MOSAIC ENERGY FIREFLY® USER TRAINING GUIDE 1.0.38.4 (Includes up to RR CX v3.26.4; FIREFLY D4200; D4300 CXMI 1.
Datamatic, LTD. System Training Manual Version 06.09.09 MOSAIC™ regulations and Warranty information .................................................................................... 3 FCC Regulations ...................................................................................................................................... 4 Introduction ............................................................................................................................................... 6 Equipment.
Datamatic, LTD. System Training Manual Version 06.09.09 MOSAIC™ regulations and Warranty information The MOSAIC System is intended to be operated to manufacturer's specifications. As such, Customer understands that electronic communication between Datamatic and your MOSAIC System is required to provide software updates, to conduct support activities and to validate proper configuration and operation.
Datamatic, LTD. System Training Manual Version 06.09.09 FCC Regulations FCC Part 15 requires that the Manual include the following statement: “Caution: Changes or modifications not expressly approved by the manufacture could void the user's authority to operate the equipment.” “NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Datamatic, LTD. System Training Manual Version 06.09.09 FCC ID: ODYD4200 and ODYD4300 Datamatic, Ltd. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) This device must accept any interference received, including interference that may cause undesired operation. WARNING: These devices operate under Part 15 of the FCC rules.
Datamatic, LTD. System Training Manual Version 06.09.09 Introduction The Datamatic MOSAIC Mesh System is an automatic meter reading system designed for reading meter data remotely and wirelessly. This is accomplished using the Datamatic MOSAIC Mesh system that forms a mesh network with neighboring MOSAIC FIREFLYs and reports data to the MOSAIC Software Interface through strategically placed MOSAIC Gateway devices. MOSAIC FIREFLYs can be deployed using walk-by, mobile, and MOSAIC Mesh collection platforms.
Datamatic, LTD. System Training Manual Version 06.09.09 Equipment MOSAIC FIREFLY The MOSAIC FIREFLY tracks and transmits meter reading data. Each MOSAIC FIREFLY records up to 240 days of hourly consumption readings, thereby enabling the resolution of billing disputes. The MOSAIC FIREFLY signal includes the meter reading, leak indicators and trouble codes upon detection. (Refer to the troubleshooting section) • • • • • Batteries: Dual 3.
Datamatic, LTD. System Training Manual Version 06.09.09 FIREFLY Meter Interface Unit (MIU) – MOSAIC Gas The Gas FIREFLY can be configured to record 330 days of hourly consumption, and its signal transmits the same data as the Electric FIREFLY. Three models are designed for three specific groups of meters: • American, Canadian, & Singer Power Supply: 3.6V replaceable lithium chloride D-cell battery Operating Temperature Range: -40°F to 185°F Radio Communication Frequency: 916.
Datamatic, LTD. System Training Manual Version 06.09.09 Installation Considerations -9- • Complete field installation of a MOSAIC FIREFLY takes five to ten minutes, depending on the meter location and mounting application. • Some meters may be located in such a manner that they require the addition of repeaters to reach the mesh.
Datamatic, LTD. System Training Manual Version 06.09.09 Installation Supplies Electric FIREFLY Installation Equipment • 2-way RF ROADRUNNER. • Phillips Screwdriver, #2 head, with 3-4” shaft. Used for attaching FIREFLY to meter. • Flat Head Screwdriver, with 3/16” wide head. Used for attaching FIREFLY power supply wire clips to meter’s utility side power bus. • Static grounding mat with wrist strap and grounding plug.
Datamatic, LTD. System Training Manual Version 06.09.09 Electric Meter Install Kits ABB 2 - .25 nylon spacers GE 2 - .25 nylon spacers 2 - 4-48X1/2” pan head screws Westinghouse 2 - .25 nylon spacers 2 – 6-40 X ½” screws Landis & Gyr 2 – 6-32 X ½” screws 2 – Post Meter spacers 2 - .25 nylon spacers Sangamo 1 - .25 nylon spacer 1 - 5-40X ½” screw Each Electromechanical FIREFLY will require a sun shade to be installed. - 11 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 06.09.09 Gas FIREFLY Installation Equipment • 2-way RF ROADRUNNER • Cordless drill, reversible, variable speed, adjustable clutch. Used to remove register screws and attaching FIREFLYS to meters. • Flat head screwdriver, with standard 1/8” wide head. Used to remove index screws. • Flat head screwdriver, with standard 3/16” wide head. Used to remove index screws. • Flat head screwdriver, with standard 5/16” wide head.
