StorageScaler 8460 User Guide SS8460 Document No.
Important Information Information in this document is subject to change without notice and does not represent a commitment on the part of DataDirect Networks, Inc. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose other than the purchaser’s personal use without the written permission of DataDirect Networks, Inc. © 2014 DataDirect Networks, Inc. All rights reserved.
Important Information STANDARD WARRANTY Definitions: This two-year limited warranty applies to the following DataDirect Networks network infrastructure and individual SAN solution components that include: Silicon Storage Appliance Hardware, Drive Modules, RAID Hardware Components, Storage Hardware Components, and Disk Drive Docking Bays and Enclosures (hereinafter “DataDirect Networks Products”).
Preface What is in this guide This user guide contains information regarding features and functions of the DataDirect Networks StorageScaler 8460. It also gives you step-by-step instructions on how to install the disk enclosure and how to maintain the enclosure. Potential for Radio Frequency Interference USA Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC rules.
Preface Safety NOTE : ! Warning If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired. The SS8460 MUST be grounded before applying power. Unplug the unit if you think that it has become damaged in any way and before you move it. CAUTION ! To maintain proper airflow through the system, operate the system with the enclosure top cover closed.
Preface • There are no user-replaceable parts inside the PCM. Do not attempt to repair a PCM. Disassemble of a PCM voids the warranty. ! Warning Due to the danger of electrical shock, do not remove covers from the PCM. Return the module to your supplier for repair.
Table of Contents Preface Chapter 1 Introduction Chapter 2 Installation Chapter 3 Maintenance 96-30052-001 Rev. A4 Potential for Radio Frequency Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . European Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canadian Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents 3.1.6 3.1.7 3.1.8 3.2 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 5V Regulator LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audible Alarm Tone Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Temperature Sensor Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Component Failure Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 Introduction 96-30052-001 Rev.
Introduction 1.1 The StorageScaler 8460 System Overview The SS8460 is a four-unit (4U), rack-mountable enclosure (Figure 1).
Introduction 1.2 Enclosure Chassis The chassis assembly contains 84 disk bays at the front, each of which accommodates a plug-in disk module capable of holding a 3.5-inch or 2.5-inch SAS or SATA Hard Disk Drive (HDD). The 84 disk bays are arranged in six rows of fourteen bays (6 x 14) (Figure 2). Figure 2. Disk Bays in SS8460 The chassis is fitted with 19-inch rack mounting features which enables it to be installed into 19-inch wide racks and uses four EIA units (4U) of rack space.
Introduction At the rear, the chassis assembly contains two power and cooling modules, two I/O modules, two 5V regulators, and two LEDs (Figure 4). Refer to Section 3.1.2 "Enclosure Status LEDs" for description of the color and status of the LEDs. Figure 4. SS8460 Rear View PCM A 5V Regulator A PCM B 5V Regulator B I/O Module B I/O Module A Locate and System Fault LEDs 1.3 I/O Module The two I/O modules are hot-swappable and provide a redundant path to the disks (Figure 5).
Introduction 1.4 Power and Cooling Module Figure 6 illustrates a power and cooling module (PCM). Each SS8460 enclosure houses two, hot-swappable, fully redundant PCMs located in the rear of the chassis. Each PCM has integrated fans for cooling the enclosure. A single PCM can provide sufficient power to the enclosure; however, both modules are required for proper cooling of the enclosure. Figure 6.
Introduction 1.6 Disk Modules A disk module comprises a hard disk mounted in a carrier (Figure 10). Each disk bay can house a single low profile 1.0-inch high, 3.5-inch or 2.5-inch form factor disk drive in its carrier. A fully loaded enclosure contains 84 disk modules.
Chapter 2 Installation 96-30052-001 Rev.
Installation Overview 2.1 Installation Overview Here is an overview of all the steps for installing a SS8460 system. • Unpack the SS8460 system • Rack mount the SS8460 and install cable management assembly. Refer to Appendix A for physical dimensions and weight of the SS8460. • Install the disk modules. • Connect the SS8460 to the storage controllers or expansion enclosures. • Power up the system. ! Warning Observe all conventional ESD precautions when handling the SS8460 plug-in modules and components.
