................................................................................................... 203 Labels ................................................................................................................................................. 204 Storing Print Media ...............
Fax Receiving Mode ........................................................................................................................272 Faults.........................................................................................................................................................273 Supplies....................................................................................................................................................274 Billing Information ..........................
Table of Contents Other Settings ................................................................................................................................... 347 Scan Service Settings........................................................................................................................... 352 First Tab ............................................................................................................................................. 352 Scan Defaults........................
System Administrator Settings ......................................................................................................407 Authentication...................................................................................................................................408 Job Status Default ............................................................................................................................415 Overwrite Hard Disk.............................................................
Table of Contents Installation Procedures ........................................................................................................................ 447 Step 1 Enabling Port and Setting up TCP/IP................................................................................ 447 Step 2 Configuring E-mail Environment ....................................................................................... 448 Dell Printer Configuration Web Tool Setting Items......................................
Installation Overview ......................................................................................................................475 Step1 Configuration on the Machine ............................................................................................475 Step2 Configuration on the Computer...........................................................................................476 21 Authentication and Accounting Features .................................................................
Table of Contents Sending Problems............................................................................................................................ 528 Receiving Problems......................................................................................................................... 530 Trouble during Scanning...................................................................................................................... 532 Unable to Scan with the Machine ..........................
Troubleshooting ................................................................................................................................655 View Detailed Information..............................................................................................................655 Notes and Restrictions ..........................................................................................................................656 25 Using My Forms...........................................................
1 Before Using the Machine This chapter describes how to use this guide, as well as legal notice you should read before using the machine. • Preface ....................................................................................................................................16 • Types of Manuals ..................................................................................................................17 • Using This Guide..........................................................................
1 Before Using the Machine Preface Thank you for selecting the Dell C5765dn Color Laser Multifunction Printer (hereafter referred to as "the machine"). This guide is written for users who are new to the machine and provides information on copying, printing, scanning, and faxing operations, as well as troubleshooting, daily maintenance, and precautions users should take when operating the machine.
Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals PostScript User Guide (PDF) The guide describes how to install the print driver and configure the functions in order to use the machine as a PostScript printer. This guide is included in the "PostScript Driver Library" CD-ROM. Driver CD Kit Documentation (HTML) The documentation describes installation and configuration procedures for print drivers and the printer environment.
1 Before Using the Machine Using This Guide This guide is intended for first time users of the machine. It provides information on copying, printing, e-mail, and faxing operations, as well as troubleshooting, daily maintenance, and precautions users should take when operating the machine.
Using This Guide 13 Maintenance Describes how to replace consumables and to clean the machine. 14 Machine Status Describes how to check the faults that occurred on the machine and to print various reports/ lists. 15 Tools Describes the procedures to set up the system. 16 Dell Printer Configuration Web Tool Settings Describes how to use Dell Printer Configuration Web Tool. 17 Printer Environment Settings Describes the settings to use the Print feature on the machine.
1 Before Using the Machine Conventions • The screen shots and illustrations used in this guide vary depending on the machine configuration and optional components installed. Some of the items in the screen shots may not be displayed or available depending on the configuration of your machine. • The procedures in this guide may vary depending on the driver and utility software being used due to the upgrades. • In this guide, "Computer" refers to a personal computer or workstation.
Technical Support Technical Support The following provides the technical support information for this product.
1 Before Using the Machine About License This section describes information about licenses. Be sure to read through it. RSA BSAFE This product includes RSA® BSAFE® Cryptographic software from EMC Corporation. Heimdal Copyright (c)2000 Kungliga Tekniska Högskolan (Royal Institute of Technology, Stockholm, Sweden). All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
About L icense Libcurl COPYRIGHT AND PERMISSION NOTICE Copyright (c) 1996 - 2006, Daniel Stenberg, . All rights reserved. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies.
1 Before Using the Machine OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The views and conclusions contained in the software and documentation are those of the authors and should not be interpreted as representing official policies, either expressed or implied, of the FreeBSD Project. OpenLDAP Copyright 1998-2006 The OpenLDAP Foundation All rights reserved.
About L icense The names of the copyright holders may not be used to endorse or promote products derived from this software without their specific prior written permission. This software is provided ''as is'' without express or implied warranty. --Portions Copyright (c) 1992-1996 Regents of the University of Michigan. All rights reserved.
1 Before Using the Machine Copyright 1999-2003 The OpenLDAP Foundation, Redwood City, California, USA. All Rights Reserved. Permission to copy and distribute verbatim copies of this document is granted. DES This product includes software developed by Eric Young (eay@mincom.oz.au) AES Copyright (c) 2003. Dr Brian Gladman. Worcester. UK. All rights reserved. This product uses published AES software provided by Dr Brian Gladman under BSD licensing terms.
About L icense tech-transfer@andrew.cmu.edu 4. Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by Computing Services at Carnegie Mellon University (http://www.cmu.edu/computing/).
1 Before Using the Machine Legal Notice Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country.
2 Product Overview This chapter describes the basic information of the machine, such as machine components, how to switch the machine on and off, and how to use the touch screen. • Machine Components...........................................................................................................30 • Power Source.........................................................................................................................34 • Ground Fault Interrupter.......................................
2 Product Overview Machine Components The following describes machine components and their functions. Front View 1 2 3 5 4 6 7 8 9 10 No. Component Function 1 Center output tray Copies and prints are delivered here, facing down. 2 Right hand cover Open this cover to replace the consumables or clear paper jams. 3 Waste toner container Collects waste toner. 4 Inner cover Open this cover to replace the consumables. 5 550-sheet feeder (optional) Load paper here.
Machine Components Right View 1 2 7 3 6 No. 5 4 Component Function 1 Fusing unit Fuses toner on paper. Do not touch this unit as it is extremely hot. 2 Transfer roller Transfers toner from the drum to the paper. 3 Paper thickness lever Used for printing on envelopes. 4 Main power switch Switches the main power on/off of the machine. Always follow the instructions by the system administrator. Note • Always switch the power off before switching the main power off.
2 Product Overview No. Component Function 3 Staple cartridge Contains staples. Remove this cartridge when replacing or adding staples, or clearing staple jams. 4 Left tray Stapled outputs are delivered here. Rear View 1 2 3 4 5 9 8 No. 32 7 6 Component Function 1 Ethernet connector Connects to a network cable. 2 EP port Connects to a smart card reader. 3 USB connector (device) Connects to the cable of the PC. 4 USB connector (host) Connects to a USB cable.
Machine Components Top View (Duplex Automatic Document Feeder) 1 2 3 4 5 6 8 7 9 No. Component Function 1 Confirmation indicator Lights up when a document is loaded correctly. 2 Left cover Open this cover to clear paper jams. 3 Inner cover Open this cover to clear paper jams. 4 Knob Rotate this knob to clear paper jams. 5 Document guides Use these guides to align the edges of documents. 6 Document input tray Load documents here.
2 Product Overview Power Source The machine is provided with the power switch and the main power switch. Power switch Main Power Switch To use the machine, press the power switch to the [ | ] position to switch its power on. You can start operations after the machine warms up. Main power switch Power Switch Press the main power switch to the [ ] position. The indicator goes out on the right side of the control panel, and the machine powers off.
Power Source 1 Press the power switch to the [ | ] position to switch the power on. If the machine does not power on, check the following: Reset Button - The power cord is plugged in. - The main power is switched on. - The button is set on and is in the depressed position. Switching the Power Off The following describes how to switch the power off. 1 Before switching the power off, make sure that the machine has completed all copy or print jobs.
2 Product Overview Switching the Main Power Off The following describes how to switch the main power off. Note • Do not switch the main power off when a screen is displayed on the touch screen or while the button is blinking. Switching off the main power under such circumstances may damage the hard disk and the memory or cause a machine malfunction. • Switch the main power off first when unplugging the power cord.
Ground Fault Interrupter Ground Fault Interrupter The machine is provided with a ground fault interrupter. In the event of a current leakage, the ground fault interrupter will automatically cut off the power circuit to prevent fire from occurring. Check that the ground fault interrupter works properly at least once a month. Be sure to establish a ground for the machine. Without a proper ground, the ground fault interrupter may be disabled, causing a risk of electric shock.
2 Product Overview Power Saver Mode The machine is installed with the Power Saver feature that will automatically reduce power consumption of the machine if no copy or print data is received for a certain duration. The Power Saver feature has two modes: Low Power mode and Sleep mode. The machine enters the Low Power mode after the preset time has elapsed if the machine is left unused for a fixed period of time. The machine then enters the Sleep mode if a further preset time elapses.
Power Saver Mode Exiting the Power Saver Mode The following describes how to exit the Power Saver mode.
2 Product Overview Control Panel The following describes the names and functions of components on the control panel. 1 2 3 4 5 6 7 8 9 10 21 No. 201918 Component 17 16 1514 13 12 11 Function 1 button Press this button to display the [Home] screen. 2 Touch screen Displays messages required for operation, and buttons for various features. You can directly touch the touch screen to instruct operations and set features.
Control Panel No. 13 Component indicator Function Blinks when the machine is sending or receiving data to or from a client. This indicator lights up when data is stored in the machine's memory, when received faxes are waiting to be printed, or when faxes are stored in a folder. You can check stored scan files in a Folder List. For information on the Folder List, refer to "Folder List" (P.266). You can check stored fax files in a Stored File List.
2 Product Overview Screens and Buttons Displayed You can register or change the services and buttons displayed on the touch screen. You can customize the following screens: Note • The following screens and buttons may have been changed by the system administrator. Use the machine according to the changes that have been made. Setting the Initial Screen You can set the screen displayed after switching the power on or exiting the Power Saver mode.
About the [Home] Screen About the [Home] Screen This section describes the [Home] screen, which can be displayed by pressing the button. Login information field Message field Additional feature buttons Service buttons Next page Message Field Displays a message. Login Information Field Select this field in the upper right corner of the touch screen to display the User ID entry screen for entering the System Administration mode, the Authentication mode, or the Accounting mode.
2 Product Overview Simple Copy You can set the features for the Copy service. Selecting [Simple Copy] allows you to simply specify the basic copy features on a single screen. For more information, refer to "Simple Copy" (P.59). Simple Fax You can set the features for the Fax service. Selecting [Simple Fax] allows you to easily specify the basic fax features on a single screen. Scan to PC You can scan documents and send the scanned data to a network computer via the FTP or SMB protocol.
About the [Home] Screen Web Applications You can access web applications via a network using the browser on the machine in order to display and store data. For more information, refer to "Web Applications" (P.161). Additional Feature Buttons Allows you to set the additional features that are not related to jobs. Language You can select the language to be displayed on the touch screen. The setting here will be reset when the power is switched off and on.
2 Product Overview Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols. Item Description Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the lowercase letters, select [Shift] again. Entering symbols Select [More Characters].
Paper Output Paper Output When the number of output paper exceeds the output tray capacity, to prevent paper jams, the following error message is displayed, and the machine stops outputting paper. Removing the output paper clears the error message, and the machine resumes outputting paper automatically. Note • The output tray capacity is 500 sheets when 80 gsm paper is used.
2 Product Overview 48
3 Copy This chapter describes the basic operation and features for the Copy service. • Copying Procedure................................................................................................................50 • Operations during Copying ..................................................................................................56 • Simple Copy............................................................................................................................59 • Copy..................
3 Copy Copying Procedure This section describes the basic copy procedures. The following shows the reference section for each procedure. Step 1 Loading Documents .......................................................................................................50 Step 2 Selecting Features ..........................................................................................................52 Step 3 Entering a Quantity..................................................................................
Copying Procedure 2 Load the document face up (when the document is 2-sided, load the front side up) in the center of the document feeder. Note Confirmation indicator • The confirmation indicator lights up when the document is loaded correctly. If the indicator does not light, load the document again. 3 Adjust the document guides to match the size of the document loaded. 4 Pull out the document stopper.
3 Copy 2 Load the document face down, and align it against the top left corner of the document glass. 3 Close the document cover. Note • When a standard size document is loaded on the document glass, the size of the document is displayed in the message field. Step 2 Selecting Features The following two services are available to copy documents. Simple Copy Allows you to only select basic features to copy documents. Copy Allows you to make detailed settings to copy documents.
Copying Procedure 3 If the previous settings still remain, press the button. button 4 Select each tab, and configure features as necessary. The following shows the reference section for each tab. "Copy" (P.64) "Image Quality" (P.76) "Layout Adjustment" (P.83) "Output Format" (P.99) "Job Assembly" (P.113) Step 3 Entering a Quantity The following describes how to enter the number of copy sets. You can enter up to 999 sets. 1 Enter the number of copies using the numeric keypad.
3 Copy Step 4 Starting the Copy Job The following describes how to start a copy job. 1 Press the button. Note • If the document has been loaded in the document feeder, do not hold down the document while it is being conveyed. • Move the lever of the fusing unit down to set to the Envelope mode before copying on an envelope. Return the lever to its original position before copying on other types of papers.
Copying Procedure 5 When all documents have been scanned, select [Last Original]. Step 5 Confirming the Copy Job in Job Status If copies are not output after you start the copy job, the job may be in pending status. Use the following procedure to confirm the job status. 1 Press the button. button 2 Confirm the job status. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen.
3 Copy Operations during Copying This section describes available operations during copying. The following shows the reference section for each operation. Stopping the Copy Job...............................................................................................................56 Changing the Number of Copies ..............................................................................................57 Interrupting the Copy Job ....................................................................
Operations during Copying 2 Select the job to cancel. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen. 3 Select [Delete]. 4 Select [Delete]. Changing the Number of Copies To change the number of copy sets during scanning or copying, use the following procedure. 1 Press either the button on the control panel or [Delete] on the touch screen.
3 Copy 2 Select [Change Quantity]. 3 Specify the number of copy sets with the numeric keypad. The new quantity must include the number of copies that have already been printed. You cannot enter a number less than the number of copies that have already been printed. 4 Press the button. Note • If you enter the same value as the number of copies that have already been printed, the machine will not execute a copy job even when you press the button.
Simple Copy Simple Copy You can select [Copy] or [Simple Copy] on the [Home] screen to set the features for the Copy service. This section describes the features you can select on the [Simple Copy] screen. [Simple Copy] allows you to use only basic features to easily copy documents. The following shows the reference section for each feature. Paper Supply (Selecting the Paper for Copying) .....................................................................
3 Copy 2 Select a paper tray to be used. Auto Select Automatically determines the tray holding the appropriate paper, based on the document size and the specified copy ratio. Note • This cannot be selected together with [Auto %] under [Reduce / Enlarge]. Tray 1, and Trays 2 to 4 (optional) Allows you to directly select the desired tray. Checking the Remaining Amount of Paper in the Paper Tray The icon displayed beside the tray number indicates the amount of paper remaining in the paper tray.
Simple Copy 2 Select a copy ratio. 100% Copies at the same image size as the original document. Auto % Automatically determines the copy ratio based on the document size and the paper size specified in [Paper Supply], and copies the document to fit into the paper. Note • This cannot be selected together with [Auto Select] under [Paper Supply]. Ratios Allows you to select from preset copy ratios.
3 Copy Black & White / Color (Selecting the Color for Copying) This feature allows you to select a color mode. 1 Select [Black & White] or [Color]. Black & White Copies in black and white regardless of the colors in the original document. Color Copies in full color. Note • Some colors may be restricted and may not be used for printing the copy. For more information, refer to "Account Limit" (P.399).
Simple Copy 1 Select [2 Pages per Side]. Original Orientation (Specifying the Orientation of Loaded Documents) This feature allows you to specify the orientation of a document so that the machine can identify the top of the document. Note 1 • If the [Original Orientation] setting differs from the actual document orientation, the machine may not detect the top of the document correctly. Select [Original Orientation].
3 Copy Copy You can select [Copy] or [Simple Copy] on the [Home] screen to set the features for the Copy service. This section describes the features you can select on the [Copy] screen. The following shows the reference section for each feature. Reduce / Enlarge (Making Enlarged/Reduced Copies)............................................................64 Paper Supply (Selecting the Paper for Copying)......................................................................
Copy • This cannot be selected together with [Auto Select] under [Paper Supply]. Note Ratios (3rd to 4th buttons on the screen) Displays preset copy ratios. You can change the copy ratio associated with each button. For information on the settings, refer to "Reduce/Enlarge - Button 3 - 4" (P.317). More Displays the [Reduce / Enlarge] screen on which you can set [Proportional %] and [Independent X - Y%].
3 Copy Preset % Select a copy ratio from the following options. • 100% Copies at the same image size as the original document. • Auto % Automatically determines the copy ratio based on the document size and the paper size specified in [Paper Supply], and copies the document to fit into the paper. Note • This cannot be selected together with [Auto Select] under [Paper Supply]. • Preset ratios Select from the preset ratios. You can change the copy ratio associated with each button.
Copy • Fit Image to Paper Size X-Y% Automatically determines the reduction/enlargement ratios for the width and length so that the document image fits in the paper, and then slightly reduces the ratios so that the complete image is copied onto the paper. • Width: XX% Length: XX% Allows you to specify the preset reduction/enlargement ratios. Paper Supply (Selecting the Paper for Copying) This feature allows you to select the tray that holds the paper you want to use. 1 Select a paper tray.
3 Copy Checking the Remaining Amount of Paper in the Paper Tray The icon displayed beside the tray number indicates the amount of paper remaining in the paper tray. You can view the icons to check the remaining amount of paper in a tray. : Indicates that the remaining amount of paper is 25 to 100%. : Indicates that the remaining amount of paper is 25% or less. : Indicates that no paper is in the paper tray.
Copy Size Detection Displays how the machine detects a paper size. For information on how to set [Size Detection], refer to "Paper Size Settings" (P.309). [Tray 5] Screen Set the paper loaded in Tray 5. For information on paper that can be loaded in Tray 5, refer to "Print Media Guidelines" (P.200). 1 Select a paper size and a paper type. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen. Paper Size Select [Standard Size], or [Custom Size].
3 Copy Output Color (Selecting the Color for Copying) This feature allows you to select copy colors. Note 1 • If the use of certain colors is not allowed, the available colors will be restricted. For more information, refer to "Account Limit" (P.399). Select a color mode. Auto Detect The machine automatically determines the colors of the original document and makes copies in full color if the original document is colored, and in single color (black) if the document is black-and-white.
Copy [Output Color] Screen This screen allows you to make settings for full color, dual color, and single color. 1 Select [More]. 2 Select the desired output color mode. Auto Detect Automatically determines the color of the original document and makes copies in full color if the original document is colored, or in single color (black) if the document is black-and white. Color Copies in full color using all the four colors of toner: yellow, magenta, cyan, and black.
3 Copy Single Color Copies in one specified color regardless of the color of the document. Selecting this option displays [Color] on the screen. Select a color on the [Output Color Color] screen which is displayed after selecting [Color]. Refer to "[Output Color - Color] Screen" (P.74). [Source Color] Screen This screen allows you to select one or more colors from your document to define them as source colors. 1 Select [Dual Color]. 2 Select [Source Color]. 3 Select [Other than Black] or [Color].
Copy 2 Select [Target Area Color]. 3 Select any color. [Non-target Area Color] Screen This screen allows you to select the color to be used in place of the colors other than the selected source colors. You can select one color from seven preset and six custom options. For information on how to set custom colors, refer to "Custom Colors" (P.323). 1 Select [Dual Color]. 2 Select [Non-target Area Color]. 3 Select any color.
3 Copy [Output Color - Color] Screen This screen allows you to specify the color to be used for single-color copying regardless of the colors in the original document. You can select one color from six preset and six custom options for [Single Color]. For information on how to set custom colors, refer to "Custom Colors" (P.323). 1 Select [Single Color]. 2 Select [Color]. 3 Select any color.
Copy Lighten/Darken (Adjusting the Copy Density) This feature allows you to select a copy-density level from seven levels. Note 1 • [Lighten / Darken] on the [Copy], [Image Quality] and [Simple Copy] screens is the same. Use [ ] and [ levels.
3 Copy Image Quality The section describes the features you can select on the [Image Quality] screen. The following shows the reference section for each feature. Original Type (Selecting the Document Type) .......................................................................76 Image Options (Adjusting Copy Density/Sharpness/Saturation of Images) ..........................78 Image Enhancement (Erasing the Background Color of Documents/Adjusting Contrast) ..78 Color Effects (Selecting an Image Quality) ...
Image Quality Auto Automatically sets the document type based on the setting made in the System Administration mode and the setting made in [Output Color] on the [Copy] screen. Photo & Text Select this option when the document contains both text and photos. The machine automatically distinguishes the text and photo areas of the document and sets the appropriate image quality for each area. To process photo areas, select the photo type from [Printed Original], [Photograph], and [Photocopied Original].
3 Copy Image Options (Adjusting Copy Density/Sharpness/Saturation of Images) This feature allows you to adjust the copy density, sharpness, and saturation levels. Note • [Lighten / Darken] under [Image Options] is the same as [Lighten / Darken] on the [Copy] screen. • If [Lighten / Darken], [Sharpness], or [Saturation] is set concurrently with [Color Effects], the setting made in [Color Effects] will be cleared. 1 Select [Image Options]. 2 Adjust any option.
Image Quality 1 Select [Image Enhancement]. 2 Set [Suppress Background] and [Contrast]. Suppress Background • Off Scans document backgrounds with no filtering. • Auto Suppression When [Output Color] is set to [Black & White], the background of a document printed on colored paper, such as newspaper, will be suppressed.
3 Copy 1 Select [Color Effects]. 2 Select any option. Off Copies with the [Image Enhancement], [Image Options], [Color Shift], and [Color Balance] settings at their defaults. Lively Reproduces fresher, livelier images with increased color saturation. Bright Reproduces brighter images with enhanced contrast. This option is suitable for documents that are intended to attract people's attention, such as posters. Warm Reproduces brighter, warmer, more reddish images.
Image Quality 1 Select [Color Balance]. 2 Select any option. Normal Always copies a document with the density balance set to "0" for the four toner colors: yellow, magenta, cyan, and black. Basic Color Allows you to adjust the density level for each toner color: yellow, magenta, cyan, and black. Advanced Color Allows you to adjust the density level for each toner color (yellow, magenta, cyan, black) which is divided to [Highlights], [Midtones], and [Shadows].
3 Copy Color Shift (Adjusting the Color Tone) This feature allows you to adjust the tone of the colors to be reproduced in copies, by a maximum of two levels in two directions. On the screen, the [Original Color] slider represents the color tone of the original document, and the [Copy Color] slider represents the color tone of output copies. Selecting a button on the screen moves the [Original Color] slider to adjust the tone of the colors.
L ayout Adjustment Layout Adjustment This section describes the features you can select on the [Layout Adjustment] screen. The following shows the reference section for each feature. 2 Sided Copying (Making 2 Sided Copies).............................................................................. 84 Book Copying (Copying Facing Pages onto Separate Sheets)................................................ 85 2 Sided Book Copying (Making 2 Sided Copies of Facing Pages).......................................
3 Copy 2 Sided Copying (Making 2 Sided Copies) This feature allows you to make copies of 1-sided and 2-sided documents on one side or both sides of paper. 1 Select [2 Sided Copying]. 2 Select any option. 1ｊ1 Sided Makes a copy of a 1-sided document on one side of paper. 1ｊ2 Sided Makes a copy of a 1-sided document on both sides of paper. Select this option when you copy 1-sided documents on both sides of paper. 2ｊ2 Sided Makes a copy of a 2-sided document on both sides of paper.
L ayout Adjustment Copies This option is displayed when you select [1ｊ2 Sided] or [2ｊ2 Sided]. • Head to Head Select this option when you want the orientation of the front and back sides of the copy to be the same as that of the document. • Head to Toe Select this option when you want the orientation of the front and back sides of the copy to be the opposite of that of the document.
3 Copy Left Page then Right Copies the left page and then the right page of facing pages. Right Page then Left Copies the right page and then the left page of facing pages. Top Page then Bottom Copies the top page and then the bottom page of facing pages. Both Pages Copies both pages in page order. Left Page Only Copies the left page only. You can select this option when [Left Page then Right] or [Right Page then Left] is selected. Right Page Only Copies the right page only.
L ayout Adjustment Note • A non-standard size document or undetectable-size document will not be separated into two accurately. • Use the document glass to load a document. 1 Select [2 Sided Book Copying]. 2 Select any option. Off Disables this feature. Left Page then Right Scans the left page and then the right page of facing pages, to make 2-sided copies. Right Page then Left Scans the right page and then the left page of facing pages, to make 2-sided copies.
3 Copy [Starting & Ending Page] Screen This screen allows you to set the starting and ending pages to be copied. 1 Set [Starting Page] and [Ending Page]. Starting Page • [Left Page] / [Right Page] You can select these options when [Left Page then Right] or [Right Page then Left] is selected. • [Top Page] / [Bottom Page] You can select these options when [Top Page then Bottom] is selected.
L ayout Adjustment Auto Detect Detects the document size automatically. The following table shows the document sizes that can be detected automatically. Document Feeder Auto-detectable Document Size Note B5, A5, A5 , A4, 8.5 x 11", 8.5 x 14" Document Glass B5, B6, B6 , A6, A5, A5 , A4, 16K • If the document size cannot be detected automatically, a screen to enter the document size appears.
3 Copy 2 Select [On]. Off Select this option when copying documents of the same size. On When documents of different sizes are copied, the machine automatically detects the size of each document. Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document. Note • The [Original Orientation] setting is based on the orientation of the first page of a document. Load the second and subsequent pages of the document based on this setting.
L ayout Adjustment 1 Select [Edge Erase]. 2 Select any option. Normal The edge width to erase is set to 2 mm for the top and bottom, and left and right edges. All Edges Erases the shadows of the four edges of a document, as well as the shadow in the center of the document if it is a bound document or a booklet. You can specify values for [All Edges] and [Center] individually.
3 Copy Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document. Note • If the [Original Orientation] setting differs from the actual document orientation, the machine may not detect the top of the document correctly. • Upright Images Select this option when placing the top edge of the document against the top side of the document glass or document feeder.
L ayout Adjustment Margin Shift Allows you to specify the amounts of the top and bottom, and left and right margins in the range from 0 to 50 mm in 1 mm increments. • Side 1 Displays the [Image Shift - Side 1] screen. Refer to "[Image Shift - Side 1] Screen" (P.93). • Side 2 Displays the [Image Shift - Side 2] screen. Refer to "[Image Shift - Side 2] Screen" (P.95). • Mirror Side 1 Select this check box when you want the positioning of Side 2 to match the positioning of Side 1.
3 Copy Corner Shift Shifts document images so that they are placed at an edge or corner of paper. You can select from 8 shift directions. Specify the amounts of the top and bottom, and left and right margins in the range from 0 to 50 mm in 1 mm increments. Margin Shift Allows you to specify the amounts of the top and bottom, and left and right margins in the range from 0 to 50 mm in 1 mm increments.
