User Manual Model: DGSNFSTCH55 Description: 55” Indoor Floor Standing Digital Signage Scan QR code to visit the product page: Operating Instructions for Digital Signage Note: Before using the product, please read the instructions carefully! Do not attempt to disassemble this product. If the product does not work properly, please call our Customer Service Department at 1-844-221-3393. 1 DISPLAYS2GO Rev.
Contents Features ................................................................................................................................ 3 Safety Warnings and Precautions ........................................................................................... 3 Assembly and Connection ...................................................................................................... 5 Packing List ...............................................................................................
Features 1. Embedded with Android 7.1 smart operating system and unique UI design, bringing you a more convenient operation and better visual experience. 2. Support USB mouse and keyboard, realizing easy manipulation like a computer. Using a mouse for set up is recommended. 3. Built-in Wi-Fi module, high capacity memory and high capacity cache, making it smoother to watch 1080P HD movies and play big games. 4.
WARNING Do not use power supply other than AC 120V, 60Hz. Cut off the power supply before connecting or disconnecting any cables. Do not place the Digital Signage on any instable positions, or else it may be damaged or cause fire. Do not place the Digital Signage in the positions such as: 1. The environment subject to direct strong sunlight, moisture, extreme temperature or too much dust; 2. The environment with flammable or explosive materials; 3.
CAUTION ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ Do not let children climb onto the Digital Signage. Keep the small parts away from children to prevent them from swallowing. If the Digital Signage won’t be used for a long time, please turn it off and pull out the power plug. To adjust the position of the Digital Signage, please disconnect all power cords and move slowly to avoid tip over. Do not scratch or knock the LCD with hard object, or twist and squeeze the LCD.
Interfaces 1. USB interface; 2. RJ45 interface(Ethernet); 3.HDMI input; 4.Power port; 5. On/Off button; CAUTION: Disconnect the power plug before assembling or disassembling the unit! Steps for Assembly 1. Open the top cover as shown in Fig. 2; 2. Remove EPE on both sides of the box as shown in Fig. 3; 3. Take out the base from the package as shown in Fig. 4; 4. Carefully lift out the unit as shown in Fig. 5 and place it on the shipping box (avoid scratching) (Fig. 6); 5.
Steps for Assembly with Casters 1. To use this product as a mobile unit, install 4 casters to the metal base by threading them into the holes on the bottom of the base. Tighten all casters with a 14mm wrench. 2. Connect the base and the digital poster with provided screws. Tighten all screws with an Allen wrench. 3. The assembly is finished: 7 DISPLAYS2GO Rev.
Remote Control Installing batteries for the remote control: Remove the battery cover and insert two AAA batteries (1.5V). Ensure that the battery polarity matches the “+”/“-” marks in the battery compartment of the remote control. Precautions for using the remote control: ⚫ Aim the remote control at the receiver window. Do not place any object between the remote control and the receiver window to avoid interference with the normal operation. ⚫ Keep the remote control away from violent vibration.
Description of Basic Operation Power on/Standby Insert the power plug into the outlet. If the Digital Signage has the power switch button “I”, turn it on. if you press the switch button “O”, the Digital Signage enters standby state. When powered on, enter “System Assistant” and press the “ ” button on the remote control, and the Digital Signage enters standby state.
Description of Wallpaper Switch We suggest using a mouse to change the wallpaper. Connect a mouse with the digital panel through USB port, then follow the steps below: 1. click “Setting” 2. At the setting menu, click “Display” 3. At the Display setting menu, click “Gallery”, or “Wallpaper” 4. Then select an image you would like to set up as background. 5. Confirm the selection by clicking “Set wallpaper”. File Manager 1.
Local Settings 1. Click the Main Apps button “ ” in the Home page to enter the “APPS” menu interface (Fig. 1) 2. Click the “Settings” icon in the “APPS” menu interface (Fig. 2) and enter “Wi-Fi” menu (Fig. 3); 3. Click options in the “Wi-Fi” menu and set up different options. Fig. 1 Fig. 2 Fig.
Status of Menu Bar 1. Click "▽" in the menu to hide the Home Button (Fig. 1). Fig. 1 DiViEx APP Introduction System requirements: Step 1: Before using the APP, make sure your device meets or exceeds the following system requirements: CPU RK3288 RAM 16GB Operating system Android 7.1 How to upload media files : Step 2: Plug in your USB drive to the computer. Open the drive in Windows Explorer and create a new folder, rename it “MediaFolder”.
Supported Media Format: Image JPG/JPEG/BMP/PNG Video MPEG1/MPEG2/MPEG4/H.264/H.265/WMV/MKV/TS/flv Music AAC/MP3/AMR/OGG/PCM Step 3: Plug the USB drive into the device and click the DiViEx APP. Step 4: When the screen shows “Copy finished” after “Usb Disk:”, the media files are ready to be displayed. 13 DISPLAYS2GO Rev.
