Dell 2230d Laser Printer User's Guide November 2008 Downloaded from ManualsPrinter.com Manuals www.dell.com | support.dell.
Trademarks Information in this document is subject to change without notice. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and Dell Toner Management System are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products.
Contents Safety information.............................................................................9 Learning about the printer.............................................................10 Printer configurations........................................................................................................................................................10 Understanding the printer control panel....................................................................................................
Understanding the secondary error light sequences........................................................................................................ 46 Understanding the secondary paper jam light sequences ............................................................................................. 50 Loading paper and specialty media.............................................55 Setting the paper size and paper type.....................................................................................
Driver Profiler........................................................................................................................................................................75 Dell Printer Alert Utility......................................................................................................................................................76 Installing the Optional XPS Driver.................................................................................................................
Administrative support...................................................................96 Adjusting Power Saver......................................................................................................................................................96 Restoring the factory default settings..........................................................................................................................96 Clearing jams.....................................................................
Incorrect margins..........................................................................................................................................................................117 Paper curl.........................................................................................................................................................................................117 Print is too dark.........................................................................................................
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Safety information Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Refer service or repairs, other than those described in the user documentation, to a professional service person.
Learning about the printer Printer configurations Basic model The following illustration shows the printer front with its basic features or parts: 1 Front door release button 2 Paper stop 3 Standard exit bin 4 Printer control panel 5 System board door 6 Standard 250-sheet tray (Tray 1) 7 Manual feeder door 8 Front door The following illustration shows the printer back with its basic features or parts: Learning about the printer 10 Downloaded from ManualsPrinter.
1 Rear door 2 USB port 3 Parallel port 4 Printer power cord socket 5 Power button (On/Off switch) 6 Locking device Configured models The following illustration shows the printer configured with an optional 250-sheet drawer: Learning about the printer 11 Downloaded from ManualsPrinter.
1 Front door release button 2 Paper stop 3 Standard exit bin 4 Printer control panel 5 System board door 6 Standard 250-sheet tray (Tray 1) 7 Optional 250-sheet drawer (Tray 2) 8 Manual feeder door 9 Front door The following illustration shows the printer configured with an optional 550-sheet drawer: Learning about the printer 12 Downloaded from ManualsPrinter.
1 Front door release button 2 Paper stop 3 Standard exit bin 4 Printer control panel 5 System board door 6 Standard 250-sheet tray (Tray 1) 7 Optional 550-sheet drawer (Tray 2) 8 Manual feeder door 9 Front door Understanding the printer control panel The printer control panel features six lights and two buttons. Learning about the printer 13 Downloaded from ManualsPrinter.
Item 1 Error light 2 Jam light 3 Load paper light 4 Toner light 5 Ready light 6 Continue button 7 Stop button Attaching cables 1 Connect the printer to a computer using USB or parallel cable. 2 Connect the power cord to the printer first and then to a wall outlet. Learning about the printer 14 Downloaded from ManualsPrinter.
1 USB port 2 Parallel port 3 Printer power cord socket Learning about the printer 15 Downloaded from ManualsPrinter.
Understanding the printer menus A number of menus are available to make it easy for you to change the printer settings. You may print a menus list by printing the menu settings page. From a printer connected by USB or parallel cable, access the menus by using the Local Printer Settings Utility for Microsoft® Windows® or Printer Settings for Macintosh®.
Menu item Description Set Size menu for Manual Paper A4 A5 Executive Folio JIS B5 Legal Letter Oficio (Mexico) Statement Universal Lets you specify the size of the paper being loaded in the manual feeder Note: Letter is the US factory default setting. A4 is the international factory default setting. Set Size menu for Manual Envelope Lets you specify the size of the envelope being manually loaded 7 3/4 Envelope Note: 10 Envelope is the US factory default setting.
Menu item Description Set Type menu for Manual Paper Plain Paper Card Stock Transparency Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type Lets you specify the type of paper being manually loaded Set Type menu for Manual Envelope Envelope Custom Type Lets you specify the type of envelope being manually loaded Note: Plain Paper is the factory default setting. Note: Envelope is the factory default setting.
Menu item Description Select Texture Smooth Normal Rough After you select a setting for Select Type, the Select Texture feature lets you set the texture for that type of media. Notes: • Normal is the factory default setting for most items. • Rough is the factory default setting for Bond. • When Rough Texture is the setting selected for Select Type, Rough is the only Select Texture setting available. • Settings appear only if the paper is supported.
Paper Loading menu Menu item Description Select Type Recycled Loading Bond Loading Letterhead loading Preprinted Loading Colored Loading Light Loading Heavy Loading Custom Loading Specifies the paper type Set Loading Specifies whether duplex (2-sided) printing is turned on Note: After you select the type of paper, the Set Loading menu appears. • Duplex • Off Note: Off is the factory default setting.
Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user-defined paper size. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet. Menu item Description Units of Measure Inches Millimeters Identifies the units of measure Portrait Width 3–14.