L ayout Adjustment [Image Shift - Side 2] Screen This screen allows you to set the image shift for Side 2. 1 Select any option. Off Does not shift the position of document image. Auto Center Shifts document images so that they are placed in the center of paper. Specify the amounts of the top and bottom, and left and right margins in the range from 0 to 50 mm in 1 mm increments. Corner Shift Shifts document images so that they are placed at an edge or corner of paper.
3 Copy 2 Select any option. Mirror Image Reverses the left and right sides of the document image. Negative Image Creates a negative image of the document. Original Orientation (Specifying the Orientation of Loaded Documents) This feature allows you to specify the orientation of a document so that the machine can identify the top of the document. Note • If the [Original Orientation] setting differs from the actual document orientation, the machine may not detect the top of the document correctly.
L ayout Adjustment Image Rotation (Changing the Orientation of Images) If the orientation of the paper currently loaded in the tray differs from that of the document loaded, the machine automatically rotates the document image so that the orientation of the image matches that of the paper. You can also select a reference position for image rotation if documents are of mixed orientations. This feature is available only when you make copies on A5 paper. 1 Select [Image Rotation]. 2 Select any option.
3 Copy Staple Position This option is displayed when the finisher is installed. If documents are of mixed orientations, the images will be rotated to match the stapling edge specified in the settings of the Staple feature. Portrait Original - Left Edge If documents are of mixed orientations, the images will be rotated so that the top edge of landscape documents is aligned with the left edge of portrait documents.
Output Format Output Format This section describes the features you can select on the [Output Format] screen. The following shows the reference section for each feature. 2 Sided Copying (Making 2 Sided Copies).............................................................................. 99 Booklet Creation (Creating a Booklet) .................................................................................... 99 Covers (Attaching Covers to Copies)...........................................................
3 Copy • If [Auto Select] is selected in [Paper Supply], a tray specified in [Auto Paper Off] is automatically selected. Change the setting if necessary. For information on [Auto Paper Off], refer to "Copy Control" (P.321). 1 Specify the orientation of the document in [Original Orientation] on the [Layout Adjustment] screen. 2 Select [Booklet Creation] on the [Output Format] screen. 3 Select any option. Off Disables this feature.
Output Format • Last Page on Back Cover Select this check box to copy the image of the last document page onto the last page of the copy sheets as a back cover. When you use [Divide Output] to divide a booklet into subsets, the image of the last document page will be copied onto the last page of the last subset. Note • Depending on the number of pages in the original document, a blank page may be inserted before the last page of a booklet.
3 Copy Covers (Attaching Covers to Copies) This feature allows you to attach covers to copies. You can use different types of paper (such as colored paper and heavyweight paper) as the front and back covers of copies. Note • When you select this feature, if the number of pages scanned by the machine exceeds the maximum, the machine will not print the already-scanned data. In that case, follow the instructions of the message displayed on the screen to cancel the job.
Output Format • Print on Side 2 The first page of the document is copied on the back side of the back cover. • Print on Both The first and second pages of the document are copied on the front and back sides of the back cover. Paper Supply Displays the [Covers - Paper Supply] screen. Select a tray to be used. • Front Cover Tray Select the tray used for front covers. • Back Cover Tray Select the tray used for back covers. • Main Body Tray Select the tray used for the body pages of the document.
3 Copy 2 Select any option. Off Disables this feature. 2 Pages Copies two document pages onto one side of a single sheet of paper. 4 Pages Copies four document pages onto one side of a single sheet of paper. 8 Pages Copies eight document pages onto one side of a single sheet of paper. Reading Order Allows you to select how to lay out images on a page. Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document.
Output Format 1 Select [Poster]. 2 Select any option. Off No enlarged copies are made. Output Size Allows you to select the paper size. Enlargement % Refer to "When [Enlargement %] is Selected" (P.105). Paper Supply Displays the [Paper Supply] screen. Select the paper tray to be used. Note • When you use the bypass tray, select [Bypass] on the [Paper Supply] screen. When [Bypass] is selected, the [Tray 5] screen is displayed. For more information, refer to "[Tray 5] Screen" (P.69).
3 Copy Repeat Image (Making Multiple Copies on One Sheet) This feature allows you to copy a document image on one sheet of paper repeatedly for a specified number of times. When [Reduce / Enlarge] is set to [Auto %], the repeated copies of the image are reduced to fit on the selected paper. You can also specify how the repeated copies of the image are arranged. Note • When making copies at the same size as the document image, the number of repeats is specified so that the copies fit on the paper.
Output Format Preset Repeat Image (Making Multiple Copies on a Single Sheet) This feature allows you to repeatedly copy one original onto equally divided areas according to the specified number of copies. Select [2 Times], [4 Times], or [8 Times] according to the number of times to repeat. 2 Times Note 4 Times 8 Times • When you select an option other than [Auto %] in [Reduce / Enlarge], image loss may occur depending on the image size of the document. 1 Select [Preset Repeat Image].
3 Copy • Load transparency sheets in a tray in the same orientation as the paper to be used for handouts and separators. 1 Select [Transparency Options]. 2 Select any option. Off Does not insert separators. Blank Transparency Separators Inserts a separator each time a transparency is copied. Only one set of copies can be made. Blank Separators & Handouts Inserts a separator each time a transparency is copied. At the same time, the required number of copies is made for handouts.
Output Format Note • When you use the bypass tray, select [Bypass] on the [Paper Supply - Separator & Handout] screen. When [Bypass] is selected, the [Tray 5] screen is displayed. For more information, refer to "[Tray 5] Screen" (P.69). Handout Tray Allows you to select the paper tray to be used for the handouts. Select [More] to display the [Paper Supply - Handout] screen on which you can select a tray. Note • When you use the bypass tray, select [Bypass] on the [Paper Supply - Handout] screen.
3 Copy Separator Tray When you select [Uncollated with Separators], select the paper tray to be used for the separators. Note • When you use the bypass tray, select [Bypass] on the [Separator Tray] screen. Staple Specify the position for stapling. The number of sheets that can be stapled is 2 - 50 (when 80 gsm paper is used).
Output Format Paper Size and Stapling Position • Finisher-AB1 1 Staple (Left) 1 Staple (Right) A4, B5, 7.25 x 10.5", 8.5 x 10", 8.5 x 11", 8.5 x 13", 8.5 x 14", 16K Note • The staple orientation displayed on the touch screen differs from the actual staple orientation. Outputs are stapled in the orientation shown in the above table. • When different sized documents are loaded in the document feeder, outputs are stapled only when all the documents match the document guides.
3 Copy • When the reduced size is specified to copy an ID card, the machine may copy the ID card in a different orientation from the original orientation depending on the magnification ratio specified. For information on the copy magnification ratio for ID Card Copy, refer to "ID Card Copy - Reduce/Enlarge" (P.322). For information on how to specify the orientation of a document, refer to "Original Orientation (Specifying the Orientation of Loaded Documents)" (P.96).
Job Assembly Job Assembly This section describes the features you can select on the [Job Assembly] screen. The following shows the reference section for each feature. Build Job (Processing Documents Scanned with Different Settings as One Job) ............... 113 Sample Job (Checking the Finished Output of the Copy)................................................... 117 Combine Original Sets (Adding Originals) ...........................................................................
3 Copy On Build Job is applied. The feature buttons appear. Specify any option if necessary. Note • The features selected here cannot be canceled or changed while the machine executes a copy job. For information on features available in Build Job, refer to "Features that can be set in Build Job" (P.114). Features that can be set in Build Job Copy Output For more information, refer to "Copy Output (Specifying Finishing Options)" (P.109).
Job Assembly 3) Select [Stored Programming]. 4) Select the number of the stored program that contains the features you want to use. For information on how to register a stored program, refer to "Registering Stored Programs for Build Job" (P.156). Delete Clears the document data stored by the Build Job feature, and cancels the job. Note • You can also press the or button on the control panel to perform the same operation.
3 Copy [Build Job - Chapter Start] Screen This screen allows you to set the chapter start. 1 Select any option. Off The next stack of documents is copied after the previous stack. On The next stack of documents is copied from Side 1 of a new sheet of paper. Pages per Side - New Page When [Pages per Side] is set, even if all documents are divided for every chapter before all of them are assembled in the Pages per Side feature, the next stack of document is copied from Side 2 of the paper.
Job Assembly When [Pages per Side] is set, the number of pages (2 pages, 4 pages, or 8 pages) that you selected to copy onto one side of a single sheet, starting from the first page of the loaded documents, are copied onto the front page of a separator. When you load a single sheet document, the document is copied onto a separator. 1 Sided Side 2 Only A first page of the loaded documents is copied on the back side of a separator, and the rest of pages are copied on the paper other than a separator.
3 Copy 2 Select [On]. Off No sample set is made. On A sample set is made. [Copy] Screen When Sample Job is in Progress After the sample set is copied, the machine pauses the job and displays the [Copy] screen. Change Quantity Displays the [Change Quantity] screen on which you can change the number of copies entered before. Enter a new quantity using the numeric keypad. The new value must include the number of the sample set that has already been printed.
Job Assembly When all documents have been scanned, select [Last Original]. Note • After the first original set is copied, the machine automatically outputs the data remained if the machine is left unused for the period specified in [Auto Clear]. For more information on [Auto Clear], refer to "Auto Clear" (P.296). 1 Select [Combine Original Sets]. 2 Select [On]. Off Disables this feature. On Enables this feature.
3 Copy [Copy] Screen When Combine Original Sets is in Progress The [Copy] screen is displayed when copying starts. Delete Clears the document data stored with the Combine Original Sets feature, and cancels copying. Note • You can also press the or button on the control panel to perform the same operation. Last Original Select this button to end scanning documents. Next Original Select this button when you have more documents to copy.
Job Assembly Delete Outside / Delete Inside (Deleting Outside or Inside of the Selected Area) This feature allows you specify the areas to be deleted from a document image. Up to three areas can be specified. 1 Select [Delete Outside / Delete Inside]. 2 Select any option. Off No area is deleted. Delete Outside Deletes the outside of the selected area. Delete Inside Deletes the inside of the selected area. Area Settings Displays the [Delete Outside / Delete Inside - Area 1 (Area 2 or Area 3)] screen.
3 Copy Original Orientation Allows you to specify the orientation of the document so that the machine can identify the top of the document. Note • If the [Original Orientation] setting differs from the actual document orientation, the machine may not detect the top of the document correctly. • Upright Images Select this option when placing the top edge of the document against the top side of the document glass or document feeder.
4 Fax This chapter describes the basic operations and features for the Fax services. Note • An optional component is required to use this feature. For more information, contact customer support. • Fax Procedure ......................................................................................................................124 • Operations during Faxing...................................................................................................
4 Fax Fax Procedure This section describes the basic fax procedures. The following shows the reference section for each procedure. Step 1 Loading Documents .....................................................................................................124 Step 2 Selecting Features ........................................................................................................126 Step 3 Specifying Destinations......................................................................................
Fax Procedure 2 Load the document face up (when the document is 2-sided, place the front side up) in the center of the document feeder. Note Confirmation indicator • The confirmation indicator lights up when the document is loaded correctly. If the indicator does not light, the machine may be detecting the document on the document glass. Load the document again. 3 Adjust the document guides to match the size of the document loaded. 4 Open the document stopper.
4 Fax 2 Load the document face down, and align it against the top left corner of the document glass. Note 3 • When you load a A5, B5 or A4 document on the document glass in portrait orientation, the scanned image is transmitted with 180 degrees rotated. Close the document cover. Note • When a standard size document is loaded on the document glass, the size of the document is displayed in the message field. Step 2 Selecting Features The following two services are available to send faxes.
Fax Procedure 3 If the previous settings still remain, press the button. button 4 Select each tab, and select a feature as necessary. Step 3 Specifying Destinations Three methods are available to specify recipients: by phone number, by address number, and by group dial number. The following shows input methods supported by each method.
4 Fax 1 Enter a fax number using the numeric keypad. Numeric keypad 2 To specify multiple recipients, select [+ Add] on the touch screen. Note • If you have entered an incorrect value, press the button and enter the correct value. • Depending on the settings, a screen to re enter the recipient may be displayed after you specify the recipient and then select [+ Add]. In such case, re-enter the recipient. Step 4 Starting the Fax Job The following describes how to start a fax job.
Fax Procedure 3 Load the next document. 4 Press the button. If you have more documents, repeat steps 3 and 4. 5 When all documents have been scanned, select [Last Original]. Step 5 Confirming the Fax Job in Job Status The following describes how to confirm the status of a fax job. 1 Press the button. button 2 Confirm the job status. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen.
4 Fax Operations during Faxing This section describes the available operations during faxing. The following shows the reference section for each operation. Stopping the Fax Job ...............................................................................................................130 Changing the Scan Settings ....................................................................................................131 Stopping the Fax Job To cancel scanning a fax document, use the following procedure.
Operations during Faxing 2 Select the job to cancel. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen. 3 Select [Delete]. 4 Select [Delete]. Changing the Scan Settings You can change the scan settings while scanning a document. 1 Select [Next Original]. 2 Select [Change Settings]. 3 Set [Resolution], [Original Size], and the density.
4 Fax 132 4 Select [Save]. 5 Press the button.
5 Scan This chapter describes the basic operations and features for the Scan services. To use the Scan services, network settings are required. For information on the network settings, refer to "Scanner Environment Settings" (P.451). • Scanning Procedure ...........................................................................................................134 • Operations during Scanning..............................................................................................
5 Scan Scanning Procedure This section describes the basic scanning procedure. The following shows the reference section for each procedure. Step 1 Loading Documents .....................................................................................................134 Step 2 Selecting the Features..................................................................................................136 Step 3 Starting the Scan Job.................................................................................
Scanning Procedure 2 Load the document face up (when the document is 2-sided, place the front side up) in the center of the document feeder. Note Confirmation indicator • In normal occasions, load the document in the [Sideways Images] orientation. The document is displayed in the [Upright Images] orientation when viewed on a computer. • The confirmation indicator lights up when the document is loaded correctly.
5 Scan 2 Load the document face down, and align it against the top left corner of the document glass. 3 Close the document cover. Step 2 Selecting the Features On the [Home] screen, you can select the following Scan services: [E-mail], [Store to Folder], [Scan to PC], [Store to USB], and [Store & Send Link]. You can select features for each service. Note • The features to be displayed on the screen depend on the configuration of your machine.
Scanning Procedure The following table shows file formats available for each Scan service.
5 Scan 3 If the previous settings still remain, press the button. button 4 Specify a folder to save the data in. 5 Select each tab, and configure features as necessary. When you use another Scan service, [Store to Folder] is replaced with [E-mail], [Scan to PC], [Store to USB], or [Store & Send Link]. Step 3 Starting the Scan Job The following describes how to start a scan job. 1 Press the button.
Scanning Procedure 2 While documents are being scanned, select [Next Original]. Note • When using the document feeder, load the next document after the machine has finished scanning the first document. • When [Next Original] is displayed on the screen shown on the right and no operation is performed for a certain period of time, the machine automatically assumes that there are no more documents.
5 Scan Step 4 Confirming the Scan Job in Job Status The following describes how to confirm the status of a scan job. 1 Press the button. button 2 Confirm the job status. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen. • From the drop-down menu, you can select [Scan & Fax Jobs] and display the desired job.
Operations during Scanning Operations during Scanning The following describes the operations available during scanning. The following shows the reference section for each operation. Stopping the Scan Job............................................................................................................. 141 Previewing the Scanned Images during a Scan Job ............................................................... 142 Changing Scan Settings .......................................................
5 Scan 2 Select the job to cancel. 3 Select [Delete]. 4 Select [Delete]. Note • If you cancel the job, the scanned data stored in the folder will also be deleted. Previewing the Scanned Images during a Scan Job You can preview the scanned images while scanning the document. 142 1 Select [Next Original]. 2 Select [Preview] to display a preview screen. The first page of the last scanned document is displayed.
Operations during Scanning 3 From the drop-down menu, specify the view size by selecting [Whole Page] or [Enlarged View], and set [Current Page]. 4 After the confirmation, select [Close] to close the preview screen. Changing Scan Settings You can change scan settings while scanning the document. 1 Select [Next Original]. 2 Select [Change Settings]. 3 Set [Color Scanning], [Original Type], [Resolution], [Lighten / Darken], [Original Orientation], [2 Sided Scanning], and [Original Size].
5 Scan 144
6 Job Flow Sheets This chapter describes the scanning operation using a job flow sheet registered on the machine. Job Flow Sheets is a service that allows you to register transfer settings of scan data, such as a transfer method and destination, to simplify data-transfer tasks. • Job Flow Procedure............................................................................................................146 • Selecting/Changing a Job Flow Sheet ...............................................................
6 Job Flow Sheets Job Flow Procedure Job flow sheets are categorized into two types according to the target. One type of job flow sheets targets scanned documents, and the other type targets files stored in folders. This section describes the first type of job flow sheets, targeting scanned documents. The following describes the procedure to operate a job flow. Refer to the following section for each procedure. Step 1 Opening the [Job Flow Sheets] Screen ....................................................
Job Flow Procedure Step 3 Confirming/Changing the Job Flow Sheet 1 To confirm the details, select [Details]. To change the settings, select [Change Settings]. For information on how to check or change job flow settings, refer to "Selecting/Changing a Job Flow Sheet" (P.148). Step 4 Starting the Job Flow Sheet 1 Load a document. Note 2 • A job flow with an application linked does not require you to load a document. Press the button.
6 Job Flow Sheets Selecting/Changing a Job Flow Sheet This section describes how to select or edit a job flow sheet created on a network computer with Job Flow Editor. Note • If characters not supported by the machine are used in the name or description of a job flow sheet, the characters will not be displayed or will be garbled on the screen. • To communicate with network computers, enable the SOAP port on the machine.
Selecting/Changing a Job Flow Sheet [Change Settings] Screen 1 Select [Change Settings]. 2 Select a group to be changed from [Group of Items]. Note 3 Select the item to be changed. Note 4 • The screen on the right does not appear if only one group is registered. • A triangle icon appears at the left of each mandatory item. Select any option. Items Displays the items set for the job flow sheet. Current Settings Displays the values set for the job flow sheet.
6 Job Flow Sheets [Sheet Filtering] Screen This screen allows you to filter the job flow sheets displayed. Job flow sheets displayed vary depending on the settings of the Authentication feature. For more information, refer to "Job Flow Sheet Types and Overview" (P.489). 1 Select [Sheet Filtering]. 2 Select the filtering conditions, and select [Save]. Owner Select the owner of job flow sheets to filter. Target Select the target of job flow sheets to filter.
7 Stored Programming This chapter describes the Stored Programming service that enables you to store customized job settings. • Stored Programming Overview.........................................................................................152 • Registering/Deleting/Renaming Stored Programs........................................................153 • Calling a Stored Program...................................................................................................
7 Stored Programming Stored Programming Overview The Stored Programming service allows you to store settings that you expect to use frequently and call them with a single button operation. You can also assign a screen to a stored program button, to use the button as a short-cut to the screen. A stored program can store not only settings of a feature, but a flow of settings configured on multiple screens.
Registering/Deleting/Renaming Stored Programs Registering/Deleting/Renaming Stored Programs You can register and delete stored programs on the [Stored Programming] screen. 1 Press the button. button 2 Select [Setup]. 3 Select [Stored Programming]. 4 Select a feature. Store Register a stored program. Refer to "Registering Stored Programs" (P.154). Store Build Job Register a stored program for Build Job. Refer to "Registering Stored Programs for Build Job" (P.156).
7 Stored Programming Enter/Change Name Enter or change the name of a stored program. Refer to "Entering/Changing a Stored Program Name" (P.157). Assign/Change Icon Specify an icon for a registered stored program. Refer to "Assigning/Changing Icons for Stored Programs" (P.158). Registering Stored Programs Up to 100 actions can be registered with one stored program. Up to 40 stored programs can be registered in the machine. The following describes how to register actions with stored programs.
Registering/Deleting/Renaming Stored Programs Notes and Restrictions on Registering Stored Programs The following notes and restrictions apply when you register stored programs. • When registering a stored program to select paper size or type loaded on the bypass tray, register both the paper size and the paper type. If only the paper size or type is registered, the stored program may not be called properly.
7 Stored Programming Registering Stored Programs for Build Job Up to 100 actions can be registered with one stored program for Build Job. Up to 40 stored programs can be registered in the machine. The following describes how to register actions with stored programs. 1 Select [Store Build Job]. Note • Once a job is stored to a button, it cannot be overwritten. • Select [ ] to return to the previous screen or [ ] to move to the next screen. 2 Select a number to register a stored program.
Registering/Deleting/Renaming Stored Programs Deleting Stored Programs The following describes how to delete stored programs. 1 Select [Delete]. 2 Select the number to delete. Note 3 • Select [ ] to return to the previous screen or [ ] to move to the next screen. Select [Delete]. Delete Deletes the stored program. Note • Deleted stored programs cannot be restored. Cancel Cancels deleting the stored program.
7 Stored Programming 3 Enter a name, and select [Save]. Assigning/Changing Icons for Stored Programs The following describes how to assign or change an icon of a stored program. You can select from 12 icons. 1 Select [Assign/Change Icon]. 2 Select the number to assign or change an icon. Note 3 • Select [ ] to return to the previous screen or [ ] to move to the next screen. Select an icon, and select [Save]. No Icon No icon is assigned to a registered stored program.
Calling a Stored Program Calling a Stored Program The following describes how to call a stored program. When you call a specified stored program, the last screen shown when you registered the stored program appears. 1 Press the button. button 2 Select [Stored Programming]. 3 Select a number of a stored program containing the features you want to use. Note • You can only select registered numbers. • Select [ ] to return to the previous screen or [ ] to move to the next screen.
7 Stored Programming Calling a Stored Program for Build Job You can call a stored program for Build Job on the [Copy] screen displayed while Build Job is running. 1 Select [Change Settings]. 2 3 4 Select the [Job Assembly] tab. Select [Stored Programming]. Select a number of a stored program containing the features you want to use. Note • You can only select registered numbers. • After the stored program has been called, the machine sounds an audible tone.
8 Web Applications This chapter describes how to operate web applications. • Web Applications Overview .............................................................................................162 • Accessing Web Applications............................................................................................163 • Accessing Using Buttons Registered on the [Home] Screen......................................
8 Web Applications Web Applications Overview Web Applications is a service that allows you to access to web applications via a network using the browser on the machine in order to display and store data.
Accessing Web Applications Accessing Web Applications The following describes how to access web applications. You need to register an access destination in advance. For information on how to register an access destination, refer to "Server Setup" (P.377). 1 Press the button. button 2 Select [Web Applications]. Note • If Auto Link has been set, the machine can access the remote service. 3 Select an access destination. 4 Select [Open] from the pop-up menu displayed.
8 Web Applications Accessing Using Buttons Registered on the [Home] Screen You can register frequently used web applications on the [Home] screen as buttons. The following describes how to access the applications by simply selecting the buttons. For information on how to register a web application to a button on the [Home] screen, refer to "Home" (P.300). 1 Press the button. button 2 Select [Head Office] registered on the [Home] screen.
9 Media Print (Text and Photos) This chapter describes the basic procedures and features of Media Print - Text and Media Print - Photos. • Overview of Media Print ....................................................................................................166 • Media Print - Text................................................................................................................169 • Media Print - Photos ......................................................................................
9 Media Print (Text and Photos) Overview of Media Print If a USB memory device is connected to the machine, the data stored in the USB memory device can also be printed. You can also print scanned data stored with the Store to USB service. The installation of commercially available Memory Card Reader allows the machine to retrieve and print image data (DCF1.0-compliant JPEG and TIFF) taken with a digital camera as well as document files (PDF, TIFF, XPS, and JPEG (JFIF)).
Overview of Media Print Supported Media and File Formats The machine supports USB memory devices. Supported media and file formats are as follows. Supported File Format Supported Media • USB 2.0 memory Note Media Print - Photos Media Print - Text • JPEG files • TIFF files Supports DCF1.0-compliant JPEG/TIFF files (Exif2.0, Exif2.1, Exif2.2) • PDF files Extension: pdf, PDF 1.
9 Media Print (Text and Photos) • Be sure to wait until printing is completed and then eject the medium by following the procedure described in this chapter. • Always back up data in medium before use. • Printing data may take from a few minutes to several tens of minutes, depending on the size and number of files in the medium. • Before storing document files, format the USB memory with a computer (FAT12, FAT16, FAT32 only).
Media Print - Text Media Print - Text Selecting Files You can select files using any of the following three methods: • Selecting all files • Selecting the desired files on the [Select From List] screen • Selecting one file or a range of files with index numbers Note 1 • You can select up to 32 files simultaneously. Press the button. button 2 Select [Media Print - Text]. The machine starts retrieving files from the medium.
9 Media Print (Text and Photos) Select From List Displays the [Select From List] screen. Refer to "[Select From List] Screen" (P.170). Select Range Use [+] and [-] to specify the range of files to be printed in [First File] and [Last File] under [Media Print - Text]. Note • Select [Select From List] to display a list of files, and reference the list when selecting the range. Index Print Prints a list of the selected files with the index numbers automatically assigned.
Media Print - Photos Media Print - Photos Selecting Files You can select files using any of the following three methods: • Selecting all files • Selecting the desired files on the [Select From List] screen. You can select up to 100 files simultaneously • Selecting one file or a range of files with index numbers 1 Press the button. button 2 Select [Media Print - Photos]. The machine starts retrieving files from the medium.
9 Media Print (Text and Photos) Select From List Displays the [Select From List] screen. Refer to "[Select From List] Screen" (P.172). Select Range Use [+] and [-] to specify the range of files to be printed in [First picture] and [Last picture] under [Media Print - Photos]. Note • Select [Select From List] to display a list of files, and reference the list when selecting the range. Index Print Prints a list of the selected files with the index numbers automatically assigned.
Selecting the Printing Options Selecting the Printing Options You can set the printing options on the [Media Print -Text] or [Media Print - Photos], and [Advanced Settings] tabs. By default, pressing the button on the control panel allows you to view a list of the setting values. Media Print - Photos Tab Media Print Photos Item Setting Value Quantity Specify the number of print sets in the range of 1 - 999, using the numeric keypad.
9 Media Print (Text and Photos) Media Print - Text Tab Media Print Text Item Setting Value Quantity Specify the number of print sets in the range of 1 - 999, using the numeric keypad. Output Color Color, Black & White Paper Supply Auto Select, Trays 1 - 5 Note • Select [Auto Select] or the tray in which any of the following sizes of paper is loaded: A4, A5, B5, 8.5 x 11", 8.
Selecting the Printing Options Index Print • In the Media Print - Photos mode, a list of 30 x 40 mm reduced images, plus index numbers, file names, and dates when images were stored in the medium are printed. • In the Media Print - Text mode, names, dates when files were stored in the medium, and the total number of files are printed. You can specify only the number of print sets for Index Print, in the range from 1 - 999 sets in 1 set increments.
