Alienware 17 Service Manual Computer Model: Alienware 17 R3 Regulatory Model: P43F Regulatory Type: P43F001
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents Before working inside your computer........................ 12 Before you begin ............................................................................................... 12 Safety instructions............................................................................................ 12 Recommended tools..........................................................................................13 After working inside your tablet................................... 14 Removing the base panel....
Removing the hard drive..................................................25 Prerequisites.....................................................................................................25 Procedure.......................................................................................................... 25 Replacing the hard drive.................................................. 28 Procedure..........................................................................................................
Removing the keyboard................................................... 43 Prerequisites.....................................................................................................43 Procedure..........................................................................................................43 Replacing the keyboard....................................................47 Procedure..........................................................................................................
Removing the I/O board.................................................... 62 Prerequisites.....................................................................................................62 Procedure.......................................................................................................... 62 Replacing the I/O board.................................................... 64 Procedure..........................................................................................................
Removing the system board.......................................... 75 Prerequisites..................................................................................................... 75 Procedure.......................................................................................................... 75 Replacing the system board...........................................79 Procedure..........................................................................................................
Removing the video-card fan..........................................91 Prerequisites......................................................................................................91 Procedure...........................................................................................................91 Replacing the video-card fan......................................... 93 Procedure..........................................................................................................
Removing the display panel......................................... 106 Prerequisites................................................................................................... 106 Procedure........................................................................................................ 106 Replacing the display panel..........................................109 Procedure........................................................................................................
Removing the camera.......................................................121 Prerequisites.................................................................................................... 121 Procedure......................................................................................................... 121 Replacing the camera...................................................... 123 Procedure........................................................................................................
BIOS setup program..........................................................136 Overview.......................................................................................................... 136 Entering BIOS setup program ........................................................................ 136 BIOS setup program options...........................................................................136 Boot sequence..........................................................................................
Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin 1 Save and close all open files and exit all open applications. 2 Shut down your computer. – Windows 10: Click or tap Start → Power → Shut down. – Windows 8.1: On the Start screen, click or tap the power icon Shut down. – Windows 7: Click or tap Start → Shut down.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source. CAUTION: To avoid damaging the computer, ensure that the work surface is flat and clean. CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts.
After working inside your tablet CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your tablet. 2 Connect any external devices, peripherals, and cables you removed before working on your tablet. 3 Replace any media cards, discs, and any other parts that you removed before working on your tablet. 4 Connect your tablet and all attached devices to their electrical outlets.
Removing the base panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Close the display and turn the computer over.
5 Disconnect the battery cable from the system board. 1 battery cable 6 Turn the computer over. 7 Press and hold the power button for 5 seconds to ground the system board.
Replacing the base panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Connect the battery cable to the system board.
Removing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel.
2 Slide and remove the memory module from the memory-module slot.
Replacing the memory modules WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 20 Align the notch on the memory module with the tab on the memorymodule slot.
2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. 1 securing clips (2) 2 memory module 3 memory-module slot 4 notch 5 tab Post-requisites Replace the base panel.
Removing the solid-state drives WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive.
2 Slide and remove the solid-state drive from the solid-state drive slot.
Replacing the solid-state drives WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive.
Removing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
4 Lift the hard-drive assembly off the computer base. 1 pull tab 2 hard-drive cable 3 screws (4) 4 hard-drive assembly 5 Remove the screws that secure the hard-drive bracket to the hard drive. 6 Lift the hard-drive bracket off the hard-drive assembly.
7 Disconnect the interposer from the hard drive.
Replacing the hard drive WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
Removing the palm rest WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel.
Procedure 1 30 Lift the latches and disconnect the keyboard cable, keyboard-backlight cable, macro-keys cable and macro-keys backlight cable from the system board.
2 Remove the screws that secure the palm-rest assembly to the computer base.
3 Lift the computer base slightly and push the palm-rest assembly through the slot on the computer base to release the tabs on the palm-rest assembly. 1 slot 2 palm-rest assembly 4 Turn the computer over and open the display as far as possible. 5 Using a plastic scribe, pry up along the edges of the palm-rest assembly.