Unpacking the SS8460 2.2 Unpacking the SS8460 CAUTION : Please read all the safety precautions listed in Preface of this manual prior to unpacking the SS8460 enclosure. 2.2.1 Racked System If your system is already installed in the racks, refer to the DDN 42U/45U 28" Wide Rack Installation and Service Guide for instructions on removing the system from the shipping crate and positioning the system.
Unpacking the SS8460 ! Warning The SS8460 enclosure is very heavy and requires assistance when lifting or installing the unit in a rack. A SS8460 can weigh up to 244 lbs (110.9 kg) with disks installed. (It is recommended that no disks are inserted prior to installing the enclosure in a rack.) A forklift or lift table is recommended when unpacking and installing the SS8460 to prevent possible injury. Perform the following steps: 1. Open the top of the box. Inspect for damage. 2.
Installing the SS8460 in a Rack 2.3 Installing the SS8460 in a Rack The SS8460 enclosure is designed to fit within a 4U rack space. Follow these steps to mount the enclosure in your rack: 1. Ensure that you have these rack mount components: - Rack rails (one left, one right) - Rail installation hardware (screws, screw plates, shelf locking brackets) 2. Pull the enclosure rail out of the rack rail until it is fully extended. Then press the locking tab down to release the enclosure rail (Figure 14).
Installing the SS8460 in a Rack 4. Prepare the rack rails: a) Loosen all six screws on each clamp plate as shown in Figure 16 b) Loosen the screw on each rack rail as shown in Figure 16 c) Attach the shelf locking brackets to the rails using #8-32 ½" panhead screws. Do not tighten screws. Figure 16. Prepare Rack Rails Shelf Locking Bracket #8-32 x 1/2" Screw Loosen Screw Loosen Screws on Clamp Plate 96-30052-001 Rev.
Installing the SS8460 in a Rack Attach the two rack rails to the front and rear supports of the rack as shown in Figure 17. Do NOT tighten screws yet. 5. NOTE : The rails are marked “R” (right) and “L” (left) viewing from the front of the enclosure. Do not exchange the rack rails. - Adjust the lengths to fit the depth of your rack. - At the front, use one screw plate and five #10-32½" flat head screws for each rail.
Installing the SS8460 in a Rack 6. Once both rack rails are attached to the rack, tighten all 36 screws (Figure 18): - Tighten all #8-32 screws to 16.5 - 17.8 IN-LBS (1.86 - 2.01 Nm) - Tighten all #10-32 screws to 28.0 - 29.7 IN-LBS (3.16 - 3.36 Nm) Figure 18. Tighten all Screws Front of Rack Rear of Rack 96-30052-001 Rev.
Installing the SS8460 in a Rack 7. Ensure that the rack rails are in a retracted position and not extended forward more than an inch. 8. Position the enclosure in front of the rack location to be installed. There are guide blocks (Figure 19) on both sides of the chassis that aid in aligning the enclosure with the rack rails when installing in the rack. When lifting the enclosure, allow the guide blocks to rest on top of the rails.
Installing the SS8460 in a Rack 11. Place the bezel over the front panel. Then use the four #10-32½" Phillips flat head screws, included in the bezel kit, to secure the bezel (Figure 21). Figure 21. Installing Front Bezel NOTE : The SS8460 enclosure has an automatic locking feature when pushed all the way into the rack. No screw is needed to secure the enclosure.
Installing Cable Management Assembly 2.4 Installing Cable Management Assembly The SS8460 cable management assembly (CMA) organizes the cables connected to the SS8460 such that they will not be disconnected or tangled as the enclosure slides in and out of the rack for disk installation or replacement. NOTE : If you will not be installing the cable management assembly, please skip to Section 2.5 "Cable Connections".