9 Media Print (Text and Photos) 176
10 Job Status This chapter describes how to check the status of jobs and operate the jobs. • Job Status Overview...........................................................................................................178 • Checking Current/Pending Jobs.......................................................................................179 • Checking Completed Jobs .................................................................................................181 • Printing and Deleting Stored Jobs ....
10 Job Status Job Status Overview The Job Status feature allows you to check current, pending, and completed jobs. You can also cancel printing and print jobs that are waiting to be output or resumed. 1 Press the button. button You can operate the following on the [Job Status] screen. Checking current/pending jobs Lists current and pending jobs, and displays their details. Also allows you to cancel current or pending jobs.
Checking Current/Pending Jobs Checking Current/Pending Jobs This section describes how to check current or pending jobs. On the status screen, you can cancel or preferentially execute jobs. 1 Press the button. button 2 Select the job to be canceled or preferentially executed. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen. • From the drop-down menu, you can select and display the desired type of jobs.
10 Job Status Start Resumes the suspended job. Change Quantity Displays the [Change Quantity] screen, on which you can change the number of print sets. Enter the number using the numeric keypad.
Checking Completed Jobs Checking Completed Jobs This section describes how to check completed jobs. You can check whether a job has been completed successfully. Selecting a job allows you to see its details. 1 Press the button. button 2 Select the [Completed Jobs] tab. Note • Select [ ] to return to the previous screen or [ ] to move to the next screen. • From the drop-down menu, you can select and display the desired type of jobs. 3 4 Select a job to see the details.
10 Job Status Printing and Deleting Stored Jobs This section describes how to print or delete jobs stored with the Secure Print or Sample Set feature, or stored with the [Receive Control] setting of the Charge Print feature. The [Secure Print Jobs & More] screen allows you to print or delete stored jobs. The following shows the reference section for each feature. Secure Print ..............................................................................................................................
Printing and Deleting Stored Jobs 1 2 Select [Secure Print]. Select the user to be checked, and select [Job List]. Note • Select [Refresh] to display the updated information. • Select [ ] to return to the previous screen or [ ] to move to the next screen. • You can enter a user ID in [Go to] using the numeric keypad to display the user ID at the top of the list. 3 Enter the passcode, and select [Confirm]. Note 4 Select the job to be printed or deleted.
10 Job Status When [Delete] is Selected 1 Select [Delete]. Delete Deletes the job. Note • Once the job is deleted, it cannot be restored. Cancel Cancels deleting the job. When [Print] is Selected 1 Specify how to process the job after printing. Note • The screen as shown on the right does not appear if [Print Job Confirmation Screen] is set to [Disabled] in the System Administration mode.
Printing and Deleting Stored Jobs 2 Select the user to be checked, and select [Job List]. Note • Select [Refresh] to display the updated information. • Select [ ] to return to the previous screen or [ ] to move to the next screen. • You can enter a user ID in [Go to] using the numeric keypad to display the user ID at the top of the list. 3 Select the job to be printed or deleted. Note 4 5 • You can select up to 100 files simultaneously to print or delete the files.
10 Job Status When [Print] is Selected 1 Select [Yes]. Note • The screen as shown on the right does not appear if [Print Job Confirmation Screen] is set to [Disabled] in the System Administration mode. If [Disabled] is selected, the machine automatically deletes the job after printing without displaying the confirmation screen. For more information, refer to "Print Job Confirmation Screen" (P.375). Yes Starts printing the job. After printing, the job is deleted.
Printing and Deleting Stored Jobs Print Prints the Delayed Print job. After printing, the job is deleted. If printed manually, the job will not be printed at the specified time. Refer to "When [Print] is Selected" (P.187). When [Delete] is Selected 1 Select [Delete]. Delete Deletes the job. Note • Once the job is deleted, it cannot be restored. Cancel Cancels deleting the job. When [Print] is Selected 1 Select [Yes].
10 Job Status Note • Unlike the Private Charge Print feature, the Charge Print feature can store jobs without a user ID, such as e-mail printing and print jobs sent from Dell Printer Configuration Web Tool, and can print the jobs after authenticating users. • [Charge Print] appears when [Save as Charge Print Job] is selected by using one of the following procedures in the System Administration mode: - Select [Save as Charge Print Job] in [Receive Control].
Printing and Deleting Stored Jobs Delete Deletes the Charge Print job. Refer to "When [Delete] is Selected" (P.189). Print Quantity Specify the number of print sets using the numeric keypad. Print Prints the Charge Print job. After printing, the job is deleted. Refer to "When [Print] is Selected" (P.189). When [Delete] is Selected 1 Select [Delete]. Delete Deletes the job. Note • Once the job is deleted, it cannot be restored. Cancel Cancels deleting the job.
10 Job Status Private Charge Print This feature allows you to temporarily store print data in the machine for each authentication user ID, and request on the machine's control panel to print the data. As the feature enables you to select and print only necessary jobs, you can avoid printing unnecessary jobs. Furthermore, the machine displays only the jobs of authenticated users and their associated sub users to securely protect the privacy of the users.
Printing and Deleting Stored Jobs Select All Selects all jobs. To deselect all the jobs, select this button again. Delete Deletes the Private Charge Print job. Note • If jobs with the same user ID are all deleted, the user ID will be deleted. Refer to "When [Delete] is Selected" (P.191). Print Quantity Specify the number of print sets using the numeric keypad. Print Prints the Private Charge Print job. After printing, the job is deleted. Refer to "When [Print] is Selected" (P.191).
10 Job Status Public Folder This feature allows you to store data in the machine and send the data by operating on a remote machine. The following describes how to print or delete a job stored in a public folder. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. 1 Select [Public Folder]. 2 Select the job to be printed or deleted. Note • Select [Refresh] to display the updated information.
Printing and Deleting Stored Jobs Cancel Cancels deleting the job. When [Print] is Selected Starts printing the job. Undelivered Faxes The following describes how to re-send or delete an undelivered fax job. Note • This feature may not appear depending on the settings in the System Administration mode. • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. 1 2 Select [Undelivered Faxes]. Select the job to be re-sent or deleted.
10 Job Status Cancel Cancels deleting the undelivered fax job. When [Change Recipients] is Selected Specify a fax recipient for the undelivered fax job. Besides the fax recipient, the following features can be changed on the control panel: • Fax type • Starting Rate Note • If the fax recipient has been changed, header information will not be added even if [Transmission Header Text] is set to [Display Header]. For information on how to specify fax recipients, refer to "Step 3 Specifying Destinations" (P.
Printing Pending Jobs Printing Pending Jobs After the last user operation on the control panel of the machine, a job is waiting to be printed until the period of time specified in [Auto Print] elapses, instead of being printed immediately. You can forcibly print this pending job without waiting for this time period to elapse. If a job is paused by the button and is waiting to be resumed, you can also resume the job.
10 Job Status Handling Error Terminations This section describes how to handle error terminations. For a Print Job Select a job shown as an error termination on the [Completed Jobs] tab to check the status code. Follow the instructions of the status code to solve the problem. If an error occurs during a print job, the machine can be configured either to pause the print job until the error is confirmed by the user, or to automatically cancel the error job so that subsequent jobs can be printed.
11 Computer Operations This chapter describes how to print documents, import scanned files, use Direct Fax, and operate Dell Printer Configuration Web Tool on your computer. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. • The computer screen images shown in this chapter are as of August 2013. • The procedures in this chapter may vary depending on the driver and utility software being used due to the upgrades.
11 Computer Operations Features Overview This section describes an overview of features you can perform from a computer. Printing Submits a print job to the machine from a computer. E-mail Printing Submits a print job to the machine from a computer by sending e-mail attached with a document. The received e-mail is automatically printed from the machine according to the settings on the machine. Sending Fax Sends a fax directly from a computer.
12 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays. • Print Media Guidelines ......................................................................................................200 • Loading Paper ......................................................................................................................207 • Changing the Paper Settings........................................................
12 Paper and Other Media Print Media Guidelines Print media is paper, labels, envelopes, and coated paper among others. Your machine provides high-quality printing on a variety of print media. Selecting the appropriate print media for your machine helps avoid printing troubles. This section describes selecting print media, caring for print media, and loading the print media in the paper trays. Paper For the best print quality in color, use 75 gsm xerographic, grain long paper.
Print Media Guidelines Fiber Content Most high-quality xerographic paper is made from 100% chemically pulped wood. Paper containing fibers such as cotton possess characteristics that can result in degraded paper handling. Recommended Paper To ensure the best print quality and feed reliability, use 75 gsm xerographic paper. Business paper designed for general business use also provide acceptable print quality.
12 Paper and Other Media Selecting Preprinted Media and Letterhead When selecting preprinted media and letterhead paper for the machine. • Use grain long paper for best results. • Use only media and letterhead printed using an offset lithographic or engraved printing process. • Select paper that absorb ink, but do not bleed. • Avoid paper with rough or heavily textured surfaces. • Use paper printed with heat-resistant inks designed for use in xerographic copiers.
Print Media Guidelines • Use transparencies designed specifically for laser printers. Do not use regular transparencies. Transparencies must be able to withstand temperatures of 205°C without melting, discoloring, offsetting or releasing hazardous emissions. • Avoid getting fingerprints on the transparencies. This may result in poor print quality. • Before loading transparencies, fan the stack to prevent sheets from sticking together. • Non-white transparencies are not supported with the machine.
12 Paper and Other Media - Contain windows, holes, perforations, cutouts, embossing Use metal clasps, string ties, or metal folding bars Have an interlocking design Have postage stamps attached Have any exposed adhesive when the flap is in the sealed or closed position Have nicked edges or bent corners Have rough, cockle, or laid finishes Note • You can load envelopes also on the Tray 1. For more information, see "Loading an Envelope in Trays 1 to 4" (P.209).
Print Media Guidelines • If you store individual packages of print media out of the original carton, ensure that they rest on a flat surface so that the edges do not buckle or curl. • Do not place anything on top of the print media packages. Identifying Print Media and Specifications The following tables provide information on standard and optional print media.
12 Paper and Other Media Supported Paper Types Tray 1 Tray 2 to 4 Duplex Module Tray 5 Finisher AB1 (Sheet*1) Finisher AB1 (Set*2) One- Two- One- Two- One- Two- One- Two- One- Two- One- Twosided sided sided sided sided sided sided sided sided sided sided sided Plain Normal 0 X 0 X 0 0 0 X X X 0 X Thick 0 X 0 X 0 0 0 X X X 0 X Normal 0 X 0 X 0 0 0 X X X 0 X Thick 0 X 0 X 0 0 X X X X 0 X Normal 0 X X X 0 0 0 X 0 X X X Thick 0 X X
L oading Paper Loading Paper This section describes how to load paper. Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in a tray, but not a paper type. Normally, each tray is set to plain paper. When loading paper other than plain paper, you must change the paper type setting. You can name paper types and can set up to five paper types as user-defined paper.
12 Paper and Other Media 1 Pull out the tray until it stops. Note • While the machine is processing a job, do not pull out the tray that is being used for the job. • To prevent paper jams or erroneous detection of loaded paper in a tray by the machine, do not add paper on top of any remaining paper in the tray. Remove any remaining paper in the tray, and then load that paper on top of the newly loaded paper. 2 While pinching the two paper guides, move them to the edges of the tray.
L oading Paper Loading an Envelope in Trays 1 to 4 The following describes the procedures to load an envelope in Trays 1 to 4. 1 Raise the latch on the handle of the right hand cover to open the cover. 2 Press down the lever to set the envelope mode. Note • If you insert media other than envelopes, lift up the lever. • To load envelopes using the optional Finisher AB1, raise the lever as shown in the illustration.
12 Paper and Other Media 3 Close the right hand cover Note 4 • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the machine. Load the envelope into the tray. When Loading Envelope#10, Monarch, or DL When Loading C5 Note • Never use envelopes with window, coated linings, or self-stick adhesives. These lead to paper jams and can cause damage to the printer.
L oading Paper Loading Paper in Tray 5 (Bypass Tray) When printing or copying on a size or type of paper that cannot be set in Trays 1 to 4, use Tray 5 (bypass tray). The following describes the procedures to load paper in Tray 5. To use Tray 5 when printing, select Tray 5 and specify the paper type on the [Paper/Output] tab of the print driver.
12 Paper and Other Media Loading an Envelope in Tray 5 (Bypass Tray) The following describes the procedures for loading an envelope in Tray 5. 1 Open the right hand cover. 2 Press down the lever to set the envelope mode. Note 3 Close the right hand cover. Note 4 • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the machine.
L oading Paper When Loading Envelope#10, Monarch, or DL When Loading C5 Note • Never use envelopes with window, coated linings, or self-stick adhesives. These lead to paper jams and can cause damage to the printer. • Ensure that you load an envelope with the flap completely closed. • If you do not load envelopes in the Tray 5 right after they have been removed from the packaging, they may bulge. To avoid jams, flatten them as shown below when loading them in the Tray 5.
12 Paper and Other Media Changing the Paper Settings This section describes how to change the paper type for Trays and how to set image quality processing by the individual paper type. After loading paper in a tray, specify the type of paper loaded and select image quality for the paper type. Setting image quality for each paper type enables you to print with the most suitable image quality for the paper type. For information on image quality processing for each paper type, refer to "Image Quality" (P.
Changing the Paper Settings 5 Select [Paper Tray Attributes]. 6 Select a paper tray for changing the paper type setting under [Items]. 7 Select [Change Settings]. 8 Select the [Paper Type], [Paper Size], [Paper Color], and [Auto Paper Select] respectively. 9 Select [Save], [Confirm], or [Close] repeatedly until the [Paper Tray Settings] screen is displayed. 10 Select [Image Quality]. Note 11 • Select [ ] to display the previous screen or [ ] to display the next screen.
12 Paper and Other Media 216 12 Select the image quality, and then select [Save]. 13 Make sure that the paper type you selected is displayed under [Current Settings] of [Items], and then select [Close]. 14 15 Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
13 Maintenance This chapter describes how to replace consumables, clean the machine, calibrate colors, print a report/list, and delete a print job with an invalid User ID. • Replacing Consumables.....................................................................................................218 • Cleaning the Machine ........................................................................................................240 • Executing Calibration .........................................................
13 Maintenance Replacing Consumables Use the supplies recommended by Dell. Visit the Dell Printer Supplies website at dell.com/supplies, or order Dell Printer Supplies by phone. Handling consumables/periodic replacement parts • Do not store boxes of consumables/periodic replacement parts upright. • Do not unpack consumables/periodic replacement parts before use.
Replacing Consumables Replacing Toner Cartridges The following messages are displayed on the touch screen depending on the amount of toner remaining. Replace the toner cartridge according to the message. Message*1 Remaining Page Yield*2 Please order a Yellow Toner [Y] Cartridge. Black: Approx. 3,200 pages Other than Black: Approx. 2,400 pages You do not need to replace the Toner Cartridge immediately. Order the Toner Cartridge displayed on the screen.
13 Maintenance 3 Open the front cover. 4 Pull out the toner cartridge you want to replace. Note • Always pull out the cartridge slowly so that you do not spill any toner. • Do not touch the parts shown in the illustration. Toner can dirty and stain your hands. • Be careful not to spill toner when handling the toner cartridge. 5 6 Unpack a new toner cartridge of the desired color. Shake the toner cartridge 5 to 6 times to distribute the toner evenly.
Replacing Consumables Replacing Waste Toner Container The waste toner container holds used toner. The following messages are displayed on the touch screen according to the status of the waste toner container. Follow the messages as necessary. Message Please order a Waste Toner Container. Remaining Page Yield* Approx. 2,500 pages The Waste Toner Container needs to be replaced. - Solution Order the waste toner container. The machine will stop. Replace the waste toner container with a new one.
13 Maintenance 3 Pull out the waste toner container slowly while holding its left side with one hand. Note • Be careful not to drop the waste toner container while you are removing it. • Do not touch the shutter part as shown in the illustration. Toner can dirty and stain your hands. • Be careful not to spill toner when handling the waste toner container. 4 While holding the left side of the waste toner container, push the container in until it clicks. 5 Close the front cover.
Replacing Consumables Replacing Drum Cartridges C, M, Y, or K The machine displays the following messages when a drum cartridge C, M, Y or K needs to be replaced. When the message is displayed, contact Customer Support at dell.com/contactdell. Follow the instructions described below and replace the drum cartridge.
13 Maintenance 4 Rotate the lock levers of the inner cover to open it. 5 Grasp the handle of the drum cartridge C, M, Y, or K indicated in the message and gently slide out the cartridge. Note • When removing the drum cartridge, be careful not to drop it on the floor. • The illustrations in this section explains how to replace the drum cartridge Y, as an example. 6 Hold the bottom of the drum cartridge as shown in the illustration, and pull it out from the machine.
Replacing Consumables 10 Remove the orange protective covering of the installed drum cartridge and discard it. 11 Close the inner cover. 12 Rotate the lock levers to secure the inner cover while pressing the cover with the other hand. 13 Remove the cleaning rod from the backside of the front cover.
13 Maintenance 14 Remove the cleaning pad by pressing the amber gold tabs between your thumb and index finger. 15 16 Unpack a new cleaning pad. 17 Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the machine as shown in the illustration, and then pull it out. 18 19 Repeat step 17 also on the other three holes. One time insertion is enough for each hole. 20 Close the front cover. Attach the new cleaning pad to the cleaning rod.
Replacing Consumables Replacing Staple Cartridge (for Finisher-AB1) When the optional Finisher-AB1 is installed and the staple cartridge needs to be replaced, a message appears on the touch screen. When the message appears, load a new staple case into the staple cartridge. 1 Make sure that the machine is not operating, and open the finisher front cover. 2 Take the staple cartridge out of the finisher. 3 After you take out the staple cartridge, check inside of the finisher for any remaining staples.
13 Maintenance 6 Push the staple cartridge into the finisher until it clicks into place. 7 Close the finisher front cover. Note • If the front cover is not closed completely, a message appears and the machine will remain paused. Replacing Fusing Unit When the fusing unit is near or reaches the end of its life, the following messages are displayed on the touch screen. Follow the messages. Message Consumables need to be ordered. Press Machine Status button and select the Supplies tab for details.
Replacing Consumables 3 Raise the latch of the right hand cover and open the cover. 4 Hold the fusing unit by the grips on both sides, and remove the fusing unit from the machine. 5 6 Take out a new fusing unit from the box. Hold the new fusing unit by the grips on both sides, and then place the fusing unit onto the machine. Note 7 • Hold the fusing unit with both hands so that you do not drop it. Close the right hand cover.
13 Maintenance Replacing Transfer Belt Unit When the transfer belt unit is near or reaches the end of its life, the following messages are displayed on the touch screen. Follow the messages. Message Consumables need to be ordered. Press Machine Status button and select the Supplies tab for details. Consumables need to be replaced. Press Machine Status button and select the Supplies tab for details. Note Remaining Page Yield Approx. 30,000 pages Solution Order the Transfer Belt Kit.
Replacing Consumables 4 Open the front cover. 5 Rotate the lock levers of the inner cover to open it. 6 Grasp the handle on the front of the transfer belt unit. 7 Pull out the transfer belt unit until the line on the unit becomes completely visible. 8 Grasp the handles on the top of the transfer belt unit. Pull out the unit to remove it from the machine.
13 Maintenance Note 9 Slide the blue tab back-and-forth five times to clean the conductivity temperature depth sensor. Note 232 • Do not hold the parts shown in the illustration. • Be careful not to touch the fusing unit. It can burn your fingers. 10 Unpack a new transfer belt unit and place the unit on a level surface. 11 Remove the protective parts shown in the illustration.
Replacing Consumables 12 Grasp the handles on top of the transfer belt unit. Note • Do not hold the sides of the transfer belt unit. It may degrade print quality. 13 Align the arrows on the transfer belt unit with the arrows on the machine. 14 Slide the unit into the machine and stop when the visible line reaches the machine. 15 Lower the handles. 16 Push the front of the transfer belt unit to reinstall it in the machine until it stops.
13 Maintenance 17 Close the inner cover. 18 Rotate the lock levers to secure the inner cover while pressing the cover with the other hand. 19 Close the front cover. 20 Close the right hand cover. Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the machine. • If the front cover is not closed completely, a message appears and the machine will remain paused.
Replacing Consumables 3 Raise the latch of the right hand cover and open the cover. 4 Unlock the two levers on the transfer roller and lift up the roller to remove it. 5 Grasp the levers on both sides of the new transfer roller and align the arrows on the transfer roller with the arrows inside the machine. 6 Lower the front of the transfer roller to until the roller clicks into place. 7 Close the right hand cover.
13 Maintenance Replacing Separator Rollers There are three separator rollers in the machine which need to be replaced periodically. One is in the tray and the others are inside the machine. All the separator rollers are replaced in the same way as described in this section. Replacing the Separator Roller in a tray 1 Remove the tray from the machine. Note 236 • Remove all paper or media from the tray before pulling the tray out of the machine.
Replacing Consumables 6 Turn the separator roller cover to the left to open it, and then hold the cover. 7 Slide the front axle, then the rear axle of the separator roller cartridge in the holes of the tray. 8 Turn the separator roller cartridge to the left to fix it in place. 9 Turn the separator roller cover to the right to close it. 10 Load paper in the tray and replace the tray in the machine.
13 Maintenance Replacing the Separator Rollers Inside the Machine 1 Remove the tray from the machine. 2 Push the left part of the chute upper feed and pull down the unit to remove it. 3 Turn the separator roller until the roller hook is visible. Note 238 • The roller is located approximately 165 mm (6.5 inches) inside the machine when measured from the face of the proper tray opening. 4 Pull the separator roller hook out of the groove on the axle, and then slide the separator roller to the front.
Replacing Consumables 7 Align the hole of the new separator roller with the axle. 8 Slide the separator roller along the axle so the protrusions fit completely into the slots and the roller hook reseats into the groove on the axle. 9 10 11 Repeat steps 7 and 8 to install the other separator roller. Put the chute upper feed back in place. Replace the tray into the machine.
13 Maintenance Cleaning the Machine This section describes how to clean the machine such as the machine exterior, document cover, document feeder, and document glass. Cleaning the Exterior The following describes how to clean the exterior of the machine. Note • Do not use benzene, paint thinner, or other volatile liquids or spray insect repellent on the machine as they might discolor, deform, or crack covers.
Cleaning the Machine 2 Remove the cleaning rod from the backside of the front cover. 3 Insert the cleaning rod fully into one of the four holes until it clicks into the interior of the machine as shown in the illustration, and then pull it out. 4 Return the cleaning rod to its original location. 5 Close the front cover. Note • If the front cover is not closed completely, a message appears and the machine will remain paused.
13 Maintenance 242 2 Press the power switch to the [ switch the power off. 3 Raise the latch of the right hand cover and open the cover. 4 Open the front cover. 5 Rotate the lock levers of the inner cover to open it. 6 Grasp the handle on the front of the transfer belt unit.
Cleaning the Machine 7 Pull out the transfer belt unit until the line on the unit becomes completely visible. 8 Grasp the handles on the top of the transfer belt unit. Pull out the unit to remove it from the machine. Note 9 Slide the blue tab back-and-forth five times. Note 10 • Do not hold the parts shown in the illustration. • Be careful not to touch the fusing unit. It can burn your fingers. Grasp the handles on top of the transfer belt unit.
13 Maintenance 244 11 Align the arrows on the transfer belt unit with the arrows on the machine. 12 Slide the unit into the machine and stop when the visible line reaches the machine. 13 Lower the handles. 14 Push the front of the transfer belt unit to reinstall it in the machine until it stops. 15 Close the inner cover.
Cleaning the Machine 16 Rotate the lock levers to secure the inner cover while pressing the cover with the other hand. 17 Close the front cover. 18 Close the right hand cover. Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer. • If the front cover is not closed completely, a message appears and the machine will remain paused.
13 Maintenance Cleaning Document Cover and Document Glass If the document cover and document glass become soiled, smudges may appear on copies, faxes, or scanned documents and the machine may not properly detect document sizes. To ensure clear copies at all times, clean the document cover and the document glass about once a month. Note • Do not use benzene, paint thinner, or other organic solvents. Doing so might damage paint or coating on plastic parts.
Cleaning the Machine 2 Wipe the constant velocity transport glass with a soft cloth moistened with water to remove any dirt, and then wipe it with a soft dry cloth. Note • Do not use cleaning agents other than water or neutral detergent. • If you cannot remove dirt easily, gently wipe the glass with a soft cloth moistened with a small amount of neutral detergent.
13 Maintenance Executing Calibration The machine can automatically calibrate colors when the reproducibility of density or color in copies and prints deteriorates. The machine can adjust the gradation for each screen type. The following three screen types of screen are available. • Copy Job Calibrates the screen for [Text], [Photo & Text], or [Map] of [Original Type].
Executing Calibration The following describes how to calibrate the machine. 1 Select [Calibration] on the [Home] screen. Note • When the [Home] screen is not displayed on the touch screen, press the button. • You can also access [Calibration] under [Tools] > [System Settings] > [Common Service Settings] > [Image Quality Adjustment] > [Calibration]. 2 Select [Screen Type], [Paper Supply] and [Target]. Note • [Copy Job] is selected here as an example.
13 Maintenance 9 10 11 Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Copy to confirm the image quality. Note • During calibration, the machine cannot receive print jobs or faxes. • After executing the calibration, you can manually perform horizontal color calibration. For more information, refer to "Adjusting Color Registration" (P.90). 12 250 Select [Close].
Adjusting Color Registration Adjusting Color Registration Allows you to calibrate the color registration automatically or manually. Note • The color registration is automatically adjusted and usually without any user action. However, if the misregistration becomes large during the next automatic adjustment from the last adjustment, you can adjust the color registration using this feature. Auto Color Registration 1 Press the button.
13 Maintenance 252 5 Select [ 6 Select [Adjust Color Registration]. 7 Select [Auto Color Registration]. 8 Select [Start]. ] to display the next screen.
Adjusting Color Registration Side Color Registration After executing the automatic color calibration, you can manually adjust the horizontal colors for yellow, magenta, and cyan by entering values. Note • Use Tray 5 and plain A4 size paper for this feature. 1 2 Repeat step 1 to 6 from the previous section. 3 Insert a A4 paper into Tray 5, and press [Sample Printout]. Select [Side Color Registration]. Note 4 • An error occurs if any paper other than A4 paper is set to Tray 5.
13 Maintenance Printing a Report/List You can print a report/list to check the settings and communication status. This section describes how to print a report/ list. Note • When the indicator is not lit, you cannot print the Stored File List. For information on the types of report/list, refer to "Print Reports" (P.260). 1 Press the button. button 2 Select [Print Reports].
Deleting a Private Charge Print Job with an Invalid User ID Deleting a Private Charge Print Job with an Invalid User ID When the Private Charge Print feature is used, all the print jobs with a User ID, regardless of its validity, are stored with the Private Charge Print feature. The system administrator can set the expiration date and can set up the machine to delete the expired jobs automatically, or manually delete them.
