® Using your Sky digibox
Your Sky remote control Sets your remote control to control your digibox tv Sets your remote control to control your TV box office Shows the Box Office screen tv guide Shows the TV Guide screen on/off Turns your digibox (or TV) on and off services Shows the customer Services screen interactive Shows the Interactive services screen mute Turns the TV sound off/on i Shows information about the programme you have highlighted vol Changes the TV volume ch Changes the channel text Switches to text mode ar
Version 5.2 September 2003 Sky digibox and Sky Guide are trademarks of British Sky Broadcasting Ltd. This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorised by Macrovision, and is intended for home and other limited pay per view uses only, unless otherwise authorised by Macrovision. Reverse engineering or disassembly is prohibited.
Contents Welcome to digital satellite TV! . . . . . . . . . . . . . . . . . . . . . . . 1 For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Your Sky remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning your Sky digibox on and off . . . . . . . . . . . . . . . . . . . . . . . Changing channel. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome to digital satellite TV! ❖ About this booklet This information booklet contains all you need to know to use your new Sky digibox. Look out for this symbol. It indicates useful and important tips. ❖ What is digital satellite TV? Digital satellite TV is the latest stage in the evolution of TV, giving you not only digital quality pictures and stereo sound, but also the opportunity to receive many more channels and services.
❖ What is Sky Guide? Sky Guide is a helpful and easy to use on-screen guide to your digital satellite services. It is designed for people who want to get the most out of watching television. All Sky Guide features are controlled using your Sky remote control.
For your safety ❖ Using equipment safely Your Sky digibox has been manufactured to meet international safety standards, but you must take care if you want to obtain the best results and operate it safely. We recommend that you have your digital satellite system installed by a qualified satellite-TV installer. It is important that you read this booklet completely, especially the safety instructions below.
Getting started This section gives you the information you need to start watching digital satellite TV. For more detailed information about your Sky digibox, use the Contents or Index to find the relevant section of this booklet. Before starting, make sure your Sky Viewing Card is inserted the right way up in the slot marked Sky Viewing Card on the front of your Sky digibox. If you do not have a Sky Viewing Card, call your broadcaster’s helpdesk.
GETTING STARTED ❖ Turning your Sky digibox on and off To turn your Sky digibox on, press Sky on your Sky remote control. Make sure the standby light (S) on the front of your Sky digibox is green – this shows your Sky digibox is on. To turn your Sky digibox off, press the standby key ( ) on your remote control. The standby light (S) shows red when your Sky digibox is off, but still plugged into the mains. It is not necessary to unplug your Sky digibox when it is not in use.
❖ Changing channel Using the ch key Press ch + or – on your Sky remote control to change channel up or down, one at a time. Using the channel number If you know the channel number, you can use the number keys to choose the channel you want to watch. Channel numbers are always three digits, for example 106. Each time you change channel, the Search & Scan banner appears onscreen. The banner will disappear automatically after a few seconds, or you can press back up to remove it immediately.
GETTING STARTED ❖ Using the Search & Scan banner When you are watching a satellite channel and want to find out what else is on, either now or later, without interrupting the programme you are watching, press select to display the Search & Scan banner. Use the left and right arrows to see what programmes are on at different times on the current channel. Use the up and down arrows to see what is on other channels. If you see a programme you want to watch, press select.
❖ Changing the volume Press vol + or – on your Sky remote control to increase or decrease the volume of your TV. Press mute to turn the TV sound off. To turn the TV sound back on, press mute again. If the remote control does not mute or control the volume on your TV, refer to Setting your remote control to operate your TV on page 40. ❖ Using digital text If you are watching a channel which has a digital text screen, press text to enter the digital text service.
Using your Sky Guide ❖ What is Sky Guide? Sky Guide is a helpful and easy to use on-screen guide to your digital satellite services. All Sky Guide features can be controlled using your Sky remote control. There are four major elements; each of these has a separate key on your remote control.
❖ Your Sky Guide and your Sky remote control Your Sky Guide and Sky remote control are designed to work together. Whatever part of Sky Guide is on your screen, use the arrows to move the highlight around, then press select to choose the option you want. You can use the colour option keys on many Sky Guide screens. The function of the colour option keys is shown on the screen. Press the key of the same colour to choose that option or function. You can also use the number keys as shortcuts.
