Dell Gaming Monitor - S2522HG User’s Guide Model: S2522HG Regulatory model: S2522HGb
NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
Contents Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Identifying parts and controls . . . . . . . . . . . . . . . . . . . . . 10 Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Side view. .
Cleaning your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Setting up the monitor . . . . . . . . . . . . . . . . . . . . . . 28 Setting up the stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Connecting your monitor . . . . . . . . . . . . . . . . . . . . . . . . . 31 Connecting the DisplayPort (DP to DP) cable and the power cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Self-test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Built-in diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Common problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product specific problems . . . . . . . . . . . . . . . . . . . . . . . . Universal Serial Bus (USB) specific problems . . . . . . . . . 58 59 60 64 65 Appendix . . . . . . . . . . . . . . . . . .
Safety instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. • Place the monitor on a solid surface and handle it carefully. The screen is fragile and can be damaged if dropped or hit sharply. • Always be sure that your monitor is electrically rated to operate with the AC power available in your location. • Keep the monitor in room temperature.
About your monitor Package contents Your monitor ships with the components shown in the table below. If any component is missing, contact Dell. For more information, see Contact Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries. NOTE: If you are connecting a stand that you purchased from any other source, follow the setup instructions that are included with the stand.
Power cable (varies by country) DisplayPort to DisplayPort 1.2 cable HDMI 2.0 cable SuperSpeed USB 5 Gbps (USB 3.2 Gen1) upstream cable (enables the USB ports on the monitor) • Quick Setup Guide • Safety, Environmental, and Regulatory Information Product features The Dell S2522HG monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor features include: • 62.20 cm (24.50 in.) viewable area (measured diagonally).
• Supports a high refresh rate of 240 Hz and a rapid response time of 1 ms gray to gray in Extreme mode* • Color gamut of 99% sRGB • Tilt, swivel, pivot, and height adjustment capabilities • Digital connectivity with DisplayPort and HDMI • Equipped with one SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type B upstream port, one SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type-A downstream charging port, and three SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type-A downstream ports. • Enabled with gaming console VRR supportability.
Identifying parts and controls Front view Label Description Use 1 Power On/Off button (with To turn the monitor on or off. LED indicator) Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode. 2 Downlights When the monitor setup is complete, tap the touch sensor at the bottom of the display to turn the downlights on or off (see Downlights and Downlight).
Side view Back view Back view without monitor stand Label Description Back view with monitor stand Use 1 Joystick Use it to navigate the OSD menu. 2 Function buttons For more information, see Operating the monitor. 3 VESA mounting holes (100 mm x 100 mm - behind attached VESA Cover) Wall-mount the monitor using VESAcompatible wall mount kit (100 mm x 100 mm). 4 Regulatory label Lists the regulatory approvals.
5 Stand release button Releases stand from the monitor. 6 Barcode, serial number, and Service Tag label Refer to this label if you need to contact Dell for technical support. The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your monitor and access warranty information. 7 Cable-management slot Organizes the cables when the cables are routed through the slot.
5 Stand lock feature Lock the stand to the monitor using a M3 x 6 mm screw (screw not included). 6 DisplayPort Connect to your computer with the DisplayPort cable (shipped with your monitor). 7 SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type-B upstream port Connect the USB cable (shipped with your monitor) from this port to your computer to enable the USB ports on your monitor. 8 SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type-A downstream port (3) 9 Downlights Connect your USB 3.2 Gen1 (5 Gbps) device.
11 Headphone out port Connect the headphones to the computer. CAUTION: Increasing the audio output beyond 50% on the volume control or equalizer may increase the output voltage on the headphones thereby increasing the sound pressure levels. *To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is not recommended to connect any other USB devices to the adjacent port.