Datamatic, LTD. System Training Manual Version 06.09.09 Reading an Electric or Gas Meter Following are some basic rules on how to read “clock style” electric or gas meter indexes. Each of the four or five dials on the meter represents one digit of the present reading. The dials move both clockwise and counter-clockwise. When the hand of one of the dials is between numbers, always take the smaller number. For example: Residential Electric meter example 4 6 3 7 2 This reading would be 46372.
Datamatic, LTD. System Training Manual Version 06.09.09 This reading is 00000. Cyclometer (or odometer) style indexes are easier to read and can be found on both electric and gas meters. - 14 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 06.09.09 Installation Procedures Installing and Programming MOSAIC Gas FIREFLYs in Mesh Mode Installing the MOSAIC Gas FIREFLY Pre-installation Setup • • • Access the FIREFLY Template from the FIREFLY Menu. Select the type of service for the FIREFLY you are installing. Then you will select a prompt type for each parameter of either Normal or Default. ¾ NORMAL - this means you are going to enter this value each time.
Datamatic, LTD. System Training Manual Version 06.09.09 Gas FIREFLY Parts Identification American Gas FIREFLY Kit 1. American Gas FIREFLY 2. Gas FIREFLY battery 3. Index cover 4. Tamper caps (2) 5. American FIREFLY drive 6. FIREFLY to meter screws (4) 7. Index to FIREFLY screws (2) 8. Index cover screws (4) 9. Battery screw - 16 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 06.09.09 Installing the Gas FIREFLY Optional: Pre-assemble FIREFLY, battery and drive kit prior to beginning field installations. 1. Remove tamper caps and/or lead wire seal from the gas meter, if equipped. 2. Remove the screws from the plastic index cover on the meter using a screwdriver (or cordless drill) and remove the register index and screws. 3. Remove any remaining gasket material from behind the plastic cover. Use gasket scraper if necessary. 4.
Datamatic, LTD. System Training Manual Version 06.09.09 5. Take meter index and align index drive with hole (or over gear) in FIREFLY drive shaft assembly. 6. Using new self-tapping screws from the install packet, tighten the index to the FIREFLY with a screwdriver. 7. Once the index is attached to the FIREFLY, rotate the drive shaft to confirm the dials move easily. 8. Insert the four (large) meter to FIREFLY screws from the install packet into the FIREFLY housing. 9.
Datamatic, LTD. System Training Manual Version 06.09.09 a. Place bottom right of the FIREFLY, over the screw hole and insert mounting screw. Rotate the FIREFLY counter clockwise to fully seat onto the meter. 12. After checking drive alignment, attach FIREFLY to meter by tightening screws. Torque screws in a crossing pattern. Note: When attaching the FIREFLY to the gas meter, the rear of the FIREFLY drive shaft needs to be properly engaged to the meter gear or drive.
Datamatic, LTD. System Training Manual Version 06.09.09 13. Tighten the four screws that attach the new index cover to the FIREFLY. Check “Datamatic” lettering for proper orientation. Make sure the gasket is tight against the meter, without over-tightening screws. Note: Limit torque when installing screws. Failure to do so could damage the FIREFLY and negatively impact the FIREFLY’s performance. 14. Program the FIREFLY then insert tamper plugs into new index cover (see programming section below).
Datamatic, LTD. System Training Manual Version 06.09.09 Programming FIREFLYs in Mesh Mode Mesh FF Config Utility (CXMI) The Mesh FF Config Utility (CXMI) is used to program MOSAIC FIREFLYs in mesh mode. To access the CXMI software from the standard ROADRUNNER program screen, press F3 to bring up the Begin Comm menu, and then press 3 to exit the program. A shortcut to the CXMI program is located on the Desktop. If you do not have the CXMI software, please contact Datamatic Customer Support.
