Dell OptiPlex 9030 All-In-One Owner's Manual Regulatory Model: W09C Regulatory Type: W09C001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Working on Your Computer................................................................................... 5 Before Working Inside Your Computer................................................................................................ 5 Recommended Tools............................................................................................................................6 Turning Off Your Computer.........................................................................................
Installing the Power-Supply Fan......................................................................................................... 27 Removing the I/O Board Shield..........................................................................................................28 Installing the I/O Board Shield............................................................................................................29 Removing the Power Supply Unit (PSU)........................................................
Working on Your Computer 1 Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that shipped with your computer. • A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
To avoid damaging your computer, perform the following steps before you begin working inside the computer. 1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched. 2. Turn off your computer (see Turning Off Your Computer). CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. 3. Disconnect all network cables from the computer. 4.
Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. 1. Shut down the operating system: • In Windows 8.1: – Using a touch-enabled device: a. Swipe in from the right edge of the screen, opening the Charms menu and select Settings. b. Select the and then select Shut down. – Using a mouse: • a. Point to upper-right corner of the screen and click Settings. b. Click the and select Shut down.
Important Information NOTE: Avoid using the touchscreen in dusty, hot, or humid environments. NOTE: Sudden change in temperature may cause condensation on the inner surface of the glass screen, which will disappear after a short time and does not affect normal usage.
Removing and Installing Components 2 This section provides detailed information on how to remove or install the components from your computer. System Overview Figure 1. Inside View – 1 1. system board shield 2. memory shield 3. I/O board shield 4. speaker cover 5. power-supply diagnostic board 6. power-supply fan 7. converter board 8. power and on-screen display (OSD) buttons board 9. intrusion switch 10. optical drive 11. power-supply fan bracket 12. power-supply unit 13.
Figure 2. Inside View – 2 1. processor 2. coin-cell battery 3. memory module 4. WLAN card 5. left side lock latch 6. hard drive 7. speaker 8. system board 9. processor fan 10. speaker 11. right side lock latch 12. optical-drive cable 13. display bracket 14. heatsink assembly Removing the VESA Stand 1. Follow the procedures in Before Working Inside Your Computer. 2. Place the computer on a flat surface, display side facing downwards.
3. Press the button on the VESA cover to release the stand. 4. Lift the VESA stand upwards and away from the back cover. Installing the VESA Stand 1. Align and place the VESA stand on the back of the computer. 2. Place and press the VESA cover on the computer, until it clicks into place. 3. Follow the procedures in After Working Inside Your Computer. Removing the Back Cover 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the VESA stand.
3. Release the latches on two sides that secure the back cover to the computer. Lift the back cover upwards and remove it from the computer. Installing the Back Cover 1. Align the back cover to its original position on the computer. 2. Hold locks on both sides to secure the back cover to the computer. 3. Install the VESA stand. 4. Follow the procedures in After Working Inside Your Computer. Removing the Memory 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a.
3. Lift the memory shield outwards. 4. Pry the retention clips away from the memory module until it pops-up. Lift and remove the memory module from its connector. Installing the Memory 1. Align the notch on the memory-card with the tab in the system-board connector. 2. Press down on the memory module until the release tabs spring back to secure them in place. 3. Place the memory shield back into its place. 4. Install the: a. back cover b. VESA stand 5.
3. Remove the screws that secure the VESA mount bracket to the computer. Lift the bracket away from the computer. Installing the VESA Mount Bracket 1. Align and place the bracket on the back of the computer. 2. Tighten the screws that secure the VESA mount bracket to the computer. 3. Install the: a. back cover b. VESA stand 4. Follow the procedures in After Working Inside Your Computer. Removing the Power and On-Screen Display (OSD) Buttons Board 1.
3. Perform the following steps as shown in the illustration: a. Remove the tape that secures the power and OSD buttons board to the computer [1]. b. Lift the power and OSD buttons board from the chassis [2]. c. Disconnect the cable from the power and OSD buttons board to remove it from the computer [3]. Installing the Power and OSD Buttons Board 1. Insert the power and OSD buttons board into its slot and fix the tape to secure it. 2. Connect the cable to the power and OSD buttons board. 3.
3. Perform the following steps as shown in the illustration: a. Press the securing tab down to release the system-board shield from the slots on the chassis [1]. b. Slide the system-board shield and lift it away from the computer [2]. Installing the System-Board Shield 1. Align and place the system-board shield on the back of the computer. 2. Tighten the screws that secure the system-board shield to the computer. 3. Install the: a. VESA mount bracket b. back cover c. VESA stand 4.
3. Disconnect the cables from the converter board. 4. Perform the following steps as shown in the illustration: a. b. c. d. Disconnect the display-backlight cable from the connectors on the converter board [1]. Disconnect the converter-board cable from the connectors on the converter board [2]. Remove the screws that secure the converter board to the computer [3]. Lift the converter board away from the computer [4]. Installing the Converter Board 1. Place the convertor board into its place. 2.