13 Maintenance Setting Restore Tool Setting Restore Tool backs up the settings data of the machine to a network-connected computer to prevent the loss of data resulting from the malfunction of the machine's hard disk. The feature is designed to restore data to the machine after the hard disk is replaced. For more information on Setting Restore Tool, contact Customer Support at dell.com/contactdell.
14 Machine Status This chapter describes the features for checking the machine status. • Overview of Machine Status.............................................................................................258 • Machine Information ..........................................................................................................259 • Faults......................................................................................................................................273 • Supplies............
14 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. 1 Press the button. button You can check the following information on the [Machine Status] screen: Machine Information You can check the machine configuration, paper tray status, and hard disk overwriting status.
Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status, print various reports/lists, and change and set print mode settings. The following shows the reference section for each item. General Information................................................................................................................ 259 Paper Tray Status ...........................................................................................
14 Machine Status [Machine Configuration] Screen You can check the machine configuration. 1 2 Select [Machine Configuration]. Check the machine configuration on the screen displayed. Note • Select [ ] to display the previous screen or [ ] to display the next screen. [Software Version] Screen You can check the software version. 1 2 Select [Software Version]. Check the software versions. Paper Tray Status You can check the paper trays set on the machine.
Machine Information 2 Select the type of a report or a list to print. Note • The screen on the right appears when the [Tools] button is displayed on the [Home] screen. Job Status / Activity Report 1 Select [Job Status / Activity Report]. Note • To display the [Job Status / Activity Report] screen, press the button, and then select [Machine Information] > [Print Reports] > [Job Status / Activity Report]. 2 Select a report or a list to print. 3 Press the button.
14 Machine Status Copy Reports 1 Select [Copy Reports]. Note 2 3 • To display the [Copy Reports] screen, press the button, and then select [Machine Information] > [Print Reports] > [Copy Reports]. Select [Configuration Report]. Press the button. Configuration Report You can check the hardware configuration, network information, and print and copy settings of the machine.
Machine Information TIFF / JPEG Logical Printers List Prints the list of logical printers created in the TIFF and JPEG printer mode. Note • You can configure the setting for TIFF and JPEG logical printers using Dell Printer Configuration Web Tool. PostScript Logical Printers List Prints the list of logical printers created in PostScript. Note • You can configure the setting for PostScript logical printers using Dell Printer Configuration Web Tool.
14 Machine Status • Configuration Report You can check the hardware configuration, network information, and print and copy settings of the machine. Note • The contents of [Configuration Report] are identical whether it is printed from [Copy Reports], [Printer Reports], [Scan Reports], or [Fax Reports]. • Scan / Fax Configuration You can check the settings configured for the Scan feature and the Fax feature.
Machine Information Note • The contents of [Configuration Report] are identical whether it is printed from [Copy Reports], [Printer Reports], [Scan Reports], or [Fax Reports]. • Folder Selector List You can check the settings for the Folder Sorting feature. • Inbound Fax Spam List You can check the settings for the G3-ID (telephone numbers) for which fax reception is restricted. • Domain Filter List You can check the settings configured for the domain which filters data transmissions.
14 Machine Status • Select All You can print the list of all billing data. Folder List Prints the list of folder settings and the procedure for saving files to folders. Note • [Folder List] appears when the [Tools] button is displayed on the [Home] screen. For information on how to create a folder, refer to "Create Folder" (P.381). 1 Select [Folder List].
Machine Information 2 3 Select [Meter Report (Print Jobs)]. Press the button. Meter Report (Print Jobs) You can check the total number of printed pages and sheets of paper used for each client (job owner). [Meter Report (Print Jobs)] counts pages from the time at which the data is initialized. When [Accounting Type] is set to [Local Accounting] When [Accounting Type] is set to [Local Accounting], the [Auditron Reports] screen appears.
14 Machine Status Auditron Report (Scan Jobs) You can check the total number of pages scanned with the machine. If the limit is set for the number of pages that can be scanned, you can also check the limit value. [Auditron Report (Scan Jobs)] counts pages from the time at which the data is initialized. Note • [No.] displayed on the report is the User Administration Number assigned when a user is registered under [Accounting] or [Authentication / Security Settings].
Machine Information Multi-Poll Report You can check the result of a multi-poll communication (polling from multiple recipients). The remote terminal name and transmission result/status are recorded. If you set to print this report automatically, it is printed each time a multi-poll transmission is completed. For information on setting whether to print the report automatically, refer to "Broadcast/Multi-Poll Report" (P.306). Job Flow Error Report This report notifies job flow errors.
14 Machine Status On-line The machine accepts data from a computer. 3 Select a printer language to set a print mode. 4 Set each item. Note • The items displayed vary depending on the printer language. Retrieve Programming You can retrieve and use settings registered in memory. 1 2 Select [Retrieve Programming]. Select the memory number to use. Factory Defaults You can use the factory default settings. Custom Settings Displays the numbers stored in the memory.
Machine Information Store / Delete Programming For ESC/P-K and HP-GL/2 emulations, you can register settings in memory. You can register up to 20 print modes for ESC/P-K and HP-GL/2 emulations. 1 2 Select [Store / Delete Programming]. Select [Store Current Selections] or [Delete]. Store Current Selections Stores the current selections. If you select a number already used, its settings will be overwritten with the new settings. The overwritten settings cannot be restored.
14 Machine Status Fax Receiving Mode You can set a mode for receiving faxes. 1 2 Select [Fax Receiving Mode]. Select a fax receiving mode. Manual Receive The machine manually receives faxes from a remote machine. This mode is convenient to confirm the sender or use an external telephone before receiving faxes. Auto Receive The machine automatically receives faxes. 3 272 Select [Save].
Faults Faults This section describes how to check the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, status code, and error category. The following describes how to print the error history report. 1 2 3 Press the button. 4 Press the button. Select the [Faults] tab. Select [Error History Report].
14 Machine Status Supplies You can check the status of consumables on the [Supplies] screen. The status of consumables is shown as "OK", "Replace Soon (Order Now)", or "Replace Now". The following describes the procedure to check the status of consumables. For information on replacing consumables, refer to "Maintenance" (P.217). 1 2 Press the button. Select the [Supplies] tab and confirm the status of the toners.
Billing Information Billing Information On the [Billing Information] screen, you can check the number of pages printed per meter or user. The following shows the reference section for each item. Billing Information .................................................................................................................. 275 User Account Billing Information .......................................................................................... 276 1 2 Press the button.
14 Machine Status Total Impressions Displays the total number of Color Impressions and Black Impressions. Note • When print data resulting from color conversion using an ICC profile, for example, on the application is printed at Auto (Color/B/W), even documents that appear in black-and-white on the monitor are printed in color. In this case, Color Impressions is used for counting the number of prints. • *1 is applied on machines equipped with the Fax features.
Billing Information 4 Select a meter to check. Note • The meters are displayed only for the features set to [Enable Accounting] in the Auditron mode. Meter (Copy Jobs) Displays the number of pages copied. Meter (Scan Jobs) Displays the number of pages scanned. Meter (Print Jobs) Displays the number of pages printed. Note • [Meter (Print Jobs)] is not displayed for the system administrator.
14 Machine Status 278
15 Tools Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings in accordance with your environment. To change or customize these settings, enter the System Administration mode and make changes in the [Tools] screen. This chapter describes the features that can be changed and the procedures to change the settings. • System Settings Procedure ...............................................................................................
15 Tools System Settings Procedure To change or customize the system settings, enter the System Administration mode. This section describes the basic procedures for system settings. The following shows the reference section for each procedure. Step 1 Entering System Administration Mode ......................................................................280 Step 2 Entering the System Administrator User ID and Passcode .......................................280 Step 3 Selecting [Tools] ....................
System Settings Procedure Step 3 Selecting [Tools] 1 Select [Tools] on the [Home] screen. Note • When the [Home] screen is not displayed on the touch screen, press the button. Step 4 Selecting a Tab on the [Tools] Screen On the [Tools] screen, select a tab to set. For the settings that can be selected on the [Tools] screen, refer to "Tools Menu List" (P.284). 1 Select a tab. System Settings You can set or change the default values of each service.
15 Tools Fax Service Settings Allows you to configure the fax service settings such as setting defaults, fax control and button settings. For more information, refer to "Fax Service Settings" (P.359). E-mail Service Settings Allows you to configure the e-mail transmission specifications settings. For more information, refer to "E-mail Service Settings" (P.368). Folder Service Settings Allows you to configure the settings relating to folders. For more information, refer to "Folder Service Settings" (P.
System Settings Procedure Step 5 Setting a Feature 1 Select any feature. Note • Select a submenu from the [Group] list, and then select a feature from the [Features] list. • Select [ 2 3 4 ] or [ ] as required. Select an item to set. After setting the feature, select [Save]. Select [Close] repeatedly until the [Home] screen is displayed. Note • If rebooting the machine is required to enable the new settings, when you select [Close] in the [Tools] screen, a message may be displayed.
15 Tools Tools Menu List The following tables list the items that can be set on the [Tools] screen. Note that the some items may not appear depending on the configuration of the machine. System Settings Common Service Settings 284 "Machine Clock/Timers" (P.295) • "Date" (P.295) • "Time" (P.295) • "NTP Time Synchronization" (P.296) • "Connection Interval" (P.296) • "Time Server Address" (P.296) • "Auto Clear" (P.296) • "Auto Job Release" (P.296) • "Auto Print" (P.296) • "Printer Lockout" (P.
Tools Menu L ist "Image Quality Adjustment" (P.304) • "Image Quality" (P.304) • "Calibration" (P.305) "Reports" (P.305) • "Print Reports Button" (P.305) • "Job History Report" (P.306) • "Activity Report" (P.306) • "Transmission Report - Job Undelivered" (P.306) • "Transmission Report - Job Deleted" (P.306) • "Folder Report" (P.306) • "Broadcast/Multi-Poll Report" (P.306) • "Scan File Transfer Report" (P.306) • "2 Sided Report" (P.306) • "Activity Report - Recipient" (P.306) • "Job Flow Error Report" (P.
15 Tools 286 "Copy Defaults" (P.317) • "Paper Supply" (P.317) • "Reduce/Enlarge" (P.317) • "Output Color" (P.318) • "Single Color" (P.318) • "Dual Color - Source Color" (P.318) • "Dual Color - Target Area Color" (P.318) • "Dual Color - Non-target Area Color" (P.318) • "Original Type" (P.318) • "Original Type - Auto (Non-Black & White)" (P.318) • "Original Type - Auto (Black & White)" (P.318) • "Lighten/Darken" (P.318) • "Contrast" (P.318) • "Sharpness" (P.318) • "Saturation" (P.
Tools Menu L ist Connectivity & Network Setup "Port Settings" (P.324) • "USB" (P.324) • "LPD" (P.325) • "NetWare" (P.325) • "SMB" (P.325) • "IPP" (P.326) • "EtherTalk" (P.326) • "Bonjour" (P.326) • "Port 9100" (P.326) • "SNMP" (P.326) • "FTP Client" (P.326) • "Receive E-mail" (P.327) • "Send E-mail" (P.327) • "E-mail Notification Service" (P.327) • "WSD" (P.327)*1 • "Internet Services (HTTP)" (P.327) • "SOAP" (P.328) • "WebDAV" (P.328) • "ThinPrint" (P.328) "Protocol Settings" (P.
15 Tools "Remote Authentication/Directory Service" (P.334) • "Authentication System Setup" (P.335) • "Kerberos Server Settings" (P.335) • "LDAP Server/Directory Service Settings" (P.336) • "SMB Server Settings" (P.339) "Security Settings" (P.340) • "SSL/TLS Settings" (P.340) • "S/MIME Settings" (P.341) • "PDF/XPS Signature Settings" (P.341)*2 • "IPSec Settings" (P.342) • "IEEE 802.1x Settings" (P.343) • "Certificate Revocation Retrieval Settings" (P.343) "Other Settings" (P.
Tools Menu L ist "Scan Defaults" (P.353) • "Color Scanning" (P.353) • "Original Type" (P.353) • "File Format" (P.353) • "Optimize PDF For Quick Web View" (P.353) • "Thumbnail - Outgoing E-mail" (P.353) • "Thumbnail - Scan to PC" (P.353) • "Lighten / Darken" (P.353) • "Contrast" (P.353) • "Sharpness" (P.353) • "Background Suppression" (P.353) • "Shadow Suppression" (P.353) • "Color Space" (P.353) • "Original Orientation" (P.354) • "Resolution" (P.354) • "Mixed Size Originals" (P.354) • "Edge Erase" (P.
15 Tools "Fax Defaults" (P.360) • "Resolution" (P.360) • "Original Type" (P.360) • "Lighten/Darken" (P.360) • "Mixed Size Originals" (P.360) • "Starting Rate" (P.360) • "Delay Start - Specific Time" (P.360) • "Transmission Header Text" (P.360) • "Confirmation Options" (P.360) "Fax Control" (P.360) • "Re-enter Recipients" (P.360) • "Re-enter Broadcast Recipients" (P.360) • "Re-enter Speed Dial Recipients" (P.361) • "Re-enter Group Recipients" (P.361) • "Broadcast Checkbox on 1st Tab" (P.
Tools Menu L ist E-mail Service Settings "E-mail Control" (P.368) • "Maximum Address Entries" (P.368) • "Incoming E-mail Print Options" (P.368) • "Print Error Notification E-mail" (P.368) • "Response to Read Receipts" (P.368) • "Read Receipts" (P.369) • "Print Delivery Confirmation Mail" (P.369) • "Split Send Method" (P.369) • "Maximum Data Size per E-mail" (P.369) • "Maximum Total Data Size" (P.369) • "Maximum Split Count" (P.369) • "Allow Casual Users to Edit From Field" (P.
15 Tools Web Applications Service Setup "Server Setup" (P.377) • "Server Name" (P.377) • "URL" (P.377) • "Description" (P.377) • "Use User ID" (P.378) • "User ID" (P.378) • "Password" (P.378) • "Machine/Authentication Notification" (P.378) • "Notify User Authorization Information" (P.378) • "Delete All Settings" (P.378) "Other Settings" (P.378) • "When Sending User Details" (P.378) Web Browser Setup "Web Browser Setup" (P.379) • "Web Applications Version" (P.
Tools Menu L ist "Add Address Book Entry" (P.390) • "Address Type" (P.392) • "E-mail Address" (P.392) • "Name" (P.392) • "Surname" (P.392) • "Given Name" (P.392) • "Telephone Number" (P.392) • "Office" (P.392) • "Department" (P.392) • "S/MIME Certificate" (P.392) • "Transfer Protocol" (P.393) • "Server Name/IP address" (P.393) • "Shared Name (SMB Only)" (P.393) • "Save in" (P.393) • "User Name" (P.393) • "Password" (P.394) • "Port Number" (P.394) • "Fax Number" (P.394) • "Index" (P.
15 Tools "Accounting Login Screen Settings" (P.403) "Fax Billing Data" (P.404) "Accounting/Billing Device Settings" (P.405) • "Alternative Name for User ID" (P.403) • "Mask User ID (***)" (P.403) • "Alternative Name for Account ID" (P.404) • "Mask Account ID (***)" (P.404) • "Store User Details" (P.404) • "Connect with Account / Billing Device" (P.405) • "Accounting/Billing Device" (P.405) • "Track Print Jobs" (P.405) • "Track Scan/Fax Jobs" (P.405) • "Interrupt Mode" (P.
Common Service Settings Common Service Settings In [Common Service Settings], you can make settings relating to the machine's common features. The following shows the reference section for each item. Machine Clock/Timers............................................................................................................ 295 Audio Tones............................................................................................................................. 298 Screen/Button Settings ..............
15 Tools 5 Select [Save]. NTP Time Synchronization You can synchronize the machine clock with a time server (NTP: Network Time Protocol), by receiving time information from the server. To connect to a time server, select [On] for [NTP Time Synchronization], and set the IP address of the time server in [Time Server Address]. Connection Interval Specify how often the machine connects to the time server. You can select from 1 to 500 hours in 1 hour increments.
Common Service Settings Allow User to Lock Out Selecting [Lock Out Printer] on the [Home] screen temporarily disables printing. [Release Printer] is displayed during the printer lockout duration. Selecting [Release Printer] enables printing. Note • A job started before the start time will be printed continuously even after elapsing the start time. The job will be printed continuously even if you select [Lock Out Printer] while printing.
15 Tools Print-On-Demand Duration Specify the duration for the machine to receive a print job from web applications. Unless the machine receives full data of the print job within the specified period of time, the machine does not process the print job. Specify the time duration between 0 and 255 minutes in 1 minute increments. If you specify [0], it means that there is no time limit set on the machine for receiving data.
Common Service Settings Alert Tone Set the volume to be sounded when a fault such as a paper jam occurs, and the job remains in failure state. You can select from [Soft], [Normal], or [Loud]. To disable the sound, select [Off]. Out of Paper Warning Tone Set the volume to be sounded when a job is suspended because there is no paper in a tray. You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off].
15 Tools Custom Buttons 1 to 3 You can assign services such as Copy and Send from Folder to the custom buttons on the control panel: Custom Button 1 to Custom Button 3. To leave a feature unassigned, select [(Not Set)]. Note • Copy service is assigned to [Custom Button 1] and Review is assigned to [Custom Button 3] by factory default. Home Set the layout of service buttons that appear on the [Home] screen.
Common Service Settings Reconfirm Fax Recipient Set whether or not to display a screen to confirm fax recipients when sending faxes. Select from [Confirmation Not Required], [Always Reconfirm Recipient], and [Reconfirm if Multiple Recipients]. Paper Tray Settings Set the items related to the paper and trays, including the type of paper and tray priority.
15 Tools Disabled Does not display the items specified in [Paper Size]. Size Detection Displays the setting in [Paper Size]. Usage (Auto Paper Select) Displays the setting in [Auto Paper Select]. Paper Tray Attributes on Setup Screen Select whether or not to display [Paper Tray Attributes] in the [Setup] screen or not. This setting allows you to select the size and type of paper without entering the System Administration mode.
Common Service Settings A/B Series Size You can select a paper size from A and B series sizes. Inch Size You can select a paper size from inch series sizes. Others You can select a paper size from other sizes. Custom Size You can enter any size. Set the X width between 127 and 356 mm, and the Y length between 76 and 216 mm in 1 mm increments. Note • For open flap envelopes, enter the size with the flap size included.
15 Tools Setting values Plain D (60-90 gsm) Meaning Paper having ream weight of 60 - 90 gsm. Suitable for regular paper except Plain B paper. Image Quality Adjustment You can set the image quality and calibration settings. Image Quality You can select the image quality processing method when the machine scans a document. Photo & Text Recognition Allows you to change a level with which the machine determines a document as text or photos.
Common Service Settings Select [High Speed] to sample a section of the document and detect the background color. Select [High Quality] to conduct a pre-scan, and sample the whole document to detect the background color. Note • When you select [High Quality], and [Corner Shift] is selected in [Image Shift] with a ratio of 60% or less is specified in [Reduce/Enlarge], a part of the image may not be printed or blank paper may be output.
15 Tools Job History Report Select whether or not to automatically print a Job History Report when a total of 50 jobs have been processed. All jobs are automatically listed on the printed report. For information on how to print a Job History Report manually, refer to "Print Reports" (P.260). Activity Report Select whether or not to automatically print an Activity Report when a total of 100 communication results have been accumulated.
Common Service Settings Maintenance You can initialize or delete data from the hard disk of the machine. Initialize Hard Disk Initializes the hard disk. Data deleted by initialization includes supplementary fonts and ESC/P forms. Note • The secure print documents and logs are not erased. Delete All Data This feature is designed to prevent the leakage of confidential information of a customer when the machine is returned to Dell. By executing [Start], all data registered on the machine is deleted.
15 Tools Delete All Certificates/Initialize Settings Deletes all certificates stored in the machine and initializes the security settings associated with certificates. This feature is designed to use when you cannot use a certificate data in the machine because of an abnormality of certificate file even when the certificate is set to enabled for [SSL/TLS Settings] under [Connectivity & Network Setup] > [Security Settings].
Common Service Settings Auto Job Promotion You can select whether or not to allow another job to automatically bypass the current job when the machine is unable to start an operation for any reason, (for example, running out of paper in a tray when starting copying or printing). Note • Stored documents such as Secure Print and Sample Set documents cannot be used with the Auto Job Promotion feature.
15 Tools Refer to the following tables for a combination of sizes that can be detected automatically.
Common Service Settings Paper size group A/B series (8 × 13") A/B series A/B series (8 K / 16 K) A/B series (8 × 13" / 8 × 14") Document glass Document feeder Trays 1 to 4 Document glass Document feeder Trays 1 to 4 Document glass Document feeder Trays 1 to 4 Document glass Document feeder Trays 1 to 4 215 × 315" X X X X X X X X X X X X 16K X X X X X X O X X X X X Loading Position Size / Orientation O :Available X :Not available Millimeters/Inches Allows you to
15 Tools prevents unauthorized access to the stored data. To activate this feature, set an encryption key. 1 2 Select [Data Encryption], and then [Change Settings]. 3 Select [New Encryption Key], and enter an encryption key of 1 to 12 single-byte characters, and then select [Save]. 4 5 6 Select [Re-enter Encryption Key]. Select [On]. Enter the same encryption key, and then select [Save]. Select [Save].
Common Service Settings • Our service representative cannot restore the encryption key. • When our service representative replaces the electrical circuit board, the encryption key is initialized. Do not lose the encrypted information. Encryption Key for Confidential Data Allows you to set an encryption key to encrypt confidential information such as the passcode of the system administrator and a folder.
15 Tools - If you lose the System Administrator's user ID and passcode, the items restricted to the service representative cannot be changed. - If you lose the passcode, our service representative cannot perform maintenance in the case when an error occurs in the machine. • To change the restricted items or perform maintenance, the electric circuit board of the machine must be replaced. You will be charged for the electrical circuit board and handling cost.
Common Service Settings Pattern 2 Lights up when a fax document is in a print queue or a fax received with the Store Fax - Local Folder feature is stored in the folder. Pattern 3 Lights up for 30 seconds after a job in the print queue is printed.
15 Tools Copy Service Settings In [Copy Service Settings], you can configure settings related to the Copy feature. The following shows the reference section for each procedure. Copy Tab - Features Allocation ..............................................................................................316 Preset Buttons ..........................................................................................................................317 Copy Defaults ..................................................
Copy Service Settings 4 Repeat steps 2 and 3 as required, and then select [Save]. Preset Buttons Paper Supply - Button 2 - 5 Select the paper tray displayed in the second to fifth buttons in [Paper Supply] on the [Copy] screen. Reduce/Enlarge - Button 3 - 4 Select the magnification ratio displayed in the third and fourth buttons in [Reduce/Enlarge] on the [Copy] screen. Select the ratio from the R/E Preset buttons registered.
15 Tools Output Color Set the default value for [Output Color] in the [Copy] screen. When [No Default] is selected, select the output color in the [Copy] screen before making copies. Single Color Set the default value for [Single Color] in [More] of [Output Color] in the [Copy] screen. You can select a color from six preset colors and six custom colors. For information about custom colors, refer to "Custom Colors" (P.323).
Copy Service Settings Saturation Set the default value for [Saturation] of [Image Options] in the [Image Quality] screen. Background Suppression Set the default value for [Suppress Background] of [Image Enhancement] in the [Image Quality] screen. [Background Suppression] is valid when [Original Type] is set to [Photo & Text], [Text], or [Map].
15 Tools Edge Erase - Right Edge Set the default value for the amount of edge erased from the original in the right directions in [Edge Erase] in the [Layout Adjustment] screen. Set the value from 0 to 50 mm in 1 mm increments. Note • You cannot copy the whole area even if you set [0] to [Edge Erase - Right Edge]. Center Erase/Binding Edge Erase Set the default value for [Center] in [Edge Erase] in the [Layout Adjustment] screen. Set the value from 0 to 50 mm in 1 mm increments.
Copy Service Settings Covers - Default Front Cover Tray, Default Back Cover Tray Set the default value for [Front Cover] and [Back Cover] which are displayed when you select Front Cover and Back Cover options in the [Covers] screen. Separators - Default Separator Tray Set the default value for [Segment Separator Tray] under [Segment Separators] which is displayed when you set [Build Job] to [Build Job On] in the [Job Assembly] screen.
15 Tools Note • This feature is applied only when a copy is made using the document glass. This setting is not reflected in the magnification (100%) under [Independent X-Y%] or [Calculator %]. • A magnification displays [100%] even if [Fine-tune 100%] is selected. ID Card Copy - Reduce/Enlarge Set the copy magnification ratio when to copy ID cards. Selecting [Allow to Change] allows you to specify the ratio between 25 to 400 % in 1 % increments.
Copy Service Settings If you frequently make copies of non-standard size document, setting non-standard size as the default can avoid extra operations required during the use of the machine. A/B Series Size You can select a size from A and B series sizes. Inch Size You can select a size from inch series sizes. Others You can select a size from other sizes. Custom Size You can enter any size. Set the width (X) from 15 to 432 mm, and the height (Y) from 15 to 297 mm in 1 mm increments.
15 Tools Connectivity & Network Setup In [Connectivity & Network Setup], you can configure settings related to the Connectivity & Network feature. For information on Connectivity and Network Settings, refer to "Printer Environment Settings" (P.425) or "E-mail Environment Settings" (P.443). If you use Dell Printer Configuration Web Tool, more detailed settings are possible. For more information, refer to "Dell Printer Configuration Web Tool Settings" (P.417).
Connectivity & Network Setup Auto Eject Time Configure the time that the data so far received by the machine will automatically be printed since data is no longer sent to the printer. You can enter a time between 5 and 1275 seconds in 5 seconds increments. Adobe Communication Protocol • Standard Select this when the output protocol of the print driver is in the ASCII format. • Binary Select this when the output protocol of the print driver is in the BCP format.
15 Tools IPP Port Status Select [Enabled] to use IPP. Set this when you want to use IPP (Internet Printing Protocol) to print via the Internet. Added Port Number Select [Disabled] when you want to set the machine does not accept IPP from other than the standard port number, or select [Enabled] when accepts all port numbers. Enter a port number for IPP other than the standard port number from 1 to 65535. The default value is 80. Note • If the default port number is used, it may conflict with other ports.
Connectivity & Network Setup Note • Select a communication mode to send data scanned via FTP from [Passive Mode] and [Active Mode]. [Passive Mode] is selected by default. You can change the setting from Dell Printer Configuration Web Tool. Receive E-mail Port Status Select [Enabled] when you receive e-mails. Send E-mail Port Status Select [Enabled] when you send e-mails. E-mail Notification Service Port Status Select [Enabled] when you use the E-mail Notification Service.