Datamatic, LTD. System Training Manual Version 06.09.
Datamatic, LTD. System Training Manual Version 06.09.09 MIU Settings From the MESH FIREFLY Config Utility Menu, select 1 – MIU Settings.
Datamatic, LTD. System Training Manual Version 06.09.09 Software Version To view the current software version press the FNCTN key then the V key from the main menu. Change Phy Fram To change the OREO Phy Fram, press the CNTRL key then the P key. Use caution when performing this function as it could prevent your ROADRUNNER from communicating with your FIREFLYs. NOTE: To perform menu items A, B C, D and E, the FIREFLY must be awake before it will respond.
Datamatic, LTD. System Training Manual Version 06.09.09 The following information is returned from the FIREFLY: Set Configuration See section below titled “Programming the Wire-end MOSAIC FIREFLY” Enter AutoCAL (Sensor Only) See the section below titled “Programming the Sensor-end MOSAIC FIREFLY”. Clear Flags (Sensor Only) To clear any FIRELY flags select D – Clear Flags. - 25 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 06.09.09 Enter the FIREFLY Serial Number. The application will clear all FIREFLY flags and return to the FIREFLY Sensor menu. Ship Mode Ship Mode is when the processor on the FIREFLY is in dormant state and will only respond to an interrupt caused by the closure of the reed switch using a magnet. Ship Mode will reset all parameters except Phy Fram back to defaults. To put the FIREFLY back into Ship Mode select E – Ship Mode. Enter the FIREFLY Serial Number.
Datamatic, LTD. System Training Manual Version 06.09.09 Installing and Programming MOSAIC Electric FIREFLYs in Mesh Mode Installing MOSAIC Electric FIREFLYs Pre-installation Setup • • • Access the FIREFLY Template from the FIREFLY Menu. Select the type of service for the FIREFLY you are installing such as electric. Then you will select a prompt type for each parameter of either Normal or Default. ¾ NORMAL - this means you are going to enter this value each time.
Datamatic, LTD. System Training Manual Version 06.09.09 #3 Check the Options Screen Check the options screen from the FIREFLY Menu for the following: 1. Capture Data = Enabled 2. APD Register Number = Enabled 3. Clear Prof. Data = Enabled 4. Delta Warning = 2 5. Show Constants =Disabled 6. Comm. Method = Wireless RF 7. 8. 9. A. B. C. D. E. F. G. H.
Datamatic, LTD. System Training Manual Version 06.09.09 Installing the MOSAIC Electric FIREFLY Note: All work on Electric FIREFLYs needs to be done taking static grounding precautions. Failure to use a grounded static mat and wrist strap when handling or retrofitting the FIREFLY to an electric meter could result in static discharge damage to the electronics. Units found to be damaged in this manner will not be covered by Datamatic warranty. See picture of static mat below: 1.
Datamatic, LTD. System Training Manual Version 06.09.09 Note: If the meter disc is already painted, still place template over disc to ensure the entire area is covered. If not, paint in additional area within template not already covered with paint. 6. If required for this meter type, add metal extensions to the meter. 7. Position the FIREFLY on top of the nameplate posts. 8. Mount the unit flush on top of the nameplate posts with the spacer and nameplate above it. 9.
Datamatic, LTD. System Training Manual Version 06.09.09 Note: The CR2032 batteries have a limited life. Installing the FIREFLYs soon after battery installation ensures the longest possible backup life. 15. Replace the glass cover on the meter, making sure the FIREFLY wires do not get pinched between the meter and the cover. 16. Optional: Test meter and calibrate on a test bench. 17.
Datamatic, LTD. System Training Manual Version 06.09.09 Read and Verify (RV) Procedure Another visit to all electric and gas meters should occur no less than 72 hours after new FIREFLYs have been installed. This allows for consumption to go through the meter to check accuracy. Any FIREFLY that needs adjustment or troubleshooting due to inaccuracy requires another RV visit until the FIREFLY passes inspection and accuracy is assured.
