Dell OptiPlex 3020M Owner's Manual Regulatory Model: D08U Regulatory Type: D08U001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Working on Your Computer................................................................................5 Before Working Inside Your Computer................................................................................................ 5 Turning Off Your Computer..................................................................................................................6 After Working Inside Your Computer......................................................................................
System Setup....................................................................................................... 36 Boot Sequence....................................................................................................................................36 Navigation Keys................................................................................................................................... 36 System Setup Options.........................................................................
Working on Your Computer 1 Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist: • You have read the safety information that shipped with your computer. • A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. 3. Disconnect all network cables from the computer. 4. Disconnect your computer and all attached devices from their electrical outlets. 5. Press and hold the power button while the computer is unplugged to ground the system board. 6. Remove the cover.
After Working Inside Your Computer After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. 1. Replace the cover. CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 2. Connect any telephone or network cables to your computer. 3. Connect your computer and all attached devices to their electrical outlets. 4. Turn on your computer. 5.
Installing the Accessories This section provides detailed information on how to install the following accessories: • Power Adapter • Dell OptiPlex Micro Dual VESA Mount • Dell OptiPlex Micro VESA Mount • Dell OptiPlex Micro Vertical Stand • Dell OptiPlex Micro Console with DVD-RW • Dell OptiPlex Micro All-in-One Mount Installing the Power Adapter 1. Perform the following steps as shown in the illustration: a. Slide to open the cover of the power adapter [1]. b.
Installing the Dell OptiPlex Micro Dual VESA Mount Recommended Screws: Screw Type Used in M4 x L10 mm, Pan head screw Monitor Prerequisite: Install the power adapter. 1. Align the dual VESA mount behind the monitor and tighten the screws to secure the dual VESA mount to the monitor. 2. Perform the following steps as shown in the illustration: a. Slide the computer into the dual VESA mount. [1] b. Rotate the screw in clockwise direction to secure the computer to the dual VESA mount.
3. Slide the power adapter case through the grooves at the bottom of the dual dual VESA mount to lock it. 4. Connect all the cables and antenna to the computer.
5. Tighten the screws to secure the arm stand to the dual VESA mount.
ST4 x L13 mm, Wooden screw Wooden table Prerequisite: Install the power adapter. 1. Perform the following steps as shown in the illustration: a. Tighten the screws to secure the VESA mount to the table. b. Slide the computer into the VESA mount [1]. c. Tighten the screw to secure the computer to the VESA mount [2]. 2. Perform the following steps as shown in the illustration: a. Slide the power adapter case through the grooves at the bottom of the VESA mount to lock it. b.
Installing the Dell OptiPlex Micro Console with DVD-RW Recommended Screws: 1. Screw Type Used in ST4 x 13 mm, Wooden screw Wooden table Perform the following steps as shown in the illustration: a. Loosen the screws that secure the cover to the optical drive console [1]. b. Slide and lift the cover upwards to remove it from the console [2].
2. Perform the following steps as shown in the illustration: a. Slide the computer into the slot [1]. b. Tighten the screw to secure the computer to the optical drive console [2]. 3. Perform the following steps as shown in the illustration: a. Cut the strap of the power adapter cable [1]. b. Slide and insert the power adapter into the slot [2]. c. Route the cable through the notch to secure it [3]. 4. Perform the following steps as shown in the illustration: a. Open the cable management clip [1]. b.
5. Route the USB cables through the cable management clip and connect them to the computer. Close the cable management clip. 6. Perform the following steps as shown in the illustration: a. Prepare the wooden table by installing screws for mounting the optical drive console. b. Align the slots on the optical drive console with the screws on the table and slide the optical drive console and lock it. c. Tighten the screws to secure the optical drive console to the wooden table.
7. Install the antenna to the optical drive console. 8. Perform the following steps as shown in the illustration: a. Slide and insert the cover to its position [1]. b. Tighten the screws to secure the cover to the chassis [2].
