User‘s Guide Dell E1916HV Dell E2016HV Dell E2216HV Regulatory model: E1916HVf / E2016HVf / E2216HVf
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2015 Dell Inc. All rights reserved. Information in this document is subject to change without notice. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
Contents About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Identifying Parts and Controls. . . . . . . . . . . . . . . . . . . . . . . . . 7 Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Plug and Play Capability . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Product-Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 53 Dell Soundbar Problems . . . . . . . . . . . . . . . . . . . . . . . . . . .
About Your Monitor Package Contents Your monitor ships with all the components shown below. Ensure that you have received all the components and Contact Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
Product Features The Dell E1916HV / E2016HV / E2216HV flat-panel display has an active matrix, ThinFilm Transistor, Liquid Crystal Display and LED backlight. The monitor’s features include: • E1916HV : 47.01 cm (18.51 inches) diagonal viewable image size, 1366 x 768 resolution, plus full-screen support for lower resolutions. • E2016HV: 49.53cm (19.5 inches) diagonal viewable image size, 1600 x 900 resolution, plus full-screen support for lower resolutions. • E2216HV: 54.69 cm (21.
Identifying Parts and Controls Front View 1 Function buttons (For more information, see Operating the Monitor) 2 Power On/Off button (with LED indicator) Back View E1916HV / E2016HV: Back View with Monitor Stand About Your Monitor 7
E2216HV: Back View with Monitor Stand Label 1 2 3 Description Use VESA mounting holes (100 mm) Regulatory rating label To mount the monitor. 4 5 Cable management slot Side View Right Side 8 Lists the regulatory approvals. Barcode serial number label Refer to this label if you need to contact Dell for technical support. Security lock slot Secures monitor with security lock (security lock not included). About Your Monitor Use to organize cables by placing them through the slot.
Bottom View Label Description Use 1 AC power connector To connect the monitor power cable. 2 VGA connector 3 Dell soundbar mounting slots To connect your computer to the monitor using a VGA cable. To attach the optional Dell Soundbar. Monitor Specifications The following sections give you information about the various power management modes and pin assignments for the various connectors of your monitor.
Energy Star Power Consumption On Mode 13.4 W*** E2216HV: VESA Modes Horizontal Vertical Sync Sync Video Power Power Indicator Consumption Normal operation Active Active Active White Active-off mode Inactive Inactive Blank Switch off - - Glowing white Off Energy Star Power Consumption On Mode 18.2 W*** 24 W (Maximum)** 18 W (Typical) Less than 0.3 W Less than 0.3 W * The OSD will only function in the normal operation mode.
Pin Assignments 15-pin D-Sub connector Pin Number Monitor Side of the 15-pin Side Signal Cable 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 DDC +5 V 10 GND-sync 11 GND 12 DDC data 13 H-sync 14 V-sync 15 DDC clock About Your Monitor 11
Plug and Play Capability You can install the monitor in any Plug and Play compatible system. The monitor automatically provides the computer with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic. You can select different settings if required.
** E1916HV / E2016HV / E2216HV color gamut (typical) is based on CIE1976 (85 %) and CIE1931 (72 %) test standards. Resolution Specifications Model number E1916HV E2016HV E2216HV Scan range • Horizontal 30 kHz to 83 kHz (automatic) • Vertical Maximum preset resolution 56 Hz to 76 Hz (automatic) 1366 x 768 at 60 Hz 1600 x 900 at 60 Hz 1920 x 1080 at 60 Hz Electrical Specifications Model number E1916HV / E2016HV / E2216HV Video input signals Analog RGB: 0.
VESA, 1280 x 1024 80.0 75.0 135.0 +/+ VESA, 1366 x 768 47.7 59.8 85.5 +/+ Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/ Vertical) VESA, 720 x 400 31.5 70.1 28.3 -/+ VESA, 640 x 480 31.5 59.9 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 37.9 60.3 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.
Physical Characteristics The following table lists the monitor's physical characteristics: Model Number E1916HV E2016HV E2216HV Connector type 15-pin D-subminiature (Black connector) Signal cable type Analog: D-Sub, 15 pins Dimensions: (with stand) Height Width Depth 359.0 mm (14.13 inches) 445.4 mm (17.54 inches) 167.0 mm (6.57 inches) 368.9 mm (Maximum) (14.52 inches (Maximum)) 471.5 mm (Maximum) (18.56 inches (Maximum)) 167.0 mm (6.57 inches) 396.7 mm (15.62 inches) 512.2 mm (20.