6 Gently lift the palm-rest assembly and turn it over. 1 plastic scribe 2 palm-rest assembly 7 Peel the tape that secures the power-button board cable to the system board. 8 Disconnect the power-button board cable from the system board.
9 Lift the palm-rest assembly off the computer base. 1 palm-rest assembly 3 latch 10 Remove the power-button board. 11 Remove the status-light board. 12 Remove the keyboard.
13 Remove the touch pad.
Replacing the palm rest WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Replace the touch pad. 2 Replace the keyboard. 3 Replace the status-light board.
Removing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel.
4 38 Lift the power-button board off the palm-rest assembly.
Replacing the power-button board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the status-light board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel.
3 Lift the status-light board off the palm-rest assembly.
Replacing the status-light board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel.
2 Note the touch-pad cable and status-light cable routing and peel off the cables from the keyboard bracket. 1 latches (2) 3 status-light cable 2 touch-pad cable 3 Remove the screws that secure the keyboard bracket to the palm-rest assembly. 4 Slide the keyboard cable, keyboard-backlight cable, macro-keys cable and macro-keys backlight cable through the slot on the keyboard bracket.
5 Lift the keyboard bracket off the palm-rest assembly. 1 screws (14) 3 palm-rest assembly 2 keyboard bracket 6 Remove the screws that secure the keyboard to the palm-rest assembly. 7 Release the tabs that secure the keyboard to the palm-rest assembly.
8 46 Slide and lift the keyboard along with the cables off the palm-rest assembly.
Replacing the keyboard WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the keyboard under the tabs on the palm-rest assembly.
Removing the touch pad WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel.
Procedure 1 2 Lift the latches and disconnect the touch-pad cable and touch-pad button cable from the touch pad. 1 touch-pad cable 3 touch-pad button cable 2 latches (2) Remove the screws that secure the touch-pad button bracket to the palmrest assembly.
3 Lift the touch-pad button bracket off the palm-rest assembly. 1 4 2 Lift the touch pad off the palm-rest assembly.
Replacing the touch pad WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel.
5 Disconnect the antenna cables from the wireless card. 1 wireless-card bracket 3 antenna cables 2 screws (3) 6 Turn the computer over and open the display. 7 Peel off the adhesive tape that secures the antenna cables to the system board. 8 Carefully remove the antenna cables up from the computer base and remove it from the routing guides on the display hinges. 9 Lift the latch and disconnect the display cable from the system board.
11 Disconnect the logo-board cable from the system board and remove it from the routing guide on the display hinge. 1 display cable 2 latch 3 connector 4 logo-board cable 5 antenna cables 6 tape 12 Remove the screws that secure the display assembly to the computer base.
13 Lift the display assembly off the computer base.
Replacing the display assembly WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the display hinges with the screw holes on the computer base.
11 Replace the screws that secure the display assembly to the computer base. Post-requisites 1 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”. 2 Replace the base panel.
Removing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel.
3 Note the front AlienFX LED cable routing and peel off the cable from the battery. 1 system board 3 front AlienFX LED cable 2 speaker cable 4 Remove the battery cable from the slot on the computer base. 5 Remove the screws that secure the battery to the computer base.
6 60 Lift the battery off the computer base.
Replacing the battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the battery with the screw holes on the computer base.
Removing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel.
5 Lift the I/O board off the computer base.
Replacing the I/O board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the ports on the I/O board with the slots on the computer base.
Removing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel.
2 Note the front AlienFX LED cable routing and peel off the cable from the battery. 1 connector 2 front AlienFX LED cable 3 Disconnect the speaker cable from the system board. 4 Remove the speaker cable from the routing guides on the battery and computer base.
5 Lift the speakers along with its cable off the computer base.
Replacing the speakers WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Using the alignment posts, place the speakers on the computer base.
Removing the front AlienFX LED boards WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel.
3 70 Lift the front AlienFX LED boards off the computer base.
Replacing the front AlienFX LED board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the processor fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel.
3 Turn the computer over and open the display. 4 Remove the screws that secure the processor fan to the computer base. 5 Peel off the Mylar from the processor heat-sink and processor fan. 6 Slide and lift the processor fan off the computer base.
