Dell USB-C Mobile Adapter DA310 User’s Guide Regulatory Model: DA310z / DA310u
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your PC. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents What’s in the box ������������������������������������������������������������������4 Features �������������������������������������������������������������������������������5 Front view �������������������������������������������������������������������������5 Back view ��������������������������������������������������������������������������5 Using your DA310 mobile adapter ��������������������������������������������6 Troubleshooting �������������������������������������������������������������
What’s in the box Dell USB-C Mobile Adapter DA310 Quick Start Guide 1 1 Dell USB-C Mobile Adapter: DA310 2 2 Documents 4
Features Front view 1 2 4 3 1 USB 3.2 Gen 2 (10 Gbps) USB-C port 2 Ethernet port 3 USB-C cable 4 USB 3.
Using your DA310 mobile adapter 1. Using your fingertips, hold the bottom section of the DA310. 2. With the USB-C cable facing you, turn the top section to release the USB-C cable.
3. Connect the USB-C cable of your DA310 to the Thunderbolt port (15W) or USB-C (DisplayPort Alt Mode, 15W or 7.5W) port on your PC. The image below shows the DA310 connected to several peripherals without an external power source. NOTE: DA310 can support only one display at any given time. Without Power Delivery Pass-Through 4 Display out (Choose 1) Dual USB-A USB-C 15 W 15 W 15 W / 7.5 W 7.
4. The DA310 supports power delivery pass-through up to 90W when connected to the Thunderbolt or USB-C (Display Port Alt Mode) port of your PC. Power can be supplied by the USB-C power adapter or USB-C monitor with power delivery capability that supports charging feature. The following two images show DA310 connected to an external power source via USB-C power adapter or USB-C monitor. NOTE: DA310 can support only one display at any given time.
5. The DA310 display ports and ethernet port support power FRS (Fast Role Swap). (a) If DA310 is connected to a PC and a USB-C power adapter, and the user chooses to disconnect the USB-C power adapter from the DA310, it will switch the power source from the USB-C power adapter to the PC instantly without affecting the functionality of the display ports and ethernet port.
6. The DA310 display MFDP USB-C 4K FHD 4K 4K NOTE: The DA310 supports only one display at a time USB-C Dual USB-A 10 Gbps 10 Gbps Video port Connect an external display or a projector. Ethernet port Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or internet access. USB-C and USB-A ports Connect peripherals such as keyboards, mice and external storage devices.
Troubleshooting Problem Possible solutions The DA310 does not work with the USB-A port on the PC The DA310 is only compatible with the USB-C port on the PC, i.e. Thunderbolt port or USB-C (DisplayPort Alt Mode) port. Multiple displays are not working The DA310 supports only single display out. You can only connect one display to the HDMI port, DisplayPort, the VGA port, or USB-C port at a time.
Troubleshooting Problem Possible solutions Video / Audio performance issues • Check and update PC BIOS, graphic driver and audio driver for the latest version. • Check and update PC Thunderbolt firmware and driver to the latest version. No video on the monitor connected to the DA310 • Check the video cables and ensure they are connected correctly. • Disconnect the peripheral from the DA310, wait for 10 seconds, then connect the peripheral.
Specifications Upstream input USB-C Downstream data ports • Two USB 3.2 Gen 2 (10Gbps) USB-A ports • One USB 3.2 Gen 2 (10Gbps) USB-C port • One Gigabit Ethernet RJ45 port Downstream video out ports and resolutions supported Single video out from one of the four ports: • One DisplayPort 1.4 port (3840 x 2160 max)/60 Hz • One HDMI 2.
Statutory information Warranty Limited warranty and return policies Dell-branded products carry a 3-year limited hardware warranty. If purchased together with a Dell system, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at www.dell.com/terms This document contains a binding arbitration clause.