Environmental Characteristics The following table lists the environmental conditions for your monitor: Model Number E1916HV E2016HV E2216HV Temperature • Operating • Non-operating Storage: -20 °C to 60 °C (-4 °F to 140 °F) 0 °C to 40 °C (32 °F to 104 °F) Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity • Operating • Non-operating Storage: 5 % to 90 % (non-condensing) 10 % to 80 % (non-condensing) Shipping: 5 % to 90 % (non-condensing) Altitude • Operating • Non-operating 12,191 m (4
Maintenance Guidelines Caring for Your Monitor CAUTION: Read and follow the safety instructions before cleaning the monitor. CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: • To clean your antistatic screen, slightly dampen a soft, clean cloth with water.
Setting Up the Monitor Attaching the Stand NOTE: The stand base is detached when the monitor is shipped from the factory. 1. Assemble the stand riser to stand base. a. Place the monitor stand base on a stable table top. b. Slide the monitor stand body in the correct direction down onto the stand base until it clicks into place. 2. Attach the stand assembly to the monitor: a. Place the monitor on a soft cloth or cushion near the edge of desk. b. Align the stand assembly bracket to the monitor groove. c.
Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. To connect your monitor to the computer: 1. Turn off your computer and disconnect the power cable. 2. Connect VGA cable to the corresponding video port on the back of your computer. Connecting VGA Cable NOTE: The graphics are used for the purpose of illustration only. Appearance on the computer may vary.
Removing the Monitor Stand NOTE This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the removal instructions. 1. Remove the VESA Cover. a. Place the monitor panel on a soft cloth or cushion. b. Lft from both side simultaneously, remove the VESA Cover away from the monitor. 2. Remove the stand assembly to the monitor. a. Use a long screwdriver to push the release latch located in a hole just above the stand. b.
Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESAcompatible base mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the stand. 3. Use a screwdriver to remove the four screws securing the plastic cover. (figure 2) 4. Attach the mounting bracket from the wall mounting kit to the LCD. 5. Mount the LCD on the wall by following the instructions that came with the base mounting kit.
Operating the Monitor Power On the Monitor Press the button to turn on the monitor. Using the Front-Panel Controls Use the keys on the front of the monitor to adjust the image settings. Front-Panel Keys Description A Preset modes Use the Preset modes key to choose from a list of preset color modes. See Using the OSD Menu. Use the Brightness / Contrast key to direct access to the "Brightness" and "Contrast" control menu. B Brightness /Contrast Use the Menu key to open the on-screen display (OSD).
B Down C Use the Down key to adjust (decrease ranges) items in the OSD menu. Use the OK key to confirm your selection. OK D Use the Back key to go back to the previous menu. Back Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1.
Operating the Monitor
2. Press the and buttons to toggle between options in the Menu. As you move from one icon to another, the option name is highlighted. 3. To select the highlighted item on the menu press the button again. 4. Press the and buttons to select the desired parameter. 5. Press the button to enter the slide bar and then use the or buttons, according to the indicators on the menu, to make your changes. 6.
Brightness Allows you to adjust the brightness or luminance of the backlight. key to Press the key to increase brightness and press the decrease brightness (min 0 ~ max 100). Contrast Allows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen. Adjust brightness first, and adjust contrast only if you need further adjustment. Press the key to increase contrast and press the key to decrease contrast (min 0 ~ max 100).
Auto Adjust Use this key to activate automatic setup and adjust menu.
The following dialog appears on a black screen as the monitor self-adjusts to the current input: Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Display. NOTE: Auto Adjust does not occur if you press the button while there are no active video input signals or attached cables. Color 28 Use the Color menu to adjust the monitor's color settings.
Input Color Format Allows you to set the video input mode to RGB or YPbPr Operating the Monitor 29
Preset Modes 30 Allows you to choose from a list of preset color modes.
• Reset Color Standard: Loads the monitor's default color settings. This is the default preset mode. • Multimedia: Loads color settings ideal for multimedia applications. • Paper: Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without affecting color images. Applies to RGB input format only. • Warm: Increases the color temperature. The screen appears warmer with a red/yellow tint. • Cool: Decreases the color temperature.
Display 32 Use the Display menu to adjust the monitor's display settings.