Datamatic, LTD. System Training Manual Version 06.09.09 Entering a Trouble or Skip Code If the user aborts the RV Interrogation, (meaning they have pressed “I” to interrogate, but then pressed ‘FNCTN’ then ‘ESC’ keys on X7 or ‘ESC’ only on the CX to stop interrogation) they have the option to enter a trouble code, skip code, or exit without saving any information. This function will create a record that is returned with the FIREFLY configuration data. Standard trouble and skip codes should be utilized.
Datamatic, LTD. System Training Manual Version 06.09.09 Repeaters are ideally placed above ground with the antenna in a vertical position. When using FIREFLYs as repeaters, they can be placed in pits, but a resulting loss of RF performance should be anticipated. For best results and maximum coverage mount the repeater similar to the picture above. - 34 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 06.09.09 Load Firmware Load Firmware Image to OREO After the user selects the ‘Load Firmware’ option, the following dialog is displayed: The first option allows the user to load the firmware image to the OREO. The second option allows the user to send a firmware image that has been loaded into an OREO to a FIREFLY. In order to load a new firmware image to a FIREFLY through the OREO, it must first be loaded into the secondary image location in the OREO.
Datamatic, LTD. System Training Manual Version 06.09.09 When a firmware image item is highlighted in the list control, the name of the file associated with the image is displayed below the list control. All firmware images stored on the handheld are expected to be stored in a folder designated as \FirmwareImages The second list control shows the list of firmware images that are currently in the OREO. The second list control has 4 columns.
Datamatic, LTD. System Training Manual Version 06.09.09 The firmware image that will be sent to the FIREFLY is the image that is stored in the secondary image location within the OREO. So in order to send a firmware image to a FIREFLY, the image must first be loaded into the OREO. After selecting option 2, the user will be prompted for the serial number of the FIREFLY: After entering the serial number, the ‘Send Firmware Image to FIREFLY’ dialog is displayed: - 37 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 06.09.09 NOTE: Choosing “Destination: Both” will only work when upgrading firmware in the same mode (i.e. mesh to mesh or non-mesh to non-mesh). Immediately the application begins requesting a list of the current firmware images stored in the FIREFLY.
Datamatic, LTD. System Training Manual Version 06.09.09 After the transfer has completed, a message is displayed on the screen indicating that the transfer is almost done (re-activate the FIREFLY if needed): After the transfer has completed, a message is displayed on the screen indicating that the transfer is done: It should be noted that the FIREFLY goes inactive after the transfer has completed.
Datamatic, LTD. System Training Manual Version 06.09.09 Edit Terminal Commands Adding a new terminal command To add or edit a terminal command, from the main selection menu, select the ‘Edit Terminal Commands’ menu item: After selecting this option, the following dialog is displayed: This dialog displays all of the commands that have been added to the command list. The commands are sorted in alphabetical order. All of the commands are stored in a file called TerminalCommands.dat.
Datamatic, LTD. System Training Manual Version 06.09.09 The command edit control is where the terminal command is entered. The command description is not required. When entering a description, the ‘ENTER’ key can be used to add line feeds to the description as needed. To dismiss the dialog box and accept the changes, press the ‘OK’ button. To discard the changes, press the ‘CANCEL’ button or press the ‘ESC’ key.
Datamatic, LTD. System Training Manual Version 06.09.09 To execute a terminal command, select option 4. Terminal Interface from the main selection menu. After selecting the terminal interface menu item, the following dialog is displayed: This dialog has 5 controls. The Command drop down list contains the list of available commands that can be executed on the command line. The Serial Num edit box is where the serial number for a remote device is supplied.
Datamatic, LTD. System Training Manual Version 06.09.09 It should be noted that when a serial number is supplied, the command is automatically configured for remote execution. After the command is entered, press the Blue Key and the ‘E’ key to execute the command.
Datamatic, LTD. System Training Manual Version 06.09.09 Edit Export Definition The data export feature will allow exporting most of the data items captured during the FIREFLY configuration process. In order to export data that has been captured, a definition that defines the order of the fields in the export file as well as the fields to be export must be created. To create a new export definition or to edit an existing export definition, the user will select option ‘5’ from the main menu.
