Dell™ 1350cnw Color Printer User's Guide www.dell.com | support.dell.
Dell™ 1130n Mono Laser Printer User’s Guide www.dell.com | support.dell.
Contents Before Beginning .......................................13 A Notes, Notices, and Cautions . . . . . . . . . 15 1 Dell™ 1350cnw Color Printer User's Guide 17 2 Finding Information 3 4 . . . . . . . . . . . . . . . . . 19 Product Features . . . . . . . . . . . . . . . . . . . 23 About the Printer . . . . . . . . . . . . . . . . . . . 25 Front View . . . . . . . . . . . . . . . . . . . . . . . . 25 Rear View . . . . . . . . . . . . . . . . . . . . . . . . 26 . . . . . . . . . . .
5 Connecting Your Printer . . . . . . . . . . . . . Connecting Printer to Computer or Network Direct Connection . . . . . . 34 . . . . . . . . . . . . . . . . . 34 Network Connection Turning On the Printer 6 . . . . . . . . . . . . . . . . 35 . . . . . . . . . . . . . . . . . . 36 Setting the IP Address . . . . . . . . . . . . . . Assigning an IP Address (for IPv4 mode) . . . . . . . . 39 39 . . . . . . . . . . . . . . . . . . . . 41 Verifying the IP Settings . . . . . . . . . . . . .
Inserting the Drivers and Utility CD . Direct Connection Setup . . . . . . . . . . 54 . . . . . . . . . . . . . . . . 55 For installing host-based printer driver . . . . . . 55 For installing XML Paper Specification (XPS) printer driver 55 Network Connection Setup . . . . . . . . . . . . . . . Network Printer Setup on a Local Network . . . . Network Printer Setup on a Remote Network Configuring Wireless Settings 58 58 . . . 63 . . . . . . . . . . . . .
10 Dell Printer Configuration Web Tool Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Dell Printer Configuration Web Tool . . . . . Setting Up the Dell Printer Configuration Web Tool Setting Up From Web Browser 111 . . 112 113 . . . . . . . . . . 115 . . . . . . . . . . . . . . . . . . 115 Top Frame . . . . . . . . . . . . . . . . . . . . . . 115 Left Frame . . . . . . . . . . . . . . . . . . . . . 117 Right Frame . . . . . . . . . . . . . . . . . . . . .
Envelopes Labels . . . . . . . . . . . . . . . . . . . . . . . . 160 . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Storing Print Media 162 . . . . . . . . . . . . . . . . . . . Identifying Print Media and Specifications . . . . . . 162 Supported Paper Sizes . . . . . . . . . . . . . . . 162 Supported Paper Types . . . . . . . . . . . . . . 164 Paper Type Specifications 12 Loading Print Media Capacity 164 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 165 . . . .
The Operator Panel . The Tool Box 14 Printing . . . . . . . . . . . . . . . . 184 . . . . . . . . . . . . . . . . . . . . 184 . . . . . . . . . . . . . . . . . . . . . . . . . Tips for Successful Printing . . . . . . . . . . . . . . . 187 187 . . . . . . . . . . . . 187 . . . . . . . . . . . . . . . 187 Sending a Job to Print . . . . . . . . . . . . . . . . . . 187 Canceling a Print Job . . . . . . . . . . . . . . . . . . 188 Tips on Storing Print Media Avoiding Paper Jams .
TCP/IP Settings . Printer Maintenance 200 . . . . . . . . . . . . . . . . . . 201 . . . . . . . . . . . . . . . . . . 201 . . . . . . . . . . . . . . . . . . . 203 . . . . . . . . . . . . . . . . . . . . . 203 System Settings Paper Density Adjust BTR . . . . . . . . . . . . . . . . . . Adjust Fuser 204 . . . . . . . . . . . . . . . . . . . . Color Registration Adjustment . . . . . . . . . . . 205 Adjust Altitude . . . . . . . . . . . . . . . . . . . 207 Reset Defaults . . . . . . . . .
Panel Language . . . . . . . . . . . . . . . . . . . . . Panel Lock Function . . . . . . . . . . . . . . . . . . . 234 234 Enabling the Panel Lock . . . . . . . . . . . . . . 234 Disabling the Panel Lock . . . . . . . . . . . . . . 235 . . . . . . . . . . . . . . . . . . . . 236 Resetting Defaults 17 Understanding Your Printer Software Windows® . . . . . . . . . . . . . . . . . . . . . . . . . . Printer Status Window Status Monitor Console 237 . . . . . . . . . . . . . . 237 . . . . . .
Power Supply . . . . . . . . . . . . . . . . . . . . . . 255 . . . . . . . . . . . . . . . . . . . . . . . 256 . . . . . . . . . . . . . . . . . . . . . . . . . 256 Dimensions Memory Page Description Language (PDL)/Emulation, Operating System, and Interface . . . . . . . . . . . . . . . . . . . . . . . . . 256 MIB Compatibility . . . . . . . . . . . . . . . . . . . . 256 . . . . . . . . . . . . . . . . . . . . . . . 257 . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing the Color Registration Chart . . . . . . . . 271 . . . . . . . . . . . . . . . . 272 . . . . . . . . . . . . . . . . . . . 273 Determining Values . Entering Values 22 Clearing Jams Avoiding Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Identifying the Location of Paper Jams . . . . . . . . . 277 277 278 Clearing Paper Jams From the Front of the Printer . . . 279 Clearing Paper Jams From the Back of the Printer . . . 280 . . . . . . .
Mottle Ghosting Fog . . . . . . . . . . . . . . . . . . . . . . 295 . . . . . . . . . . . . . . . . . . . . . . . . . 297 Bead-Carry-Out (BCO) Auger mark . . . . . . . . . . . . . . . 297 . . . . . . . . . . . . . . . . . . . . . 298 Wrinkled/Stained paper 300 . . . . . . . . . . . . Color registration is out of alignment . . . . . . . 301 . . . . . . . . . . . . . 302 . . . . . . . . . . . . . . . . . . . . . . . . . . 303 . . . . . . . . . . . . . . . . . . . . . . . . . . .
12 Contents
Before Beginning 13
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your printer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2010 Dell Inc. All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. September 2010 Rev.
1 Dell™ 1350cnw Color Printer User's Guide Click the links to the left for information on the features, options, and operation of your printer. For information on other documentation included with your printer, see "Finding Information" on page 19. To order replacement toner cartridges or supplies from Dell: 1 Double-click the icon on your desktop. If you cannot find the icon on your desktop, follow the procedure below.
18 Dell™ 1350cnw Color Printer User's Guide
2 Finding Information NOTE: The USB cable and the Ethernet cable are not shipped with your printer. What are you looking for? Find it here • Drivers for my printer Drivers and Utilities CD • My User's Guide The Drivers and Utilities CD contains setup video, documentation, and drivers for your printer. You can use the CD to install/re-install drivers or access your setup video and documentation.
What are you looking for? Find it here • Safety information Product Information Guide • Warranty information CAUTION: Read and follow all safety instructions in your Product Information Guide prior to setting up and operating your printer.
What are you looking for? Express Service Code and Service Tag Find it here Service Tag xxxxxxx Express Service Code 000 000 000 00 The Express Service Code and Service Tag are located inside the side door of your printer. • Latest drivers for my printer Go to support.dell.com • Answers to technical service support.dell.
22 Finding Information
3 Product Features This chapter describes the product features and indicates their links. 2-Sided (Manual Duplex Print) Priority Sheet Inserter (PSI) Manual Duplex Print is to print two or more pages on the front and back side of a single sheet of paper manually. This feature allows you to reduce the paper consumption. For more information, see "Manual Duplex Printing (Windows Printer Driver Only)" on page 179.
24 Printing through Wireless Connection (Wireless Print) Multiple Up in the Layout tab (N-up Print) The Wireless LAN feature on your printer allows you to install the printer at any location, and enables printing without a wired connection to your computer. For more information, see "Configuring Wireless Settings" on page 69. N-up Print enables you to print multiple pages on a single sheet of paper. This feature allows you to reduce the paper consumption.
4 About the Printer This chapter provides an overview of your Dell™ 1350cnw Color Printer.
Rear View 1 2 11 10 9 8 7 3 4 5 6 1 Wall Jack Connector 2 Rear Cover Release Handle 3 USB Port 4 Ethernet Port 5 Security Slot 6 Rear Cover 7 Transfer Roller 8 Paper Chute 9 Paper Feed Roller 10 Transfer Belt 11 Fuser Release Lever Space Requirements Place the printer at a location such that there is adequate space for using the printer feeder and covers.
69 mm /2.7 inches 225 mm/ 8.9 inches 100 mm/3.9 inches 394 mm/15.5 inches 307 mm/12.1 inches 295.5 mm/ 11.6 inches 300 mm/11.8 inches 329.5 mm/13 inches To avoid irregular screen image or malfunctioning of your printer, avoid placing the printer in direct sunlight with the front cover opened. Operator Panel For more information on the operator panel, see "Operator Panel" on page 183.
Securing the Printer To protect your printer from theft, you can use the optional Kensington lock. Attach the Kensington lock to the security slot on your printer. Security slot For details, see the operating instructions supplied with the Kensington lock. Ordering Supplies You can order consumables from Dell on the Internet when using a networked printer.
The Service Tag is located inside the toner access cover of your printer. Dell supplies web site appears. Service Tag xxxxxxx Express Service Code 000 000 000 00 If you order by phone, call the number that appears in the Order by Phone section.
30 About the Printer
Setting Up Printer (Printer Setup) 31
32
5 Connecting Your Printer Your Dell™ 1350cnw Color Printer interconnection cable must meet the following requirements: Connection type Connection specifications USB USB 2.0 compatible Wireless IEEE 802.11b/802.11g/802.
Connecting Printer to Computer or Network Direct Connection A local printer is a printer attached to your computer using the USB cable. If your printer is attached to a network instead of your computer, skip this section and go to "Network Connection" on page 35.
3 Connect the other end of the cable into a USB port of the computer. NOTICE: Do not connect the printer USB cable to the USB port available on the keyboard. Network Connection To connect the printer to a network: 1 Ensure that the printer, computer and any other connected devices have been turned off and all cables have been disconnected. 2 Connect the Ethernet cable. NOTE: Connect the Ethernet cable, only if you need to setup a wired connection.
To setup a wireless connection, see "Configuring Wireless Settings" on page 69. NOTE: When you use the USB connection and do not use the wireless connection, you need to disable the wireless LAN on the operator panel. For more information, see "Network" on page 216. Turning On the Printer CAUTION: Do not use extension cords or power strips. CAUTION: The printer should not be connected to a UPS system.
Connecting Your Printer 37
38 Connecting Your Printer
6 Setting the IP Address Assigning an IP Address (for IPv4 mode) NOTE: When you assign an IP address manually in IPv6 mode, use the Dell Printer Configuration Web Tool. To open the Dell Printer Configuration Web Tool, use the link local address. To check a link local address, see "Printing and Checking the Printer Settings Page" on page 42. An IP address is a unique number that consists of four sections that are delimited by a period and can include up to three digits in each section, for example, 111.
5 Press the button until TCP/IP appears, and then press the 6 Press the button until IPv4 appears, and then press the button. button. 7 Ensure that Get IP Address appears, and then press the 8 Ensure that Panel appears, and then press the 9 Press the button. button. button and ensure that Get IP Address appears. 10 Press the button until IP Address appears, and then press the button. The cursor is located at the first digit of the IP address. 11 Press the or 12 Press the button.
24 Turn off and turn on the printer. The Tool Box NOTE: NOTE: When you use IPv6 Mode for network printing, the Tool Box cannot be used to assign an IP address. 1 Click Start All Programs Dell Printers Dell 1350cnw Color Printer Tool Box. NOTE: The Select Printer dialog box opens in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1350cnw Color Printer listed in Printer Name, and then click OK. The Tool Box opens.
2 Look under the TCP/IP heading on the printer settings page to ensure that the IP address, subnet mask, and gateway are appropriate. To verify if the printer is active on the network, run the ping command in your computer: 1 Go to MS DOS Prompt. 2 Type cmd, and then press the OK. 3 On the black window that appears, type ping xx.xx.xx.xx (where xx.xx.xx.xx is the IP address of your printer). 4 Reply from the IP address denotes printer is active on the network.
3 Select Reports from the list at the left side of the page. The Reports page is displayed. 4 Click the Printer Settings button. The printer settings page is printed. If the IP address is 0.0.0.0 (the factory default) or 169.254.xx.xx, an IP address has not been assigned. To assign an IP address for your printer, see "Assigning an IP Address (for IPv4 mode)" on page 39.
44 Setting the IP Address
7 Loading Paper NOTE: To avoid paper jams, do not remove the priority sheet inserter while a printing is in progress. NOTE: Use only laser print media. Do not use ink jet paper in your printer. NOTE: For printing envelopes, see "Loading Print Media" on page 165. Loading Print Media in the Multipurpose Feeder (MPF) 1 Open the front cover by pulling out the instruction sheet. 2 Pull the priority sheet inserter (PSI) out. 3 Remove the instruction sheet attached to the PSI with adhesive tape.