Aspect Ratio Adjusts the image ratio as Wide 16:9, 4:3, or 5:4. NOTE: Wide 16:9 adjustment is not required at maximum preset resolution 1366 x 768 (for E1916HV) or 1600 x 900 (for E2016HV) or 1920 x 1080 (for E2216HV). Horizontal Position Use or the buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+). Vertical Position Use the or buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+). Sharpness This feature can make the image look sharper or softer.
Energy 34 Operating the Monitor
Power Button LED Allows you to set the power LED indicator on or off during active to save energy. Reset Energy Select this option to restore default Energy settings. Menu Select this option to adjust the settings of the OSD such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.
Language Allows you to set the OSD display to one of eight languages: English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese. Transparency Allows you to adjust the OSD background from opaque to transparent. Timer Allows you to set the time for which the OSD remains active after you press a key on the monitor. Use the and keys to adjust the slider in 1 second increments, from 5 to 60 seconds.
Lock Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All keys are locked except key. NOTE: When the OSD is locked, pressing the menu key takes you directly to the OSD settings menu, with 'OSD Lock' preselected on entry. Press and hold key for 6 seconds to unlock and allow user access to all applicable settings. Reset Menu Select this option to restore default menu settings. Selecting this option allows you to set two shortcut keys.
Shortcut Key 1 38 User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Aspect Ratio" and set as shortcut key.
Operating the Monitor 39
Shortcut Key 2 40 User can select from "Preset Modes", "Brightness/Contrast", "Auto Adjust", "Aspect Ratio" and set as shortcut key.
Reset Personalization Allows you to restore shortcut key to the default setting.
Operating the Monitor
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows a software on your computer to adjust the monitor display settings like the brightness, color balance etc. Enable (Default): Optimizes the performance of your monitor and provides a better customer experience. Disable: Disables the DDC/CI option and the following message appears on the screen. LCD Conditioning This feature will help reduce minor cases of image retention.
OSD Messages When the monitor does not support a particular resolution mode you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the horizontal and vertical frequency ranges addressable by this monitor. Recommended mode is 1366 x 768 (for E1916HV) or 1600 x 900 (for E2016HV) or 1920 x 1080 (for E2216HV).
You will see the following message before the DDC/CI function is disabled. When the monitor enters the Power Save mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, the following messages will appear depending on the selected input: If VGA cable is not connected, a floating dialog box as shown below appears. The monitor will enter Power Save Mode after 5 minutes if left at this state.
Setting the Maximum Resolution Windows Vista® ,Windows® 7 ,Windows® 8 or Windows 8.1: 1. For Windows® 8 or Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen Resolution. 3. Click the dropdown list of the screen resolution and select 1366 x 768 (for E1916HV) or 1600 x 900 (for E2016HV) or 1920 x 1080 (for E2216HV). 4. Click OK.
Using the Tilt Tilt With the stand assembly, you can tilt the monitor for the most comfortable viewing angle. NOTE: The stand base is detached when the monitor is shipped from the factory.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instruction Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer.
Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2.
Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions. Common Symptoms What You Experience No Video/Power LED off No Video/Power LED on Poor Focus Shaky/Jittery Video 50 Possible Solutions • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment.
Missing Pixels LCD screen has spots • Cycle power on-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/ monitors. Stuck-on Pixels LCD screen has bright • Cycle power on-off. spots • Pixel that is permanently off is a natural defect that can occur in LCD technology.
Synchronization Problems Safety-Related Issues Intermittent Problems Missing Color Wrong Color 52 Screen is scrambled or • Reset the monitor to Factory appears torn Settings. • Perform Auto Adjust via OSD. • Adjust Phase and Pixel Clock controls via OSD. • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode.
Image retention from a static image left on the monitor for a long period of time Faint shadow from the • Use the Power Management static image displayed feature to turn off the monitor at appears on the screen all times when not in use (for more information, see Power Management Modes. • Alternatively, use a dynamically changing screensaver.
Dell Soundbar Problems Common Symptoms What You Experience No sound for system where the Soundbar draws power from an AC adapter No Sound 54 Possible Solutions • Turn the Power/Volume knob on the No power to Soundbar - the power Soundbar clockwise to the middle position; check if the power indicator indicator is off (white LED) on the front of the Soundbar is illuminated. • Confirm that the power cable from the Soundbar is plugged into the adapter.
