Alienware 17 R4 Service Manual Regulatory Model: P31E Regulatory Type: P31E001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents 1 Before working inside your computer.................................................................................................. 9 Before you begin .................................................................................................................................................................9 Safety instructions.................................................................................................................................................................
12 Replacing the memory modules........................................................................................................ 23 Procedure........................................................................................................................................................................... 23 Post-requisites....................................................................................................................................................................
Prerequisites....................................................................................................................................................................... 36 Procedure........................................................................................................................................................................... 36 24 Replacing the subwoofer..................................................................................................................
35 Removing the battery........................................................................................................................51 Prerequisites........................................................................................................................................................................51 Procedure............................................................................................................................................................................
Procedure........................................................................................................................................................................... 66 Post-requisites.................................................................................................................................................................... 66 47 Removing the logo board..................................................................................................................
Clearing BIOS (System Setup) and System passwords.....................................................................................................84 Clearing CMOS settings.................................................................................................................................................... 84 Flashing the BIOS...............................................................................................................................................................
Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin 1. Save and close all open files and exit all open applications. 2. Shut down your computer. Click Start > Power > Shut down. NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions. 3. Disconnect your computer and all attached devices from their electrical outlets. 4.
Screw list Table 1. Screw list Component Secured to Screw type Quantity Base cover Palm-rest assembly M2.5x13 6 Battery Palm-rest assembly M2.5x5 4 Computer base Palm-rest assembly M2.5x8 14 Display assembly Palm-rest assembly M2.5x5 6 Hard-drive assembly Computer base M2.5x5 4 Hard-drive bracket Hard-drive assembly M3x3 4 Heat-sink assembly System board M2x3 7 I/O board Palm-rest assembly M2.
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1. Replace all screws and ensure that no stray screws remain inside your computer. 2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3. Replace any media cards, discs, or any other parts that you removed before working on your computer. 4. Connect your computer and all attached devices to their electrical outlets. 5.
Removing the base cover NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Remove the six screws (M2.5x13) that secure the base cover to the computer base. 2.
6. Press and hold the power button for five seconds to ground the system board.
Replacing the base cover NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Connect the battery cable to the system board. 2.
Removing the hard drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
7. Disconnect the interposer from the hard drive.
Replacing the hard drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure 1.
Removing the wireless card NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1.
Replacing the wireless card NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damaging the wireless card, do not place any cables under it. 1.
Removing the solid-state drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
Replacing the solid-state drive NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. Procedure 1.
Removing the memory modules NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1.
Replacing the memory modules NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1.
Removing the rear-I/O cover NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure 1. Remove the two screws (M2.
Replacing the rear-I/O cover NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1.
Removing the computer base NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
6. Using a plastic scribe, gently release the tabs on the computer base from the slots on the palm-rest assembly. 7. Lift the computer base off the palm-rest assembly.
Replacing the computer base NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the screw holes on the computer base with the screw holes on the palm-rest assembly. 2.
Removing the coin-cell battery NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default.
Replacing the coin-cell battery NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Adhere the coin-cell battery to the palm-rest assembly. 2.
Removing the speakers NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
Replacing the speakers NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Using the alignment posts, place the speakers on the palm-rest assembly. 2.
Removing the I/O board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
Replacing the I/O board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Connect the subwoofer cable to the I/O board. 2. Turn the I/O board over. 3.
Removing the subwoofer NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
Replacing the subwoofer NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the screw holes on the subwoofer with the screw holes on the palm-rest assembly. 2.
Removing the system-board assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
8. Disconnect the coin-cell battery cable from the system board. 9. Peel off the tape that secures the coin-cell battery cable to the system board. 10. Disconnect the power-adapter port cable from the system board. 11. Disconnect the speaker cable from the system board. 12. Lift the latch and disconnect the macro-keys backlight cable from the system board. 13. Lift the latch and disconnect the keyboard-backlight cable from the system board. 14.
22.Remove the heat-sink assembly. 23.After performing all the above steps, you are left with the system board.
Replacing the system board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
Removing the heat-sink assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: The heat sink may become hot during normal operation.
Replacing the heat-sink assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
Removing the power-adapter port NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
Replacing the power-adapter port NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the power-adapter port in the slot on the palm-rest assembly. 2.
Removing the power-button board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
Replacing the power-button board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Using the alignment posts, place the power-button board on the palm-rest assembly. 2.
Removing the display assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
Replacing the display assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the screw holes on the display hinges with the screw holes on the palm-rest assembly.
Removing the battery NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
Replacing the battery NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Using the alignment post, place the battery on the palm-rest assembly. 2.
Removing the touchpad NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
Replacing the touchpad NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1.