NOTE: Before you use the PSI, ensure that you to read the instruction sheet. 4 Pull the length guide forward until it stops. 5 Pull the MPF extension forward until it stops. 6 Adjust the paper width guides to their maximum width.
7 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 8 Load print media on the MPF with the top edge first and with the recommended print side facing up. 9 Adjust the width guides until they rest lightly against the edges of the stack of print media.
10 Slide the length guide towards the printer until it touches the print media. NOTE: Depending on the size of print media, first slide the length guide backward until it stops, and then slide the MPF extension until it touches print media.
11 Insert the PSI into the printer and then align the PSI to the marking on the paper tray. 12 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the MPF, you must specify the paper size setting by using the printer driver.
Loading Print Media in the Priority Sheet Inserter (PSI) 1 Open the front cover. 2 Slide the PSI forward, and then align the PSI to the marking on the paper tray. 3 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface.
4 Load print media on the PSI with the top edge first and with the recommended print side facing up. 5 Adjust the width guides until they rest lightly against the edges of the stack of print media. 6 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the PSI, you must specify the paper size setting by using the printer driver.
52 Loading Paper
8 Installing Printer Drivers on Computers Running Windows Identifying Printer Driver Pre-install Status (For Network Connection Setup) Before installing the printer driver on your computer, print the printer settings page to check the IP address of your printer. The Operator Panel 1 Press the (Menu) button. 2 Ensure that Report/List appears, and then press the button. 3 Ensure that Printer Setting appears, and then press the button. The printer settings page is printed.
2 Select TCP/IP Settings from the list on the left side of the page. The TCP/IP Settings page appears. If the IP address shows 0.0.0.0 (the factory default) or 169.254.xx.xx, an IP address has not been assigned. To assign one for your printer, see "Assigning an IP Address (for IPv4 mode)" on page 39. Disabling the firewall before installing your printer NOTE: For Windows XP, Service Pack 2 or 3 must be installed.
Direct Connection Setup For installing host-based printer driver 1 Click Software Installation. 2 Select Personal Installation, and then click Next. 3 Follow the on-screen instructions to connect the computer and the printer with a USB cable, and then turn the printer on. The Plug and Play installation starts and the installation software proceeds to the next page automatically. NOTE: If the installation software does not automatically proceed to the next page, click Install.
8 Click OK. 9 Select your printer name and click Next. 10 To change the printer name, enter the printer name in the Printer name box. To use this printer as the default printer, select the check box displayed under the Printer name. Click Next. Installation starts. If the User Account Control dialog box appears, click Continue. NOTE: If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.
11 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this printer so that others on your network can find and use it. Click Next. 12 As the driver installation is completed, click Print a test page to print a test page. 13 Click Finish. Windows 7, Windows 7 64-bit Edition, or Windows Server 2008 R2 1 Extract the zip file you downloaded to your desired location. 2 Click Start Devices and Printers. 3 Click Add a printer.
Network Connection Setup Network Printer Setup on a Local Network For installing host-based printer driver 1 Click Software Installation. 2 Select Network Installation, and then click Next. 3 Select Local Installation, and then click Next. 4 Select the printer you want to install from the printer list, and then click Next. If the target printer is not displayed on the list, click Refresh to refresh the list or click Add Printer to add a printer to the list manually.
c If you want to set a printer as the default, select the Set this printer as default check box. 6 Select the software and documentation you want to install, and then click Next. You can specify folders in which to install the Dell software and documentation. To change the folders, click Browse. 7 Click Finish to exit the wizard when the Congratulations! screen appears. If necessary, click Print Test Page to print a test page.
To use this printer as the default printer, select the Set as the default printer check box. Installation starts. If the User Account Control dialog box appears, click Continue. NOTE: If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 12 As the driver installation is completed, click Print a test page to print a test page. 13 Click Finish.
Installation starts. 12 If you do not share your printer, select Do not share this printer. If you share your printer, select Share this printer so that others on your network can find and use it. Click Next. 13 As the driver installation is completed, click Print a test page to print a test page. 14 Click Finish. Windows Server 2008 R2 1 Extract the zip file you downloaded to your desired location. 2 Click Start Devices and Printers. 3 Click Add a printer.
13 Click Finish. Windows 7 or Windows 7 64-bit Edition 1 Extract the zip file you downloaded to your desired location. 2 Click Start Devices and Printers. 3 Click Add a printer. 4 Click Add a network, wireless or Bluetooth printer. 5 Select your printer or click The printer that I want isn't listed. When you select your printer, go to step 8. When you click The printer that I want isn't listed, go to step 6. 6 Select Add a printer using a TCP/IP address or host name, and then click Next.
Network Printer Setup on a Remote Network Before Installation Before you start remote installation, perform the following procedures. Allow Print Spooler to Accept Client Connections NOTE: This step is required for Windows XP 64-bit Edition, Windows Vista, Windows Vista 64-bit Edition, Windows Server 2003, Windows Server 2003 x64 Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows 7, and Windows 7 64-bit Edition.
Share the Firewall File and Printer NOTE: This step is required for Windows XP, Windows XP 64-bit Edition, Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64bit Edition, Windows Server 2008 R2, Windows 7, and Windows 7 64-bit Edition. For Windows XP: 1 Click start Control Panel. 2 Select Security Center. 3 Click Windows Firewall. 4 On the Exceptions tab, check the File and Printer Sharing check box, and then click OK. For Windows Vista: 1 Click Start Control Panel.
6 Check the File and Printer Sharing check box. Home/Work (Private) or Public check box is automatically selected according to your settings. If File and Printer Sharing Properties dialog box appears, click OK. 7 Click OK. Start Remote Registry NOTE: This step is required for Windows Vista, Windows Vista 64-bit Edition, Windows 7, and Windows 7 64-bit Edition. 1 Click Start Control Panel. 2 Select System and Maintenance (System and Security for Windows 7). 3 Click Administrative Tools.
For Windows Server 2008: 1 Click Start Control Panel. 2 Double-click User Accounts. 3 Click Turn User Account Control on or off. 4 Click Continue. 5 Clear the Use User Account Control (UAC) to help protect your computer check box. 6 Click OK. 7 Restart the computer. For Windows Server 2008 R2: 1 Click Start Control Panel. 2 Select User Accounts. 3 Click User Accounts. 4 Click Change User Account Control Settings. 5 Move the slider to the bottom, and then click OK. 6 Click Yes. 7 Restart the computer.
For Windows 7, and Windows 7 64-bit Edition, Windows Server 2008 R2 1 Click Start Control Panel Network and Internet Network and Sharing Center Change advanced sharing settings. 2 To allow your computer to be found on the network and to allow other computers on the network to share the files and folders on your computer, click Turn on network discovery. 3 Click Save changes. 4 If you see the User Account Control dialog box, click Yes.
8 Click Local Security Policy. 9 Click Local Policies Security Options. 10 Right-click Network access: Sharing and security model for local accounts and select Properties. 11 Ensure that Classic - local users authenticate as themselves is selected.
NOTE: If the printer to be installed is not listed in Select Printer, try the following steps: • Click Refresh to update the information. • Click Add Printer, and then enter a port name (any alphanumeric string of your choosing) and an existing IP address for the printer. 7 Select the required items on the Printer Configuration, and then click Install. NOTE: When you change installation folder, click Input, and then enter the path and click OK on Installation Folder dialog box.
Wizard Setup through USB connection Advanced Setup through Ethernet connection Operator Panel Dell Printer Configuration Web Tool WPS-PIN*1 WPS-PBC*2 *1 WPS-PIN (Wi-Fi® Protected Setup-Personal Identification Number) is a method to authenticate and register devices required for wireless configuration, by entering PIN assignments in the printer and computer. This setting, performed through access point, is available only when the access points of your wireless router supports WPS.
2 Click Guided Setup. 3 Select Wireless Connection, and then click Next. The setting method selection window appears. 4 Ensure that Wizard is selected, and then click Next. 5 Follow the instructions until Check Setup screen appears. 6 Confirm there are no errors displayed in the operator panel, and then click NO. If you see any errors, click YES and follow the instruction.
7 Click Start installation. 8 Select Local Installation, and then click Next. 9 Check if the printer to be installed is listed in the Select Printer screen, and then click Next. NOTE: If the printer to be installed is not listed in the Select Printer screen, try the following steps: • Click Refresh to update the information. • Click Add Printer, and then enter the details of the printer manually. 10 Select the required items on the Enter Printer Settings screen, and then click Next.
2 Click Guided Setup. 3 Select Wireless Connection, and then click Next. The setting method selection window appears. 4 Select Advanced. Select a connection method from the following • Ethernet Cable • WPS-PIN • WPS-PBC • Operator Panel • Dell Printer Configuration Web Tool Ethernet Cable 1 Select Ethernet Cable, and then click Next. 2 Follow the instructions, and then click Next. Advanced Configuration Tool screen appears.
• Click Refresh to update the information. • Click Enter IP Address, and then enter the IP address of your printer. 4 Enter SSID. 5 Select Type of wireless network. 6 Configure the security setting, and then click Next. IP Address Settings screen appears. 7 Select IP Mode depending on your network scheme. When IPv4 is selected: Configure the following: a Select Type.
NOTE: If you see any errors, click YES and follow the instruction. 13 Click Start Installation. 14 Select Local Installation, and then click Next. 15 Check if the printer to be installed is listed in the Select Printer screen, and then click Next. NOTE: If the printer to be installed is not listed in the Select Printer screen, try the following steps: • Click Refresh to update the information. • Click Add Printer, and then enter the details of the printer manually.
WPS-PIN NOTE: WPS-PIN (Wi-Fi Protected Setup-Personal Identification Number) is a method to authenticate and register devices required for wireless configuration, by entering PIN assignments to a printer and computer. This setting, performed through access point, is available only when the access points of your wireless router supports WPS. 1 Select WPS-PIN, and then click Next. 2 Follow the instructions until Check Setup screen appears.
7 Select the software to be installed, and then click Install. Congratulations! screen appears. 8 Click Finish to exit this tool. Wireless Configuration is complete. When the WPS-PIN operation is successful and the printer is rebooted, wireless LAN connection is completed.
5 Check if the printer to be installed is listed in the Select Printer screen, and then click Next. NOTE: If the printer to be installed is not listed in the Select Printer screen, try the following steps: • Click Refresh to update the information. • Click Add Printer, and then enter the details of the printer manually. 6 Configure the required items on the Enter Printer Settings screen, and then click Next. 7 Select the software to be installed, and then click Install. Congratulations! screen appears.
4 Select Local Installation, and then click Next. 5 Check if the printer to be installed is listed in the Select Printer screen, and then click Next. NOTE: If the printer to be installed is not listed in the Select Printer screen, try the following steps: • Click Refresh to update the information. • Click Add Printer, and then enter the details of the printer manually. 6 Configure the required items on the Enter Printer Settings screen, and then click Next.
NOTE: If you see any errors, click YES and follow the instruction. 4 Select Local Installation, and then click Next. 5 Check if the printer to be installed is listed in the Select Printer screen, and then click Next. NOTE: If the printer to be installed is not listed in the Select Printer screen, try the following steps: • Click Refresh to update the information. • Click Add Printer, and then enter the details of the printer manually.
Setting up a New Wireless Network Environment for Your Computer (When you need to setup your wireless connectivity with your computer) For DHCP network: 1 Setting up your computer for wireless connectivity: NOTE: You can also change the wireless settings using the wireless application that may be installed in your computer. For Windows XP and Windows Server 2003: a Select Network Connections from Control Panel. b Right-click Wireless Network Connection and select Properties.
i Click the Move up button to move the newly added SSID to the top of the list. j Click OK to close the Property dialog box. For Windows Vista: a Open Control Panel. b Select Network and Internet. c Select Network and Sharing Center. d Select Connect to a network. e Select dell_device from the network items listed in Connect to a network. f Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area.
f Click Close in the dialog box after confirming the connection is a success. For Windows Server 2008 R2 and Windows 7: a Open Control Panel. b Select Network and Internet. c Select Network and Sharing Center. d Select Connect to a network. e Select dell_device from the network items listed in the available network list, and click Connect. 2 Check the IP address assigned by AutoIP on the printer. (Menu) on the printer operator panel.
4 Enter the IP address in the address bar on your web browser. Dell Printer Configuration Web Tool page appears. 5 Create wireless setting of the printer on Dell Printer Configuration Web Tool. 6 Reboot the printer. 7 Restore the wireless settings on your computer.