Response time 1 ms gray to gray in Extreme Mode* 2 ms gray to gray in Super Fast Mode 4 ms gray to gray in Fast Mode *1 ms is achievable in Extreme mode to reduce visible motion blur and increased image responsiveness. However this may introduce some slight and noticeable visual artifacts into the image. As every system setup and every gamer's needs are different, we recommend that users experiment with the different modes to find the setting that is right for them. Color depth 16.
Resolution specifications Model S2522HG Horizontal scan range 30 kHz to 255 kHz (automatic) Vertical scan range 48 Hz to 240 Hz (automatic) Maximum preset resolution 1920 x 1080 at 240 Hz Supported video modes Model S2522HG Video display capabilities (HDMI 480i, 480p, 576i, 576p, 720p, 1080i, 1080p, FHD & DisplayPort) Preset display modes Display mode Horizontal frequency (kHz) Vertical frequency (Hz) Pixel clock (MHz) Sync polarity (Horizontal /Vertical) 720 x 400 31.50 70.10 28.
1920 x 1080 166.60 144.00 346.50 +/- 1920 x 1080 278.40 240.00 567.40 +/- Electrical specifications Model S2522HG Video input signals HDMI 2.0/DisplayPort 1.2, 600 mV for each differential line, 100 Ω input impedance per differential pair AC input voltage/ frequency/current 100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1.50 A (typical) Inrush current • 120 V: 30 A (Max.) at 0°C (cold start) • 240 V: 60 A (Max.) at 0°C (cold start) Power consumption • 0.3 W (Off mode)1 • 0.
Physical characteristics Model S2522HG Signal cable type • Digital: DisplayPort, 20 pins • Digital: HDMI, 19 pins • Universal Serial Bus: USB, 9 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor.
Environmental characteristics Model S2522HG Compliant standards • RoHS-compliant • BFR/PVC Free monitor (excluding external cables) • Arsenic-free glass and Mercury-free for the panel only Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating • Storage: -20°C to 60°C (-4°F to 140°F) • Shipping: -20°C to 60°C (-4°F to 140°F) Humidity Operating 10% to 80% (non-condensing) Non-operating • Storage: 5% to 90% (non-condensing) • Shipping: 5% to 90% (non-condensing) Altitude Operating 5,000 m
Pin assignments DisplayPort connector Pin number 20-pin side of the connected signal cable 1 ML3 (n) 2 GND 3 ML3 (p) 4 ML2 (n) 5 GND 6 ML2 (p) 7 ML1 (n) 8 GND 9 ML1 (p) 10 ML0 (n) 11 GND 12 ML0 (p) 13 GND 14 GND 15 AUX (p) 16 GND 17 AUX (n) 18 Hot Plug Detect 19 Re-PWR 20 +3.
HDMI connector Pin number 19-pin side of the connected signal cable 1 TMDS DATA 2+ 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2- 4 TMDS DATA 1+ 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1- 7 TMDS DATA 0+ 8 TMDS DATA 0 SHIELD 9 TMDS DATA 0- 10 TMDS CLOCK+ 11 TMDS CLOCK SHIELD 12 TMDS CLOCK- 13 CEC 14 Reserved (N.C.
Plug and Play capability You can connect the monitor to any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor settings, see Operating the monitor.
5 SSTX- 6 SSTX+ 7 GND 8 SSRX- 9 SSRX+ USB 3.2 Gen1 (5 Gbps) downstream connector Pin number 9-pin side of the connector 1 VCC 2 D- 3 D+ 4 GND 5 SSRX- 6 SSRX+ 7 GND 8 SSTX- 9 SSTX+ USB ports • 1 x upstream - rear • 2 x downstream - rear • 2 x downstream - bottom Power charging port - the port with icon; supports up to 2 A fastcharging capability if the device is BC1.2 compatible. NOTE: SuperSpeed USB 5 Gbps (USB 3.2 Gen1) functionality requires a SuperSpeed USB 5 Gbps (USB 3.
NOTE: The USB ports on the monitor work only when the monitor is turned on or in Standby mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality. LCD monitor quality and pixel policy During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability.