Removing the Coin-Cell Battery 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. VESA stand b. back cover c. system-board shield 3. Press the release latch away from the battery. The battery pops-out from the socket; lift the coin-cell battery out of the computer. Installing the Coin-Cell Battery 1. Place the coin-cell battery into its slot on the system board. 2. Press the coin-cell battery downward until the release latch springs back into place and secures it.
3. Perform the following steps as shown in the illustration: a. Press the securing tab down to release the optical drive [1]. b. Slide the optical drive outward to remove it from the computer [2]. 4. Perform the following steps as shown in the illustration: a. Disconnect the optical-drive cables from the connector on the system board [1] [2]. b. Unthread the cable from the notches of the computer [3].
5. Remove the screws that secure the optical-drive cable to the system and unthread the cables from the notches. Installing the Optical Drive 1. Align and slide the optical drive into its slot. 2. Connect the optical-drive cable. 3. Lock and secure the optical drive to the computer. 4. Install the: a. back cover b. VESA stand 5. Follow the procedures in After Working Inside Your Computer. Removing the Hard Drive 1. Follow the procedures in Before Working Inside Your Computer. 2.
4. Perform the following steps as shown in the illustration: a. Press down on the hard-drive bracket [1]. b. Slide the hard-drive assembly to release it from the hard-drive cage [2]. c. Lift the hard-drive assembly away from the computer [3]. 5. Perform the following steps as shown in the illustration: a. Remove the screws that secure the hard-drive cage to the computer [1]. b. Lift the hard-drive cage away from the computer [2]. Installing the Hard Drive 1. For a 3.
7. Install: a. VESA mount bracket b. back cover c. VESA stand 8. Follow the procedures in After Working Inside Your Computer. Removing the Intrusion Switch 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. b. c. d. 3. 22 VESA stand back cover VESA mount bracket system-board shield Disconnect the intrusion-switch cable from the connector on the system board. Unthread the cable from the notches on the computer.
4. Remove the screws that secure the intrusion switch to the chassis. Lift the intrusion switch and remove it from the computer. Installing the Intrusion Switch 1. Place the intrusion switch on the computer and tighten the screw to secure it to the chassis. 2. Thread the cable along the notches on the chassis and connect the intrusion-switch cable to the connector on the system board. 3. Install: a. b. c. d. 4.
Installing the WLAN Card 1. Align and place the WLAN card on the connector. 2. Tighten the screws to secure the WLAN card to the system board. 3. Connect the WLAN cables. 4. Install: a. b. c. d. 5. system-board shield VESA mount bracket back cover VESA stand Follow the procedures in After Working Inside Your Computer. Removing the Heatsink Assembly 1. 2. Follow the procedures in Before Working Inside Your Computer. Remove the: a. b. c. d. 3.
3. Install: a. b. c. d. 4. system-board shield VESA mount bracket back cover VESA stand Follow the procedures in After Working Inside Your Computer. Removing the Processor Fan 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. b. c. d. 3. VESA stand back cover VESA mount bracket system-board shield Perform the following steps as shown in the illustration: a. Disconnect the power-supply cable from the connector on the system board [1][2]. b.
4. Perform the following steps as shown in the illustration: a. Disconnect the processor-fan cable from the connector on the system board [1]. b. Remove the screws that secure the processor fan to the system board [2]. c. Lift the processor fan away from the computer [3]. Installing the Processor Fan 1. Place the processor fan on the computer and tighten the screws to secure the processor fan to the system board. 2. Connect the processor-fan cable to the connector on the system board. 3.
3. Remove the screw that secures the fan duct to the chassis. Lift the fan bracket away from the computer. 4. Perform the following steps as shown in the illustration: a. Disconnect the power-supply fan cable from the connector on the system board [1]. b. Remove the screws that secure the power-supply fan to the chassis [2]. c. Lift the power-supply fan away from the computer [3]. Installing the Power-Supply Fan 1.
Removing the I/O Board Shield 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. b. c. d. e. f. VESA stand back cover VESA mount bracket power supply fan system-board shield speaker cover 3. Remove the screws that secure the power-button board to the I/O board shield. Disconnect the cable from the power-button board and take it away from the I/O board shield. 4. Remove the screws that secure the power connector to the I/O board shield.
5. Remove the screws that secure the I/O board shield to the chassis. Loosen the power connector and press it down the socket. Flip the input/output (I/O) board shield and remove it from the computer. Installing the I/O Board Shield 1. Place the I/O board shield on the computer. 2. Pass the power connector and fix it to the socket. Tighten the screws that secure the I/O board shield to the chassis. 3. Tighten the screws that secure the power connector to the I/O board shield. 4.
