Dell Venue 10 Pro – 5055 User’s Guide Regulatory Model: T14G Regulatory Type: T14G001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Working on Your Tablet.......................................................................................5 Before Working Inside Your Tablet....................................................................................................... 5 Turning off Your Tablet......................................................................................................................... 6 2 Features.............................................................................................
Service Provider hardware information........................................................................................24 Enabling PIN lock.......................................................................................................................... 24 Refreshing / Recovering / Re-setting your tablet..............................................................................24 Refresh your PC without affecting your files....................................................................
Working on Your Tablet 1 Before Working Inside Your Tablet Use the following safety guidelines to help protect your tablet from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following condition exists: • You have read the safety information that shipped with your tablet. WARNING: Before working inside your tablet, read the safety information that shipped with your tablet.
CAUTION: Before touching anything inside your tablet, ground yourself by touching an unpainted metal surface, such as the metal at the back of the tablet. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components. 6. Remove the storage SD card from the tablet. Turning off Your Tablet Turning off your tablet completely shuts down your tablet. You can turn off your tablet by two ways: • Using power button • Using charms menu 1.
b. Touch Settings —> Power —> Shut down to turn off the tablet.
2 Features Table 1. 1. 2. 3. 4. 5. 6. 19. 20. 21. Camera Camera-status light Microphones Power button Windows button MicroSD memory card reader Micro-SIM reader (LTE/ HSPA+ models only) Speaker Noble security-cable slot Back camera Dock-guide slots Dock pins Service-tag label Wi-Fi / WWAN status light (optional) USB 2.0 connector Speaker Battery-status light Micro USB power connector Micro HDMI connector Volume buttons Audio connector 22. 23. 24. 25.
Setting Up Your Tablet 3 Charging the Tablet CAUTION: Charge the battery in an ambient temperature of 0 °C to 40 °C. CAUTION: Use only the power adapter and power cable that came with your tablet. Using unauthorized power adapters or power cables may cause severe damage to your tablet. NOTE: The battery is not fully charged when you unpack your tablet. 1. Connect the power cable into the power adapter. 2.
Battery icon Description Battery is fully charged and AC adapter is connected. Battery is charging with AC adapter. Your tablet is running on battery power and the battery is discharging. Your tablet is plugged in, and either no battery is detected or the battery is not working correctly. Battery is at low level. Battery is at critical level. Turning On Your Tablet NOTE: Use this tablet in an ambient temperature between 0 °C and 40 °C. 1.
Turning off the Screen Using power button Press the Power button to turn off the screen. Using Charms 1. Swipe from the right edge of the display to access the Charms bar. 2. Touch Settings → Power → Sleep to turn off the screen. NOTE: If your tablet is in a sleep state, press the Power button once to turn on the screen.
4 Using Your Tablet Screen Orientation For optimal viewing experience, the screen orientation changes automatically to portrait or landscape format depending on how you hold the tablet. NOTE: Some applications may not support automatic screen rotation to portrait or landscape format. How to lock / unlock the screen orientation 1. Swipe from the right edge of the display to access the Charms bar. 2. Touch Settings 3. Touch toggle to lock the screen orientation, or touch orientation. → Screen .
Gestures Your tablet has a multi-touch display. You can touch the screen to operate the tablet. Gesture Actions Functions Touch • Tap gently on the display with your fingertip. • • • Select items on the screen, including options, entries, images, and icons Start applications Touch buttons on the screen Input text using the on-screen keyboard Touch and hold your finger on the display • • Drag and Drop Move item such as images and icons on the screen Touch and Hold 1. 2. 3.
Gesture Actions Functions Zoom in Enlarge the view of an image or web page Touch the display with two fingers and then move the fingers apart Zoom out Reduce the view of an image or web page Touch the display with two fingers and then move the fingers closer Rotate Rotate an object by 90 degrees Touch the display with two or more fingers and then move the fingers in a clockwise or counterclockwise arc Right-Click To perform a right-click on your tablet, Touch and Hold your finger for 2 seconds on
The Windows Start Screen The Windows Start screen displays a list of default and custom Live Tiles, which act as a shortcut to Control Panel, Windows Explorer, Weather application, RSS, Windows Store, Internet Explorer, and other installed applications. Live Tiles on your Start screen change and update in real time so you can get real-time updates about news or sports, check what your friends are up to, and get the latest weather forecast.
If your tablet is running on an application or performing actions, pressing the Start icon back to the Start screen. If you are at the Start screen, pressing the Start icon recently used application or most recently viewed screen. NOTE: The functionality of the Start icon is same as Windows button takes you takes you to the most .
