Dell 2355dn Service Manual 29 Jul 2010
Information in this document is subject to change without notice. 2010 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc.is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products. Dell Inc.
Contents chapter 1 Precautions 1.1 1.2 1.3 1.4 Safety Warning …………………………………………………… Caution for safety ………………………………………………… ESD Precautions ………………………………………………… Super Capacitor or Lithium Battery Precautions ……………… 1-1 1-2 1-5 1-5 chapter 2 Product spec and feature 2.1 Product Specifications …………………………………………… 2.1.1 Product Overview ……………………………………………… 2.1.2 Product General Specifications ……………………………… 2.2 System Outline …………………………………………………… 2.2.
Contents chapter 4 Alignment and Troubleshooting 4.1 Alignment and Adjustments ……………………………………… 4.1.1 Paper path …………………………………………………… 4.1.2 Clearing Paper Jams ……………………………………… 4.1.3 Diagnostic Mode …………………………………………… 4.1.4 Consumables and Replacement Parts …………………… 4.2 Troubleshooting…………………………………………………… 4.2.1 Procedure of Checking the Symptoms …………………… 4.2.2 Abnormal Image Printing and Defective Roller…………… 4.2.
Precautions 1. Precautions In order to prevent accidents and to prevent damage to the equipment please read the precautions listed below carefully before servicing the printer and follow them closely. 1.1 Safety Warning (1) Only to be serviced by appropriately qualified service engineers. High voltages and lasers inside this product are dangerous. This printer should only be serviced by a suitably trained and qualified service engineer.
Precautions 1.2 Caution for safety 1.2.1 Toxic material This product contains toxic materials that could cause illness if ingested. (1) If the LCD control panel is damaged it is possible for the liquid inside to leak. This liquid is toxic. Contact with the skin should be avoided, wash any splashes from eyes or skin immediately and contact your doctor. If the liquid gets into the mouth or is swallowed see a doctor immediately. (2) Please keep Drum cartridge and Toner Cartridge away from children.
Precautions 1.2.3 Handling Precautions The following instructions are for your own personal safety, to avoid injury and so as not to damage the printer (1) Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could cause the printer to tip or fall. (2) The printer contains many rollers, gears and fans. Take great care to ensure that you do not catch your fingers, hair or clothing in any of these rotating devices.
Precautions 1.2.5 Disregarding this warning may cause bodily injury (1) Be careful with the high temperature part. The fuser unit works at a high temperature. Use caution when working on the printer. Wait for the fuser to cool down before disassembly. (2) Do not put finger or hair into the rotating parts. When operating a printer, do not put hand or hair into the rotating parts (Paper feeding entrance, motor, fan, etc.). If do, you can get harm. (3) When you move the printer This printer weighs 17.
Precautions 1.3 ESD Precautions Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called “Electrostatically Sensitive (ES) Devices” or ESDs. Examples of typical ESDs are: integrated circuits, some field effect transistors, and semiconductor “chip” components. The techniques outlined below should be followed to help reduce the incidence of component damage caused by static electricity.
Product spec and feature 2. Product spec and feature 2.1 Product Specifications 2.1.1 Product Overview Concept Target Feature Excellent Solution for Office Device (Fast, Durable, Versatile) Small Workgroup or Single User ଖ General - 35 ppm Print/Copy Speed - 1200 dpi Print/Copy Resolution - 256MB System Memory - 50 sh DADF - 250 sh Input / 150 sh Output ଖGOption - 250 sh SCF - 802.
Product spec and feature 2.1.2 Product General Specifications Item General DELL Laser MFP 2355dn Major Features Remarks Fax, Copier, Print, Scan, DADF, N/W Print, Scan to USB Key Size (W*D*H) w/o Hand Set 465.2mmx 463.5mmx460.3mm (18.3”x18.2”x18.1”) Net Weight(Inc. Toner Cartridge) 20 Kg Net Weight(exc. Toner Cartridge) 18.8 Kg Gross Weight(with package) 23 Kg LCD 4.3 inch touch screen panel I/O Interface USB2.
Product spec and feature Item Environmental Humidity (Continued) DELL Laser MFP 2355dn Operating 20~80% Non Operating 10~90% Altitude Remarks Max 8,200ft EMI Approval Class B Device Standard / Max. 256MB / 512MB(Std./Max) Memory Type DDR2 Expand Memory Slot, Type DDR2 SDRAM DIMM A general personal computer memory will not work. Do not use PC memory.
Product spec and feature Item SCAN DELL Laser MFP 2355dn Scan Method Scan Speed Remarks Color CCD Linearity Approx. 15sec (USB 2.0) through DADF USB 2.0, 300dpi, Letter Size, Pentium 4 2.XGHz, Gray Approx. 20sec (USB 2.0) Color Approx. 30sec (USB 2.0) Scan Speed Linearity Approx. 15sec (USB 2.0) through Platen Gray Approx. 20sec (USB 2.0) Color Approx. 30sec (USB 2.0) 128MB RAM 75dpi/300dpi Resolution Optical 600*600dpi Enhanced 4800dpi*4800dpi Halftone Scan Size 256level Max.
Product spec and feature Item COPY DELL Laser MFP 2355dn Zoom Range Remarks 25% to 400% for Platen (Continued) 25% to 100% for DADF Number of Copies 1~199 Preset Yes Contrast Levels 5 level Copy Mode(=Quality) Text, Text/Photo, Photo Collation Copy Yes Auto return to default mode Yes Time can be changeable ; 15,30,60,180sec, Off Changeable Default mode Contrast, Image, Reduce/Enlarge, No.
Product spec and feature Item TELEPHONE (Continued) Fax DELL Laser MFP 2355dn Remarks System Data List Yes Sound Control Ring Volume Yes(Off, Low, MED, HIGH) Key Volume Yes(On, Off) Alarm Volume Yes(On, Off) OHD Volume Yes Speaker Yes(On, Off, Comm.) 7 steps adjustable Compatibility ITU-T G3 Communication System PSTN/PABX Modem Speed 33.6Kbps TX Speed 3sec LRT/MMR/CCITT No.1 Chart/33.
Product spec and feature Item DELL Laser MFP 2355dn Fax RTI Yes (Continued) Polling No Earth/Recall No Auto Reduction Yes F/W Remote Yes Remarks upgrade Network Junk Fax barrier Yes Secure Receive Yes Memory Back-up Yes (Flash ROM) Option Wired(Default), Wireless (Optional) Protocol SPX/IPX, TCP/IP, Ethertalk, SNMP, HTTP 1.1 Operating System MS Windows 2000/XP/2003/Vista/2008, MAC (English only, no status monitor, web download only) Linux: Red Hat 8.0~9.
Product spec and feature Item DELL Laser MFP 2355dn Paper Handling Document Size (Continued) Width Document Size Remarks 142mm - 216mm(5.6" - 8.5") 148 mm - 356mm(5.8" - 14.0") Length Document 0.075mm – 0.13mm(0.003” – 0.005”) Thickness Jam Rate Cassette, 1/4000, Duplex(2500) *In H/H and L/L condition, the spec. of JAM rate, Mis-pickup rate and MultiFeed rate are doubled.
Product spec and feature Item Software Driver (Continued) DELL Laser MFP 2355dn Printer PCL6, PostScript Level3(Std.
Product spec and feature 2.2 System Outline This document is the product specification for Dell 2135dn. Dell 2135dn is a Multi-Function Peripheral (MFP) integrating a plain fax, a B/W laser printer, a color flatbed scanner, and a B/W copier. Dell 2135dn is developed for small workgroup and personal office customers. The main product concept is “High Speed and High Quality.” This model has 27ppm print-speed, 3 sec transmission-speed for fax, 33.
Product spec and feature 2.2.1.2 FAX Section 1) Modem Part BLOCK DIAGRAM Implemented by based on Silab DAA (Data Access Arrangement) Solution, and is roughly composed of two kinds Chip Solution - Si2435 (SSD) : Existing Modem Chip which adds SSD (System Side Device) for interfacing between LSD - Si3018 (LSD) : LIU (Line Interface Unit) Chip which is controlled by SSD and satisfies each PSTN Requirements by modulating internal Configuration with connecting Tel Line.
Product spec and feature Signal Transition of DAA Solution 1) Line Interface Signal of Tel Line and LSD is Analog Signal. 2) there is A/D, D/A Converter in LSD, so Analog Signal from Tel Line is converted in Digital through A/D Converter in DAA and transfer to SSD by DIB Capacitor Digital Signal from SSD is converted to Analog by D/A Converter in DAA and transfer to Tel Line 3) Transformer transfer Clock from SSD to LSD and Clock Frequency is 4.032MHz.
Product spec and feature 1) Application Network: PSTN (RJ-11) 2) Communication Mode: Half-Duplex, ITU V.8, V.34, V.17, V.29, V.21, V.27ter, ECM - Modem will auto train down only. 3) Communication Standard: ITU-T Group 3 4) Max. Modem Speed: 33.6 Kbps 5) Encoding: MH, MR, MMR, JPEG, JBIG 6) Transfer Rate: 3 seconds (standard resolution, MMR, 33.6kbps, CCITT No.1, LTR) Under 2sec(JBIG) - Phase “C” by ITU-T No.