NOTE: If the operating system on your computer provides a wireless configuration software, use it to change the wireless settings. Or you can change the wireless settings using the tool provided with the operating system. See the instructions below. For Windows XP and Windows Server 2003: a Open Control Panel. b Select Network Connections. c Right-click Wireless Network Connection and select Properties. d Select Wireless Network tab.
f Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area. g Click Close in the dialog box after confirming the connection is a success. For Windows Server 2008: a Open Control Panel. b Select Network and Sharing Center. c Select Connect to a network. d Select the network, and then click Connect. e Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area.
d Ensure that the check box for Use Windows to configure my wireless network settings is checked. NOTE: Be sure to write down the current wireless computer settings in step d and step f so that you can restore them later. e Click the Advanced button. f Select Computer to Computer (ad hoc) networks only and close the Advanced dialog box. g Click the Add button to display Wireless network properties. h On the Association tab, enter the following information and click OK.
e Select dell_device from the network items listed in Connect to a network. f Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area. g Click Close in the dialog box after confirming the connection is a success. For Windows Server 2008: a Open Control Panel. b Select Network and Sharing Center. c Select Connect to a network. d Select dell_device from the network items listed in Connect to a network.
3 Set the IP address on the printer. See "Assigning an IP Address (for IPv4 mode)" on page 39. 4 Enter the IP address in the address bar on your web browser. Dell Printer Configuration Web Tool page appears. 5 Change the wireless setting of the printer on Dell Printer Configuration Web Tool. 6 Reboot the printer.
7 Restore the wireless settings on your computer. NOTE: If the operating system on your computer provides a wireless configuration software, use it to change the wireless settings. Or you can change the wireless settings using the tool provided with the operating system. See the instructions below. For Windows XP and Windows Server 2003: a Select Network Connections from Control Panel. b Right-click Wireless Network Connection and select Properties. c Select Wireless Network tab.
f Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area. g Click Close in the dialog box after confirming the connection is a success. For Windows Server 2008: a Open Control Panel. b Select Network and Sharing Center. c Select Connect to a network. d Select the network, and then click Connect. e Select Connect Anyway in the warning dialog box indicating you are entering an unsecured area.
For Windows® XP, Windows XP 64-bit Edition, Windows Server® 2003, Windows Server 2003 x64 Edition 1 Click start Printers and Faxes. 2 Right-click this printer icon and select Properties. 3 From the Sharing tab, check the Share this printer check box, and then type a name in the Share name text box. 4 Click Additional Drivers and select the operating systems of all network clients using this printer. 5 Click OK.
6 Click OK. For Windows 7, Windows 7 64-bit Edition, Windows Server 2008 R2 1 Click Start Devices and Printers. 2 Right-click the printer icon and select Printer properties. 3 On the Sharing tab, click Change Sharing Options button if exists. 4 Select the Share this printer check box, and then type a name in the Share name text box. 5 Click Additional Drivers and select the operating systems of all network clients using this printer. 6 Click Apply, and then click OK.
Wait for the driver information to be copied from the server computer to the client computer, and for a new printer object to be added to the Printers and Faxes folder. The time taken to copy varies based on the network traffic. Close My Network Places. 4 Print a test page to verify installation. a Click start (Start for Windows Server 2003 / Windows Server 2003 x64 Edition) Settings (for Windows XP / Windows XP 64-bit Edition) Printers and Faxes. b Select the printer you have installed.
4 Click Install driver. 5 Click Continue in User Account Control dialog box. Wait until the driver is copied from the server to the client computer. A new printer object is added to the Printers folder. The duration of this procedure may vary based on the network traffic. 6 Print a test page to verify installation. a Click Start Control Panel Hardware and Sound. b Select Printers. c Right-click the printer you just created and select Properties. d On the General tab, click Print Test Page.
3 Right-click the shared printer name, and then click Connect. 4 Click Install driver. 5 Wait until the driver is copied from the server to the client computer. A new printer object will be added to the Printers folder. The time taken for these activities varies based on network traffic. 6 Print a test page to verify installation. a Click Start Devices and Printers. b Right-click the printer you just created and select Printer properties. c On the General tab, click Print Test Page.
For example:\\\ The server host name is the name of the server computer that identifies it to the network. The shared printer name is the name assigned during the server installation process. 5 Click Browse for a printer, and then click Next. If this is a new printer, you may be prompted to install a printer driver. If no system driver is available, specify the location where the driver is available.
For example:\\\ The server host name is the name of the server computer that identifies it on the network. The shared printer name is the name assigned during the server installation process. 4 If this is a new printer, you may be prompted to install a printer driver. If no system driver is available, specify the location where the driver is available. 5 Select Yes if you want this printer to be set as the default printer, and then click Next.
The server host name is the name of the server computer that identifies it on the network. The shared printer name is the name assigned during the server installation process. 4 If this is a new printer, you may be prompted to install a printer driver. If no system driver is available, specify the location where the driver is available. 5 Select Yes if you want this printer to be set as the default printer, and then click Next. 6 If you want to verify installation, click Print a test page. 7 Click Finish.
100 Installing Printer Drivers on Computers Running Windows
Installing Printer Drivers on Computers Running Macintosh 9 Installing the Drivers and Software 1 Run the Drivers and Utilities CD on the Macintosh computer. 2 Double-click the Dell 1350cnw Installer icon, and then click Continue. 3 Click Continue on the Introduction screen. 4 Select a language for the Software License Agreement. 5 After reading the Software License Agreement, click Continue. 6 If you agree to the terms of the Software License Agreement, click Agree to continue the installation process.
4 Click the Plus (+) sign, and click Default. 5 Select the printer connected via USB from the Printer Name list. 6 Name and Print Using are automatically entered. 7 Click Add. When Using Bonjour 1 Turn on the printer. 2 Ensure that Macintosh computer and the printer are connected. If you use wired connection, connect the LAN cable between the printer and the network. If you use wireless connection, ensure that wireless connection is configured properly on your Macintosh computer and printer.
NOTE: When the printing is set up using IP printing, the queue name is displayed as blank. You do not need to specify it. 8 Click Add. Adding a Printer on Mac OS X 10.4.11 When Using a USB Connection 1 Turn on the printer. 2 Connect the USB cable between the printer and Macintosh computer. 3 Start Printer Setup Utility. NOTE: You can find Printer Setup Utility in the Utilities folder in Applications. 4 Click Add. 5 Click Default Browser in the Printer Browser dialog box.
When Using IP Printing 1 Turn on the printer. 2 Ensure that Macintosh computer and the printer are connected. If you use wired connection, connect the LAN cable between the printer and the network. If you use wireless connection, ensure that wireless connection is configured properly on your Macintosh computer and printer. 3 Start Printer Setup Utility. NOTE: You can find Printer Setup Utility in the Utilities folder in Applications. 4 Click Add. 5 Click IP Printer in the Printer Browser dialog box.
When Using Rendezvous (Bonjour) 1 Turn on the printer. 2 Ensure that Macintosh computer and the printer are connected. If you use wired connection, connect the LAN cable between the printer and the network. If you use wireless connection, ensure that wireless connection is configured properly on your Macintosh computer and printer. 3 Start Printer Setup Utility. NOTE: You can find Printer Setup Utility in the Utilities folder in Applications. 4 Click Add in the Printer List dialog box.
9 Click Add.
Using Your Printer 107
108
10 Dell Printer Configuration Web Tool Overview NOTE: This web tool is available only when the printer is connected to a network. One of the features of the Dell™ Printer Configuration Web Tool is the EMail Alert Setup, which sends an e-mail to you or the key operator when the printer needs supplies or intervention. To fill out printer inventory reports requiring the asset tag number of all the printers in your area, use the Printer Information feature in the Dell Printer Configuration Web Tool.
The Dell Printer Configuration Web Tool feature also allows you to change the printer settings and keep track of printing trends. If you are a network administrator, you can copy the printer settings to one or all printers on the network using your web browser. To launch the Dell Printer Configuration Web Tool, enter the IP address of your printer in your web browser.
The TCP/IP Settings page is displayed. If the IP address shows 0.0.0.0 (the factory default) or 169.254.xx.xx, an IP address has not been assigned. To assign an IP address for your printer, see "Assigning an IP Address (for IPv4 mode)" on page 39. Using the Dell Printer Configuration Web Tool Use the Dell Printer Configuration Web Tool for: Printer Status Use the Printer Status menu to get feedback on the printer status.
Printer Information Use the Printer Information menu to display the information of your printer. E-Mail Alert Use the E-Mail Alert menu to receive an e-mail when the printer needs supplies or intervention. Enter your name or the key operator name in the email list box to be notified. Set Password Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer settings you selected.
Setting Up From Web Browser It is recommended that you configure both the environment settings of your web browser and the operator panel before using the Dell Printer Configuration Web Tool. For Internet Explorer® 6.0, Internet Explorer 7.0, Internet Explorer 8.0 Setting Up the Display Language 1 Select Internet Options from Tools on the menu bar. 2 Select Languages in the General tab. 3 Specify the display language in order of preference in the Language list.
After setting the language and proxy, enter (the IP address of your printer) in the URL entry field of the browser to activate the Dell Printer Configuration Web Tool. For Firefox 2.0 or Later Setting Up the Display Language 1 Select Options from the Tools menu. 2 Click Advanced. 3 When you use Firefox 2.0, click Choose in the General tab. When you use Firefox 3.0, click Choose in the Content tab.
• Select the Auto-detect proxy settings for this network check box. • Select the Manual proxy configuration check box, and then enter the IP address of your printer in the No Proxy for edit box. • Select the Automatic proxy configuration URL check box. When you use Firefox 3.0, do one of the following: • Select the No Proxy check box, if you do not want to use a proxy. • Select the Auto-detect proxy settings for this network check box.
1 2 3 4 5 6 1 Dell 1350cnw Color Printer Displays the printer model name. 2 IP Address Displays the IP address of your printer. 3 Location Displays the location of the printer. The location can be changed in the Basic Information on the Print Server Settings page. 4 Contact Person Displays the administrator name of the printer. The name can be changed in the Basic Information on the Print Server Settings page. 5 Event Panel 6 Printer Bitmap Shows the bitmap image of the printer.
Left Frame The left frame is located on the left side of all pages. The menu titles displayed in the left frame are linked to corresponding menus and pages. You can go to the corresponding page by clicking their characters. The following menus are displayed in the left frame. 1 2 3 4 5 6 7 8 9 10 11 12 1 Printer Status Links to the Printer Status menu. 2 Printer Jobs Links to the Printer Jobs menu. 3 Printer Settings Links to the Printer Settings Report menu.
8 E-Mail Alert Links to the Print Server Settings menu. 9 Set Password Links to the Security menu. 10 Online Help Links to the Dell Support website. 11 Order Supplies Links to the Dell web page. at: 12 Contact Dell Support at: Links to the Dell support page web address: support.dell.com Right Frame The right frame is located on the right side of all pages. The contents of the right frame correspond to the menu that you select in the left frame.
1 Refresh button Receives the current printer configuration and updates the latest information in the right frame. 2 Apply New Submits new settings made on the Dell Printer Configuration Settings button Web Tool to the printer. The new settings replace the old settings of the printer. 3 Restore Settings Restores the old settings. New settings will not be submitted to button the printer.
"Printer Settings" "Printer Settings "Menu Settings" Report" "Reports" "Printer Settings" "System Settings" "USB Settings" "Secure Settings" "Printer Maintenance" "Paper Density" "Adjust BTR" "Adjust Fuser" "Auto Registration Adjustment" "Color Registration Adjustments" "Clean Developer" "BTR Refresh" "Maintenance Chart" "Reset Defaults" "Non-Dell Toner" "Adjust Altitude" "Web Link Customization" "Print Server Settings" "Print Server Reports" "Print Server Setup Page" "Print Server Settings" "Basic
"Copy Printer Settings" "Copy Printer Settings" "Copy Printer Settings Report" "Print Volume" 1 * "Print Volume" This item is available only when the printer is connected with a wireless network. Printer Status Use the Printer Status menu to check the status of consumables, hardware, and specifications of the printer. The following pages are displayed in the Printer Status menu. Printer Status Purpose: To check the status of the consumables and trays.
Printing Speed Displays the printing speed. Printer Events Purpose: When faults such as Out of Paper or Rear Cover is Open occur, the details of all alerts or indications of faults are displayed in the Printer Events page. Values: Location Displays the location where the error occurred. Details Displays the details of the error. Printer Information Purpose: To display the system information of the printer. This page can also be displayed by clicking Printer Information in the left frame.
Printer Jobs The Printer Jobs menu contains information on the Job List and Completed Jobs pages. These pages show the details of the status regarding each protocol or the print jobs. Job List Purpose: To confirm the print jobs that are being processed. Click the Refresh button to update the screen. Values: ID Displays the job ID. Job Name Displays the file name of the job being printed. Owner Displays the name of the job owner. Host Name Displays the name of the host computer.