• Adjust the ambient lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. • Use a chair that provides good lower-back support. • Keep your forearms horizontal with your wrists in a neutral, comfortable position while using the keyboard or mouse. • Always leave space to rest your hands while using the keyboard or mouse. • Let your upper arms rest naturally on both sides.
Handling and moving your display To ensure the monitor is handled safely when lifting or moving it, follow the guidelines mentioned below: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. • Place the monitor in the original box with the original packing materials. • Hold the bottom edge and the side of the monitor firmly without applying excessive pressure when lifting or moving the monitor.
• When lifting or moving the monitor, do not turn the monitor upside down while holding the stand base or stand riser. This may result in accidental damage to the monitor or cause personal injury. Maintenance guidelines Cleaning your monitor CAUTION: Read and follow the Safety instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.
Setting up the monitor Setting up the stand NOTE: The stand is not factory-installed. NOTE: The following steps are specifically for setting up the stand that is shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that are included with the stand. To set up the monitor stand: 1. Follow the instructions on the flaps of carton to remove the stand from the cushion that secures it. 2.
6. Open the protective cover on the monitor to access the VESA slot on the monitor. NOTE: Before attaching the stand assembly to the display, ensure that the front plate flap is opened to allow space for assembly. 7. Insert the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place.
8. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 9. Lift the protective cover from the monitor.
Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Dell monitors are designed to work optimally with Dell-supplied inbox cables. Dell does not guarantee the video quality and performance if non-Dell cables are used. NOTE: Route the cables through the cable-management slot before connecting them. NOTE: Do not connect all the cables to the computer at the same time. NOTE: The images are for the purpose of illustration only.
Connecting the SuperSpeed USB 5 Gbps (USB 3.2 Gen1) cable and the power cable After you have completed connecting the DisplayPort/HDMI cable, follow the procedures below to connect the USB cable to the computer and complete your monitor setup: 1. Connect the USB 3.2 Gen1 upstream port (cable supplied) to a USB 3.2 Gen1 port on your computer (see Bottom view for details.). 2. Connect the USB 3.2 Gen1 peripherals to the USB 3.2 Gen1 downstream ports on the monitor. 3.
Organizing your cables After attaching all the necessary cables to your monitor and computer (see Connecting your monitor for cable attachment), organize all the cables as shown above. Securing your monitor using Kensington lock (optional) The security lock slot is located at the bottom of the monitor (see Security lock slot). For more information on using the Kensington lock (purchased separately), see the documentation that is shipped with the lock.
Removing the monitor stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following steps are specifically for removing the stand that is shipped with your monitor. If you are removing a stand that you purchased from any other source, follow the setup instructions that were included with the stand. To remove the stand: 1. Place the monitor on a soft cloth or cushion. 2. Press and hold the stand release button. 3.
VESA wall mounting (optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2. Remove the monitor stand (see Removing the monitor stand). 3. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover. 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5. Mount the monitor on the wall.
Operating the monitor Turning on the monitor Press the Power button to turn on the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2. Move the joystick up/down/left/right to toggle between options. 3. Press the joystick button again to confirm the settings and exit. Joystick Description • When the OSD menu is on, press the button to confirm the selection or save the settings.
• For 2-way (right and left) directional navigation. • Move right to enter the submenu. • Move left to exit from the submenu. • Increases (right) or decreases (left) the parameters of the selected menu item. • For 2-way (up and down) directional navigation. • Toggles between the menu items. • Increases (up) or decreases (down) the parameters of the selected menu item. Using the rear-panel controls Use the control buttons on the rear of the monitor to access the OSD menu and shortcut keys.
To launch the Dark Stabilizer menu. 4 Shortcut key/ Dark Stabilizer 5 To directly access the Brightness/Contrast adjustment sliders. Shortcut key/ Brightness/ Contrast When you press any of these buttons (excluding the joystick button), the OSD Status Bar appears to let you know the current settings of some OSD functions. Using the On-Screen Display (OSD) menu Accessing the menu system Icon Menu and Submenus Game Description Use this menu to personalize your visual gameplay experience.