Product spec and feature 2.2.1.3 Scanner Section Scan Part 1) Pictorial signal input part: output signal of CCD passes through Bypass Cap change to ADC at DS90DR218A, and defined signal between DS90DR218A and CHORUS3 processes the Image signal. When AFE accept each pixel, CDS(Correlated Double Sampling ) technique which samples arm-level twice is used on each pixel by using CIP4e signal.
Product spec and feature 9) Scan Modes/Speeds: DADF (USB 2.0, 300dpi, Letter Size, Pentium 4 2.xGHz, 128MB Platen RAM) - Linearity : 15 sec. (Letter, 300dpi, USB) - Gray Scale : 20 sec. (Letter, 300dpi, USB) - Color : 30 sec. (Letter, 300dpi, USB) 10) DADF Capacity: 50 sheets (20 lb) 11) Image Compression: None 12) PC Interface: (USB & Parallel are not simultaneously supported) - USB (without HUB mode) Requires 6 ft.
Product spec and feature 2.2.1.4 OPE Pannel Section (1) Configuration Operations Panel uses Main Control and separated OPE Chip Micom and work as inner program, systemic operation is serial system which exchange Date with UART Port of Main Control. OPE Panel is approximately composed of Micom part, Matrix part and LCD. (2) Micom controller Micom has ROM, RAM, I/O Port built-in and displays and lights LCD by CPU command of Main Control Part and report Key recognition Data to Main Control Board.
Product spec and feature Fax Keys Press: To: Dial/Enter number. (4) Understanding the Status LED When the problem occurs, the Status LED indicates the machine’s condition by the light color of it’s action. Status Description Off • The machine is off-line. • The machine is in power save mode. When data is received, or any button is pressed, it switches to on-line automatically. Green Red Service Manual Blinking The machine is warming up or ready to receive the data.
Product spec and feature 2.2.1.5 Printer Section Printer is consisted of the Engine parts and F/W, and engine parts is consisted of the mechanical parts comprising Frame, Feeding, Developing, Driving, Transferring, Fusing, Cabinet and H/W comprising the main control board, power board, operation panel, PC Interface. The main controller is consisted of ASIC parts, Memory parts, Engine Interface parts and it functions as Bus Control, I/O Handling, drivers & PC Interface by CPU.
Product spec and feature 2.2.1.6 Copier Section 1) Copy Mode: Black and White 2) Scanner Type; CCD with Flatbed/Platen and DADF 3) Maximum Size of Original: (max.
Product spec and feature 2.2.1.7 Telephone Section 1) Speed Dial: 400 Locations (46 digits maximum per location) 2) On-hook Dial (manual fax): Yes 3) Last Number Redial: Yes 4) Automatic Redial: Yes 5) Pause: Yes 6) Ringer Volume: Off, Low, Medium, High 7) Tone/Pulse: Selectable (Tech Mode Only no Telecom certification for Pulse mode) 2.2.1.8 SMPS & HVPS Section The SMPS supplies DC Power to the System.
Product spec and feature ■ SMPS (Switching Mode Power Supply) It is the power source of entire system. It is consisted of the SMPS part, which supplies the DC power for driving the system, and the AC heater control part, which supplies the power to fuser. SMPS has two output channels. Which are 5V and +24V. • AC Input - Input Rated Voltage: AC 110V ~ 127V / AC 220V ~ 240V - Rated Frequency : 50/60 Hz • Rated Output Power NO ITEM CH1 CH2 1 CHANNEL NAME +5V +24.
Disassembly and Reassembly 3. Disassembly and Reassembly 3.1 General Precautions on Disassembly When you disassemble and reassemble components, you must use extreme caution. The close proximity of cables to moving parts makes proper routing a must. If components are removed, any cables disturbed by the procedure must be restored as close as possible to their original positions. Before removing any component from the machine, note the cable routing that will be affected.
Disassembly and Reassembly 3.2 General Disassembly 3.2.1 Cover 1. 1. Take out the Cassette Unit from SET. 4. Remove the Duplex Guide from the rear side of SET. Duplex Guide Cassette Unit 2. Open the front cover. And take out the Toner Cartridge. 5. To remove the Cover-Rear, first remove CoverDIMM. Toner Cartridge Cover-DIMM 3. Separate the front cover from locking by pulling in the direction of arrow. 6. Remove the 4 screws as shown below.
Disassembly and Reassembly 7. Remove the Cover-Rear. 8. Remove the Cover-Side(Left,Right) by removing the 3 hook from the bottom. Cover-Side Right Cover-Side Left 3.2.2 Fuser-Unit 1.Open the Cover-Rear. And remove the 4 screws. 2. Take out the Fuser-Unit with holding the lever. ଖGGIf you want to repair the sub unit of Fuser, please consult the Fuser exploded view.
Disassembly and Reassembly 3.2.3 Controller Board 1. To remove the Controller board, first remove the Cover-Side Left. 3. Remove the all screws securing the Main shield. Separate the Main shield. Controller B’d 2. Unplug the all harness from the Controller board.
Disassembly and Reassembly 3.2.4 Scanner ASS’Y and DADF Unit 1. Before disassembling Scan Assy, Remove the Cover-Rear, Cover-Side(L/R), and Main Shield. 3. Pull the Scan Assy in the direction of arrow and Lift up it. ଖ Scan ASS’Y consists of the DADF-Unit and OPE-Unit ଖ If you want to repair the sub unit of DADF-Unit, consult the Exploded view. DADF Scan ASS’Y 4. Open the Cover-DADF and remove the DADF roller. 2. Remove the 2 screws from the rear side of SET.
Disassembly and Reassembly 3.2.5 OPE-Unit 1. Remove the Cover-OPE Front from the Scanner Assy. 3. Turn the OPE-Unit up with attention to hook. Unplug the connector and release the OPE-Unit. Caution : Do not overpower to remove the hook. It is easy to break the hinge. 2. Remove the 3 screws.
Disassembly and Reassembly 3.2.6 Cover-Middle and Cover-Exit - Before disassembling the Cover-Middle and Cover-Exit, Remove the Scan Assy, Cover-Rear, Cover-Side(L/R), and Main Shield. 1. Remove the 2 screws securing Cover-Exit. 3. Remove the 1 Screw from right side. Cover-Middle Cover-Exit 2. Separate the Cover-Exit. Service Manual 4. Remove the 7 screws on the Cover-Middle. And release the Cover-middle.
Disassembly and Reassembly 3.2.7 LSU-Unit - Before disassembling the LSU unit, Remove the Scan Assy, Cover-Rear, Cover-Side(L/R), Cover-Exit, Cover-Middle. 1. Remove the LSU unit after the 2 harness and 4 screws. LSU-Unit 3.2.8 Drive-Unit - Before disassembling the Drive unit, Remove the Cover-Side(L/R), Main shield. 1. Remove the Drive unit after remove the 5 screws.
Disassembly and Reassembly 3.2.9 Pick_Up Roller - Before disassembling the Pick up roller, You must remove the Toner cartridge and Cassette Unit. 1. First turn upside down the SET. 2. Remove the Pick up roller rubber by pulling a hook. Hook Pick_Up Rubber 3.2.10 SMPS - Before disassembling the SMPS board, remove the Cover-Rear, Cover-Side(Right), Duplex Motor. 1. Remove the Cover-SMPS after remove the 2 screws. Service Manual 2. Remove the SMPS Shield after remove the 2 screws.
Disassembly and Reassembly 3.2.11 HVPS - Before disassembling the HVPS board, You must remove the Toner cartridge, Cassette Unit, Pick-Up roller Assy, Duplex Motor. And turn upside down the SET. 1. Separate the HVPS Shield after remove the 8 screws. Caution : When disassembling and assembling the HVPS Shield, be careful the harness of the Cassette Sensor. 3.2.12 Transfer Roller - Before disassembling the Transfer roller, remove the toner cartridge. 1. Remove the Transfer roller.
Alignment and Troubleshooting 4. Alignment and Troubleshooting 4.1 Alignment and Adjustments This chapter describes the main functions for service, such as the product maintenance method, the test output related to maintenance and repair, DCU using method, Jam removing method, and so on. It includes the contents of manual. 4.1.
Alignment and Troubleshooting 4.1.2 Clearing Paper Jams Occasionally, paper can be jammed during a print job. Some of the causes include: • The tray is loaded improperly or overfilled. • The tray has been pulled out during a print job. • The front cover has been opened during a print job. • Paper was used that does not meet paper specifications. • Paper that is outside of the supported size range was used. If a paper jam occurs, LCD window will show it’s speeds. Find and remove the jammed paper.
