Dell Docking Station WD15 User Guide
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Introduction........................................................................................................... 4 2 Package Contents ................................................................................................ 5 3 Hardware Requirements .....................................................................................7 4 Identifying Parts and Features ...........................................................................8 5 Input/Output (I/O) Connectors.........
Introduction 1 The Dell Docking Station WD15 is a device that links all your electronic devices to your computer using a USB Type-C cable interface. Connecting the computer to the docking station allows you to access all peripherals (mouse, keyboard, stereo speakers, external hard drive, and large-screen displays) without having to plug each one into the computer. CAUTION: Update your computer’s BIOS and the Dell Docking Station WD15 drivers to the latest versions available at www.dell.
2 Package Contents Your docking station ships with the components shown below. Ensure that you have received all the components and contact Dell (see your invoice for contact information) if something is missing.
Safety, Environmental, and Regulatory Information 6
Hardware Requirements 3 Before using the docking station, ensure that your laptop or PC has a DisplayPort over USB Type-C or Thunderbolt port.
Identifying Parts and Features Figure 1. Identifying Parts and Features — Front Figure 2.
Audio headset port USB 3.0 port USB 3.0 port LED Indicator Sleep/Wake up button Kensington Lock slot HDMI port Mini DisplayPort VGA port Network connector (RJ-45) USB 2.
USB 3.
Input/Output (I/O) Connectors 5 The Dell Docking Station WD15 has the below I/O connectors: Video Ports • • • mini DisplayPort x 1 HDMI x 1 VGA x 1 Input/Output Ports • • • • • • • USB 3.0 x 2 USB 3.0 PowerShare x 1 USB 2.0 x 2 7.
Kensington Lock Slot Figure 3.
Important Information 7 You must update your computer’s BIOS and the Dell Docking Station drivers to the latest versions available at www.dell.com/support before using the docking station. Older BIOS versions and drivers could result in the docking station not being recognized by your computer or not functioning optimally.
Updating the Graphics drivers for your computer The Microsoft Windows operating systems include the VGA graphics drivers only. Therefore, for optimum graphics performance, it is recommended that Dell graphics drivers applicable for your computer be installed from dell.com/support under the “Video” section NOTE: 1. 2. For nVidia Discrete Graphics solutions on the Latitude E-Family and Mobile Precision 3rd Generation and above computers: a.
Quick Setup of Hardware 1. 8 Connect the AC adapter to the 7.4 mm DC-in power input on the Dell Docking Station WD15. Figure 4. Connecting the AC Adapter 2. Connect the AC adapter to a power outlet.
3. Connect the USB Type-C connector to the computer. Figure 5. Connecting the USB Type-C connector 4. 16 Connect multiple displays to the docking station, as needed.
9 LED Status Indicators Power Adapter LED Table 1. Power Adapter LED indicator State LED Behavior Connected Solid White Docking Status Indicator Table 2. Docking Station LED Indicators State LED Behavior Connected Solid White Table 3.
10 Configuring the Intel HD Graphics utility If connecting two displays, follow these steps: 1. Click the icon list on the task bar. 2. Click the Intel HD Graphics utility on your taskbar as shown here.
3. Click Graphics Properties. 4. Click Display. 5. Click Display and select Multiple Displays.
6. Select your preferred Display Mode. 7. Select and arrange your displays to your preferred positions and then click Apply for the changes to take effect.
Removing the USB Type-C Cable 11 The Dell Docking Station WD15 is shipped with the USB Type-C cable attached. To remove/change the cable, follow these steps: 1. Turn over the docking station.
2. 22 Peel back the rubber safety shield as shown.
3. Remove the two M2.5 x 5 screws.
4. 24 Lift and remove the metal cable bracket.
5. Pull out the USB Type-C cable from its connector inside the docking station.
12 Troubleshooting the Dell Docking Station WD15 Symptoms and solutions NOTE: The Dell Docking Station WD15 only works with DisplayPort over USB-C or Thunderbolt protocols and is not compatible with all USB-C ports. Table 4. Symptoms and solutions Symptoms Suggested solutions No video on the monitors attached to the HDMI, miniDP port, or the VGA port on the docking station. • • • • • The video on the attached monitor is distorted or flickering.
Symptoms Suggested solutions The video on the attached monitor is not displaying as an extended monitor. • • The audio connector is not functioning or there is a lag in the audio. • • • The USB ports are not functioning on the docking station. • • • • Make sure the Intel HD Graphics software is installed in the Windows Device Manager. Open the Intel HD Graphics Control Panel and go to the Multiple Displays control to set the display to the extended mode.
Symptoms Suggested solutions 3. PXE boot on dock does not function. • • Enable Thunderbolt Boot Support If your BIOS has an Integrated NIC page, please select Enabled w/PXE. If your BIOS has a USB/Thunderbolt Configuration page, please make sure that the following options are checked: a. b. USB Boot does not function. If your BIOS has a USB/Thunderbolt Configuration page, please make sure that the following options are checked: 1. 2. 3.
Technical specifications 13 Docking Specifications Standard • USB Type-C Video Ports • • • mini DisplayPort x 1 (supports DP 1.2) HDMI x 1 (supports HDMI 1.4a) VGA Port x 1 IO Ports • • Headset connector x 1 Speaker out x 1 Network Port • Gigabit Ethernet (RJ-45) x 1 USB Ports • • • 2 Front USB 3.0 Ports (one with PowerShare) 1 Rear USB 3.0 Port 2 Rear USB 2.0 Ports DC-in Port • one 7.4 mm DC-in port USB Type-C cable length • 0.
Environmental Characteristics Temperature Operating: 0 °C to 35 °C Non-operating: • Storage: -20 °C to 60 °C (-4 °F to 140 °F) • Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity Operating: 10% to 80% (non-condensing) Non-operating: • Storage: 5% to 90% (non-condensing) • Shipping: 5% to 90% (non-condensing) Power Adapter Input Voltage AC 100~240 V Power Adapter Output Voltage 19.5 V / 3.34 A Average Power Consumption 4.384 W Network Standby Power Consumption 5.
Display resolution table Table 5. Display resolution table Universal cable with Thunderbolt system Single Display (maximum resolution) Dual Display (maximum resolution) Triple Display (maximum resolution) Up to 21.
