Falcon® 4400 Series with Windows® CE Falcon 4420 48-Key model Falcon 4410 26-Key model Falcon 4410 52-Key NU model Quick Reference Guide
Datalogic Mobile, Inc 1505 Westec Dr. Eugene, Oregon 97402 Telephone: (541) 743-4800 Fax: (541) 743-4900 An Unpublished Work - All rights reserved. No part of the contents of this documentation or the procedures described therein may be reproduced or transmitted in any form or by any means without prior written permission of Datalogic Mobile, Inc. or its affiliates or subsidiaries ("Datalogic" or “Datalogic Mobile”) .
Table of Contents Falcon® 4400 Series with Windows® CE ............................................................. 3 Overview ......................................................................................................................3 Getting Started ..............................................................................................................4 Features of the Falcon ...................................................................................................
Table of Contents Troubleshooting ........................................................................................................... 41 RF Connectivity Troubleshooting .............................................................................. 45 Technical Support ........................................................................................................ 46 Datalogic Mobile Website Support .............................................................................
Falcon® 4400 Series with Windows® CE Overview The Falcon® 4400 combines the fle xibility of Windows® CE with the power of the Intel XScale processor, WiFi wireless technology, a large color display, laser (1D) and imaging (1D and 2D) scanning in an ergonomic PDT. The Falcon® 4400 series is designed for warehouses, distribution centers, retail instore environments, and other inventory management applications requiring maximum performance and durability.
Getting Started • Troubleshooting and Datalogic Mobile Technical Support starting on page 41. Getting Started Before using the Falcon for the first time, you must install the battery pack into the Falcon, then charge both the battery pack and the backup battery. See Installing the Battery Pack on page 10 for instructions. You must charge the battery pack and backup battery in a dock or with a power cable prior to your first use of the Falcon. The initial charge time is approximately 24 hours.
Features of the Falcon Figure 1. Falcon Front View and Connector View Touchscreen Display LED Scanning/ Charging Indicator Falcon 44xx 26-Key Keypad USB/Serial Connector Strap Studs w/Rubber Bumpers Handle Falcon 4420 Handled model Power Key Reset For a complete description of each key on the Falcon, refer to page 24.
Features of the Falcon Figure 2. Falcon Scanner and Battery Door Views Scanner Aperture Stylus Stylus Holder Speaker Trigger Handle Battery Door Latch (2 each) Tether/Lanyard Port Battery Door Strap Studs For more information, please refer to the Falcon® 4400 Windows® CE Mobile Computer Product Reference Guide (PRG), located on the Falcon 4400 Product CD that came with your device.
Features of the Falcon Figure 3. Model comparison Model 4410 Model 4420 Model 4420 with Tethered Stylus Table 1. Features of the Falcon Feature Function/Description More Information Battery Door Rotate the latches to unlock the battery door so the battery pack can be removed. Figure 4, page 10 Display/Touch Screen The equivalent of a PC monitor for viewing and interacting with the current application. This display is touch-sensitive; use it like you would a mouse on a PC.
Powering the Falcon Feature Function/Description More Information Stylus Use the stylus for navigation, the soft input panel (SIP), and to select items on the touch screen. Place the stylus in the holder after use so you don’t lose or misplace it. An optional Stylus Tether is available for all models.
Getting Started tery pack’s state and the recharging method. A sample battery pack label is shown at the right. You must charge the battery pack and backup battery in a dock or with a power cable prior to your first use of the Falcon. The initial charge time is approximately 24 hours. CAUTION If you remove the battery pack or it fails, there is a 30 minute window in which to insert a charged battery pack before the backup battery fails.
Getting Started Models require either a Listed class II or class III with a Limited Power Source (LPS). For the safety certification to be valid, class III input power sources must be IEC/EN60950-1 (EN 60335-series, EN 60065 or relevant) approved. - For single Docks and battery charger Input: 100 - 240 VAC Output: 12 VDC Max. Current: 2.5 A Max. Power: 30 W - For 4-slot Docks Input: 100 - 240 VAC Output: 12 VDC Max. Current: 5.0 A Max.