❖ TV Guide Press tv guide on your remote control to see the TV Guide screen. USING YOUR SKY GUIDE Here you can choose to see: ◆ All Channels – listing of all TV programmes scheduled for the next seven days, listed by channel number. ◆ Entertainment, Movies, Sports, News & Documentaries, Kids, Music & Radio and Specialist – TV programmes scheduled for the next seven days, listed by channel type. ◆ A–Z Listings – an alphabetical listing of all programmes showing for the next 24 hours.
Finding a programme To find a programme from the full listings, press tv guide on your remote control, highlight ‘All Channels’, then press select. The All Channels listing screen is shown. Use the up and down arrows to move the highlight through the channels. Use the right and left arrows to see programmes being shown at different times. Times are shown at the top of the programme listing.
If you choose a programme that is on a channel to which you do not currently subscribe, you will be given information on how to include this channel in your subscription. A–Z Listings USING YOUR SKY GUIDE If you’re looking for a particular programme, a quick way to find it is to use the A–Z listings. This lists all of the day’s programmes in alphabetical order. So, you can easily find when and where that programme is on.
Displaying more information If you would like more information about a particular programme, use the arrows to highlight it, then press the i key on your Sky remote control. The programme information banner appears on your screen giving you a short synopsis of the programme. Press back up to remove the programme information and show the previous screen. The information banner may also include letter codes giving more information about the programme.
Using your Personal Planner Your Personal Planner lists the programmes you have selected for future viewing, and shows you a reminder just before a selected programme starts. Whenever you select a future programme to watch from the Search & Scan banner, TV Guide or Box Office, Sky Guide automatically adds it to your Personal Planner. To view your Personal Planner, press tv guide, highlight ‘Personal Planner’, then press select.
‘Series Link’ icon, indicating that a series link for the programme has been enabled. Pressing the ‘Series Link’ (green) key enables the next programme in a series to be inserted into your Personal Planner. For more information on the Series Link feature see page 19. Using reminders When a programme listed in your Personal Planner is about to start, your Sky digibox shows you a reminder banner on the lower part of your screen one minute before the programme starts.
Programme Clashes If you add a programme to your Personal Planner that clashes with the programme that you have previously scheduled, Sky Guide will ask what you want to do. USING YOUR SKY GUIDE You can choose from 2 options: ◆ Press select to keep both programmes, and to be reminded when each programme starts. ◆ Press back up to cancel the selected programme and keep the previously scheduled programme in your Personal Planner.
Removing a programme To remove a programme from your Personal Planner, highlight it, then press the ‘Delete’ (yellow) key. The programme will be automatically deleted. You may be asked to confirm your deletion, if so the following banner will be shown. Press select to confirm the deletion. If you press back up then the deletion is cancelled and your Personal Planner is re-displayed containing the selected programme.
USING YOUR SKY GUIDE Using AutoView to change channels automatically You can set up the Personal Planner to tune to a programme automatically rather than showing you a reminder – this is called AutoView. A reminder banner will still be displayed one minute before the programme is due to start, and your Sky digibox will tune to the selected programme at its start time unless you intervene by pressing back up. AutoView is particularly useful if you want to record programmes.
❖ Box Office This section of Sky Guide is where you can choose the Box Office programmes you want to watch. Press box office on your remote control to see the Box Office screen. The Box Office screen allows you to see listings of movies by start time, in alphabetical order or just the latest additions. You can also see listings for sports and events, as well as for specialist programmes. To see the listing you want, use the arrows to highlight it, then press select.
Ordering a Box Office programme You can order Box Office programmes using your remote control. USING YOUR SKY GUIDE To order a Box Office programme, complete the following steps. 1. Use the arrows to highlight the programme you want to watch. Press select if you want to add the programme to your Personal Planner for future viewing. 2. Your Sky Guide will show the time the programme starts, the channel and the purchase price. Additional special offers may be advertised on-screen for particular programmes.
Regardless of your Parental Control settings, you’ll need your PIN to watch any Box Office programme shown before its normal watershed time. PINs will be required as follows: Programme rating When PIN is required 18 programme starts before 10.00 pm 15 programme starts before 8.00 pm 12 programme starts before 8.00 pm If you order a Box Office programme using your remote control but then do not tune to the relevant channel at any time during the programme, you will not be charged for it.
❖ Services Press services on your remote control to see the Services screen. USING YOUR SKY GUIDE In Services you can do the following: ◆ View information on using your Sky digibox ◆ Display a list of useful phone numbers ◆ Use the Parental Control facility ◆ Access and modify the settings for your Sky digibox ◆ Set up your Favourite Channels ◆ Add Other Channels Use the arrows to move the highlight around the screen; use select and all the other keys just as you do elsewhere.