Impression Number Displays the total number of pages used by the print job. No. of Sheets Displays the total number of sheets used by the print job. Host I/F Displays the status of the host interface. Job Submitted Time Displays the date when the job was submitted. Printer Settings Use the Printer Settings menu to display the Printer Settings Report and to configure the printer settings. The following tabbed pages are displayed at the top of the right frame.
Auto Log Print Displays whether to automatically print a job history report after every 10 jobs. Low Toner Alert Msg Displays whether to show the alert message when the toner is low. Panel Language Displays the language used on the operator panel. USB Settings USB Port Displays whether the USB interface is enabled. Secure Settings Panel Lock Set Displays whether to limit access to the menus with a password. Login Error Attempts Displays the maximum number that the administrator fails to log in.
Adjust Fuser Plain Displays the temperature setting of the fuser for plain paper. Plain Thick Displays the temperature setting of the fuser for thick plain paper. Covers Displays the temperature setting of the fuser for cover paper. Label Displays the temperature setting of the fuser for labels. Coated Displays the temperature setting of the fuser for coated paper. Envelope Displays the temperature setting of the fuser for envelopes.
Printer Settings Click the Start button to print the printer settings page. Device Settings Click the Start button to print the device settings page. Job History Click the Start button to print the Job History report. Error History Click the Start button to print the Error History report. Color Test Page Click the Start button to print the Color Test Page. Printer Settings The Printer Settings tab contains the System Settings, USB Settings, and Secure Settings pages.
*1 Enter 5 in Sleep to put the printer in the Sleep mode five minutes after it finishes a job. This uses less energy, but requires more warm-up time for the printer. Enter 5 if your printer shares an electrical circuit with room lighting and you notice lights flickering. Select a high value if your printer is in constant use. In most circumstances, this keeps the printer ready to operate with minimum warm-up time.
NOTE: This menu sets a password to lock the operator panel. When you change the password for the Dell Printer Configuration Web Tool, click Set Password on the left frame and set the password. Login Error Purpose: To set the maximum number of failed login attempts before an administrator is denied access to Admin Menu and Report/List. NOTE: This item is available only when Panel Lock Set is set to Enable.
Values: Plain Sets the reference voltage setting for the transfer roller for plain paper within the range of -3 to 3. Plain Thick Sets the reference voltage setting for the transfer roller for thick plain paper within the range of -3 to 3. Covers Sets the reference voltage setting for the transfer roller for cover paper within the range of -3 to 3. Label Sets the reference voltage setting for the transfer roller for labels within the range of -3 to 3.
Label Sets the temperature settings for the fuser for labels within the range of -3 to 3. Coated Sets the temperature settings for the fuser for coated paper within the range of -3 to 3. Envelope Sets the temperature settings for the fuser for envelopes within the range of -3 to 3. Recycled Sets the temperature settings for the fuser for recycled paper within the range of -3 to 3. Auto Registration Adjustment Purpose: To specify whether to automatically adjust color registration.
Color Registration Adjustments Enter Number Specifies lateral (perpendicular to paper feed direction) and process (paper feed direction) color adjustment values individually for Y (Yellow), M (Magenta), C (Cyan), LY (Left Yellow), LM (Left Magenta), LC (Left Cyan), RY (Right Yellow), RM (Right Magenta), and RC (Right Cyan) within the range of -5 to +5.
Ghost Click Start to print a chart to check for ghost printing. 4Colors Click Start to print bands of yellow, magenta, cyan, and black with varying density. Alignment Click Start to print a chart, and then check for proper alignment of the print image on the paper. Drum Refresh Click Start to print a chart to check the light fatigue of the drum cartridge. Reset Defaults Purpose: To initialize NVM (non-volatile memory) for system parameters.
The discharge phenomenon for charging the photo conductor varies with barometric pressure. Adjustments are performed by specifying the altitude of the location where the printer is being used. NOTE: An incorrect altitude adjustment setting leads to poor printing quality, incorrect indication of remaining toner. Web Link Customization Purpose: To specify a link used for ordering consumables, which can be accessed from Order Supplies at: in the left frame.
Values: Ethernet*1 Wireless Settings*2 Ethernet Settings Displays the current settings of Ethernet transmission rate and the duplex settings. Current Ethernet Settings Displays the current Ethernet settings. MAC Address Displays the Media Access Control (MAC) address of the printer. Wireless LAN Displays whether to enable wireless connection. SSID Displays the name that identifies the network. Network Type Displays the network type from either the Ad-Hoc or Infrastructure mode.
TCP/IP Settings IP Mode Displays the IP mode. Host Name Displays the host name. *3 IPv4 IP Address Mode Displays the IP address mode. IP Address Displays the IP address. Subnet Mask Displays the subnet mask. Gateway Address Displays the gateway address. *4 IPv6 Enable Stateless Displays whether to enable the Address stateless address. Use Manual Address Displays whether to set the IP address manually. Manual Address*5 Displays the IP address.
DNS IPv4*3 IPv6*4 LPD Port9100 WSD Get DNS Server Address from DHCP Displays if the printer receives the DNS server address automatically from the DHCP server. Current DNS Server Address Displays the DNS server address. Get DNS Server Address from DHCPv6-lite Displays if the printer receives the DNS server address automatically from the DHCPv6-lite server. Current DNS Server Address Displays the DNS server address.
HTTP Port Status Displays the port status. Port Number Displays the port number. Simultaneous Connections Displays the number of connections received simultaneously by the client. Connection Time-Out Displays the connection time-out period. Port Status Displays the port status. Host Name Displays the host name. Printer Name Displays the printer name. SNMP Port Status Displays the port status. LLTD Port Status Displays the port status.
E-Mail Server Settings Port Status Displays the port status. Primary SMTP Displays the primary SMTP gateway. Gateway SMTP Port Number Displays the SMTP port number. E-Mail Send Displays the authentication method for outgoing Authentication e-mail. E-Mail Alert Settings POP3 Server Address Displays the POP3 server address. POP3 Port Number Displays the POP3 port number. Reply Address Displays the reply e-mail address sent with each E-mail Alert.
Print Server Settings The Print Server Settings tab contains the Basic Information, Port Settings, TCP/IP, E-Mail Alert, Bonjour (mDNS), SNMP, LLTD, Wireless LAN, and Reset Print Server pages. Basic Information Purpose: To configure the basic information of the printer. Values: System Settings Printer Name Location Specifies the name of the printer using up to 31 alphanumeric characters. Specifies the location of the printer using up to 63 alphanumeric characters.
Ethernet*1 Ethernet Settings Auto Detects Ethernet transmission rate and the duplex settings automatically. 10Base-T Half-Duplex Selects 10Base-T Half-Duplex as the default value. 10Base-T Full-Duplex Selects 10Base-T Full-Duplex as the default value. 100Base-TX Half-Duplex Selects 100Base-TX HalfDuplex as the default value. 100Base-TX Full- Selects 100Base-TX FullDuplex Duplex as the default value. Current Ethernet Settings Port Status *1 Displays the current settings of Ethernet.
TCP/IP Settings IP Mode Specifies the IP mode. Host Name Specifies the host name. IPv4 IP Address Mode Selects the IP address mode. Manual IP Address Manually sets the IP address. Manual Subnet Mask Manually sets the subnet mask. Manual Gateway Manually sets the gateway Address address. IPv6 Enable Stateless To enable the stateless address. Address Use Manual Address To set the IP address manually. Manual Address Manually sets the IP address. To specify an IPv6 address, enter the address.
DNS DNS Domain Name Specifies the domain name of the domain name server. Up to 255 alphanumeric characters, periods, and hyphens can be used. If you need to specify more than one domain name, separate them using a comma or semicolon. IPv4 Get DNS Server Address from DHCP Specifies if the printer receives the DNS server address automatically from the DHCP server. Manual DNS Server Address Sets the DNS server address.
WSD Port Number Sets the port number. This must be 80 or between 8000 and 9999. Receive TimeOut Sets the receive time-out period from 1 to 65535 seconds. Notification Time-Out Sets the notification time-out period from 1 to 60 seconds. Maximum Sets the maximum number of TTL from 1 to 10. Number of TTL HTTP Maximum Number of Notification Sets the maximum number of notifications from 10 to 20. Port Number Sets the port number. This must be 80 or between 8000 and 9999.
E-Mail Server Settings Primary SMTP Sets the primary SMTP gateway. Gateway SMTP Port Number Specifies the SMTP port number. This must be 25, 587 or between 5000 and 65535. E-Mail Send Specifies the authentication method for outgoing Authentication e-mail. SMTP Login User Specifies the SMTP login user. Up to 63 alphanumeric characters, periods, hyphens, underscores, and at symbols (@) can be used. If specifying more than one address, separate them using commas.
E-Mail Alert Settings E-Mail List 1 Sets acceptable e-mail addresses for the E-Mail Alert feature using up to 255 alphanumeric characters. Select Alerts for Supplies Alerts List 1 E-Mail List 2 Specifies whether to receive an e-mail alert for consumables. Paper Handling Alerts Specifies whether to receive an e-mail alert for paper handling. Service Call Specifies whether to receive an e-mail alert for service calls.
Values: Community Name Community Name (Read only)*1 Specifies the community name to access (read only) data using up to 31 alphanumeric characters. The original setting will remain valid if nothing is entered. Characters entered for community name in the previous settings will not be displayed on the screen. The default Read Community is public. Re-enter Community Name (Read only)*1 Enter the community name to access (read only) data again to confirm.
Trap Trap Address Notification 1- Type 4 Trap Address Select the trap address type from the list. Selecting Off clears the settings in Trap Address, Port Number, and Notify, and does not notify trap occurrence. Selecting IPv4 or IPv6 allows you to enter Trap Address. Specifies the IP address and IP socket in the following format: • IPv4 Specifies the IP address and IP socket in the nnn.nnn.nnn.nnn:mmmmm format. Each section of "nnn" is a variable value between 0 and 255.
Wireless LAN Purpose: To configure wireless network settings. To connect the printer with a wireless network, be sure to disconnect the Ethernet cable. NOTE: Once wireless LAN is activated, wired LAN protocol will be disabled. Values: Wireless Settings Security Settings Wireless LAN Specifies whether to enable wireless connection. SSID Specifies the name that identifies the wireless network using up to 32 alphanumeric characters.
WEP WPA-PSK Encryption Select the WEP key code from the list. WEP Key 1 Enter the WEP key when WEP is selected from Encryption of Security Settings. Re-enter WEP Key 1 Enter the WEP key 1 again to confirm. WEP Key 2 Enter the WEP key when WEP is selected from Encryption of Security Settings. Re-enter WEP Key 2 Enter the WEP key 2 again to confirm. WEP Key 3 Enter the WEP key when WEP is selected from Encryption of Security Settings. Re-enter WEP Key 3 Enter the WEP key 3 again to confirm.
Initialize NIC NVRAM Memory and restart printer. Click the Start button to initialize NVM. Network settings will revert to the factory default settings and reboot the network capability. Restart Printer Click the Start button to reboot the printer. Security The Security tab contains the Set Password and IP Filter (IPv4) pages. Set Password Purpose: To set or change the password that is required to access the setup parameters of the printer from the Dell Printer Configuration Web Tool.
IP Filter (IPv4) Purpose: To specify the IP address and subnet mask to be permitted or denied access to the printer. Values: Address Specifies the IP addresses that are permitted or denied access to the printer. Enter a numeric value between 0 and 255 in each field. Address Mask Specifies the subnet mask that are permitted or denied access to the printer. Enter a numeric value between 0 and 255 in each field. Active Mode Reject Rejects printing from specified network address.
If the settings can be copied but the printer configuration is different, the settings of only the common items are copied. Printer settings can be copied to 10 IP addresses of printers simultaneously. Copy Printer Settings Report Purpose: To verify the histories of copying. NOTE: The history is cleared by turning off the printer. Print Volume Purpose: Use the Print Volume menu to verify the number of printed pages.
154 Dell Printer Configuration Web Tool
Print Media Guidelines 11 Print media can be paper, labels, envelopes, and coated paper among others. Your printer provides high-quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles. This section describes selecting print media, caring for print media, and loading the print media in Multipurpose Feeder (MPF) or Priority Sheet Inserter (PSI).
unwrapped, even in the paper feeder, can contribute to paper curling prior to printing and cause feeding problems regardless of humidity. When printing on curled paper, straighten the paper and then insert it into the MPF or PSI. Smoothness The degree of paper smoothness directly affects print quality. If the paper is too rough, the toner does not fuse to the paper properly, resulting in poor print quality. If the paper is too smooth, it can cause paper feeding problems.
NOTE: Always print several samples before buying large quantities of any type of print media. When choosing any print media, you should consider the weight, fiber content, and color.
• Do not mix print media sizes, weights, or types in the same source. This may result in a paper jam. • Do not remove the PSI while a job is printing. • Ensure that the paper is properly loaded in the MPF or PSI. • Flex paper back and forth, and then fan them. Straighten the edges of the stack on a level surface. Selecting Preprinted Media and Letterhead When selecting preprinted media and letterhead paper for the printer: • Use grain long paper for best results.