Preset Modes Allows you to choose from a list of preset color modes. • Standard: Loads the monitor's default color settings. This is the default preset mode. • FPS: Loads color settings ideal for First-Person Shooter (FPS) games. • MOBA/RTS: Loads color settings ideal for Multiplayer Online Battle Arena (MOBA) and RealTime Strategy (RTS) games. • RPG: Loads color settings ideal for Role-Playing Games (RPG). • SPORTS: Loads color settings ideal for sports games.
Preset Modes • Warm: Presents colors at lower color temperatures. The screen appears warmer with a red/yellow tint. • Cool: Presents colors at higher color temperatures. The screen appears cooler with a blue tint. • Custom Color: Allows you to manually adjust the color settings. Move the joystick to adjust the Gain, Offset, Hue, and Saturation values and create your own preset color mode. Game Enhance Mode The feature offers three available functions to enhance your gameplay experience.
Game Enhance Mode • Display Alignment AMD FreeSync Premium When you select On and set the monitor at the highest frame rate, both input lag and screen tearing are possible to be eliminated, delivering smoother gameplay. Activating the function may help ensure the perfect alignment of the video contents from multiple displays. NOTE: To set the highest frame rate, see Setting the maximum frame rate. Response Time Allows you to set the Response Time to Fast, Super Fast, or Extreme.
Saturation This feature can adjust the color saturation of the video image. Use the joystick to adjust the saturation level from 0 to 100. Move the joystick up to increase the colorful appearance of the video image. Move the joystick down to increase the monochrome appearance of the video image. NOTE: The Saturation adjustment is available only when you select FPS, MOBA/RTS, SPORTS, or RPG preset mode. Reset Game Resets all settings under the Game menu to the factory defaults.
Input Source Selects between the different video signals that may be connected to your monitor. DP Select the DP input when you are using the DisplayPort (DP) connector. Press the joystick button to confirm the selection. HDMI 1 Select the HDMI 1 or HDMI 2 input when you are using the HDMI connector. Press the joystick button to confirm the selection. HDMI 2 Auto Select Automatically scans for available input sources. Press the joystick button to confirm the selection.
Display Aspect Ratio Input Color Format Use the Display menu to adjust images. Adjusts the image ratio to 16:9, Auto Resize, 4:3, or 1:1. Allows you to set the video input mode to: • RGB: Select this option if your monitor is connected to a computer or a media player that supports RGB output. • YCbCr: Select this option if your media player supports only YCbCr output. Sharpness Reset Display This feature can make the image look sharper or softer.
Audio Volume Adjusts the volume of headphone output. Use the joystick to adjust the volume from 0 to 100. Reset Audio Resets all settings under the Audio menu to the factory defaults. Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
Reset Menu Resets all settings under the Menu menu to the factory defaults. Personalize Shortcut Key 1 Shortcut Key 2 Shortcut Key 3 Allows you to choose a feature from Preset Modes, Game Enhance Mode, AMD FreeSync Premium, Dark Stabilizer, Brightness/Contrast, Input Source, Aspect Ratio, or Volume and set it as a shortcut key. Power Button LED Allows you to set the power LED indicator on or off to save energy. USB Allows you to enable or disable USB function during monitor standby mode.
Downlight The factory default setting of the touch sensor is on, and you can tap the downlights at the bottom of the display to turn them on or off. When the downlights are on, they light up blue (see Downlights). To turn off the touch sensor, select Off. NOTE: On monitors that are manufactured from August 2021, the downlights can be turned on or off only using the OSD menu. Reset Resets all settings under the Personalize menu to Personalization the factory preset values.
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor. LCD Conditioning Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. You can enable this feature by selecting On.
Factory Reset Restores all preset values to the factory default settings. OSD warning message When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. The recommended mode is 1920 x 1080.