15 Tools SOAP Port Status Select [Enabled] when you use an application program. Port Number Enter a port number for SOAP from 1 to 65535. The default value is 80. Note • If the default port number is used, it may conflict with other ports. Make sure to set up the port number that is not in use. WebDAV Port Status Select [Enabled] when you use an application program such as Network Scanner Utility3 to access folders in the machine.
Connectivity & Network Setup Auto Select this to detect the Ethernet transmission rate automatically. 100 Mbps Full-Duplex Select this to set 100BASE-TX (Full Duplex) as the default value. 100 Mbps Half-Duplex Select this to set 100BASE-TX (Half Duplex) as the default value. 10 Mbps Full-Duplex Select this to set 10BASE-T (Full Duplex) as the default value. 10 Mbps Half-Duplex Select this to set 10BASE-T (Half Duplex) as the default value. 1000 Mbps Select this to set 1000BASE-T as the default value.
15 Tools Note • To configure a subnet mask and a gateway address, an IP Address must be set first. IPv4 - IP Address Enter the IP address using the keyboard displayed or the numeric keypad when selecting [STATIC] at [IPv4 - IP Address Resolution]. Note • Enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from of 0 to 255. • Specify an IP address using numbers (0 to 9) and periods (.). If you mistyped a character on the screen, select [Backspace] to delete the character.
Connectivity & Network Setup Manually Configured IPv6 Address Prefix This setting is configurable when [Manually Configured IPv6 Address] is set. Specify a prefix length from 0 to 128. Manually Configured IPv6 Gateway This setting is configurable when [Manually Configured IPv6 Address] is set. Specify a gateway address. Note • Enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value. IPv6 - DNS Server Setup Set the DNS server for IPv6.
15 Tools • Account name: mymail • Host name: myhost • Domain Name: example.com When receiving E-mails via POP3 Enter the POP user name (on the left side of @) and incoming POP3 mail server name in the address section (on the right side of @). You can set an alias, such as mymail@example.com. For Example: mymail@myhost.example.com • Account name: mymail Machine Name Enter the machine name with up to 32 single-byte characters. Host Name Enter the host name with up to 16 single-byte characters.
Connectivity & Network Setup HTTP Proxy Server Authentication Select [Enabled] when authentication is required to connect to the HTTP proxy server. HTTP Proxy Server Login Name Enter a login name of the HTTP proxy server. Up to 31 characters are allowed. HTTP Proxy Server Password Enter a password of the HTTP proxy server. Up to 31 characters are allowed. HTTPS Proxy Server Name Enter the HTTPS proxy server name or the IP address. Up to 255 characters are allowed.
15 Tools Login Name Enter the name to login to the POP3 server with up to 64 characters. Password Enter a password for the POP3 server with up to 64 characters. Enter the same password in [New Password] and [Retype Password] using the numeric keypad displayed by selecting [Keyboard]. If you do not set the password, leave the text boxes blank and select [Save]. POP Password Encryption Select [On (APOP)] to encrypt the password. SMTP Server Settings Set the SMTP server.
Connectivity & Network Setup Authentication System Setup Authentication System Allows you to select the authentication system from [Kerberos (Windows 2000)], [Kerberos (Solaris)], [LDAP], [SMB], and [Authentication Agent]. After you change the authentication system, personal folders and personal sheets used with the previous authentication system are not deleted automatically. If these folders or job flow sheets are no longer needed, delete them from the machine.
15 Tools LDAP Server/Directory Service Settings Configure the directory server, authentication method, and search attributes and ranges for LDAP authentication and the Address Book search by LDAP. Primary Server Name/Address Enter the primary server name or IP address. Note • For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255. • For IPv6, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value.
Connectivity & Network Setup Text String Added to User Name Enter text strings for [Text String Added to User Name] when you use additional text strings. Up to 64 characters are allowed. When [Use Added Text String] is set to [Enabled], enter the corresponding fixed text string. For Example: When "mail" is set for [Attribute of Typed User Name] and the information registered for the target user is "mail@myhost.example.com," you will need to enter "mail@myhost.example.com".
15 Tools Object Class of Search Target Enter the object class to search with up to 32 characters. LDAP Referrals Specify whether or not to re-establish connection to another LDAP server if a currently connected LDAP server requests to do so. LDAP Referral Hop Limit When using the Referral feature, specify how many times that a user is allowed to hop servers within 1 to 5 times.
Connectivity & Network Setup Note • To encrypt communications using this feature, a trusted root certificate authority and all intermediate certificate authorities that are registered in the path of a certificate to use must be registered. Attribute Type of Certificate Set the certificate attribute type. Select and enter the field name to use as a certificate from among the user information registered on the LDAP server. Up to 32 single-byte characters are allowed.
15 Tools Security Settings Set the security settings. SSL/TLS Settings Configure the SSL/TLS settings. Device Certificate - Server Select a certificate for HTTP SSL/TLS communications. HTTP - SSL/TLS Communication Select whether or not to enable HTTP SSL/TLS communications. HTTP - SSL/TLS Port Number Set the port number used for HTTP SSL/TLS communication from 1 to 65535. The default value is 443. Note • Do not use the numbers assigned to the other ports.
Connectivity & Network Setup S/MIME Settings Configure S/MIME settings. Device Certificate - S/MIME Select a certificate for S/MIME communications. For more information on the certificate, refer to "Encryption and Digital Signature Settings" (P.463). S/MIME Communication Select whether or not to enable S/MIME communications.
15 Tools XPS Signature Select the setting for XPS Signature from [Do not add signature], [Always add invisible signature], or [Select during send]. Signing Certificate Select the certificate to use for attaching a signature to e-mails. IPSec Settings Configure the IPSec settings. Note • For [IKE Authentication Method], [Preshared Key], [DH Group], and [PFS Settings], consult your network administrator. IKE Authentication Method Set the IKE authentication method.
Connectivity & Network Setup When entering an IP address, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value. Communicate with Non-IPSec Devices Select whether or not to communicate with non-IPSec devices. IEEE 802.1x Settings Configure the IEEE 802.1x settings. IEEE 802.1x Set whether or not to use IEEE 802.1x authentication. Authentication Method Select from [EAP-MD5], [EAP-MS-CHAPv2], [PEAP/MS-CHAPv2], or [EAP-TLS].
15 Tools URL of OCSP Responder Enter the URL of an OCSP responder when [URL as Specified by Administrator] has been selected for [Send Query to OCSP Responder With]. Up to 255 characters are allowed. OCSP Communication Time-Out Specify a time-out value for communication between the OCSP responder and the machine from 5 to 60 seconds in 1 second increments. Other Settings You can set the following network related items: Protocol to Receive E-mail Select from [SMTP] or [POP3] depending on your environment.
Print Service Settings Print Service Settings In [Print Service Settings], you can configure settings related to the Print feature. Using Dell Printer Configuration Web Tool, you can make more detailed settings. For more information, refer to "Dell Printer Configuration Web Tool Settings" (P.417). The following shows the reference section for each setting. Allocate Memory ..................................................................................................................... 345 Delete Form..
15 Tools Receiving Buffer - USB Set the receiving buffer for USB. You can specify a value from 64 to 1024 KB in 32 KB increments. Receiving Buffer - LPD Note • You may not be able to change the [Receiving Buffer - LPD] setting because of the setting of [LPD Print Queue]. For more information on [LPD Print Queue], refer to "LPD Print Queue" (P.350). No Spooling Does not use spooling. While LPD printing is performed for one client, data cannot be received over the same interface from another client.
Print Service Settings Specify a value for the dedicated IPP receiving buffer memory capacity from 64 to 1024 KB in 32 KB increments. Spool to Hard Disk Carries out spooling. The receiving buffer for spooling uses the hard disk. Receiving Buffer - EtherTalk Set the EtherTalk receiving buffer. Specify a value from 1024 to 2048 KB in 32 KB increments. Receiving Buffer - Port 9100 Set the Port 9100 receiving buffer. Specify a value from 64 to 1024 KB in 32 KB increments.
15 Tools Display Message Does not use a substitute tray, but displays a paper loading message. Use Larger Size Switches to the next larger size of paper than previously selected and prints at the same magnification. Use Closest Size Switches to the closest size of paper to previously selected and prints. If necessary, the image is automatically reduced in size on the paper. Note • If there is a client specification, the client specification is prioritized.
Print Service Settings Resume by User Displays a confirmation screen before cancelling the print job. After the confirmation, the machine cancels the print job to print the subsequent jobs. Note • When [Resume by User] is selected, the machine will not temporarily stop printing even when the button is pressed. When Paper Jam Occurs Specify how the machine handles print jobs after a paper jam is cleared.
15 Tools Banner Sheet Offset Set whether or not to offset when banner sheets are output. Banner Sheet Tray Select a paper tray used for banner sheets. This setting applies to Trays 1 to 2 and 4 (optional). You cannot apply this setting to Tray 5. PostScript Default Color Set the default value for Post Script output color. PostScript Paper Supply Select whether the PostScript Deferred Media Selection feature is enabled or disabled when the paper tray is selected.
Print Service Settings Data Processing Order Prints jobs in the order of becoming print-ready status after receiving the jobs. If you instruct the machine to print jobs of multiple documents continuously, the machine may print a smaller-size job first even when a larger-size job is sent first. Job Submission Order Prints jobs in the order of lpr print submission. Note • This setting is valid only when [Receiving Buffer - LPD] is set to [Spool to Hard Disk].
15 Tools Scan Service Settings In [Scan Service Settings], you can configure settings related to the Scan services. Note • When [Scan to Fax Server] is selected in the System Settings, [Scan Service Settings] is replaced with [Scan/Fax Service Settings]. For information on scanner environment settings, refer to "Scanner Environment Settings" (P.451). The following shows the reference section for each setting. First Tab .....................................................................................
Scan Service Settings Scan Defaults You can set the default settings of the Scan services. When the machine is turned on, or the machine exits the Power Saver mode, or when the button is pressed, the machine resets to the default values set here. Setting frequently used features and values as the defaults can avoid extra operations required during the use of the machine. The values set here become valid after the machine turned off and then on.
15 Tools Note • When [Device Color Space] is selected as default and [Color Space] is set to [Disabled], [Auto Detect] of [Color Scanning] in the First Tab does not appear. Original Orientation Set the default value for [Original Orientation] in the [Layout Adjustment] screen. Resolution Set the default value for [Resolution] in the [Layout Adjustment] screen. You can select from [200 dpi], [300 dpi], [400 dpi], and [600 dpi].
Scan Service Settings Language of the Original Set the default language to identify the text on a document. Searchable - Text Compression Set whether or not to compress searchable text when using the OCR feature. Scan to PC Defaults Transfer Protocol Set the default value for the transfer protocol used for transfer from [FTP], [SMB], or [SMB (UNC Format)].
15 Tools Others You can select a size from sizes of other than the above series such as photo and postcard sizes. Custom Size You can enter any size. Set the width (X) from 15 to 432 mm, and the height (Y) from 15 to 297 mm in 1 mm increments. Output Size Defaults Set the sizes to display in [Output Size] when selecting [Enter Output Size] for scanning documents at [Reduce/Enlarge] in the [Layout Adjustment] screen. You can assign any output size to output size buttons.
Scan Service Settings Run Job Treats the read-in data as valid, and starts scanning the document partially stored. Maximum Stored Pages Set the maximum number of pages stored for a scan document. You can specify from 1 to 999 pages. Saturation Set the saturation when scanning a full color document. When a document is scanned, saturation is automatically adjusted according to the value set here. Background Suppression Level Set the background suppression level.
15 Tools Auto Upright Orientation Handles the character orientation upright regardless of the document orientation. According to Original Orientation Handles the character orientation depending on the document orientation. URL File Expiration Set the retention period for files stored with the Store & Send Link feature. You can specify a value from 1 to 168 hours in 1 hour increments. The default value is 3 hours. Generation of URL Link Set the format of URLs generated with the Store & Send Link feature.
Fax Service Settings Fax Service Settings In [Fax Service Settings], you can configure settings related to the Fax service. Note • An optional component is required to use this feature. For more information, contact Customer Support at dell.com/contactdell. • You can register new address book entries in [Add Address Book Entry] under [Setup]. For more information, refer to "Add Address Book Entry" (P.390). The following shows the reference section for each setting. Screen Defaults .......................
15 Tools Fax Defaults You can set the default settings of the Fax services. When the machine is turned on, or the machine exits from the Power Saver mode, or when the button is pressed, the machine resets to the default values specified under this menu. By setting frequently used features and values as the defaults, you can simplify operations. Resolution Set the default value for [Resolution] in the [Fax] screen. Original Type Set the default value for [Original Type] in the [Fax] screen.
Fax Service Settings • Broadcast Disabled No Broadcast Send is allowed. Re-enter Speed Dial Recipients This setting is required when you selected [Enter Twice] for [Re-enter Recipients]. Select how to re-enter a recipient after the first entry. • Enter Once Only No need to re-enter the recipient. • Enter Twice Use the Speed Dial feature to re-enter the recipient. • Re-enter Fax Number You cannot enter the speed dial when you re-enter the number. Use the fax number to enter the recipient.
15 Tools Sender ID For G3 communications, you can select whether to notify G3-ID to recipients. Save Undelivered Faxes Set whether or not to save a fax document if a fax transmission fails. When [Yes] is selected, the [Undelivered Faxes] button appears on the [Secure Print Jobs & More] tab of the [Job Status] screen. Select this button to send the fax document again. For details on Undelivered Faxes, refer to "Undelivered Faxes" (P.193).
Fax Service Settings Auto Reduce On Receipt When the length of a received fax document exceeds the paper length but is within the page break threshold value, select whether or not to automatically reduce the image to fit the page. This setting can conveniently be used together with the Border Limit feature. If you select [No], the part of the image beyond the paper length is ignored.
15 Tools Pseudo-Photo Gradation Mode You can select a gradation expression mode. Selecting this mode enables the machine to change the processing method for gray part (halftone) to achieve near-photo quality. Select either [Error Diffusion] or [Dither]. Changing this setting also changes the photo gradation mode for Color Scanning (Black & White). Folder Selector Setup Select whether or not to use the Folder Selector Setup feature.
Fax Service Settings Block Inbound Faxes Set a G3-ID (fax number) from which you want to reject a fax reception. You can specify up to 50 G3-IDs. You can find the G3-ID of the sender that you want to reject in "Remote Station" column of an Activity Report or "Input Source" column of a Job History Report. Block Unknown Fax Numbers Set whether or not to receive faxes from unknown G3-ID fax numbers. When [Yes] is selected, the machine does not receive faxes from unknown fax numbers.
15 Tools Original Size Defaults You can set the original sizes displayed in [Original Size] in the [Layout Adjustment] screen. You can assign original sizes to the buttons other than [Auto Detect]. If you frequently use non-standard size paper for scanning, setting non-standard size as the default will save your time to specify the size each time. A/B Series Size You can select a size from A and B series sizes such as A4 and B5. Inch Size You can select a size from Inch series sizes such as 8.5 x 11".
Fax Service Settings G3 Line 1 - Dial Type Set the dial type. Tone Tone dialing line. 10pps Pulse dialing line. G3 Line 1 - Line Type Set the line type. PSTN Subscriber telephone line. PBX Private branch exchange.
15 Tools E-mail Service Settings In [E-mail Service Settings], you can configure settings related to the e-mail service. 1 On the [Tools] screen, select [E-mail Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.280). 2 Select an item to set or change. E-mail Control You can configure the settings for e-mail transmissions. Maximum Address Entries Set the maximum number of addresses that can be specified when sending an e-mail.
E-mail Service Settings Read Receipts When an e-mail is sent from the machine, select whether or not to use the Read Receipts feature. Off The Read Receipts feature is disabled. On Uses the Read Receipts feature. Print Delivery Confirmation Mail Select whether or not to automatically print transmission result e-mails (DSN response/ MDN response). Off Does not print transmission result e-mails. On Transmission result e-mails are automatically printed regardless of success or failure of the transmission.
15 Tools Allow Guest Users to Edit From Field Set whether or not to protect e-mail addresses from being changed by guest users under [From] on the [E-mail] tab. Allow to edit From if Search Found Set whether or not to protect e-mail addresses from being changed under [From] on the [E mail] tab when a login user retrieves an e-mail address.
Folder Service Settings Folder Service Settings In [Folder Service Settings], you can configure settings to handle files stored in folders. 1 On the [Tools] screen, select [Folder Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.280). 2 Select an item to set or change. Files Retrieved By Client Set whether or not to delete a file stored in a folder when a client retrieves it.
15 Tools Job Flow Service Settings In [Job Flow Service Settings], you can configure the settings related to the Job Flow. The Job Flow is a function to perform a series of jobs registered. Also, in [Job Flow Service Settings], you can configure a pool server. As for [Pool Server], [Pool Server Login Method], and [Job Flow Sheet List Default], however, leave the default settings unchanged because a pool server is not available for the machine.
Media Print Service Settings Media Print Service Settings In [Media Print Service Settings], you can select the paper trays displayed for [Paper Supply] in the [Media Print - Text] and [Media Print - Photos] screens. You can import and print image data (DCF1.0 (Exif 2.0 - 2.2 compliant JPEG/TIFF files)) from a digital camera and document files (PDF, TIFF, XML Paper Specification (XPS), or JPEG (JFIF)). This feature is called the Media Print feature.
15 Tools Stored File Settings In [Stored File Settings], you can select whether to automatically delete files stored on the folders or the machine. Set the expiration date and the time of deletion. You can also set whether or not to delete the stored file by file type. 1 On the [Tools] screen, select [Stored File Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.280). 2 Select an item to set or change.
Stored File Settings Print Job Confirmation Screen Set whether or not to display a print confirmation screen for deletion of the print files stored in the machine after printing. When [Enabled] is selected, the confirmation message appears. You can change the number of print sets if the print settings are permitted to be modified. When [Disabled] is selected, print files stored in the machine are automatically deleted after printing.
15 Tools Web Applications Service Setup In [Web Applications Service Setup], you can specify the remote access destination. Remote access allows you to view web application services, which are compatible with the machine, directly on the touch screen, to upload a document that has been scanned on the machine to the web applications, and to directly select and print a document that is stored in the remote server. It also allows you to directly upload and print a file without going through another computer.
Web Applications Service Setup Server Setup This section describes how to register a server on access web applications. Note 1 2 3 • If there are one or more servers to register, it is helpful to assign the servers to the buttons displayed on the [Home] screen. Select [Server Setup]. Select an access destination you want to register, and then select [Change Settings]. Enter the URL of the access destination, if you register an access destination in a new entry.
15 Tools Use User ID • No - When [Login Type] is set to [Login to Remote Accounts]: The machine accesses the remote service using the user information authenticated on the machine. - When [Login Type] is set to [No Login Required] or [Login to Local Accounts]: The machine prompts the user to input User ID and password to access Web applications. • Yes Allows you to enter a user ID and password into [User ID] and [Password] respectively, which are used when the machine accesses the remote service.
Web Browser Setup Web Browser Setup In [Web Browser Setup], you can configure the settings for the web browser to be used when the machine accesses a web application using the Web Applications feature. Remote access allows you to view web application services, which are compatible with the machine, directly on the touch screen, to upload a document that has been scanned on the machine to the web applications, and to directly select and print a document that is stored in the remote server.
15 Tools Enable File Printing Specify whether to use the File Printing feature. The File Printing feature allows you to directly print the printable files obtained from the remote Web server.
Setup Setup In [Setup], you can create or update folders, job flows, and the Address Book. The following shows the reference section for each setting. Create Folder........................................................................................................................... 381 Stored Programming ............................................................................................................... 383 Create Job Flow Sheet...............................................................
15 Tools Folder Name Set the folder name. Enter up to 20 single-byte characters using the keyboard displayed or the numeric keypad. Check Folder Passcode Set an access restriction to permit operations for specified users only. Check Folder Passcode • Off Does not set an access restriction. • On Set a passcode for access restriction. Folder Passcode To use the Check Folder Passcode feature, enter a passcode. You can enter a passcode of up to 20 numeric digits (0 to 9).
Setup Note • When the machine is off at the deletion time of an expired file, the file is deleted next time the deletion time comes after the machine is turned on. For information on setting the file retention period, refer to "Expiration Date for Files in Folder" (P.374). Link Job Flow Sheet to Folder You can link a job flow sheet to a folder. Linking a job flow in which a series of actions is recorded to a folder enables you to set the processing method for files stored in a folder.
15 Tools Note • To link a folder with a job flow sheet created with [Create Job Flow Sheet], start from [Send from Folder] or [Create Folder]. For more information, refer to "Create Folder" (P.381). Features that can be registered are listed below. • Forward to (FTP, SMB, e-mail, and fax) • Print Depending on the method of storing in the folder, there are restrictions on the combination of features.
Setup • Owner Filters job flow sheets by owner type. • Target Filters job flow sheets by target, such as scan jobs and folders. Create Displays the [Create New Job Flow Sheet] screen. Refer to "Create New Job Flow Sheet" (P.385). Edit/Delete Displays the [Details] screen. Refer to "Edit/Delete" (P.390). Search by Name Searches for job flows that partially match the entry. The machine searches through job flow names that were registered upon each job flow creation.
15 Tools Description Set the description of the job flow sheet with up to 256 single-byte characters. Keyword Enter a keyword with up to 12 single-byte characters for job flow search. You can also use the keywords that are registered for [Create Job Flow Sheet Keyword]. For information on the job flow keyword search, refer to "Create Job Flow Sheet Keyword" (P.390). Send as Fax Specify destinations for fax transmission.
Setup Subject Enter a subject using the keyboard displayed. Delete Recipient Deletes all information for the selected recipient information. Edit Displays the [Edit Recipient] screen, which allows you to check or change the recipient selected. File Format Select an output file format. Resend Attempts Set whether or not to try sending again if a transmission fails. If you select [On], set the number of resend attempts and interval. • Resend Attempts Set the transmission retry count from 1 to 5.
15 Tools • Resend Attempts Set the transmission retry count from 1 to 5. • Resend Interval Set the transmission retry interval from 30 to 300 seconds. Name, Server, Save in, User Name, and Password Select [Name], [Server], [Save in], [User Name], or [Password] to display an input screen.
Setup • User Name: For domain users: up to 97 characters with the format of "user name@domain name" or "domain name\user name" (user name and domain name must be up to 32 and 64 single-byte characters, respectively) For local users: up to 32 single-byte characters • Password: Up to 32 single-byte characters Print Configure print settings. When [On] is selected, you can configure the settings for the Print feature. Print Quantity Set the number of copy sets from 1 to 999 in 1 set increments.
15 Tools Delete Deletes all information for the selected recipient. Edit Allows you to check or change the recipient selected. Close Menu Deselects the selected item. Edit/Delete You can check the content of a job flow sheet, and edit, copy, or delete it. Note • Some operations may be restricted according to types of job flow owners, authentication settings, and user types. For more information, refer to "Authentication for Job Flow Sheets and Folders" (P.489).
Setup 1 Select [Add Address Book Entry]. Note 2 • To display the [Add Address Book Entry] screen, press the button and enter the system administrator's user ID, and then select [Tools] > [Setup] > [Add Address Book Entry]. If [Setup] is displayed on the [Home] screen, select [Setup] > [Add Address Book Entry]. Press a speed dial to register. Note • Select [ ] to display the previous screen or [ ] to display the next screen.
15 Tools • Name • User Name • Transfer Protocol • Password • Server Name/IP Addressl • Port Number • Shared Name (SMB Only) When selecting [Fax] as the address type The following items appear: • Address Type • Delay Start • Fax Number • Remote Folder • Name • F Code • Index • Relay Broadcast • Starting Rate • Billing - Day Time • Resolution • Billing - Night Time • Cover Page • Billing - Midnight • Maximum Image Size Address Type Allows you to change an address type.
Setup Note • If a certificate linked to an S/MIME certificate in the Address Book is deleted by some reasons such as hard disk initialization and the deletion of the certificate, the certificate linked to the S/MIME certificate will be invalid. Even if you re-register the S/MIME certificate, you have to manually link it again. • If many certificates are registered on the machine, it may take a long time to link a certificate.
15 Tools Password Set a password when the forwarding destination server prompts a password entry. You can enter up to 32 single-byte characters for a password. Port Number Set the forwarding destination port number. Specify a number from 1 to 65535. Fax Number Enter a fax number with up to 128 digits. Index You can register a single alphanumeric index character for use as a keyword to search with the Address Book. Starting Rate Set a communications mode.
Setup Delay Start Set whether or not to use a delayed start transmission. If the machine's system clock is set to the 24-hour display, [AM] and [PM] do not appear. For information on the system clock, refer to "Time" (P.295). Remote Folder Select whether or not to send a fax to a recipient's folder. To use folder communications, you must obtain the recipient's folder number and passcode in advance. 1 2 Select [On]. 3 If a passcode is set, enter the passcode with the numeric keypad.
15 Tools 4 Enter a speed dial number of broadcast destination (001 to 099) or group number (#01 to #09) registered on the relay station with the numeric keypad, and then select [Add]. Note 5 6 • If there are more than one broadcast destinations, repeat step 4. To print a document also at the relay station, under select [On] for [Print at Relay Station]. Select [Save].
Setup 1 2 Select [Create Fax Group Recipients]. Select a group number to register. Note • Select [ ] to display the previous screen or [ ] to display the next screen. 3 Select [Group Name] and enter a group name to register, and then select [Save]. 4 Enter a speed dial number (four digits) to register with the numeric keypad, and then select [Add to this Group]. 5 6 Repeat step 4 to register the address numbers. Select [Save]. Delete this group Deletes all information registered on a group.
15 Tools Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the Accounting feature. For more information about this feature, refer to "Authentication and Accounting Features" (P.477). The following shows the reference section for each setting. Create/View User Accounts .....................................................................................................398 View Accounts ........................................................
Accounting 3 4 Specify the settings. Select [Close]. User ID Enter a user ID to use the machine. Up to 32 single-byte characters are allowed. User Name Set a user name. Up to 32 single-byte characters are allowed. Passcode Set a passcode. Setting a passcode is strongly recommended for security. Set a passcode from 4 to 12 digits. Note • When [Passcode Entry from Control Panel] is set to [On], a passcode entry is required upon user authentication.
15 Tools Change Account Limit Set the maximum number of pages for copying, scanning, or printing. You can specify a number from 1 to 9,999,999 (7 digits) sheets in 1 sheet increments.
Accounting Note • All job flow sheets, folders, and files within folders belonging to the user are deleted. If the user is owner of a large amount of material (when a large quantity of files is left remaining within a folder for example), the deletion will take a considerable time. Cancel Cancels the deletion of the user data. Reset Total Impressions Resets the current cumulative number of pages for a selected user, returning it to zero. Reset Resets the current cumulative number of pages for users.
