FAQ DALI IO Updated 27th April 2020
USAGE #1 0404-1010-2019 Question: The IO is visible in the Bluetooth settings on the player but will not connect Answer: IO is already connected to other player.
USAGE #5 0808-1010 -2019 Question: Which colours do the LED battery indicators use, and what do they stand for? Answer: The Battery level LED have a "trafic light" behaviour under use: Green= more than 50%, orange 25-50%, red 10-20%, flashing red below 10%. However, During charging the Battery LED indicator is just two stage: Orange= charging.
USAGE #9 1111 -1010-2019 Question: How many Bluetooth paired devices can be stored in the memory of the headphones? Answer: The IO will remember up to four devices ____________________________________________________________________ #10 1111 -1010-2019 Question: Do they support Multipoint Bluetooth (simultaneous connection to two BT devices)? Answer: No, the IO’s only support one BT connection at the time.
USAGE #13 1111 -1010-2019 Question: Is a button dedicated to the activation of Siri/GoogleAssistant present? Answer: the Multi-button( logo on the right hand cup) controls Play/Pause, skip track, take call, and it held down it’ll activate Siri/ google assistant. ____________________________________________________________________ #14 2929-1010-2019 Question: My Headphones are connected to a Windows 10 machine via Bluetooth and audio playing (Spotify, or Skype calls).
USAGE #17 2929-1010-2019 Question: My IO-6 sometimes ratles / makes noises duing take off in airplanes or in high noise environments Answer: During take off in some aircrafts, the low frequency noise level may exceed the ANC capability of the IO-6, this will be heard as a ratling sound. The IO-6 have 4 built in ANC microphones which are all individually calibrated to the IO-6.
GENERAL QUESTIONS #1 10/8/2019 Question: Why did we not use LDAC? Answer: LDAC(SONY) is not currently supported by the Qualcomm BT chipset(aptX), also LDAC is not supported by many devices ____________________________________________________________________ #2 10/8/2019 Question: Are the rubber surround and voice coil extraordinary (or standard) for a headphone? Answer: The driver construction in the DALI IO is quite unique in this headphone segment.
GENERAL QUESTIONS #5 10/11/2019 Question: Will they have an app (for button customisation, ANC tuning, setting options, and firmware updates Answer: At the moment we have not planned an app as we are unsure of which value it would add, and there are not many settings were it would make sense to change it.