USB menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PostScript emulation if the PS Smartswitch setting is On.
Parallel menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job received through a parallel port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the printer does not examine incoming data. • When the Off setting is used, the printer uses PostScript emulation if PS SmartSwitch is set to On.
Menu item Description Protocol Standard Fastbytes Specifies the parallel port protocol Notes: • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting. • The Standard setting tries to resolve parallel port communication problems. Honor Init On Off Determines whether the printer honors printer hardware initialization requests from the computer Notes: • Off is the factory default setting.
Menu item Description Alarm Cartridge Alarm Off Single The display shows a message when the toner is low. Notes: • Off is the factory default setting. The Toner is low message will appear as a warning. • Single means the Toner is low message will appear and the indicator light will blink red.
Menu item Description Print Recovery Page Protect On Off Lets the printer successfully print a page that may not have printed otherwise Notes: • Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page. • On sets the printer to process the whole page so that the entire page prints. Factory Defaults Do Not Restore Restore Now Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting.
Menu item Description Resource Save On Off Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed. Downloads are deleted to process print jobs. • The On setting retains the downloads during language changes and printer resets.
Menu item Description Collate Off (1,1,1,2,2,2) On (1,2,1,2,1,2) Stacks the pages of a print job in sequence when printing multiple copies Separator Sheets None Between Copies Between Jobs Between Pages Specifies whether blank separator sheets are inserted Notes: • On is the factory default setting, so the pages will be printed sequentially. • Both settings print the entire job the same number of times. Notes: • None is the factory default setting.
Menu item Description N-up Border None Solid Prints a border around each page image when using N-up (pages-sides) Note: None is the factory default setting. Quality menu Menu item Description Print Resolution 300 dpi 600 dpi 1200 dpi 1200 IQ 2400 IQ Specifies the printed output resolution Toner Darkness 1–10 Lightens or darkens the printed output Note: 600 dpi is the factory default setting. Notes: • 8 is the factory default setting. • Selecting a smaller number can help conserve toner.
PostScript menu Menu item Description Print PS Error On Off Prints a page containing the PostScript error Font Priority Resident Flash/Disk Establishes the font search order Note: Off is the factory default setting. Notes: • Resident is the factory default setting. • A formatted flash memory option card must be installed in the printer and operating properly for this menu item to be available. • The flash memory option cannot be Read/Write, Write, or password-protected.
Menu item Description PCL Emulation Settings Pitch 0.08–100 Specifies the font pitch for scalable monospaced fonts Notes: • • • • 10 is the factory default setting. Pitch refers to the number of fixed-space characters per inch (cpi). Pitch can be increased or decreased in 0.01-cpi increments. For nonscalable monospaced fonts, the pitch appears on the display but cannot be changed.
Menu item Description Tray Renumber Assign MP Feeder Off None 0–199 Assign Tray Off None 0–199 Assign Manual Paper Off None 0–199 Assign Man Env Off None 0–199 Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Tray Renumber View Factory Def None Displays the factory default setting assigned to each tray, drawer, or feeder Tray Renumber Restore Defaults Yes No Returns all tray, drawer, and feeder assignments to th
Additional printer setup Installing internal options Accessing the system board to install internal options CAUTION—SHOCK HAZARD: When accessing the system board, turn the printer off, and then unplug the power cord from the wall outlet before continuing. If you have other devices attached to the printer, then turn them off as well and unplug any cables going to the printer. 1 As you face the printer, the system board door is on the right side. Open the system board door.
Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer. Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
6 Push the memory card into the connector until the latches snap into place. It may require some force to fully seat the card. 7 Ensure that each latch fits over the notch on each end of the card. 8 Close the system board door. 9 Turn the printer back on. 10 In Windows Vista®: a Click Control Panel. b Click Hardware and Sound. c Click Printers. Additional printer setup 35 Downloaded from ManualsPrinter.
In Windows® XP and 2000: a Click Start Control Panel. b Double-click Printers and Other Hardware. c Double-click Printers and Faxes. 11 Right-click the Dell 2230d Laser Printer icon. 12 Click Properties. 13 Click Install Options. Note: Memory cards designed for other printers may not work with your printer. 14 Click Ask Printer. 15 Click OK. 16 Click OK, and then close the Printers folder. Installing hardware options Installing a 250- or 550-sheet drawer An optional drawer attaches under the printer.
5 Insert the tray into the support unit. 6 Place the drawer in the location chosen for the printer. 7 Align the holes in the printer with the positioning posts on the drawer, and lower the printer into place. 8 Turn the printer back on. 9 In Windows Vista®: a Click Control Panel. b Click Hardware and Sound. c Click Printers. In Windows® XP and 2000: a Click Start Control Panel. b Double-click Printers and Other Hardware. c Double-click Printers and Faxes.