Replacing the processor fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
2 Disconnect the processor-fan cable, video-card fan cable, hard-drive cable and power-adapter port cable from the system board. 1 processor-fan cable 2 power-adapter port cable 3 video-card fan cable 4 system board 5 hard-drive cable 3 Turn the computer over. 4 Disconnect the speaker and front AlienFX LED cables from the system board.
5 6 Lift the latch and disconnect the I/O-board cable from the system board. 1 I/O-board cable 2 latch 3 system board 4 speaker cable 5 front AlienFX LED cable Remove the screws that secure the system board to the computer base.
7 Lift the system board off the computer base. 1 screws (6) 8 Remove the wireless card. 9 Remove the heat sink. 10 Remove the coin-cell battery.
Replacing the system board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board.
3 80 Replace the base panel.
Removing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel.
2 Lift and slide the wireless card from the wireless-card slot.
Replacing the wireless card WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damaging the wireless card, do not place any cables under it.
2 Slide the wireless card at an angle into the wireless-card slot and press down to adhere the wireless card to the system board. 1 wireless card 2 wireless-card slot Post-requisites 1 Follow the procedure from step 4 to step 10 in “Replacing the system board”. 2 Replace the display assembly. 3 Follow the procedure from step 5 to step 11 in “Replacing the palm rest”. 4 Replace the base panel.
Removing the heat sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation.
2 86 Lift the heat sink off the system board.
Replacing the heat sink WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
Removing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default.
2 Peel the coin-cell battery off the system board.
Replacing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Adhere the coin-cell battery to the system board.
Removing the video-card fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the wireless card.
2 Lift the video-card fan off the computer base.
Replacing the video-card fan WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the video-card fan with the screw holes on the computer base.
Removing the poweradapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the wireless card.
4 Lift the power-adapter port along with its cable off the computer base.
Replacing the power-adapter port WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Slide the power-adapter port into the slot on the computer base.
Removing the subwoofer WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the wireless card.
2 Lift the subwoofer off the computer base.
Replacing the subwoofer WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the subwoofer with the screw holes on the computer base.
Removing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
2 Carefully lift the display bezel and turn it over. 1 3 display bezel Lift the latches and disconnect the display-board cables from the logo board.
4 5 102 Lift the display-bezel assembly away from the display assembly. 1 display bezel 2 logo board 3 latches (3) 4 display-board cables (3) Peel off the tape that secures the logo-board cable to the logo board and disconnect the logo-board cable.
6 Peel off the logo board from the display bezel.
7 After performing the above steps, we are left with the display bezel.
Replacing the display bezel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
2 3 Gently lift the display panel and turn it over. 1 screws (4) 3 display back-cover 2 display panel Lift the latch and disconnect the display cable from the display panel.
4 108 Lift the display panel off the display assembly.
Replacing the display panel WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
2 Lift the hinge caps off the display hinges. 1 3 hinge caps (2) 2 screws (2) Remove the screws that secure the display hinges to the display backcover.
4 Lift the display hinges off the display back-cover.
Replacing the display hinges WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the computer base WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the wireless card.
1 computer base 115
Replacing the computer base WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the computer base on a flat surface. Post-requisites 1 Replace the subwoofer.
Removing the logo board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the wireless card.
Procedure 1 2 118 Lift the latches and disconnect the display-board cables from the logo board. 1 display bezel 2 logo board 3 latches (3) 4 display-board cables (3) Peel off the tape that secures the logo-board cable to the logo board and disconnect the logo-board cable.
3 Peel off the logo board from the display bezel.
Replacing the logo board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Adhere the logo board on the display bezel.
Removing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.
3 122 Disconnect the camera cable from the camera module.
Replacing the camera WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: This chapter is applicable only if you have purchased a laptop with non-touchscreen display.
Removing the display-panel AlienFX LEDs WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the wireless card.
Procedure 1 Peel off the mylar that secures the display-board cables and the displaypanel AlienFX LEDs to the display back-cover.
2 126 Lift the display-board cables and the display-panel AlienFX LEDs off the display back-cover.