Post-requisites 1. Replace the battery. 2. Replace the computer base. 3. Replace the rear-I/O cover. 4. Replace the solid-state drive. 5. Replace the wireless card. 6. Replace the base cover.
Removing the keyboard NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
Replacing the keyboard NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: Ensure that there are no cables under the keyboard. 1.
Post-requisites 1. Replace the battery. 2. Replace the power-adapter port. 3. Replace the subwoofer. 4. Replace the I/O board. 5. Replace the coin-cell battery. 6. Replace the computer base. 7. Replace the rear-I/O cover. 8. Replace the memory modules. 9. Replace the solid-state drive. 10. Replace the wireless card. 11. Replace the base cover.
Removing the palm rest NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
Replacing the palm rest NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm rest on a flat surface. Post-requisites 1. Replace the display assembly. 2.
Removing the display bezel NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
5. Remove the tobii eye-tracker module.
Replacing the display bezel NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Replace the tobii eye-tracker module. 2.
Removing the tobii eye-tracker module NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3.
Replacing the tobii eye-tracker module NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance.
Removing the logo board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
Replacing the logo board NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Connect the tron-light cables, the logo-board cable, and the Alienhead cable to the logo board. 2.
Removing the display panel NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
Replacing the display panel NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Align the display panel on the display back-cover. 2.
Removing the camera NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
Replacing the camera NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1. Connect the camera cable to the camera module. 2.
Removing the display hinges NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3. Remove the solid-state drive. 4.
7. Peel off the tape that secures the display hinge to the display back-cover and antenna assembly. 8. Remove the 12 screws (M2.5x3) that secure the hinges to the display back-cover and antenna assembly. 9. Lift the hinges from the display back-cover and antenna assembly.
Replacing the display hinges NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1.
Removing the display back-cover and antenna assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites 1. Remove the base cover. 2. Remove the wireless card. 3.
Replacing the display back-cover and antenna assembly NOTE: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure 1.
BIOS overview The BIOS manages data flow between the computer's operating system and attached devices such as the hard disk, video adapter, keyboard, mouse, and printer. Entering the BIOS setup program 1. Turn on or restart your computer. 2. Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. You can change the user-definable settings in BIOS setup program. Timing key sequences The keyboard is not the first device initialized by the BIOS setup program.
Main M.2 PCIe SSD-3 Displays the type of third SSD installed. Table 4. System setup options—Advanced menu Advanced Intel(R) SpeedStep Technology Allows you to enable or disable Intel (R) Speedstep Technology. NOTE: If enabled, the processor clock speed and core voltage are adjusted dynamically based on the processor load. Default: Enabled Virtualization Allows you to enable or disable the Intel Virtualization technology.
Advanced Touchpad Backlight Allows you to configure the touchpad backlight option. Battery Health Displays the battery health. Intel Software Guard Extensions Allows you to enable of disable the Intel Software Guard Extensions Default: Disabled BIOS Recovery Enable the user to recover from certain corrupted BIOS conditions from a recovery file on the user primary hard drive Default: Enabled Performance Options CPU Performance Mode Enables you to select the CPU performance mode.
Security UEFI Capsule Firmware Updates Enable or disable BIOS updates through UEFI capsule update packages. Table 6. System setup options—Boot menu Boot Boot List Option Displays the available boot options. File Browser Add Boot Option Allows to add the boot options. File Browser Del Boot Option Allows to delete the boot options Secure Boot Enable or disable the secure boot feature. Legacy Option ROMs Enable or disable the Legacy Option ROMs. Boot Option Priorities Displays the boot sequence.
5. Select the operating system installed on your computer. 6. Scroll down the page and expand BIOS. 7. Click Download to download the latest version of the BIOS for your computer. 8. After the download is complete, navigate to the folder where you saved the BIOS update file. 9. Double-click the BIOS update file icon and follow the instructions on the screen. Boot menu This computer includes a one-time boot menu.
Diagnostics Power and battery-status light: Indicates the power and battery-charge status. Solid amber – Computer is running on battery and the battery has less than 10 percent charge. User-defined color (AC mode) – Power adapter is connected and the battery is fully charged. User-defined color (Battery mode) – Computer is running on battery and the battery has more than 10 percent charge. User-defined color (Breathing, that is, slow decrease/increase in illumination) – Computer is in sleep state.
Getting help and contacting Alienware Self-help resources You can get information and help on Alienware products and services using these online self-help resources: Table 9. Alienware products and online self-help resources Information about Alienware products and services www.alienware.com Dell Help & Support app Tips Contact Support In Windows search, type Contact Support, and press Enter. Online help for operating system www.dell.com/support/windows www.dell.
