Falcon® 4400 Series with Windows® CE Falcon 4410 26-Key model Falcon 4420 48-Key model Falcon 4410 52-Key NU model Quick Reference Guide
PSC Inc 959 Terry Street Eugene, Oregon 97402 Telephone: (541) 683-5700 Fax: (541) 345-7140 An Unpublished Work - All rights reserved. No part of the contents of this documentation or the procedures described therein may be reproduced or transmitted in any form or by any means without prior written permission of PSC Inc. or its wholly owned subsidiaries ("PSC").
Table of Contents Falcon® 4400 Serieswith Windows® CE .............................................................. 3 Overview ......................................................................................................................3 Getting Started ..............................................................................................................4 Features of the Falcon ...................................................................................................
Troubleshooting ........................................................................................................... 40 RF Connectivity Troubleshooting .............................................................................. 43 Technical Support ........................................................................................................ 44 PSC Website Support .............................................................................................. 44 PSC Website TekForum ......
Falcon® 4400 Series with Windows® CE Overview The Falcon® 4400 combines the flexibility of Windows® CE with the power of the Intel XScale processor, WiFi wireless technology, a large color display, laser (1D) and imaging (1D and 2D) scanning in an ergonomic PDT. The Falcon® 4400 series is designed for warehouses, distribution centers, retail instore environments, and other inventory management applications requiring maximum performance and durability.
Getting Started Getting Started Before using the Falcon for the first time, you must install the battery pack into the Falcon, then charge both the battery pack and the backup battery. See Installing the Battery Pack on page 9 for instructions. You must charge the battery pack and backup battery in a dock or with a power cable prior to your first use of the Falcon. The initial charge time is approximately 24 hours. See Charging the Batteries on page 12 for more information.
Features of the Falcon Figure 1. Falcon Front View and Connector View Touchscreen Display LED Scanning/ Charging Indicator Falcon 44xx 26-Key Keypad USB/Serial Connector Strap Studs w/Rubber Bumpers Handle Falcon 4420 Handled model Power Key Reset For a complete description of each key on the Falcon, refer to page 22.
Features of the Falcon Figure 2. Falcon Scanner and Battery Door Views Scanner Aperture Stylus Stylus Holder Speaker Trigger Handle Battery Door Latch (2 each) Tether/Lanyard Port Battery Door Strap Studs For more information, please refer to the Falcon® 4400 Windows® CE Mobile Computer Product Reference Guide (PRG), located on the Falcon 4400 Product CD that came with your device.
Features of the Falcon Figure 3. Model comparison Model 4410 Model 4420 Model 4420 with Tethered Stylus Table 1. Features of the Falcon Feature Function/Description More Information Battery Door Rotate the latches to unlock the battery door so the battery pack can be removed. Figure 4, page 9 Display/Touch Screen The equivalent of a PC monitor for viewing and interacting with the current application. This display is touch-sensitive; use it like you would a mouse on a PC.
Powering the Falcon Feature Function/Description More Information Stylus Use the stylus for navigation, the soft input panel (SIP), and to select items on the touch screen. Place the stylus in the holder after use so you don’t lose or misplace it. An optional Stylus Tether is available for all models.
Getting Started tery pack’s state and the recharging method. A sample battery pack label is shown at the right. You must charge the battery pack and backup battery in a dock or with a power cable prior to your first use of the Falcon. The initial charge time is approximately 24 hours. CAUTION If you remove the battery pack or it fails, there is a 30 minute window in which to insert a charged battery pack before the backup battery fails.
Getting Started 1. On a 441X, detach the elastic handstrap by releasing its hook from the strap studs at the base of the unit (refer to the PRG). Figure 4. Installing the Battery Pack Battery Door Latches Battery Door Plastic Pull Tab Unhook/hook Strap As Needed Battery Falcon Strap Studs Cover Plate (unit may have Handle here instead) 2. Turn the battery door latches to unlock the battery door. Remove the door. 3.
Getting Started Checking Battery Power If you remove the battery pack or the battery fails, you have about 30 minutes to swap in a new battery pack or charge the battery pack before the backup battery fails (if the backup battery has been fully charged). System Tray Battery Status Indicators The System Tray displays icons to show the status of some battery conditions, as shown in Table 2. Table 2.
