Dell Technologies APEX Console User Guide for APEX Data Storage Services May 2021 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction................................................................................................................. 4 Introduction to APEX Data Storage Services...............................................................................................................4 Introduction to the Dell Technologies APEX Console.................................................................................................4 APEX Data Storage Services components.......................
1 Introduction This chapter provides an introduction to the Dell Technologies APEX Console, including how to get access.
APEX Data Storage Services components In addition to the APEX Console, APEX Data Storage Services includes access to applications to manage and monitor your storage infrastructure, and to access technical support. This section provides basic information for getting started with APEX Data Storage Services components.
used for the APEX Console. Once you have an active account, go to https://console.delltechnologies.com and log in using the credentials that are provided by Dell. NOTE: The initial employee from your company who is granted access to the APEX Console is assigned the Administrator role, and can then invite other users for your organization to the console. Your Administrator should set up other users in your organization soon after the initial APEX Data Storage Services order is placed.
2 Order and subscription management This chapter provides information on how to view orders and subscriptions in the APEX Console. Topics: • • • Active Subscriptions Create an order Add capacity or performance to a subscription Active Subscriptions The Active Subscriptions page shows a list of all subscription orders that have been activated and processed.
Add capacity or performance to a subscription You can add additional capacity or modify the performance tier for an existing subscription as needed. Steps 1. On the Active Subscriptions page, select the ellipsis in the Action column next to the APEX Data Storage Services subscription for which you would like to add capacity or increase performance. 2. On the Subscription Details page, select Add Capacity . 3. On the Add Capacity page: a.
3 Billing and payments This chapter explains how to manage your billing and payments for Dell Technologies APEX Data Storage Services. Topics: • • Current subscription costs Invoices Current subscription costs Review the current costs for your active subscriptions and orders. On the Current Costs page under Billing & Payments, you can view the subscription costs for the current and previous billing periods for all subscriptions.
4 Identity management This chapter explains how to manage sites, users, and permissions for the APEX Console. Topics: • • • • Manage users, roles, and permissions Add new console users Edit users Add organizational units Manage users, roles, and permissions There are several default user roles, each with a specific set of permissions, for APEX Console tasks. The administrator for your organization can manage users for the APEX Console.
Steps 1. In the left navigation pane, go to Identity Management > Users > Add New Users. 2. Select the Organizational Unit and Role from the drop-down menus. 3. Enter the email address for the user you want to add. 4. Select Send Invitations to send the users an invite, or Send Invitations and Add More Users to add more users for a different Organizational Unit or different user roles. Edit users Edit user information such as the user Assigned Role(s), Organizational Unit, and Status.
5 Administration This chapter explains how to manage sites, site details, and audit logging for the APEX Console. Topics: • • • Add a new site Edit site details Audit logging Add a new site Prerequisites You must have the Administrator or IT Manager role to complete this task. About this task Create a new site for the service location or physical installation location of your APEX Data Storage Services hardware. Steps 1. In the left navigation pane, select Administration > Sites. 2.
Audit logging The audit log provides a historical view of the user activity in the APEX Console interface for your organization. The information is displayed by username, role, category, and includes the timestamp of the activity in local time. The audit log can also be exported as a CSV file. Only users with the Administrator role can view and export audit logs.
6 Notifications This chapter explains how to manage your notifications and notification preferences for individual users in the APEX Console. For service-impacting events, the IT Manager can select who should receive service notifications, including distribution lists, in the DTMS Portal. Topics: • • View notifications Manage notification preferences View notifications About this task Within the APEX Console, you can view notifications for new orders.
7 Support This chapter explains where and how to get support for your Dell Technologies APEX Data Storage Services implementation. Topics: • • • Support About the DTMS Portal Access the DTMS portal Support The support page connects you to sales and technical resources for your APEX Data Storage Services offering.
3. In the Current Status section of the Subscription Details page, select Get Service. This launches the DTMS portal site where you can review knowledgebase articles, report issues, and engage with the services team.
8 Manage and monitor storage This chapter explains where and how to manage and monitor your storage for your Dell Technologies APEX Data Storage Services implementation. Topics: • • Manage storage resources Monitor storage Manage storage resources About this task Storage resource management is available within the Element Manager (storage management interface) for your APEX Block Storage Services or APEX File Storage Services offering. You can launch the Element Managers from the APEX Console. Steps 1.
A Appendix A This appendix contains detailed information about APEX Console user roles and permissions. Topics: • Roles and permissions matrix Roles and permissions matrix This table details all of the tasks and functions within the APEX Console for each default user role. Table 2.
Table 2.