Datamatic, LTD. System Training Manual Version 06.09.09 When setting up a new definition, the user will be required to enter a definition name. The delimiter option allows the user to specify how the fields will be separated in the export file. There are three available separators the user can choose from: Comma, Semicolon, and Tab. The default selection is to separate the fields in the exported file by commas. There are two list views on the dialog.
Datamatic, LTD. System Training Manual Version 06.09.09 The fields will be exported in the order that they appear in the ‘Selected’ list. To arrange the order of the fields, highlight the field and press the ‘Up’ button to move the item up in the list or the ‘Down’ button to move it down in the list. To remove an item from the selection, press the ‘Del’ button. Removing an item will move the item back to the Available fields list.
Datamatic, LTD. System Training Manual Version 06.09.09 Export Data In order to export data using a definition, the user will select option ‘6’ from the main menu. The following screen shot is an example of the main menu. Selecting option 6 will show the following dialog: There will be a drop down list that contains all of the definitions that have been set up for exporting data. After selecting a definition, the user will then have the option for entering a start date and an end date.
Datamatic, LTD. System Training Manual Version 06.09.09 To select a date, the user can use either the arrow keys to move between dates and months or use the stylus to select a date. The left/right arrow keys will scroll through the dates backward/forward through the month. The up/down arrow keys will cause the date selection to scroll from week to week. After selecting a date, the user will need to either press either the ‘OK’ button on the screen or press the ‘ENTER’ key on the keyboard.
Datamatic, LTD. System Training Manual Version 06.09.09 MOSAIC FIREFLYs as Repeaters (Mesh Mode) When wired as a repeater, after a successful initial swipe, the RED LED will go solid and the GREEN LED will flash slowly as the MOSAIC FIREFLY searches for the mesh. When communication has been established with a node already connected to the mesh (MOSAIC Gateway, Repeater or another MOSAIC FIREFLY) the GREEN LED will go solid. - 49 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 06.09.09 Troubleshooting Electric and Gas FIREFLYs Reports are generated from installation and RV data that has been sent to Datamatic using the DAZE program. These reports are processed and e-mailed back to the customers for review. These reports are used to identify which FIREFLYs need troubleshooting. Examples of FIREFLYs in need of troubleshooting include no RF signal and Delta values outside of specified range.
Datamatic, LTD. System Training Manual Version 06.09.09 Inaccurate Undercounting FIREFLY Gas FIREFLY: • Ensure the drive shaft is engaged properly and turns freely. • Look at index speed; excessive index speed can cause under-counting. Continually undercounting deltas usually means the account has an undersized meter, making both the meter and FIREFLY miss counts. Electric FIREFLY: • Check connection of FIREFLY to power posts. Reconnect using the proper technique if needed.
Datamatic, LTD. System Training Manual Version 06.09.09 Troubleshooting Procedures MOSAIC FIREFLY Codes Code BA10 Description Battery Meaning Battery is low Onsite visit Y or N? Yes Ta40 Tamper Yes Le60 Leak EN70 Encoder Not Read Encoder Invalid System recorded En70 48 times 25 hours of continual consumption Did not receive reading “Other” message.
Datamatic, LTD. System Training Manual Version 06.09.09 Unread Meters Troubleshooting 1. Research in the MOSAIC Software Interface to determine when the last read was and check for possible patterns. 2. If the MOSAIC FIREFLY is unable to join the network: a. Verify that the MOSAIC FIREFLY is installed and mounted properly in the meter pit b. Swipe the meter & refer to the LED Operational States for verification of functional status Mesh (light will slow blink green).
Datamatic, LTD. System Training Manual Version 06.09.09 FIREFLY File Emailing Instructions The program most commonly used to zip files is called WinZip. If you do not have this program, find out if you can have it downloaded to your computer from www.Winzip.com. It is around $29 for the software. These instructions below are written for users using the WinZip program. Use the following instructions to Zip and E-mail the FFConfiguration (F1) and FFReadVertification (F2) file.