3. Disconnect the power-supply cable from the connector on the system board. 4. Perform the following steps as shown in the illustration: a. b. c. d. Unthread the cable from the hooks in the computer [1]. Remove the screws that secure the power-supply unit to the chassis [2]. Slide upwards to release the power-supply unit from the chassis [3]. Lift the power-supply unit up and remove it from the computer [4]. Installing the Power Supply Unit 1. Place the power supply unit on the computer. 2.
4. Connect the power-supply cables to the connector on the system board. 5. Install: a. b. c. d. e. f. 6. power-supply fan input/output (I/O) board shield system-board shield VESA mount bracket back cover VESA stand Follow the procedures in After Working Inside Your Computer. Removing the Processor 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. b. c. d. e. 3.
Removing the Speakers 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. b. c. d. e. f. 3. VESA stand back cover VESA mount bracket system-board shield I/O board shield speaker cover Perform the following steps as shown in the illustration: a. Disconnect the speaker cables from the connector on the system board [1]. b. Unthread the cables from the notches [2].
4. Remove the screws that secure the speakers to the chassis. Lift the speakers from the computer. Installing the Speakers 1. Place and align the speakers on the chassis. Tighten the screws that secure the speaker to the chassis. 2. Thread the cables on the notches. Connect the speaker cables to the system board. 3. Install: a. b. c. d. e. f. 4. system-board shield I/O board shield VESA mount bracket back cover bottom cover VESA stand Follow the procedures in After Working Inside Your Computer.
Removing the System Board 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. b. c. d. e. f. g. h. i. j. k. l. 3. 34 VESA stand back cover VESA mount bracket system-board shield memory optical drive hard drive heatsink assembly power supply unit input/output (I/O) board shield converter board power-supply fan Disconnect all the cables that are connected to the system board.
4. Perform the following steps as shown in the illustration. a. Remove the screws that secure the system board to the computer [1]. b. Slide the system board to release it from the computer [2]. c. Lift the system board away from the computer [3]. 5. Lift and remove the system board from the chassis. System Board Layout The following image displays the system board layout of the computer. 1. processor socket 2. WLAN connector 3.
4. memory card reader 5. USB 3.0 connectors 6. audio connector 7. HCA card 8. SATA HDD connector 9. display port 10. Line-out connector 11. USB 3.0 connectors 12. 8–pin power connector 13. USB 2.0 connector 14. network connector 15. USB 2.0 connector 16. USB 3.0 connectors 17. HDMI connector 18. SATA ODD connector 19. heatsink 20. memory connectors ( SODIMM sockets) Installing the System Board 1. Place the system board on the computer. 2. Connect all the cables to the system board. 3.
Removing the Display Panel 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. b. c. d. e. f. g. h. i. j. k. l. m. n. o. p. q. r. s.
4. Unthread all the cables from their tabs on the display panel. 5. Remove the screw that secure WEB GND cable. Remove the tape from both sides of the display panel.
6. Remove the screws that secure the base panel to the chassis. Lift the display-panel base from the display bezel. Installing the Display Panel 1. Tighten the screws to secure the display bracket to the display panel. 2. Place the display panel on the chassis. 3. Tighten the screw to secure the WEB GND cable to the chassis. 4. Fix the tape on both sides of the display panel.. 5. Align all the cables through their tabs on the display panel. 6.
7. Install: a. b. c. d. e. f. g. h. i. j. k. l. m. n. o. p. q. r. s. 8. system board antenna module speakers speaker cover processor fan heatsink assembly power supply unit power-supply fan converter board power and OSD buttons board intrusion switch hard drive optical drive WLAN card input/output (I/O) board shield system-board shield VESA mount bracket back cover VESA stand Follow the procedures in After Working Inside Your Computer. Removing the Camera 1.
3. Lift the latch and release the camera from its slot to access the camera cable. Disconnect the camera cable from the camera and remove the camera from the computer. Installing the Camera 1. Align the camera into its slot. 2. Connect the camera cable and fix the latch. 3. Install: a. b. c. d. e. f. g. h. i. j. k. l. m. n. o. p. q. 4.
System Setup 3 System Setup enables you to manage your computer hardware and specify BIOS‐level options.
Table 1. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only. Moves to the previous page till you view the main screen.
Option Description • • • • • • • Advanced Boot Options NOTE: The default option might differ based on the operating system of your computer. Add Boot Option - Enables you to add a boot option. Delete Boot Option - Enables you to delete an existing boot option. View - Enables you to view the current boot option in the computer. Load Defaults - Restores the default settings of the computer. Apply - Enables you to apply the settings. Exit - Exits and starts the computer.