Printing the printer settings configuration sheet The printer settings configuration sheet shows the current configuration settings. It also provides instructions on how to navigate through the configuration menus to select and save new settings. To print the printer settings configuration sheet: 1 Turn the printer off. 2 Open the front door. 3 Press and hold as you turn the printer on. All the lights cycle. 4 Release . 5 Close the front door. The light sequence representing the home menu appears.
Interpreting the printer control panel lights Understanding the printer control panel light sequences Understanding the primary light sequences Printer control panel Lights and buttons 1 2 3 4 5 6 7 Error Jam Load paper Toner Ready Continue Stop The printer control panel features six lights and two buttons. The lights can be on, off, blinking, or blinking slowly. Light sequence What you can do Turn the printer off and then on again. If the lights are still blinking, contact Dell at support.dell.com.
Light sequence What you can do Replace the photoconductor kit. For more information, see “Replacing the photoconductor kit” on page 91. Replace PC Kit - Blinking - Blinking - On Send a job to print. Ready - On (green) Send a job to print. Power Saver - On (yellow) Interpreting the printer control panel lights 40 Downloaded from ManualsPrinter.
Light sequence What you can do Use Hex Trace to troubleshoot printing problems. Hex Trace Ready - Slowly Blinking Wait or press . Busy - Blinking Wait until the printer returns to the Ready state. Flushing Buffer - Blinking - Blinking Interpreting the printer control panel lights 41 Downloaded from ManualsPrinter.
Light sequence What you can do Wait for the light sequence to clear. Waiting - On - On Wait for the light sequence to clear. Canceling job - On - On - On - On - On - On Press and release . To avoid this light sequence in the future, ensure that you use a valid code when programming the printer. Invalid Engine Code - On - On Interpreting the printer control panel lights 42 Downloaded from ManualsPrinter.
Light sequence What you can do Press and release either or to return to the Ready state. l Not ready - On Replace the toner cartridge with one suitable for your region. For more information, see “Replacing the toner cartridge” on page 89. Cartridge region mismatch - On - On Close the front door. Front door is open - On Interpreting the printer control panel lights 43 Downloaded from ManualsPrinter.
Light sequence What you can do Load paper in Tray 1 or Tray 2. No paper in Tray 1 or Tray 2 - On - On Load paper in the manual feeder. No paper in manual feeder - On Remove printed pages from the standard exit bin, and then press and release to clear the light sequence and continue printing. Remove paper from the standard exit bin - Blinking Interpreting the printer control panel lights 44 Downloaded from ManualsPrinter.
Light sequence What you can do • Press and release to clear the light sequence and continue processing the print job. • With the printer turned off, remove the toner cartridge and shake it to extend its life. • Replace the toner cartridge, and then turn the printer on. For more information, see “Replacing the toner cartridge” on page 89. Cartridge is low - On - On • Press and release to clear the light sequence and continue processing the print job. • Replace the photoconductor kit.
Light sequence What you can do Press twice quickly to see the secondary paper jam code. For more information, see “Understanding the secondary paper jam light sequences” on page 50. Paper jam - On - On Understanding the secondary error light sequences When the and lights are on simultaneously, press twice quickly to see the secondary error code. Printer control panel Lights and buttons 1 2 3 4 5 6 7 Interpreting the printer control panel lights 46 Downloaded from ManualsPrinter.
Light sequences What you can do • Simplify the page by reducing the amount of text, graphics, fonts, or macros. • Set Page Protect to On. • Print the page that may not have printed. For more information, see “Print Recovery” on page 26. • Install additional printer memory. For more information, see “Installing a memory card” on page 34. Complex page, some data may not have printed - On - On - On • Press to collate the remaining pages of the job. • Press to cancel the print job.
Light sequences What you can do Press to clear the code. The printer discards any print jobs previously sent. Host interface disabled - On - Blinking - Blinking - On • Press to clear the message and continue the print job. • Press and release to cancel the print job. • Press and hold to reset the printer. • To avoid this error in the future, simplify the print job.
Light sequences What you can do Download valid engine code to the internal print server. Invalid engine code - On - On - On Replace the toner cartridge with one that is suitable for your region. For more information, see “Replacing the toner cartridge” on page 89. Cartridge region mismatch - On - Blinking - On Replace the toner cartridge. For more information, see “Replacing the toner cartridge” on page 89.
Light sequences What you can do Replace the toner cartridge. For more information, see “Replacing the toner cartridge” on page 89. Replace missing or defective cartridge - On - Blinking - On Remove the toner cartridge and replace it with a supported toner cartridge. For more information, see “Replacing the toner cartridge” on page 89. Cartridge part number not supported by device - On - On - On Understanding the secondary paper jam light sequences When the and lights are on, a paper jam has occurred.