Installing Cable Management Assembly 3. Wrap a velcro strap around the last link of the basket as shown in Figure 25. Figure 25. Velcro Strap on Cable Management Assembly (Left CMA Shown) Velcro Strap 4. 2.4.2 Repeat Steps 1 to 3 above to insert the SAS cables and power cable into the other CMA. Attach CMAs to Rack Rails After you have inserted all the cables in both baskets, follow these steps to attach the CMAs to the rack rails: 1.
Installing Cable Management Assembly 3. Hook the flanges of the first link of the CMA under the rack rail (Figure 27). Then align the slots on the first link of the CMA with the embedded keyhole fasteners on the rack rail and slide the CMA forward. Tighten the thumbscrew finger tight. Figure 27. Attach CMA to Rack Rail (Left Side Shown) Thumbscrew Insert Thumbscrew Here 4. Attach the CMA cross bar to the rear panel of the enclosure using two #10-32 screws as shown in Figure 28. Figure 28.
Cable Connections 2.5 Cable Connections 1. Connect the SAS cables to the I/O modules. Connect the cable at the highest position in the CMA to the outermost host port used on the I/O module (Figure 29). Then connect the second cable to the next outermost host port used, working from the outside toward the inside. Note that for SFA subsystem installation, not all host ports are used on the I/O modules. Refer to the cable maps given in the SFA OS User Guide to determine which host ports are used. Figure 29.
Disk Module Installation 2.6 Disk Module Installation ! Warning Observe all conventional ESD precautions when handling the disk modules, avoid contact with module connectors. Electrostatic discharge can damage the circuit boards. CAUTION : Ensure that the disk modules are at room temperature before installing and powering up the SS8460. It is recommended that the disks are allowed at least two hours to acclimate to room temperature prior to installation.
Disk Module Installation 2.6.1 Blank Module Requirement The SS8460 enclosures require blank modules to complete any partially populated rows. If two rows are full, the third has seven disk modules, and the last three rows are empty, then: • The partially populated row #3 must have seven blank modules. • The completely empty rows #4, #5, and #6 do not need any blank modules. 2.6.
Powering Up the SS8460 3. On the disk module, press the latch to release the handle (Figure 35). Figure 35. Release Latch on Disk Module 4. Note the orientation of the module in disk bay as shown in Figure 36. Carefully slide the module into a disk bay until it contacts the baseboard and begins to engage the handle. Press down on the handle until it latches which will cam the module into place. Figure 36. Installing Disk Module 2.7 5. Repeat Steps 3 and 4 above to install all the remaining disks. 6.
Powering Up the SS8460 2.7.1 Power Connections Each SS8460 ships with two fully redundant PCMs. CAUTION : Use only the power cables supplied with the enclosure. Do NOT use another type of cord or extension cords. If you require additional power cables, please contact your DDN sales representative. 1. Verify that the power switch on both PCMs is in the OFF position (Figure 37). 2. Then connect the power cables from the SS8460 to the appropriate power outlets.
Powering Up the SS8460 2.7.3.1 1. Turn the switch on each PCM supply to the ON position. 2. Wait approximately 1 minute for all the disks to become ready. 3. Power on and boot the storage controllers. Power Down Procedure 1. Do an orderly shutdown of the storage controllers. 2. Power down the master SS8460 by turning off the switches on the PCMs. 3. Power down the remaining expansion enclosures by turning off the switches on their PCMs. 96-30052-001 Rev.
Chapter 3 Maintenance 96-30052-001 Rev.
Monitoring the SS8460 3.1 Monitoring the SS8460 The SS8460 provides visual indications (LCD and LEDs) for operational status. An audible alarm (piezoelectric buzzer) indicates a faulty condition such as the top cover is open or a PCM has been removed. 3.1.1 LCD Module The LCD module provides system status information (Figure 38). The display cycles through the identification and status pages (Figure 39).