Page orientation is important when printing on letterhead. Use the following table for help when loading letterhead in the print media sources. Loading Letterhead Load the letterhead in the printer with the print side facing up. Ensure that the title on the letter head enters the printer first. Multipurpose Feeder (MPF) Priority Sheet Inserter (PSI) Selecting Pre-Punched Paper Pre-punched paper brands can differ in the number and placement of holes and in manufacturing techniques.
Envelopes Depending on the choice of envelopes, it is possible to expect variable levels of light wrinkling. Before buying large quantities of any print media, it is recommended that you try a sample first. See "Loading Print Media in the Multipurpose Feeder (MPF)" on page 166 or "Loading Print Media in the Priority Sheet Inserter (PSI)" on page 173 for instructions on loading an envelope. When printing on envelopes: 160 • Use only high-quality envelopes that are designed for use in laser printers.
– Use metal clasps, string ties, or metal folding bars – Have an interlocking design – Have postage stamps attached – Have nicked edges or bent corners – Have rough, cockle, or laid finishes Labels Your printer can print on many labels designed only for use with laser printers. When selecting labels: • Label adhesives, face sheet (printable stock), and topcoats must be able to withstand temperatures of 205 °C (401 °F) and pressure of 25 pounds per square inch (psi).
• Do not use label sheets that have adhesive to the edge of the sheet. It is recommended that zone coating of the adhesive is done at least 1 mm (0.04 inches) away from edges. Adhesive material contaminates your printer and could void your warranty. CAUTION: Otherwise the printer occur in a jam and contaminate your printer and your cartridges with adhesive. As a result, could void your printer and cartridge warranties.
Multipurpose Feeder (MPF) Priority Sheet Inserter (PSI) Monarch (3.875x7.5 in) Y Y Monarch LEF (7.5x3.875 in)*1 Y Y*4 Envelope #10 (4.125x9.5 in) Y Y DL (110x220 mm) Y Y Y Y*4 Letter (8.5x11 in) Y Y Legal (8.5x14 in) Y Y Folio (8.5x13 in) Y Y Executive (7.25 x 10.5 in) Y Y Custom*2*3 Y Y DL LEF (220x110 mm)*1 *1 You can place the originals in a long-edge feed direction or in a short-edge feed direction. The following illustration shows SEF and LEF.
Supported Paper Types Media Multipurpose Feeder (MPF) Priority Sheet Inserter (PSI) Plain Y* Y* Plain Side 2 Y Y Plain Thick Y Y Plain Thick Side 2 Y Y Recycled Y Y Recycled Side 2 Y Y Label Y Y Covers Y Y Covers Side 2 Y Y Envelope Y Y Coated Y Y Coated Side 2 Y Y * Values marked by an asterisk (*) are the factory default menu settings.
12 Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package. NOTE: After loading paper, specify the same paper type on the operator panel. Capacity Multipurpose Feeder (MPF) can hold: • 150 sheets of standard paper • 16.2 mm (0.64 inches) of thick paper • One sheet of coated paper • 16.2 mm (0.
• Length — 191 mm (7.50 inches) to 355.6 mm (14.00 inches) Loading Print Media in the Multipurpose Feeder (MPF) NOTE: Use only laser print media. Do not use ink jet paper in this printer. 1 Open the front cover. 2 Pull the priority sheet inserter (PSI) out. 3 Pull the length guide forward until it stops.
4 Pull the MPF extension forward until it stops. 5 Adjust the paper width guides to their maximum width. 6 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface.
7 Load print media on the MPF with the top edge first and with the recommended print side facing up. 8 Adjust the width guides until they rest lightly against the edges of the stack of print media. 9 Slide the length guide towards the printer until it touches the print media.
NOTE: Depending on the size of print media, first slide the length guide backward until it stops, and then slide the MPF extension until it touches print media. 10 Insert the PSI into the printer and then align the PSI to the marking on the paper tray.
Loading Envelopes in the Multipurpose Feeder (MPF) NOTE: When you print on envelopes, be sure to specify the envelope setting on the printer driver. If not specified, the print image will be rotated 180 degrees. When Loading Envelope#10, DL, or Monarch Load envelopes with the side to be printed on facing up, the flap side facing down, and the flap turned to the right.
When Loading C5 Load envelopes with the side to be printed on facing up, with the flap open. NOTICE: Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer. NOTE: If you do not load envelopes in the MPF right after they have been removed from the packaging, they may bulge. To avoid jams, flatten them as shown below when loading them in the MPF.
NOTE: If envelopes are still not fed correctly, add some bending to the flap of the envelopes as shown in the following illustration. The amount of the bending shall be 5mm (0.20 inches) or less. NOTE: To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the printer driver.
Loading Letterhead The letterhead must be toward the top edge of MPF with the print side facing up. However, the letterhead must be inserted top edge first with the print side facing down when loading paper into the MPF. Loading Print Media in the Priority Sheet Inserter (PSI) NOTE: To avoid paper jams, do not remove the PSI while printing is in progress. NOTE: Use only laser print media. Do not use ink jet paper in this printer. 1 Open the front cover.
3 Adjust the paper width guides to their maximum width. 4 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. 5 Load print media on the PSI with the top edge first and with the recommended print side facing up.
6 Adjust the width guides until they rest lightly against the edges of the stack of print media. 7 Select the paper type from the printer driver if the loaded print media is not standard plain paper. If a user-specified print media is loaded in the PSI, you must specify the paper size setting by using the printer driver. Loading an Envelope in the Priority Sheet Inserter (PSI) NOTE: Be sure to fully insert the envelope until it stops. Otherwise, print media that is loaded on the MPF will be fed.
To prevent DL and Monarch from being wrinkled, they are recommended to be loaded with the print-side facing up, flap opened, and facing you. When Loading C5 Load envelopes with the side to be printed on facing up, with the flap open.
NOTICE: Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer. NOTE: If you do not load envelopes in the PSI right after they have been removed from the packaging, they may bulge. To avoid jams, flatten them as shown below when loading them in the PSI. NOTE: If envelopes are still not fed correctly, add some bending to the flap of the envelopes as shown in the following illustration. The amount of the bending shall be 5mm (0.20 inches) or less.
NOTE: To confirm the correct orientation of each print media such as envelopes, see the instruction on the Envelope/Paper Setup Navigator on the printer driver. Loading Letterhead The letterhead must be toward the top edge of the PSI with the print side facing up. However, the letterhead must be inserted top edge first with the print side facing down when loading paper into the PSI.
Manual Duplex Printing (Windows Printer Driver Only) NOTE: When printing on curled paper, straighten the paper and then insert it into the feeder. NOTE: The XPS printer driver does not support manual duplex printing. When you start manual duplex printing, the instruction window appears. Note that the window cannot be reopen once closed. Do not close the window until duplex printing is complete. When Using the Multipurpose Feeder (MPF) 1 First print the even pages (rear sides).
NOTE: Printing on both sides of the paper is not possible if the document consists of various sizes of papers. When Using the Priority Sheet Inserter (PSI) 1 First print the even pages (rear sides). For a six page document, rear sides are printed in the order of page 6, page 4, then page 2. The orange LED lights and the message appears on the LCD when the even pages finish printing. 2 After the printing of even pages is complete, remove the paper stack from the output tray.
3 Next stack the prints and set them as they are (with the blank side face up) into the PSI. Ensure that Insert Output into paper tray appears, and then press the button. Print pages in the order page 1 (rear of page 2), page 3 (rear of page 4), then page 5 (rear of page 6). NOTE: Printing on both sides of the paper is not possible if the document consists of various sizes of papers.
182 Loading Print Media
13 Operator Panel Using the Operator Panel Buttons The operator panel has a liquid crystal display (LCD), seven buttons, and an indicator. 1 2 3 7 4 6 5 1 Ready/Error indicator • Lights up green when the printer is ready or sleeping and blinks when data is being received. • Lights up orange when an error occurs and blinks when an unrecoverable print error occurs. 2 LCD Panel 3 buttons • 4 button • 5 Selects submenus or setting values in the Menu mode.
• Cancels the current print job. • Switches to the Print mode from the top menu of the Menu mode. • Switches to the upper hierarchy of the menu from the submenu of the Menu mode. 6 (Menu) button • Switches to the Menu mode from the Print mode. • Switches to the Print mode from the Menu mode. 7 buttons • Scrolls through menus or items in the Menu mode. To enter numbers or passwords, press these buttons.
The Reports page is displayed. 4 Click the Device Settings button. The device settings page is printed.
186 Operator Panel
Printing 14 This chapter covers tips for printing, how to print certain lists of information from your printer, and how to cancel a job. Tips for Successful Printing Tips on Storing Print Media Store your print media properly. For more information, see "Storing Print Media" on page 262. Avoiding Paper Jams NOTE: It is recommended that you try a limited sample of any print media you are considering using with the printer before purchasing large quantities.
1 Open the file you want to print. 2 From the File menu, select Print. 3 Verify that the correct printer is selected in the dialog box. Modify the system settings as needed (such as the pages you want to print or the number of copies). 4 Click Preferences to adjust system settings not available from the first screen, and then click OK. 5 Click OK or Print to send the job to the selected printer. Canceling a Print Job There are several methods for canceling a print job.
Click Start Devices and Printers (for Windows 7 and Windows Server® 2008 R2). Click Start Control Panel Hardware and Sound Printers (for Windows Vista®). Click Start Control Panel Printers (for Windows Server 2008). A list of available printers appears. 2 Double-click the printer you selected when you sent the job. A list of print jobs appears in the printer window. 3 Select the job you want to cancel. 4 Press Delete on the keyboard.
1 Click Start All Programs Dell Printers Dell 1350cnw Color Printer Tool Box. NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1350cnw Color Printer listed in Printer Name, and then click OK. The Tool Box opens. 2 Click the Printer Settings Report tab. 3 Select Reports from the list at the left side of the page. The Reports page is displayed. 4 Click the Printer Settings button.
• If the selection is a menu item, the default menu setting for the menu item appears. Each menu item has a list of values for the menu item. A value can be: • A phrase or word to describe a setting • A numerical value that can be changed • An On or Off setting • Press the or button at the same time. This will restore the factory default menu settings. Press the button to return the settings to the factory default menu settings. 4 Press the or 5 Press the button.
2 Click the Printer Maintenance tab. 3 Select the desired menu item. Each menu item has a list of values for the menu item. A value can be: • A phrase or word to describe a setting • A numerical value that can be changed • An On or Off setting 4 Select the desired value, and then click the associated button with each menu item. Driver settings may have precedence over changes previously made. In such case, change the defaults of the Tool Box.
4 Select the desired language from Panel Language, and then press the Apply New Settings button.
194 Printing
Know Your Printer 195
196
15 Understanding the Tool Box Menus The Tool Box allows you to view or specify the printer settings. You can also diagnose the printer settings by using the Tool Box. The Tool Box consists of the Printer Settings Report, Printer Maintenance, and Diagnosis tabs. NOTE: The Password dialog box appears the first time you try to change settings on Tool Box when Panel Lock is set on the printer. In this case, enter the password you specified, and click OK to apply the settings.
Firmware Version Displays the version of the controller. Network Firmware Version Displays the NIC version. MCU Firmware Version Displays the version of the Machine Control Unit (MCU) firmware. Printing Speed (Color) Displays the speed for color printing. Printing Speed (Monochrome) Displays the speed for monochrome printing. Menu Settings Purpose: To display the current settings of your printer.
Paper Density Adjust BTR Adjust Fuser Low Toner Alert Message Displays whether to show the alert message when the toner is low. Plain Displays the paper density of plain paper. Label Displays the paper density of labels. Plain Displays the voltage setting of the transfer roller for plain paper. Plain Thick Displays the voltage setting of the transfer roller for thick plain paper. Recycled Displays the voltage setting of the transfer roller for recycled paper.
Auto Registration Displays whether to automatically adjust color registration. Adjustment Adjust Altitude Displays the altitude of the location where the printer is installed. Non-Dell Toner Displays whether to use toner cartridge of another manufacturer. BTR Refresh Mode Displays whether to execute counter measures for curling/ separating discharge of the paper. Reports Purpose: To print the settings and history information of your printer.
Printer Maintenance The Printer Maintenance tab contains the System Settings, Paper Density, Adjust BTR, Adjust Fuser, Color Registration Adjustment, Adjust Altitude, Reset Defaults, Non-Dell Toner, BTR Refresh Mode, TCP/IP Settings, and Network Settings pages. NOTE: Values marked by an asterisk (*) are the factory default menu settings.
Auto Log Print mm/inch*2 Off* Does not automatically print a job history report. On Automatically prints a job history report after every 10 jobs. millimeter (mm) Specifies the measurement unit displayed after the numeric value on the operator panel. inch (") Panel Language English* French Specifies the language to be used on the operator panel.