Alignment and Troubleshooting ■ Description of ENGINE JAM type (Simplex) Type Case Jam Removal Leading edge of media does not arrive at registration within a certain time after pick-up(If fails at a time,it tries pick-up again) 1. Pull out cassette 2. Remove jammed paper Jam 1 Leading edge of media does not arrive at Exit Sensor within a certain time after registration 1. Open front cover 2. Pull out toner cartridge 3. Remove jammed paper Jam 2 1. Open rear cover Trailing edge of media does not 2.
Alignment and Troubleshooting ■ Description of DADF JAM type PAPER EMPTY SENSOR FEED SENSOR Type Document Jam Service Manual SCAN SENSOR Case All case of DADF Jam Jam Removal 1. Open DADF open cover 2. Remove jammed paper OR 1. Open DADF open cover and Lift up DADF middle cover 2.
Alignment and Troubleshooting 4.1.2.1 Clearing Jams in the DADF When a document jams while it passes through the DADF, a warning message appears on the display. NOTE: To prevent document jams, use the document glass for thick, thin or mixed documents. 1. Remove the remaining documents from the DADF. If the document is jammed in the paper feed area: a. Open the DADF cover. c. Close the DADF cover. Then reload the document into the DADF. b. Remove the document by gently pulling it out.
Alignment and Troubleshooting If the document is jammed in the paper exit area: a. Open the DADF cover. c. Remove the document by gently pulling it out. b. Open the document input tray upwards and pull the document gently out of the DADF. d. Close the DADF cover and the document input tray. Then load the documents back into the DADF.
Alignment and Troubleshooting If the document is jammed in the duplex path: a. Open the DADF cover. c. Remove the document by gently pulling it out. b. Open the DADF inner cover. d. Close the DADF inner cover and the DADF cover. Then load the documents back into the DADF.
Alignment and Troubleshooting 2. If you cannot see the paper or cannot pull the jammed paper out, open the document cover. 4. Close the document cover. Then load the documents back into the DADF. 3. Remove the document from the feed area by carefully pulling it gently to the right. 4.1.2.2 Clearing Jams in the Paper Tray When a paper jam occurs, Paper Jam appears on the display. Refer to the table below to locate and clear the paper jam.
Alignment and Troubleshooting Paper Feed Jam (tray 1) 1. Open and close the front cover. The jammed paper automatically exits the printer. 3. Remove the paper by gently pulling it straight out. If the paper does not exit, go to the next step. 2. Pull the paper tray open. If you cannot see the paper or the paper does not move when pulled, check the fuser area. For more information, see “Fuser Area Jam”. 4. Insert the paper tray into the printer until it snaps into place. Printing automatically resumes.
Alignment and Troubleshooting Paper Feed Jam (optional tray 2) 1. Pull the optional tray 2 open. 3. Pull the tray 1 half way out. 4. Pull the paper straight up and out. 2. Remove the jammed paper from the printer. If you cannot see the paper in this area or the paper does not move when pulled, go to the next step. Service Manual 5. Insert the trays back into the printer. Printing automatically resumes.
Alignment and Troubleshooting 4.1.2.3 MPF Jam 1. If the paper is not feeding properly, pull the paper out of the printer. 2. Open and close the front cover to resume printing. 4.1.2.4 Fuser Area Jam NOTICE: The fuser area is hot. Take care when removing paper from the printer. 1. Open the front cover and lightly pull the toner cartridge straight out. 2. Remove the paper by gently pulling it straight out. 3. Replace the toner cartridge and close the front cover. Printing automatically resumes.
Alignment and Troubleshooting 4.1.2.5 Paper Exit Jam 1. Open and close the front cover. The jammed paper automatically exits the printer. 4. If you see the jammed paper, push the two blue pressure levers down and remove the paper. Skip to step 9. If the paper does not exit, go to the next step. 2. Gently pull the paper out of the output tray. If you do not see the paper, go to the next step. 5. Fully open the rear door, as shown. 3.
Alignment and Troubleshooting 6. Unfold the duplex guide fully. 8. Pull the jammed paper out. If the jammed paper does not move when you pull, push the two blue pressure levers up to loosen the paper, and then remove it. 7. While pushing the fuser lever to the right, open the fuser door. NOTICE: Ensure that to unfold the duplex guide before opening the fuser door or you may damage the fuser door. 9. Return the levers, fuser door, and duplex guide to their original position. 10. Close the rear door. 11.
Alignment and Troubleshooting 4.1.2.6 Duplex Jam Duplex Jam 0 1. Pull the duplex unit out of the printer. 3. Push the duplex unit to the printer. 2. Remove the jammed paper from the duplex unit. 4. Open and close the front cover. Printing automatically resumes. CAUTION: If you do not push the duplex unit correctly, paper jam may occur. If the paper does not come out with the duplex unit, remove the paper from the bottom of the printer.
Alignment and Troubleshooting Duplex Jam 1 3. Pull the jammed paper out. 1. Open the rear door. 2. Unfold the duplex guide fully. 4. Return the duplex guide and close the rear door. 5. Open and close the front cover. Printing automatically resumes.
Alignment and Troubleshooting Tips for Avoiding Paper Jams By selecting the correct paper types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined in “Clearing Jams in the Paper Tray”. • Follow the procedures in “Loading Print Media in the Paper Tray”. Ensure that the adjustable guides are correctly positioned. • Do not overload the paper tray. Ensure that the paper is below the paper capacity mark on the inside wall of the paper tray.
Alignment and Troubleshooting 4.1.3 Diagnostic Mode 4.1.3.1 Entering/ Exiting Diagnostic Mode To enter the diagnostic mode, press 1,2,3 number keys simultaneously. When the password dialog box appears, enter “1934” and press the “OK” button. To exit the diagnostic mode, press the home button at the left upper corner of the display. When exit the diagnostic mode, a popup window shall display. Selecting “Yes” in “Reboot Copier “will reboot the set.
Alignment and Troubleshooting 4.1.3.2 Diagnostic Mode Menu Tree When entering the diagnostic mode, you can see the main window of diagnostic as shown below. Disabled In all diagnostic windows There are 2 contents. They are “Information” and “Test Routines”. Each item will have several sub items and they will be listed in below table.
Alignment and Troubleshooting 4.1.3.3 Information Information menu will have below items - General - Software Version - Report a) General When selecting General, OP displays Service Tag and Network IP Address. - Service Tag Service Tag will be string and maximum length will be 7 characters. Right side of Service Tag, there will be “Edit” button and service engineer can change it. If user touch “Edit” button then keyboard will be displayed. On the keyboard user can change the Service Tag.
Alignment and Troubleshooting b) Software Version This menu displays all the version of the software installed in the system in detail. The following software version will be shown in the menu. - Set Version - Main Controller - User Interface - Network Controller C) Report This menu displays reports which that can be printed from the system. The following reports will be available to print.
Alignment and Troubleshooting 4.1.3.4 Test Routine Test Routine has items to check machine functionalities. This menu has below sub-items. - Copier - Fax - Other a) Copier This menu has below sub-items.
Alignment and Troubleshooting - NVM Read/Write NVM Name Chain & Link Current Value Each item of Copier NVM list consists of “Chain & Link”, “NVM Name” and Current Value. If user touches one item then 1. Selected item is not editable then notification message will be display on LCD for 2 seconds “Selected item is not editable.” 2. Selected item is editable then it will move to NVM Edit window.
Alignment and Troubleshooting Name of item : it shall include chain & link Default Value : It will display the default value of current item. If user touches “Apply Default” button then default value will be applied to current value on editing box. Range : this area will display the range of selected item with minimum and maximum value. Plus/Minus sign : If input value of selected item supports both positive and negative number then this member will be activated and user can select positive and negative.
Alignment and Troubleshooting - Engine/DADF Test Routines Test routine window consists of list of test items. Each item has Chain/Link and item name. User can select multiple items by touching on the list. Maximum number of selection will be 3. If user try to select more than 3 items, below error message will be displayed on LCD for 2 seconds. “Exceeded maximum number of selections” But some items are exclusive and can’t select at the same time.
Alignment and Troubleshooting On the test execution window, if user touches some item then test for touched item will start and background color will be changed to blue. If user touch item which is on progress, then test will be stopped and background color will be revert back to gray. button then drop down menu will be displayed as During some items are on testing, if user touches below. Drop down menu will have “Stop All” button. If no items are on testing, then this button will be gray out.
Alignment and Troubleshooting b) Fax This menu has below sub-items. - NVM Read/Write - Test Routine - Protocol Report - NVM Read/Write NVM Name Chain & Link Current Value Each item of fax NVM list is consist of “Chain & Link”, “NVM Name” and Current Value.
Alignment and Troubleshooting Name of item : it shall include chain & link Default Value : It will display the default value of current item. If user touches “Apply Default” button then default value will be applied to current value on editing box. Range : this area will display the range of selected item with minimum and maximum value. Plus/Minus sign : If input value of selected item supports both positive and negative number then this member will be activated and user can select positive and negative.