15 Tools Total Impressions Resets all accounting data for all users including the system administrator. The number of pages is also reset to 0. All Authorization Groups Delinks users from authorization groups, and links those users to the default authorization group. Meter (Print Jobs) Resets all printer auditron, and deletes automatically registered job owner names. The number of pages printed is also reset to 0.
Accounting ColorTrack Accounting is carried out based on the user information and account information pre registered on the machine. Auditron Mode Allows you to set whether or not to enable the Auditron feature for the following services: • Copy • Fax • Store to Folder • E-mail • Scan to PC • Store to USB • Store & Send Link • Media Print - Text • Media Print - Photos • Print Note • The services displayed on the screen vary depending on the machine configuration.
15 Tools Show As you enter the user ID, the characters are echoed on the screen in the normal way. Hide As you enter the user ID, the character string is hidden as a row of asterisks (*****). Alternative Name for Account ID If required, you can change the indication "Account ID" on the [Login] screen that appears when the button on the control panel or the login information field on the touch screen is pressed to another name such as "Account Name" or "Number".
Accounting Charge Rate per Unit 2 3 4 5 This is a communication charge per unit. You can set a value from 0.1 to 255.9 seconds in 0.1 second increments. Select [Change Rate per Unit]. Select [Change Settings]. Enter an amount with the keyboard displayed on the screen or the numeric keypad. Select [Save]. Accounting/Billing Device Settings You can configure the accounting or billing device settings.
15 Tools Job with Insufficient Credit The feature is effective for the Copy, Print, and Scan services. Select the operation of the machine when the amount remaining in the accounting/billing device becomes insufficient. Select from [Delete Job Immediately] and [Hold Job]. This feature is available for accounting/billing devices other than Card Activated Cumulative and Smart Card Reader. Charge Print Jobs The feature is effective for the Print service. Select how the print job performed is charged.
Authentication/Security Settings Authentication/Security Settings In [Authentication/Security Settings], you can configure the registration and authentication of a user and security settings. For more information about the feature, refer to "Authentication and Accounting Features" (P.477). The following shows the reference section for each setting. System Administrator Settings ............................................................................................... 407 Authentication...............
15 Tools 1 2 3 Select [System Administrator's Passcode]. Select [New Passcode]. Enter a new passcode (4 to 12 digits) using the keyboard displayed, and then select [Save]. Note • If no passcode is set, leave the text boxes blank and select [Save]. 4 Select [Retype Passcode], enter the same passcode, and then select [Save]. 5 6 Select [Save]. A confirmation window appears. Select [Yes] to confirm your entry. Authentication In [Authentication], you can set the following items.
Authentication/Security Settings • When a guest user is permitted to use the machine, access restriction for each service cannot be specified for the guest user. If you want to restrict a guest user to use the machine, refer to "Guest User" (P.411). Device Access Allows you to restrict buttons operation on the control panel of the machine. Select [Unlocked] or [Locked]. Service Access Allows you to restrict access to each of the following services.
15 Tools • Print Restricts users to print jobs stored on the machine, such as the Secure Print and Sample Set jobs. This feature also restricts the submission of print jobs from a computer via a network. To use the Authentication feature, authentication information such as a user ID and passcode needs to be entered in a print driver. If authentication fails, the print data sent to the machine is saved in the machine or deleted according to the Charge Print settings.
Authentication/Security Settings User Details Setup Set the information required when carrying out authentication. Alternative Name for User ID If required, you can change the indication "UserID" on the [Login] screen that appears when the button on the control panel is pressed to another name such as "User Name" or "Number". The alias can be set to 1 to 15 single-byte characters. Note • The name changed is also printed in a report or a list.
15 Tools Smart Card Logout Timing Select the logout method for smart card authentication when a contactless smart card is used for authentication. When [Log Out when Card is Removed] is selected, you can logout from the machine by removing the smart card from the smart card reader. When [Log Out from Control Panel] is selected, you can logout by operating the touch screen or control panel.
Authentication/Security Settings The Charge Print feature prints the print jobs of authenticated users. But, using this feature, you can also temporarily store print jobs and print them later by operating the machine. If [Save as Charge Print Job] is selected, print jobs received are saved by a user ID for storage set in a print driver. The Private Charge Print feature stores jobs to the machine, using the login User ID or Sub User ID at print instruction.
15 Tools • Job Without User ID Set the processing to apply to jobs with no authentication user ID attached (such as print jobs sent from Dell Printer Configuration Web Tool or e-mail print). - To print jobs, select [Print Job]. - To save jobs as Charge Print, select [Save as Charge Print Job]. - To delete jobs, select [Delete Job].
Authentication/Security Settings Job Status Default You can hide active jobs, completed jobs, and job logs from unauthenticated users or nonjob owners, to protect privacy and prevent leakage of confidential information. Note • If you set to hide job details, you cannot stop or delete jobs you instructed. Therefore, you cannot cancel jobs in the case of operational error of copies or wrong transmission of faxes. Active Jobs View Select whether or not to hide active jobs from local users.
15 Tools • Change the system administrator's factory default passcode (1111). Register a new passcode of 7 characters or more (maximum 12 characters). Be careful not to register a passcode that can be easily assumed and not to store the registered passcode on a location that is easily accessible to other persons. Note • If the system administrator's user ID and passcode are forgotten, the machine configuration will not be able to recover in case of malfunction.
16 Dell Printer Configuration Web Tool Settings This chapter describes how to set up Dell Printer Configuration Web Tool. • Installation of Dell Printer Configuration Web Tool .....................................................418 • Starting Dell Printer Configuration Web Tool................................................................420 • Configuring Machine Settings Using Dell Printer Configuration Web Tool ............
16 Dell Printer Configuration Web Tool Settings Installation of Dell Printer Configuration Web Tool Dell Printer Configuration Web Tool provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment. Preparations Prepare a computer supporting the TCP/IP protocol to use Dell Printer Configuration Web Tool. Dell Printer Configuration Web Tool supports the following browsers: For Windows 8 • Microsoft® Internet Explorer® 10.
Installation of Dell Printer Configuration Web Tool Configuration on the Machine The following describes the configuration procedure for using Dell Printer Configuration Web Tool on the machine. 1 Display the [Tools] screen. 1) Press the button. 2) Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and then select [Enter].
16 Dell Printer Configuration Web Tool Settings Starting Dell Printer Configuration Web Tool To use Dell Printer Configuration Web Tool, perform the following procedure on your computer. When Login Type is selected on the machine, authentication is required to access the machine via a web browser. 1 2 Start a web browser. Enter the machine's IP address or the Internet address in the address box on the web browser, and press the key. • Example of the IP address entry http://192.0.2.
Configuring Machine Settings Using Dell Printer Configuration Web Tool Configuring Machine Settings Using Dell Printer Configuration Web Tool Dell Printer Configuration Web Tool enables you to change various settings on the machine from a computer. Note • Confirm that the port in use is enabled in [Properties] tab > [Connectivity] > [Port Settings] of Dell Printer Configuration Web Tool when an item that you want to set is not displayed.
16 Dell Printer Configuration Web Tool Settings Item How to Select Overview/Reference Dell Printer Configuration Web Tool Settings Select from [Properties] tab > [General Setup] Allows you to configure the display language of the Dell Printer Configuration Web Tool settings. Pool Server Settings Leave the default settings unchanged because a pool server is not available for the machine. Refer to "Job Flow Service Settings" (P.372).
Configuring Machine Settings Using Dell Printer Configuration Web Tool Item Audit Log How to Select Overview/Reference Select from [Properties] tab > [Security] Allows you to enable the Audit Log feature that logs the operation on the machine, and retrieve the audit log. Machine Digital Certificate Management Allows you to create a self-signed certificate and import a certificate to the machine. IPSec Refer to "Configuration of Encryption using IPSec" (P.468).
16 Dell Printer Configuration Web Tool Settings 424
17 Printer Environment Settings This chapter describes the settings to use the Print feature on the machine. • Print Overview .....................................................................................................................426 • Installation When Using USB Port ...................................................................................429 • Installation When Using TCP/IP (LPD/Port 9100)...........................................................
17 Printer Environment Settings Print Overview This machine can be set up as a local printer by directly connecting the machine to a computer using a USB interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network. Enable the necessary port using the control panel or Dell Printer Configuration Web Tool.
Print Overview Note • The machine does not support Remote Printer (RPrinter) mode. • You can use the machine as a printer in a NDPS environment by using a Novell® NDPS Gateway. To use the machine as a printer in a NDPS environment, you need to have the machine operating in a NetWare print environment beforehand, or enable LPD in advance and set it as a gateway destination in a Novell NDPS Gateway setup. Attributes, however, that can be set or obtained by NDPS are not supported.
17 Printer Environment Settings Supported Operating Systems Connection method Local connection Port USB 2.
Installation When Using USB Port Installation When Using USB Port This section describes how to install the machine using a USB interface. The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 429 Step 2 Configuration on the Machine ................................................................................... 429 Step 3 Configuration on the Computer............
17 Printer Environment Settings 5 Select [Close]. Note 6 • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the USB port is enabled. For information on how to print a configuration report, refer to "Printer Reports" (P.262). Step 3 Configuration on the Computer To print from the machine, you need to install a print driver on your computer.
Installation When Using TCP/IP (L PD/Port 9100) Installation When Using TCP/IP (LPD/Port 9100) This section describes how to install the machine using TCP/IP. The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 431 Step 2 Configuration on the Machine ...................................................................................
17 Printer Environment Settings 4 If the operating system on the client is Mac OS X 10.3.9 or later, enable the Bonjour port, and the Discovery feature that automatically detects printers on the IP network can be enabled. Note • To print from a printer detected by Bonjour, the LPD port must be enabled in advance. 1) Select [Connectivity & Network Setup]. 2) Select [Port Settings]. 3) Select [Bonjour], and then select [Change Settings]. 4) Select [Port Status], and then select [Change Settings].
Installation When Using TCP/IP (L PD/Port 9100) - IP Address - Subnet Mask - Gateway Address • IPv6 - Enable Manual Address - IP Address - Link-Local Address - Gateway Address • Domain Name • DNS Configuration - IPv4 - IPv6 • DHCP/DDNS • WINS Server • Port Number • TBCP Filter • Connection Time-Out • Maximum Number of Sessions Note • The Maximum Number of Sessions can be configured when the LPD port is enabled.
17 Printer Environment Settings Installation When Using NetWare This section describes how to install the machine using Netware. The following shows the reference section for each procedure. Step 1 Preparations ..................................................................................................................434 Step 2 Configuration on the Machine ....................................................................................434 Step 3 Configuration on the Computer .....................
Installation When Using NetWare 5 Print a configuration report to confirm that the NetWare port is enabled, and confirm the NetWare device name and the network address. For information on how to print a configuration report, refer to "Print Reports" (P.260). Using an LPD Port in NDPS 1 Display the [Tools] screen. 1) Press the button. 2) Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
17 Printer Environment Settings Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420).
Installation When Using Microsoft Network (SMB) Installation When Using Microsoft Network (SMB) This section describes how to install the machine using Microsoft Network (SMB). The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 437 Step 2 Configuration on the Machine ...................................................................................
17 Printer Environment Settings 3 Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required. For information on how to set an IP address, refer to "Protocol Settings" (P.328). 4 5 Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Installation When Using Internet Printing Protocol (IPP) Installation When Using Internet Printing Protocol (IPP) This section describes how to install the machine using Internet Printing Protocol (IPP). The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 439 Step 2 Configuration on the Machine .......................................................................
17 Printer Environment Settings 3 Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required. For information on how to set an IP address, refer to "Protocol Settings" (P.328). 4 5 Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Installation When Using EtherTalk Installation When Using EtherTalk This section describes how to install the machine using EtherTalk. The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 441 Step 2 Configuration on the Machine ................................................................................... 441 Step 3 Configuration on the Computer................
17 Printer Environment Settings Step 3 Configuration on the Computer To print from the machine, you need to install a print driver on your computer. For information on the supported operating systems, refer to "Supported Operating Systems" (P.428).
18 E-mail Environment Settings This chapter describes the settings to use various services via e-mail on the machine. • E-mail Overview ..................................................................................................................444 • Preparations .........................................................................................................................445 • Installation Procedures.............................................................................................
18 E-mail Environment Settings E-mail Overview The machine can send and receive e-mails. The following services and features are available using e-mail: • E-mail • Store & Send Link • Print E-mail • E-mail Notification (Consumable Status) • Job Completion Notice E-mail Scanned documents can be converted into electronic form and transmitted via e-mail.
Preparations Preparations The following items must be set to use the E-mail feature. Configuration on the Machine Item TCP/IP address Description E-mail Store & Send Link The TCP/IP address for the machine. E-mails are sent via TCP/ IP. O Subnet mask Required when the network is divided into subnets.
18 E-mail Environment Settings O: Required to be set Note ﾨ: Set as required -: Not required to be set X: Not supported • To transmit e-mails encrypted by S/MIME or with digital signatures attached, a certificate must be ready in advance. For more information on a certificate, refer to "Configuration of E-mail Encryption/ Digital Signature" (P.471). Configuration on the Server Note • Information on server settings, contact your System Administrator.
Installation Procedures Installation Procedures This section describes how to configure the machine to use the E-mail service. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP ........................................................................ 447 Step 2 Configuring E-mail Environment............................................................................... 448 Dell Printer Configuration Web Tool Setting Items ...............................
18 E-mail Environment Settings 5 Select [Close]. Note 6 • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly. For information on how to print a configuration report, refer to "Print Reports" (P.260).
Installation Procedures When [SMTP] is selected for [Protocol to Receive E-mail] Configure the SMTP server. For information on how to configure the SMTP server, refer to "SMTP Server Settings" (P.334). For information on how to set the machine's e-mail address when you receive e-mails via SMTP, refer to "Machine's E-mail Address/Host Name" (P.331). When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server.
18 E-mail Environment Settings Dell Printer Configuration Web Tool Setting Items You can configure the following setting items using Dell Printer Configuration Web Tool: For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420).
19 Scanner Environment Settings This chapter describes the settings to use the Scan services on the machine. • Scan Service Overview......................................................................................................452 • Configuration of Store to Folder .......................................................................................453 • Configuration of Scan to PC ..............................................................................................
19 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. The following scan services are available on the machine: • E-mail • Store to Folder • Scan to PC • Store to USB • Job Flow Scanning • Store & Send Link E-mail Scanned documents can be converted into electronic data and sent via e-mail. For information on e-mail environment settings, refer to "E-mail Environment Settings" (P.443).
Configuration of Store to Folder Configuration of Store to Folder This section describes configuration procedures to use the Store to Folder service on the machine. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP ........................................................................ 453 Step 2 Registering a Folder .....................................................................................................
19 Scanner Environment Settings 3 Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address. For information on how to set an IP address, refer to "Protocol Settings" (P.328).
Configuration of Scan to PC Configuration of Scan to PC This section describes how to configure the machine to use the Scan to PC service. The following shows the reference section for each procedure. Step 1 Preparations.................................................................................................................. 455 Step 2 Enabling Port and Setting up TCP/IP ........................................................................ 456 Step 3 Configuration on the Computer................
19 Scanner Environment Settings Step 2 Enabling Port and Setting up TCP/IP To use Scan to PC service, enable the port (SMB or FTP client) and set the IP address. The following describes the configuration procedures on the machine. Note 1 • You can configure the settings using Dell Printer Configuration Web Tool. For information on how to use Dell Printer Configuration Web Tool, refer to "Configuring Machine Settings Using Dell Printer Configuration Web Tool" (P.421). Display the [Tools] screen.
Configuration of Scan to PC 6 Print a configuration report to confirm that the SMB port or FTP client is enabled and that TCP/IP is set up correctly. For information on how to print a configuration report, refer to "Print Reports" (P.260). Step 3 Configuration on the Computer Create a destination folder on your computer. • Using FTP Create a destination folder on the server where you login and set write rights on the folder.
19 Scanner Environment Settings Configuration of Store to USB This section describes how to configure the machine to use the Store to USB service. The following shows the reference section for each procedure. Step 1 Available USB Memory Devices ..................................................................................458 Step 2 Dell Printer Configuration Web Tool Setting Items .................................................
Configuration of Job Flow Sheets Configuration of Job Flow Sheets This section describes how to configure the machine to use the Job Flow Sheets service. The following shows the reference section for each procedure. Step 1 Enabling Ports and Setting up TCP/IP....................................................................... 459 Step 2 Configuring the SNMP Port ....................................................................................... 460 Step 3 Configuration on the Computer...............
19 Scanner Environment Settings 4 Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the addresses. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address. For information on how to set an IP address, refer to "Protocol Settings" (P.328).
Configuration of Store & Send L ink Configuration of Store & Send Link This section describes how to configure the machine to use the Store & Send Link service. Note • When a user is notified by e-mail of a URL location to retrieve scanned data, the e-mail message is not encrypted, which enables the user to retrieve the data without password authentication.
19 Scanner Environment Settings Step 4 Dell Printer Configuration Web Tool Setting Items You can configure the following items using Dell Printer Configuration Web Tool: • URL File Expiration • Generation of URL Link • Maximum File Size • Subject • Message • Attachment • Device Information • Authenticated User For information on how to start Dell Printer Configuration Web Tool, refer to "Starting Dell Printer Configuration Web Tool" (P.420).
20 Encryption and Digital Signature Settings This chapter describes the settings to use the Encryption feature and the Digital Signature feature on the machine. • Encryption and Digital Signature Overview...................................................................464 • Configuration of HTTP Communications Encryption ....................................................466 • Configuration of Encryption using IPSec ........................................................................
20 Encryption and Digital Signature Settings Encryption and Digital Signature Overview Types of Certificate To use the Encryption feature and the Signature feature on the machine, a certificate is required. The following two types of device certificate can be used on the machine: • A self-signed certificate created by Dell Printer Configuration Web Tool (The valid period can be specified from 1 to 9,999 days.
Encryption and Digital Signature Overview Encrypting HTTP Communications from the Machine to a Remote Server (SSL/TLS Client) The SSL/TLS protocol is used to encrypt the HTTP communications between a remote server and the machine. No certificate is required in general. However, if a remote server is set to require an SSL client certificate, you can use a certificate issued by another CA.
20 Encryption and Digital Signature Settings Configuration of HTTP Communications Encryption This section describes the settings to encrypt HTTP communications. The following shows the reference section for each procedure. Step1 Configuration on the Machine .....................................................................................466 Step2 Configuration on the Computer ..................................................................................
Configuration of HTTP Communications Encryption 4) Click the [Create New Self Signed Certificate] button. 5) Set [Public Key Size] as necessary. 6) Set [Issuer] as necessary. 7) Set [Days of Validity] as necessary. 8) Click [Apply]. 9) Refresh the web browser. 3 Set up the SSL/TLS information. 1) Click [Security] to display the items in the folder. 2) Click [SSL/TLS Settings]. 3) Select the [Enabled] check box for [HTTP - SSL/TLS Communication]. 4) Set up [HTTP - SSL/TLS Communication Port Number].
20 Encryption and Digital Signature Settings Configuration of Encryption using IPSec This section describes how to encrypt communications using IPSec. When the IKE authentication method is set to [Authenticate by Preshared Key], skip step 1 "Import and Configuration of a Certificate" and go to step 2 "Configuration on the Machine (Configuration of IPSec)". For IKE authentication methods, refer to "IKE Authentication Method" (P.342). Step1 Import and Configuration of a Certificate...........................
Configuration of Encryption using IPSec 2 Import a certificate. Note • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. • If the certificate to be imported contains the V3 extension "keyUsage", "digitalSignature" must be asserted. 1) Click the [Properties] tab. 2) Click [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click [Upload Signed Certificate].
20 Encryption and Digital Signature Settings 8 Select [Close]. Step3 Configuration on the Computer The following describes the configuration procedures on the computer. Configure the following settings on the computer. • Create an IP security policy • Assign the IP security policy For details on the settings, refer to the help of the computer.
Configuration of E-mail Encryption/Digital Signature Configuration of E-mail Encryption/Digital Signature This section describes how to encrypt e-mails and how to attach a digital signature to e-mails. The following shows the reference section for each procedure. Step1 Configuration on the Machine .................................................................................... 471 Step2 Configuration on Sender and Recipient......................................................................
20 Encryption and Digital Signature Settings 2 Import a certificate. Note • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. 1) Click the [Properties] tab. 2) Confirm that [Machine's E-mail Address] of [Description] is entered. 3) Click [Security] to display the items in the folder. 4) Click [Machine Digital Certificate Management]. 5) Click [Upload Signed Certificate]. 6) Enter [Password].
Configuration of E-mail Encryption/Digital Signature • Certificate Auto Store Select whether to automatically store the certificate when receiving an e-mail with an S/MIME certificate attached from an address registered in the Address Book. • Receive Untrusted E-mail Set whether or not to receive untrusted e-mails such as an e-mail with expired certificate attached or no certificate attached.
20 Encryption and Digital Signature Settings When source is a computer and destination is the machine The device certificate of the machine must be registered on a computer. The registration of the personal certificate of a computer to the machine is not required.
Configuration of PDF/XPS Signature Configuration of PDF/XPS Signature This section describes the settings to send scanned documents in PDF or XPS format with a digital signature (PDF or XPS) attached. Note • XPS stands for XML Paper Specification. The following shows the reference section for each procedure. Installation Overview .............................................................................................................. 475 Step1 Configuration on the Machine ...........................
20 Encryption and Digital Signature Settings 2) Click [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click [Upload Signed Certificate]. 5) Enter [Password]. 6) Enter [Retype Password]. 7) Enter a file name you want to import or select a file to import from a dialog box displayed by clicking the [Browse] button, and then select [Save]. 8) Click the [Import] button. 9) Refresh the web browser. 3 Configure the certificate. 1) Click [Security].
21 Authentication and Accounting Features The machine provides the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. This chapter describes the settings to restrict the availability of services and to manage account usage on the machine. • Overview of Authentication and Accounting Feature ..................................................478 • Authentication..........................
21 Authentication and Accounting Features Overview of Authentication and Accounting Feature This section overviews the Authentication feature and the Accounting feature. The following shows the reference section for each feature. Overview of Authentication Feature.......................................................................................478 Overview of Accounting Feature.............................................................................................
Overview of Authentication and Accounting Feature Overview of Accounting Feature Accounting Type The machine supports the following types of account administration: Local Accounting, Network Accounting, and ColorTrack. For more information, refer to "Types of Account Administration" (P.482). Available Combinations of Login and Accounting Types You can select the Login and Accounting Types individually, but some combinations are not available.
21 Authentication and Accounting Features Authentication This section describes the Authentication feature used with the machine. User Types Managed by Authentication Feature...................................................................480 User Roles and Authorization Groups ....................................................................................480 Types of Authentication ..........................................................................................................
Authentication User Roles The following three user roles are available: User No special authority is given to this user role.
21 Authentication and Accounting Features Login to Local Accounts Login to Local Accounts uses the user information registered on the machine to manage authentication. A print job directly sent to the machine from a computer can be received on the machine after being authenticated through cross-checking process whereby the authentication information configured on the client's driver with the information registered on the machine. For information on driver settings, refer to the help of the driver.
Authentication Network Accounting Network Accounting performs account administration using user information managed by a remote service. In Network Accounting, the remote server collects job data stored on the machine and counts up the numbers of pages processed for each user. User information managed by the remote service is sent to be registered on the machine. When the user information on the remote service is updated, the updated information must be sent from the remote service to the machine.
21 Authentication and Accounting Features Services Controlled by Authentication This section describes the features that are controlled by the Authentication feature. The restricted features vary depending on how the machine is used. For information on the folder and job flow sheet restrictions when the Authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Folders" (P.489). Overview ...............................................................................................
Services Controlled by Authentication *3 : This feature stops machine operation when the number of pages specified in the account limit is processed. For more information, refer to "Change Account Limit" (P.400). When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Network Accounting] The following services are controlled.
21 Authentication and Accounting Features When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [ColorTrack] The following services are controlled.
Services Controlled by Authentication O :Available - :Not available *1 *2 *3 *4 : This column shows whether authentication is required for each service. "O" indicates that authentication is required. : The user ID of the card is checked against the user ID registered on the machine when a smart card reader is used. : You can select features available for each user. For more information, refer to "Change Account Limit" (P.400).
21 Authentication and Accounting Features Authentication *1 Services Restrictions per user Account Limit Per-user Usage Count User ID Card Feature restrictions Charge Print, Private Charge Print O O*4 O - - Scan O O O - - Fax - O O - - Direct Fax -*5 - - - - Report/List - O - - - O :Available - :Not available *1 : This column shows whether authentication is required for each service. "O" indicates that authentication is required.
Authentication for Job Flow Sheets and Folders Authentication for Job Flow Sheets and Folders This section describes the restrictions of job flows, folders, and job flow sheets and folder links when the Authentication feature is enabled. Overview .................................................................................................................................. 489 When the Authentication Feature is Disabled .....................................................................
21 Authentication and Accounting Features When the Authentication feature is disabled, any machine user can use this type of job flow sheet. When the Authentication feature is enabled, any login user can use the job flow sheet. Only the system administrator, however, can change its settings. To create administrator shared job flow sheets, you must press the button and operate the machine as the system administrator.
Authentication for Job Flow Sheets and Folders To create an administrator shared folder, you must press the button and operate the machine as the system administrator. The available operations for folders vary depending on whether the Authentication feature is enabled or disabled.
21 Authentication and Accounting Features [Create Folder] screen / [Send from Folder] screen The following table describes the operations that can be performed on the [Create Folder] screen under [Setup] or on the [Send from Folder] screen.
Authentication for Job Flow Sheets and Folders When the Authentication feature is disabled, the relationships between users and folders are as follows.
21 Authentication and Accounting Features When the Authentication Feature is Enabled Available Job Flow Sheet Operations If you change the authentication setting from "disabled" to "enabled", delete all existing general shared and folder job flow sheets, and create personal job flow sheets. When the Authentication feature is enabled, the relationships between users and job flows are as follows. The same operations can be used on [Create Folder] under the [Setup] and [Create Job Flow Sheet] screens.
Authentication for Job Flow Sheets and Folders Available Folder Operations If you change the authentication setting from "disabled" to "enabled", delete all existing general shared folders, and create personal folders. When the Authentication feature is enabled, the relationships between users and job flows are as follows. For information on the Authentication feature, refer to "Overview of Authentication Feature" (P.478).
21 Authentication and Accounting Features Linking Job Flow Sheets and Folders When the Authentication feature is enabled, the relationships between users and folders are as follows. For information on the Authentication feature, refer to "Overview of Authentication Feature" (P.478).
Jobs Manageable by Account Administration Jobs Manageable by Account Administration This section describes the information that can be managed for the jobs for each service.