❖ Parental Control and your PIN To display the Parental Control screen, press services on your remote control. Highlight ‘Parental Control’, then press select. You will be asked to enter a PIN (Personal Identification Number). Initially your PIN is the last 4 digits of the number on the back of your Sky Viewing Card. Your PIN enables you to control which programmes are seen in your home. You can change your PIN at any time. For more information, refer to the Changing your PIN section on page 27.
Viewing Restrictions To see the Viewing Restrictions screen, highlight ‘Viewing Restrictions’ on the Parental Control screen, then press select. USING YOUR SKY GUIDE The Viewing Restrictions screen lets you specify the programme categories that cannot be viewed unless your PIN is entered. Viewing restrictions can only be applied to programmes where the broadcaster provides category restriction information. To restrict a category of programme, highlight it, then press the ‘Restrict’ (red) key.
Spending Limit To see the Spending Limit screen, highlight ‘Spending Limit’ on the Parental Control screen, then press select. The Spending Limit screen lets you specify how much a programme can cost before your PIN is required to order it. For example, if you set the limit at £3.50, you can order a programme costing £3.50 (or less) without using your PIN, but you would need your PIN for a programme costing £3.51 or more. To set a Spending Limit, complete the following steps: 1.
Changing your PIN To see the Change PIN screen, highlight ‘Change PIN’ on the Parental Control screen, then press select. USING YOUR SKY GUIDE The Change PIN screen lets you change your PIN any time you wish. To change your PIN you must key in your new PIN twice. Keep your PIN secret! Choose a PIN you can remember. If you forget your PIN, call your broadcaster’s helpdesk. For your broadcaster’s helpdesk number, select the Telephone Numbers option from the Services screen.
Online Restriction To see the Online Restriction screen, highlight ‘Online Restriction’ on the Parental Control screen, then press select. The Online Restriction screen lets you specify whether your PIN is required before you go online to a service that incurs a charge. If you set the restriction to ON, you will need to enter your PIN before your Sky digibox can establish a connection. To set the Online Restriction complete the following steps: 1.
❖ System setup USING YOUR SKY GUIDE You shouldn’t normally need to access the System Setup screens as your Sky digibox should have been correctly set up when it was installed. However, the System Setup screens can be useful if, for example, you buy a new TV and you want to make sure your Sky digibox makes the best use of the new TV’s features. To use the System Setup screens, press services on your remote control. Highlight ‘System Setup’, then press select. The System Setup screen appears on your TV.
These System Setup options let you set the following: ◆ Picture Settings – to see and change the Sky digibox picture format, second location picture format if using a tvLINK or similar device, video output type, contrast level, timeout for the Search & Scan banner and set Message Alert to ON or OFF. (For further information about using Message Alert, refer to the Message Alert section on page 31.) Select ‘Save New Settings’ to confirm any changes or press back up to cancel.
❖ Message Alert USING YOUR SKY GUIDE To see the current Message Alert setting, highlight ‘Picture Settings’ on the Services screen, then press select. Message Alert allows you to receive an on-screen alert when you get an email or SMS message. Before you can use this feature, you will need to register with a service provider and specify that you wish to receive notification on Sky. To set Message Alert complete the following steps: 1.
When you receive a new email or SMS message, the message light on your digibox will switch on, and you will see an envelope icon on your Search & Scan banner, with a prompt to press the ‘Messages’ (yellow) key for messages. On some channels, a small on-screen envelope icon will appear briefly over television viewing. To retrieve your messages, press the ‘Messages’ (yellow) key, highlight the message you wish to read, then press select.
❖ Adding Channels USING YOUR SKY GUIDE There is normally no need for you to tune in satellite channels because your Sky digibox tunes in all the available channels for you, including new channels as they are added to the digital satellite TV service. The Sky digibox is designed for receiving digital television signals transmitted from the Astra satellite system at 28.2 degrees East, either unencrypted or encrypted using BSkyB’s encryption system.
6. Highlight ‘Find Channels’ and press select. Your Sky digibox checks the settings you entered and looks for any new channels at those settings. 7. The New Channels screen appears on your TV. This is a list of the channels that your Sky digibox has found. You can select those you want to add to the Other Channels list. 8. To add a channel, highlight it, then press the ‘Store Channel’ (yellow) key. 9. When you have finished adding Other Channels, press select.