Installing the Dell OptiPlex Micro All-in-One Mount Behind the Monitor Recommended Screws: Screw Type Used with M4 X L8 mm, pitch 0.7 mm, selftapping screw PUZ plate without thread screw holes— Dell P,U,PU,UZ- series monitors M4 X L8 mm, pitch 0.
M3 X L8 mm, pitch 0.5 mm, selftapping screw E Plate without thread screw holes— Dell E-series monitors M3 X L8 mm, pitch 0.35 mm, machine screw E Plate with thread screw holes— Dell E-series monitors U Plate — Universal monitors 1. Perform the following steps as shown in the illustration: a. Remove the screws that secure the cover to the chassis [1]. b. Slide and lift the cover upwards to remove it from the chassis [2].
2. Perform the following steps as shown in the illustration: a. Slide the computer into the slot [1]. b. Rotate the screw in clockwise direction to secure the computer to the chassis [2]. 3. Perform the following steps as shown in the illustration: a. Lift up the antenna cable [1]. b. Connect the antenna cable to the antenna connector on the computer [2].
4. Perform the following steps as shown in the illustration: a. Cut the strap of power adapter cable [1]. b. Slide the power adapter into the slot [2]. c. Route the cable through the clip [3]. 5. Perform the following steps as shown in the illustration: a. Route the cable through the clip [1]. b. Connect the cable to the adapter [2].
6. Align the PUZ plate to the bottom of monitor and tighten the screws. 7. Perform the following steps as shown in the illustration: a. Slide and lock the chassis to the PUZ plate [1]. b. Rotate the screw in clockwise direction to secure the computer [2]. c. Flip the computer along with the monitor [3].
8. Perform the following steps as shown in the illustration: a. Connect all the cables to the computer. b. Slide the cover to its original position [1]. c. Tighten the screws to secure the cover to the chassis [2].
Removing and Installing Components 3 This section provides detailed information on how to remove or install the components from your computer. Front and Back View Figure 1. Front and Back View 1. power button or power light 2. hard-drive activity light 3. headset connector 4. microphone connector 5. Wi-Fi antenna connector (optional) 6. serial and PS2 connector (optional) 7. USB 2.0 connector (hibernate wake-up) 8. security-cable slot 9. USB 2.0 connectors 10. padlock ring 11.
3. Perform the following steps as shown in the illustration: a. Remove the screw that secures the cover to the computer [1]. b. Slide the cover outwards [2]. c. Lift the cover up to remove it from the computer [3]. Installing the Cover 1. Align the cover to its original position on the computer. 2. Tighten the screw to secure the cover to the computer. 3. Follow the procedures in After Working Inside Your Computer.
Removing the Processor Fan Module 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the cover. 3. Perform the following steps as shown in the illustration: a. Press the securing tabs on the sides [1]. b. Slide the processor fan module outwards [2]. c. Lift the processor fan module away from the computer [3]. 4. Disconnect the speaker and fan cables from the system board.
Installing the Processor Fan Module 1. Connect the speaker and fan cable to the connectors on the system board. 2. Place the processor fan module on the slot and slide it until it is secured. 3. Install the cover. 4. Follow the procedures in After Working Inside Your Computer. Removing the Speaker 1. 2. Follow the procedures in Before Working Inside Your Computer. Remove the: a. cover b. processor fan module 3. Perform the following steps as shown in the illustration: a.
5. Follow the procedures in After Working Inside Your Computer. Removing the Hard Drive 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the cover. 3. Perform the following steps as shown in the illustration: a. Press the securing tabs to release the hard-drive assembly [1]. b. Slide the hard-drive assembly to release it from the slot [2]. c. Lift the hard-drive assembly away from the computer [3]. 4. Perform the following steps as shown in the illustration: a.
Installing the Hard Drive 1. Insert the hard drive into the hard-drive bracket. 2. Align and place the hard-drive assembly to its slot on the computer. 3. Install the cover. 4. Follow the procedures in After Working Inside Your Computer. Removing the Heatsink 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. cover b. processor fan module 3. Perform the following steps as shown in the illustration: a.