21 Authentication and Accounting Features Fax You can manage the following fax job information using the Accounting feature: Services (Jobs) Authentic ation Target User Managed Items Send as Fax Automatic Send Required Login user Transmissions/pages, charging units Manual Send (Call-in, Callout) Required Login user Transmissions/pages, charging units Receive Fax/Print Fax Automatic Reception/Print Not required Fax reception Receptions/pages, charging units, printed pages/number of sheets
Jobs Manageable by Account Administration Billing for Fax Jobs Fax jobs are not billed for the following communications: • When dialing a fax number using the numeric keypad or the On-hook/Off-hook feature. • When using an address number in which the billing data is not registered. • Manual Receive, Manual Send, or Manual Polling is used. • When a phone conversation took place, including the one before a transmission.
21 Authentication and Accounting Features Configuration for Authentication This section describes the settings to use the Authentication feature on the machine. The following shows the reference section for each procedure. Enabling Authentication .........................................................................................................500 Changing the Default Authorization Group Settings............................................................503 Creating an Authorization Group ..........
Configuration for Authentication 9 10 Select [Service Access]. 11 12 After you finish settings for each feature, select [Close]. 13 Select [Passcode Entry from Control Panel] under [Passcode Policy]. Select [On] to prompt users to enter their passcode, or select [Off] if the passcode entry is not required, and then select [Save] and then [Close]. 14 15 16 17 18 Select [Create/View User Accounts].
21 Authentication and Accounting Features 8 9 10 11 Select [Yes]. 12 13 14 15 16 Select [Close] repeatedly until the [Tools] screen is displayed. Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save]. Select [System Settings]. Select [Connectivity & Network Setup]. Select [Remote Authentication/Directory Service].
Configuration for Authentication Changing the Default Authorization Group Settings Perform the following procedures to change the settings of the default authentication group. The settings changed here will be used as the default value of the authorization group for a created user. 1 2 Press the button. Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
21 Authentication and Accounting Features 10 11 504 Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Configuration for Account Administration Configuration for Account Administration This section describes the settings to use the Accounting feature on the machine. The following shows the reference section for each procedure. Step 1 Selecting an Accounting Type .................................................................................... 505 Step 2 Registering User Information......................................................................................
21 Authentication and Accounting Features 6 7 8 9 Select [], and then select [Create/Delete]. Enter a User ID and select [Save]. Select [Account Limit]. Configure the [Account Limit] and [Feature Access] settings for each service, and then select [Save]. For more information, refer to "Change Account Limit" (P.400). 10 If necessary, select a user role and an authorization group for the user under [User Role], and then select [Save].
User Authentication Operations User Authentication Operations The machine has the Authentication feature to restrict the services available. This section describes the authentication method to use the restricted services. The following shows the reference section for each procedure. Authenticating Login Users .................................................................................................... 507 Changing Passcode..............................................................................
21 Authentication and Accounting Features • When you select [Log Out when Card is Removed], the user is authenticated while the smart card is being touched to the smart card reader. • When you select [Log Out from Control Panel], the user can log out by using the same log out method as using the control panel. Changing Passcode You can change the passcode to use for user authentication. Change the passcode by following the steps in this section.
22 Problem Solving This chapter describes solutions to various problems you may have with the machine. • Troubleshooting...................................................................................................................510 • Machine Trouble .................................................................................................................511 • Image Quality Trouble ........................................................................................................
22 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work properly. Action Refer to "Machine Trouble" (P.511). Yes No A message is displayed. No Cause Yes Has a paper or document jam occurred? Action For information on paper jams, refer to "Paper Jams" (P.617). For information on document jams, refer to "Document Jams" (P.624).
Machine Trouble Machine Trouble Before you conclude that the machine is defective, check the machine status again. Symptom The machine is not powered on. Cause Is the main power and power switched on? Remedy Switch the main power and power on. Refer to "Product Overview" (P.29). Is the power cord plugged into Switch the main power and power off, and then firmly plug the power cord into the the power outlet? connector of the machine and power outlet.
22 Problem Solving Symptom Cause Unable to print, or Is a message displayed on the unable to copy. touch screen? Remedy Follow the instructions displayed to resolve the problem. Is the memory capacity insufficient? Perform one of the following: • Set [Image Quality] to [Standard] in the print driver, or try printing again by setting [Print Page Mode] to [On]. • Set the status of the unused ports to [Disabled].
Machine Trouble Symptom Unable to copy with the specified size. Cause Is the document glass or the document cover dirty? Remedy Clean the document glass and the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.246). Is the document a transparent type such as a transparency film? Place the document on the document glass, and place a white sheet on top of the document when copying. Is the document in the correct Load the document correctly.
22 Problem Solving Symptom Paper is often jammed or wrinkled. Cause Remedy Is the paper loaded correctly in the tray? Load the paper correctly. Is the paper tray inserted correctly? Firmly push in the paper tray until it stops to insert it correctly. Refer to "Loading Paper" (P.207). Refer to "Loading Paper" (P.207). Is the paper damp? Replace the paper with new one. Refer to "Loading Paper" (P.207). Is the paper curled? Turn over the paper in the tray, or replace the paper with new one.
Machine Trouble Symptom Documents are often jammed. Cause Remedy Are suitable types of documents being used? Correctly load documents suitable for the document feeder. Are you trying to use irregular shaped documents, business cards, transparencies, or thin documents? Refer to "Copying Procedure" (P.50). Are you trying to use documents with sticky tags, paper clips or adhesive tape? Remove sticky tags, paper clips or adhesive tape from the document before copying.
22 Problem Solving Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact Customer Support at dell.com/contactdell. Symptom The copy is dirty. Cause Is the document glass or the document cover dirty? Remedy Clean the document glass and the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.246).
Image Quality Trouble Symptom Part of the image is missing on the copy. Cause Is the paper damp? Remedy If the paper is damp, the copy image may be partially missing or unclear. Replace the paper with new one. Refer to "Loading Paper" (P.207). Is folded or wrinkled paper included in the tray? Remove the unsuitable paper or replace all of the paper with new one. Refer to "Loading Paper" (P.207). The copy has a stripe pattern.
22 Problem Solving Symptom Black or colored lines are printed. Dirt appears at equal intervals. Cause Remedy The drum cartridge has deteriorated or is damaged. Replace the drum cartridge with a new one. The machine interior (laser scanners) is dirty. Clean the machine interior. The constant velocity transport glass on the document feeder is dirty. Clean the constant velocity transport glass. The paper path is dirty. Print a few pages to remove the dirt.
Image Quality Trouble Symptom The entire paper area is printed black. Nothing is printed. White areas or white or colored stripes appear. Cause Remedy The drum cartridge has deteriorated or is damaged. Replace the drum cartridge with a new one. High-voltage power supply may have malfunctioned. Contact Customer Support at dell.com/contactdell. Two or more sheets of paper are being fed simultaneously (double-feed). Fan the paper well and load it again. No toner remains in the toner cartridge.
22 Problem Solving Symptom Text is blurred. Cause Remedy The paper is unsuitable. Replace the paper with new one. Paper has been added to the paper loaded. Refer to "Loading Paper" (P.207). The paper is damp. White or color patches appear vertically. The drum cartridge has deteriorated or is damaged. Replace the drum cartridge with a new one. No toner remains in the toner cartridge. Replace the toner cartridge with a new one. The machine interior (laser scanners) may be soiled.
Trouble during Copying Trouble during Copying This section describes how to resolve copy problems. Unable to Copy If you cannot copy a document, identify the symptom in the following table to perform the remedy. Symptom The document is not correctly fed from the document feeder. Cause The document is too small. Remedy The minimum size of document that can be loaded on the document feeder is 139.7 x 210 mm (A5, A5 , 5.5 x 8.5, 5.5 x 8.5 ). Refer to "Copying Procedure" (P.50).
22 Problem Solving The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom The copy is dirty. Cause The document glass or the document cover is soiled. Remedy Clean the document glass or the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.246). The copy is too dark or light. The color of the document and of the copy differ.
Trouble during Copying Symptom Part of the image is missing on the copy. Cause The paper is damp. Remedy If the paper is damp, the copy image may be partially missing or unclear. Replace the paper with new one. Refer to "Loading Paper" (P.207). Folded or wrinkled paper is included in the tray. Remove the unsuitable paper or replace all of the paper with new one. Refer to "Loading Paper" (P.207). The copy has a stripe pattern. The document is pasted or folded.
22 Problem Solving Symptom Unable to copy in color. Cause [Output Color] is set to [Black & White]. Remedy Set [Output Color] to [Auto Detect] or [Color]. Refer to "Output Color (Selecting the Color for Copying)" (P.70). The document edges are missing on the copy. The document is larger than the printable area. Adjust [Reduce / Enlarge] to copy the document smaller. Outputs are not stapled. The Finisher is not attached. The Finisher is required to staple.
Trouble during Printing Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to perform the remedy. Symptom Data remains in the printer icon. Cause Remedy The machine is not powered on. Switch the main power and power on. The network cable is disconnected from the computer. Connect the network cable to the computer. The network cable is disconnected from the machine.
22 Problem Solving The Print Result is Not What was Expected If the print result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Cannot print in color. [Output Color] is set to [Black & White]. Set [Output Color] to [Auto Detect] or [Color]. Outputs are not stapled. The Finisher is not installed. The Finisher is required to staple. Install the Finisher, or change the print option settings to cancel stapling.
Trouble during Printing Symptom Cause Remedy The print color differs from before. The color calibration is incorrect. Execute auto calibration. Black lines are printed. The job is output from a print driver for another machine. Output the job from a print driver for the machine to be used for printing. Refer to "Executing Calibration" (P.248).
22 Problem Solving Trouble during Faxing This section describes how to resolve fax problems. • An optional component is required to use the Fax features. For more information, contact Customer Support at dell.com/contactdell. Note Sending Problems If you cannot send a fax, identify the symptom in the following table to perform the remedy. Symptom 528 Cause Remedy A Transmission Report - Job Undelivered is output. The fax was not sent because of an error.
Trouble during Faxing Symptom Unable to communicate (general fax) Cause Remedy When calling from an abbreviated telephone number, an external access number is appended. When calling from an abbreviated telephone number to an external line, an external access number such as "0" may be registered for the abbreviated telephone number. Confirm the telephone number of the receiver on the Transmission Report - Job Undelivered.
22 Problem Solving Receiving Problems If you cannot receive a fax, identify the symptom in the following table to perform the remedy. Symptom Unable to communicate (general fax) Cause Remedy The phone line is not connected correctly. The machine is equipped with connectors to which to connect phone lines. Communication is enabled only when the phone line is connected to the correct connector. When the cable connection is correct, the On-hook feature allows you to call via general lines.
Trouble during Faxing Symptom The image quality is poor. Cause The drum cartridge is damaged. Remedy Copy a document. If the image quality is poor, replace the drum cartridge with a new one. Refer to "Replacing Drum Cartridges C, M, Y, or K" (P.223). The document glass of the sender's machine is dirty. The resolution setting on the sender's machine is too low. The one-page document is received split into multiple pages. When scanned on the sender's machine, the document was enlarged for some reason.
22 Problem Solving Trouble during Scanning This section describes how to resolve scan problems. Unable to Scan with the Machine If you cannot scan with the machine, identify the symptom in the following table to perform the remedy. Symptom The document is not correctly fed from the document feeder. Cause The document is too small. Remedy The minimum size of the document that can be loaded on the document feeder is A5. Refer to "Scanning Procedure" (P.134). The document type is unsuitable.
Trouble during Scanning Symptom Unable to open a folder. Cause The folder is unregistered. Remedy Register the folder. Refer to "Create Folder" (P.381). The folder passcode has been forgotten. The passcode cannot be retrieved. Set the passcode to [Off], and then set the passcode again. Refer to "Create Folder" (P.381). Unable to import The scan driver is not data from the installed. scanner because of a TWAIN transmission error. Operation terminates during scanning. The file size is too large.
22 Problem Solving Unable to Send a Scanned Document over the Network (FTP/SMB) If you cannot send a scanned document over the network, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Report - Job Undelivered is output. Unable to transmit because of the error. Check the Transmission Results in the Transmission Report - Job Undelivered. If a status code is displayed, refer to "Status Code" (P.553). Unable to send data over the network.
Trouble during Scanning Unable to Send E-mail If you cannot send a scanned document using the E-mail feature, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Report - Job Undelivered is output. Unable to transmit because of an error. Check the Transmission Results in the Transmission Report - Job Undelivered. If a status code is displayed, refer to "Status Code" (P.553). Unable to send e mail. The mail address is incorrect.
22 Problem Solving Symptom The image is not the desired size. Cause The document glass or the document cover is dirty. Remedy Clean the document glass or the document cover. Refer to "Cleaning Document Cover and Document Glass" (P.246). The document is a transparent type such as a transparency film. Place a white sheet of paper on top of the document when scanning. The document is misaligned. Load the document correctly. Refer to "Scanning Procedure" (P.134).
Network-related Problems Network-related Problems This section describes how to resolve network related problems. When using SMB When SMB is used, identify the symptom in the following table to perform the remedy. When you cannot communicate with the machine Cause Check point Remedy The computer and the machine are using different protocols.
22 Problem Solving When you cannot print Cause Check point Remedy The machine is processing a print job from a different computer. (When [SMB (Spool)] is set to [Off]) Confirm whether the machine is processing a print job. (A write error dialog is displayed to indicate that there is no room to store your print job.) Wait until the machine completes processing the print job, or change the machine setting to the [Spool] mode. The connections to the machine exceeded the maximum number allowed.
Network-related Problems When using NetWare The possible causes, check points, and remedies for problems when using NetWare are as follows: When you cannot print Cause Check point Remedy Network equipment, such as hubs, does not support automatic frame type detection. Confirm whether the data link indicator of the network equipment port to which the machine is connected is lit. Confirm whether the frame types used by the file servers on the network are standardized.
22 Problem Solving Cause Check point Print data format and the print environment settings on the computer do not match. - If the computer is running on Windows, set it not to output Ctrl-D. The number of print queues set for the machine exceeds the maximum number allowed. Use NWADMIN from a computer to check on the print queue list of [Assignment] for the machine whether the desired print queue is assigned.* Re-send the print data to the print queue which is assigned to the machine.
Network-related Problems Cause Check point Remedy The context is not set. Print Configuration Report to confirm whether the context is specified. Set the context. Connected to a different printer object. Use NWADMIN from a computer to confirm, on the layout information of the print server, whether the correct object is assigned.* Use the Driver CD Kit from a computer to correctly set the file server name/tree name/ context/active mode. The NetWare port on the machine is not activated.
22 Problem Solving When no notification is received The possible causes, check points, and remedies when a computer that instructed a print job does not receive notification are as follows: When the printing problems are not notified Cause The user is not listed on the print server notification recipient list. Check point Use PCONSOLE on the computer to confirm whether the job user or user's group is registered under [Print Server Information] > [Printer] > [Printer xxx Environment Settings] > [Notify].
Network-related Problems When using TCP/IP The possible causes, check points, and remedies when using TCP/IP (LPD) are as follows. Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012 When you cannot print Cause Check point Remedy The IP address is incorrect. Request your network administrator to check the machine's IP address. Set a correct IP address on the machine.
22 Problem Solving Mac OS X 10.5/10.6/10.7/10.8 When you cannot print Cause Check point Remedy The LPD port is not activated. Confirm whether the LPD port is activated. When printing with a printer detected by using Bonjour, Select the [Enabled] check box of [LPD] to activate the port. When using EtherTalk The possible symptoms, causes, and remedies for problems when using EtherTalk are as follows: Cause 544 Check point Remedy Documents are printed by another machine.
Network-related Problems Dell Printer Configuration Web Tool Problems The possible symptoms and remedies for problems when using Dell Printer Configuration Web Tool are as follows: Symptom Cannot connect to Dell Printer Configuration Web Tool. Remedy Is the machine working properly? Check whether the machine is turned on. Is Internet Services (HTTP) port activated? Print Configuration Report to confirm. Is the Internet address correctly entered? Confirm the Internet address again.
22 Problem Solving E-mail Features Problems The possible symptoms and remedies for problems when using E-mail Notification Service, the Print E-mail feature, and the E-mail service as follows: Symptom Remedy Cannot receive e-mail (Print E Is the e-mail address for the machine configured? mail).
Network-related Problems Internet/Intranet Connection Problems The possible causes and remedies for problems when connecting to the Internet or intranet are as follows: When connection to the Internet/Intranet fails Cause Remedy The Authentication feature used on the remote server is not supported by the machine. Only Basic Authentication is supported by the machine. The machine does not support NTLM/digest. For security purposes, change to the Authentication feature using SSL.
22 Problem Solving Cause Cannot access the proxy server, firewall, or Web server as a result of access control. Remedy The following types of access control are used. Confirm the configured access control. • Address (port) restriction • SSL restriction • User access restriction (including access right levels) • Content block • Scheme restriction (cannot use HTTP etc.) • Transfer data size restriction • Method restriction (cannot use POST etc.
Network-related Problems Unable to connect using an IPv6 address Symptom Remedy You cannot connect to the machine with the link-local address. When you specify the machine's link-local address, a scope ID must be appended to the address.
22 Problem Solving Unable to scan using an IPv6 address Symptom Remedy When the machine is configured with only a linklocal address, file transfer fails. Assign a global address to the machine. When you specify the computer name on a storage destination server of the Scan to PC (SMB) service in an IPv6 environment without a DNS server, scan data cannot be transferred. Scan data cannot be transferred with SMB if a destination server is specified using the computer name.
Media Print - Text Trouble Media Print - Text Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Text are as follows. Symptom [Media Print Text] is not displayed on the [Home] screen. Cause [Media Print] in Dell Printer Configuration Web Tool is not checked. Remedy Check [Media Print] in Dell Printer Configuration Web Tool to enable the service.
22 Problem Solving Media Print - Photos Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Photos are as follows: Symptom A blank sheet of paper is output. Cause Remedy Files that cannot be printed (image files in other than DCF1.0 format) are included among the files specified for printing. Files that cannot be printed (image files in other than DCF1.0 format) are not printed with index printing.
Status Code Status Code This section describes status codes. An error message and status code (***-***) are displayed if printing terminated abnormally because of an error, or a malfunction occurred in the machine. For faxing, a status code is also displayed on an Activity Report and a Transmission Report Job Undelivered. Refer to the status codes in the following table to resolve problems.
22 Problem Solving Status Code 003-702 Cause and Remedy [Cause] You tried to copy sides 1 and 2 of a document simultaneously specifying different Reduce/Enlarge ratio for each side. [Remedy] Specify the same Reduce/Enlarge ratio for both sides. 003-750 [Cause] Unable to store any documents using the 2 Sided Book Copying feature. [Remedy] Check the 2 Sided Book Copying settings. Refer to "Layout Adjustment" (P.83).
Status Code Status Code 010-311 Cause and Remedy [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell.
22 Problem Solving Status Code Cause and Remedy 012-310 012-311 012-312 012-313 012-314 012-315 012-316 012-317 012-349 012-350 012-353 012-370 012-373 012-374 012-381 [Cause] 016-210 016-211 016-212 016-213 016-214 016-215 016-216 016-217 016-218 016-219 [Cause] Finisher malfunction [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Status Code Status Code 016-240 Cause and Remedy [Cause] An error occurred in the document feeder. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
22 Problem Solving Status Code Cause and Remedy 016-372 016-373 016-374 016-375 016-376 016-377 016-378 016-379 016-380 016-381 016-382 [Cause] 016-400 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. The user name or password for 802.1x authentication does not match.
Status Code Status Code 016-450 Cause and Remedy [Cause] The SMB host name already exists. [Remedy] Change the host name. Refer to "Host Name" (P.332). 016-453 [Cause] Updating of the IPv6 address and host name for the DNS server failed. [Remedy] Check whether the IP address of the DNS server is set correctly. 016-454 [Cause] Unable to retrieve the IP address from DNS. [Remedy] Confirm the DNS configuration and IP address retrieve setting. Refer to "Protocol Settings" (P.328).
22 Problem Solving Status Code 016-515 Cause and Remedy [Cause] There was insufficient memory during processing of an XPS document. [Remedy] Take one of the following measures: • Set [Image Quality] to [Standard] • Print using the print driver (PCL, etc.) from XPS Document Viewer. Note • XPS stands for XML Paper Specification. For more information on [Image Options], refer to the help of the print driver.
Status Code Status Code 016-528 Cause and Remedy [Cause] You are logged out of the smart card authentication mode while scanning the data with a digital signature. [Remedy] Log in to the machine with the smart card, and then execute the operation again. 016-529 [Cause] An error occurred when connecting to the Remote Download server. There was no response from the server within the specified time (45 seconds). [Remedy] Confirm the network connection.
22 Problem Solving Status Code 016-569 Cause and Remedy [Cause] Authentication Agent error [Remedy] Contact Customer Support at dell.com/contactdell. 016-574 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because the host or server name of the FTP server could not be resolved when accessing the DNS server. [Remedy] Confirm the connection to the DNS server. Check whether the FTP server name is registered correctly on the DNS server.
Status Code Status Code 016-583 Cause and Remedy [Cause] Failed to create the lock directory in the FTP server while transferring data using FTP of the Scan to PC service. [Remedy] Take one of the following measures: • If the lock directory (*.LCK) exists in the destination, delete it manually, and then execute the operation again. • Check whether the specified name is available in the save location. • Confirm that the specified name is not duplicated in the save location.
22 Problem Solving Status Code 016-596 Cause and Remedy [Cause] The machine failed to transfer data using FTP of the Scan to PC service because a network error occurred. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 016-597 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because a network error occurred.
Status Code Status Code 016-709 Cause and Remedy [Cause] An error occurred during print processing. [Remedy] Contact Customer Support at dell.com/contactdell. 016-711 [Cause] The upper limit for the e-mail size has been exceeded. [Remedy] Take one of the following measures, and then try sending the mail again. • Reduce the number of pages of the document. • Lower the resolution with [Resolution]. • Reduce the magnification with [Reduce / Enlarge].
22 Problem Solving Status Code 016-722 Cause and Remedy [Cause] The specified staple position is not supported by the machine, or the paper size specified is not supported by the finisher. [Remedy] Confirm the staple position and the paper size, and try printing again. 016-725 [Cause] A scanned document stored in a folder was to be sent by fax using the Job Flow feature, but the file in the folder could not be converted to fax data. [Remedy] Do not use the Job Flow feature.
Status Code Status Code 016-748 Cause and Remedy [Cause] Unable to print because of insufficient hard disk space. [Remedy] Reduce the number of print pages by dividing the print data or by printing one copy at a time when printing multiple copies. 016-749 [Cause] The printer language received from the print driver is unsupported by this machine. [Remedy] Use the machine's print driver for printing. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
22 Problem Solving Status Code 016-760 Cause and Remedy [Cause] An error occurred during PostScript processing. [Remedy] Take one of the following measures: • Set [Image Quality] to [High Speed]. • Increase PostScript memory. For more information on [Image Quality], refer to the help of the print driver. For more information on memory, refer to "Allocate Memory" (P.345). 016-761 [Cause] An error occurred during image processing.
Status Code Status Code 016-776 Cause and Remedy [Cause] An error occurred during image conversion processing. [Remedy] For errors occurring when forwarding with Store to Folder: The image conversion processing for the part of the data may be completed. Retrieve each converted page from the folder using Dell Printer Configuration Web Tool. For more information, refer to "Configuring Machine Settings Using Dell Printer Configuration Web Tool" (P.421).
22 Problem Solving Status Code 016-788 Cause and Remedy [Cause] Failed to retrieve a file from the Web browser. [Remedy] Take one of the following measures, and then execute the operation again: • Reload the browser page. • Restart the browser. • Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. 016-790 [Cause] Unable to send an e-mail with Split Send because of exceeding the maximum number of splits allowed.
Status Code Status Code 017-714 Cause and Remedy [Cause] SSL connection to the SMTP server failed. [Remedy] Confirm whether the SMTP server supports SSL connection. If the server supports it, check the port number of the SMTP server. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 017-715 [Cause] SMTP server SSL authentication error. The server certificate is invalid. [Remedy] Use the valid SSL server certificate of the SMTP server.
22 Problem Solving Status Code Cause and Remedy 018-503 018-504 [Cause] 018-505 [Cause] Communications with the CA server set in the machine failed. [Remedy] Execute the authentication operation again. Failed to log into the destination computer while transferring data using SMB of the Scan to PC service. [Remedy] Check whether the user name and password of the SMTP server registered in the machine is correct. Note • The password cannot be confirmed.
Status Code Status Code 018-543 Cause and Remedy [Cause] Probable causes are as follows: 1)The machine failed to transfer data using SMB of the Scan to PC service because the specified shared name does not exist. 2)The machine failed to transfer data using SMB of the Scan to PC service because Invalid characters are used in the specified shared name.
22 Problem Solving Status Code 018-560 Cause and Remedy [Cause] A user authentication error occurred. (Received HTTP Status 401). [Remedy] Check the followings: • The destination HTTP server for the scanned document is accessible by PC. • Login name • Login password • The HTTP server name • The HTTP server path name 018-561 [Cause] The hostname or the script storage location is not correct. (Received HTTP Status 404).
Status Code Status Code 018-568 Cause and Remedy [Cause] An SSL/TLS connection error occurred. [Remedy] Check the followings: • The destination HTTP server for the scanned document is accessible by PC. • SSL settings for the HTTP server is correct. • The HTTP server name • The HTTP server path name 018-569 [Cause] The SSL server certificate may have a problem. [Remedy] 1)Check whether the destination HTTP server for the scanned document is accessible by PC.
22 Problem Solving Status Code 018-579 Cause and Remedy [Cause] The hard disk on the NetWare server may be full. [Remedy] Check the followings: • The NetWare server is accessible by PC • The free space of the server to store data Run DSREPAIR at the server console on the NetWare server. 018-580 [Cause] The specified volume name does not exist on the NetWare server.
Status Code Status Code Cause and Remedy 018-585 [Cause] The followings may be the cause: • The specified folder or file is in use by another user • Made a delete request to the directories or files though some of them are in use by another user • Made a delete request to the directories or files though all of them are in use by another user [Remedy] 1)Check whether the NetWare server is accessible by PC. 2)Check the status of use of the other users.
22 Problem Solving Status Code 018-595 Cause and Remedy [Cause] Multiple entries containing the same smart card information were detected in the database of the LDAP server. [Remedy] Correct the temporary user entries of the LDAP server so that they do not contain the same smart card information. 018-596 [Cause] An error occurred during LDAP server authentication. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell.
Status Code Status Code 018-709 Cause and Remedy [Cause] An error occurred for external access (Web Applications). [Remedy] Take one of the following measures depending on the setting: For IPv4 environment • Check the IPv4 address of the machine. • Confirm whether the network cable is connected correctly. • Check the address of the DHCP server. For IPv6 environment • Confirm whether the global address distributed from an IPv6 router is assigned to the IPv6 address of the machine.