Favourite Channels You can create a list of the channels you watch most often, so that you can tune to these favourite channels quickly. You can have up to twenty favourite channels. To see the Favourite Channels screen, press services, highlight ‘Favourite Channels’, then press select. The Favourite Channels screen is shown. This screen lists the available channels by channel number. USING YOUR SKY GUIDE When you first get your Sky digibox, the Favourite Channels screen has no favourite channels set.
Removing a Favourite Channel To remove a channel from your list of favourites, highlight it on the Favourite Channels screen, then press the ‘Favourite’ (yellow) key. The tick disappears and the selected channel is removed from your list of favourites. Using a Favourite Channel You can easily check what is on your Favourite Channels and tune to them whenever you are watching television, without interrupting the programme you are watching. To see what is on your Favourite Channels: 1.
Other Channels Other Channels include channels that your Sky digibox is capable of receiving but for which listings may not be available in Sky Guide, for example, foreign language channels. USING YOUR SKY GUIDE To see the Other Channels screen, press services, highlight ‘Other Channels’, then press select. The Other Channels list is shown on your screen. To watch one of these channels, highlight it, then press select. When you first get your Sky digibox, the Other Channels screen is empty.
❖ Interactive Interactive services are available through your Sky digibox. You can shop, bank, get information, play games and send and receive emails, simply by using your remote control. Press interactive on your remote control to see the Interactive screen. Use the up and down arrows to move the highlight to the service that you require and press select. You can access most Interactive services by using your Sky Viewing Card.
Extra information ❖ Recording a satellite programme If you have a video recorder, you can use it to record satellite programmes from your Sky digibox. To record a satellite programme, make sure your Sky digibox is switched on, tuned to the channel you wish to record and your video recorder is correctly programmed to record at the appropriate time. For further information about your video recorder, refer to your video recorder’s instruction book.
❖ Setting your remote control to operate your TV The Sky remote control can control both your Sky digibox and TV. Your Sky remote control should have been set up to work with your TV when your Sky digibox was installed. If your Sky remote control is not correctly operating your TV, complete the following steps. Before you start, look up the four digit code for your brand of TV in this list.
If the light on your Sky remote control blinks three times, your Sky digibox has checked all the possible settings for the code you used. Check that you have the correct 4 digit code and start again at Step 1. EXTRA INFORMATION 7. Turn your TV back on again and then press tv guide. If you see the TV Guide screen, the remote control setup process is complete. If you do not see the TV Guide screen, you must now complete the following steps. 8. Press tv on your Sky remote control. 9.
❖ Replacing the batteries in your remote control If the batteries in your remote control are running low, an on screen warning will appear. You should be sure to replace the batteries as soon as possible. In Sky Guide, you will see a message instructing you to replace the batteries; press back up and the message will clear. If you are using a keyboard, the message will read “keyboard” in place of “remote control”.
In the Search & Scan banner you will see a ‘low battery’ icon, which will disappear only when the batteries are replaced. EXTRA INFORMATION When the batteries in your Sky remote control need replacing, insert two AA (MN1500, LR6 or UM-3) batteries. To replace the batteries: 1. Push the catch on the bottom of the remote control battery cover forward, remove the cover. 2. Remove the old batteries. 3.
❖ Looking after your Sky Viewing Card Do not remove and re-insert your Sky Viewing Card unnecessarily. There is no need to remove your Sky Viewing Card unless it is faulty or has expired. Do not bend your Sky Viewing Card. Keep your Sky Viewing Card away from heat and sunlight. Keep your Sky Viewing Card dry. Never clean it with fluids – use a soft, dry tissue. Keep your Sky Viewing Card away from small children and pets.
Connecting your Sky digibox This section shows you how your Sky digibox: ◆ can be connected to other equipment such as your stereo system; ◆ can be reconnected after minor changes, for example, after you have moved your TV or Sky digibox; ◆ settings can be updated.
WARNING! Always disconnect your Sky digibox from the mains supply before you connect it to (or disconnect it from) any other equipment. TV video recorder (VCR) RF lead satellite dish RF lead SCART lead RF lead terrestrial aerial Sky digibox rear panel DIGITAL INTERFACE 5V DC 600mA max. 3V3 DC 1.2A max.