Alignment and Troubleshooting - Fax Routines Test routine window consists of list of test items. Each item has Chain/Link and item name. User can select multiple items by touching on the list. But some items are exclusive and can’t select at the same time. If user touch some items but it is conflict with already selected item then it will not selected. If user touches button then drop down menu will be displayed as below. If user touch “Reset” then all the selected items will be de-selected.
Alignment and Troubleshooting On the test execution window, if user touches some item then test for touched item will start and background color will be changed to blue. If user touch item which is on progress, then test will be stopped and background color will be revert back to gray. button then drop down menu will be displayed as During some items are on testing, if user touches below. Drop down menu will have “Stop All” button. If no items are on testing, then this button will be gray out.
Alignment and Troubleshooting c) Other Other menu is consist of below sub items - Print Test Pattern - Shading Test - Memory Clear - Printer Setup - Print Test Pattern 1 2 3 User can select the one among 7 test patterns. By default, Test Pattern number shall be 1. User shall select paper source by selecting tray. • Tray1 • Tray2 • MPF User shall select duplex printing option by selecting on Duplex Menu • Off • 2Sided If user press “Start” button then the test pattern will be printed.
Alignment and Troubleshooting - Shading Test User can the shading test to check quality of scanned images, especially defect in optical devices, including lens, mirror, lamp, and etc, are suspected. Press Start button beside “Share and Print report“ to see if the current shading value is correct. Mono, red, green, blue gray shading values will be shown on the printed report. When the previous shading value is needed, press Start button beside “Print Last Shade Report”.
Alignment and Troubleshooting - Printer Setup This menu has the Altitude Adjustment menu as sub menu. The print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine to the best print quality or best quality of print. Before you set the altitude value, find the altitude where you are using the machine.
Alignment and Troubleshooting 4.1.4 Abnormal Image Printing and Defective Roller If abnormal image prints periodically, check the parts shown below. 6 2 3 4 1 7 5 1 2 3 4 5 6 7 OPC Drum Charge Roller Supply Roller Transfer Roller Heat Roller Pressure Roller Developing Roller No Roller Abnormal image period Kind of abnormal image 1 OPC Drum 75.5mm White spot, Block spot 2 Charge Roller 37.7mm Black spot 3 Supply Roller 44.9mm Horizontal density band 4 Develop Roller 35.
Alignment and Troubleshooting 4.2 Troubleshooting 4.2.1 Procedure of Checking the Symptoms Before attempting to repair the printer first obtain a detailed description of the problem from the customer. Power On OP Panel ON? - No Power - Power Module error - Main PBA error - LCD Panel error Ready or Power save Indicate Error Massage Test Print printing Quality is Nomal? Refer to "Solution of Print Quality" END Service Manual 4-34 Refer to 4.2.
Alignment and Troubleshooting 4.2.2 Clearing LCD Error Messages Display message Meaning Suggested solutions Rear Cover is open Close Rear Cover. The rear door was opened while duplex printing Close the rear door. Data Read Fail Check USB key Time expired while reading data. Try again. Data Write Fail Check USB key Storing to the USB memory key failed. Check the available USB memory space.
Alignment and Troubleshooting Display message Meaning Suggested solutions Invalid Cartridge Cartridge is not valid for this machine The toner cartridge you have installed is not for your printer. Install a Dell-genuine toner cartridge, designed for your printer. IP Conflict IP address conflict. The network IP address you have set is being used by someone else.
Alignment and Troubleshooting Display message Meaning Fax Job is completed with The memory is full. error : Memory Full Suggested solutions - Split the transmission into more than one operation. - Print received faxes. - Cancel reserved fax in the Priority Fax feature. MPF Empty Load [zzz] [xxx] Press √ Continue The paper in the MPF has run out. Load paper in the MPF. Network Cable Error Network cable is disconnected. The network cable is disconnected. Connect the network cable.
Alignment and Troubleshooting Display message Meaning Suggested solutions Email Job is completed with error : Send Failed There is a problem in SMTP. Change to the available server. Email Job is completed with error : Authentication Failure There is a problem in SMTP authentication. Configure the authentication setting. Email Job is completed with error : Network Error There is a problem on the network interface card. Configure your network interface card correctly.
Alignment and Troubleshooting 4.2.3 Solution 4.3.2.1 Scanner 4.3.2.1(a)COPY PROBLEM White copy Black copy Defective image quality Abnormal noise Service Manual ITEMS TO BE CHECKED HOW TO SOLVE • Check the Scan-Cover open. • Room light can transit a thin original. • Check shading profile. • Execute the shading test in the diagnostic mode. • Check the CCD problem in Main PBA. • Check the CCD harness contact. • Check shading profile. • Execute the shading test in the diagnostic mode.
Alignment and Troubleshooting 4.3.2.1(b) PC-Scan PROBLEM Scanning Error Defective image Quality Abnormal noise Service Manual ITEMS TO BE CHECKED HOW TO SOLVE • Check the printer cable installed. • Check correct installation, and use standard USB cable. • Check how TWAIN driver is installed. • Remove any other scanner driver. • Reboot after reinstallation of the TWAIN driver. • Check the USB signal level. • If USB signal level is defective, replace Main PBA.
Alignment and Troubleshooting 4.3.2.2 FAX 4.3.2.2(a) FAX/TELEPHONE Precautions PROBLEM ITEMS TO BE CHECKED HOW TO SOLVE TEL LINE CANNOT BE ENGAGED (NO DIAL TONE) • When you press “ OHD” key: a) Check line cord connection. a) insert it correctly into the connection jack called “line”. b) Replace defective parts. Cannot MF dial • Check MAIN-LIU harness. • Replace defective parts. MF dial is possible but not DP dial. • Check the main PBA. • Replace main PBA.
Alignment and Troubleshooting No Image Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer No image? A on next page NO YES Self test pattern prints? YES Check connection to computer or replace controller NO Self testing is possible ? NO Retest after replacing the connector or controller board YES Take out the cartridge and prepare the tester for electronic connection Is the OPC terminal of machine is well-connected to Frame? NO Repair or replace the GND terminal
Alignment and Troubleshooting A Transfer voltage OK? (on the transfer roller shaft) NO YES Are the connection terminal and connection correct? NO Repair or replace terminal YES Replace HVPS or repair defective component Developing (-450V) and supplying (-600V) voltage are OK? NO Is the connection terminal OK? NO Repair or replace terminal YES YES Replace HVPS or repair defective component Does the counter indicate over the toner's guaranty life YES NO Transfer roller might be out of its loc
Alignment and Troubleshooting All Black Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer All black in printing area? NO YES Does the video data line to LSU transit to High/Low when printing? NO YES Replace LSU Is charge voltage supplied from HVPS? NO Repair or replace HVPS YES Is the Hsync signal received in LSU? NO Replace LSU YES Charge part's contact is bad -> Repair or replace the drum cartridge Service Manual 4-44 Check the path among video controller
Alignment and Troubleshooting Vertical White Line (Band) Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer White line missing definitely? NO YES Dirt of dust stuck onto the window of internal lens of LSU -> Clean it or replace LSU Preventive obstacles through the path between OPC of toner cartridge and LSU prevent the path -> Remove the obstacles Service Manual Check if the printout is still has the NO same problem even right after passed through the transfer roller YES
Alignment and Troubleshooting Dark Image Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer NO Dark selected via RCP? YES Change to Normal and test NO END Same at Normal? YES Works correctly with -450V of Bias voltage? NO Repair or replace the defective component YES Works correctly after replaced LSU? Toner over supply due to the adjustment fault of metering blade in toner cartridge -> Replace toner cartridge NO YES The power of LSU is set high or internal prob
Alignment and Troubleshooting Barkground Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Recommended paper used? NO Print 20 to 30 pages using the recommended paper YES - Adjust voltage or replace HVPS - Repair or replace after checking the terminals' contacts NO Transfer, charge and developing voltage are OK? YES Same problem occurs? NO END NO Replace the toner cartridge YES Operating/ storage atmosphere is too high temperature /humidity? NO YES YES Solv
Alignment and Troubleshooting Ghost Digital Digital Printer Printer Digital Digital Printer Printer Digital Digital Printer Printer Digital Printer Digital Printer Digital Digital Printer Printer Is it regular interval of 94.3mm? Is it regular interval of 54.3mm? NO YES Is it regular interval of 56.
Alignment and Troubleshooting Black Spot Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Is it regular interval of 38.3mm? NO YES The problem occured since the obstacles stuck to charge roller -> Clean the Charge Roller and then reprint.
Alignment and Troubleshooting Horzontal Band Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Black band? NO Black band is far about 94.
Alignment and Troubleshooting Irregular Density OK after taking out and rocking the toner cartridge? YES NO When gray pattern printing, irregular density persists? transfer/ charge/developing voltage drops while printing? NO YES NO YES Check high voltage output and repair/ replace terminals, HVPS It is over the guaranty life of toner cartridge (Check the counter and replace it) Bad images NO around the no image area? Irregularity of toner supply from the toner cartridge -> Replace the toner car
Alignment and Troubleshooting White Spot Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Is it regular interval of 94.