Getting Started Charging the Batteries There are several methods for charging the battery pack and backup battery. LEDs on the Falcon, the Single-Slot Dock, Four-Slot Dock, and Four-Slot Battery charger give visual indication of the charge state. Table 3 gives an overview of all the LEDs and what they indicate. Table 3.
Getting Started Charging with a Battery Charger A LiIon Four-Slot Battery Charger is available to charge batteries independently from the Falcon. To use, align the battery contacts with those in the Charger and insert them into the slots. Figure 5. Four-Slot Battery Charger Power Indicator LED Charging with the Dock There are two models of docks for the Falcon: a Single-Slot Dock and a FourSlot Dock. On both models, an external power supply (AC adaptor) provides power to the dock.
Getting Started Figure 6. Charging the Battery Pack in a Single-Slot Dock Top/Rear View of Single-Slot Dock USB/Serial Connector Battery Pack in Spare Battery Charging Slot Battery Pack in Spare Battery Charging Slot Power Port Battery Tab RS-232 Serial Port USB Port Power LED Spare Battery LED Refer to Table 3 on page 12 for a list of LED indicators and their purpose. Refer to the PRG for additional information on storage and disposal of batteries.
Setting Up the Mobile Computer Setting Up the Mobile Computer At first use or after a cold reset, the unit will go through a series of initial bootup sequences. Each of these sequences are described as noted: 1. Touchscreen Calibration, illustrated in Figure 7. 2. Radio Card Setup on page 15. 3. Installing the USB Driver on page 16. 4. Network Setup on page 16. 5. Setting the Date and Time on page 17. Touchscreen Calibration Figure 7.
Setting Up the Mobile Computer ther information. If you have a Cisco card go to www.cisco.com; for Symbol go to www.symbol.com. Installing the USB Driver So the Host PC can communicate with the Falcon, install the USB driver file from the CD that came with the Falcon, or download it from the PSC website. Follow the directions on the CD, or use the following instructions: 1. Microsoft® ActiveSync must be installed on your computer before proceeding. Go to www.microsoft.com for information. 2.
Setting Up the Mobile Computer Figure 8. Modifying the Network Connection Settings. • IP Address: Select DHCP or set static IP settings. • Name Servers: If using static IP, set DNS and WINS servers. Setting the Date and Time To set or change the date and time, complete the following steps: Figure 9. Setting the Date and Time 1. From the Start menu, select Settings > Control Panel > Date/Time to open the Date/Time Properties control panel.
Entering Data Entering Data To open applications, select Start > Programs to display a list of available programs. If the program has an icon on the desktop, double-tap to open it. There are several ways to enter data with the Falcon: • Use the keypad. Refer to Keypads starting on page 22. • Use the stylus on the touchscreen display. Refer to Using the Stylus on page 18 for more information on using the stylus. • Use the soft input panel (digital keyboard) with the stylus.
Entering Data Figure 10. Back View of a Falcon 4420 with a Stylus Stylus Stylus Holder It is good practice to replace the stylus into the holder after each use so you don’t misplace it. An optional Tethered Stylus is also available, preventing accidental loss of the stylus. Figure 11.
Entering Data Navigating the Display There are several navigation areas on your display, including the command bar, and task bar. Each of these navigation areas have sub-areas of navigation as well. Take the time to familiarize yourself with these features to save yourself valuable time. The Command Bar Use the Command bar at the top of the screen to perform tasks in programs, such as opening a file, saving a file, or editing a file. Refer to Figure 12, to view the Command bar. Figure 12.
Entering Data The Task Bar The Task bar at the bottom of the screen displays the start menu icon, an icon for the active program, the current time, and system icons for utilities loaded in memory, including the keyboard icon, which opens and closes the soft input panel (SIP). Start Button. Tap the Start button ( ) to open the Start menu. The Start menu includes access to Programs, Favorites, Documents, Settings, Help, and the Run command.