Secondary paper jam sequences on the printer control panel Light sequence What you can do to access the jam Try one or more of the following: • Remove Tray 1. • Remove the photoconductor kit and toner cartridge unit. 200.yy Paper jam - On - On - On Remove the photoconductor kit and toner cartridge unit. 201.yy Paper jam - On - On - On Open the front door, and then open the rear door. 202.yy Paper jam - On - On - On Interpreting the printer control panel lights 51 Downloaded from ManualsPrinter.
Light sequence What you can do to access the jam Open the front door, and then open the rear door. 231.yy Paper jam - On - Blinking - On Try one or more of the following: • Remove Tray 1. • Open the front door, and then open the rear door. 233.yy Paper jam - On - Blinking - Blinking - On Try one or more of the following: • Remove Tray 1. • Open the front door, and then open the rear door. 234.
Light sequence What you can do to access the jam Try one or more of the following: • Clear the jam at the standard exit bin. • Load paper supported by the duplex function. For more information, see “Paper sizes supported by the printer” on page 68. 235.yy Paper jam - On - Blinking - Blinking - On Try one or more of the following: • Remove Tray 1. • Remove the photoconductor kit and toner cartridge unit. • Remove Tray 2. 24x.
Light sequence What you can do to access the jam Clear the paper jam from the manual feeder. 251.yy Paper jam - On - On - On - On Note: For more information, see “Clearing jams” on page 97. Interpreting the printer control panel lights 54 Downloaded from ManualsPrinter.
Loading paper and specialty media This section explains how to load the 250- and 550-sheet trays, and the manual feeder. It also includes information about setting the paper size and paper type. Setting the paper size and paper type Ensure that the settings for the trays reflect the size and type of paper loaded in the trays. The factory default paper type setting is plain paper, so the paper type setting must be set manually for all trays that do not contain plain paper.
Proper paper loading prevents jams and facilitates trouble-free printing. 1 Pull the tray completely out. Do not remove trays while a job prints or when the Busy light sequence appears on the printer control panel. Doing so may cause a jam. Busy - Blinking 2 Squeeze the width guide tabs, and then slide them to the sides of the tray. The width guides move in unison. 3 Squeeze the length guide tabs together, and then slide the length guide to the correct position for the paper size being loaded.
If you are loading a longer size of paper like A4 or legal, squeeze the length guide tabs and slide the length guide backwards to the position for the length of paper you are loading. The tray extends backwards. If you are loading A6-size paper: a Squeeze the length guide tabs together as shown, and slide the length guide toward the center of the tray to the A6 size position. b Raise the A6 length guide. Note: The standard tray accommodates only 150 sheets of A6-size paper.
1 Maximum fill line Note: When loading letterhead, place the top edge of the sheet toward the front of the tray. Load the letterhead with the design placed facedown. 6 Squeeze the width guide tabs on the right guide, and slide the width guides to lightly touch the side of the stack. Loading paper and specialty media 58 Downloaded from ManualsPrinter.
7 Insert the tray. 8 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting. For more information, see “Setting the paper size and paper type” on page 55. Note: The difference between the standard 250-sheet tray and the optional 250- and 550-sheet trays is that the standard tray accommodates up to 150 sheets of A6-size paper, so the width guides slide farther to the center of the tray.
3 Insert the tray. Using the manual feeder The manual feeder is located inside the manual feeder door of the printer and can feed only one sheet of paper at a time. You can use the manual feeder to quickly print on paper types or sizes that are not currently loaded in the tray. 1 Open the manual feeder door. Loading paper and specialty media 60 Downloaded from ManualsPrinter.
2 When the light is lit, load the paper faceup into the center of the manual feeder. Notes: • Load letterhead faceup, with the top of the sheet entering first. • Load envelopes with the flap side down and with the stamp area as shown. 3 Feed paper into the manual feeder only to the point where its leading edge can contact the paper guides. 4 Adjust the paper guides to the paper width. Warning—Potential Damage: Do not force the paper into the feeder. Forcing the paper causes jams.
To open the paper stop, pull it so it flips forward. Notes: • Do not leave the paper stop in the open position if you are printing on transparencies. Doing so may cause creases in the transparencies. • When moving the printer to another location, make sure the paper stop is closed. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray.
To unlink trays from a locally connected printer, do one of the following: • On a Windows computer, access the Paper menu through the Local Printer Settings Utility. Then, change the Paper Type and Paper Size settings of the tray so that they do not match the settings of any other tray. • On a Macintosh computer, access the Paper menu through the Printer Settings. Then, change the Paper Type and Paper Size settings of the tray so that they do not match the settings of any other tray.
Paper and specialty media guide Paper guidelines Paper capacities The capacities of the trays and the manual feeder are based on 75 g/m2 (20 lb) paper. Load up to Notes Tray 1 250 sheets of paper 150 sheets of A6-size paper 50 paper labels 50 transparencies Vinyl, pharmacy, or dual-sided labels are not supported. Use paper labels only. Single-sided paper labels designed for laser printers are supported for occasional use.
Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause feeding problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly.