Alignment and Troubleshooting Trembling at the End When OHP Printing Recommended OHP film used? NO Use the recommended film YES Inserted over than 10 films into the MPF? NO When OHP printing, does the fan temporarily stops and revolves? YES When multi-page OHP printng, less than 10 films are guranteed.
Alignment and Troubleshooting Poor Fusing Grade After printing NO completed, any error related fuser? YES Both ends of thermostat open? The machine placed under the severe low tempera ture for a long time? NO While printing, NO the voltage of pin 60 of U36 (CPU) on Main PBA is 2.1V - 2.6V? YES NO Thermistor's contact is OK? NO YES YES Re-assemble thermistor Place the machine at normal temperature and re-test YES Replace thermostat and re-test Open the top cover.
Alignment and Troubleshooting 4.3.2.4 Malfunction Error Status Check Solution Cover open 1. When close Side cover, check the lever is pressed 2. Micro switch’s contact 3. CPU and related circuit 1. Open Side cover and press the lever with pen. If Controller detects cover close, there is some mechanical trouble in Side cover and lever’s assembly. If not so there is electrical problem. Jam 0 Check where Jam 0 happens 1. Paper is not picked up 2. Paper is located in feed sensor 3.
Alignment and Troubleshooting Error Status Check Solution Clutch error 1. Check the spring of solenoid 2. Check the armature assembly/ cushion 3. Electrical check 1. Check whether the spring is expanded or not. 2. Check armature is well installed. It may be unstable assemble. 3. Remove the Main PBA. High voltage error 1. Check the terminal output voltage 2. Check HVPS 1.
Alignment and Troubleshooting No Power (LCD NO display LED Off) Plug in the power cord? NO Check the voltage first and plug the power cord YES The power NO voltage supplying is the same as rating? Supply the power as the rating YES The fan revolves when powered on? Connections NO on board are OK? NO YES YES LEDs blink once when powered on? NO Fuse of SMPS if open? YES Repair/replace the board Service Manual NO Replace the fuse YES YES Shortage on the OPE panel board? Re-connect firm
Alignment and Troubleshooting Fuser Error Measure the resistance at the both ends of AC(Con no.2 of the SMPS board) Line with covers open Less than 10W? NO Thermostat is open due to the heat etc. -> Replace the thermostat YES Remove the covers Check CN26 of the main board. Is the conector inserted right ways? NO Re-assemble the connector. YES Check CN23 of the main board. Is the conector inserted right ways? NO Replace the main board.
Alignment and Troubleshooting Paper Jam (Mis-Feeding) Sounds the solenoid on when starts print? NO The solenoid defected -> Replace it YES Does the paper move? The Main PBA board defected -> Replace boards NO The pick-up unit is assembled wrong -> Re-assemble or replace the unit YES Does the paper move more than NO 100mm? Too many papers in the feeder? YES Feeder sensor is assembled reverse? YES NO The sensor and Main PBA defected -> Repair/replace Reduce the amount and re-test YES Switc
Alignment and Troubleshooting Paper Jam (Jam 1) Paper NO stopped before the OPC? Paper NO stopped before the fuser? YES YES The actuator of NO paper exit sensor works OK? Check the actuator exists and its operation and around the Main PBA -> Replace YES Check the LSU and if it has the defect replace it Is the paper rolled around the presseure roller? Feeds NO multiple pages? NO YES YES Remove the fuser, remove the paper and replace the pressure roller, if necessary Severe skew when feeding?
Service Manual 5-1 3P 18P 4P 2P 4P 3P SCF (Option) WNIC (Option) MODEM (Silab Smart DAA) USB HUB (USB2415) 8P (DIN 8P) 40P 12P MP_EMPTY 5P USB 2.0 (ISP1761) EEPROM (M24512) RTC Clock (32.768MHz) RTC battery (CR2032) DDR2 SDRAM (SODIMM/Option) 256MB DDR2 SDRAM (SODIMM/BASE) 256MB MAIN PBA USB2.0 Device USB2.0 Host USB host OPE I/F 5VS SW LSU INNER TEMP SPEAKER HYPER CCD FAN Dell 2355dn Block Diagram MAIN_FAN 4P DC-DC (MVPG31) 5V˧1.
Service Manual 5-2 24V z 1 2 3 TX z RX z kY 24VF GND wTm z wTy wTl z kX 24VS v zV~ v zV~ 21 m j 21 22 PWM_DEV_DC PWM_FUSER_BIAS 3 2 1 22 20 19 19 18 PWM_MHV 17 THV_READ 17 20 18 nTHV_EN 16 15 14 13 12 9 8 7 PWM_THV 15 nSENS_DUPLEX1 16 11 nFRONT_C_OPEN 12 nSENS_FEED nSENS_P_REGI 14 9 5VS 13 10 24VS nSENS_P_EXIT 11 7 24VS nSENS_P_EMPTY 10 8 24VS 6 5 6 5 4 DGND 3 nSENS_DUPLEX0
Service Manual FUSER INNER_TEMP sz| \} zV~ LSU_5V CRUM 2 Fuser_Therm1 5-3 1 2 3 4 5 6 7 8 24VS 3.3V 3.3V SCF_RXD nDetect_SCF SCF_TXD DGND DGND SCF 1 1 DGND Thermistor 3 4 Inner_Temp1 2 3 LSU_5V DGND 2 NC Inner_Temp2 1 4 DGND 5V 2 3 SCL1 1 SDA1 3.3V DGND DGND DGND 11 DGND DGND SCF_TXD nDetect_SCF SCF_RXD 3.3V 3.3V 24VS 9 8 7 6 5 4 3 2 1 Thermistor Fuser_Therm1 DGND Inner_Temp2 DGND Inner_Temp1 LSU_5V NC 5V DGND SCL1 SDA1 3.
Service Manual 19 20 21 22 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 G_VIN DGND R_VIN DGND 24V Scanner_Control1 Scanner_Control2 PI_TG1 DOUT 1+ DOUT 1ڈ 5-4 DOUT 2+ DOUT 2ڈ DOUT 3+ DOUT 3ڈ DOUT 4+ DOUT 4ڈ DGND 5V DGND 3.3V DGND INT_POWER 24 23 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 DGND 1 1 2 B_VIN CCD DGND DGND N.C DADF_MOT_PULSE DADF_MOT_DIR 3.
Service Manual 1 2 DGND 2 3 TXD RXD 4 3 1 1 2 5 6 4 3.3V HYPER 8 DGND 3 6 7 5 NC nRST_PANEL 4 3.3V Scanner_Home 4 3 7 3.3V 8 1 2 DGND SCAN_TEMP OPE DGND 5-5 NIC(14P) SODIMM LAN(40P) WIRELESS LIU(12P) USB_DEVICE OPTION SODIMM 256MB(200P) 256MB(200P) USB_HOST DGND RXD TXD 3.3V DGND DGND 2 2 1 nRESET 1 3 TDI DGND 4 TMS RTC_VDD 6 5 TCK 7 nTRST 8 3.
Reference Information 6. Reference Information This chapter contains the tools list, list of abbreviations used in this manual, and a guide to the location space required when installing the printer. A definition of test pages and Wireless Network information definition is also included. 6.1 Tool for Troubleshooting The following tools are recommended safe and easy troubleshooting as described in this service manual. • DVM (Digital Volt Meter) Standard : Indicates more than 3 digits.
Reference Information 6.2 Acronyms and Abbreviations The table below explains abbreviations used in this service manual. The contents of this service manual are declared with abbreviations in many parts. Please refer to the table.
Reference Information 6.3 A4 ISO 19752 Standard Pattern The sample pattern shown in below is the standard pattern used in the factory. The life of the toner cartridge and the printing speed are measured using the pattern shown below. (The image is 70% of the actual A4 size). 6.3.
7.1 OPE …………………………………………………………………… 44 7.2 PLATEN ……………………………………………………………… 46 7.2.1 MEA-SCAN UPPER ……………………………………………… 48 7.2.2 PLATEN-LOWER ………………………………………………… 50 7.3 ELA HOU-DADF …………………………………………………… 52 7.3.1 ELA HOU-COVER PLATEN ……………………………………… 54 7.3.2 ELA HOU-DADF DRV …………………………………………… 56 7.3.3 ELA HOU-DADF LOWER 7.3.4 ELA HOU-DADF_UPPER ………………………………………… 60 7.3.5 MEA UNIT-HINGE DADF ………………………………………… 62 7.3.6 MEA UNIT-COVER OPEN ……………………………………… 64 7.3.7 MEA UNIT-STACKER TX ………………………………………… 66 8.
5.1.5 MEA_UNIT-BRACKET_FEED 5.1.4 ELA HOU-MPF 5.1.3 ELA HOU-GUIDE_DUP F 5.1.2 ELA HOU-FUSER DRIVE 4 5.1 ELA HOU-FRAME_ETC 5. FRAME 4. ELA UNIT-DUPLEX DRIVE 3. ELA UNIT-MAIN DRIVE 2.2 MEA-COVER_FRONT 2.1 COVER-MIDDLE 2. COVER 1. MAIN Thumbnail 1 5.1.6 MEA UNIT-CLUTCH 5.1.1 ELA HOU-FRAME EXIT 2.