*1 Enter 5 in Sleep to put the printer in the Sleep mode five minutes after it finishes a job. This uses less energy, but requires more warm-up time for the printer. Enter 5 if your printer shares an electrical circuit with room lighting and you notice lights flickering. Select a high value if your printer is in constant use. In most circumstances, this keeps the printer ready to operate with minimum warm-up time.
NOTE: The print quality changes depending on the values you select for this item. Values: Plain 0* -3 – +3 Plain Thick 0* -3 – +3 Recycled 0* -3 – +3 Covers 0* Coated 0* -3 – +3 -3 – +3 Envelope 0* -3 – +3 Label 0* -3 – +3 Apply New Settings After you complete the settings, press the Apply New Settings button to apply the changes. Restart printer to apply new settings Press the Restart printer to apply new settings button to apply the changes.
Plain 0* -3 – +3 Plain Thick 0* -3 – +3 Recycled 0* -3 – +3 Covers 0* -3 – +3 Coated 0* -3 – +3 Envelope 0* -3 – +3 Label 0* -3 – +3 Apply New Settings After you complete the settings, press the Apply New Settings button to apply the changes. Restart printer to apply new settings Press the Restart printer to apply new settings button to apply the changes. Color Registration Adjustment Purpose: To set Color Registration Adjustment (individual yellow, magenta, cyan correction) settings.
Auto Registration On* Adjustment Off Auto Correct *1 Does not automatically adjust color registration. Click Start to automatically correct color registration. Print Color Regi Chart*1, *2 Registration Adjustments*1 Automatically adjusts color registration. Y(Yellow) Click Start to open the Print Color Regi Chart window, and then select the paper size and click OK to print a color registration chart.
*1 This item is available only when Auto Registration Adjustment is set to Off. *2 The color registration chart prints a lattice pattern of yellow, magenta, and cyan lines. On the chart, find the values on the right side that are next to the line that is perfectly straight for each of the three colors. If the value for this line is 0, color registration is not needed. If the value for this line is any value other than 0, specify the adjustment values under Registration Adjustments.
Start Click to initialize the system parameters. Non-Dell Toner Purpose: To use toner cartridge of another manufacturer. NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
Apply New Settings After you complete the settings, press the Apply New Settings button to apply the changes. Restart printer to apply new Press the Restart printer to apply new settings button settings to apply the changes. TCP/IP Settings Purpose: To configure TCP/IP settings. Values: IP Address Mode AutoIP* Automatically sets the IP address. DHCP Uses DHCP to set the IP address. BOOTP Uses BOOTP to set the IP address. RARP Uses RARP to set the IP address.
Display of EWS Off Turns off the display of the server settings for the Dell Printer Configuration Web Tool. On* Turns on the display of the server settings for the Dell Printer Configuration Web Tool. Apply New Settings After you complete the settings, press the Apply New Settings button to apply the changes. Restart printer to apply new Press the Restart printer to apply new settings button settings to apply the changes.
To check the operation of the different components of the printer. Values: Machine Check Main Motor Operation Check* Click Start to operate the main motor inside the printer. Confirm the motor sound. Feed Roll Operation Click Start to operate the feed roll. Confirm the motor sound. Check*1 REGI CLUTCH Operation Check Click Start to operate the REGI CLUTCH. Confirm that you can hear the clutch clicking. Dispense Motor Check (Yellow) Click Start to operate the dispense motor for each toner cartridge.
Values: Start Click to stir the toner. Refresh Mode Purpose: To use up a toner cartridge when you need to replace it before the end of its life, or to stir the toner in a new toner cartridge. NOTE: Using the Refresh Mode consumes extra toner. Values: Yellow Click to clean the toner in the yellow toner cartridge. Magenta Click to clean the toner in the magenta toner cartridge. Cyan Click to clean the toner in the cyan toner cartridge. Black Click to clean the toner in the black toner cartridge.
4 Click Start. The printer restarts automatically to apply the settings.
214 Understanding the Tool Box Menus
16 Understanding the Printer Menus When your printer is configured as a network printer available to a number of users, the access to the Admin Menu menus can be limited. This prevents unauthorized users from using the operator panel to inadvertently change the default menu settings that has been set by the administrator. However, you can select settings for individual print jobs using the printer driver.
Error History Purpose: To print a detailed list of paper jams and fatal errors. Color Test Page Purpose: To print a page for testing colors. Admin Menu Use the Admin Menu menu to configure a variety of printer features. NOTE: A Password is required to enter the Admin Menu menu when Panel Lock Set is set to Enable. In this case, enter the password you specified, and press the button.
Wireless Status Purpose: To display the information on the wireless signal strength. No changes can be made on the operator panel to improve the status of the wireless connection. Values: Good Indicates good signal strength. Acceptable Indicates marginal signal strength. Low Indicates insufficient signal strength. No Reception Indicates that no signal is received. NOTE: This item is displayed only when the printer is connected with a wireless network and Wireless LAN is set to Enable.
Manual Setup Enter (SSID) Specify a name to identify the wireless network. Up to 32 alphanumeric characters can be entered. Infra Select when you configure the wireless setting through structure the access point such as a wireless router. No Security Specify No Security to configure the wireless setting without specifying a security method from WEP, WPA-PSKTKIP, and WPA2-PSK-AES. WEP (64Bit) Specify the WEP Key (64Bit) to use through the wireless network. Up to 10 hexadecimal characters can be entered.
WPA-PSKTKIP Select to configure the wireless setting with the security method of WPA-PSKTKIP. Pass Phrase Entry WPA2-PSKAES Select to configure the wireless setting with the security method of WPA2-PSKAES. Pass Phrase Entry Ad-hoc Specify the pass phrase of alphanumeric characters from 8 to 63 only when WPA-PSK-TKIP is selected for Encryption. Specify the pass phrase of alphanumeric characters from 8 to 63 only when WPA2-PSK-AES is selected for Encryption.
WPS Push Configures the wireless setting with the security method Btn. Ctrl of WPS-PBC. PIN Code Start Config. Configures the wireless setting using the PIN code assigned automatically by the printer. Print PIN Code Prints the PIN code. Confirm it when you enter the PIN code to your computer. NOTE: This item is displayed only when the printer is connected with a wireless network. Reset Wireless Purpose: To initialize wireless network settings.
IPv4 Get IP Panel Address Enables the IP address entered on the operator panel. AutoIP* Automatically sets the IP address. BOOTP Uses BOOTP to set the IP address. RARP Uses RARP to set the IP address. DHCP Uses DHCP to set the IP address. IP Address Manually sets the IP address allocated to the printer. Subnet Mask Manually sets the subnet mask. Gateway Address Manually sets the gateway address. Protocol Purpose: To enable or disable each protocol.
LLTD Disable* Disables the LLTD. Enable Enables the LLTD. Purpose: To block data received from certain IP addresses through the wired or wireless network. You can set up to five IP addresses. The change becomes effective after the printer is turned off and then on. Values: No. n/ Sets the IP address for Filter n. Address (n is 1-5.) No. n/Mask Sets the address mask for Filter n. (n is 1-5.) No. n/ Off* Mode (n is Accept 1-5.) Reject Disables the feature for Filter n.
NOTE: When you use the USB connection and do not use the wireless connection, you need to disable the wireless LAN. USB Settings Use the USB Settings menu to change printer settings affecting a USB port. NOTE: Values marked by an asterisk (*) are the factory default menu settings. USB Port Purpose: To change the USB settings on your printer. The change becomes effective after the printer is turned off and then on. Values: Enable* Enables the USB interface. Disable Disables the USB interface.
Enter 5 in Sleep to put the printer in the Sleep mode five minutes after it finishes a job. This uses less energy, but requires more warm-up time for the printer. Enter 5 if your printer shares an electrical circuit with room lighting and you notice lights flickering. Select a high value if your printer is in constant use. In most circumstances, this keeps the printer ready to operate with minimum warm-up time.
mm/inch Purpose: To specify the measurement unit displayed after the numeric value on the operator panel. Values: millimeter (mm) Specifies the default measurement unit. inch (") NOTE: The default for mm/inch varies depending on country-specific factory default. Def. Paper Size Purpose: To specify the default paper size. Values: A4 Letter NOTE: The default for Def. Paper Size varies depending on countryspecific factory default.
Low Toner Msg Purpose: To specify whether to show the alert message when toner is low. Values: On* Shows the alert message when the toner is low. Off Does not show the alert message when the toner is low. Maintenance Use the Maintenance menu to initialize the NV (non-volatile) memory, configure the plain paper quality adjustment settings, and configure the security settings. NOTE: Values marked by an asterisk (*) are the factory default menu settings.
Plain Normal* Light Label Normal* Light Adjust BTR Purpose: To specify the optimum voltage settings for printing for the transfer roller (BTR). To lower the voltage, set negative values. To increase, set positive values. The default settings may not give the best output on all paper types. If you see mottles on the print output, try to increase the voltage. If you see white spots on the print output, try to decrease the voltage.
Adjust Fuser Purpose: To specify the optimum temperature settings for printing for the fuser. To lower the temperature, set negative values. To increase, set positive values. The default settings may not give the best output on all paper types. When the printed paper has curled, try to lower the temperature. When the toner does not fuse on the paper properly, try to increase the temperature. NOTE: The print quality changes depending on the values you select for this item.
On* Automatically adjusts color registration. Off Does not automatically adjust color registration. Color Reg Adj Purpose: To specify whether to manually adjust color registration. Color registration adjustments need to be made during the initial setup of the printer or when the printer is moved to a different location. NOTE: The Color Reg Adj feature can be configured when Auto Reg Adj is set to Off. Values: Auto Correct Automatically corrects color registration.
Enter Number Y 0* M Specifies lateral (perpendicular to paper feed -5–+5 direction) color adjustment values individually for Y (Yellow), M (Magenta), C (Cyan). 0* C 0* -5–+5 -5–+5 LY LM 0* Specifies process (paper feed direction) color -5–+5 adjustment values individually for LY (Left Yellow), LM (Left Magenta), LC (Left Cyan), 0* RY (Right Yellow), RM (Right Magenta) and -5–+5 RC (Right Cyan).
Cyan Cleans the toner in the cyan toner cartridge. Black Cleans the toner in the black toner cartridge. BTR Refresh Purpose: Specify whether to execute counter measures for curling/separating discharge of the paper. Values: Off* Does not automatically execute counter measures for curling/ separating discharge of the paper. On Automatically executes counter measures for curling/separating discharge of the paper. Chart Purpose: To print various charts that can be used for diagnosing your printer.
Non-Dell Toner Purpose: To use toner cartridge of another manufacturer. NOTE: Using non-Dell-brand toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Dell recommends only new Dell-brand toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
Secure Settings Use the Secure Settings menu to set a password to limit access to the menus. This prevents items from being changed accidentally. NOTE: Values marked by an asterisk (*) are the factory default menu settings. Panel Lock Panel Lock Set Purpose: To restrict access to Admin Menu and Report/List. For details see "Panel Lock Function" on page 234. Values: Disable* Does not restrict access to Admin Menu and Report/List. Enable Restricts access to Admin Menu and Report/List with a password.
Login Error Purpose: To set the maximum number of failed login attempts before an administrator is denied access to Admin Menu and Report/List. Values: Off* Does not set the maximum number of failed login attempts. On 5times Sets the maximum number of failed login attempts. 1 - 10times NOTE: This item is available only when Panel Lock Set is set to Enable. Panel Language Purpose: To specify the language to be used on the operator panel.
2 Press the button. button until Admin Menu appears, and then press the 3 Press the button until Secure Settings appears, and then press button. the 4 Ensure that Panel Lock appears, and then press the button. 5 Ensure that Panel Lock Set appears, and then press the 6 Press the button until Enable appears, and then press the 7 Enter the new password, and then press the button. button. button. 8 Re-enter the password to confirm the password that you entered, and then button.
Resetting Defaults After executing this function and rebooting the printer, all the menu parameters, except the parameters for the network, are reset to their default values. 1 Press the (Menu) button. 2 Press the button. button until Admin Menu appears, and then press the 3 Press the button. button until Maintenance appears, and then press the 4 Press the button until Reset Defaults appears, and then press the button.
Understanding Your Printer Software 17 Use the Drivers and Utilities CD that shipped with your printer to install a combination of software programs, depending on your operating system. Windows® Printer Status Window The Printer Status window alerts you when there is a warning or when an error occurs, for example, when a paper jam occurs or toner is running low. By default, the Printer Status window launches only when an error occurs.
3 If you are ordering from the web: a Select a web address from the Select Reorder URL list. b Click Visit Dell printer supplies ordering web site. Dell 1350cnw Color Printer - Dell Supplies Management System window appears. c Enter the Service Tag, and then click OK. If you order by phone, call the number that appears in the Order by Phone section. Software Update The firmware and/or driver updates can be downloaded from the Dell Support website located at support.dell.com.