Further help For further information and tips on getting the most out of your Sky digibox, tune to channel 999, the Sky Latest channel, or 998, the Sky Welcome channel. If you need help or information about your TV or video recorder, please refer to the instruction books that came with them. If you are having problems using your Sky digibox, refer to the Solving problems section on page 48. If you still have a problem, call your broadcaster’s help desk.
Solving problems ❖ On-screen messages Message Possible reason What to do now Insert your Sky Viewing Card. There is no viewing card in the Sky Viewing Card slot in your Sky digibox. Insert your viewing card into the Sky Viewing Card slot. There is a problem with your viewing card. Call your broadcaster for assistance. Your Sky digibox cannot recognise your viewing card. Check it is the correct viewing card. Check it is in the right way up. Check that your card is not damaged.
Possible reason What to do now You cannot purchase this programme at the moment. You cannot buy this programme now. You may be able to buy it later. This programme has already started. The programme has already started and you cannot purchase it now. Check the listings to find out when it is next on. There is insufficient credit left on your viewing card. Call your broadcaster for assistance. There is not enough credit left on your Sky Viewing Card to buy this programme.
Digibox_main.fm Page 50 Wednesday, September 10, 2003 2:54 PM Message Possible reason What to do now The batteries in this remote control are low. Please replace within the next few days. The batteries in your remote control or keyboard are low and need replacing. Replace the batteries in your remote control or keyboard as soon as possible to avoid losing the settings to operate your TV. Note: If you are using a keyboard, the message will read “keyboard” in place of “remote control”.
Problem Possible reason What to do now tv, vol and mute keys don’t work with your TV. Your remote control isn’t properly set to operate your TV. Refer to the Setting your remote control to operate your TV section on page 40. Your remote has been left without batteries, or with flat batteries, for too long, and has lost its television settings. You can’t find a channel you have previously watched. The channel only broadcasts for part of the day.
Specification Due to continued product improvement, this specification may change without notice. General Operating voltage: Power consumption: Weight: Dimensions (W x H x D): UHF modulator: Operating temperature range: Storage temperature range: 230V AC ± 15%; 50Hz 30W (max.) 3.
System Setup screens (factory setting shown by *) Picture settings: Picture Format: Second Location Picture Format Scart Control: Video Output: Contrast: Search & Scan Banner Time-out: Message Alert *4:3; 16:9 *4:3; 16:9 *On; Off *PAL (composite video); RGB (red, green, blue) Low; *Medium; High 0 seconds; *5 seconds; 10 seconds On; *Off Sound settings: Audio Output: Volume: Background Music: Beep: *Stereo; Mono Bar graph – *mid-position *On; Off *On; Off Languages and Subtitles: Favourite Language: Subt
Remote control setup codes Brand Code Brand Code Brand Code Akai 0098 Goldstar 0056 Protech 0595 Akura 0042 Goodmans 0335 Pye 0600 Alba 0043 Granada 0340 Roadstar 0625 Amstrad 0063 Grundig 0345 Saba 0645 BPL 0115 Harwood 0361 Saisho 0649 Bang & Olufsen 0118 Hinari 0365 Salora 0651 Baird 0117 Hitachi 0145 Samsung 0060 Beko 0125 ITT 0384 Sanyo 0159 Beon 0899 JVC 0053 Schneider 0665 Brionvega 0147 Loewe 0442 Seleco 0672 Bush 0157 Matsui 0477
Electrical information ❖ Mains plug and its fuse The supplied mains plug may be a non-rewireable type or a rewireable type. Both types contain an approved 3A fuse. If you need to replace the fuse, you must use an ASTA- or BSI-approved BS1362 fuse, rated at 3A and marked: or The non-rewireable plug has its fuse beneath a fuse cover on its face. Use a screwdriver to lever off the fuse cover, replace the fuse with a new one and refit its cover. Never use a plug if its fuse cover is missing.
Index A–Z Listings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 About this booklet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Adding Favourite Channels. . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Other Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Audio language changing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 AutoView. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Programme reminders. . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Rating codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 22 Recording a satellite programme . . . . . . . . . . . . . . . . . . 39 Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 and the Sky Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 batteries . . . . . . . . . . . . .
Notes 58 Using your Sky digibox
Notes 59
Notes 60 Using your Sky digibox
Digibox_outer.fm Page 1 Monday, September 8, 2003 9:29 AM Contents Welcome to digital satellite TV! . . . . . . . . . . . . . . . . . . . . . . . . 1 For your safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 ® Using your Sky digibox Your Sky remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Turning your Sky digibox on and off . . . . . . . . . . . . . .