7.3.6 MEA UNIT-COVER OPEN 7.3.5 MEA UNIT-HINGE DADF 7.3.4 ELA HOU-DADF_UPPER 7.3.3 ELA HOU-DADF LOWER 5 7.3.1 ELA HOU-COVER PLATEN 7.3 ELA HOU-DADF 7.2.2 PLATEN-LOWER 7.2.1 MEA-SCAN UPPER 7.1 OPE 7. SCANNER 6. MEA UNIT-DUPLEX 5.2 FUSER Thumbnail 2 7.3.7 MEA UNIT-STACKER TX 7.3.2 ELA HOU-DADF DRV 7.
Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn 8. CASSETTE Thumbnail 3 9.
1.
CR963 8 JC63-02010A JC59-00027A 11 10 JC96-04964A JC95-01271A 9 YF792 KW466 7 JC96-03762B JC96-03761B YU933 6 JC97-03277A 4 JC93-00314A JC63-01839A 3 5 JC97-03865A JC97-03865B 2 2 JC93-00313A JC93-00313B 1 1 JM043 Description SHEET-MAIN PBA UNIT-LSU COVER CARTRIDGE-TONER ELA UNIT-DUPLEX DRIVE ELA UNIT-MAIN DRIVE DRIVE-DUPLEX MEA UNIT-CASSETTE SHIELD-CONTROLLER SCANNER(220V) SCANNER(110V) FRAME(220V) FRAME(110V) SEC_code SET Dell_ code 0 Drawing# MAIN Parts Li
4-1 2.
SEC_code JC67-00068B JC68-01372B JC72-01339A JC97-03272A JC97-03275A 2-3 2-4 2-5 3 4 6003-000196 JC63-02806A 2-1 2-2 JC95-01272A JC95-01273A 1 2 JC95-01271A Dell_ code 0 Drawing# COVER Parts List MEA-COVER SIDE L MEA-COVER FRONT PMO-M-SUB ACTUATOR LABEL-FUNCTION CAP-M_SUB ACTUATOR COVER-MID FRONT SCREW-TAPTITE COVER-MIDDLE FRONT COVER-MIDDLE COVER Description 1 1 1 2 1 1 1 1 1 1 SA SA SNA SNA SNA SNA SNA SNA SNA SNA Qty Service Remark 10 JC97-03276A J
1 4 5 2 20 6 2.
SEC_code 0203-001159 JC72-40981A 10 JC63-01834A 7 JC63-00938B JC63-00791A 6 8 JC39-00114A 5 9 JC39-01038A JC61-04009A 3 4 JC63-01817A JC92-02080A 1 2 JC95-01272A Dell_ code 0 Drawing# Description PMO-ROLLER UPPER DP COVER-M_REAR UPPER TAPE-FILAMENT COVER-STACKER RX GROUND-P-SPRING SCAN CBF HARNESS-BRUSH GND HOLDER-GROUND HARNESS-USB HOST PBA-USB HOST COVER-MIDDLE COVER-MIDDLE COVER-MIDDLE Parts List 3 1 0.
Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn 2 5 11 1 2.
SEC_code 6003-000196 JC61-02537A JC63-00444A JC63-00447D JC63-01812A JC63-01838A 1 2 3 4 5 6 JC97-03272A Dell_ code 0 Drawing# COVER-TRAY MP COVER-FRONT TRAY-ASF_FOLDER TRAY-M-LINK_MP HOLDER-LOCKER SCREW-TAPTITE MEA-COVER FRONT Description MEA-COVER_FRONT Parts List 1 1 1 2 1 2 1 SNA SNA SNA SNA SNA SNA SA Qty Service Remark 14 12 11 10 9 8 7 Drawing# Dell_ code ADJUST-M_MP R ADJUST-M_MP L LOCKER-FRONT COVER TRAY-ASF INPUT Description JG66-40003A GEAR-P
Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn 8 9 5 2 2.
SEC_code JC61-00962A JC61-01583A JC61-01944A JC63-00937B 5 6 7 8 JC61-00785A JC61-00961A 3 4 6003-000196 6003-001001 1 2 JC97-03276A Dell_ code 0 Drawing# Description COVER-M-STACKER REAR GUIDE-OUTPUT F UPPER GUIDE-OUTPUT FUSER PLATE-MAGNET CATCH MAGNET-CATCH DELL HOLDER-M-IDLE ROLLER SCREW-TAPTITE SCREW-TAPTITE MEA-COVER REAR MEA-COVER_REAR Parts List 1 1 1 2 1 1 1 3 1 SNA SNA SNA SNA SNA SNA SNA SNA SA Qty Service Remark 16 16 15 14 13 12 11 10 9
Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn 12 1 7 5 3 3.
SEC_code 6003-000269 6031-000023 6302-001056 JC31-00101A 3 4 5 6 6001-000130 6003-000301 1 2 JC96-03761B Dell_ code 0 Drawing# MOTOR BLDC GASKET WASHER-PLAIN SCREW-TAPTITE SCREW-TAPTITE SCREW-MACHINE ELA UNIT-MAIN DRIVE Description ELA UNIT-MAIN DRIVE Parts List 1 0.
Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn 4.
JC93-00316A JC61-01599A 1 2 SEC_code JC93-00314A Dell_ code 0 Drawing# Description BRACKET-P-GEAR DUP DRIVE-MOTOR STEP DRIVE-DUPLEX DRIVE-DUPLEX Parts List 1 1 1 SNA SNA SA Qty Service Remark 20 4 3 Drawing# Dell_ code 6001-000130 JC61-01159A SEC_code SCREW-MACHINE GEAR-DUP RDCN 45/19 Description 1 1 SNA SNA Qty Service Remark SA : SERVICE AVAILABLE, SNA : SERVICE not AVAILABLE Service Service Manual Manual Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn
Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn 5.
KW449 3 JC39-00911A JC63-01740A 4-3 JC31-00108A 4-1 4-2 JC96-05152A 4 KW433 JC96-05064B JC96-05063B JC44-00097B KW450 2 6003-000196 3 JC93-00313B 0 1 SEC_code JC93-00313A Dell_ code 0 Drawing# FRAME Parts List COVER-SMPS HARNESS-SMPS_FAN FAN ELA HOU-COVER SMPS FUSER FUSER HARNESS-SMPS SCREW-TAPTITE FRAME FRAME Description 1 1 1 1 1 1 1 9 1 1 SNA SNA SA SNA SA SA SNA SNA SNA SNA 110V 220V 220V 110V Qty Service Remark 22 6-6 6-5 6-4 6-4 6-3
18 31 74 19 42 38 46 64 61 5.
JC33-00027B JC39-00322A JC39-00880A JC39-01004A JC61-00585A JC61-00588A JC61-00604B JC61-00835A JC61-00907A JC61-00914A JC61-01584A JC61-01602A JC61-01618A 17 18 19 20 21 22 23 24 25 26 27 28 29 JC31-00107A JC33-00025B 15 16 6502-001093 14 9 6107-001498 6044-000125 8 6107-001370 6044-000001 7 13 6006-001078 6 12 6003-000282 5 6107-001164 6003-000196 4 6107-001352 6002-000440 3 11 0205-001067 2 10 0201-001183 0205-001003 1 KW431 SEC_code JC93-00312A
JC72-00102A JC72-00382B JC72-00974A JC72-00983A JC72-00984A JC72-00985A 64 65 66 67 68 JC70-00312A 62 63 JC70-00307A 61 SEC_code JC68-30928E Dell_ code 60 Drawing# FRAME MAIN Parts List PMO-PLATE GUIDE DEVE_R PMO-PLATE GUIDE DEVE_L PMO-LOCKER CST PMO-ACTUATOR CVR OPEN PMO-BUSHING FEED PMO-BUSHING_TR(L) IPR-P-TERMINAL CON IPR-P-EARTH TRANSFER LABEL(P)-CAUTION, HOT_FU Description 1 1 2 1 3 1 3 1 1 Qty SNA SNA SNA SNA SNA SNA SNA SNA SNA Service Remark 25 77
14 14-1 14-2 14-4 14-3 7 12 4 15-1 15-2 15-3 15 5.1.
SEC_code TERMINAL-CRUM DAMPER-FRAME EXIT JC39-00888A JC61-00829A JC61-01941A JC61-02155A JC63-01322A JC65-00019A JC66-01283A JC66-02038A 3 4 5 6 7 8 9 10 SCREW-TAPTITE ROLLER-EXIT F/DOWN GROUND-FUSER BRUSH PLATE-LSU SUPPORT 1 1 4 1 1 1 2 FRAME-EXIT 1 HARNESS-LSU_SW 1 3 1 SNA SNA SNA SNA SNA SNA SNA SNA SNA SNA SNA Qty Service Remark HOLDER-BEARING EXIT F/ DOWN HARNESS-FUSER_AC 6003-000282 JC39-00886A 1 ELA HOU-FRAME EXIT Description 2 JC96-05189A Dell_
Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn 6 5.1.