Entering Data Figure 13. Soft Input Panel Keyboard Icons Soft Input Panel To open the SIP: Tap the Keyboard icon to open the menu and select Keypad from the pop-up menu to open the keyboard To close the SIP: Tap the Keyboard icon to open the menu and select Hide Input Panel to close the keyboard Use the stylus to select letters, numbers, or symbols from the Soft Input Panel for the current application. Tap the key to change the keypad to show international letters.
Entering Data Keypad Attributes There are a number of keys that are common to the different keypad models. Table 4 lists special function keys that are found on several keypads, as well as those which are unique to specific keypads. Table 4.
Entering Data • The icon is displayed if either Shift or CAPS mode is active. • If more than two states are active at the same time, only the last two states are displayed in the System Tray. Scroll between icons to view the active modes. Table 5. Input States and their System Tray Indicators Icon State Keypad Model(s) Normal (Numeric) Mode 26-key Alpha Mode 26-key 26-key CAPS Mode 48-key 52-key Function Present only on keypads with an Alpha key.
Entering Data Icon State Keypad Model(s) Function 48-key 52-key Alt Mode Alt mode converts keys to system keys that allow users to access the menu. Activated by pressing . This state expires after a normal key is pressed unless 52-key NU the key is held down. Ctrl Mode allows keyboard shortcuts. You can perform functions such as Save (Ctrls) and Find (Ctrl-f). Toggle on and off for text formatting (for example, Ctrl-b for 52-key NU bold, Ctrl-i for italics, Ctrl-u for underline).
Entering Data 26-Key Functions. Most of the keys on the keypad of the Falcon have more than one function. To access the secondary features and functions, you must first press another key to access the desired input state. Only one system tray icon is visible at a time. The most recently activated state is in the left position of the system tray if more than one state is active. Alpha-Numeric Keys.
Entering Data 48-Key Keypad The 48-key keypad is designed to allow you to type all letters and numbers without requiring multiple key presses. Figure 15. 48-Key Keypad Backlight Esc Shift (Caps) Alt Fn Ctrl Power Some of the keys on the 48-key keypad of the Falcon have more than one function. To access the secondary features and functions, you must first press another key to access the desired input state. See Table 4 on page 23 for further information.
Entering Data 52-Key Keypad The standard 52-key keypad is designed to allow you to type all letters and numbers without requiring multiple key presses. Figure 16. 52-Key Keypad Scan . (Backlight) Shift Fn Power Alt Some of the keys on the keypad of the Falcon have more than one function. To access the secondary features and functions, you must first press another key to access the desired input state. See Table 4 on page 23 for more information. 52-Key Functions Press +< .
Scanning Bar Codes 52-Key Numbers Up (NU) Keypad The full alphanumeric 52-Key Numbers Up (NU) keypad brings frequently used keys into a more ergonomic position, and is available with the 5250 TE overlay. Figure 17. 52-Key NU Keypad Fn Backlight Alt Esc Scan Ctrl Caps Power Shift Space 5250 Keymap The 5250 keymap is designed to provide the keyboard functions needed to run 5250 terminal emulation software. The 5250 keymap is available with either the 48-key, 52-key, or 52-key NU model.
Scanning Bar Codes Figure 18. Scanning a Bar Code Press on the keypad (26, 52 or 52-key NU) or the Scan Trigger to initiate a scan with the Falcon. 2. Aim the scan window at the bar code following the guidelines outlined in Figure 19. 3. Press on the keypad (26, 52 or 52-key NU) or the Scan Trigger on the handle. The laser scans as long as you hold the button or trigger, or for 10 seconds, or until a good scan is obtained. 4. Aim the laser beam at the center of the bar code.
Scanning Bar Codes 5. The device beeps and the green LED indicator comes on until the trigger is released. The green LED and the beep tone indicate a good read. If the bar code scan failed, adjust the reading angle or distance. Make sure that the laser beam scans across all bars of the bar code. Refer to Figure 19. 6. The bar code data is entered in the current application. 7. Once a bar code is read successfully, the scanner turns off automatically.
