User Manual

Service Description

Installation of a PowerConnect™ Switch

Service SKUs

Legend SKU # Description Provider

QMOUNT 989-6188 INSTL,PC SWITCH,BASIC,QLX QLX

UMOUNT 989-6197 INSTL,PC SWITCH,BASIC,UNY UNY

Service Overview

This service provides for the physical installation of a single PowerConnect Ethernet switch, including

installation into a Dell-supported rack if required, (the “Service” or “Services”) as set forth more specifically in

this Service Description. This Service includes connecting cables between the switch and attached servers and

clients, and testing for proper connectivity. This Service also consists of a demonstration on managed switches

only, of how to access web-interface to get to the features of the switch.

This Service will be provided during the hours of 8:00am to 6:00pm, Customer local time, Monday through

Friday, excluding holidays, unless other arrangements have been made through the Dell sales team and the

project manager.

Not Included With This Service

• De-installation or re-installation of product(s) or application(s).

• Configuration or management of the switch, except as stated in this Service Description.

• Routing of any cables external to the rack.

• Any activity not specifically set forth in this Service Description.

Customer’s Responsibilities

• Complete a backup of all existing data and programs on all affected systems prior to the delivery of

this Service. DELL WILL HAVE NO LIABILITY FOR LOSS OR RECOVERY OF DATA OR PROGRAMS

or loss of use of system(s) arising out of the services or support or any act or omission, including

negligence, by Dell or a third-party service provider.

• Arrange to have all attached components installed and available to connect to the switch, or purchase

installation services for the attached components.

• Ensure that any hardware and software that is to be installed is available and located at the installation site,

including the PowerConnect Ethernet switch, rack mounting hardware, and appropriate cables.

• Purchase or provide any additional network cabling installation services, if needed, to prepare for the switch

installation.

• For managed switches, provide a WinTel based system in order to set basic Internet Protocol (“IP”)

information.

• Dispose of packing material and other debris.

Key Service Steps

• Installation and Testing:

1. Switch Installation

a. Unpack and inspect all hardware prior to installation.

b. Verify that the Customer has correct power outlets and sufficient physical space for installation.

Installation of a PowerConnect Switch v1.4

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Service Description Installation of a PowerConnect™ Switch Service SKUs Legend SKU # Description Provider QMOUNT 989-6188 INSTL,PC SWITCH,BASIC,QLX QLX UMOUNT 989-6197 INSTL,PC SWITCH,BASIC,UNY UNY Service Overview This service provides for the physical installation of a single PowerConnect Ethernet switch, including installation into a Dell-supported rack if required, (the “Service” or “Services”) as set forth more specifically in this Service Description.
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c. 2. 3. 4. 5. For rack installation: i. Mount any necessary rack related hardware into the Dell supported rack. ii. Mount the device into the rack. iii. Install and route all power cables. d. For non-rack installation: i. Place the device in a Customer-approved area. ii. Connect power cables. e. For internal installation (PowerEdge™ blade server enclosure): i. Mount the device into the appropriate module bay. Power up the switch.
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provisions that may not by varied by agreement. IF DELL CANCELS THIS SERVICE PURSUANT TO THIS PARAGRAPH, CUSTOMER SHALL NOT BE ENTITLED TO ANY REFUND OF FEES PAID OR DUE TO DELL. Relocation. This Service will be delivered to the site(s) indicated on the Customer’s invoice. This Service is not available at all locations.