Getting Started Figure 4. Installing the Battery Pack Battery Door Latches Battery Door Plastic Pull Tab Unhook/hook Strap As Needed Battery Falcon Strap Studs Cover Plate (unit may have Handle here instead) 2. Turn the battery door latches to unlock the battery door. Remove the door. 3. Insert the battery pack with the pull tab on the outside and the battery contacts aligned with the matching contacts inside the battery compartment.
Getting Started Checking Battery Power If you remove the battery pack or the battery fails, you have about 30 minutes to swap in a new battery pack or charge the battery pack before the backup battery fails (if the backup battery has been fully charged). System Tray Battery Status Indicators The System Tray displays icons to show the status of some battery conditions, as shown in Table 2. Table 2.
Getting Started Charging the Batteries There are several methods for charging the battery pack and backup battery. LEDs on the Falcon, the Single-Slot Dock, Four-Slot Dock, and Four-Slot Battery charger give visual indication of the charge state. Table 3 gives an overview of all the LEDs and what they indicate. Table 3.
Getting Started Charging with a Battery Charger A LiIon Four-Slot Battery Charger is available to charge batteries independently from the Falcon. To use, align the battery contacts with those in the Charger and insert them into the slots. Figure 5. Four-Slot Battery Charger Power Indicator LED Charging with the Dock There are two models of docks for the Falcon: a Single-Slot Dock and a FourSlot Dock. On both models, an external power supply (AC adaptor) provides power to the dock.
Getting Started Figure 6. Charging the Battery Pack in a Single-Slot Dock Top/Rear View of Single-Slot Dock USB/Serial Connector Battery Pack in Spare Battery Charging Slot Battery Pack in Spare Battery Charging Slot Power Port Battery Tab RS-232 Serial Port USB Port Power LED Spare Battery LED Refer to Table 3 on page 13 for a list of LED indicators and their purpose. Refer to the PRG for additional information on storage and disposal of batteries.
Setting Up the Mobile Computer Setting Up the Mobile Computer At first use or after a cold reset, the unit will go through a series of initial bootup sequences. Each of these sequences are described as noted: 1. Touchscreen Calibration, illustrated in Figure 7. 2. Getting Connected on page 16. 3. IP Network Setup on page 17. 4. Setting the Date and Time on page 19. Touchscreen Calibration Figure 7. Touchscreen Calibration Follow the on-screen directions to calibrate the touchscreen.
Setting Up the Mobile Computer Connecting to a PC In order for the Falcon to communicate with a host PC, Microsoft® ActiveSync must be installed on the computer. Go to www.microsoft.com/downloads/ for information. Reference the PRG for detailed instructions. Installing the USB Driver So the Host PC can communicate with the Falcon, install the USB driver file from the CD that came with the Falcon, or download it from the Datalogic website.
Setting Up the Mobile Computer Figure 8. Modifying Network Connection Settings. • IP Address: Select DHCP or set static IP settings. • Name Servers: If using static IP, set DNS and WINS servers. RF Setup (Summit Client Utility) The Summit Client Utility (SCU) is an application designed for users and administrators of mobile devices that use a Summit radio module.
Entering Data Setting the Date and Time To set or change the date and time, complete the following steps: Figure 9. Setting the Date and Time 1. From the Start menu, select Settings > Control Panel > Date/Time to open the Date/Time Properties control panel. Use the arrows in the application to navigate, increase or decrease the time or date. 2. Select the year to open a field where you can change the year by backspacing, or entering a new year. 3. Select the month to open a pulldown list of months. 4.
Entering Data • application’s open file. Refer to Scanning Bar Codes starting on page 31 for more information on using the scanner. If your Falcon has the 2D Imaging module installed, you can read and decode traditional 1D linear bar codes, 2D and composite symbols. You can also capture images such as signatures, labels, and other items. See Bar Code Scanning with 2D Imager starting on page 33 for further information.
Entering Data It is good practice to replace the stylus into the holder after each use so you don’t misplace it. An optional Tethered Stylus is also available, preventing accidental loss of the stylus. Figure 11.