Replacing the display-panel AlienFX LEDs WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
Removing the Alienware AlienHead LED board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites 1 Remove the base panel. 2 Remove the wireless card.
3 Peel off the mylar to access the Alienware AlienHead LED board.
4 130 Lift the display-board cable and Alienware AlienHead LED board off the display back-cover.
Replacing the Alienware AlienHead LED board WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Connect the camera cable to the camera module.
Removing the display backcover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
3 Peel the display-board and camera cable off the display back-cover. 1 camera cable 3 camera module 4 Remove the AlienFX Display light. 5 Remove the AlienFX AlienHead board.
6 We are left with the display back-cover.
Replacing the display backcover WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
BIOS setup program Overview CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS setup program. Certain changes can make your computer work incorrectly. NOTE: Before you change BIOS setup program, it is recommended that you write down the BIOS setup program screen information for future reference. Use BIOS setup program to: • Get information about the hardware installed in your computer, such as the amount of RAM, the size of the hard drive, and so on.
Main System Time Displays the current time in hh:mm:ss format. System Date Displays the current date in mm/dd/ yyyy format. BIOS Version Displays the BIOS version. Product Name Displays the model number of your computer. Service Tag Displays the service tag of your computer. Asset Tag Displays the asset tag of your computer. CPU Type Displays the processor type. CPU Speed Displays the processor speed. CPU ID Displays the processor identification code.
Main System Memory Displays the system memory. Extended Memory Displays the extended memory. Memory Speed Displays the memory speed. Advanced Intel(R) SpeedStep (TM) Allows you to disable or enable Intel (R) SpeedStep Technology. NOTE: If enabled, the processor clock speed and core voltage are adjusted dynamically based on the processor load. Default: Enabled Virtualization Allows you to disable or enable the Intel Virtualization technology.
Advanced USB Wake Support Allows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature. Default: Disabled NOTE: If USB PowerShare is enabled, a device connected to the USB PowerShare connector may not wake the computer. SATA Operation Allows you to configure the operating mode of the integrated SATA hard-drive controller.
Advanced-Performance options with Alienware Graphics Amplifier Overclocking Feature Allows you to enable or disable global overclocking feature. Default: Disabled NOTE: The following features are available only when the Overclocking Feature is enabled. Non-Turbo Flex Support Allows you to enable or disable nonturbo flex support. Default: Enabled Flex Ratio Override Allows you to set the flex ratio override value. Override Turbo Settings Allows you to enable or disable the override turbo settings.
Security Unlock Setup Status Displays if the setup status is unlocked. Default: Unblocked. Admin Password Status Displays if the administrator password is clear or set. Default: Not set System password Status Displays if the system password is clear or set. Default: Not set HDD password Status Displays if the HDD password is clear or set. Default: Not set NOTE: The password is set for all the installed hard drives on your computer.
Exit Save Changes and Reset Allows you to exit the BIOS setup program and save your changes. Discard Changes and Reset Allows you to exit the BIOS setup program and load previous values for all BIOS setup program options. Restore Defaults Allows you to restore default values for all BIOS setup program options. Discard Changes Allows you to load previous values for all BIOS setup program options. Save Changes Allows you to save the changes for all BIOS setup program options.
USB Storage Device — Insert the memory device into a USB connector and restart the computer. When F12 Boot Options appear in the lower-right corner of the screen, press F12. The BIOS detects the device and adds the USB flash option to the boot menu. NOTE: To boot to a USB device, the device must be bootable. To ensure that your device is bootable, check the device documentation. Network — The computer attempts to boot from the network.
Flashing the BIOS You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to www.dell.com/support. 3 Click Product Support, enter the Service Tag of your computer and click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads. 5 Select the operating system installed on your computer.
Getting help and contacting Alienware Self-help resources You can get information and help on Alienware products and services using these online self-help resources: Information about Alienware products and services www.alienware.com Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1 Help + Tips app Accessing help in Windows 8, Windows 8.1, and Windows 10 In Windows search, type Help and Support, and press Enter.
Contacting Alienware To contact Alienware for sales, technical support, or customer service issues, see www.alienware.com. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