Installing the Heatsink 1. Place the heat sink on the system board. 2. Tighten the screws to secure the heatsink. 3. Install: a. processor fan module b. cover 4. Follow the procedures in After Working Inside Your Computer. Removing the PS2 and Serial Connector Board 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the cover. 3. Perform the following steps as shown in the illustration: a. Disconnect the cable from the PS2 and serial connector board [1]. b.
Installing the PS2 and Serial Connector Board 1. Place the PS2 and serial connector board into its slot. 2. Tighten the screws that secure the PS2 and serial connector board to the base panel. 3. Connect the cable to the PS2 and serial connector board. 4. Install the cover. 5. Follow the procedures in After Working Inside Your Computer. Removing the WLAN Card 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. cover b. hard drive 3.
Removing the Processor 1. Follow the procedures in Before Working Inside Your Computer. 2. Remove the: a. hard drive b. cover 3. Perform the following steps as shown in the illustration: a. Press the release lever down [1]. b. Move the lever outward to release it from the retention hook that secures it [2]. c. Lift the processor cover and remove the processor from its socket [3]. Installing the Processor 1. Insert the processor into the processor socket. Ensure that the processor is properly seated.
Installing the Memory NOTE: Please use DIMM 2 slot if there is only one memory module available. 1. Align the notch on the memory-card with the tab in the system-board connector. 2. Press down on the memory module until the retention clips spring back to secure them in place. 3. Install the: a. processor fan module b. cover 4. Follow the procedures in After Working Inside Your Computer. Removing the Coin-Cell Battery 1. Follow the procedures in Before Working Inside Your Computer. 2.
1. processor socket 2. processor fan connector 3. speaker connector 4. memory connectors ( SODIMM sockets) 5. WLAN connector 6. SATA HDD connector 7. coin-cell battery 8. PS2 and serial connector Removing the System Board 1. 2. Follow the procedures in Before Working Inside Your Computer. Remove the: a. b. c. d. e. f. g. h. i. 3.
4. Perform the following steps as shown in the illustration. a. Remove the screws that secure the system board to the computer [1]. b. Slide the system board to release it from the computer [2,3]. c. Lift the system board away from the computer [4]. Installing the System Board 1. Place the system board on the computer. 2. Tighten the screws to secure the system board to the base panel. 3. Place the hard drive holder on the system board. 4.
a. b. c. d. e. f. g. h. i. 6. coin-cell battery WLAN card PS2 or serial connector board processor memory heatsink hard drive processor fan module cover Follow the procedures in After Working Inside Your Computer.
System Setup 4 System Setup enables you to manage your computer hardware and specify BIOS‐level options.
Table 1. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only. Moves to the previous page till you view the main screen.
Option Description Advance Boot Options Enable Legacy Option ROMs - This option is required for legacy boot mode. This option is not allowed if Secure Boot is enabled. Date/Time Allows you to set the date and time. The changes to the system date and time takes effect immediately. Table 3. System Configuration Option Description Integrated NIC Allows you to enable or disable the integrated network card.
Option Description If USB port is enabled, device attached to this port is enabled and available for operation system. If USB port is disabled, the operation system cannot see any device attached to this port. USB configuration: • • • Enable Boot Support Rear USB Ports a. Port 1 (Top) b. Port 2 (Upper Middle) c. Port 3 (Lower Middle) d. Port 4 (Bottom)* Front USB 3.0 Ports a. Port 1 (Top) b. Port 2 (Bottom)* NOTE: * indicates USB 3.
Option Description The drive does not have a password set by default. • • • Enter the old password Enter the new password Confirm the new password Strong Password Enable strong password - This option is disabled by default. Password Configuration This field controls the minimum and maximum number of characters allowed for the admin and system passwords.