After you connect your device to the audio port, a pop-up window displays with options. Select the appropriate option and click OK. NOTE: These are the default options on the tablet, which display only when you connect a device to the audio port. Depending upon your device, you can select any of these options. WARNING: Listening to loud music for extended period of time can lead to hearing loss. 1. Connect the headphones to the audio port (3.5 mm) on the tablet. 2.
CAUTION: Opening the card-slot door without loosening the screw may damage the door. NOTE: The type of screw may vary depending on the tablet configuration. NOTE: Make sure the card is correctly aligned and is inserted all the way. NOTE: Turn off your device before inserting the micro‑SIM card. Inserting the MicroSD Card 1. Insert the card into the respective slot and push the card in until it click in place.
NOTE: Make sure the card is correctly aligned and is inserted all the way. NOTE: Turn off your device before inserting the microSD card.
Managing your tablet settings 5 Wi-Fi setting Turning On/Off Wi-Fi 1. Swipe from the right edge of the display to access the Charms bar. 2. Touch Settings 3. Swipe Wi-Fi icon right or left to turn Wi-Fi on or off. → Change PC settings → Networks → Airplane mode. Connecting to a network 1. Swipe from the right edge of the display to access the Charms bar. 2. Touch Settings → Available → Select an available network → Connect .
Mobile broadband setting Turning On/Off mobile broadband 1. Swipe from the right edge of the display to access the Charms bar. 2. Touch Settings 3. Swipe Mobile broadband icon left or right to turn mobile broadband on or off. →Change PC settings → Networks → Airplane mode. Connecting to a mobile broadband network 1. Ensure an active SIM card is inserted into the tablet. 2. Swipe from the right edge of the display to access the Charms bar.
3. Touch Setting 4. The estimated data usage will be shown once the mobile broadband network is enabled. → Network → Connections → Your Service Provider → Connect. NOTE: You can choose the option Connect automatically to connect the mobile broadband automatically. NOTE: Your tablet will automatically prioritize Wi-Fi networks over mobile broadband networks, when both are available.
Service Provider hardware information 1. Swipe from the right edge of the display to access the Charms bar. 2. Touch Settings 3. Touch Your Service Provider to view the hardware information including the subscriber information and International Mobile Equipment Identity (IMEI) number. → Change PC settings → Network. Enabling PIN lock 1. Swipe from the right edge of the display to access the Charms bar. 2. Touch Settings 3. Touch and hold Your Service Provider or right-clicked if docked. 4.
Remove everything and re-install Windows This option enables you to recycle or start over your tablet completely, and you can reset to its default / factory settings. If you want to perform this action: 1. Click Get Started. The Reset your PC window opens. 2. Click Next.
Synchronizing your tablet 6 Using Microsoft account If your computer has Microsoft Windows 8.1 installed, you can synchronize user settings of your tablet with your computer using a Microsoft account. When you sign in with your Microsoft account on your tablet, you can automatically synchronize your settings, including internet browser history, application settings, and personal files etc., with other Windows 8.1 PCs and Windows 8.1 tablets.
Getting Your Stylus Ready for Use 1. Twist the barrel in a counter clockwise direction. 2. Insert an AAAA battery with the positive side facing the tip of the pen. 7 NOTE: Follow your local and regional statutes and regulations on disposal of battery waste. 3. Re-assemble the barrel securely. Using the Optional Stylus with Your Tablet The Stylus is ergonomically designed to work with your tablet for long time periods.
Docking Your Tablet to the Keyboard Dock 1. 8 Rotate the keyboard dock to a 90-degree angle. NOTE: The hinge position will be open, when you dock you tablet to the keyboard dock. 2. Dock the tablet to the keyboard dock. NOTE: When the connection is made, you need to manually turn the on-screen keyboard off if it is displayed on the screen. Undocking Your Tablet from the Keyboard Dock 1. Push and hold the button on the Mobile Keyboard dock. 2. Lift the tablet from the Mobile Keyboard dock.
Cleaning Your Tablet 9 CAUTION: Before you clean your tablet, disconnect all cables. Clean your tablet with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances. 1. Turn off your tablet. For more information on turning off your tablet, see Turning Off Your Tablet. 2. Disconnect any attached devices, headphones, speakers, and keyboard dock from the tablet and from their electrical outlets. 3. Remove any installed Micro-SD and Micro-SIM card.