Entering Data Navigating the Display There are several navigation areas on your display, including the command bar, and task bar. Each of these navigation areas have sub-areas of navigation as well. Take the time to familiarize yourself with these features to save yourself valuable time. The Command Bar Use the Command bar at the top of the screen to perform tasks in programs, such as opening a file, saving a file, or editing a file. Refer to Figure 12, to view the Command bar. Figure 12.
Entering Data The Task Bar The Task bar at the bottom of the screen displays the start menu icon, an icon for the active program, the current time, and system icons for utilities loaded in memory, including the keyboard icon, which opens and closes the soft input panel (SIP). Start Button. Tap the Start button ( ) to open the Start menu. The Start menu includes access to Programs, Favorites, Documents, Settings, Help, and the Run command.
Entering Data To open the SIP: Tap the Keyboard icon to open the menu and select Keypad from the pop-up menu to open the keyboard To close the SIP: Tap the Keyboard icon to open the menu and select Hide Input Panel to close the keyboard Use the stylus to select letters, numbers, or symbols from the Soft Input Panel for the current application. Tap the key to change the keypad to show international letters.
Entering Data Key Name Keypad Model(s) 26-key 52-key 52-key NU 4-Way Rocker Key 26-key 52-key 48-key 52-key NU 48-key 52-key 52-key NU 48-key 52-key 52-key NU Function/Description Press to activate the laser scanner. Press the edge of the 4-way rocker key to move the cursor or highlighted text entry during a menu/list selection. In a text window: • The arrow moves the cursor up one line. • The arrow moves the cursor to the right one character.
Entering Data Icon State Alpha Mode Keypad Model(s) 26-key 26-key CAPS Mode 48-key 52-key Function Press to enter lower case alpha characters and symbols. When in Alpha mode, the current alpha character is displayed by a system tray keyboard indicator. Alpha mode is persistent, which means that the system stays in Alpha mode until you press again. Press + to activate CAPS mode. CAPS mode generates upper case alpha characters A-Z.
Entering Data 26-Key Keypad The 26-key keypad is organized like a cell phone, with multi-tap access to alpha characters on numeric keys (see Figure 14). Use the ten (10) alphanumeric keys and the key to type letters, numbers, and symbols listed in Table 6 on page 28. Figure 14. 26-Key Keypad Scan Esc BkSp . (Space) Enter Tab Alpha (Caps) Fn Power Backlight 26-Key Functions. Most of the keys on the keypad of the Falcon have more than one function.
Entering Data Table 6. 26-Key Keypad Alpha Characters and Symbols Normal Mode Key <1> <2> <3> <4> <5> <6> <7> <8> <9> Alpha Mode First Keypress : , A D G J M P T W Second Keypress / \ B E H K N Q U X Third Keypress @ * C F I L O R V Y Fourth Keypress : , A D G J M S T Z Fifth Keypress / \ B E H K N P U W 48-Key Keypad The 48-key keypad is designed to allow you to type all letters and numbers without requiring multiple key presses. Figure 15.
Entering Data another key to access the desired input state. See Table 4 on page 24 for further information. 48-Key Functions Press the key to toggle the backlight on or off. To adjust the brightness press . Press to accept the changes. 48-Key Input States The input states for the 48-key keypad are , , , , and . Each state is described in Table 5 on page 25.
Entering Data 52-Key Functions Press +< . > (period/decimal) to toggle the backlight on or off. To adjust the contrast, press + or select Start > Settings > Backlight. Press to accept the changes. Accessing FN and ALT Modes The input states for the 52-key keypad are , , , and . Each is described in Table 5 on page 25.
Scanning Bar Codes Figure 185250 Keymap for the 52-Key Keypad Scan . (Backlight) Shift Fn Power Alt Scanning Bar Codes Laser Scanning To use the scanning function on units containing a laser scanning module, complete the following steps: 1. Select and open a bar code application, such as Microsoft® WordPad.