Image Capture Orientation Rotational orientation does not affect the imager module's ability to read bar codes. For example, the imager can read a bar code when the aimer beam is parallel to the lines of the bar code. What is important is the location of the aimer in relation to the center of the bar code. The aiming beam should be centered over the bar code, but it can be positioned in any direction for a good read. Figure 21.
Flash Memory scale, rotate, and modify image quality settings. See the PRG for detailed information on using the Falcon 2D for image capture. Flash Memory In addition to the RAM-based storage standard on Windows CE terminals, the Falcon is also equipped with Datalight FlashFX Flash-based application and file storage area. Refer to the PRG for more information. The FlashFX storage memory persists across all reset (warm/cold reboot) conditions and software / firmware updates.
Flash Memory Figure 22. Location of the FlashFX Disk FlashFX Disk Size The size of the FlashFX disk will vary, depending upon several factors, such as the size and number of currently running applications and the amount of memory currently consumed by the OS. To view the current size of Flash Memory: 1. Double-tap the My Device icon on the desktop. (See Figure 22). Figure 23.
Context Sensitive Help 2. Press and hold the FlashFX Disk directory with the stylus, and select Properties from the pop-up menu (see Figure 23A). 3. The FlashFX Properties dialog opens (see Figure 23B). The number following Free is the amount of memory currently available on the Falcon. Table 7. FlashFX Disk Specifications FlashFX Disk Specifications Total Flash size 64.0 MB 128 MB OS/Firmware uses up to 32.0 MB 32 MB FlashFX size 32.
Resetting the Falcon Resetting the Falcon There are two reset methods for the Falcon. • A warm reset terminates a “hung” application, and clears the working RAM, but preserves the file system. • A cold reset forces all applications to close and clears working RAM and files not resident on the FlashFX Disk. PSC recommends that you always attempt a warm reset before initiating a cold reset. Once you initiate a cold reset, all applications are forcibly closed and working RAM and files are cleared.
Resetting the Falcon Figure 25. Warm Reset Hold down 1 & 2 ...then press 3 F2 F1 F3 3 : /@ , \* 1 G H I 4 P Q R S 7 Fn Alt Enter M N O 5 6 T UV W XY Z 8 9 2 1 2 3 4 5 6 Del 7 8 9 Tab . 0 Caps BkSp 3 Shift A B C D F G H I J K L M N O P Q R S T U V W X Y E S tatr 0 E n te r 3 S h ift Ta b C aps Ta b Enter Scan 3 2 J K L .
Resetting the Falcon PSC recommends that you always attempt a warm reset before initiating a cold reset. Once you initiate a cold reset, all applications are forcibly closed and working RAM and files are cleared. CAUTION Any applications, files, or data in RAM will be lost if you cold reset. Only the applications and the files in the FlashFX Disk are preserved upon a cold reset.
Maintaining the Falcon • The splash screen will appear after a short period. • Recalibrate the touch screen or press to circumvent calibration. • The desktop appears with the application shortcuts on the screen. • RF Network PC Card (if present) connects to the network system. The custom settings in the registry are persistent. Maintaining the Falcon With normal use, the Falcon, Dock, Four-Slot Dock and battery chargers require no maintenance.
Troubleshooting Troubleshooting Refer to the Falcon 4400 Windows CE PRG for more information. Table 8. Troubleshooting Problems, Causes, and Solutions Problem The Falcon does not turn on. Possible Cause Solution The battery pack is not installed Ensure the battery is installed properly. properly. System failure. Perform a cold reset. Refer to Resetting the Falcon starting on page 36. During boot, the terminal Firmware flash memory has beeps twice and the system been corrupted. stays blank.
Troubleshooting Problem Possible Cause The Falcon does not accept The scanning window is dirty. scan input. Solution Carefully wipe the scanning window with a soft, clean cloth. Do not use abrasive cleaners. The scanning application is not Verify that the unit is loaded with a scanning applicaloaded. tion. See your System Administrator. Unreadable bar code. Be sure the symbol is not defaced. Distance between exit window and bar code is incorrect. Be sure you are within proper scanning range.