2 The Quick Launch Utility window provides four buttons; Status Window, Tool Box, Updater, and Troubleshooting. To exit, click the X button at the top-right of the window. For details, click the Help button of each application. Status Window Click to open the Printing Status window. See "Printer Status Window" on page 237. Tool Box Click to open the Tool Box. See "Understanding the Tool Box Menus" on page 197. Updater Click to update the Dell software and printer firmware.
Macintosh® Status Monitor Widget Status Monitor Widget is a printer utility that promotes efficient use of the printer through the exchange of information between the Macintosh and the printer. To open the Status Monitor Widget: Click the Dashboard icon in the dock to launch Dashboard. NOTE: If the Select a printer. message is displayed, select your printer in Preferences. For more information on Preference, see "Preferences" on page 242. Status Monitor window appears.
NOTE: If you receive no response from the printer or the printer is processing a job using a USB connection, the message Cannot get printer information is displayed. 2 Printer Status Image Area Displays the image of printer condition. • Estimated Toner Level image Displays the estimated toner level of each color if the printer is functioning properly. Less than 29% Less than 9% Unknown NOTE: If the utility does not receive a response from the printer, the Unknown toner image is displayed.
• Printer error image Displays an indication image when an error occurs. An error has occurred and the printer requires your attention to correct a problem. An error has occurred and the printer cannot be used. An unknown error has occurred and the printer cannot be used. 3 Info (i) button Click this button to open Preferences. NOTE: The Info (i) button appears on the lower-right corner of the window when the cursor is over the Status Monitor window.
SNMP Community Name You can change the SNMP (Simple Network Management Protocol) community name if using default community name (public). Up to 31 characters can be entered. Service Tag button Click Get Tag button to obtain the service tag. done button Click this button to return to the Printer Status window. 4 Order Supplies button Click this button to display the Order window. This window provides you with the information for ordering printer supplies by telephone or from the web site.
244 Understanding Your Printer Software
18 Understanding Printer Messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This chapter describes messages, their meanings, and how to clear them. NOTICE: When an error code is displayed, the print data remaining on the printer and the information accumulated in the memory of the printer are not secured.
Error-Code What you can do 001-360 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 312. 003-340 003-356 006-370 007-340 007-371 009-654 010-354 010-377 016-302 016-313 016-315 016-317 016-324 016-338 016-340 016-344 016-345 016-346 016-347 016-370 016-383 016-384 Press the button. Contact Dell if this message appears repeatedly. See "Contacting Dell" on page 312.
Error-Code What you can do 016-392 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 312. 016-393 016-394 016-700 016-720 Press the button to cancel the current print job. See "Canceling a Print Job" on page 188. 016-799 Press the button to cancel the current print job. See "Canceling a Print Job" on page 188. 016-920 Press the button. Execute the operation again according to the operation procedure.
Error-Code What you can do 077-104 Check and clear the paper path. See "Clearing Jams" on page 277. 077-105 077-300 Close the rear cover. 077-900 Check and clear the paper path. See "Clearing Paper Jams From the Output Tray" on page 282. 077-901 Check and clear the paper path. See "Clearing Jams" on page 277. 092-310 Clean the CTD sensor. See "Cleaning the Color Toner Density (CTD) Sensor" on page 269. 092-910 093-423 093-424 093-425 "Replace the specified toner cartridge soon.
Error-Code What you can do 093-970 Re-install the specified toner cartridge. See "Installing a Toner Cartridge" on page 264. 093-971 093-972 093-973 093-974 124-333 191-310 Turn off the printer, and then on. If this does not solve the problem, contact Dell. See "Contacting Dell" on page 312. 193-700 This message indicates the printer is in the non-Dell toner mode.
250 Understanding Printer Messages
19 Printing with Web Services on Devices (WSD) This section provides information for network printing with WSD, the new Windows Vista®, Windows Server® 2008, Windows Server 2008 R2, and Windows® 7 protocol of Microsoft®. Adding Roles of Print Services When you use Windows Server 2008 or Windows Server 2008 R2, you need to add the roles of print services to the Windows Server 2008 or Windows Server 2008 R2 client. For Windows Server 2008: 1 Click Start Administrative Tools Server Manager.
Printer Setup You can install your new printer on the network using the Drivers and Utilities CD that shipped with your printer, or using Microsoft's Windows Add Printer wizard. Installing a Printer Driver Using the Add Printer Wizard 1 Click Start Control Panel Hardware and Sound Printers (Start Devices and Printers for Windows Server 2008 R2 and Windows 7). 2 Click Add a printer to launch the Add Printer wizard. 3 Select Add a network, wireless or Bluetooth printer.
a Click Start Control Panel Hardware and Sound Printers (Start Devices and Printers for Windows Server 2008 R2 and Windows 7). b Right-click the printer you just created, and then click Properties (Printer properties for Windows Server 2008 R2 and Windows 7). On the Options tab, set each setting item, and then click Apply. c On the General tab, click Print Test Page. When a test page is printed successfully, installation is complete.
254 Printing with Web Services on Devices (WSD)
20 Specifications Operating System Compatibility Your Dell™ 1350cnw Color Printer is compatible with Microsoft® Windows® XP, Windows XP 64-bit Edition, Windows Server® 2003, Windows Server 2003 x64 Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows Vista®, Windows Vista 64-bit Edition, Windows 7, and Windows 7 64-bit Edition, Mac OS® X Version 10.3.9, 10.4.11, 10.5.8, and 10.6.
Dimensions Height: 225 mm (8.9 inches) Width: 394 mm (15.5 inches) Depth: 300 mm (11.8 inches) Weight (not including cartridge): 11.3 kg (24.
Environment Operation Temperature 10-32°C Relative humidity 10-85% RH (no condensation) Print Quality Guarantee Temperature 15-28°C Relative humidity 20-70% RH (no condensation) Storage Temperature range -20-40°C Storage humidity range 5-85% RH (no condensation) Altitude Operating Up to 3,100 m (10,000 feet) Storage 70.
Cables Your interconnection cable must meet the following requirements: Connection type Connection specifications and symbols 1 USB USB 2.
Maintaining Your Printer 259
260
Maintaining Your Printer 21 Periodically, your printer requires you to complete certain tasks to maintain optimum print quality. If several people are using the printer, you may want to designate a key operator to maintain your printer. Refer printing problems and maintenance tasks to this key operator. Determining the Status of Supplies If your printer is connected to the network, the Dell™ Printer Configuration Web Tool can provide instant feedback on remaining toner levels.
Supply Setting Function Print media Multiple Up in the The printer prints two or more pages on one Layout tab of the printer side of a sheet. The available numbers that driver each printer driver can print one sheet of paper are as follows: • Windows Printer Driver: 2, 4, 8, 16, or 32 pages • Macintosh Printer Driver: 2, 4, 6, 9, or 16 pages Combined with the duplex setting, Multiple Up allows you to print up to 64 pages on one sheet of paper.
• A car for a long period of time. • An environment where corrosive gases are present. • An environment with salty air. Replacing Toner Cartridges CAUTION: Before replacing toner cartridges, read and follow the safety instructions in your Product Information Guide. Dell toner cartridges are available only through Dell. You can order more cartridges online at http://www.dell.com/supplies or by phone. To order by phone, see "Contacting Dell" on page 312.
CAUTION: Always pull the cartridge out slowly so that you do not spill any toner. 4 Pull the toner cartridge out. Installing a Toner Cartridge 1 Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly.
NOTE: Ensure that the color of the new toner cartridge matches that on the handle before replacing it. NOTE: Handle the toner cartridge carefully to avoid spillage of the toner. 2 Remove the tape from the toner cartridge. 3 Adjust the toner cartridge to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the cartridge clicks.
Y 4 Close the toner access cover. Cleaning Inside the Printer CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. 1 Confirm that the printer is not in operation, and open the toner access cover.
2 Pinch the cartridge firmly as shown in the illustration. 3 Pull the toner cartridge out. 4 Pull the other three cartridges out as well. 5 Pull the cleaning rod out.
6 Insert the cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below, and then pull it out. 7 Repeat the same procedure for the other three holes. 8 Return the cleaning rod to its original location.
9 Replace the black cartridge by adjusting it to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the cartridge clicks. 10 Replace the other three cartridges as well. 11 Close the toner access cover. Cleaning the Color Toner Density (CTD) Sensor Clean the CTD sensor only when an alert for the CTD sensor is shown on the Status Monitor or operator panel. 1 Ensure that the printer is turned off.
3 Clean the CTD sensor inside the printer with a clean dry cotton swab. 4 Close the rear cover. Adjusting Color Registration This section describes how to adjust the color registration when you first install the printer or after moving it to a new location.
Performing Auto Correct Auto Correct on the operator panel allows you to correct the color registration automatically. 1 Press the (Menu) button. 2 Press the button. button until Admin Menu appears, and then press the 3 Press the button. button until Maintenance appears, and then press the 4 Press the button until Color Reg Adj appears, and then press the button. 5 Ensure that Auto Correct appears, and then press the button. 6 Ensure that Are you sure? appears, and then press the button.
1 Click Start All Programs Dell Printers Dell 1350cnw Color Printer Tool Box. NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1350cnw Color Printer listed in Printer Name, and then click OK. The Tool Box opens. 2 Click the Printer Maintenance tab. 3 Select Color Registration Adjustment from the list at the left side of the page. The Color Registration Adjustment page is displayed.
Entering Values The Operator Panel Using the operator panel, enter the values that you found in the color registration chart to make adjustments. 1 Load paper. For details about loading paper, see "Loading Paper" on page 45. 2 Press the (Menu) button.
3 Press the button. button until Admin Menu appears, and then press the 4 Press the button. button until Maintenance appears, and then press the 5 Press the button until Color Reg Adj appears, and then press the button. 6 Press the button. button until Enter Number appears, and then press the 7 Ensure that Enter (Y, M, C) appears, and then press the or button until you reach the value (for example, +3) displayed on the chart. 8 Press the button once and move the cursor to the next value.
The Tool Box NOTE: Using the Tool Box, enter the values that you found in the color registration chart to make adjustments. 1 Click Start All Programs Dell Printers Dell 1350cnw Color Printer Tool Box. NOTE: The Select Printer window appears in this step, when multiple printer drivers are installed on your computer. In this case, click the name of Dell 1350cnw Color Printer listed in Printer Name, and then click OK. The Tool Box opens. 2 Click the Printer Maintenance tab.
276 Maintaining Your Printer
Clearing Jams 22 Careful selection of appropriate print media and proper loading allow you to avoid paper jams. See "Print Media Guidelines" on page 155 for more information. NOTE: Before buying large quantities of any print media, it is recommended that you try a sample first. Avoiding Jams • Use only recommended print media. See "Print Media Guidelines" on page 155 for more information.
Identifying the Location of Paper Jams CAUTION: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer. The following illustration shows where paper jams may occur along the print media path.
Clearing Paper Jams From the Front of the Printer CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. NOTE: To resolve the error displayed on the operator panel, you must clear all print media from the print media path. 1 Pull the PSI out. 2 Remove any paper jammed from the front of the printer. 3 Replace the PSI in the printer.
CAUTION: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. Clearing Paper Jams From the Back of the Printer CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance.
3 Remove any paper jammed from the back of the printer. 4 Lower the fuser release levers to their original position. 5 Close the rear cover.
Clearing Paper Jams From the Output Tray CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. CAUTION: To prevent electric shock, always turn off the printer and disconnect the power cable from the grounded outlet before performing maintenance. CAUTION: To avoid burns, do not clear paper jams immediately after printing. The fuser becomes extremely hot during use.
3 Remove any paper jammed from the back of the printer. If no paper is found in the paper path, then remove any paper jammed out of the output tray. 4 Lower the fuser release levers to their original position. 5 Close the rear cover.
284 Clearing Jams
Troubleshooting 285
286
Troubleshooting 23 Basic Printer Problems Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the following: • The power cable is connected to the printer, and to a properly grounded electrical outlet. • The printer is turned on. • The electrical outlet is not turned off at any switch or breaker. • Other electrical equipment plugged into the outlet is working.
Problem Action Menu settings changed from Settings in the software program, the printer driver, or the operator panel have no the printer utilities have precedence over the settings effect. made on the operator panel. Change the menu settings from the printer driver, the printer utilities, or the software program instead of the operator panel. Printing Problems Problem Action Job did not print or incorrect Ensure that Ready to Print appears on the operator panel before you send a job to print.
Problem Action Print media misfeeds or multiple feeds occur Ensure that the print media you are using meets the specifications for your printer. See "Supported Paper Sizes" on page 162 for more information. Fan the print media before loading it. Ensure that the print media is loaded correctly. Do not overfill the print media sources. Do not force print media into the Priority Sheet Inserter (PSI) or the Multipurpose Feeder (MPF) when you load it. Otherwise, it may skew or buckle.