Settings: 1. Set the time each picture is to be shown on the screen by dragging the bar to the desired time. 2. Select how you would like the images to display. Select the desired transition effect between pictures: ⚫ Auto Boot DiViEX APP will automatic open when the digital signage is turned on. ⚫ Auto Play DiViEX APP will automatic play the slidshow when it is opened. ⚫ Choose Picture display mode Check a fit option how you want the pictures to be displayed.
⚫ Image deletion Click " " to delete unwanted pictures Music: List all music files in the Playlist library ⚫ Add music to “Playing List Music” (Background music) from “Playlist Library”. Click “right arrow”, music title will show in the “Playlist Music” on the right. 15 DISPLAYS2GO Rev.
⚫ To remove background music from the playlist, click the left arrow in the playlist Factory Reset: 1. Go to Settings, then click “Backup & reset” (Fig. 1) 2. Click “Factory data reset” (Fig. 2) 3. Choose “Erase SD card”, then click “RESET DEVICE” to get the unit to default settings. (Fig. 3) Fig. 1 Fig. 2 Fig. 3 16 DISPLAYS2GO Rev.
Screen Rotation: 1. Click the Main Apps button “ ” in the Home page to enter the “APPS” menu interface (Fig. 1) 2. Click “System aide” into Fig. 2 3. Choose the degree to Rotate screen, then click “Confirm”. Restart the unit, the screen will be rotated (Fig. 3) Fig. 1 Fig. 2 Fig. 3 Choose System Language: 1. Get into Settings, then click “Language & input” (Fig. 1) 2. Click “Languages”, then click “Add a language” (Fig. 3) 3. You can add the required system language (Fig. 4) 4.
Fig. 4 Fig. 5 18 DISPLAYS2GO Rev.
Technical Specifications ITEM SPECIFICATION LCD size 55” Light source LED backlight Resolution 1920*1080 (pixels) Brightness (typ.)/(min) 400cd/m2 (typ.) Contrast (typ.) 1200:1 (typ.) Response (ms) 10ms (typ.) Pixel pitch 0.63 (H) mm * 0.63 (V) mm Refresh rate 60Hz Viewing angle 178° (H)/178° (V) Color saturation 70% Viewable area 1209.6(H) mm * 680.4(V) mm Chromaticness 16.
Functions I/O interfaces Supported Video Files AVI, MPEG4, WMV, MKV, FLV, MP4, MOV Supported Photo Files JPG, JPEG, BMP, PNG, GIF Audio output, supported files Left and right audio channel, MP3 RTC (real-time clock) Yes Schedule power on/off Yes System update USB compatible App installation Support download and installation TF N/A Ethernet (RJ45) 1 HDMI 1 VGA N/A Headset N/A USB 3 SIM N/A Net weight 69kg Gross weight 88kg Unit dimensions (W*D*H) 810*70*1980mm Package dime
Troubleshooting the Digital Signs - DGSNFSNT43, DGSNFSNT55, DGSNFSTCH43, DGSNFSTCH55 Issue ⚫ No picture or sound Probable Cause ➢ ➢ ➢ ➢ Solutions Unit not plugged into wall outlet Power cord not properly connected to the terminal on the back of the unit. Unit not powered on Wall outlet not working □ □ □ □ □ ❖ ⚫ No sound (but picture is working) ➢ ➢ ➢ ➢ Volume not adjusted on the remote control. Content/Video does not have sound. Content format is not compatible. Speakers do not work.
⚫ No Wi-Fi signal ➢ ➢ ➢ ➢ ➢ Wi-Fi is not turned on in product settings. Wi-Fi is not connected to a network Low or no signal from the router Antenna is missing or not pointed upward. Damaged PC board □ Check that Wi-Fi is turned on in settings o Click the settings icon from the Android home screen. o o Click “Wi-Fi”. Click the on/off icon in the upper right hand corner to turn on Wi-Fi.
⚫ Issues using pre-installed apps ➢ Mistake in storing content to NAND Flash (shown on pg. 11) ➢ App is defective ➢ Android board is defective. SlideShow App steps Explorer > Select USB > Select Multi > highlight files > Editor > Select Copy > Home > NAND > MediaFolder > Images> Editor > Paste o Open SlideShow app and select desired trasitions, slide time and looping > Play MX Player steps > Follow same steps as SlideShow App > MediaFolder > Video > Editor > Paste.
Names and Contents of Toxic and Hazardous Substances or Elements in the Product Part name Toxic and hazardous substances or elements Pb Display О Shell Circuit board assembly * Hg Cd Cr6+ PBB PBDE О О О О О О О О × × О О О О О Wires О О О О О О Metal parts О О О О О О Packaging materials* О О О О О О Remote control О О О О О Speaker О О О О О О О О О О Accessories* О * : Circuit board assembly includes PCB and the electronic elements thereof; P
FCC Compliance Notice FCC ID: 2ASCB-DGSN71 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes/modifications to this equipment not approved by the party responsible for compliance could void the user’s authority to operate the equipment.