Troubleshooting Problem The Spare Battery LED on the dock is flashing RED. 42 Possible Cause Solution Time-out fault: the spare battery pack charging has exceeded the maximum timeout period. In either case, if the Spare Battery LED is flashing red, do the following: 1. Disconnect the AC adapter from the dock. 2. Remove the spare battery pack and the Falcon from the dock. Over-voltage fault: the spare 3. Connect the AC adapter to the dock. battery pack charging has exceeded the maximum charge 4.
Troubleshooting RF Connectivity Troubleshooting Gather facts: • Falcon type • AP & RF card brand (ensure latest version of firmware installed) • Host type • Software type • Software version (ensure latest version is installed) • Frequency and duration of issue START Does the Falcon respond to a PING command from a PC? YES Does the Falcon display an error during the boot process? NO Contact Tech Support.
Technical Support Technical Support PSC Website Support The PSC website (www.psc.com) is the complete source for technical support and information for PSC products. The site offers the PSC TekForum, product support, product registration, warranty information, product manuals, product tech notes, software updates, demos, and instructions for returning products for repair. PSC Website TekForum Search for information on the TekForum by clicking on the Support link on the PSC home page.
Appendix A: PSC Falcon® Windows® CE Series End User License Agreement Notice to End User: The PSC Product you have acquired contains Software, which is integral to the product’s operation. This Software is being provided to you under license, subject to the terms and conditions of this Agreement. If you use the PSC Product, you will be deemed to have accepted the terms and conditions of this Agreement.
Appendix A: PSC Falcon® Windows® CE Series End User License Agreement 3.3 End User may obtain support for Software from PSC at PSC’s standard support fees and under PSC’s standard support terms and conditions in effect at the time the support is requested. 4. Intellectual Property. End User acknowledges that the Software constitutes valuable trade secrets of PSC or PSC’s third party licensors and that the Software is protected by intellectual property laws and treaties.
Appendix A: PSC Falcon® Windows® CE Series End User License Agreement MENTS, WHETHER ORAL OR WRITTEN, BETWEEN THE PARTIES CONCERNING SUCH CLAIMS, AND WILL NOT BE MODIFIED OR AMENDED BY ANY PAST, CONTEMPORANEOUS, OR FUTURE AGREEMENTS OR DEALINGS BETWEEN THE PARTIES, WHETHER ORAL OR WRITTEN, EXCEPT AS SET FORTH IN A FUTURE WRITING SIGNED BY BOTH PARTIES. 8. Limitation Of Liability. EXCEPT AS PROVIDED IN SECTION 7, PSC SHALL NOT BE LIABLE FOR ANY CLAIMS AGAINST END USER BY ANY OTHER PARTY.
Appendix B: Microsoft® Windows® CE End User License Agreement Microsoft® has contractually obligated PSC Inc. to include the following information as part of our software end user license agreement: You have acquired a device (“DEVICE”) that includes software licensed by PSC Inc. from Microsoft licensing Inc. or its affiliates (“MS”).
Appendix C: PSC Falcon® Windows® CE Product Series Warranty Warranty Falcon products are guaranteed against defects in materials and workmanship for the period specified at the time of sale. This warranty shall apply to Falcon Portable Data Terminals (PDT's), Base Stations for the Falcon and Chargers for the Falcon. Cables, mounts and other accessory items are specifically warranted for a period of 90-days from product purchase.
Appendix D: Safety Information Laser Safety Label Figure 27. Laser Safety Label AVOID EXP OSURE — LASER LIGHT IS EMITTED FROM THIS APERTURE PSC 959 Terry St. PRODUCT OF USA Eugene, OR 97402 Complies with 21CFR and Part 15 of FCC rules. Item # 345-4201-005 DATE OF MANUF RADIO: BREEZECOM EUR: CE0560 CAN: 24611032079A FCC: M52PCRNZZ-00 This figure illustrates an example of a laser safety label, which is located on the scanning pod of laser-based Falcon 4400 series units.
Appendix E: Laser Safety International Caution Statements for CLASS 11, 22, 3R3, II4, and IIA5 Laser Devices English PSC scanners are certified in the U.S. to conform to the requirements of DHHS/CDRH 21CFR Subchapter J and to the requirements of IEC/EN 60825-1:1998-2001. Class 1, 2, 3R, Class II, and IIA products are not considered to be hazardous. The scanner contains internally a Visible Laser Diode (VLD) whose emissions do not exceed the maximum limits as set forth in the above regulations.