Scanning Bar Codes Figure 19. Scanning a Bar Code Press on the keypad (26, 52 or 52-key 2. Aim the scan window at the bar code following the guidelines outlined in Figure 20. 3. Press on the keypad (26, 52 or 52-key NU) or the Scan Trigger on the handle. The laser scans as long as you hold the button or trigger, or for 10 seconds, or until a good scan is obtained. 4. Aim the laser beam at the center of the bar code. • Position the unit close to bar code when scanning small bar codes.
Scanning Bar Codes 5. The device beeps and the green LED indicator comes on until the trigger is released. The green LED and the beep tone indicate a good read. If the bar code scan failed, adjust the reading angle or distance. Make sure that the laser beam scans across all bars of the bar code. Refer to Figure 20. 6. The bar code data is entered in the current application. 7. Once a bar code is read successfully, the scanner turns off automatically.
Image Capture Orientation Rotational orientation does not affect the imager module's ability to read bar codes. For example, the imager can read a bar code when the aimer beam is parallel to the lines of the bar code. What is important is the location of the aimer in relation to the center of the bar code. The aiming beam should be centered over the bar code, but it can be positioned in any direction for a good read. Figure 22.
Flash Memory You can set options for image capture in the Imaging Control Panel. Various image formats can be selected, including TIFF, JPEG and BMP. You can also scale, rotate, and modify image quality settings. See the PRG for detailed information on using the Falcon 2D for image capture. Flash Memory In addition to the RAM-based storage standard on Windows CE terminals, the Falcon is also equipped with Datalight FlashFX Flash-based application and file storage area.
Flash Memory Figure 23. Location of the FlashFX Disk FlashFX Disk Size The size of the FlashFX disk will vary, depending upon several factors, such as the size and number of currently running applications and the amount of memory currently consumed by the OS. To view the current size of Flash Memory: 1. Double-tap the My Device icon on the desktop. (See Figure 23). Figure 24.
Context Sensitive Help 2. Press and hold the FlashFX Disk directory with the stylus, and select Properties from the pop-up menu (see Figure 24A). 3. The FlashFX Properties dialog opens (see Figure 24B). The number following Free is the amount of memory currently available on the Falcon. Table 7. FlashFX Disk Specifications FlashFX Disk Specifications Total Flash size 64.0 MB 128 MB OS/Firmware uses up to 32.0 MB 32 MB FlashFX size 32.
Resetting the Falcon Resetting the Falcon There are two reset methods for the Falcon. • A warm reset terminates a “hung” application, and clears the working RAM, but preserves the file system. • A cold reset forces all applications to close and clears working RAM and files not resident on the FlashFX Disk. Datalogic recommends that you always attempt a warm reset before initiating a cold reset. Once you initiate a cold reset, all applications are forcibly closed and working RAM and files are cleared.
Resetting the Falcon Figure 26. Warm Reset Hold down 1 & 2 ...then press 3 F2 F1 F3 3 : /@ , \* 1 G H I 4 P Q R S 7 Fn Alt Enter M N O 5 6 T UV W XY Z 8 9 2 1 2 3 4 5 6 Del 7 8 9 Tab . 0 Caps BkSp 3 Shift A B C D F G H I J K L M N O P Q R S T U V W X Y E S tatr 0 E n te r 3 S h ift Ta b C aps Ta b Enter Scan 3 2 J K L .
Resetting the Falcon Datalogic recommends that you always attempt a warm reset before initiating a cold reset. Once you initiate a cold reset, all applications are forcibly closed and working RAM and files are cleared. CAUTION Any applications, files, or data in RAM will be lost if you cold reset. Only the applications and the files in the FlashFX Disk are preserved upon a cold reset.
Maintaining the Falcon • The splash screen will appear after a short period. • Recalibrate the touch screen or press to circumvent calibration. • The desktop appears with the application shortcuts on the screen. • RF Network PC Card (if present) connects to the network system. The custom settings in the registry are persistent. Maintaining the Falcon With normal use, the Falcon, Dock, Four-Slot Dock and battery chargers require no maintenance.