When you change the default USB settings for the first time, the following message appears: NOTE: If you select Yes, the message will not appear the next time you change the USB settings. When you perform a factory reset, the message will appear again. You will see the following message before the DDC/CI function is disabled: When the monitor goes into Standby mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD.
The OSD functions only in the normal operation mode. If you press any button other than the power button during the Standby mode, the following message will appear depending on the selected input: NOTE: The message may slightly differ, depending on the connected input signal. If either HDMI or DP input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. NOTE: The message may slightly differ, depending on the connected input signal.
Locking the rear-panel control buttons You can lock the rear-panel control buttons to prevent access to the OSD menu and/or power button. To lock the button(s): 1. Press and hold Button 5 for four seconds, a menu appears on the screen. 2. Select one of the following options: • Menu Buttons: Choose this option to lock all the OSD menu buttons except the Power button. • Power Button: Choose this option to lock the Power button only.
Setting the maximum resolution NOTE: The steps may vary slightly depending on the version of Windows you have. To set the maximum resolution for the monitor: In Windows® 7, Windows® 8, and Windows® 8.1: 1. For Windows® 8 and Windows® 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Screen resolution. 3. If you have more than 1 monitor connected, ensure to select S2522HG. 4. Click the dropdown list of the Screen resolution and select 1920 x 1080. 5.
4. Click the Display adapter properties link. 5. Click the Monitor tab. 6. Click the dropdown list of Screen refresh rate and select 240 Hertz. 7. Click OK. If you do not see 1920 x 1080 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to https://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card.
Vertical extension NOTE: The stand extends vertically up to 130 mm. The figure below illustrates how to extend the stand vertically. Rotating the display Before you rotate the display, ensure it is completely extended vertically and completely tilted up to avoid hitting the bottom edge of the monitor.
Rotate clockwise Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: In the Portrait mode, you may experience performance degradation when using graphic-intensive applications such as 3D gaming.
Adjusting the rotation display settings of your system After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display. To adjust the Rotation Display Settings: 1. Right-click on the desktop and click Properties. 2.
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. Turn off both your computer and the monitor. 2. Unplug the video cable from the back of the computer.
Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. To run the built-in diagnostics: 1. Ensure that the screen is clean (no dust particles on the surface of the screen). 2. Press and hold Button 5 for four seconds until a menu appears on the screen. 3.
Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common symptoms No Video/Power LED off What you experience No picture Possible solutions • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is pressed fully.
Missing Pixels LCD screen has spots • Turn the monitor off and then on again. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/ pixelguidelines Stuck-on Pixels LCD screen has bright spots • Turn the monitor off and then on again. • Pixel that is permanently off is a natural defect that can occur in LCD technology.
Synchronization Problems Screen is scrambled or appears torn • Reset the monitor to factory settings. • Invoke the self-test feature (see Selftest) and determine if these lines are also flagged in the self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. Safety Related Issues Visible signs of smoke or sparks • Do not perform any troubleshooting steps. • Contact Dell immediately.
Wrong Color Picture color not good • Change the settings of the Preset Modes in the Game menu OSD depending on the application. • Adjust the Gain/Offset/Hue/ Saturation values under Custom Color in the Game menu OSD. • Change the Input Color Format to RGB or YCbCr/YPbPr in the Display settings OSD. • Run the built-in diagnostics.
Product specific problems Common symptoms What you experience Possible solutions Screen image is too Image is centered small on screen, but does not fill entire viewing area • Check the Aspect Ratio setting in the Display menu OSD. Cannot adjust the OSD does not monitor with the appear on the buttons on the rear screen panel • Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor.
Universal Serial Bus (USB) specific problems Common symptoms What you experience USB interface is not working USB peripherals are not working Possible solutions • Check that your monitor is turned On. • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). • Turn the monitor off and then on again. • Reboot the computer. • Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system.
Appendix WARNING: Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see Safety, Environmental, and Regulatory Information (SERI). FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.