Datamatic, LTD. System Training Manual Version 06.09.09 At the Email Window: Enter the following information into the email window. The below example is if you are using Microsoft Outlook as your email program. To: FIREFLY@Datamatic.com Subject: CustomerName_InstallerName_MMDDYY Body: List the cycle/routes loaded in the file. Also, state whether this file was created from a new install or a Read and Verify.
Datamatic, LTD. System Training Manual Version 06.09.09 FAQ’s Can I use all three MOSAIC Gateway backhaul types in a single installation? Yes. Will I see a difference as far as data collection between the three MOSAIC Gateway backhaul configurations? No, you will not see a difference. Why would I need to use GPRS in an installation? GPRS works well in areas where other types of backhaul coverage are not available. Is the Wi-Fi product 802.11 compliant? Yes, our Wi-Fi product is 802.11B compliant.
Datamatic, LTD. System Training Manual Version 06.09.09 What is the battery life for the MOSAIC FIREFLY? When run at a 20 minute mesh interval, 10 plus years. Is the battery pack replaceable? Yes, the battery pack can be replaced at Datamatic. What frequency does the MOSAIC product use? We use a Frequency Hopping Spread Spectrum (FHSS) over the 902-928 MHz band. 50 separate frequencies are utilized.
Datamatic, LTD. System Training Manual Version 06.09.09 What is the MOSAIC FIREFLY repeater battery life? It works similar to that of a MOSAIC FIREFLY. Do you support cellular backhaul from the MOSAIC Gateway? Yes, via GPRS only at this time. Do you support Wi-Fi backhaul at the MOSAIC Gateway? Yes, 802.11 b. - 58 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 06.09.09 Appendix A ROADRUNNER CX with MOSAIC Gas FIREFLY FIREFLY Template for_________________________________ Parameter Prompt Type Value Suggested Value 1. Reading Normal Normal Depends on meter/billing units 2. Register # Normal Normal Normal 3. Constant Default Depends on meter/billing units 4. Optic Threshold Default 10 5. Rollover Default Depends on meter/billing units 6.
Datamatic, LTD. System Training Manual Version 06.09.09 #1 Set your FIREFLY Template (See Appendix A): Parameter Prompt Type Value (Recommended Value) 1. Reading Normal Normal 2. Register Number Normal Normal 3. Mode (makes the FIREFLY active) Default (Active) 4. System Number (area code for FIREFLYs) 5. Profile Interval (how often usage is saved) 6. Transmit Interval (how often a FIREFLY sends its signal into the air) 7.
Datamatic, LTD. System Training Manual Version 06.09.09 ROADRUNNER CX with MOSAIC Electric FIREFLY FIREFLY Template for_________________________________ Parameter Prompt Type Value Suggested Value 1. Reading Normal Normal Depends on meter/billing units 2. Register # Normal Normal Normal 3. Constant Default Depends on meter/billing units 4. Optic Threshold Default 10 5. Rollover Default Depends on meter/billing units 6. Read Truncation Default Depends on meter/billing units 7.
Datamatic, LTD. System Training Manual Version 06.09.09 FIREFLYs) 6. Profile Interval (how often usage is saved) 7. Transmit Interval (how often a FIREFLY sends its RF signal) 8. Constant (dependent upon the meter) 9. Rollover (# Of Dials FIREFLY sends) 10. Profile Scale X. Save & Exit - 62 - Default (15) Default (2) Normal or Default Default (7.2, 12, 14.4) (5) Default (1) To Save your Template Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 06.09.09 Contacting Datamatic Use the Go To: master navigation menu to access the ‘Support’ page. The Support page consists of the following: - 63 - Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual - 64 - Version 06.09.09 Confidential Datamatic, Ltd.
Datamatic, LTD. System Training Manual Version 06.09.09 Document Revisions Do Not Print Team Members: Date: Revision: Revision Log: - 65 - Deena Martin June 9, 2009 – June 16, 2009 A Created MOSAIC Energy FF Guide; updates for FCC certification per Ken D. Confidential Datamatic, Ltd.