Troubleshooting Table 8. Troubleshooting Problems, Causes, and Solutions Problem The Falcon does not turn on. Possible Cause Solution The battery pack is not installed Ensure the battery is installed properly. properly. System failure. Perform a cold reset. Refer to Resetting the Falcon starting on page 38. During boot, the terminal Firmware flash memory has beeps twice and the system been corrupted. stays blank. Re-download the firmware using the FUU in bootload mode. Refer to the PRG.
Troubleshooting Problem Possible Cause The Falcon does not accept The scanning window is dirty. scan input. Solution Carefully wipe the scanning window with a soft, clean cloth. Do not use abrasive cleaners. The scanning application is not Verify that the unit is loaded with a scanning applicaloaded. tion. See your System Administrator. Unreadable bar code. Be sure the symbol is not defaced. Distance between exit window and bar code is incorrect. Be sure you are within proper scanning range.
Troubleshooting Problem The Spare Battery LED on the dock is flashing RED. 44 Possible Cause Solution Time-out fault: the spare battery pack charging has exceeded the maximum timeout period. In either case, if the Spare Battery LED is flashing red, do the following: 1. Disconnect the AC adapter from the dock. 2. Remove the spare battery pack and the Falcon from the dock. Over-voltage fault: the spare 3. Connect the AC adapter to the dock. battery pack charging has exceeded the maximum charge 4.
Troubleshooting RF Connectivity Troubleshooting Gather facts: • Terminal type • AP & RF card brand (ensure latest version of firmware installed) • Host type • Software type • Software version (ensure latest version is installed) • Frequency and duration of issue START YES Does the terminal display an error during the boot process? NO Does the terminal respond to a PING command from a PC? Contact Tech Support.
Technical Support Technical Support Datalogic Mobile Website Support The Datalogic Mobile website (www.mobile.datalogic.com) is the complete source for technical support and information for Datalogic products. The site offers the Datalogic TekForum, product support, product registration, warranty information, product manuals, product tech notes, software updates, demos, and instructions for returning products for repair.
Appendix A: Datalogic Mobile Falcon® Windows® CE Series End User License Agreement Notice to End User: The Datalogic Product you have acquired contains Software, which is integral to the product’s operation. This Software is being provided to you under license, subject to the terms and conditions of this Agreement. If you use the Datalogic Product, you will be deemed to have accepted the terms and conditions of this Agreement.
Appendix A: Datalogic Mobile Falcon® Windows® CE Series End User License Agreement 3.3 End User may obtain support for Software from Datalogic at Datalogic’s standard support fees and under Datalogic’s standard support terms and conditions in effect at the time the support is requested. 4. Intellectual Property.
Appendix A: Datalogic Mobile Falcon® Windows® CE Series End User License Agreement 7.
Appendix B: Microsoft® Windows® CE End User License Agreement Datalogic is contractually obligated by Microsoft® to include the following information as part of our software end user license agreement: You have acquired a device (“DEVICE”) that includes software licensed by Datalogic from Microsoft Licensing Inc. or its affiliates (“MS”).
Appendix C: Datalogic Mobile Falcon® Windows® CE Product Series Warranty Warranty Falcon products are guaranteed against defects in materials and workmanship for the period specified at the time of sale. This warranty shall apply to Falcon Portable Data Terminals (PDT's), Base Stations for the Falcon and Chargers for the Falcon. Cables, mounts and other accessory items are specifically warranted for a period of 90-days from product purchase.
Appendix D: Safety Information Laser Safety Label Figure 28. Laser Safety Label AVOID EXP OSURE — LASER LIGHT IS EMITTED FROM THIS APERTURE Datalogic Mobile 1505 Westec Dr. Eugene, OR 97402 PRODUCT OF USA Complies with 21CFR and Part 15 of FCC rules. Item # 345-4201-005 DATE OF MANUF RADIO: BREEZECOM EUR: CE0560 CAN: 24611032079A FCC: M52PCRNZZ-00 n tio d uc re od ito Pr on m S te afet st y ed SERIAL # FLYYDDDXXX PRODUCT SERVICE NRTL N263 BACKUP BATTERY: 3.