Selecting paper Using appropriate paper prevents jams and helps ensure trouble-free printing. To help avoid jams and poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended print side of the paper. This information is usually indicated on the paper package. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%. • Store paper in cartons when possible, on a pallet or shelf, rather than on the floor. • Store individual packages on a flat surface.
Paper sizes supported by the printer Paper size Dimensions A4 210 x 297 mm (8.3 x 11.7 in.) A5 148 x 210 mm (5.8 x 8.3 in.) A61 105 x 148 mm (4.1 x 5.8 in.) Executive 184 x 267 mm (7.3 x 10.5 in.) Folio 216 x 330 mm (8.5 x 13 in.) JIS B5 182 x 257 mm (7.2 x 10.1 in.) Legal 216 x 356 mm (8.5 x 14 in.) Letter 216 x 279 mm (8.5 x 11 in.) Oficio (Mexico)2 216 x 340 mm (8.5 x 13.4 in.) Statement 140 x 216 mm (5.5 x 8.5 in.) X Universal3 76.2 x 127 mm (3 x 5 in.) up to 216 x 356 mm (8.
Paper size Dimensions Standard 250-sheet tray Optional 250or 550-sheet tray 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) X X X Other Envelope 229 x 356 mm (9 x 14 in.) X X X 1 Manual feeder Duplex path A6 is supported only for grain long papers. 2 This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application. 3If a paper size you want to use is not listed, configure a Universal paper size.
Setting up for local printing Windows® Some Windows operating systems may already include a printer driver that is compatible with the printer. Note: Installing custom drivers do not replace the system driver. A separate printer object is created and appears in the Printers folder.
c Double-click Printers and Faxes. In Windows XP (Classic Start menu): Click Start Settings Printers and Faxes. In Windows Vista (Classic Start menu) and all other Windows versions: Click Start Settings Printers. 3 Double-click Add Printer. The Add Printer Wizard opens. 4 Click Next. 5 Select Local printer attached to this computer, and then click Next. You are prompted to attach the printer to the computer. 6 Select the port you want your printer to use, and then click Next. 7 Select Have Disk.
Macintosh® Macintosh OS 9 or later is required for USB printing. In order to print to a USB printer, create a Desktop Printer icon (Mac OS 9), or add the printer in Print Center or Printer Setup Utility (Mac OS X). Mac OS X: Adding the Printer in Print Center or Printer Setup Utility 1 Install support for the printer on the computer. a Insert the Drivers and Utilities CD. b Double-click the installer package for the printer. c Continue past the Welcome screen and the Read me.
5 Select the printer, and then click OK. The printer appears in the Printer (USB) window. 6 In the PostScript Printer Description (PPD) File section, click Auto Setup. Ensure that the printer PPD matches the printer model. 7 Click Create. 8 Click Save. 9 Enter a name for the printer, and then click OK. The printer is saved as a Desktop Printer. Linux® Local printing is supported on many Linux platforms, such as Red Hat, SUSE, DebianTM GNU/Linux, Ubuntu, Red Flag Linux, and Linspire.
Software Overview Use the Drivers and Utilities CD that came with your printer to install a combination of software applications, depending on your operating system. Note: If you purchased your printer and computer separately, you must use the Drivers and Utilities CD to install these software applications. Note: These software applications are not available with Macintosh®.
• PostScript • Parallel • USB Paper • • • • • • • Paper Source Paper Size Paper Type Custom Types Substitute Size Paper Texture Paper Weight PCL Emulation • • • • • A4 Width Orientation Finishing • • • • • • • • • • Quality • • • • Duplex Binding Copies Blank Pages Collation Print Resolution Small Font Enhancer Toner Darkness Picture Grade Separator Sheets Separator Source Multipage (pages/side) Multipage Ordering Orientation Multipage Border PostScript Parallel • Print PS Error • Font Priori
• Font references • Form associations Dell Printer Alert Utility Note: This application is not available with Windows 2000. The Dell Printer Alert Utility informs you when there are errors requiring your intervention on your printer. When there is an error, a bubble appears telling you what the error is, and points you to the appropriate recovery information.
3 From the Add Printer dialog box, choose one of the following: • If you are using a USB connection, make sure the USB cable is connected to the computer and printer, and then do the following: a Click Add a local printer. b From the Use an existing port: drop-down menu, select Virtual printer port for USB, and then click Next. 4 Click Have disk. The Install From Disk dialog box opens. 5 Click Browse, and then navigate to the XPS driver files on your computer: a Click Computer, and then double-click (C:).
Click Start Programs or All Programs Dell Printers Dell 2230d Laser Printer. 2 Click Dell Printer Supplies Reorder Application. The Order Supplies dialog box opens. 3 If Multiple Printers Found launches, select the printer you are ordering the supplies for. 4 Follow the instructions on the screen. • If ordering from the Web, click the link under the Order Online heading. • If ordering by phone, call the number that appears under the Order by Phone heading.
Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see “Avoiding jams” on page 97 and “Storing paper” on page 67. Printing a document 1 Load paper into a tray or feeder. 2 From the Paper menu, set the Paper Type and Paper Size based on the paper that is loaded. 3 Do one of the following: For Windows users a b c d e f With a document open, click File Print.
b Customize the settings as needed in the Print dialog: 1 With a document open, choose File > Print. 2 Select a Paper Source option, and then choose the tray loaded with the appropriate paper. 3 Click Print. Printing on both sides of the paper If you want to print two-sided pages for every print job, or for most print jobs, then select Duplex in the Finishing menu.
Printing specialty documents Tips on using letterhead Page orientation is important when printing on letterhead. Use the following table to determine which direction to load the letterhead: Source or process • Standard 250-sheet tray • Optional 250-sheet tray • Optional 550-sheet tray Print side and paper orientation Printed letterhead design is placed facedown. The top edge of the sheet with the logo is placed at the front of the tray.
Source or process Print side and paper orientation Manual feeder (duplex printing) Preprinted letterhead design is placed facedown. The top edge of the sheet with the logo should enter the manual feeder last. Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Tips on using transparencies Print samples on the transparencies being considered for use before buying large quantities.
– Have any exposed adhesive when the flap is in the sealed or closed position – Have bent corners – Have rough, cockle, or laid finishes • Adjust the width guides to fit the width of the envelopes. Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes. Tips on using labels Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets. Vinyl, pharmacy, and dual-sided labels are not supported.
Printing a booklet 1 Click the Page Layout tab. 2 Click More Page Layout Options. 3 Click Booklet. 4 Click OK. Notes: • The booklet feature automatically enables 2-sided printing with short-edge control, so any 2-sided printing options must be set before selecting the booklet function. After Booklet is selected, the 2-sided printing options remain at the last setting used. • Booklet options are unavailable if the duplex unit is installed on the printer but not added to the Installed Options.
- On - On - On - On 5 Press and release until you see the light sequence for print quality test pages, as indicated on the printer settings configuration page. 6 Press and hold until all the lights cycle. After a few minutes, the print quality test pages print.
From the Windows taskbar: When you send a job to print, a small printer icon appears in the right corner of the taskbar. 1 Double-click the printer icon. A list of print jobs appears in the printer window. 2 Select a job to cancel. 3 From the keyboard, press Delete. For Macintosh users In Mac OS X version 10.5: 1 From the Apple menu, choose System Preferences.. 2 Click Print & Fax, and then double-click the printer you are printing to. 3 From the printer window, select the job to cancel.
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Ordering supplies Printer attached locally to a computer 1 In Windows Vista® (default Start menu): a Click Programs. b Click Dell Printers. c Click Dell 2230d Laser Printer. In Windows® XP and 2000: Click Start Programs or All Programs Dell Printers Dell 2230d Laser Printer. 2 Click Dell Printer Supplies Reorder Application. The Order Supplies window opens.
• • • • High humidity above 80% Salty air Corrosive gases Heavy dust Conserving supplies Conserving supplies using the printer menus There are some settings you can change in the printer menus that will help you conserve toner and paper. If the printer is connected to the computer by a USB or parallel cable, open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. One of these utilities installs with the printer software.
3 Reinsert the cartridge, and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge. Replacing supplies Replacing the toner cartridge Light sequence Toner is low - On - On When the “Toner is low” light sequence appears or when you experience faded print, remove the toner cartridge. Firmly shake it side-to-side and front-to-back several times to redistribute the toner, and then reinsert it and continue printing.
2 Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle. 3 Unpack the new toner cartridge. Warning—Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to direct light for an extended period of time. Extended light exposure can cause print quality problems. 4 Shake the cartridge in all directions to distribute the toner.
Replacing the photoconductor kit The printer notifies you when the photoconductor kit reaches a page maximum. The printer does this by displaying the “Photoconductor life warning” light sequence or the “Replace photoconductor” light sequence. Light sequences Photoconductor life warning - Blinking - On Replace photoconductor - Blinking - Blinking - On When you first receive either light sequence, you should immediately order a new photoconductor kit.
To replace the photoconductor kit: 1 Open the front door by pressing the button on the left side of the printer and lowering the front door. 2 Pull the photoconductor kit and toner cartridge together as a unit out of the printer by pulling on the toner cartridge handle. Note: The photoconductor kit and toner cartridge form a unit. Place the unit on a flat, clean surface. 3 Press the button on the base of the photoconductor kit. Pull the toner cartridge up and out using the handle.
5 Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks. Push the toner cartridge in until it clicks into place. 6 Install the unit into the printer by aligning the arrows on the guides of the unit with the arrows in the printer. Push the unit as far as it will go. 7 After you replace the photoconductor kit, reset the photoconductor counter. To reset the counter, see the instruction sheet that came with the new photoconductor kit.
Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: Follow these guidelines to avoid personal injury or printer damage: • Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. • Disconnect all cords and cables from the printer before moving it. • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time.