10 Troubleshooting Battery problem Problems Possible causes Possible solutions • Battery does not charge • • Unplug the Dell AC power adapter from the wall and verify that the outlet is functioning. Check all cable connections and plug back into the wall, then back into the tablet. Check all connectors to ensure proper connectivity. NOTE: The tablet battery requires about 4 hours to fully charge.
2. Tablet does not turn off Press and hold the Power button for 11 seconds to perform a hard shut down. Tablet locks up 1. 2. Tablet is not responding or behaving unexpectedly Press and hold the Power button for 4 seconds. • • • Driver failure Operating system failure Virus/Malware 1. 2. 3. Press and hold the power button for 11 seconds to perform a hard shut down. Remove the power supply and unplug / plug the battery. Shut down and restart your tablet. Refresh the tablet.
Network problem Problems Possible causes No wireless connection Possible solutions 1. 2. 3. 4. 5. No mobile broadband connection • • The mobile broadband has been capped. No signal from the service provider. 1. 2. Check if the wireless radio is on. See Wi-Fi Settings. Try to get closer to the wireless access point. Try to connect to another known wireless access point. Reset the wireless router if using a private network; open the browser to view the landing page if using a public network.
11 System Setup System Setup enables you to manage your computer hardware and specify BIOS‐level options. From the System Setup, you can: • Change the NVRAM settings after you add or remove hardware • View the system hardware configuration • Enable or disable integrated devices • Set performance and power management thresholds • Manage your computer security To access the system setup options (BIOS): 1. Connect your tablet to the keyboard dock or connect a USB enabled keyboard to your tablet.
Option Function BIOS Version Displays the BIOS revision. EC Version Displays the EC Version. Product Name Displays the product name of your tablet. Service Tag Displays the service tag of your tablet. Asset Tag Displays the asset tag of your tablet. Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default. CPU Type Displays the CPU type of your tablet. CPU Speed Displays the CPU speed of your tablet.
Option Function NOTE: The default settings may vary depending on the tablet configuration. Table 4. Security Option Function Admin Password The administrative password is a user-configurable password that will prohibit modification of most of the BIOS setup fields until the correct administrative password is typed in the ‘Unlock Setup’ prompt through the BIOS setup. It can also be used in place of the system password at boot time.
Table 5. Boot Option Function Network Stack This option is enabled by default. File Browser Add Boot Option This option is enabled by default. File Browser Del Boot Option This option is enabled by default. Secure Boot This option is disabled by default. Boot Option Priorities • • Boot Option 1: Windows Boot Manager Boot Option 2: Windows Boot Manager ( HDD1– UEFI OS (Hard Drive) Table 6. Exit Option Function Save Changes and Reset Allows you to save the changes and reset.
The Drivers and Downloads page opens. 8. On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS. 9. Identify the latest BIOS file and click Download File. You can also analyze which drivers need an update. To do this for your product, click Analyze System for Updates and follow the instructions on the screen. 10. Select your preferred download method in the Please select your download method below window; click Download File. The File Download window appears. 11.
Technical Specifications 12 NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
Ports and Connectors Audio one 3.5 mm jack Video one micro HDMI connector USB one USB 2.0 connector Micro USB one micro USB connector Memory card reader one microSD card reader Docking port one Dell 6-pin dock connector Subscriber Identity Module (SIM) port one Micro SIM slot Display Type LED-LCD with MIPI interface, HD (1280x800), and Full-HD (1920x1200) Size 10.1 inches diagonal Dimensions: Height 227.72 mm (8.97 inches) Width 147.8 mm (5.82 inches) Depth 2.45 mm (0.
Storage Storage eMMC 4.5.1 32/64 GB (HS200) Battery Type Rechargeable Li-ion Battery (32Whr) Dimensions Depth 224.2 mm (8.83 inches) Height 4.45 mm (0.18 inches) Width 78.5 mm (3.09 inches) Weight 170.00 g (0.38 lbs) Voltage 3.7 VDC (nominal) and 4.
AC Adapter Non-operating –40 °C to 70 °C (–40 °F to 158 °F) Physical Height 9.9 mm (0.39 inches) Width 262.6 mm (10.34 inches) Depth 175.8 mm (6.92 inches) Weight (minimum) 656.9 grams (1.45 lbs) Environmental Temperature: Operating 0 °C to 40 °C Storage -40 °C to 65 °C Relative humidity (maximum): Operating Operating 10% to 90% (noncondensing) Storage Storage 5% to 95% (noncondensing) Altitude (maximum): Operating –16 m to 3048 m (–50 to 10,000 ft) Non-operating –15.
Contacting Dell 13 NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to dell.com/support. 2. Select your support category. 3.