Appendix E: Laser Safety ATTENTION L’utilisation d’instruments optiques avec le scanneur augmente le danger pour les yeux. Les instruments optiques comprennent les jumelles, les microscopes et les verres grossissants. Ils ne comprennent pas les lunettes portées par l’utilisateur. German Dieser Scanner ist den in den Vereinigten Staaten geltenden Vorschriften des DHHS/CDRH 21 CFR Subchapter J und den Vorschriften der IEC/EN 60825-1:1998-2001 entsprechend bescheinigt.
International Caution Statements for CLASS 1, 2, 3R, II, and IIA Laser Devices Danish Denne scanner opfylder de amerikanske krav stillet i "DHHS/CDRH 21CFR Subchapter J" og opfylder også de krav, der stilles i IEC/EN 60825-1:1998-2001. Klasse 1, 2, 3R, klasse II eller klasse IIA produkter anses for at være sikre. Scanneren indeholder en Visible Laser Diode (VLD), der ikke overskrider maksimumgrænserne, som beskrevet i ovenstående reglement.
Appendix E: Laser Safety VAR FÖRSIKTIG Försök inte öppna eller reparera komponenter i den optiska kamaren. Om icke auktoriserad personal öppnar eller reparerar delar i den optiska kammaren, kan detta strida mot säkerhetsföreskrifterna för laserutrustning. Det optiska systemet får endast repareras på fabriken. VAR FÖRSIKTIG Användning av optiska system med scannern ökar risken för ögoskada. Optiska instrument inkluderar kikare, mikroskop och förstoingsglas, men inte användarens glasögon.
International Caution Statements for CLASS 1, 2, 3R, II, and IIA Laser Devices Portuguese Este scanner foi certificado nos EUA para atender os requisitos do subcapítulo J do DHHS/CDRH 21 CFR e os requisitos do IEC/EN 60825-1:1998-2001. Os produtos da Classe 1, 2, 3R, Classe II ou IIA não são considerados perigosos. O scanner contém internamente um Diodo de Laser Visível (VLD - Visible Laser Diode) cujas emissões não ultrapassam os limites definidos nos regulamentos mencionados acima.
Appendix E: Laser Safety Chinese 56 Falcon® 4400 Series with Windows® CE
International Caution Statements for CLASS 1, 2, 3R, II, and IIA Laser Devices Japanese Quick Reference Guide 57
Appendix E: Laser Safety NOTES 58 Falcon® 4400 Series with Windows® CE
International Caution Statements for CLASS 1, 2, 3R, II, and IIA Laser Devices NOTES Quick Reference Guide 59
Appendix E: Laser Safety NOTES 60 Falcon® 4400 Series with Windows® CE
DECLARATION OF CONFORMITY PSC hereby declares that the Equipment specified below has been tested and found compliant to the following Directives and Standards: Directives: EMC 89/336/EEC, Low Voltage 73/23/EEC, R&TTE 1999/5/EC Standards Equipment: EN 55022-B:2001; CISPR 22:2001; EN 55024:2001; EN 60825-1:2001; EN60950:2000 Power SupEN 55014-1/2:1997, EN60950, EN 61558-1/2:1997+A1 plies: Radios: EN 300-328-1 and -2:2000, EN 301.489.
Asia Pacific PSC Hong Kong Hong Kong Telephone: [852]-2-584-6210 Fax: [852]-2-521-0291 Germany PSC GmbH Darmstadt, Germany Telephone: 49 (0) 61 51/93 58-0 Fax: 49 (0) 61 51/93 58 58 Latin America PSC S.A., INC. Miami, Florida, USA Telephone: (305) 591-3222 Fax: (305) 591-3007 Australia PSC Asia Pacific Pty Ltd. North Ryde, Australia Telephone: [61] (2) 9870 3200 Fax: [61] (2) 9878 8688 Italy PSC S.p.A. Vimercate (MI), Italy Telephone: [39] (0) 39/62903.