Setting the printer up in a new location When the printer is set up, allow clearance around it as shown. 1 300 mm (12.0 in.) 2 300 mm (12.0 in.) 3 200 mm (8.0 in.) 4 12.7 mm (0.5 in.) 5 300 mm (12.0 in.) Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer 95 Downloaded from ManualsPrinter.
Administrative support Adjusting Power Saver Increase or decrease the number of minutes before the printer enters Power Saver mode. If your printer is connected to a computer by a USB or parallel cable, use the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. 1 Click Setup. 2 Ensure that the Power Saver check box is selected. 3 Clicking the small arrow buttons, increase or decrease the number of minutes before the printer enters Power Saver mode.
Clearing jams Avoiding jams The following hints can help you avoid jams: • Use only recommended paper or specialty media. For more information, see “Paper and specialty media guide” on page 64. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. • Do not load wrinkled, creased, damp, or curled paper. • Flex, fan, and straighten paper before loading it. • • • • Do not use paper that has been cut or trimmed by hand.
Accessing jam areas Open doors and remove trays to access jam areas. The following illustration shows possible jam areas: Access point Description 1 Push button to open the front door. Inside this door is the unit housing the toner cartridge and photoconductor kit.
Try one of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge unit. 201.yy Paper jam - On - On - On Open the front door, and then remove the photoconductor kit and toner cartridge unit. 202.yy Paper jam - On - On - On Open the front door, and then open the rear door. 231.yy Paper jam Clearing jams 99 Downloaded from ManualsPrinter.
- On - Blinking - On Open the front door, and then open the rear door. 233.yy Paper jam - On - Blinking - Blinking - On Try one of the following: • Remove Tray 1. • Open the front door, and then open the rear door. 234.yy Paper jam - On - Blinking - On Try one of the following: • Open the front door, and then open the rear door. • Remove Tray 1. Clearing jams 100 Downloaded from ManualsPrinter.
235.yy Paper jam - On - Blinking - Blinking - On Remove the jam from the standard exit bin. 24x.yy Paper jam - On - On - On - On Try one of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge unit. • Remove Tray 2. Clearing jams 101 Downloaded from ManualsPrinter.
251.yy Paper jam - On - On - On - On Remove the jam from the manual feeder. Clearing jams behind the photoconductor kit and toner cartridge 1 Push the release button, and then lower the front door. Clearing jams 102 Downloaded from ManualsPrinter.
2 Lift and pull the unit containing the photoconductor kit and the toner cartridge out of the printer. Set the unit aside on a flat, clean surface. Warning—Potential Damage: Do not touch the photoconductor on the underside of the photoconductor kit. Use the cartridge handle whenever you are holding the cartridge. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 3 Remove the jammed paper.
Clearing jams from the standard exit bin A paper size that is not supported for duplex printing can jam the standard exit bin. To remove the jam, gently pull the sheet straight out of the standard exit bin. Clearing jams from Tray 1 To see whether paper is jammed in or behind Tray 1, the standard tray: 1 Remove Tray 1. Clearing jams 104 Downloaded from ManualsPrinter.
2 Remove the jammed paper. 3 If necessary, depress the lever to free the paper and remove the jam. 4 Insert the tray. 5 Press to continue printing. Clearing jams 105 Downloaded from ManualsPrinter.
Clearing jams from Tray 2 To see whether paper is jammed in or behind Tray 2: 1 Remove Tray 2. 2 Remove the jammed paper. Clearing jams 106 Downloaded from ManualsPrinter.
3 Insert the tray. 4 Press to continue printing. Clearing jams in the manual feeder Paper jammed in the manual feeder can usually be grasped and pulled straight out. If the jam cannot be removed this way, check for jammed paper behind the photoconductor kit and toner cartridge unit. For more information, see “Clearing jams behind the photoconductor kit and toner cartridge” on page 102. Clearing jams 107 Downloaded from ManualsPrinter.
Clearing jams behind the rear door If the paper is exiting the printer, pull the paper out. If the paper is not exiting the printer: 1 Push the release button, and then lower the front door. 2 Pull open the rear door. The paper may be jammed with one end caught in the standard exit bin. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. Clearing jams 108 Downloaded from ManualsPrinter.
3 Remove the jammed paper. 4 Close both the front and rear doors. 5 Press to continue printing. Clearing jams 109 Downloaded from ManualsPrinter.
Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, ensure the following: • • • • • • • • • The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The Ground Fault Circuit Interrupter (GFCI) has not tripped. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Multiple-language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Select Print as image. 4 Click OK. Job takes longer than expected to print The job is too complex. Reduce the complexity of your print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.
Make sure the printer is not in Hex Trace mode. If the “Hex Trace mode” light sequence appears, you must exit Hex Trace mode before you can print your job. To exit Hex Trace mode, turn the printer off and back on. Tray linking does not work Make sure to do all of the following: • Load both Tray 1 and Tray 2 with the same paper size and type. • From Print Properties or the print dialog, change the Paper source to Automatically select.