Monitoring the SS8460 3.1.2 Enclosure Status LEDs There are seven LEDs, five on the front panel (Figure 40) and two on the back (Figure 41) of the enclosure, that show the aggregated status of all the modules. Table 1 provides a description of the color and status of the LEDs. Figure 40. Enclosure Status LEDs at the Front Figure 41. Enclosure Status LEDs at the Back Locate Beacon System Fault Table 1.
Monitoring the SS8460 3.1.3 Disk Locate and Status LEDs There are two status LEDs for each disk module (Figure 42). Table 2 provides a description of the color and status of the two LEDs. Figure 42. Status LEDs on Disk Module Table 2. HHD LED Indicators Color Blue Amber Status ON (flashing) - receiving Locate command OFF - NOT receiving Locate command ON - a disk/bay fault has been detected OFF - no detectable fault is present Flashes - a disk/bay fault is predicted 1 1.
Monitoring the SS8460 3.1.4 I/O Module LEDs There are LEDs mounted on the I/O module to indicate the status of the module. Figure 44 shows the location of the LEDs on the module. Table 3 provides a description of the color and status of the LEDs. Figure 44. LEDs on I/O Module Fault LED Link Established LED Power LED Link Fault LED Module OK LED Locate Beacon Table 3.
Monitoring the SS8460 3.1.5 Power and Cooling Module LEDs There are four LEDs mounted on the PCM to indicate the status of the module and the fans. Figure 45 shows the location of the LEDs on the module. Table 4 provides a description of the color and status of the LEDs. Figure 45. Power and Cooling Module LEDs Table 4. PCM LED Description LED 96-30052-001 Rev.
Monitoring the SS8460 3.1.6 5V Regulator LEDs There are three LEDs mounted on the 5V regulator to indicate the status of the module. Figure 46 shows the location of the LEDs on the module. Table 5 provides a description of the color and status of the LEDs. Figure 46. 5V Regulator LEDs Table 5. 5V Regulator LED Description LED 3.1.
Monitoring the SS8460 3.1.8 Temperature Sensor Locations The SS8460 enclosure contains 9 temperature sensors located throughout the enclosure: • Two sensors distributed on the baseboard measuring true ambient inlet air temperature to the enclosure. Each ambient temperature sensor is connected to an independent I2C bus for redundancy. • One sensor is located at the inlet to each PCM. • One sensor on each I/O module measuring the air temperature behind the expanders within each I/O module.
Component Failure Recovery 3.2 Component Failure Recovery The SS8460 contains redundant and hot-swappable components: • Power and cooling module • Disk module • I/O module • 5V regulator • LCD module (hot-swappable only) A single component failure, therefore, will not shut down the system. However, in the unlikely event of component failure, you can replace the failed component while the system is running.
Component Failure Recovery 3.2.1 Replacing a Power and Cooling Module If a power supply or fan fails, the Fault LED on the PCM will turn amber. If a power supply unit or its fan is faulty, you must replace the whole PCM. You must not take any longer than 5 minutes to replace this module to prevent the enclosure from over-heating. NOTE : If replacement of a PCM is required, the fans in the other PCM will increase to maximum speed when the failed module is removed. This is to maintain proper cooling.
Component Failure Recovery 3.2.2 Replacing an I/O Module NOTE : When an I/O module is removed, the fans (in the PCMs) will increase to maximum speed. This is to maintain proper cooling inside the enclosure. Fans will return to normal operation when the replacement I/O module is inserted and powers up. To replace an I/O module: 1. Identify the failed I/O module with an amber Fault LED. 2. Label the cables as they will need to be connected to the same ports on the replacement module.
Component Failure Recovery 3.2.3 Replacing a Disk Module When a disk is failed by the SS8460, replace it promptly so that the operation and performance of the system are not affected. CAUTION : Disk spin down--Damage can occur to a disk if it is removed while still spinning. DDN recommends that you perform ALL steps of the following procedure to ensure that the disk has stopped prior to removal. NOTE : Opening the cover affects the system cooling. Limit service time to 5 minutes.