Option Description • Admin Setup Lockout Allows you to enable or disable the option to enter setup when an admin password is set. • HDD Protection Support Enable CPU XD Support - This option is enabled by default. Enable Admin Setup Lockout - This option is not set by default. Allows you to enable or disable the HDD Protection feature • HDD Protection Support - This option is not set by default. Table 5.
Option Description • Intel SpeedStep 2 Allows you to enable or disable the Intel SpeedStep mode of the processor. • Enable Intel SpeedStep - This option is enabled by default. C States Control Allows you to enable or disable the additional processor sleep states. • C States - This option is enabled by default. Limit CPUID Value This field limits the maximum value the processor Standard CPUID Function will support. • Enable CPUID Limit - This option is not set by default.
Option Description NOTE: This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled. Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled. • • • Fan Control Override Disabled Enabled in S5 only Enabled in S4 and S5 - This option is enabled by default. Controls the speed of the system fan. This option is disabled by default. NOTE: When enabled, the fan runs at full speed.
Option Description Keyboard Errors Specifies whether keyboard related errors are reported when it boots. This option is enabled by default. Table 9. Virtualization Support Option Description Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization technology. • Enable Intel Virtualization Technology - This option is enabled by default. Table 10.
Option Description NOTE: This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop . Server Port Specifies the primary IP port of the Cloud Desktop, which is used by the client to communicate. The default IP port is 06910. NOTE: This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop. Client Address Method Specifies how the client obtains the IP address.
Option Description • Clear Log Updating the BIOS It is recommended to update your BIOS (system setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet 1. Re-start the computer. 2. Go to dell.com/support. 3. Enter the Service Tag or Express Service Code and click Submit.
Password Type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. CAUTION: The password features provide a basic level of security for the data on your computer. CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: Your computer is shipped with the system and setup password feature disabled.
The System Security screen is displayed. 2. In the System Security screen, verify that Password Status is Unlocked. 3. Select System Password, alter or delete the existing system password and press or . 4. Select Setup Password, alter or delete the existing setup password and press or . NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the System and/or Setup password, confirm the deletion when promoted. 5.
5 Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help and Support, and then select the option to view information about your computer. Table 15. Processor Feature Specification Processor type • • • • Total cache Up to 8 MB cache depending on processor type Intel Pentium Intel Celeron Intel Core i3 series Intel Core i5 series Table 16.
Table 19. Network Feature Specification Integrated Realtek RTL8151GD Ethernet capable of 10/100/1000 Mb/s communication Table 20. System Information Feature Specification System chipset Intel H81 chipset Table 21. Expansion Bus Feature Specification Bus type USB 2.0, USB 3.0, SATA 3, and PCle G2 Bus speed 480 Mbps, 5 Gbps, 6Gbps, and 5 Gbps, Table 22. Cards Feature WLAN card Specification Intel Dual Band Wireless-AC 7260 (M.2) 802.11 ac Bluetooth 4.
Feature Specification Video • • 15-pin VGA connector one 20-pin Display port connectors Table 25. Controls and Lights Feature Specification Front of the computer: Power button light White light — Solid white light indicates power-on state; breathing white light indicates sleep state of the computer. Drive activity light White light — Blinking white light indicates that the computer is reading data from or writing data to the hard drive.
Physical Micro Entry Weight 1.28 kg (2.82 lb) Table 28. Environmental Feature Specification Temperature range: Operating 5 °C to 35 °C (41 °F to 95 °F) Non-Operating –40 °C to 65 °C (–40 °F to 149 °F) Relative humidity (maximum): Operating 20% to 80% (non-condensing) Non-Operating 5% to 95% (non-condensing) Maximum vibration: Operating 0.66 GRMS Non-Operating 1.37 GRMS Maximum shock: Operating 40 G Non-Operating 105 G Altitude: 52 Operating –15.
Contacting Dell 6 NOTE: If you do not have an active Internet connection, you can find the contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to dell.com/contactdell.