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off. 2 Unplug the printer. 3 Check the connection between the option and the printer. MAKE SURE THE OPTION IS INSTALLED Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it. MAKE SURE THE OPTION IS SELECTED From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the Chooser.
FLEX, FAN, AND STRAIGHTEN THE PAPER BEFORE LOADING IT IN THE TRAY ENSURE THAT THERE IS NOT TOO MUCH PAPER IN THE TRAY The stack of paper you load must not exceed the maximum stack height indicated in the tray. CHECK THE GUIDES Move the guides in the tray to the correct positions for the paper size loaded. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it.
4 Close the front door. The light sequence that represents the Home menu appears. - On - On - On - On 5 Press and release until you see the light sequence for print quality test pages, as indicated on the printer settings configuration sheet. 6 Press and hold until all lights cycle. After a few minutes, the print quality test pages print.
Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program. Clipped images Try one or more of the following: CHECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. CHECK THE PAPER SIZE SETTING Ensure that the Paper Size setting matches the paper loaded in the tray.
THE PHOTOCONDUCTOR KIT MAY BE DEFECTIVE Replace the photoconductor kit. For more information, see “Replacing the photoconductor kit” on page 91. CHECK THE PAPER SIZE AND PAPER TYPE SETTINGS If the printer is connected to a computer by a USB or parallel cable, open the Local Printer Settings Utility for Windows or Printer Settings for Macintosh. From the Paper menu, change the paper size and paper type settings to match the paper loaded in the tray.
Print is too dark Try one or more of the following: CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high. • From Print Properties, change these settings. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package.
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • From Print Properties, change these settings. Note: This solution applies to Windows users only. • From the Quality menu, change these settings. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it.
Toner rubs off Try one or more of the following: CHECK THE PAPER TYPE SETTING Ensure that the Paper Type setting matches the paper loaded in the tray. CHECK THE PAPER TEXTURE SETTING Ensure that the Paper Texture setting matches the paper loaded in the tray. Toner specks Try one or more of the following: THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. For more information, see “Replacing the toner cartridge” on page 89. THERE IS TONER IN THE PAPER PATH Contact Customer Support.
Streaked horizontal lines Try one or more of the following: THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCE From Print Properties, the print dialog, or the printer control panel, select another tray or feeder to feed the paper for the job. THE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. For more information, see “Replacing the toner cartridge” on page 89. ENSURE THAT THE PAPER PATH IS CLEAR Paper could be caught between the photoconductor kit and the fuser.
THE TONER CARTRIDGE IS DEFECTIVE Replace the toner cartridge. For more information, see “Replacing the toner cartridge” on page 89. ENSURE THAT THE PAPER PATH IS CLEAR Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area. Warning—Potential Damage: Do not touch the photoconductor on the underside of the photoconductor kit. Use the cartridge handle whenever you are holding the cartridge. CAUTION—HOT SURFACE: The inside of the printer might be hot.
THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one. For more information, see “Replacing the toner cartridge” on page 89. Troubleshooting 123 Downloaded from ManualsPrinter.
Appendix Dell Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware.
Warranty and Return Policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide. Appendix 125 Downloaded from ManualsPrinter.
Index Numerics Custom Types menu 20 J 202 paper jams, clearing behind the rear door 108 235 paper jams, clearing from standard exit bin 104 250-sheet drawer installing 36 251 paper jams, clearing from manual feeder 107 2-sided printing 80 550-sheet drawer installing 36 D jam light sequences 98 messages 98 jam recovery setting 80 jams accessing jam areas 98 avoiding 97 jams, clearing 200 102, 104 201 102, 104 233 106 behind photoconductor kit and toner cartridge unit 102 behind the rear door 108 from ma
M manual feeder loading 60 memory card installing 34 troubleshooting 113 menu settings page printing 84 menus Custom Types 20 Default Source 16 Finishing 27 General settings 24 Paper Loading 20 Paper Texture 18 Paper Weight 19 parallel 23 PCL Emul 30 PostScript 30 Quality 29 Setup 26 Size/Type 16 Universal Setup 21 USB 22 moving the printer 94 N N-up setting Finishing menu 32 O optional trays, loading 59 options 250-sheet drawer 36 550-sheet drawer 36 memory card 34 ordering supplies printer locally attac
option not working 112 printer problems, solving basic 110 printer settings configuration sheet printing 38 printer supplies reorder application 77 printing booklet 84 duplex (2-sided) 80 from Macintosh 79 from Windows 79 menu settings page 84 on both sides of the paper 80 print quality test pages 84, 114 printing status window 77 Q Quality menu 29 R recycled paper using 66 replacing photoconductor kit 91 toner cartridge 89 reprint page after paper jam 80 S safety information 9 separator sheet setting Fi