22 Problem Solving Status Code 018-719 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "19" (constraint violation) for Address Book query. [Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the LDAP server status. 018-720 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
Status Code Status Code 018-736 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "36" (alias differencing problem) for Address Book query. [Remedy] The LDAP server has a name problem. Have your network administrator confirm the LDAP server status. 018-748 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
22 Problem Solving Status Code 018-765 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "65" (object class violation) for Address Book query. [Remedy] The LDAP server has an update problem. Have your network administrator confirm the LDAP server status. 018-766 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
Status Code Status Code 018-782 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "82" (program error or SASL authentication error) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. 018-783 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
22 Problem Solving Status Code 018-793 Cause and Remedy [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "93" (no results returned) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. 018-794 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
Status Code Status Code 021-500 Cause and Remedy [Cause] The following operation is performed when the Auditron mode for the Fax service is enabled. • While a Send Fax job is processing, another job that the Auditron mode is enabled starts. • While another job that the Auditron mode is enabled is processing, a Send Fax job starts. [Remedy] Wait for the active job finishes, and start the next job.
22 Problem Solving Status Code Cause and Remedy 024-340 024-341 024-342 024-343 024-345 024-346 024-347 024-348 024-349 024-350 024-351 024-352 024-353 024-354 024-355 024-356 024-357 024-358 024-359 024-360 024-361 024-362 024-363 024-364 024-365 024-366 024-367 024-368 024-370 024-371 024-372 024-373 024-375 024-376 [Cause] 024-701 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Status Code Status Code 024-747 Cause and Remedy [Cause] Incompatible print parameters are used. The combination of the specified features such as Document Size, Paper Size, Paper Tray, 2 sided printing, and Output Tray is incompatible. [Remedy] Confirm the print data, and try printing again. 024-748 [Cause] The number of digits specified in [Bates Stamp - Number of Digits] screen does not match the value specified in [Starting Number].
22 Problem Solving Status Code 026-711 Cause and Remedy [Cause] Exceeded the maximum size allowed for a multi-page file when scanning. [Remedy] Take one of the following measures: 1)Reduce the resolution (scan quality) of the scan parameters and execute the operation again. 2)Reduce the number of document pages and then execute the operation again. The maximum size is 2 GB for TIFF, XPS, and PDF. 026-712 Note • XPS stands for XML Paper Specification.
Status Code Status Code 027-400 Cause and Remedy [Cause] Communications with the machine failed. [Remedy] If other messages are displayed, confirm their content. If the control panel is being operated, terminate the operation. If remote access is being executed, wait until it completes. If the error still is not resolved, switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the problem persists, contact Customer Support at dell.
22 Problem Solving Status Code 027-513 Cause and Remedy [Cause] The machine failed to transfer data using SMB of the Scan to PC service because access to the SMB server was not permitted. When the server is Macintosh, a folder with the same name as the specified file name may exist on the server. [Remedy] Consult your system administrator for settings.
Status Code Status Code 027-519 Cause and Remedy [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the save location or file name specified for the scanned image had a problem. • The save location or the file name has a problem. • The specified save location does not exist on the server. • Invalid characters are used in the save location or the file name.
22 Problem Solving Status Code 027-525 Cause and Remedy [Cause] During forwarding using SMB of the Scan to PC service, a file could not be deleted from the SMB server because of one of the following reasons: • The file does not exist. • The file is opened. • The specified file name is being used as a directory. [Remedy] Check whether the file is not being used by another user at the specified save location.
Status Code Status Code 027-547 Cause and Remedy [Cause] SMB protocol error. An invalid character was detected in the specified domain name. [Remedy] If the error occurred during SMB authentication: Consult your network administrator for the domain name, and then set it correctly. Also, check whether the domain name set on the machine is correct.
22 Problem Solving Status Code 027-566 Cause and Remedy [Cause] SMB protocol error. SMB (TCP/IP) is not active. [Remedy] Confirm that SMB (TCP/IP) is active on the [Port Settings] screen of the [Properties] tab on Dell Printer Configuration Web Tool. 027-569 [Cause] The SMB (TCP/IP) port is not activated. [Remedy] Confirm that SMB (TCP/IP) is active on the [Port Settings] screen of the [Properties] tab on Dell Printer Configuration Web Tool.
Status Code Status Code 027-705 Cause and Remedy [Cause] The specified recipient's certificate has been revoked. [Remedy] Specify a valid certificate for the recipient. 027-706 [Cause] Unable to find the S/MIME certificate associated with the machine's e-mail address when sending e-mail. [Remedy] Import the S/MIME certificate corresponding to the mail address to the machine. 027-707 [Cause] The S/MIME certificate associated with the machine's e-mail address has expired when sending e-mail.
22 Problem Solving Status Code 027-728 Cause and Remedy [Cause] The number of files that are to be sent to external services exceeded the maximum number. [Remedy] Reduce the number of files, and send them again. 027-730 [Cause] The number of the document pages attached to the SMTP mail exceeds the maximum number of pages allowed for the Split Send feature. [Remedy] Increase the number of pages allowed for the Split Send feature, or reduce the number of the document pages.
Status Code Status Code 027-762 Cause and Remedy [Cause] An on-demand print job is sent to the machine using the Web Applications feature, however, the specified job ticket is invalid because of one of the following causes: • Abnormal change to the job ticket because of the machine software failure • Abnormal change to the job ticket because of a bug on the sender's remote server • Abnormal change to the job ticket because of network trouble • Intentional alteration to the job ticket [Remedy] Execute t
22 Problem Solving Status Code 027-779 Cause and Remedy [Cause] Failed to authenticate the SMTP server. [Remedy] Confirm the login name and password set to SMTP-AUTH. 027-796 [Cause] The received e-mail was discarded because no documents were attached to it. (The machine is set to print attached documents only.) [Remedy] To print the mail body or header information also, change settings in the [Properties] screen of Dell Printer Configuration Web Tool.
Status Code Status Code 033-505 Cause and Remedy [Cause] An error occurred during fax transmission. [Remedy] Confirm the recipient, and then execute the operation again. If receiving, ask the sender to send again. 033-506 [Cause] Communication was terminated at the recipient's machine. [Remedy] The job may have been canceled at the recipient. If the job was not canceled, check whether the other machine has a problem, and execute the operation again.
22 Problem Solving Status Code 033-521 Cause and Remedy [Cause] An error occurred during fax transmission. [Remedy] Confirm the condition of the machine (memory is full, paper has run out, or other conditions), and execute the operation again. 033-522 [Cause] An error occurred during fax transmission. [Remedy] Ask the sender to execute the operation again. 033-523 [Cause] The line (Channel 1) is not connected correctly.
Status Code Status Code 033-545 Cause and Remedy [Cause] The other machine may not be a facsimile. [Remedy] Check whether the other machine is a facsimile. 033-546 [Cause] A dial tone was not detected. [Remedy] Check whether the line is connected correctly. 033-547 [Cause] Communication was terminated by a cause such as pressing the button. [Remedy] No measure is required. 033-548 [Cause] Cannot transmit manually because a line is unavailable.
22 Problem Solving Status Code 033-564 Cause and Remedy [Cause] The machine was turned off during communication. [Remedy] Wait for a while, confirm the fax service settings and the fax number, and then send again if sending. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 033-565 [Cause] Cannot send because too many recipients are specified.
Status Code Status Code 033-716 Cause and Remedy [Cause] The folder specified from the sender's machine does not exist. [Remedy] Register the folder. Refer to "Create Folder" (P.381). 033-717 [Cause] The folder passcode specified from the sender's machine is incorrect. Or, the machine passcode for reception is incorrect. [Remedy] Inform the correct information to the sender's machine. 033-718 [Cause] Fax or polling documents do not exist in the folder specified from the sender's machine.
22 Problem Solving Status Code 033-740 Cause and Remedy [Cause] The printing of the received fax document was interrupted. [Remedy] No measure is required. 033-741 [Cause] An error occurred during fax transmission. [Remedy] Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. 033-742 [Cause] An error occurred during fax transmission.
Status Code Status Code Cause and Remedy 060-310 061-340 061-346 [Cause] 062-277 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. A communication error occurred between the document scanning unit and the document feeder. [Remedy] Contact Customer Support at dell.com/contactdell.
22 Problem Solving Status Code 091-316 Cause and Remedy [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. 092-316 [Cause] Temperature sensor of the machine detected abnormality. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Status Code Status Code 116-220 Cause and Remedy [Cause] Failed to enter the Download mode. [Remedy] Contact Customer Support at dell.com/contactdell. 116-310 116-311 116-312 116-313 116-314 116-315 116-316 116-317 116-318 116-319 116-320 116-321 116-322 116-323 116-324 116-325 116-328 116-329 116-330 116-331 116-332 116-333 116-334 116-336 116-337 116-338 [Cause] 116-340 116-341 [Cause] 116-342 [Cause] An error occurred.
22 Problem Solving Status Code Cause and Remedy 116-343 116-345 116-346 116-347 116-348 116-349 116-350 116-351 116-352 116-353 116-354 116-355 116-356 116-357 116-358 116-359 116-360 116-361 116-362 116-363 116-364 116-365 116-366 116-367 116-368 116-369 116-370 116-371 116-372 116-373 116-374 116-375 116-376 116-377 116-378 116-379 116-380 116-381 116-382 116-383 116-384 116-385 [Cause] 116-386 [Cause] An error occurred.
Status Code Status Code 116-387 Cause and Remedy [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. 116-390 [Cause] An error occurred in the machine. [Remedy] Follow the message displayed on the touch screen and initialize the memory of the machine.
22 Problem Solving Status Code 116-741 Cause and Remedy [Cause] The form cannot be registered because the number of the form registration exceeds the maximum number allowed. [Remedy] Delete unnecessary form. The maximum number allowed is 2048. 116-742 [Cause] The logo data cannot be registered because the number of the logo data registration exceeds the maximum number allowed. [Remedy] Delete unnecessary logo data.
Status Code Status Code Cause and Remedy 117-326 117-327 [Cause] 117-329 118-310 121-310 [Cause] 121-311 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. An error occurred in the machine.
22 Problem Solving Status Code 123-310 123-311 123-312 123-325 123-326 123-333 123-343 123-344 123-350 123-352 123-353 123-354 123-355 123-356 123-357 123-358 123-362 123-368 123-369 123-371 123-374 123-377 123-379 123-380 123-381 123-382 123-383 123-384 123-389 123-390 123-392 123-393 123-395 123-396 123-397 123-398 123-399 612 Cause and Remedy [Cause] An error occurred in the machine.
Status Code Cause and Remedy Status Code 124-310 124-311 124-312 124-313 124-314 124-315 124-316 124-317 124-318 124-319 124-320 124-321 124-322 124-323 124-324 124-325 124-326 124-327 124-328 124-331 124-333 124-334 124-335 124-337 124-338 124-339 124-340 124-341 124-342 124-343 124-344 124-345 124-346 124-347 124-348 124-349 124-350 124-351 124-352 124-353 124-360 124-361 124-362 124-363 124-372 124-373 124-374 124-380 124-381 [Cause] An error occurred in the machine.
22 Problem Solving Status Code Cause and Remedy 124-382 124-383 124-390 124-391 124-392 124-393 [Cause] 124-709 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. The document exceeded the maximum number of pages that can be stapled.
Status Code Status Code Cause and Remedy 133-210 133-211 133-212 133-213 133-214 133-215 133-216 133-217 133-218 133-219 133-220 133-221 133-222 133-223 133-224 [Cause] 133-226 [Cause] An error occurred during fax transmission. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact Customer Support at dell.com/contactdell. A country/region code not supported by the machine was specified.
22 Problem Solving Other Errors This section describes the remedies when the following messages are displayed. Error Message Cause and Remedy A fault has occurred. [Cause] An error occurred. Switch off the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and (xxx-yyy) then switch the machine power on again. If the message persists, record the content displayed for [(xxx-yyy)].
Paper Jams Paper Jams When a paper jam occurred, the machine stops and an alarm beeps. A message is also displayed on the touch screen. Follow the instructions displayed to remove the jammed paper. Gently remove the paper to avoid it to be torn. If the paper is torn, remove all the torn pieces, making sure that none remain inside the machine. If a paper jam message appears again after you have cleared the paper jam, another paper jam may be occurred in some other parts of the machine.
22 Problem Solving 3 Use the handle to lift the duplex module. 4 Remove any remaining pieces of paper. 5 Close the right hand cover. Note 618 • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer. 6 Pull out the tray where the paper jam occurred. 7 Removed the jammed paper.
Paper Jams 8 Push the tray in gently until it stops. Paper Jams in Tray 5 (Bypass) The following describes how to clear paper jams occurring in Tray 5. 1 2 Remove any paper loaded on or jammed in the Tray 5. 3 Raise the latch on the handle of the right hand cover to open the cover. 4 Remove any remaining pieces of paper jammed in the Tray 5. Close the Tray 5.
22 Problem Solving 5 Use the handle to lift the duplex module. 6 Remove any remaining pieces of paper. 7 Close the right hand cover. Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer. Paper Jams in Fusing Unit The following describes how to clear paper jams occurring in the fusing unit.
Paper Jams 2 Hold and lower the tab to open the inner part. Note • Be careful not to touch the fusing unit. It can burn your fingers. 3 Remove the jammed paper. 4 Replace the inner part. 5 Close the right hand cover. Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer. Paper Jams in Duplex Module The following describes how to clear paper jams occurring in the duplex module.
22 Problem Solving 2 Use the handle to lift the duplex module. 3 Remove any paper from the duplex module. 4 Close the right hand cover. Note • When closing the right hand cover, apply your hand in the vicinity of the handle as shown in the illustration, and then press the cover firmly toward the printer. Paper Jams in Finisher-AB1 The following describes how to clear paper jams occurring in the Finisher-AB1 (optional).
Paper Jams 3 4 Close the finisher front cover. 5 Close the finisher front cover. If the paper jam message remains, repeat step 1 and step 2. Paper Jams in H Transport Unit The following describes how to clear paper jams occurring in the H Transport Unit (accessory for optional Finisher-AB1). 1 Grasp the top cover handle of the finisher and open the cover. 2 Remove the jammed paper. 3 Close the top cover of the finisher.
22 Problem Solving Document Jams When a document jam occurred in the document feeder, the machine stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. Duplex Automatic Document Feeder B1-C 1 Pull up the handle of the left cover of the document feeder, and then open the cover until it stops. Note 2 If the document is not caught in the entry of the document feeder, pull out the document.
Document Jams 5 Turn the knob to eject the document upward to remove. Note 6 7 Knob • If the document is caught, do not pull it out forcibly. The document could be damaged. Close the inner cover of the document feeder. Close the left cover of the document feeder until it clicks into place, and confirm that there is no space between the near or far side of the cover and the document feeder.
22 Problem Solving Stapler Faults This section describes how to clear stapler troubles when the optional finisher is installed. Perform the procedures on the following pages when copies are not stapled or staples are bent. Contact Customer Support at dell.com/contactdell if the problem persists after you have tried the following solutions. Bent Staple Unstapled If copies are stapled as shown in the figures below, contact Customer Support at dell.com/contactdell.
Stapler Faults Staple Jams in Staple Cartridge (for Finisher-AB1) This section describes how to clear staple jam occurred in the staple cartridge of the Finisher AB1 (optional). 1 Make sure that the machine is not operating, and open the finisher front cover. 2 Take the staple cartridge out of the machine. Note • The staple cartridge is firmly inserted. A slight force is required to pull the cartridge out of the finisher.
22 Problem Solving 6 Push the staple cartridge into the machine until it clicks into place. 7 Close the finisher front cover. Note • If the finisher front cover is not completely closed, a message will appear and the machine remains paused. If you cannot remove jammed staples even after you perform the above procedure, contact our Customer Support at dell.com/contactdell.
23 Install Operation for Eco copy/My Forms This chapter describes how to install Eco copy and My Forms to the machine. • Before Installation...............................................................................................................630 • Installation Procedures......................................................................................................635 • About License...............................................................................................................
23 Install Operation for Eco copy/My Forms Before Installation This section describes the procedures required before installation of Eco copy and My Forms. Environment Settings ..............................................................................................................630 SSL / TLS Settings in Dell Printer Configuration Web Tool ...............................................632 Environment Settings On your machine, settings listed below are required before you enable the features.
Before Installation 4 Select any options. Note • Rebooting may be required to reflect the settings. In this case, follow the onscreen instructions. SOAP Port 1 Select [SOAP] in [Port Settings] under [System Settings] > [Connectivity & Network Setup], and then select [Change Settings]. 2 Select below value for each item. • [Port Status]: [Enabled] • [Port Number]: [80] 3 4 Select [Close] repeatedly until the [Tools] screen is displayed. To exit [Tools], select [Close].
23 Install Operation for Eco copy/My Forms 6 7 8 9 Select [User Name], enter the name and select [Save]. Make settings for other items if necessary, and then select [Close]. Select [Close]. To exit [Tools], select [Close]. Access Control 1 Select [Device Access] in [Access Control] under [Authentication / Security Settings] > [Authentication]. 2 3 4 Select [Locked], and then select [Save]. Select [Close]. Select [Close]. Note • Rebooting is required for some settings.
Before Installation 4 Click [Apply]. 5 When the settings are updated and the following screen is displayed, refresh the web browser. 6 Select the [Properties] tab to click [Security] > [SSL / TLS Settings], and then select the [Enabled] check box for [HTTP - SSL / TLS Communication]. 7 Click [Apply].
23 Install Operation for Eco copy/My Forms 8 When the web browser shows the machine reboot message, click [Reboot Machine]. 9 Click [OK] on the confirmation pop-up. The machine reboots and the settings are enabled.
Installation Procedures Installation Procedures This section describes how to install Eco copy/My Forms.
23 Install Operation for Eco copy/My Forms 4 Enter the IP address or hostname of your machine, and then click [Next]. Example: 192.0.2.1 5 Enter the system administrator’s user ID and password, and then click [Next]. 6 Click [Next]. 7 Click [Finish]. Note • Several minutes may take before the installation process completes. • To install the feature to another machine in succession, select the check box on the screen, and then click [Finish]. You can start from step 3.
Installation Procedures Uninstallation/Version Upgrade Uninstall Eco copy/My Forms from your machine or upgrade the software version. Follow the uninstallation/version upgrade procedures below. 1 2 On your computer, double-click the exe file in the installation tool. 3 Enter the IP address or hostname of your machine, and then click [Next]. Example: 192.0.2.1 4 Enter the system administrator’s user ID and password, and then click [Next].
23 Install Operation for Eco copy/My Forms About License This section describes OSS (Open Source Software) license used for the installer. Be sure to confirm. About OSS This product includes software developed by The Apache Software Foundation (http://www.apache.org/) Apache Xerces Copyright (c) 1999-2001 The Apache Software Foundation. All rights reserved. The Apache Software License, Version 1.1 Copyright (c) 1999-2001 The Apache Software Foundation. All rights reserved.
About L icense AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ============================================= =============== This software consists of voluntary contributions made by many individuals on behalf of the Apache Software Foundation and was originally based on software copyright (c) 1999, International Business Machines, Inc.
23 Install Operation for Eco copy/My Forms "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).
About L icense (b) You must cause any modified files to carry prominent notices stating that You changed the files; and (c) You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works; and (d) If the Work includes a "NOTICE" text file as part of its distribution, then any Derivative Works that You distribute must inc
23 Install Operation for Eco copy/My Forms 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.
About L icense 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3.
23 Install Operation for Eco copy/My Forms This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code.
About L icense The definitive version of this document should be available at ftp://ftp.cdrom.com/pub/infozip/license.html indefinitely. Copyright (c) 1990-1999 Info-ZIP. All rights reserved.
23 Install Operation for Eco copy/My Forms zlib.h -- interface of the 'zlib' general purpose compression library version 1.1.3, July 9th, 1998 Copyright (C) 1995-1998 Jean-loup Gailly and Mark Adler This software is provided 'as-is', without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software.
About L icense csvpp ----------------------------------------------------------------------------------------------------------------Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document.
23 Install Operation for Eco copy/My Forms improving the Work, but excluding communication that is conspicuously marked or otherwise designated in writing by the copyright owner as "Not a Contribution." "Contributor" shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work. 2. Grant of Copyright License.
About L icense for any such Derivative Works as a whole, provided Your use, reproduction, and distribution of the Work otherwise complies with the conditions stated in this License. 5. Submission of Contributions. Unless You explicitly state otherwise, any Contribution intentionally submitted for inclusion in the Work by You to the Licensor shall be under the terms and conditions of this License, without any additional terms or conditions.
23 Install Operation for Eco copy/My Forms Copyright [yyyy] [name of copyright owner] Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0 Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
24 Using Eco copy This chapter describes the basic operations and features for the Eco copy service. • About Eco copy ....................................................................................................................652 • Eco copy Procedure ............................................................................................................653 • Problem Solving...................................................................................................................
24 Using Eco copy About Eco copy Eco copy is a copy service intended to be eco-friendly and user-friendly. The number of sheets of paper can be easily reduced by printing 2 or 4 copies per page, and printing on the reverse side of the sheet. • Eco copy gives you the option of choosing 1, 2, or 4 copies per sheet. By selecting 2 or 4 copies per sheet, you can save up to 75% of the paper normally required. • Eco copy also allows you to copy to the reverse side of the paper.
Eco copy Procedure Eco copy Procedure This section describes the Eco copy procedure. 1 Select [Eco copy]. 2 Select the orientation of the original (portrait or landscape). 3 Place the original as illustrated and select [OK]. 4 Select the number of pages per sheet or select [Next]. Note 5 • Choosing 2 pages per sheet saves up to half the number of the pages used. Choosing 4 pages per sheet can further save up to 75% of the paper normally required.
24 Using Eco copy 6 Select [Close]. Note 654 • When paper is saved from printing, the number of sheets of paper saved will be displayed.
Problem Solving Problem Solving This section describes troubles that may occur with the machine and its solutions. Follow the troubleshooting described below. Troubleshooting Symptom Cause and Remedy Text is too small to be readable. Select a larger paper size or print fewer pages per sheet. The original is printed on both sides but only the front side of the original is copied. Select [Edit] to display the [Other Settings] screen and select [2ｊ2 Sided]. Load the original in the document feeder.
24 Using Eco copy Notes and Restrictions This section describes the notes and restrictions to observe when using this feature. Print Options Some print options (such as stapling and stacking) are not supported in conjunction with Eco copy even when the finisher is installed. Priority on Scratch Paper When you specify 1 sided print and scratch paper is loaded on a tray, scratch paper will be used for printing. Paper Size The paper size is restricted to 8.
25 Using My Forms This chapter describes the basic operations and features for the My Forms service. • About My Forms ...................................................................................................................658 • Setup ......................................................................................................................................659 • Using My Forms ................................................................................................................
25 Using My Forms About My Forms My Forms enables you to conveniently retrieve and print forms stored on the machine from the control panel directly. Forms may be stored easily at the device using the scanner, or remotely using the print driver. Forms can be organized into eight folders (No. 191 to 198) for easy access. Storing forms in the machine simplifies location and retrieval without the trouble of looking them up on a drive, personal, or shared computer each time you need to print.
Setup Setup You can setup My Forms using the following procedures. 1 2 Create folders for My Forms as an administrator. Store forms in the folders. Creating Folders on the Machine To store forms in the machine, you need to create eight folders on the machine. Eight folders will be allocated from the folders numbered 191 to 198. For more information on how to create folders, refer to "Create Folder" (P.381). Note • My Forms uses the folders 191 to 198 only.
25 Using My Forms Using My Forms This section describes how to print forms in a folder on the machine. Printing Forms from the Folders on the Machine This section describes how to print a form from a folder on the machine. 1 Select [My Forms]. 2 Select a folder on the [Home] screen of My Forms. 3 Select a file and select [Print]. Note • To check the details of the file, select [ ]. • To go back to the [Home] screen of My Forms, select [Home].
Problem Solving Problem Solving This section describes problems that may occur with the machine and their solutions. Troubleshooting Symptom An authentication popup is shown when a folder is selected. Remedy Check the following administrator level settings: • If [Check Folder Passcode] is [On]: Select [Tools] > [Setup] > [Create Folder] and make sure that [Check Folder Passcode] are all set to [Off] under Folder 191 to 198.
25 Using My Forms Notes and Restrictions This section describes the notes and restrictions to observe when using this feature. Print Options Some print options (such as stapling, stacking, and 2 sided printing) are not supported in conjunction with My Forms even when the finisher is installed.
Index Index Symbols Accounting Type ........................................................402 Accounting/Billing Device..........................................405 [Home] screen.............................................................. 43 Accounting/Billing Device Settings ...........................405 button ................................................... 41 Activity Report.............................................45, 261, 306 button............................
Auto Clear .................................................................. 296 calling a stored program .............................................159 Auto Clear Alert Tone ............................................... 298 calling a stored program for Build Job .......................160 Auto Display of Login Screen.................................... 299 Center Erase/Binding Edge Erase ..............................320 Auto Job Promotion ...................................................
Index Copy Control ............................................................. 321 deleting outside or inside of the selected area ..........121 Copy Defaults ............................................................ 317 deleting Private Charge Print jobs .............................191 Copy Output ...................................................... 109, 320 deleting Sample Set jobs ............................................185 Copy Reports...................................................
E-mail Service Settings .............................................. 368 Folder Name ...............................................................382 E-mail Subject............................................................ 354 Folder Report ..............................................................306 Encryption .................................................................. 464 Folder Selector List ....................................................
Index Image Transfer Screen ............................................... 357 Keyboard Input Restriction........................................311 Incoming E-mail Print Options ................................ 368 knob........................................................................ 31, 33 Independent X - Y%..................................................... 66 Index........................................................................... 394 L Index Print................................
machine configuration.......................................260, 421 Mixed Sized Originals Scan Mode.............................364 machine information ................................................. 259 Multiple sheet inserter (Bypass) ..................................31 Machine Name........................................................... 332 Multi-poll Report........................................................269 Machine Password......................................................
Index Paper Supply ................................................67, 301, 317 Print Delivery Confirmation Mail .............................369 Paper Supply (Simple Copy)....................................... 59 Print Error Notification E-mail..................................368 Paper thickness lever.................................................... 31 Print Job Confirmation Screen ..................................375 Paper Tray Attributes ................................................
Receiving Buffer - SMB ............................................. 346 Sample Set ..................................................................184 Receiving Buffer - USB .............................................. 346 Saturation.....................................................78, 319, 357 Receiving Paper Size .................................................. 363 Save Deleted Faxes.....................................................362 receiving protocol.................................
Index Setup..................................................................... 45, 381 Store to Folder ............................................................452 Shadow Suppression .................................................. 353 Store to USB ...................................................... 452, 458 Shadow Suppression Level ........................................ 357 Store User Details.......................................................404 Shared Name (SMB Only) ................
Transmission Report - Job Deleted........................... 306 User Account Billing Information..............................276 Transmission Report - Job Undelivered............ 268, 306 User Authentication ...................................................507 Transmission Screen .................................................. 359 User Details Setup ......................................................411 Transparency Options................................................ 107 User ID .......
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