Component Failure Recovery To insert a module: 1. On the replacement module, press the release latch to release the handle. 2. Insert the module into disk bay. Note the orientation of module. 3. Continue to slide the module down until it contacts the baseboard and begins to engage the handle. Carefully press down on the handle until it latches which will cam the disk module into place. 4. Close the enclosure cover. 5. Swing down both handles completely to engage the locks.
Component Failure Recovery 3.2.5 Replacing a LCD Module NOTE : The LCD module is not a redundant component, but the enclosure will remain operational if the LCD module is broken or if it is removed. The LCD FRU kit includes the LCD PCBA and the cable (Figure 52). Figure 52. LCD FRU Kit To replace the LCD module: 1. Detach the bezel from the enclosure by removing the four screws from behind. 2. Detach the LCD PCBA and cover from the front panel by removing the four screws as shown in Figure 53.
Appendix A Product Specifications 96-30052-001 Rev.
Product Specifications Here are the technical specifications for StorageScaler 8460. NOTE : A.1 Specifications subject to change without notice.
Product Specifications Input Parameter Value Minimum efficiency measured at 30% and 50% load and nominal line (208 VAC) A.3 Load 20% 50% 100% Maximum average output power 1856 W Maximum peak output power, 1 second 2065 W 230V Efficiency 88% 92% 88% Power & Cooling Module DC Output Specifications 3.3 Standby VDC Output 12 VDC Output 3.3 VDC 12.2 VDC Full load 8A 150.0 A Peak load for 1 second 16 A 165.0 A Minimum load (A) 0.0 A 2.
Product Specifications A.
Product Specifications A.8 Packaging and Transportation The packaging meets the requirements and test levels defined in ISTA Procedure 1A 01-06 for single packaging and ISTA Procedure 1E 05-07 for pallet shipping. A.9 Acoustics Acoustic level does not exceed an A-weighted sound power of 7.6 Bels at normal operation tested to ISO 7779. Normal operation is defined as ambient temperature of 23°C, 60 I/Os/sec/disk, all fans operational, and no fault conditions.
Appendix B Zoning 96-30052-001 Rev.
Zoning The SS8460 enclosure supports two zoning schemes. Zoning is configured by the storage controllers. B.1 Zoning Configuration 0 Zoning configuration 0 is the single zone configuration. In this configuration, all installed disks are presented to all the host ports on both I/O modules (Figure 54). Figure 54. Zoning Configuration 0 Disk Presentation HOST 1 HOST 2 HOST 3 HOST 4 HOST 5 HOST 1 1 - 84 Dual Ported HOST 2 HOST 3 HOST 4 1 - 84 Dual Ported I/O Module A B.
Zoning Figure 56. Zoning Configuration 1 Disk Presentation HOST 1 HOST 2 HOST 3 HOST 4 HOST 5 HOST 2 HOST 3 HOST 4 Group 1 Group 2 Group 1 Group 2 Dual Ported Dual Ported Dual Ported Dual Ported I/O Module A 96-30052-001 Rev.
Index A disk activity 37 alarm tone pattern 40 audible alarm 40 enclosure front 36 enclosure back 36 I/O module 38 PCM 39 B 5V regulator 40 blank module requirement 30 P C PCM 13 cable management assembly, install 25 components, hardware 10 cooling module 13 customer service, contacting 57 LED 39 replace 43 power supply 13 R D rack installation 19 DataDirect Networks, contacting repair, how to return product for 57 57 disk module install S2A6620 29 LED 37 replace 45 RMA, obtaining 57
Contacting Technical Support Please contact DataDirect Networks Support at any time for assistance. Support can be reached by the following methods: Web Support Portal Portal Assistance Technical Support Bulletins https://portal.ddnsupport.com webportal.support@ddn.com http://www.ddn.com/en/technical-support-bulletins Email Support Email Mailing List Subscriptions support@ddn.com support-tsb@ddn.com Telephone DDN Worldwide Directory http://www.ddn.
World Headquarters 9351 Deering Avenue, Chatsworth, CA 91311 ddn.com Phone: +1.818.700.7600 Fax: +1.818.700.