Appendix E: Laser Safety International Caution Statements for CLASS 11, 22, 3R3, II4, and IIA5 Laser Devices English Datalogic scanners are certified in the U.S. to conform to the requirements of DHHS/CDRH 21CFR Subchapter J and to the requirements of IEC/EN 60825-1:1998-2001. Class 1, 2, 3R, Class II, and IIA products are not considered to be hazardous. The scanner contains internally a Visible Laser Diode (VLD) whose emissions do not exceed the maximum limits as set forth in the above regulations.
Appendix E: Laser Safety ATTENTION L’utilisation d’instruments optiques avec le scanneur augmente le danger pour les yeux. Les instruments optiques comprennent les jumelles, les microscopes et les verres grossissants. Ils ne comprennent pas les lunettes portées par l’utilisateur. German Dieser Scanner ist den in den Vereinigten Staaten geltenden Vorschriften des DHHS/CDRH 21 CFR Subchapter J und den Vorschriften der IEC/EN 60825-1:1998-2001 entsprechend bescheinigt.
International Caution Statements for CLASS 1, 2, 3R, II, and IIA Laser Devices Klasse 1, 2, 3R, klasse II eller klasse IIA produkter anses for at være sikre. Scanneren indeholder en Visible Laser Diode (VLD), der ikke overskrider maksimumgrænserne, som beskrevet i ovenstående reglement. Scanneren er konstrueret, så der ikke er nogen menneskelig kontakt medskadelige niveauer af laserbestråling under normal brug, normal vedligeholdelse eller under foreskrevet servicering.
Appendix E: Laser Safety VAR FÖRSIKTIG Användning av optiska system med scannern ökar risken för ögoskada. Optiska instrument inkluderar kikare, mikroskop och förstoingsglas, men inte användarens glasögon. Finnish Tämä tutkain on hyväksytty Yhdysvalloissa vastaamaan DHHS/CDRH 21CFR Subchapter J luokka 608251:1998-2001 IEC/EN-vaatimuksia. Luokka 1, 2, 3R, Luokka II tai IIAtuotteiden ei katsota olevan vaarallisia.
International Caution Statements for CLASS 1, 2, 3R, II, and IIA Laser Devices CUIDADO Se ao pressionar o gatilho a luz do laser for um único ponto, interrompa a operação e devolva o scanner à Datalogic. CUIDADO Não tente abrir ou consertar qualquer componente da cavidade óptica. A abertura ou manutenção de qualquer peça da cavidade óptica por pessoal não autorizado pode infringir os regulamentos de segurança do laser. O sistema óptico só deve ser reparado na fábrica.
Appendix E: Laser Safety Japanese Datalogic 58 Falcon® 4400 Series with Windows® CE
International Caution Statements for CLASS 1, 2, 3R, II, and IIA Laser Devices NOTES Quick Reference Guide 59
Appendix E: Laser Safety NOTES 60 Falcon® 4400 Series with Windows® CE
DECLARATION OF CONFORMITY Datalogic hereby declares that the Equipment specified below has been tested and found compliant to the following Directives and Standards: EU Directives: 89/336/EEC EMC 73/23/EEC Low Voltage R&TTE 1999/5/EC Standards: EN300 328:2004 - Radio 55022:2001/2003 - Generic Emission EN55024:2001 - Generic Immunity EN300 489-17:2002 - Radio Immunity EN60950-1:2000/2001 - ITE Safety EN60825-1/A2:2001 - Laser Safety Equipment Type: Mobile Computer or Portable Data Terminal Product Model Na
Corporate Headquarters Datalogic S.p.A. Via Candini, 2 40012 Lippo di Calderara di Reno Bologna - Italy Telephone: +39 051 3147011 Fax: +39 051 726562 www.mobile.datalogic.com Datalogic Mobile, Inc. 1505 Westec Dr. Eugene, OR 97402 Telephone: (541) 743-4800 Fax: (541) 743-4900 ©2007 Datalogic Mobile, Inc.