Option Description • • • Drives Allows you to enable or disable the various on-board drives: • • SMART Reporting SATA-0 SATA-1 This field controls if the hard drive errors for the integrated drives are reported during system startup. This technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) specification. • USB Configuration ATA - SATA is configured for ATA mode. AHCI - SATA is configured for AHCI mode. RAID ON - SATA is configured to support RAID mode.
Table 4. Security Option Description Admin Password This field lets you set, change, or delete the administrator (admin) password (sometimes called the setup password). The admin password enables several security features. The drive does not have a password set by default. • • • Enter the old password Enter the new password Confirm the new password The successful changes in the password will take effect immediately. NOTE: If you delete the admin password, the system password also gets deleted.
Option Description Password Bypass Allows you to bypass the System Password and the internal HDD password prompts during a system restart. • • Disabled - Always prompt for the system and internal HDD password when they are set. This option is enabled by default. Reboot Bypass - Bypass the password prompts on restarts (warm boots). NOTE: The system will always prompt for the system and internal HDD passwords when powered on from the off state (a cold boot).
Option Description Dell Encryption Allows you to permanently clear all user information from the Dell Encryption Accelerator which is used to encrypt your system. If the card has not been configured by Data Protection or Encryption , the option will be disabled. • OROM Keyboard Access Allows you to determine if you access the Option Read Only Memory (OROM) configuration screens via hotkeys during boot.
Option Description • Delete All Keys- Deletes all the keys NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to default settings. Table 6. Performance Option Description Multi Core Support Specifies whether the process will have one or all cores enabled. The performance of some applications will improve with the additional cores.
Option Description (hour:minutes:seconds). The startup time can be changed by typing the values in the time and A.M./P.M. fields. • • • • Disabled - The system will not automatically power up. This option is selected by default. Every Day - The system will power up every day at the time you specified above . Weekdays - The system will power up Monday through Friday at the time you specified above. Select Days - The system will power up on days selected above at the time you specified above.
Option Description • • • MEBx Hotkey Minimal Thorough - This option is selected by default. Auto Specifies whether the MEBx Hotkey function should be enabled when the computer boots. This option is enabled by default. Table 9. Virtualization Support Option Description Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization technology.
Table 12. Cloud Desktop Option Description Server Lookup Method This option specifies how the Cloud Desktop software will lookup the server address. The options are: • • Static IP - Uses the static IP address DNS - Obtains several IP addresses using the Domain Name System (DNS) protocol. This option is selected by default NOTE: This option is relevant only when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop.
Option Description NOTE: This option is relevant only when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop. Domain Name This option specifies the domain name of the client. NOTE: This option is relevant only when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop, and when the client address method is set to static IP. Advanced This option turns on the Verbose Mode for advanced debugging.
System and Setup Password You can create a system password and a setup password to secure your computer. Password Type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide a basic level of security for the data on your computer.
Deleting or Changing an Existing System and/or Setup Password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press immediately after a power-on or reboot. 1. In the System BIOS or System Setup screen, select System Security and press .
Technical Specifications 4 NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer. Table 14. System Information Feature Specification Processor type • • Total cache Up to 8 MB cache depending on processor type Chipset Intel Q87 Express chipset Intel Dual / Quad Core Intel Core i3 / i5 / i7 series Table 15.
Table 17. Audio Feature Specification Controller Intel High Definition Audio with Waves MaxxVoice Pro Speaker single 4-ohms speakers in both the left and right speaker assembly (4 W average per channel) Internal speaker amplifier up to 7.
Table 20. Displays Feature Specification Type 23-inch full-HD WLED Maximum resolution 1920 x 1080 Refresh rate 60 Hz Brightness Brightness up/down buttons Operating angle 178 horizontal / 178 vertical Pixel pitch 0.2652 mm Controls on-screen controls Table 21. Drives Feature Specification Hard drive one 2.5-inch SATA hard drive or one 2.5-inch SATA drive with an adapter bracket NOTE: It supports dual hard drive.
Feature Specification Maximum 1.3 A ( High AC range) Table 24. Camera (optional) Feature Specification Image resolution 2.0 megapixel Video resolution FHD (1080p) Diagonal viewing angle 74 degrees Table 25. Stand Feature Specification Tilt –5 degrees to 30 degrees Table 26. Physical Dimensions Feature Specification Width 567.50 mm (22.34 inches) - Without stand Height 380.70 mm (14.99 inches) - Without stand Depth: non-touch 60.00 mm (2.36 inches) - Without stand touch 58.60 mm (2.
Feature Specification Green— a good 100 Mbps connection exists between the network and the computer. Orange — a good 1000 Mbps connection exists between the network and the computer. Off (no light) — the computer is not detecting a physical connection to the network. Network activity light on integrated network adapter Yellow light — A blinking yellow light indicates that network activity is present. Power supply diagnostic light Green light — The power supply is turned on and is functional.
Contacting Dell 5 NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Visit dell.com/support 2. Select your support category. 3.