JC93-00317A JC61-01946A JC66-00340A JC66-01163A JC66-00417A 1 2 3 4 5 SEC_code JC93-00311A Dell_ code 0 Drawing# DRIVE-FUSER Parts List GEAR-RDCN FUSER OUT GEAR-FUSER RDCN IN 95 GEAR-HUB CLUTCH BRACKET-FUSER EXIT DRIVE-MOTOR STEP DRIVE FUSER Description 1 1 1 1 1 1 Qty SNA SNA SNA SNA SNA SA Service Remark 29 10 9 8 7 6 Drawing# Dell_ code JC66-00346A 6044-000125 6003-000269 JC66-01158A JC66-01210A SEC_code RING-E RING-E SCREW-TAPTYPE GEAR-EXIT RDCN 87/2
5.1.
SEC_code 0604-001095 6002-000440 JC61-01367A JC61-01600A JC63-00992A JC63-01153A JC66-00050A 1 2 3 4 5 6 7 JC96-03829B Dell_ code 0 Drawing# CAM-CATCH GROUND-P_BRUSH SHEET-GUIDE FRONT DU GUIDE-M_FRONT DUPLEX FIXER-M_E RING 4PI SCREW-TAPPING PHOTO-INTERRUPTER ELA HOU-GUIDE_DUP F Description ELA HOU-GUIDE_DUP F Parts List 1 1 1 1 1 1 1 1 SNA SNA SNA SNA SNA SNA SNA SA Qty Service Remark 31 15 14 13 12 11 10 9 8 Drawing# UG594 T190G Dell_ code JC97-024
5.1.
SEC_code JC61-00932A JC61-01603A JC61-70911A 12 13 14 JC61-00926A JC61-00927A 10 11 JC61-00915A JC61-00924A 8 9 JC39-00873A JC61-00587A 6 JC33-00028B 5 7 6107-001167 6107-001237 3 4 0604-001095 6003-000196 1 2 JC96-04880A Dell_ code 0 Drawing# ELA HOU-MPF Parts List SPRING ETC-EXIT ROLL FD FRAME-M_MP BRACKET-P-PICKUP_MP PLATE-P-KNOCK UP_MP HOLDER-M-SENSOR_MP HOLDER-M-PAD_MP STOPPER-M-PICK UP_R2 BUSH-M-PICK_UP R HARNESS-MP SOLENOID-MP SPRING-ES SPRING-CS SCREW-TA
Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn 1 6 5.1.
6044-000125 6044-000231 JC61-01582A 1 2 3 SEC_code JC97-02394A Dell_ code 0 Drawing# BRACKET-P-FEED RING-E RING-E MEA UNIT-BRACKET FEED Description MEA_UNIT-BRACKET_FEED Parts List 1 1 2 1 SNA SNA SNA SNA Qty Service Remark 35 JC66-01164A JC66-01166A 5 6 SEC_code JC66-00484A Dell_ code 4 Drawing# GEAR-IDLE Z29 HELICAL GEAR-RETARD 39/19 GEAR-T2 IDEL_Z27 Description 1 1 1 SNA SNA SNA Qty Service Remark SA : SERVICE AVAILABLE, SNA : SERVICE not AVAILABLE Service Ser
Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn 5.1.
6107-001171 JC66-00393A 1 2 SEC_code JC97-01788A Dell_ code 0 Drawing# Description GEAR-FEED 1 SPRING-TS MEA UNIT-CLUTCH MEA UNIT-CLUTCH Parts List 1 1 1 SNA SNA SNA Qty Service Remark 37 JC72-00978A JC72-00981A 4 5 SEC_code JC66-00398A Dell_ code 3 Drawing# PMO-HUB CLUTCH PMO-COLLAR_SPRING SHAFT-FEED Description 1 1 1 SNA SNA SNA Qty Service Remark SA : SERVICE AVAILABLE, SNA : SERVICE not AVAILABLE Service Service Manual Manual Parts CatalogParts -Dell 2355dn Catal
18 33 13 5.
KW450 0 JC96-05064B JC96-05063B 6601-001479 1404-001364 3 6044-000125 JC75-00095A JC72-20902A 13 14 15 SPRING-TS 6107-001159 6044-000231 11 SPRING-CS SPRING-CS 6107-001267 6107-001246 9 10 12 SCREW-TAPTITE 6003-000269 6003-000282 7 8 LAMP-HALOGEN (220V) PEX-ROLLER F/UP(2) MEC-BRUSH ANTISTATIC RING-E RING-E SCREW-TAPTITE SCREW-TAPTITE 4713-001208 6003-000196 5 LAMP-HALOGEN (110V) THERMOSTAT THERMISTOR-NTC ASSY BEARING-BALL LABEL(P)-CAUTION HOT SPRING-ES SPRING ETC-
6.
JC61-00665A JC61-01595A JC61-01596A JC65-00017A 7 8 9 6107-001156 4 JC61-01594B 6003-000196 3 6 6003-000196 2 5 0205-001003 1 SEC_code JC97-02393B Dell_ code 0 Drawing# Description TERMINAL-P-GND DUP BRACKET-P-ALIGN DUP GUIDE-M_UPPER DUP FRAME-M_DUP BUSH-M-FEED, DUP SPRING-TS SCREW-TAPTITE SCREW-TAPTITE GREASE-BEARING MEA UNIT-DUPLEX MEA UNIT-DUPLEX Parts List 2 1 1 1 4 2 4 2 0.
Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn 5 7.
JC97-03865B JC96-05184A JC97-03846A JC97-03848A JC97-03848B 0 1 2 3 3 SEC_code JC97-03865A Dell_ code 0 Drawing# SCANNER Parts List OPE OPE PLATEN ELA HOU-DADF SCANNER SCANNER Description 1 1 1 1 1 1 SA SA SNA SA SNA SNA Qty Service Remark 43 8 7 6 5 4 Drawing# Dell_ code 0203-001159 6003-000196 JC68-01685B JC64-00440A JC63-02807A SEC_code TAPE-FILAMENT SCREW-TAPTYPE LABEL-INFORMATION BADGE-DELL COVER-SCAN BAND F Description 0.
7.
JC64-00593C JC64-00593G KEY-FUNCTION 14 16 JC64-00593A 14 JC64-00593B JC64-00395A 13 JC64-00593H JC64-00396L 12 15 JC64-00396K 11 15 JC64-00396J 10 KEY-FUNCTION KEY-FUNCTION KEY-FUNCTION KEY-FUNCTION KEY-BLIND DOT KEY-NUMERICAL KEY-NUMERICAL KEY-NUMERICAL KEY-NUMERICAL JC64-00396H 9 KEY-NUMERICAL KEY-NUMERICAL KEY-NUMERICAL JC64-00396F JC64-00396E 6 JC64-00396G KEY-NUMERICAL JC64-00396D 5 KEY-NUMERICAL 8 JC64-00396C 4 KEY-NUMERICAL KEY-NUMERICAL COVER-OPE OPE OP
Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn 7.
SEC_code JC97-03849A JC97-03283A JC63-01827A 1 2 3 JC97-03846A Dell_ code 0 Drawing# PLATEN Parts List COVER-SCAN BAND L MEA-SCAN UPPER PLATEN-LOWER PLATEN Description 1 1 1 1 SNA SA SNA SNA Qty Service Remark 47 7 6 5 4 Drawing# Dell_ code 6003-000196 JC68-01381B JC63-01829A JC63-01828A SEC_code SCREW-TAPTYPE LABEL(R)-PPID(DEVE) COVER-SCAN BAND REAR COVER-SCAN BAND R Description 4 1 1 1 SA SNA SNA SNA Qty Service Remark SA : SERVICE AVAILABLE, SNA : SERVI
4 5 7.2.
SEC_code 0203-001267 6003-000196 JB70-00148A JC01-00001A JC63-01831A JC97-03281A 0203-001266 1 2 3 4 5 6 6-1 JC97-03283A Dell_ code 0 Drawing# Description TAPE-DOUBLE FACE MEA-SCAN DUMMY UPPER COVER-SCAN UPPER GLASS-SCAN IPR-HOLDER GLASS SCREW-TAPTITE TAPE-DOUBLE FACE MEA-SCAN UPPER MEA-SCAN UPPER Parts List 1 1 1 1 1 1 1 1 SNA SNA SNA SNA SNA SNA SNA SNA Qty Service Remark 49 0203-001744 SEC_code JC63-00152J JC63-01152A JC63-01674A JC74-00021A 6-4 6-5 6-6 6
1 35 6 26 3 5 4 7 13 15 17 16 17 7.2.