Print Quality Problems NOTE: In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Configuration Web Tool, see "Understanding the Printer Menus" on page 215 and "Dell Printer Configuration Web Tool" on page 109. The output is too light Action 1 Yes The toner cartridges may be low or need to be The task is replaced. Confirm the amount of toner in each complete.
Action 3 Yes No Verify that the Paper Type setting in the printer The task is complete. driver matches the print media you loaded. 1 On the Paper/Output tab in Printing Preferences of the printer driver, check the Paper Type setting. 2 Load dry (not damp) and corrected print media, and then click Print Test Page in Properties of the printer driver. Go to action 4. Is the problem recovered? 4 Disable the Toner Saving Mode in the printer The task is driver. complete.
Action 1 Yes The task is The print media surface may be uneven. Try changing the Paper Type setting in the printer complete. driver. For example, change the plain paper to thick. 1 On the Paper/Output tab in Printing Preferences of the printer driver, change the Paper Type setting. No Go to action 2. Is the problem recovered? 2 Verify that the correct print media is being The task is used. See "Supported Paper Sizes" on page 162. complete. If not, use the print media recommended for the printer.
Action Yes No 1 The task is complete. Go to action 2. The task is complete. Go to action 3. Ensure that the toner cartridges are installed correctly. See "Installing a Toner Cartridge" on page 264. Is the problem recovered? 2 If you use non-Dell brand toner cartridges, install Dell brand toner cartridges. Is the problem recovered? 3 The task is Clean up the fuser unit. 1 Load one sheet of paper on the MPF, and then complete. print a solid image all over paper.
Streaks appear on the output If this trouble comes out, contact Dell. Pitched color dots If this trouble comes out, contact Dell.
Action 1 Yes No The task is Clean inside the printer and performing test complete. print. 1 Clean inside the printer by using the cleaning rod. See "Cleaning Inside the Printer" on page 266. 2 Click Print Test Page in Properties of the printer driver. Contact Dell. Is the problem recovered? Mottle Action 1 Yes No Adjust the transfer bias. The task is 1 Launch the Tool Box, click Adjust BTR on the complete. Printer Maintenance tab. 2 Adjust the setting for the type of print media being used.
Action 1 Yes The task is Adjust the transfer bias. 1 Launch the Tool Box, click Chart Print on the complete. Diagnosis tab. 2 Click the Ghost Configuration Chart button. No Go to action 2. The Ghost Configuration Chart is printed. 3 Launch the Tool Box, click BTR Refresh Mode on the Printer Maintenance tab. 4 Check the check box next to On, and then click Apply New Settings. 5 Click Chart Print on the Diagnosis tab. 6 Click the Ghost Configuration Chart button. The Ghost Configuration Chart is printed.
Fog Action Yes No 1 Is the whole page printed light? Contact Dell. Go to action 2. 2 Start Developer Stir Mode. 1 Launch the Tool Box, click Developer Stir Mode on the Diagnosis tab. 2 Click the Start button. The task is complete. Contact Dell.
Action Yes No 1 The task is complete. Contact Dell. Yes No If the printer is installed in a high altitude location, set the altitude of the location. 1 Launch the Tool Box, and click Adjust Altitude on the Printer Maintenance tab. 2 Select the value close to the altitude of the location where the printer is installed. Is them problem recovered? Auger mark Action 1 The toner cartridges may be low or need to be The task is replaced. Confirm the amount of toner in each complete. toner cartridge.
Wrinkled/Stained paper Action 1 Yes No Verify that the correct print media is being The task is used. See "Supported Paper Sizes" on page 162 complete. and "Print Media Guidelines" on page 155. If not, use the print media recommended for the printer. Is the problem recovered? 2 Check the crease. Is the crease within 30 mm of This type of the four edges of the envelope? crease is considered normal. Your printer is not at fault. If printing on an envelope, go to action 2.
Action Yes No 3b Load the envelope long edge feed in the MPF with the flap open and facing up. For details, see "When Loading Envelope#10, DL, or Monarch" on page 170. The task is complete. Go to action 4b. The task is complete. Contact Dell. The task is complete. Contact Dell. Is the problem recovered? 4a Load the envelope in the MPF with the flap open and facing up. For details, see "When Loading C5" on page 171. Is the problem recovered? 4b Use a different size envelope.
Color registration is out of alignment Action Yes No 1 The task is complete. Go to action 2. The task is complete. Go to action 3. Execute auto color registration adjustment. 1 Launch the Tool Box, and click Color Registration Adjustment on the Printer Maintenance tab. 2 Click the Start button next to Auto Correct. Is the problem recovered? 2 Clean the CTD sensor. 1 Clean the CTD sensor. See "Cleaning the Color Toner Density (CTD) Sensor" on page 269.
Action Yes No 3 The task is complete. Contact Dell. Yes No Print the Color Registration Chart and manually correct the color registration. 1 Click Color Registration Adjustment on the Printer Maintenance tab. 2 Click the Start button next to Color Regi Chart. The color registration chart is printed. 3 Adjust till all straight lines are at the value of 0. See "Adjusting Color Registration" on page 270 for details. 4 Click the Apply New Settings button.
Noise NOTE: In this section, some procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Configuration Web Tool, see "Understanding the Printer Menus" on page 215 and "Dell Printer Configuration Web Tool" on page 109. Action Yes No 1 Contact Dell. Go to action 2. Locate the cause of the problem by removing the toner cartridges. 1 Remove the toner cartridges.
Action 2 Yes 1 Click Machine Check on the Diagnosis tab. Contact Dell. No Go to action 3. 2 Select Dispense Motor Check (Yellow), Dispense Motor Check (Magenta), Dispense Motor Check (Cyan), or Dispense Motor Check (Black) from the drop-down list box, and click the Start button. 3 Click the Play of Sound button to check the motor sound. 4 Repeat steps 1 and 2 to perform Dispense Motor Check for the rest of the toner cartridges.
Misfeed jam Action Yes No 1 The task is complete. Proceed to the action corresponding to the type of the print media being used: Remove the paper from the PSI, and then ensure that papers are properly inserted on the MPF. Is the problem recovered? • Thick - 2a • Thin - 2b • Envelope 2c If performing manual duplex printing, go to action 2d. If using paper other than the above or if not performing duplex printing, go to action 2e. 2a Use thick paper that is 216 gsm or less. The task is complete.
Action Yes No 2e Is the print media damp? Go to action 3c. Go to action 3a. 3a Fan the print media. The task is complete. Go to action 3b. The task is complete. Go to action 3a. The task is complete. Go to action 4. The task is complete. Contact Dell. Action Yes No 1 The task is complete. Go to action 2. Go to action 3a. Go to action 3b. The task is complete. Go to action 3b. The task is complete. Contact Dell.
Other Problems Problem Action Condensation has occurred inside the printer. This usually occurs within several hours after you heat the room in winter. This also occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate environment. Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the display.
308 Troubleshooting
Appendix 309
310
B Appendix Dell Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software program and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware.
support.euro.dell.com (Europe only) • Dell Support e-mail addresses mobile_support@us.dell.com support@us.dell.com la-techsupport@dell.com (Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only) • Dell Marketing and Sales e-mail addresses apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com. 2 Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 3 Click Contact Us on the left side of the page. 4 Select the appropriate service or support link based on your need.
314 Appendix
Index Numeric 100Base-TX Full-Duplex, 141 100Base-TX Half-Duplex, 141 10Base-T Full-Duplex, 141 10Base-T Half-Duplex, 141 Assigning an IP address (for IPv4 Mode), 39 Authenticate Error Trap, 148 Auto Log Print, 125, 127, 225 Auto Reg Adj, 228 Auto Registration Adjustment, 126, 131 A Avoiding jam, 277 A4, 162 Avoiding Paper Jam, 187 A5, 162 About printer, 25 B Ad-Hoc, 149 B5, 162 Adjust Altitude, 126, 133, 207, 232 Adjust BTR, 125, 129, 203, 227 Adjust Fuser, 126, 130, 204, 228 Adjusting color regi
Carbonless copy paper, 157 CCP, 157 Change Password, 233 Changing the settings of menu item, 119 Chart, 231 Chart Print, 210 Clean Developer, 132, 230 Cleaning Inside the Printer, 266 Cleaning the Color Toner Density (CTD) Sensor, 269 Clearing jam, 277 Clearing Paper Jams From the Back of the Printer, 280 Clearing Paper Jams From the Front of the Printer, 279 Clearing Paper Jams From the Output Tray, 282 Coated, 125-126, 130-131, 204205, 227-228 Community Name (Read only), 147 Community Name (Read/ Write),
Dell Printer Configuration Web Tool, 109, 111-112 Page display format, 115 Dell Printer Supplies website, 17 Emulations, 256 Encryption, 149-150 Entering Values, 273 Dell Service Tag Number, 122 Envelope, 125-126, 130-131, 160, 204-205, 227-228 Dell Supplies Management System, 237 Envelope #10, 163 Dell technical support policy, 311 Environment Sensor Info, 211 Environment, 257 Determining Values, 272 Error History, 127, 216 Developer Stir Mode, 211 Ethernet, 135, 141, 258 Device Settings, 127,
Fuser Release Lever, 26, 278 Job History, 127, 215 Job List, 111, 123 Job Name, 123 H Host I/F, 123-124 Host Name, 123, 138 host-based printer driver, 55, 58 Job Status, 123 Job Submitted Time, 123-124 Job Time-Out, 124, 127, 224 HTTP, 138, 144 K Kensington lock, 28 I ID, 123 Identifying Print Media and Specifications, 162 L Impression Number, 124 Label, 125-126, 130-131, 161, 204-205, 227-228 Infrastructure, 149 LCD, 183 Initialize NIC NVRAM and restart printer, 151 LCD Panel, 183, 245 Instal
Loading paper, 45 Monarch, 163 Loading print media, 165 Monarch LEF, 163 Loading Print Media in Multipurpose Feeder (MPF), 45, 166 Mottle, 295 Loading Print Media in Priority Sheet Inserter (PSI), 50, 173 Location, 116, 122 MPF Extension, 25 Multiple Up, 262 Multipurpose Feeder (MPF), 25, 278 Login Error - Attempts, 125 Low Toner Alert Msg, 125, 127 N Low Toner Msg, 226 NCR, 157 LPD, 137, 141, 143, 221 Machine Check, 210 Network, 216 Ethernet, 216 IP Filter, 222 Protocol, 221 Reset LAN, 222 Re
O Weight, 155 OCR, 157 Paper Chute, 26 Online Help, 112, 118 Paper Density, 125, 129, 203, 226 Online Services, 311 Paper Feed Roller, 26 Operating System compatibility, 255 Paper jam location, 278 Operation, 257 Paper Type, 164 Operator Panel, 25, 183 Button, 183 Paper Used, 153 Order Supplies at, 112, 118 Ordering supplies, 28 Output Result, 123 Output Tray, 25, 121, 278 Output Tray Extension, 25, 181 Owner, 123 Paper Width Guides, 25 Parts name, 25 PDL, 256 Peer-to-Peer, 96 Plain, 125-126,
Print Media Dimensions, 165 Printer Status, 111, 117, 121 Print media, 155, 262 Printing, 187 Print quality guarantee, 257 Printing on letterhead, 158 Print Quality Problems, 290 Printing problem, 288 Print Server Reports, 134 Printing Speed, 122 Print Server Settings, 111, 117, 134, 140 Printing Status Window, 237 Printer Type, 121 Print Server Setup Page, 134 Printing with Web Services on Devices (WSD), 251 Print Volume, 111, 117, 153 Priority Sheet Inserter (PSI), 25 Printer Bitmap, 116
Refresh button, 119 Service code, 21 Refresh Mode, 212 Service Tag, 21, 226 Regular, 126 Set button, 183, 245 Relative humidity, 257 Set Password, 112, 118, 151 Removing toner cartridge, 263 Setting the IP Address, 39 Report Page, 189 Setup diagram, 20 Reports, 126, 200 Shared Printing, 91 Reset Defaults, 133, 207, 231 SNMP, 138, 141, 146 Reset Print Server, 150 SNMP UDP, 221 Restart Printer, 151 Software Update, 238 Restore Settings button, 119 SSID, 149 Return policy, 312 Status Mon
TCP/IP Settings, 136, 142, 200, 209 Temperature, 257 Toner Access Cover, 25 Toner Refresh, 230 W Wall Jack Connector, 26 Warranty, 312 Warranty information, 20 Tool Box, 197 Web Link Customization, 126, 134 Top frame, 115 WEP, 149-150 Transfer Belt, 26, 278 Wireless LAN, 149, 222 Transfer Roller, 26 Wireless Settings, 135, 149 Trap Notification 1-4, 148 Wireless Setup, 217 Troubleshooting, 287 Wireless Status, 217 Turning On Printer, 36 Wizard Setup, 70 WPA-PSK, 150 U ug_feature, 23 WPA-PSK
324 Index