Distorted Sound Distorted Sound • Clear any obstructions between the Soundbar and the user. • Confirm that the audio line-in plug is completely inserted into the jack of the sound card. • Set all Windows volume controls to their midpoints. • Decrease the volume of the audio application. • Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. • Clean and re-seat the audio line-in plug. • Troubleshoot the computer’s sound card.
Unbalanced Sound Output Low Volume 56 Sound from only one • Clear any obstructions between the side of Soundbar Soundbar and the user. • Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio source. • Set all Windows audio balance controls (L-R) to their midpoints. • Clean and reseat the audio line-in plug. • Troubleshoot the computer’s sound card. • Test the Soundbar using another audio source (For example: portable CD player, MP3 player).
Appendix Safety Instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Product Information Guide. FCC Notices (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.
Setting the display resolution to 1366 x 768 (for E1916HV) or 1600 x 900 (for E2016HV) or 1920 x 1080 (for E2216HV) (Maximum) For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1366 x 768 (for E1916HV) or 1600 x 900 (for E2016HV) or 1920 x 1080 (for E2216HV) pixels by performing the following steps: In Windows Vista®, Windows® 7, Windows® 8 or Windows 8.1: 1. For Windows® 8 or Windows 8.
If you have a Dell desktop or a Dell portable computer with Internet access 1. Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 1366 x 768 (for E1916HV) or 1600 x 900 (for E2016HV) or 1920 x 1080 (for E2216HV) again.
Procedures for setting up dual monitors in Windows Vista® , Windows® 7 , Windows® 8 or Windows® 8.1 For Windows Vista® Connect the external monitor(s) to your laptop or desktop using a video cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup method. Method 1: Using keyboard shortcut “Win+P” 1. Press the Windows logo key + P on your keyboard. 2. While holding down the Windows logo key, press P to toggle between the display selections. Method 2: Using the “Personalize” menu 1.
2. Click Display Settings. 3. Click Identify Monitors. • You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor.
For Windows® 7 Connect the external monitor(s) to your laptop or desktop using a video cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup method. Method 1: Using keyboard shortcut “Win+P” 1. Press the Windows logo key + P on your keyboard. 2. While holding down the Windows logo key, press P to toggle between the display selections. Method 2: Using the “Screen Resolution” menu 1. Right-click on the desktop and click Screen resolution.
2. Click Multiple displays to choose a display selection. If you do not see the additional monitor listed, click Detect. • You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor.
For Windows® 8 or Windows 8.1 Connect the external monitor(s) to your laptop or desktop using a video cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup method. Method 1: Using keyboard shortcut “Win+P” 1. Press the Windows logo key + P on your keyboard. 2. While holding down the Windows logo key, press P to toggle between the display selections. Method 2: Using the “Screen Resolution” menu 1. From the Start screen, select Desktop tile to switch to the Classic Windows desktop.
2. Right-click on the desktop and click Screen resolution. 3. Click Multiple displays to choose a display selection. If you do not see the additional monitor listed, click Detect. • You may need to restart your system and repeat steps 1 to 3 if the system does not detect the added monitor.
Setting Display Styles For Multiple Monitor After the external monitor(s) have been set up, users can select the desired display style from Multiple displays menu: Duplicate, Extend, Show Desktop On. • Duplicate these displays: Duplicate the same screen on two monitors with the same resolution, chosen based on the monitor with a lower resolution.
For Windows® 8 or Windows 8.
• Extend these displays: This option is recommended when an external monitor is connected to a laptop, and each monitor can display different screen independently to improve user convenience. The relative position of the screens can be set up here, for example monitor 1 may be set up to be to the left of monitor 2 or vice versa. This depends on the physical position of the LCD monitor in relation to the laptop. The horizontal line displayed on both monitors can be based on the laptop or external monitor.
For Windows® 7 For Windows® 8 or Windows 8.
• Show desktop only on…: Display the status of a particular monitor. This option is typically chosen when the laptop is used as a PC so the user can enjoy a large external monitor. Most current laptops support mainstream resolutions. As shown in the figure above, the resolution of the laptop monitor is only 1280 x 800, but after connecting a 27” external LCD monitor, users can immediately improve their visual enjoyment to 1920 x 1080 Full HD quality.
For Windows® 7 Appendix 71
For Windows® 8 or Windows 8.