SEC_code 6003-000269 6044-000125 JC31-00104A 18-1 18-2 18-3 JC61-00667A JC96-04918A 17 18 JC31-00085A JC72-01403A 15 JC73-00215A 14 16 JC39-01421A JC72-01486A 12 13 JC68-02139A JC39-01408A 10 11 JC96-04726A JC68-02148A 8 9 JC61-04007A 1404-001417 5 JC63-02044A 0604-001095 6 JC61-04007A 3 4 7 JC63-01830A JC61-02535A 1 2 JC97-03849A Dell_ code 0 Drawing# Description MOTOR STEP RING-E SCREW-TAPTITE ELA HOU-SCAN MOTOR STOPPER-M-FAN80 SPONGE-GUIDE OUTPUT FAN-
Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn 2 7.
JC63-01809A JC96-05183A JC96-05185A 3 4 5 6003-000196 JC63-01807A JC96-05184A 1 KW451 0 SEC_code 2 Dell_ code Drawing# Description ELA HOU-DADF DRV ELA HOU-COVER PLATEN COVER-DADF REAR COVER-DADF FRONT SCREW-TAPTITE ELA HOU-DADF ELA HOU-DADF Parts List 1 1 1 1 19 1 SNA SNA SNA SNA SNA SA Qty Service Remark 53 JC97-03421A 11 JC97-03038B JC97-02779B JC96-05187A JC96-05186A SEC_code JC97-03279A Dell_ code 10 9 8 7 6 Drawing# MEA UNIT-STACKER TX MEA UNIT-COV
6 14 7.3.
SEC_code JC61-02534A JC63-01660A 10 JC61-02429A 7 JC63-00209A JC61-02427A 6 8 JC39-01008A 5 9 JC33-00031A JC39-00892A 3 4 6001-000130 6003-000196 1 2 JC96-05183A Dell_ code 0 Drawing# GROUND-PLATEN SHEET-WHITE SPONGE GUIDE-EXTENSION SPRING ETC-MID IDLE SPRING ETC-FEED IDLE HARNESS-DADF HARNESS-DADF GND SOLENOID-LIFTING SCREW-TAPTITE SCREW-MACHINE ELA HOU-COVER PLATEN Description ELA HOU-COVER PLATEN Parts List 1 1 1 4 2 1 1 1 2 2 1 SNA SNA SNA SNA SNA SN
0 7.3.
JC66-01752A JC66-01759A JC61-04040A 8 9 10 JC66-01753A JC66-01754A 6 JC61-02278A 5 7 JC33-00030A JC66-01758A 3 JC31-00116A 4 JC61-02386B 1 2 SEC_code JC96-05185A Dell_ code 0 Drawing# Description BUSH-SPRING CLUTCH GEAR-PICKUP IDLE LOW GEAR-FEED IDLE A GEAR-FEED IDLE C GEAR-FEED IDLE B BRACKET-SWING GEAR-PICKUP IDLE SOLENOID-DADF MOTOR STEP BRACKET-DRIVE DADF ELA HOU-DADF DRV ELA HOU-DADF DRV Parts List 1 1 1 2 1 1 1 2 1 1 1 SNA SA SA SA SA SNA SA SA
4 24 17 18 16 13 14 17 5 9 25 7.3.
SEC_code JC39-00853A JC61-00423A JC61-01179A 9 10 11 PLATE-M_WHITE BAR BUSH-6_D 1 6 1 HARNESS-DADF SENSOR 1 7 2 8 RING-E SPRING ETC-TORSION DOC (CC2-F) 6107-001135 2 JB61-00076A 6044-000125 6 7 RING-CS 3 2 2 0.
7.3.
JC63-01776A JC61-02428A JC66-01022A JC66-01817A JC61-02252A JC66-01876A 8 9 10 11 JC63-01610C 5 6 6003-000196 7 JC66-00461A 3 4 JC97-03069A JC61-00387A KW462 2 1 SEC_code JC96-05187A Dell_ code 0 Drawing# DAMPER-DADF UPPER HOLDER-LIFTING_IDLE SHAFT-FEED IDLE ROLLER-M_IDLE SCF SPRING ETC-EXIT IDLE SHEET-PATH COVER-DADF_UPPER TOP SCREW-TAPTITE ROLLER-M-ADF IDLE SPRING ETC-PAD MEA UNIT-DADF RUBBER ELA HOU-DADF UPPER Description ELA HOU-DADF_UPPER Parts List 4 1 1 4
Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn 8 7.3.
JC61-02223A JC61-02248B JC61-02183A 3 5 JC61-01432A 4 JC61-02224B 1 2 SEC_code JC97-03038B Dell_ code 0 Drawing# HOUSING-HINGE_SCAN HINGE-SCAN HINGE-SLIDER HINGE-M_LINK L HINGE-PLATEN MEA UNIT-HINGE_DADF Description MEA UNIT-HINGE DADF Parts List 1 1 1 2 1 1 SNA SNA SNA SNA SNA SNA Qty Service Remark 63 11 10 9 8 7 6 Drawing# Dell_ code JC61-01686A 6044-000159 JC66-01811A JC66-01810A JC63-01568A 6107-001354 SEC_code BUSH-4D_FE RING-C SHAFT-LINK SHAFT-HI
Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn 5 8 4 2 7.3.
SEC_code 6003-000196 JB72-00819A JC61-00788A JC61-02489A 1 2 3 4 JC97-03279A Dell_ code 0 Drawing# SPRING ETC-PICKUP GUIDE-M_DOC SENSOR PMO-BUSH SCREW-TAPTITE MEA UNIT-COVER OPEN Description MEA UNIT-COVER OPEN Parts List 1 2 1 2 1 SNA SNA SNA SNA SNA Qty Service Remark 65 8 7 6 5 Drawing# KW455 Dell_ code JC97-03070A JC97-03060A JC66-01876A JC63-01819A SEC_code MEA UNIT-PICK UP DADF MEA UNIT-STOPPER DAMPER-DADF UPPER COVER-OPEN Description 1 1 2 1 SA SN
Parts CatalogParts -Dell 2355dn Catalog -Dell 2355dn 7.3.
SEC_code 6003-000196 6003-000282 JC61-02532A JC61-02533A JC63-01822A 1 2 3 4 5 JC97-03421A Dell_ code 0 Drawing# COVER-RACK GUIDE-DOCU R GUIDE-DOCU L SCREW-TAPTITE SCREW-TAPTITE MEA UNIT-STACKER TX Description MEA UNIT-STACKER TX Parts List 1 1 1 2 3 1 SNA SNA SNA SNA SNA SNA Qty Service Remark 67 10 9 8 7 6 Drawing# Dell_ code SLIDER-DOCU GUIDE COVER-STACKER TX Description JC66-02104A JC66-02103A DAMPER-STACKER FRONT DAMPER-STACKER REAR JG66-40003A GEAR-PI
8.
SEC_code JC61-02740A 7 JC61-70911A JC63-01806A JC63-01836A 10 11 12 JC61-00960A JC61-00876G FRAME-M_CASSETTE 6 JC61-01692A JC61-00603A 5 8 6107-001166 9 6003-000264 3 4 SCREW-TAPTITE COVER-SUB CASSETTE COVER-CST DUMMY SPRING ETC-EXIT ROLL FD SUPPORT-HOLDER PAD GUIDE-M-EXTEND S_DELL GUIDE-EXTENSION L PLATE-P-KNOCK_UP SPRING-CS SCREW-TAPTITE SCREW-TAPTITE 6003-000196 6003-000261 1 MEA UNIT-CASSETTE Description 2 JC97-03277A Dell_ code 0 Drawing# CASSETTE Parts List 1
9.
JC61-00877G FRAME-M_SCF JC61-00915A 28 29 STOPPER-M-PICK UP_R2 FOOT-FRONT FOOT-BACK BUSH-M-PICK_UP R JC61-00835A JC61-00587A 25 SOLENOID-MANUAL BUSH-M-PICK_UP L JC61-00836A JC61-00586A 26 JC33-00025B 23 24 SPRING-TS SPRING-CS RING-CS SCREW-TAPTITE SCREW-TAPTITE SCREW-TAPTITE ELA HOU-FRAME SCF PBA-SCF PBA-SUB_SCF_EMP SPONGE-SCF L2 SPONGE-SCF L1 SPONGE-SCF R COVER-RIGHT SCF COVER-REAR SCF COVER-LEFT SCF BUSH-CABLE HARNESS-SCF HARNESS-DUPLEX_MOTOR CBF HARNESS-SCF GND CABLE
SEC_code JC72-01231A JC97-03278A JC97-03280A 61 62 63 JC61-00910A Dell_ code 60 Drawing# ELA HOU-SCF Parts List MEA-COVER FRONT SCF MEA UNIT-CASSETTE SCF SPONGE-ROLLER PICK_UP HOUSING-M-PICK UP2_R2 Description 1 1 1 1 SNA SNA SNA SNA Qty Service Remark 72 66 65 64 Drawing# Dell_ code JC66-00529A JC63-01813A 6107-001047 SEC_code ROLLER-M-IDLE FEED COVER-FRONT SCF SPRING-ES Description 2 1 2 SNA SNA SNA Qty Service Remark SA : SERVICE AVAILABLE, SNA : SERVICE not
